As Duty Manager, you are required to provide guest services as well as supervision, direction, and leadership to all Front Office personnel in accordance with the objectives, performance and quality standards.

Job Descriptions

• Oversee the lobby operation ensuring that guests are handled quickly and efficiently in all their needs.
• To provide general management support throughout the hotel at all times by monitoring guest satisfaction, service standard, security, employee activity, physical defects with main focus on front office operation.
• Co-ordinates with all operations department concerned in order to maintain front office function properly, (defects room, room cleanliness)
• Ensure that departmental standard, policies, and procedures are maintained.
• Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Update incident report for any critical incident such as staff / guest injury and damage to hotel properties.
• Attend to guests’ enquiries, problems, and complaints promptly, efficiently, and courteously to the satisfaction of guests and interest of the Hotel.
• Check and ensure that the Front Office and public areas are clean, in-order and all operating equipment are in good working order.
• Conduct and ensures the neat of appearance of all Front Office team.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties
• High attention to details.
• Ability to multi-task and work efficiently in a fast-paced environment.

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

As a Duty Manager, you will be tasked to:

Assist associates with expediting payments. Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Be well versed in Marriott Bonvoy Loyalty Program. Attend to and assist in emergency situations.

Assist management in training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Job Description

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time

Job Requirements

• Minimum of 5 years management experience in Food & Beverage industry
• Possess sound leadership qualities and ability to manage service staff
• Competency in Microsoft Office applications (Excel, Word and PowerPoint)
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

1) Have a driving license

2) Have supermarket sales experience as job scope involved liaising with NTUC Fairprice

3) Chinese and English speaking

4) Hardworking and responsible

Salary+ bonus + allowance

If interested, please WhatsApp +65 90902105, thanks!

高薪聘请销售经理

We are AMOS Group LTD

Across the marine and energy industries, we’re the final destination for product and service solutions to help our customers with the maintenance, repair and operation of their assets. We provide global access to an unrivalled range of products and services, and each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all our customers and challenge ourselves to provide a seamless Customer experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our 500 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.

About the role
This role contacts assigned / agreed customers or prospects to sell company products and services within a designated territory. Focuses on meeting assigned sales budget, new business development, maintaining customer relationships and troubleshooting specific customer problems. Has solid knowledge of AMOS products and services across AMOS’ 4 pillars, characteristics and market(s), benefits, value and potential. Uses excellent interpersonal skills and sales experience to drive customer commitment and revenue growth at the right margin.

Main responsibilities

Sales Management

• Owning and achieving annual sales budgets within assigned accounts.
• Ensure adherence to global sales policies, processes, and guidelines.
• Secure buy-in from key customer stakeholders and maintain optimal relationships across account teams.
• To drive profitable sales growth for the allocated customers across all sectors of responsibility.
• Develop and deploy growth strategies in conjunction with Operations and (Key) Account Managers across the respective region.

Customer Engagement

• Drive growth of the allocated accounts by ensuring appropriate collaboration across all functions.
• Identify and pursue new/existing customers via lead generation activities, including cold calls and planned visits.
• Strengthen customer relationships by engaging with key decision-makers and navigating customer hierarchies.
• Effectively navigates the customer’s hierarchical structure, establishing himself or herself as a trusted advisor at multiple levels.
• Focus on selling value-added solutions and managing customer contracting, compliance checks, and agreement renewals.
• Review sales pipeline, top-line revenue, and margin performance, initiating corrective actions as needed.
• Review and manage customer credit and payment in close cooperation with AMOS’ Account Receivables team.

Sales Planning & Review

• Attend regular review meetings with Head of Sales (HOS).
• Review account pipeline (including RFQ’s), activities and performance using Salesforce (CRM).
• Review new opportunities, new business, loss business and new competition on a regular basis and take corrective actions, where applicable.
• Conduct monthly, quarterly, and yearly customer business reviews, ensuring well-prepared meetings with relevant stakeholders.
• Support HOS in ensuring minutes from Strategic Reviews are distributed to all relevant stakeholders and corrective actions are followed up.
• Escalate concerns or complaints to the HOS timely.

