Job Resoponsibilities

Client Engagement & Strategic Thinking

• Provide strategic counsel to key clients & serve as a trusted advisor on clients & competitors
• Manage & grow senior level client relationships
• Assure internal & external stakeholders are aligned
• Direct activity on assigned accounts, keeping clients informed of account direction and maintaining forward momentum on projects
• Presents agency work/proposals to clients and supports other team members in same
• Negotiate & manage client expectations & satisfaction
• Assist in strategy, planning and budget setting processes
• Participate in budget & resource management & tracking team utilization

Content Development

• Develop and oversee content, including press releases, articles, media kits, and pitch materials, that aligns with client objectives and enhances brand positioning.
• Manage content calendars and ensure timely execution and distribution of PR materials to maximize media coverage and audience engagement.
• Collaborate with creative and digital teams to produce integrated content, actively contributing to the creation and refinement of strategic messaging.
• Monitor media trends and industry news, proactively creating content that leverages opportunities for client visibility.
• Ensure all content adheres to brand guidelines and meets the highest standards of quality and accuracy.

New Business Development

• Assess validity and value of new & organic growth opportunities
• Serve as project manager in preparation & delivery of organic growth or new business proposal content & in-person pitch meetings
• Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape
• Inform, educate & influence existing and potential future clients directly on WE value and positioning relative to competing agencies
• Have a keen eye for opportunities to expand agencies scope and value add to the clients
• Is able to connect the dots and see the bigger picture for the client and agency

Requirements:

• A minimum of 4 years of communications experience (branding, marketing, internal communications, external communications) across PR agencies and/or in-house roles
• Experience in community management, influencer engagement, and social media campaigns is preferred
• Fluency in English (written and spoken) is required. A second regional language such as Mandarin would be a bonus
• Any leadership experience mentoring a junior would be a bonus

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Descriptions:

• Lead/manage a team of Quantity Surveyors in the administration and review of procurement and contract management
• Review contract documents and providing cost estimates on tenders
• Prepare and monitor project cost budget, cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Oversee and manage main contract progress claim and subcontract payment including variation claim
• Resolving contract disputes and contract claims, assessing entitlement for extension of time and loss/expense claim
• Able to independently lead/manage large scale project
• Manage record keeping for all contract-related correspondences and documentations
• Communicate contract-related information to all stakeholders
• Ensure timely finalization of main and subcontract

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 5 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Project Manager

We are searching for a highly qualified project manager to help us maintain our position as an innovative authority. The ideal candidate will have production experience and strong skills in developing and overseeing work plans. The project manager will also prepare and present updates regularly to relevant management channels, ensuring that our goal of innovation is being achieved.

Objectives of this role

• Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

Responsibilities

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

Required skills and qualifications

• Six or more years of project management experience
• Experience in developing web technologies and software platforms for maximum usability
• Strong attention to deadlines and budgetary guidelines
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Excellent presentation skills

Preferred skills and qualifications

• Professional certification such as PMP or PRINCE2
• Experience in developing platforms for internal processes
• Experience in coaching project team members to strengthen their abilities and skill sets

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Job Description

• Support Sales Team with sourcing and preparing quotation.
• Creating and processing orders in a timely manner.
• Processing requests for urgent orders.
• Reviewing pending orders, follow-up and expediting with production.
• Facilitate customers’ requests to ensure customer satisfaction.
• Coordinating delivery and other logistic arrangements.
• 5 day work week

Job Description

• Support Sales Team with sourcing and preparing quotation.
• Creating and processing orders in a timely manner.
• Processing requests for urgent orders.
• Reviewing pending orders, follow-up and expediting with production.
• Facilitate customers’ requests to ensure customer satisfaction.
• Coordinating delivery and other logistic arrangements.
• 5 day work week

Our client is an MNC Design Consultancy with offices across Singapore, India, Australia, US, and Europe. Currently, they are looking for a Interior Designer to support the growth of our client’s interior design capabilities.

