Reporting to the Director of Marketing, the Social Media Assistant Manager is a proactive ideator and self-starter who will play a key role in leading the future of luxury hospitality. As the Social Media Assistant Marketing Manager, you will stay on top of the latest social media trends and viral content, with a strong personal following and a talent for creating engaging, shareable content in a B2C environment. You should have a deep understanding of how social media platforms and their algorithms work, and the ability to tailor content for maximum visibility and impact. In this role, you will be responsible for proposing and executing social marketing strategies to drive revenue growth and support the hotel’s ongoing efforts to deliver exceptional guest service and financial profitability.

Responsibilities:

• Social Media Strategy & Execution: Develop and implement effective social media strategies that drive traffic, increase brand awareness, and convert followers into loyal customers.
• Content & Campaign Management: Own the end-to-end process of organic social media campaigns, including strategy development, content creation, publishing, testing, and reporting across key platforms such as Instagram, Facebook, TikTok, LinkedIn, and Little Red Book.
• Cross-Functional Collaboration: Partner with internal teams to develop strategic content calendars and
• campaigns that align with Mondrian Singapore’s brand tone and objectives.
• Brand Understanding & Content Creation: Deeply understand the profile and interests of Mondrian Singapore Duxton’s guests, crafting engaging content that speaks to their preferences, while remaining consistent with the brand’s voice.
• Paid Media Campaigns: Plan, create, and execute paid social media campaigns to drive conversions, generate leads, and increase bookings.
• Visual Content Creation: Capture high-quality photos and videos of on-property experiences, and produce engaging content (such as reels and stories) to highlight the unique aspects of Mondrian Singapore.
• Community Engagement: Build and nurture relationships with followers by engaging with them through thoughtful, impactful community management across all platforms.
• Performance Tracking & Reporting: Regularly monitor and report on the performance of social media efforts, leveraging analytics to optimize strategies and measure ROI

Requirements:

• Minimum of 2 years of experience in social media and content management, ideally within the hospitality or entertainment industries
• In-depth knowledge of social media best practices, trends, and algorithms across platforms such as TikTok, Instagram, LinkedIn, Facebook, and Little Red Book
• Excellent written and verbal communication skills, with proficiency in copywriting, editing, and proofreading
• Strong skills in shooting photography and video, with a basic understanding of lighting and professional shooting practices
• Experience with photo and video editing tools (e.g., Canva, CapCut, Adobe Creative Suite) to design visually compelling content optimized for different social media platforms
• Exceptional accuracy and meticulous attention to detail in all aspects of content creation, management, and execution
• Solid understanding of social media tools, advertising platforms, and analytics tools to track performance and adjust strategies as needed
• Highly organized, with the ability to prioritize and manage multiple projects and campaigns simultaneously in a fast-paced, deadline-driven environment
• Strong critical thinking and creative problem-solving abilities, with a keen eye for design and content that resonates with diverse audiences
• A team player who can work effectively with both internal and external partners to meet shared goals and deliver results on time

Reporting to the Director of Marketing, the Social Media Assistant Manager is a proactive ideator and self-starter who will play a key role in leading the future of luxury hospitality. As the Social Media Assistant Marketing Manager, you will stay on top of the latest social media trends and viral content, with a strong personal following and a talent for creating engaging, shareable content in a B2C environment. You should have a deep understanding of how social media platforms and their algorithms work, and the ability to tailor content for maximum visibility and impact. In this role, you will be responsible for proposing and executing social marketing strategies to drive revenue growth and support the hotel’s ongoing efforts to deliver exceptional guest service and financial profitability. 

Responsibilities: 

• Social Media Strategy & Execution: Develop and implement effective social media strategies that drive traffic, increase brand awareness, and convert followers into loyal customers. 
• Content & Campaign Management: Own the end-to-end process of organic social media campaigns, including strategy development, content creation, publishing, testing, and reporting across key platforms such as Instagram, Facebook, TikTok, LinkedIn, and Little Red Book. 
• Cross-Functional Collaboration: Partner with internal teams to develop strategic content calendars and  
• campaigns that align with Mondrian Singapore’s brand tone and objectives. 
• Brand Understanding & Content Creation: Deeply understand the profile and interests of Mondrian Singapore Duxton’s guests, crafting engaging content that speaks to their preferences, while remaining consistent with the brand’s voice. 
• Paid Media Campaigns: Plan, create, and execute paid social media campaigns to drive conversions, generate leads, and increase bookings. 
• Visual Content Creation: Capture high-quality photos and videos of on-property experiences, and produce engaging content (such as reels and stories) to highlight the unique aspects of Mondrian Singapore. 
• Community Engagement: Build and nurture relationships with followers by engaging with them through thoughtful, impactful community management across all platforms. 
• Performance Tracking & Reporting: Regularly monitor and report on the performance of social media efforts, leveraging analytics to optimize strategies and measure ROI 