Opportunity Management

• Develop a personal network within the business sector and represent AMOS at events, obtaining market intelligence and enhancing visibility.
• Adhere to company processes and procedures and utilizes the Salesforce and other tools to document customer interaction, needs, and business projections.
• Use Salesforce for documenting customer interactions, needs, and business projections, ensuring effective customer retention and business development.

Collaboration and Transparency

• Collaborate cohesively with internal and external stakeholders to ensure customer satisfaction.

Secure compliance with AMOS’ sales governance

Requirements

• Minimum 5 years of experience in a sales management role, preferably within the sales industry
• Proven track record of consistently exceeding sales targets and driving revenue growth
• Excellent communication, negotiation and problem-solving skills
• Strong leadership abilities, with the capacity to motivate and develop a high-performing team
• In-depth knowledge of the sales industry, market trends and customer requirements
• Proficiency in using sales automation tools and data analysis to inform strategic decision-making

If you're ready to take the next step in your Sales career, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button below to submit your application.

Salary commensurate based on candidate's skill and working experience.

We regret that only shortlisted candidates will be notified.

RESPONSIBILITY

• Work with stakeholders to identify & understand the requirements of software systems o Plan and participate in product conceptualisation sessions with stakeholders for eliciting requirements. o Elicit and documents business/user requirements and translate them into user-stories for development. o Manage requirements by continuously clarifying and reviewing them via walkthrough with stakeholders. o Work with developers to interpret requirements leading to technical implementation. • Analyse requirements to drive the design or review of test cases/business model/processes • Work closely with Product Owner on project schedule, issues and escalation • Work closely with Product Owner to manager business owners’ and project sponsor’s expectations • Drive business process change requests on gaps identified and manage a project’s scope and acceptance. • Provide inputs to development team for implementation. • Work with user experience designers (UXDs) and business users to plan for UAT, coordinates and monitor progress and acceptance of UAT. • Ensures completion of documentations and filings to facilitate software development. • Continuously finds means and ways to improve operations, streamline work processes and work cooperatively and jointly with various users' departments to provide quality service. • For smaller projects, double hat as Product Manager with following responsibilities o Create project status report and other communication materials o Craft project proposal to secure project funding and justify resource allocations o Manage project scope and stakeholders’ expectations o Issue escalation to the right people in timely manner o Maintain and continuously refine Product Backlog o Maintain Project RAID Log and follow up on action items EXPERIENCE AND SKILLS NEEDED • More than 2 years of business analyst experience in software development projects • Experiences with web-based and business process software systems implementation • Good written and verbal communication, including minute taking and technical writing skills • Possess business case and user-stories development skills • Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively • Motivated to learn new skills and technologies • Highly meticulous and tenacious, follow up with things to closure • Experience with Agile project methodology (Scrum / Extreme Programming) and UX development environment will be an added advantage • Experience with focus group and workshop facilitation will be an added advantage • Experience with Confluence, JIRA and Balsamiq will be an added advantage • Experience with BPM modelling techniques and methods will be an added advantage • Certified Scrum Master or Certified Product Owner and/or Certified Business Analysis Professional will be an added advantage • Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

Job responsibilities :

· Assists in the recruitment and selection of performing artistes.

· Coordinates practices and rehearsal schedules for all performing artistes.

· Monitors and reports the work progress of all performing artistes.

. Manage the backstage and onstage area during performances.

· Conducts market research, gathers information on latest trends to improve business prospects.

· Plans, designs, and produces solutions while managing all project delivery elements within time limit.

· Liaises with customers to identify their needs and to ensure customers’ satisfaction.

· Promotes the Company’s business via social media platforms.