Responsibilities

• Overseeing design projects from concept to completion
• Maintaining high standards of design and client satisfaction
• Present design proposals and make adjustments based on client feedback
• Conduct site visits and inspections
• Create detailed drawings, renderings, and specifications for projects
• Reviews drawings with the Designer and Documentation Team Supervisor for quality, buildability and coordination
• Oversees all aspects of the day-to-day management of projects

Requirements

• Bachelor Degree in Interior design / Architecture design / Civil / Construction Engineering or a related field
• Minimum 8 years of project management in commercial offices
• Well versed in dealing with building management & BCA
• Strong knowledge of building processes, codes, and licensing requirements
• Proficiency in design software such as AutoCAD, SketchUp, Revit, or similar tools
• Corporate workplace projects / public spaces / commercial office projects experience
• Site supervisor for relevant projects can be consider for the position
• Working arrangement :comfortable WFH permanently but need to go to site for work purposes when there is a need to

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Wealth Relationship Manager

Working Days & Hours: Flexible
Working Location: Flexible
Salary Range: $3000-$4000 Monthly Allowance + Commission

• Proven Track Record: Join a team with a consistent track record of guiding entry level consultants towards quantum growth in production and earnings within the first year of joining.
• Compensation Package: We offer a fair compensation package to ease your transition into the FA team, ensuring you are well-rewarded for your efforts.
• Recognition: Experience success and walk amongst giants with a cohort comprising 40% Million Dollar Round Table (MDRT) qualifiers, numerous Court of Table (COT) qualifiers and 2 Top of Table (TOT) qualifiers.
• Proprietary Platforms: Differentiate yourself from industry peers by leveraging our exclusive platforms, offering you unparalleled opportunities to expand your clientele and network.

Unique Selling Points (USPs) of Company:

• Transformation and Empowerment: We have the ability and a proven track record of propelling newcomers to remarkable heights within the first year.
• Guidance for Excellence: Benefit from the company ecosystem and guidance, propelling you to excel.
• Mentorship Opportunities: Gain insights from experienced consultants through our mentorship programs, fostering your personal and professional growth.
• Fair Compensation: Enjoy a fair compensation package to support your transition and reward your hard work.
• Client Acquisition Platform: Never worry about shortage of leads; we provide a robust client acquisition platform for you to build your clientele.
• Comprehensive Training: Benefit from extensive training programs that will equip you with the knowledge and skills necessary to excel in wealth management, financial advisory, business owner planning, estate planning, property advisory, re-financing and more.
• Allowance Schemes: Take advantage of our monthly allowance schemes to provide stability of income while you grow your career.
• Business Essentials: Receive state of the art IT tools and our proprietary applications that will help you navigate the required administration and paperwork with ease.

Job Requirement:

• Diploma in any field
• Training provided

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The scope of the Strategic Investments and Business Development function at Olam Agri covers M&A, greenfield investments, divestments, joint ventures, and strategic initiatives. As a key member of the SIBD team, the Manager will play a critical role in supporting the growth strategy of Olam Agri. S/he will be involved across the full deal lifecycle, from deal origination and analysis to execution and post-deal integration. This includes managing multiple projects simultaneously, collaborating with multiple internal and external stakeholders, and driving each project stage to a successful completion. Role is based in Olam Agri HQ in Singapore and covers global portfolio of organic and inorganic projects including support for potential IPO. This role would report to the Head of M&A and Strategic Investments and works closely with senior leadership.

M&A and organic investments:

· Support the execution of investment/divestment projects: business case development, valuation and financial modelling, due-diligence, structuring, documentation review and project management

· Coordinate cross-functional mullti workstream due diligence teams to evaluate financial, tax, legal, and other aspects of potential acquisitions. Identify risks and opportunities, and propose strategies to mitigate risks

· Review comprehensive organic investment proposals, prepare presentations and recommendations for approval, navigate the internal approval process.

· Monitor performance of organic & inorganic investments and prepare management reports to facilitate reviews at Investment Committee and Board level

Strategic Projects

· Support cross-functional strategic projects: market analyses, peer reviews, assessment of business opportunity potential, business strategic reviews, etc.