Requirements: 

• Minimum of 2 years of experience in social media and content management, ideally within the hospitality or entertainment industries 
• In-depth knowledge of social media best practices, trends, and algorithms across platforms such as TikTok, Instagram, LinkedIn, Facebook, and Little Red Book 
• Excellent written and verbal communication skills, with proficiency in copywriting, editing, and proofreading 
• Strong skills in shooting photography and video, with a basic understanding of lighting and professional shooting practices 
• Experience with photo and video editing tools (e.g., Canva, CapCut, Adobe Creative Suite) to design visually compelling content optimized for different social media platforms 
• Exceptional accuracy and meticulous attention to detail in all aspects of content creation, management, and execution 
• Solid understanding of social media tools, advertising platforms, and analytics tools to track performance and adjust strategies as needed 
• Highly organized, with the ability to prioritize and manage multiple projects and campaigns simultaneously in a fast-paced, deadline-driven environment 
• Strong critical thinking and creative problem-solving abilities, with a keen eye for design and content that resonates with diverse audiences 
• A team player who can work effectively with both internal and external partners to meet shared goals and deliver results on time 

About Iris

We’re Iris. We’re The Participation Agency. A creative, strategy and innovation company that uses the power of participation to excite progress for businesses. Whatever your role, we’re inviting you to participate in progress – moving yourself and the world forward with every decision you make.

Our office

Our bustling office in the business district of Singapore proudly embodies the best of Iris within the APAC region. Home to an eclectic team of 40 with deep specialisms, we are proud to be the creative agency of record for Trust, Samsung, Alcon and other leading brands in the region.

What are we looking for?

We’re looking for a Social Media Manager/Senior Executive to join our Iris Inc team with a creator mindset and connected community that is social first, native and tapped into the cultural conversation. As part of the content creation team, you will play a vital role in social strategy and planning, and content creation and creativity. This roles provides many learning opportunities for anyone who loves all things social content and wants to build out their expertise in this field into a fledgling strategy career.

Our ideal candidate needs to understand Social through two key lenses.

INSIGHTS + OPTIMISATION

They should enjoy spotting emerging trends, unpacking the reasons behind why they are popular movements, and packaging these as insights and creative opportunities. They are also comfortable building holistic strategies, finding new conversations and storytelling techniques for our clients.

We want them to help other Iris teams understand which of our competitors are doing great work in the social space, as well what techniques, tactics, and formats are most effective in driving key client objectives.

IMPLEMENTATION

They should live and breathe social and know how to take an idea and explode it in surprising and creative ways across the different social media channels and formats.

The right candidate will be someone who loves details and is thorough in their work. For them, they take pride in delivering high quality work that is carefully executed.

This includes the nitty gritty business of managing social communities, scheduling, publishing, and boosting content, and other such tasks that drive social performance and team efficiency.

Your responsibilities as a Social Media Manager/Senior Executive will be to:

• Content Creative: Support in conceiving, creating or inspiring the production of thumb-stopping content that gets audiences leaning in to understand more about our brands and their products
• Evaluation and Reporting: Ensuring success for all things social by analysing and optimising the performance of our content on social channels
• Content Strategy and Planning: Be part of Iris Singapore’s expanding social team, supporting other social specialists in development of impactful engaging content that delivers against a client’s business and marketing objectives
• Client Management: Be the point of contact and heart of the team ensuring success of the account from briefing to production to implementation
• Community Management: Daily community engagement and monitoring, looking at the best ways to create personal relationships by starting conversations with the core customer
• Paid Social Management: Ensuring media optimisation by creating media plans and executing paid social ads to achieve clients’ business objectives and increase visibility of our social activities
• Content Creator/Influencer Management: Be the point of contact ensuring success of content creators or influencers engagement from strategy to briefing and liaison.

Who are you?

• 3-6 years of social media management and content creation
• Passion for strategic and creative thinking through social channels
• Understanding people’s social media consumption behaviour, and the human insights that underpin it
• Experience or certification in working with social media tools, including but not limited to Facebook Ads Manager, Facebook analytics, LinkedIn, Sprinklr, Brandwatch and Sprout Social
• A keen eye for detail and the ability to be meticulous in delivering accurate work
• Strong skills in data analytics
• Previous experience working on government bodies and both brand and agency sides would be an advantage

Who are we?