Responsibilities:

• To demonstrate experience in managing the detailed design in electrical and electrical distribution system in municipal scale of Wastewater treatment systems / Construction sector.
• Perform/ Review electrical scope pertaining to, but not limited to: electrical equipment (MCC, HTSG, LVSG, DB & etc)
• Project execution, implementation, documentations. Interface with other disciplines in the due course of work: Mechanical, process, ICA
• Plan, directs and coordinate all site activities and committed to meet submittal, review and approval schedule, quality and safety targets.
• Evaluate Vendors’ technical submissions. Conduct Technical interviews with Vendors. Post-award- manage Vendors to ensure proper execution of works.
• Plan and manage installation sequences efficiently.
• Technically strong and experienced in process plant electrical installation and integration works.
• Check and ensure all electrical equipment, installation works conform to project design specifications and contracted terms and conditions.
• Ensure timely completions of all projects and attend to site meetings and negotiate with consultants, clients, suppliers on engineering & contractual matters.
• Participate in troubleshooting with site team during erection/ installation, testing and commissioning phases of the project

Requirements:

• Professional Engineer (Electrical) registered with the PEB Singapore.
• Minimum 15 years relevant working experience, preferably in municipal scale of Wastewater treatment systems.
• Project Management and Supervision skills
• A resourceful self-starter who possess excellent problem solving skills and negotiation skills.
• Ability to work independently yet co-ordinates and teamwork seamlessly with other departments, works well under pressure and able to meet tight deadlines.
• Highly motivated, driven by excellence and having an eye for details.
• Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines.
• Able to communicate effectively in English at all levels, both verbally and in written reports.
• Proficient in Microsoft Office, Microsoft Project & AutoCAD.

Responsibility:

1. Responsible to make plans using detailed drawing

2. Responsible to prepare estimates and budgets

3. Responsible to prepare of creating accurate project specifications

4. Responsible to create technical reports for customer

5. Responsible for completing regulatory documents concerning safety issues.

6. Support the engineers in monitoring project deliverables and actively engage where project teams would benefit from technical intervention;

7. To liaise with respective parties on checking of drawings

8. Attending to all site meetings with owner, consultants and main-contractors on all matters relating to the project operation and coordination

9. Provide technical advice and assistance to the overall project team as appropriate including Commissioning and Service.

Requirement:

1. Minimum Diploma in Civil Engineering

2. Minimum 15 (Fifteen) years’ experience in Construction field in Singapore.

3. Priority if having experience of Metal structure and all type of facade related works

4. Must be ready to work any time to resolve the project related matter. (even public holiday)

5. Must be able to work in day or night shift (if required)

6. Excellent communication skill

7. Ability to focus and keep calm under pressure

Responsibilities

• Head of the site to lead site team to deliver quality services to clients.
• Manage the estate to achieve operations and maintenance at an optimal level
• Build a strong relationship with the team, council members and residents
• Manage term contractors and monitor their service performance
• Keep track and conduct renewal reviews of service agreements and insurance policies
• Manage daily operations in compliance with relevant building regulations and laws
• Attend to feedback and complaints promptly
• Convene and attend council meetings and AGM
• Check financial transactions and prepare an annual budget

Requirements

• Degree in Project & Facility Management, Real Estate or its equivalent qualifications
• At least 5 years of Condominium management experience
• Proficient in critical thinking with adaptability in the workplace
• Strong leadership and client relationship skills
• Ability to work in dynamic and fast-paced work environment
• Candidates with experience in TOP projects will have an added advantage

Benefits:

• AWS, Performance Bonus
• Structured Training Programs
• Birthday Leave

Glam Salon is a subsidiary company of our parent company which was established since 2002. We are a professional beauty salon that caters to individuals from all walks of life, from children to elderly.

We strive to help our clients reach their desired needs and giving them the confidence as they leave our shop with satisfaction.

Job Key Responsibilities：

· Managing the day to day Operations of the designated outlet assigned.

· Lead / Manage a team of Consultants and Therapists.

· Motivate and coach staff for better performance

· Maintain and update Customer database.

· Drive Sales into the outlet through Marketing Support.

· Promote treatments and packages to Customers.

· Maintain the outlet overall presentation and responsible for the outlet Sales and Revenue

· Lead the Outlet Team in achieving Outlet Sales Target and productivity

· Achieve Personal Sales Target

· Evaluate progress against Sales Target, identify and implement the solutions

· Responsible for daily outlet operations such as handling of customer complaints, motivate staff morale, provide guidance & coaching to staff, etc

· Train, mentor and coach outlet staff to develop and maximize their performance

Job Objectives:

• Lead and work with all outlets to ensure that all parts of the business run efficiently and effectively
• Execute different business strategies to support company growth
• Oversee employee performance and development
• Evaluate business performance, productivity and competitiveness
• Manage costs, budgets and revenue efficiently

Requirements:

· Personal monthly sales achievement

· Possess Results Driven Attitude

· Diploma in Business Administration / Hospitality and Tourism or equivalent certification.