· Provide insight into the group’s/BU strategy by performing ad-hoc analyses

· Help business units in evaluating long term strategic options and value creation initiatives

Market Intelligence

· Maintain a continual awareness of the industry, emerging trends and opportunities including but not limited to competition, changes in customer preference and advancement in technology

· Gather and leverage market and competitive intelligence to produce meaningful analysis and actionable insights, which to communicate to management in a cohesive manner

· Interact and assess market data providers, internal and external

· Any ad hoc duties related to the function as assigned

Education & experience:

· Degree in Business management and/or Finance or MBA/ CFA

· Minimum 7 years of relevant experience in investment analysis and projects management, in-house or with a top tier advisory firm

· Experience in agricultural commodities or B2B food industry is a plus

Skills:

· Excellent quantitative and financial modelling skills

· Solid knowledge of valuation & accounting concepts

· Market research and data analysis expertise

· Critical analytical abilities to draw sound conclusions from large sets of information and multiple data sources

· International background and ability to work in cross cultural and cross-functional teams

· Ability to multi task; project management skills

· High degree of proficiency in MS Excel, Power point and MS Word,

· Familiarity with tools like Capital IQ, Thompson Reuters

· Exceptional communication and presentation skill

Qualitative Traits:

· Strong ownership and commitment levels;

· Able to work independently as well as in highly collaborative environment

· Attention to detail & result orientation.

· Passionate and keen interest to learn

· Excellent written and oral communication

· Cultural sensitivity and adaptability; International background and experience, preferably in emerging markets

· Comfort with ambiguity

· Good interpersonal skills and a strong team player

The role is global and requires work with multiple time zones.

Job highlights

Snacks, Yoga and fitness, Six insurances and one fund, Five insurances and one fund, Stock options, Positive team atmosphere, Career growth opportunity, Paid leave, Flat organization, 100+ mil users, Industry experts, Meal allowance, Meals provided, Competitive compensation, Flexible hours, Housing subsidy

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The Business Risk Integrated Control (BRIC) team is missioned to:

- Protect ByteDance users, including and beyond content consumers, creators, advertisers;

- Secure platform health and community experience authenticity;

- Build infrastructures, platforms and technologies, as well as to collaborate with many cross-functional teams and stakeholders.

The BRIC team works to minimize the damage of inauthentic behaviors on ByteDance platforms (e.g. TikTok, CapCut, Resso, Lark), covering multiple classical and novel community and business risk areas such as account integrity, engagement authenticity, anti spam, API abuse, growth fraud, live streaming security and financial safety (ads or e-commerce), etc.

In this team you'll have a unique opportunity to have first-hand exposure to the strategy of the company in key security initiatives, especially in building scalable and robust, intelligent and privacy-safe, secure and product-friendly systems and solutions. Our challenges are not some regular day-to-day technical puzzles -- You'll be part of a team that's developing novel solutions to first-seen challenges of a non-stop evolvement of a phenomenal product ecosystem. The work needs to be fast, transferrable, while still down to the ground to making quick and solid differences.

Responsibilities

1. Provide risk assessment and risk solution plans for different products and businesses, promote the implementation of relevant plans, and ensure the safe development of TikTok , live broadcast, e-commerce and advertising business;

2. Develop forward-looking risk control strategies through analyzing user behavior, content, user feedback and other data, drive the improvement and upgrade of product safety mechanism, and be responsible for the effect of risk solution plans;

3. Cooperate with tech, build and improve risk perception, identification, intervention and governance effect measurement system, and design common risk control products and services that can support different businesses;

4. Engage with various business,operation, tech and security/risk stakeholders to solve risk problems at scale;

5. Conduct in-depth investigation into the changing trend of CIB networks in different countries; be able to discern new risk points from the industry and business trends,deploy risk control mechanisms in advance to prevent the occurrence of risks.

Qualifications

1. Excellent interpersonal and communication skills to influence and reach agreements with others;

2. Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.

3. Bachelor degree or above, major in computer/information security/statistics/mathematics or related is preferred, with technical background is preferred;

4. Relevant working experience in Internet products, preferably in strategy, risk control or related fields;

5. Strong sense of responsibility and teamwork spirit, excellent learning ability, and goal-oriented;

6. Self-driven, curious to learn and work independently in a fast-paced environment and willing to accept challenges and aim for the best

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Bukit Timah
Salary: $3500 - $4200

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.