The Iris Character

We have five core behaviours that we look for to help us to build a culture that fosters true progress: Courage, Storytelling, Collaboration, Empathy and Commitment.

What’s in it for you?

• Core hours (10am-4pm)
• Hybrid working arrangement
• Inpatient insurance
• Outpatient health benefits

Holiday

• 20 days per annum
• Agency closure from Christmas Eve to New Year’s Day
• Plus your birthday day off
• Plus an extra day each year after 3 years of service, capped at 3 additional days
• No-smoke privilege

Diversity, Equity & Inclusion

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits but enhances our creativity, our company and society at large.

‘For the Free’ is our global DE&I strategy. Its aim is to create a business where everyone feels free to be themselves and has the same opportunity and access to progress. Our DE&I strategy encourages courageous thinkers who champion outsider perspectives. ‘For the Free’ has three main pillars of activity:

Diversity - We want to invite difference. To be an organisation that is fully representative of different groups and reflects the city, country and world that we live in. We value our talents’ lived experiences – including gender, race, class, disability, neuro-diversity and sexual orientation.

Equity - We want to be fair to everyone. To remove barriers for individuals and groups and provide the bespoke access, support and opportunities that are needed to fully participate in our organisation. We are levelling the playing field.

Inclusion - We want everyone to feel at home. To provide a place where people can be themselves, express their unique identity and contribute to the life of our community.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Havas Media Singapore is looking for a Media Planner - Senior Media Planner with at least 3-4 years of relevant experience in integrated media planning and campaign implementation across offline and online platforms.

*Kindly note that only shortlisted candidates will be contacted.*

Main Responsibilities:

Reporting to a team lead, you will be responsible for supporting the planning, tactical execution, implementation, optimisation and performance analysis of integrated media campaigns covering channels and platforms including FTA, Radio, Out-of-Home, Press, KOL/Influencer, Digital, Social, and Mobile.

Planning

• Assist team in developing media strategies and recommendations to help clients achieve their business goals and KPIs
• Drive strategic and tactical innovation across offline and online media platforms (e.g. FTA, Radio, Out-of-Home, Press, KOL / Influencer, Social, Digital, and Mobile)
• Build strong relationships and engage clients on day-to-day operations
• Work with internal and external stakeholders to ensure smooth delivery of campaign administration and operations

Campaign Implementation

• Work with media partners and traders to coordinate the end-to-end execution of campaign proposals
• Implement campaigns across offline and online media platforms
• Campaign administration – liaise with clients for material submission which meet the best practice guidelines for the ad format and work with media owners to ensure that the guidelines are up to date and accurate
• Digital ad operations – including the review of creative assets in accordance with channel specifications and ad trafficking
• Monitor and optimise campaigns
• Deliver interim and post-campaign reports to provide insight and recommendations on media performance
• Campaign financial administration – work with billing team to ensure that plans are billed correctly, and in a timely manner

Requirements for this role:

• Relevant qualifications in marketing, communications, or other relevant disciplines; or relevant work experience
• At least 3 years of direct experience in media planning for integrated media campaigns (including TV and other offline channels (required), digital display, ad networks, and third-party partners)
• Knowledge & proficiency in digital buying platforms (e.g. Facebook Ads Manager, Google Ads, DV360)
• Knowledge & proficiency in digital marketing platforms strongly preferred (e.g. Google Analytics, Adobe Analytics, Google Tag Manager, Adobe Launch)
• Good understanding of the media and advertising landscape in Singapore (including offline, digital display, ad networks and third-party partners), and local market nuances

Qualities we are looking for:

• Team player – responsible, accountable, and collaborative
• Can-do attitude – keen to learn new skills, pro-active, and takes ownership over tasks and projects
• Highly analytical, well-organised and has great attention to detail with a focus on quality of results
• Strong communication (verbal, written, and presentation) and interpersonal skills

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, Havas Play, Havas Market and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we won Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Overview of the job:

We are seeking an experienced Regional Media Lead to drive the success of a portfolio of high-profile multinational brands across APAC. In this role, you will be the strategic leader and trusted partner, overseeing all facets of regional media operations, client leadership, and performance across Communications Planning, Media Activation, Measurement, Platform Performance, Operations, and Analytics.