· At least 10 years above relevant working experience, prefer managerial staff specialize in Retail Sales or Service Industry experience.

· Results and service oriented.

· Motivated, Sales driven and dynamic individuals.

· Strong leadership management and interpersonal skills.

· Good communication skills and Positive attitude.

· Willing to work retail hours.

· Full time position.

Responsible for the overall success of a project by • ensuring that projects are delivered on time, within budget, meet business requirements, Operations, Maintenance and Monitoring of Systems • and comply with IT governance framework, including security and resilience. • lead/coordinate/liaise with GovTech/Auditors for various audits and oversee the implementation of QMS EXPERIENCE AND SKILLS NEEDED • Degree or Diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering or related discipline • Minimum 3 - 5 years of Project Management experience • Participated in full software or product development cycles, preferably using Agile Methodology with past development experience • Strong analytical, conceptualisation and problem solving skills • Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders Added advantage if possess the following: • Project Management (Agile) experience • Project Management related certification such as CITPM, COMIT or PMI • Experience in Audit/Quality Management and Portfolio Management

Who are we?

Howie Marketing PTE LTD is a Singapore-registered e-commerce company specializing in women’s fashion. We are a joint venture with the Chinese brand LBZ (Laoban Zhou), committed to providing a comprehensive supply chain service from design to production to sales.

Job Position : Product Manager

Job Description

Key Responsibilities:

• Product Lifecycle Management:
  Oversee the product development process from concept to launch, ensuring timely delivery and alignment with market trends. Work closely with design and sourcing teams to meet production deadlines.
• Product Sourcing & Selection:
  Source and select fashion products in line with current market trends and consumer demand. Collaborate with suppliers, manufacturers, and internal teams to ensure high-quality products are delivered on time.
• Manufacturer Communication:
  Directly communicate with China-based manufacturers to discuss product specifications, quality standards, production timelines, and any issues that may arise during the production process. This requires fluency in Chinese (both spoken and written) for effective coordination.
• Market Research & Trend Analysis:
  Conduct regular market research to identify the latest fashion trends, competitor offerings, and consumer preferences. Leverage insights to make data-driven decisions about product development and sourcing.
• Collaboration with Marketing Team:
  Work closely with the Marketing Executive to align product development with marketing campaigns. Assist in positioning products, defining promotional strategies, and ensuring product availability for marketing launches.
• Inventory & Stock Management:
  Monitor stock levels and coordinate with the logistics team to ensure that products are produced and delivered in time to meet demand. Manage the flow of inventory across multiple channels.
• Reporting & Analytics:
  Track product performance post-launch, including sales trends and customer feedback. Provide regular reports and strategic recommendations for optimizing product offerings.
• Bilingual Communication:
  Communicate fluently in both English and Chinese with internal teams, suppliers, and manufacturers. This includes writing emails, product specifications, and technical documents in both languages.

Qualifications:

• Experience:
  Minimum of 2 years of experience in product management, preferably in the fashion industry. Experience with sourcing from China and dealing with manufacturers is a significant advantage.
• Skills:
  • Proficiency in English and Chinese (both spoken and written) to facilitate smooth communication with manufacturers and internal teams.
  • Strong organizational skills and attention to detail in managing product development and timelines.
  • Experience in market analysis and trend spotting to drive product selection.
  • Good understanding of supply chain and inventory management processes.
  • Ability to collaborate effectively with cross-functional teams.
• Education:
  A degree in Fashion Management, Business, Marketing, or a related field is preferred.

Why Join Us?

• Career Development: Gain exposure to international supply chains and work with a fast-growing brand.
• Collaborative Environment: Be part of a creative team working to innovate and grow in the fashion industry.
• Competitive Salary & Benefits: We offer a competitive salary and benefits package.