• Well Established Company
• Basic $6000 - $6500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.30am to 5.30pm

Job Responsibilities:

• Assist the Group Finance Director in developing, implementing and monitoring the compliance of internal control policies and procedures
• Review consolidated financial statements, management reports and budget variance analysis of the Group
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting
• Manage relationship with external auditors for financial audits
• Complete and submit all GST returns and ensure compliance
• Review CIT returns to be submitted by Tax Agent
• Lead the preparation of annual budgets, analysis and presentation to Management
• Oversee the costing function for the manufacturing activities in Singapore
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities
• Perform any other tasks as the need arises

Job Requirements:

• Possess minimum Bachelor’s degree in Accounting, Finance or related field with 3 to 5 years of working experience, including experience in manufacturing costing, and supervisory experience
• Prior working experience with Microsoft Business Central is beneficial
• Current CA/CMA/CPA membership or equivalent would be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Up to $8000 (Manager) and $10,000 (Senior Manager)
• Permanent Role with AWS and Variable Bonus
• Location: Central near MRT station
• Experiences: Strong in Fundraising Operations including policy reviews and SOP etc

Responsibilities:

• Lead the development, review, and refinement of Standard Operating Procedures (SOPs) and policies to establish robust and efficient fundraising operations.
• Ensure compliance with industry standards, regulatory requirements, and organizational policies in all fundraising processes.
• Oversee the implementation of operational frameworks that support effective donor engagement, gift processing, and stewardship activities.
• Collaborate with relevant teams to evaluate and enhance systems and workflows, ensuring smooth execution of fundraising activities.
• Manage the integration and utilization of CRM systems to improve data accuracy, reporting capabilities, and donor relationship management.
• Conduct regular reviews of fundraising practices, identifying gaps and opportunities for improvement to streamline operations.
• Develop and maintain operational documentation, guidelines, and training materials to support team members and stakeholders in adhering to best practices.
• Provide support for due diligence and compliance in donor research, ensuring information is accurate and aligned with operational standards.
• Partner with Advancement Communications, General Giving, and other teams to align operational strategies with broader fundraising goals.
• Monitor and analyse fundraising operations performance, producing reports and insights to inform strategic decisions

Requirements:

• A degree in a relevant discipline such as Arts, Business, Marketing, or Communications.
• Minimum 5 years of experience in fundraising operations, nonprofit management, or related fields.
• Demonstrated expertise in developing, implementing, and managing SOPs, policies, and operational workflows.
• Proven track record of managing CRM systems and optimizing their use for donor management and reporting.
• Experience in regulatory compliance, data governance, and due diligence related to fundraising.
• Familiarity with industry best practices and standards for fundraising operations
• Exceptional written, oral communication, and presentation skills.
• Strong organizational skills and meticulous attention to detail.
• A proactive, independent self-starter with the ability to multitask and thrive in a fast-paced environment.
• Adept at engaging with diverse stakeholders and maintaining professionalism in all interactions.
• Proficient in MS Office and adaptable to new technologies.

This is an exciting opportunity to make a meaningful impact by connecting generous donors with transformative initiatives. If you are a resourceful and dynamic individual ready to drive fundraising success, we invite you to apply in advancing this mission.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in the corporate banking.
• The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment.
• This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn.
• The candidate should be data-driven, analytically minded.

Requirements:

• Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients.
• Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Content Production: Oversee the creation of mul

Interested candidates kindly sibmit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

As a FECOS Capacity readiness Manager/Senior Manager at Micron Technology, Inc., you will be responsible for overseeing the management of the FECOS Capacity Readiness Management teams. These teams are primarily responsible to help to improve Production Operations execution within the 0-12 months window, focusing on having capacity ready at wafer starts to deliver the Output commitments.

You will be responsible for collaborating with Front End Manufacturing 0-12 months Planning stakeholders to deliver tactical solutions and BKM sharing across the network. This will be achieved by developing metrics that clarify deliverables, and by providing front-end manufacturing experience and expertise and influencing key business partners. You will build effective global teams by distributing work and learning opportunities functionally and regionally, and by empowering team members with the authority to make decisions at the appropriate level and geographically. You will deliver competitive results by spearheading innovative solutions, removing barriers and assisting in troubleshooting and escalating issues.