As the APAC Media Lead, you will provide strategic direction, foster strong client relationships, and inspire innovative thinking both internally and externally. You will act as the key liaison between the client and our teams, ensuring seamless connectivity across regional markets, delivering high-impact solutions, and driving the alignment of global workstreams and best practices.

You’ll be responsible for steering digital transformation and innovation initiatives, leveraging data and analytics to inform media investment decisions, and promoting adaptive marketing strategies that enhance client performance. Additionally, you will oversee resource allocation, process optimisation, and tech maturity audits to ensure continuous improvement across the portfolio.

With frequent interaction with senior-level clients, you will represent GroupM as the face of our organisation, ensuring the highest levels of client satisfaction while identifying opportunities to grow revenue through value-added services. As the senior business partner, you’ll balance the needs of clients, markets, and internal teams, driving results that exceed expectations and deliver measurable success.

Responsibilities of the role:

• Serve as a trusted advisor to key regional stakeholders, including the APAC VP of Marketing, APAC Digital Transformation Lead, APAC IBE Lead, and other senior leaders in Marketing, Procurement, and Finance.
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues, and opportunities
• Navigate complex organisational structures by building strong relationships and influencing stakeholders to achieve desired outcomes.
• Design and share the overall strategic approach for the account to meet client business objectives and strategies while overseeing the implementation of annual planning in collaboration with the client team.
• Cultivates trust and operates with a high degree of ownership and accountability to earn the trust of clients and colleagues alike.
• Collaborate across all local markets, ensuring quality product and service delivery to create award-winning, business-changing media work.
• Increase organic revenue growth by identifying services that can unlock client business growth.
• Ensure that all client-facing materials are of the highest quality, strategically aligned, and reflective of GroupM’s capabilities.
• Champion consumer-centric thinking in all strategic media initiatives, providing thoughtful POVs on emerging trends in the media landscape.
• Driving the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contracts and opportunities for mutual benefit.
• Successfully manage staffing resources, across regional and local teams.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Leading and providing timely and actionable feedback to the team to aid in their development and progress to the regional team.
• Effectively address client satisfaction, renewal, and escalation issues until resolved
• Manage,develop, and mentor your direct reports, fostering a culture of learning and high performance.

What you’ll bring:

• Extensive experience in client leadership, working closely with senior stakeholders.
• Proven ability to manage multiple workstreams and clients in a fast-paced environment.
• Proven experience in leading and inspiring teams within a regional, matrixed organisation, ideally within a large holding company or integrated team environment.
• A problem-solver with the ability to turn complex challenges into business opportunities.
• Collaborative and astute, with the ability to build trust and respect across the network.
• A forward-thinking expert who helps clients stay ahead of trends and future-fit for growth.
• Detail-oriented with the ability to maintain a broad strategic perspective when creating solutions.
• Skilled in building compelling, data-driven arguments that inspire client confidence and support.
• A track record of developing talent and fostering team growth.

About GroupM

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Operations Specialist

(4-5 months maternity cover)

As the social media Operations Specialist, you will help build and execute the social media strategy, initiatives, and projects for the world's largest technology company. Working with the Local and Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and event amplification — by leading the day-to-day operations as well as content development and community management for the brand channels. As a social media strategist, project manager and community manager, you will wear many hats. Thus, the ability to analyze trends and situations quickly and pivot effectively is as critical to this role as deep audience understanding to build long-term strategies and plans.

Role:

• Support social marketing activities for the Singapore market, both always-on content, community management and campaigns
• Working closely with and partnering Program Manager, lead social media content strategy, and development, including editorial calendar, copy review and publishing for the Singapore markets
• Liaise with internal stakeholders and agencies to source assets, including images, videos, copy and design
• Be the filter for the Singapore market, ensuring regional programs are optimised for the local market
• Build and manage strong relationships with Creators in Singapore throughout various verticals to increase authentic advocacy and brand love
• Support the Program Manager in performance reporting, social media audits and competitive analyses

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience
• 7+ years of experience in tech, marketing or related industry
• A passion for social media and content development
• Ability to communicate effectively – in written and verbal forms – in English
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Passionate about working as part of a larger team to deliver a common goal

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

You will primarily be:

• Responsible for the deployment, and support of ad server tagging delivery through work tickets on JIRA for the TAAG (Technology And Activation Group) Team.
• Supporting our regional data operations team, and platform experts to deploy brand safety solutions for our media where applicable teams across clients in Asia-Pacific.
• Monitor ad server delivery to ensure that ad serving is within norms and no abnormal ad delivery.
• Assisting in taxonomy data governance for various clients across the region.