• Supervise and manage production staff, including operators and assistants.
• Communicating regularly with upper management regarding problems or issues impacting production
• Evaluating machine resources to ensure continued production and minimal downtime
• Establishing a balance between increased productivity and reduced costs of manufacturing operations
• Monitor production processes, adjust workflow as needed, and troubleshoot any issues.
• Setting productivity goals for each manufacturing team
• Developing workflow policies and procedures that improve efficiency without compromising safety or quality
• Plan and oversee daily production schedules, ensuring output meets quality and quantity targets.
• Ensure proper use and maintenance of equipment and machinery.
• Collaborate with the quality control team to meet safety and quality standards.
• Maintain records of production data and report on productivity and efficiency.
• Any other duties as assigned from time to time.

Job Requirements

• 3-5 years of experience managing production in sauces and paste, or similar food processing.
• Strong knowledge of production processes, equipment, and food safety regulations.
• Leadership skills with experience managing production teams.
• Strong problem-solving abilities and attention to detail.
• 5 days work week, based at Senoko.

Responsibilities:

• Leading the team members to deliver the highest quality of service to the guests.
• Responsible for the financial performance of the restaurant
• Responsible for preparing weekly reports for management.
• Inform the management of any matter concerning the execution of the restaurant operations
• Ensure all internal procedures are set up and execute accordingly
• Ensure the appearance and maintenance of the restaurant is at the highest level.
• Ensure that a high standard of service is delivered at all times.
• Handle escalated complaints and report all issues and complaints to the management.
• Make hiring and termination recommendations to management.
• Support and cooperate with other functions to ensure maximum guest satisfaction
• Ensure appropriate staffing levels are maintained to an optimum level for guest satisfaction whilst within budget guidelines.
• Plan, organise and allocate the team for the setup and execution of functions and events.
• Conduct daily and weekly meetings to enforce good communication within the team.
• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
• Address all matters diplomatically and fairly.
• Always be aware of competitors, including their pricing and promotions and propose to management.
• Be fully aware of the licensing regulations and abide by these rules.
• Be fully aware of fire and safety regulations.
• Ensure the restaurant is functioning to maximum capability and organising regular training
• Coordinate all marketing requirements by Company.

REQUIREMENTS:

• Minimum 8 years of relevant experience with 4 years in a managerial role
• Diploma/Degree in F&B / Hospitality or equivalent qualifications
• Acute financial management skills, strong business acumen and leadership skills
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi tasks and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Ability to thrive in a challenging environment
• Strong public relations skills for both internal and external

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Ready to elevate Mama Shelter’s brand to new heights?

• Become a product ambassador, presenting and proposing our offerings to ship owners, managers, operators, and other clients across domestic and international markets.
• Uncover and cultivate promising new business opportunities, expanding our reach and success.
• Leverage your network to connect with potential clients, building strong relationships for long-term partnerships.
• Nurture and maintain strong, ongoing relationships with existing client accounts, ensuring their needs are consistently met while fostering long-term partnerships for mutual growth and success.
• Be the point of contact for customer inquiries, crafting quotes and overseeing the entire sales journey, from pre-sale to post-sale support.
• Grow the sales team to unlock new avenues for the company.
• Stay at the forefront of the industry by actively participating in events and networking sessions.

Requirements:

• Minimum of 2 years of marine industry sales experience in Singapore.
• Demonstrate exceptional English language skills, along with presentation and communication prowess.
• Thrive in a self-starting environment, driven by results.
• Experience with SAP and CRM tool knowledge considered a valuable asset.
• Maintain composure under pressure while delivering outstanding customer service.

Job Description:

Responsible for the business development in the region

• Establish and maintain a stable, long-term, customer-focused network for business development, involving all relevant stakeholders

• Identify new potential opportunities in the Asian region and subsequently follow and mature them into planning relevant campaigns

Requirements:

• Completed degree in economics, engineering or comparable.

• Experience in working in multiple disciplinary teams in a complex business environment.

• Program and/or Project management experience appreciated.

• Extensive knowledge of customer relationship management and team leadership

• Strong will to close customer contracts.