Responsibilities and Tasks

Performance Management

• Champion Micron Behaviors and FE Central team competencies.
• Ensure clear direction, performance goals, job profiles and job expectations are established for all Team Members.
• Provide a work environment that empowers employees to creatively improve their work environment, instills a sense of ownership in Micron, and supports a team effort.
• Complete written evaluations and a mid-year check-point for each direct report once per year. This includes performance appraisals and work plans that outline Team Members’ strengths and weaknesses, identify areas for improvement, and include a plan for with specific guidance for improving skills. Be specific on the overall performance of the direct report in each category. Clearly outline goals for each Team Member that will impact department goals. Update SuccessFactors with employee information.
• Partner with Team Members on establishing aggressive but achievable goals. Maintain a balance between task-related goals versus results-driven goals.
• Execute short-term goals within Production Operations to meet company Strategic Objectives
• Recruit top-caliber members for the team.
• Drive accountability through clear communication, informal feedback, effective project management, and appropriate usage of metrics.
• Ensure that promotion and recognition programs are aligned to recognize and incentivize high-performing Team Members.
• Ensure that low-performing Team Members are systematically identified and managed.

Strategic Leadership

• Provide “Vision” and “Mission” for Production Operations for capacity readiness to overcome line variability. Ensure that this vision aligns with needs of the business both internal and external to operations.
• Work with key stakeholders on Production Operations process, systems, methodologies, capabilities and roadmaps. Production Operations to include BKM sharing, Front end operations tactical management support, front end Quarter lock, Cycle time management and etc. Ensure that such support meet Fabs expectations to enable achievement of Tactical objectives and Micron’s business plan.
• Ensure alignment of WW Production Operations to close gaps to benchmark in cycle time. Work in close partnership with MFG sites and SMAI, PROCT to install correct countermeasures and insure their continuity into the future.
• Develop and track metrics regarding Fab Production Operations performance. Ensure plans are in place to drive key factory metrics to industry-leading performance.
• Create an environment with your group that encourages innovation and technical leadership.
• Work with business partners to ensure best talent is mobilized to business-critical deliverables.
• 
  

Tactical Leadership

• Conduct ongoing metrics reviews of critical group deliverables to business. Ensure that work reviews are conducted on all programs, projects and critical activities to ensure achievement of committed performance. Establish structure for subordinate manager to conduct such reviews within their teams. Ensure that such reviews are aligned and effective.
• Provide direct leadership on most critical group deliverables and escalated performance items to ensure barriers are removed and correct resources are applied. Ensure that timely and transparent communication with business partners if performance issues will risk business objectives.
• Develop group leadership to ensure all Team Members receive quality leadership, performance management and assistance from their management team to achieve or exceed expectations.
• Provide monthly one-on-one sessions to review progress to the and adjust training and performance goals.
• Facilitate the Global Capacity Readiness regular meeting with key business partners. Ensure that resources are assigned to drive actions defined from meetings.
• Execute, maintain, and continuously improve operations project management and business process in alignment in accordance with QMS standards.
• Effectively manage team’s internal and worldwide meeting structure. Ensure meetings are efficient, effective and targeted to achieve required outcomes. Effectively reduce your team’s number of FTE spent in meetings.
• Coordinate escalation issues between manufacturing sites as required to drive operations objectives.

Communication

• Provide regular and structured communications to your team, including progress toward strategic objectives, operations goals, priority projects, and company status. Ensure that Team Members are well-engaged and motivated to achieve group and company objectives. Ensure that subordinate managers communicate consistently and in alignment with your regular communications.
• Ensure that structured communications with Team Members provide proper motivation and optimism toward achieving Production Operations execution.
• Provide a work environment that empowers employees to creatively improve their work environment, instills a sense of ownership in Production Operations, and supports a team effort.
• Ensure that leaders, at all levels, engage in productive two-way communications with Team Members.
• Provide regular Production Operations updates to key business partners. Updates should show progress against timelines and metrics to add to vision and direction.
• Develop external relationships to achieve new ideas and procedures to keep pace with industry standards and methods.
• Manage communication on critical projects and activities through Change-ABLE methodology. Be prepared to share status of any underperforming project or activity, along with actions required to resolve performance problems.
• Demonstrate cultural sensitivity - Show respect for different cultures and languages; invite feedback to ensure that others understand.