We are seeking an experienced Regional Media Lead to drive the success of a portfolio of high-profile multinational brands across APAC. In this role, you will be the strategic leader and trusted partner, overseeing all facets of regional media operations, client leadership, and performance across Communications Planning, Media Activation, Measurement, Platform Performance, Operations, and Analytics.

As the APAC Media Lead, you will provide strategic direction, foster strong client relationships, and inspire innovative thinking both internally and externally. You will act as the key liaison between the client and our teams, ensuring seamless connectivity across regional markets, delivering high-impact solutions, and driving the alignment of global workstreams and best practices.

You’ll be responsible for steering digital transformation and innovation initiatives, leveraging data and analytics to inform media investment decisions, and promoting adaptive marketing strategies that enhance client performance.

Additionally, you will oversee resource allocation, process optimisation, and tech maturity audits to ensure continuous improvement across the portfolio.

With frequent interaction with senior-level clients, you will represent GroupM as the face of our organisation, ensuring the highest levels of client satisfaction while identifying opportunities to grow revenue through value-added services. As the senior business partner, you’ll balance the needs of clients, markets, and internal teams, driving results that exceed expectations and deliver measurable success.

Responsibilities of the role:

• Serve as a trusted advisor to key regional stakeholders, including the APAC VP of Marketing, APAC Digital Transformation Lead, APAC IBE Lead, and other senior leaders in Marketing, Procurement, and Finance.
• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues, and opportunities
• Navigate complex organisational structures by building strong relationships and influencing stakeholders to achieve desired outcomes.
• Design and share the overall strategic approach for the account to meet client business objectives and strategies while overseeing the implementation of annual planning in collaboration with the client team.
• Cultivates trust and operates with a high degree of ownership and accountability to earn the trust of clients and colleagues alike.
• Collaborate across all local markets, ensuring quality product and service delivery to create award-winning, business-changing media work.
• Increase organic revenue growth by identifying services that can unlock client business growth.
• Ensure that all client-facing materials are of the highest quality, strategically aligned, and reflective of GroupM’s capabilities.
• Champion consumer-centric thinking in all strategic media initiatives, providing thoughtful POVs on emerging trends in the media landscape.
• Driving the financial goals of the account by managing costs, revenue, and scope of work in accordance with client contracts and opportunities for mutual benefit.
• Successfully manage staffing resources, across regional and local teams.
• Build client satisfaction by soliciting feedback and operating like a consultant
• Leading and providing timely and actionable feedback to the team to aid in their development and progress to the regional team.
• Effectively address client satisfaction, renewal, and escalation issues until resolved
• Manage, develop, and mentor your direct reports, fostering a culture of learning and high performance.

What you’ll bring:

• Extensive experience in client leadership, working closely with senior stakeholders.
• Proven ability to manage multiple workstreams and clients in a fast-paced environment.
• Proven experience in leading and inspiring teams within a regional, matrixed organisation, ideally within a large holding company or integrated team environment.
• A problem-solver with the ability to turn complex challenges into business opportunities.
• Collaborative and astute, with the ability to build trust and respect across the network.
• A forward-thinking expert who helps clients stay ahead of trends and future-fit for growth.
• Detail-oriented with the ability to maintain a broad strategic perspective when creating solutions.
• Skilled in building compelling, data-driven arguments that inspire client confidence and support.
• A track record of developing talent and fostering team growth.

About GroupM

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

• Transforming, cleaning and integrating data to ensure its quality and usability for downstream analytics and reporting purposes.
• Conduct in-depth data analysis to deliver data-driven insights and ensuring the effective utilisation of data resources to support the organization's strategic decision-making processes.
• Work closely with strategic stakeholders and operational teams to ensure successful delivery of data analysis projects.
• Implementing established data analysis methodologies and best practices to improve the quality and efficiency of data analysis processes.
• Creation of visualizations and reports to effectively communicate insights derived from data analysis.
• Advocate for and contribute to the adoption of best practices in data engineering to ensure governance, quality, and security of data assets.
• Contribute to the development and implementation of processes to enhance the accuracy and reliability of data assets through data quality and metadata management.
• Assist to perform any other ad-hoc project and duties assigned by Director, Senior Assistant Director and/or Assistant Director.