Position Summary:

We are seeking a highly qualified candidate with proven experience in the finance, healthcare, and public sectors. Your expertise in presales, client delivery, and achieving successful outcomes will be critical to our team's success. Ideally you will have 15+ years of experience in Presales, consulting, and Business Development.

You will excel in conducting presales assessments of key client processes, effectively documenting “as-is” and “to-be” workflows. Your ability to design and present integrated automation solutions to potential and existing clients will set you apart. Additionally, you will play a vital role in identifying process gaps and addressing missing scenarios during the presales phase. Strong forecasting skills will further enhance your capabilities in this position.

Once our proposals are accepted, you will take charge of their implementation. This includes meticulous effort and resource planning, proactive management of risks and issues, accurate project progress reporting, and effective escalation management. Your skill in tracking project actuals against the budget, analyzing variances, and providing necessary mitigations will be crucial to the success of our projects and programs. Building and maintaining strong relationships with clients’ post-implementation will be essential for expanding our local business.

Regular engagement will ensure that Cognizant remains a relevant and valued partner within the client landscape, with your performance measured by key performance indicators (KPIs). Join us in making a meaningful impact!

Key tasks and responsibilities

• Identify new opportunities to automate processes and integrate systems.
• Identify gaps and improvements to current internal processes and documentation and delivered a transformation action plan and continuous improvement strategy.
• Defining project objectives, project scope, roles & responsibilities.
• Defining resource requirements and managing resource availability & allocation – both internal and third party.
• Outlining a budget based on requirements and tracking costs to deliver project on budget.
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Ability to ensure the correct mix of project resources are available to maximise the chances of project success.
• Managing delivery of the project according to “the plan” and highlight and manage potential deviations.
• Tracking project and providing regular reports on project status to project team and key stakeholders.
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Identifying and mitigating potential risks.
• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
• Establishing meaningful long term client relationships, providing updates to clients in the field of automation.
• Keep up to date on emerging technologies and ensuring that the value propositions are clearly communicated to prospective and existing clients.
• Ensuring CTS team members comply with client policies re data security, privacy, onsite working policies.
• Use of internal CTS system to ensure correct resource assignment and project allocation.
• Review and provide input to billing.

Mandatory Skills:

• Experience as a program/project manager in the enterprise automation space preferred (RPA, Low code / No code)
• Ability to identify new opportunities to automate processes and integrate systems as well as suggesting improvements to exist processes.
• Able to accurate monitor, track, and report on project (s) progress
• Possess business & commercial acumen and excellent stakeholder management skills.
• Analytical skills correctly identify risks and solve any problems which may arise throughout the project.
• Project budgeting skills.
• Advanced time management skills and the ability to juggle multiple tasks at once.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Strong project management skills with strong diligence.
• Knowledge of Project Management Methodologies (agile, waterfall, V- Model., Waterfall)
• Excellent team management
• Able to gain stakeholder trust and ability to influence decisions.
• Contribute to the full sales cycle from prospecting to closure.
• Delivering presentations and demonstrations to prospective and current clients
• Consult with those developing services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like.
• Helping the sales team to reach targets.
• Conducting research into the industry – including competitor research
• Encouraging clients to buy extras, upgrades by demonstrating the advantages of doing so.
• Provide insights into market trends and customer feedback to guide continuous improvement of our intelligent automation offerings.
• Develop strong, long-term customer relationships.
• Provide feedback to sales and services teams on potential opportunities and upskilling requirements to meet future potential demand.
• Be a good negotiator, with experience of an initiative-taking scope and expectation management.
• Strong critical thinking skills
• Strong critical thinking
• Exposure to MS Power Platform (Power Automate or Power BI or Power Apps)
• Jira, MS Project
• Dev Ops

Mandatory Certifications

• Bachelor of Science. Preferably IT related.
• Prince2 or PSM certification

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Identify opportunities: Research new markets, trends, and customers, and look for new ways to reach existing markets
• Develop strategies: Create plans to grow the business and revenue, and develop business development plans
• Build relationships: Maintain good relationships with clients, partners, and other industry players
• Generate leads: Generate leads, cold call prospective customers, and move leads through the sales cycle
• Develop proposals: Develop proposals and quotes for prospective clients
• Negotiate deals: Negotiate business deals and contracts
• Analyze data: Analyze competitors and market position, and analyze return on investment
• Train staff: Train sales professionals and business development staff
• Attend events: Attend conferences and industry events to develop networks and relationships

The Operations Manager will have the ability and vision of the business to set up effective long-term strategies and direction that successfully navigates the business through competitive waters. This includes significant development of new clients to sell our logistics and supply Chain services, as well as building strong/long-term customer relations.