Training and Career Development

• Ensure that the group’s training roadmap is maintained. Focus on developing leading-edge skills and preventing isolated skill sets that risk business continuity.
• Ensure that all leaders have required leadership training and fully understand manager expectations for the position.
• Ensure that leaders set specific training plans, performance goals and development activities for their Team Members.
• Hold quarterly career development discussions with direct report and ensure leaders do the same for Team Members.
• Ensure that leaders are involved in and supporting the use of training plans.
• Leverage Micron’s training tools and programs for standardization and efficiency.
• Ensure that training is provided to partners, internal and external, for business processes.
• Establish and maintain GJS skill sets for each position in your group.
• Develop potential successors within your group and coach/mentor to develop skills.

Safety

• Provide leadership for process safety management systems development and sustainment. Target to achieve zero major event occurrences across the Micron manufacturing network.
• Maintain knowledge of equipment and materials safety concerns.
• Ensure that all sites understand any safety concern for equipment installation and have access to equipment and materials safety information.
• Encourage and create a culture of safety.
• Engage proactively in safety-related issues, and utilize corporate and site safety resources to escalate issues as appropriate.
• 
  

Education

Required

Bachelors Degree or equivalent experience

• Engineering
• Production and Operations Management (POM)
• Related field of study

Experience

Required

5 years' experience in any of the following:

• Engineering
• Production/Manufacturing
• 
  

Qualifications

• Master's in industrial engineering or project management preferred
• Has depth of understanding and ability to manage of worldwide business process. Able to adopt a business process approach in worldwide networks.
• Has depth of understanding on project management to manage worldwide projects.
• Has high business savvy to work with business partners to create win-win relationship.
• Depth of understanding business units (BU’s) direction and technical background to understand product quality.
• Ability to escalate critical issues and communicate with upper management.
• Has depth of understanding process operations matters and can give correct total priorities of yield and product qualities to direct reports.
• Has the agility to manage and execute prioritized action items from both tactical and strategic point of views.
• Can maintain good communication with business partners to create win-win relationship.

Workplace

Travel Required?

• Yes

Travel Details

Travel Frequency
Not Specified

Travel Duration
Not Specified

Travel Type
International

Environment

• Office

Shift

• 8+ hour shift, 5 days a week,

Job Hazards
Not Specified

Personal Protective Equipment
Not Specified

Equipment Use
Not Specified

Physical Requirements
Not Specified

This role plays a critical part in supporting financial operations and compliance with corporate and regulatory standards, reporting to Finance Director. He/she will oversee key accounting functions, including inventory valuation, budget preparation and financial analysis, while ensuring effective internal controls.

Responsibilities:

• Full set of accounts & reporting, ensure accurate and timely financial reporting in compliance with corporate standards.
• Oversee Inventory processes, including OBS and valuation.
• Monitor and analyze KPI, including negative & low GP Margins.
• Prepare Audit schedules and coordinate the preparation and submission of tax schedules to ensure compliance with regulatory requirements.
• Perform monthly bank reconciliations and resolve any discrepancies promptly.
• Prepare and maintain detailed balance sheet schedules to support audits and financial reviews.

Pre-requisites:

• Bachelor’s degree in accounting/finance, or related field.
• Professional certification (eg. CPA, ACCA) is preferred.
• Min 3-5 years of relevant experience, preferably in a similar role.
• Strong knowledge of financial reporting standards and tax regulations.
• Proficiency in accounting software and Microsoft Excel.

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Product area

Google takes its responsibilities seriously, including engaging with government and other stakeholders on important public policy challenges. The Government Affairs and Public Policy (GAPP) team leads the company’s engagement with executive branch officials, legislators, regulators and third-parties in the formation of public policy. Working closely with Google leaders, GAPP seeks to identify key policy issues, listen carefully to others’ views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. While we focus on challenges affecting the internet, our issue areas are increasingly broad and encompass many areas where public policy, business, and technology intersect.