Job Requirements:

• Degree in any discipline, preferably in the Healthcare industry with at least 2 – 5 years of related working experiences
• Experience in data analytics, including data wrangling, analysis, visualisation with strong knowledge in data structures and mining algorithms.
• Knowledge in statistical learning, machine learning and probabilistic models will be advantageous.
• Good communication skills, both written and verbal.
• Pro-active, quality conscious, attentive to details and results oriented.
• Good team player, able to work under pressure and deliver results under tight timelines.

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do:

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

• Engage clients in workshops and interviews to analyze process and reporting requirements.
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
• Design target state SAP solutions for clients to influence clients’ thinking in adopting leading/ standard practices while developing target state.
• Analyze application landscape to design interfaces to SAP solution.
• Perform SAP configuration and tests to develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Understand the goals of Deloitte, align our people to these objectives by setting clear priorities and direction by establishing a positive relationship with senior stakeholders.
• Influence teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
• Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
• Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.

Enough about us, let's talk about you. If you are someone with:

• A good Tertiary Certification, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
• Manager will require a minimum of 12 years of experience in SAP FICO Module, and involved in at least 5 end to end full life cycle of SAP FICO Module implementations and team leading experience.
• Has experience/exposure with SAP S/4 HANA would be preferred.
• Has experience in revenue accounting of airlines industry.
• Has done at least 3 cycles of SAP S/4HANA conversion project.
• Demonstrated success in multi-cultural work environment.
• Sound understanding of business process, industry nuances and leading practices in area of focus.
• Ability to facilitate effective workshops to lead target state design.
• Ability to lead teams.
• Demonstrated excellence in conceiving and executing SAP solution.
• Broad understanding of SAP design. Appreciation of digital enterprise and emerging technologies
• Sound business acumen, teamwork, and leadership qualities.
• Willingness to work outside of office base and most of all…
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Management Consulting

We help organisations to work smarter and grow faster. Our work is always evolving to respond to industry trends and management focus, and we combine our deep technical skills in response to our clients' changing needs. Over time, what we do remains closely linked with helping our clients improve the way they operate; innovate and grow; reduce costs; manage risks; leverage talent; and change the way they do business. Our aim is to support our clients in designing, managing and executing lasting beneficial change. Our aim is to support our clients in designing, managing and executing lasting beneficial change.

Responsibilities

• Support in building and leveraging relationships with clients to identify, respond to and convert client opportunities
• Project-manage sales process in response to new client opportunities from an end-to-end perspective (i.e. from identifying opportunity to submitting proposals to contracting).
• Project manage Human Resource Consulting engagements in the area of HR transformation, HR process re-engineering, HR operating model & service delivery, talent management and organization design.
• Support thought leadership and research & development activity as appropriate.
• Support development of (Junior) consultants by actively coaching them on and off the job.
• Contribute to overall development and growth of the People & Organization practice

Requirements

• Degree in Business or related discipline from a reputable University
• Good subject matter knowledge across a range of workforce-related capabilities including business or enterprise organizational and operational change
• Good client management skills, authoritative and credible in a client conversation - both in terms of personal style and subject matter expertise
• Good communication and presentation skills, both oral and written
• Ability to multi-task and prioritize workload with good working knowledge of Microsoft Office Suite

Catalyst Marketing is looking for a Social Media Intern to join us!

With us, you will get to experience the creation of a digital campaign from scratch till finalisation - a great opportunity for your development in a supportive environment surrounded by mentors that will help you grow.

You will learn how to think like an entrepreneur and be exposed to business strategy ranging from personal and business development, team management and creating brand awareness using social media.

What you will do:

· Keeping up to date on trends

· Brainstorming of creative campaign ideas and proposal

· Filming and editing of videos

· Managing of social media accounts

· Track results to optimise campaigns

Requirements:

· Ability to edit videos and images is a big plus

· Meticulous and organised

· Hardworking and keen to keep learning.

· Able to work in a fast-paced environment

· Responsible and takes ownership of work

· Proficient in English

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as an Assistant Manager – Entity Management. This is a full-time and permanent based in Singapore. You will report directly to the Manager, Entity Management.