Duties and responsibilities include managing new and existing customers, overseeing daily operations including general sales as well as Managing and training a team of 4 to 5 members who will be directly under your care and stewardship.

Job Description/ Requirements

• Have extensive professional knowledge in Air and Sea Freight
• In depth knowledge in Import and Export, LCL and FCL Shipping
• Experience with Customs Declartion including all types of permit declaration
• Experience in handling customs matters
• Build all channels to generate sales pipelines and long-term customer relationships to foster revenue generation and growth opportunities.
• Maintain excellent service standards by monitoring customer satisfaction results, consistently measuring relevant KPIs, identifying discrepancies, and implementing corrective actions
• Cultivate strong relationships with regional and global partners, including negotiating terms and evaluating local providers in compliance with regulatory requirements.
• Responsible for achieving operational and financial targets for team
• Manage staff in compliance with Company and Local policies, regulations and laws; prepare work schedule and assign duties in consonance with established
• Determine staffing requirements, train new employees, and work with the HR department to interview, and hire new employees
• Review sales activity reports, and other performance data, to measure productivity and goal achievement for use in executing required actions in cost reduction and program improvements
• At least 5 years of work experience in the Freight Forwarding industry
• At least 3-5 years of experience in managerial position
• Excellent understanding of local and international shipping regulations, customs procedures, and import/export documentation
• Ability to effectively analyse, discover gaps and define necessary action plans
• Results-driven
• Superior negotiation, planning, and organisational skills
• Strong networking skills
• Strong leadership skills
• Excellent communication skills
• Strong problem-solving and critical thinking skills.
• A good team player.

Assist in creating and implementing sales plans, identifying target markets, and developing strategies to achieve sales goals.

Lead and motivate a team of sales representatives, assigning tasks, providing performance feedback, and coaching to improve sales skills.

Monitor and analyze sales data to identify trends, areas for improvement, and potential opportunities.

Build and maintain strong relationships with key clients, addressing concerns and ensuring customer satisfaction.

Prepare regular sales reports, highlighting key metrics and insights for management.

Job Summary:

Actively drive the department new member acquisition, retention and management of existing portfolio, including but not limited to the development and execution of sales and acquisition strategies, membership induction, as well as enquiries and feedback management. The personnel will need coordinate functions and activities with departmental heads, other executives and liaise with Head Office officials as required.

Main Duties and Key Responsibilities:

• Achieve sales targets and exceed revenue growth target.
• Source, prospect and on-board new members.
• Source, build and develop new sources of referral.
• Participate in the formulation and implementation of membership acquisition strategy
• Develop lead generation strategies and maintain a lead management system.
• Conduct sales activities, presentation and club tours for prospective members.
• Keep abreast of the market trends and behavior to uncover new business and sales opportunities.
• Build and maintain brand awareness.
• Develop, cultivate and maintain relationship with existing members through regular communication.
• Assist in coordinating and participating in membership events.
• Members’ management from enquiries and feedback.
• To work with Membership Admin team to ensure smooth application process and pleasant on-boarding journey.
• Provide accurate and timely sales planning, tracking and monitoring to achieve budgeted goals to Membership Director and General Manager.

Requirements:

• Diploma/ Degree holder.
• Minimum 2 years of direct sales experience, or 3 years in a similar capacity in luxury hotels, major airlines, membership clubs, and banks with good track records.
• Successful record of achieving positive results in an organization that measures and rewards individual performance.
• Result oriented in order to achieve the target.
• Wide network of contacts.
• Good communication skill.
• Must be proactive, meticulous and able to work independently.
• Independent and team player at the same time.
• Computer literate.

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales, marine sales, marine solutions

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672