Job description

As a member of Google’s Government Affairs and Public Policy team, you'll be part of a diverse global government affairs team, working across regions, product areas, and functions. You’ll combine creativity and intellectual excellence with the organizational skills to manage various campaigns, projects and initiatives. In this role, you’ll advocate for Google to bring external perspectives back into the company to inform our perception and direction. You're passionate about the opportunity to shape the future of how we use and build technology for everyone.

Additional job description

As a member of the Public Affairs team for the APAC region, you will be focused primarily on the Japan market. You will work with the broader Government Affairs and Public Policy team, and key cross-functional stakeholders in Marketing, Public Relations (PR) and Google Organization at the market level to shape Google’s efforts to demonstrate our positive economic and cultural impact on the country.

You will be a member of APAC GAPP team that develops our regional strategy to build and maintain reputation with policymakers and influencers, find common ground with stakeholders through events and convenings, and demonstrate Google’s value to policymakers in new and creative ways. You will design and organize critical plans and initiatives at the market level. You will need excellent investigative and organizational skills, the ability to communicate efficiently in person and in writing, an aptitude for learning, an ability to develop and implement creative ideas and the discipline to manage multiple projects with tight deadlines.

Qualifications

Job responsibilities

• Develop tactical policy direction for a full range of policy and geopolitical issues that impact Google as well as critical infrastructure, innovation, emerging technology and the web more widely.
• Represent the team on country level geopolitical risk for issues impacting Google operations in key APAC markets.
• Collaborate with internal stakeholders in the Japan, APAC and US headquarters.
• Engage government agencies, regional institutions, associations, think tanks, experts and others to support policies that will help create/maintain a user-focused online environment and an open internet.
• Provide support and advice to the GAPP Country Lead for Japan as well as the APAC Public Affairs Lead, including the execution of logistical arrangements.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience working on technology policy issues within government, think tanks, public interest groups, law, or relevant industry associations.
• Experience managing cross-functional projects.

Preferred qualifications

• Experience in politics, public advocacy or private sector government affairs, with an understanding of government tech policy and governance, cybersecurity, critical infrastructure and navigating the APAC geopolitical environment.
• Knowledge of the technology sector or issues impacting emerging technology (e.g., Artificial Intelligence, cybersecurity, competition, data, privacy, etc.).
• Ability to help, develop and deliver high level visits and events and programs in support of the policy agenda.
• Ability to write and translate complex issues into a language suitable for technical and non-technical audiences. Excellent decision-making, communication and presentation skills.

• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team and operation cost
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Ensure SLA and SLA reporting
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 3 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank environment
• Salary up to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

• Position : Credit Control/Debt Manager (Purchase Hire-Automotive/Consumer Finances)
• Location : Sin Ming Drive
• Working hours : Monday - Friday 9am - 6pm
• Salary (commensurate with experience) : Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Automotive/Automobile

Main Responsibilities:

• Execute and oversee the collections department’s daily operational activities
• Develop and implement effective collection strategies to minimise delinquency rates and reduce bad debt.
• Analyse collection metrics to identify areas for improvement and ensure targets are met.
• Collaborate with other departments to enhance overall customer experience and resolve issues
• Manage communication with customers regarding overdue accounts, using a balanced approach of firmness and empathy.
• Resolve escalated customer complaints and negotiate payment arrangements or settlements.
• Develop customer retention strategies to enhance loyalty and minimise defaults.
• Ensure adherence to legal and regulatory requirements related to collections and hire purchase agreements.
• Maintain accurate records of customer interaction and payment agreements.
• Identify and implement process improvements to streamline collections operations and to enhance efficiency.
• Stay updated on industry best practices.
• Liaise with solicitors regarding collections disputes and escalations.
• Other ad-hoc activities assigned

Requirements:

• Minimum 5 years’ proven collections experience in the hire purchase or financial services industry
• Minimum Degree or equivalent qualification
• Strong knowledge of the Hire Purchase Act is a plus
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5682 for more information.

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Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.