Key Responsibilities:

• Manage ongoing contractual relationships to clients for EMS
• Work collaboratively with colleagues and partners to deliver contracted services to clients to ensure that SLAs as defined in the relevant contracts are met or exceeded
• Flag anticipated SLA issues in a timely manner to line manager so that a resolution can be agreed
• Support with training new team members across internal systems and processes
• Support a team of Senior Associates to deliver operational service excellence to clients requiring global company secretarial and subsidiary governance
• Contribute to identifying and implementing technology enhancements for internal and external service delivery excellence
• Work to meet industry beating SLAs, set for the team to maintain a market leading position.
• Be part of operational service delivey, ensuring consistent net promotor scores and client satisfaction
• Manage relationships with Vistra’s extended partner network to maintain consistency and quality across international service delivery to our clients

Key requirements:

• Strong working knowledge of governance and company secretarial matters
• Strong experience of having worked in global services environment and a client facing role
• Experience in managing third party service providers to deliver client requests
• Addressing client escalations and identifying proposed path to resolution
• Self-confident, with excellent communication and client management skills
• Customer service oriented, gaining trust with clients and with a passion for consistently exceeding client expectations
• Ability to act as a first line support with senior associates with client escalations to maintain client satisfaction

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Contribute to day-to-day account implementation, supporting other team members in ensuring the efficient delivery of the communications plan.

The role will see you supporting with account, media and influencer management as well AS contributing to shoots, events and new business pitches. There will be opportunities to flex your creative writing skills for a range of assets and mediums, from press releases to video scripts and social media posts.

It involves:

ACCOUNT SUPPORT

Client handling

● Attend client meetings, draft agendas and contact reports

● Keep up-to-date record of forthcoming editorial coverage

● Support with compiling monthly or project reports

● Proactively put forward suggestions/ideas to account teams

Media monitoring

● Daily media monitoring

● Proactively monitor and flag trends or coverage from clients’ competitors, market, or industry

Media and influencer management

● Build media/influencer relations skills and pitch stories/partnerships

● Update and manage media/influencer databases

Copywriting

● Research and write press releases and marketing copy i.e. newsletters, advertorials, social media copy

Shoots and events

● Attend and support at video and/or photoshoots

● Support with event coordination including liaising and negotiating with suppliers, assembling media packs, arranging logistics and team diaries, whilst keeping teams and clients up to date
 

NEW BUSINESS DEVELOPMENT

● Undertake research to support new business pitch decks

● Attend and contribute to brainstorms and planning sessions

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Position: Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: Harbourfront

Starting Salary: $4000 - $6000

Key Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The Company

Our client is a well-established single-family office rooted in Greater China, Hong Kong and Singapore, operates a diverse investment approach across numerous asset types and businesses. Their investments encompass varying stages in emerging markets and innovative industries. Their strategy involves a continuous hunt for varied opportunities which helps in balancing risk management and ensures long term wealth preservation.

The Role

The job function involves overseeing all financial activities within a company, which includes cash flow planning, budgeting, forecasting, and conducting financial analysis. The individual must ensure compliance with financial regulations and company procedures, present financial reports, and provide strategic financial insights to inform decision-making. Furthermore, they are responsible for liaising with auditors for annual auditing and staying updated on industry best-practices concerning financial management.

Your Profile

The strategic and detail oriented candidate will manage treasury and cash operations with a degree in a related field, a professional accounting certification, and at least five years of experience in finance. Additionally, experience with Big 4 accounting firms and in fund administration or private equity is highly valued. The role necessitates expertise in accounting principles and financial analysis, along with superior communication, presentation, and negotiation skills.

Apply Today

Please send your resume, in WORD format only and quote reference number CL13117192, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | CINDY LOW EA Registration no.: R22111549

Position Title: Management Trainee

A management trainee works under the supervision of managers and executives in organizations. Their goal is to acquire all essential knowledge to become future managers, often in particular fields, such as marketing, sales, or operations. Management trainees may often rotate to different company departments to learn all company functions, policies, and staff duties. They contribute to strategic planning and help evaluate employee and department performance.

Duties includes Supervisor and Manager duties and may rotate task within Restaurant

Assist to create good working environment and develop subordinates by identifying areas that needs training and action to support it

Maintain high level of customer service

Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual

Ensure that daily opening and closing duties in the outlet are properly executed

Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method

Ensure that overall store image is maintained and the brand is well represented at all times

Monitor opening and closing duties of the outlet

Communicate daily and act as liaison between operations staff and management

Adhoc duties if necessary

Requirements

Able to perform shifts, long hours and work on weekends and Public Holidays

Motivated, result-oriented and a fast learner

Good organizational and planning abilities

Excellent interpersonal and communication skills

Positive attitude with ability to influence positively

Attractive career progression pathway

Computer literate and with excellent interpersonal skills

Together with our holding company, Jobskipedia Pte Ltd, we specialise in revolutionising HR solutions through creative recruitment. Our services includes web designing, HR advisory and event planning.

As a Management Trainee, learn business operations from business and marketing executives to provide you with a comprehensive understanding on business sustainability and long-term success.

Business Team

• Assist in sales campaigns to present relevant products and services to clients.
• Make sales calls to new and existing clients and cross-selling to generate business leads.
• Meet clients to build positive relationships and clientele.
• Funnel potential sales into a pipeline through outbound activities and develop new qualified opportunities.

Marketing Team

• Assist in digital marketing campaigns to create brand awareness.
• Create content that would entice our audience to manage successful marketing initiatives.
• Take charge of our social media platforms to better engage with the audience.
• Utilize your project management skills to execute the marketing calendar.

Recruitment Team

• Carry out outsourcing and networking with jobseekers in through our recruitment initiatives.
• Screen and interview potential candidates to ensure that they posses the right skills and abilities for the role.
• Advise our jobseekers through career coaching to increase their success in getting hired.
• Establish a relationship with our clients to understand further their recruitment needs to better align candidates for available positions.

Benefits and Compensation (2 year completion):

• Offered a permanent role in the organisation.
• High performers may be offered a possibility in equity-share holding.

Requirements:

• Min. 2 years of experience in the related field.
• Target driven to achieve the KPI and sales target.
• Ability to build rapport with clients and understand their needs.
• Independent, proactive and initiative driven.
• Willing to go the extra mile.
• Positive attitude and willingness to learn.

Overview

Join our dynamic team as a Management Trainee and embark on a comprehensive learning journey across various departments within our organization. This position is designed for ambitious and proactive individuals eager to develop their management skills and gain a holistic understanding of our operations. During your probationary period, you will assist various teams, providing support while gaining invaluable insights into each department's functions. Upon successful completion of the probation, you will have the opportunity to specialize in a department that aligns with your skills and career aspirations.

Responsibilities

• Cross-Departmental Collaboration: Rotate among different departments to support and learn the intricacies of each function, including Sales, Marketing, Operations, Finance, and more.
• Project Assistance: Contribute to ongoing projects by providing research, analysis, and administrative support.
• Process Optimization: Identify opportunities for process improvements and suggest innovative solutions to enhance efficiency and effectiveness.
• Learning and Development: Actively engage in all learning opportunities to understand the business operations and management principles.
• Feedback and Reporting: Regularly provide feedback on experiences and progress to supervisors and participate in evaluation sessions to enhance learning outcomes.

Job Description:

• Conduct credit portfolio monitoring, including country and industry limits.
• Prepare and submit various credit risk-related reports and statements.
• Perform various risk identification and monitoring asks.
• Revise and improve credit risk-related policies and procedures.
• Assist in work of credit risk stress test.
• Measure, forecast, and analyze branch provisions.
• Follow up on internal and external audit-related matters.

Requirements:

• Undergraduate Bachelor or above.
• At least 3 years related working experience.
• Effectively bilingual in English and Chinese is required (Including the ability to write Chinese reports) as incumbent is required to liaise with Chinese counterparts from Head Office.
• Outstanding communication skills, conflict management, data analysis, investigation ability.

We're looking for a Senior Media Designer to join our Employer Branding team! This is a 1-year contract position. 

Key Responsibilities:

• Collaborate closely with the Social Media Manager to understand content strategies, posting schedules, and copywriting needs for Instagram and LinkedIn.
• Actively participate in creative planning sessions to interpret briefs, target audience insights, and objectives, ensuring alignment with the Groupe's social media tone and visual identity.
• Conceptualize, design, and execute engaging posts, including graphics, animations, and video edits, using tools such as Adobe Illustrator, Photoshop, Premiere Pro, After Effects and more.
• Capture high-quality photos and videos at internal and external events, ensuring coverage aligns with the content calendar and enhances the Groupe’s storytelling.
• Aid social media manager in directing shots and conducting on-the-ground interviews with colleagues, making them feel comfortable while showcasing authentic and compelling stories.
• Adapt creative content to meet platform-specific requirements while maintaining brand consistency.
• Stay updated on social media trends, experimenting with new visual styles and formats to enhance engagement on posts.
• Maintain an organized digital library of assets, including photos, videos, and design templates, for easy access and reuse.

What You’ll Gain:

• Opportunity to be part of a creative and dynamic team that values its people, the work that we do and the culture that we have.
• A chance to develop skills in social media, content creation, video editing, and graphic design while contributing to meaningful content creation.

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries