Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary:

To support Rehab Counsellors in:

a. Preparing and processing Medifund applications

b. Executing day-to-day case management tasks

Duties and Responsibilities:

Medifund

1. Collecting Supporting Documents from residents.

- In January and July for residents brought forward from previous Medifund period.

- Immediately upon admissions.

- On a monthly basis for changes.

2. Checking and updating Centre’s fees payment template with payments received on a daily basis.

3. Assist to collect fees from residents.

4. Fill-up and update relevant portion of Medifund Application form on a monthly basis.

5. Review the accuracy of payments received the previous month by comparing Centre’s fees payment template with Corporate Finances’ Aging Report by the 15th day of the following month; troubleshoot and identify errors when detected.

6. Preparing Medifund meeting including compiling and filing all applications systematically, ensuring total Medifund assistance applied for tallies with Centre’s total bad debts for that specific period, preparing the Medifund summaries and presentation files, writing of Medifund minutes, and related tasks.

7. Preparing and submitting Medifund statistics. projections, and reports to AIC/MOH and Corporate Finance on a timely manner.

Case Management

1. Provide care coordination

2. Troubleshooting and resolving conflicts among residents

3. Network and work with referral source, caregivers, community agencies and partners, relevant government agencies, and other stakeholders to provide holistic care and support

4. Transition and discharge preparation

5. Maintaining case files to ensure that all required assessments and documentations are completed within the prescribed time-frame

6. Capture, collate and analyse relevant data on a timely manner for service review, statistical reports, etc.

7. Assist in other duties and functions as assigned by supervisor

As the Cluster Design & Social Media Executive for Holiday Inn Singapore Little India & Holiday Inn

Express Singapore Clarke Quay, you are responsible for creating impact with a creative social-first

approach, and facilitating relationships with guests through community management. With an eye

for design, you will be developing and executing the brand’s visual identity for online and offline

marketing to drive a consistent brand experience and cultivate brand loyalty.

DUTIES AND RESPONSIBILITIES

Social Media

• Ideate, develop and manage the hotel and signature restaurant's monthly social media content with eye-catching visual assets in accordance with approved social content strategy.
• Stay up to date with the latest social media trends and emerging platforms, and identify innovative ways to trendjack and leverage on the trends to promote the hotels’ services.
• Liaise with internal and external stakeholders to support the successful execution and production of content.
• Acquire, manage and nurture partnerships, media and KOLs to drive awareness and engagement through user-generated content and conversion (online and offline) among key source markets.
• Strategise and implement social media advertising campaigns to drive high quality traffic and conversions, and regularly monitor performance to ensure optimisation of all campaigns.
• Measure and report performance of all social media platforms, and assess against KPIs.

Design & Creative

• Creative production of online (e.g. social media, EDM) and offline content (e.g. POSMs, guestfacing collaterals) marketing to deliver a compelling brand story, including but not limited to conceptualization, design development, photography & videography production and copywriting.
• Custodian of brand standards across two distinctive brand identity, ensuring marketing collaterals are reflective of standards while conducting frequent audits and content hygiene maintenance.

Others

• Contribute to ongoing guest service excellence and community engagement efforts by responding to enquiries on social media and guests’ reviews on brand and online travel agencies’ websites in a timely, personalised and professional manner.
• Strengthen customer relationships through social and earned media, monitoring both hotel, R&Bs and competitors’ presence on social media for performance enhancement.
• Work closely with the greater Marketing team on marketing activities and utilizes best practices to provide a consistent brand experience and cultivate brand loyalty.
• Ensure timely and accurate tracking of marketing expenses.

ACCOUNTABILITY

Reports to the Cluster Marketing Manager. Interacts with guests and individuals outside the hotels

including, but not limited to, current and potential clients, owning company representatives,

agencies, suppliers, competitors and other members of the local community.

QUALIFICATIONS AND REQUIREMENTS

Preferred 1 – 2 years of experience of marketing experience in handling graphic designing and

social media role. Bachelor’s degree in marketing is preferred. Graduate degree in a related field is

desirable.

• Familiar with social media landscape and digital marketing channels/tools.
• Demonstrated experience in art directing, collaterals conceptualization and designing.
• Basic knowledge of editing programs and tools. Programs include, but not limited to Adobe
• Software.
• Strong linguist with effective English and Chinese literacy.
• Problem solver at heart with a can-do attitude, who can navigate through ambiguity.

• Minimum eduction Dgree/Diploma
• Minimum 3+ working experience in relevant work expereince
• Developing and implementing trading strategies,
• Monitoring market trends, executing trades,
• Managing risk exposure, analyzing performance, and
• Ensuring compliance with regulations
• Business development managers follow up with leads,
• Establish relationships with potential new clients, and
• Arrange appointments for sales executives.
• They research potential accounts within their targeted markets and pursue leads.
• They follow through with leads, looking for a successful agreement or arrangement

The team member will support and will be responsible for Community Engagements and Event Management which will alleviate the focus and deliverables of the division.

Responsibilities:

• Plan & execute community engagement and collaborative activities
• Plan & execute volunteer initiated events and programmes
• Plan & execute ground engagements like curate activities to attract more members of the public, support meetings with community organisations
• Monitor program performance of both internal and external service providers
• Work with community partners and other stakeholders to collaborate and curate activities and events
• Participate in SINDA-wide events when required
• Perform other adhoc duties as assigned

Requirements:

• Diploma or Degree in Events Management, Business Management, Volunteer Management or any other related fields.
• Min 2 year of relevant working experience in Community Engagement, Partnerships and Event management.
• Proficient in MS PowerPoint and MS Excel for presentations
• Able to perform basic data analysis using Excel/Power BI would be an added advantage
• Strong communication and interpersonal skills and ability to manage stakeholders across different levels.
• Resourceful, able to work independently and in a team with volunteers & community leaders
• Flexible to work on some weekday evenings and weekends

This is a contract position, convertible to a permanent role subject to the performance and divisional requirements.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

• Oversee day-to-day operations of the restaurant.
• Manage the catering excellent service.
• Plan effective shifts for adequate staffing.
• Handle customer feedback and resolve issues professionally.
• Implement and maintain health and safety protocols.
• Monitor inventory levels and manage supply chain logistics.
• Suggest and execute marketing strategies to attract customers.
• Coordinate promotional activities and special events.
• Maintain records of sales, inventory, reports etc.
• Any other duties as assigned by your superior.

Drive all the operational activities while maximizing our productivity and efficiencies, oversee P&L, with an overall accountability for sales, profits, people.

Manages and works closely with operation Manager to develop operational strategies to improve sales and profits

Manage and guide the operaion manager and operations team to ensure motivation, commitment, productivity, drive and pride.

Responsible for achieving internal sales and profit objectives on monthly, quarterly and yearly.

Analyse past financials and business information to spot trends and threats and the growth plans for the outlet.

Prepare monthly budgets for costs of food, staff, operations based on past data.

Responsible for all service staff and improve service standards and workflow procedures.

Provide emotional and technical support to outlet management staff in order to build up motivation.

Provide feedback to Operations department on day-to-day operations

Develop systems which are deemed to be most appropriate for efficiency and the speed of service, which will ensure maximum customer satisfaction.

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Responsibilities

• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials and equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress on daily basis
• Prepare internal and external reports pertaining to job status.

Requirements and skills

• Proven working experience in construction management
• Advanced knowledge of construction management processes, means and methods
• Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
• Understanding of all facets of the construction process
• Familiarity with construction management software packages
• Ability to plan and see the “big picture”
• Competent in conflict and crisis management
• Leadership and human resources management skills
• Excellent time and project management skills
• B.E degree in construction management, architecture, engineering or related field

Procurement Manager Responsibilities

• Devise and use fruitful sourcing strategies

• Discover profitable suppliers and initiate business and organization partnerships

• Negotiate with external vendors to secure advantageous terms

• Approve the ordering of necessary goods and services

• Finalize purchase details of orders and deliveries

• Examine and test existing contracts

• Track and report key functional metrics to reduce expenses and improve effectiveness

• Collaborate with key persons to ensure clarity of the specifications and expectations of the company

• Foresee alterations in the comparative negotiating ability of suppliers and clients

• Expect unfavorable events through analysis of data and prepare control strategies

• Perform risk management for supply contracts and agreements

• Control spend and build a culture of long-term saving on procurement costs

Procurement Manager Requirements and skills

• Proven working experience as a Procurement Manager, Procurement Officer or Head of Procurement

• Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market

• Talent in negotiations and networking

• Good knowledge of supplier or third party management software

• Aptitude in decision-making and working with numbers

• Experience in collecting and analyzing data

• Strong leadership capabilities

• BSc degree in supply chain management, logistics or business administration

• Reporting and operations

• Overseeing pre- to post-sales support activities for the designated goods and regions while guaranteeing the greatest level of client satisfaction

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Key Responsibilities:

1. Sales Team Management:Assist the Sales Manager in supervising the sales team, ensuring they meet individual and team targets.
   Assign tasks, monitor sales performance, and offer guidance to team members.
   Conduct regular training sessions and provide mentorship to improve sales techniques and product knowledge.
   
2. Sales Strategy & Planning:Contribute to the development and execution of sales strategies to reach business objectives.
   Collaborate with the Sales Manager to set monthly and quarterly sales targets.
   Analyze market trends and customer behavior to adjust sales strategies as needed.
   
3. Customer Relationship Management:Build and maintain strong relationships with key clients and stakeholders.
   Handle escalated customer issues or complaints and resolve them efficiently.
   Ensure excellent customer service is provided throughout the sales process.
   
4. Sales Operations:Oversee daily operations of the sales department, including order processing, inventory monitoring, and customer follow-ups.
   Ensure that sales processes and procedures are in place and followed.
   Monitor stock levels and collaborate with the supply chain team to ensure product availability.
   
5. Reporting & Analysis:Prepare sales reports and present them to senior management, highlighting achievements, challenges, and opportunities.
   Analyze sales data to identify trends and areas for improvement.
   Track key performance indicators (KPIs) to evaluate the effectiveness of sales strategies.
   
6. Collaboration & Coordination:Work closely with other departments, such as marketing and product development, to align sales efforts with overall company goals.
   Collaborate on promotional campaigns, pricing strategies, and product launches.
   Attend meetings and contribute to the development of company-wide initiatives.
   
7. Business Development:Identify new business opportunities, potential markets, and clients.
   Attend networking events, industry conferences, and trade shows to represent the company and generate leads.
   

Skills & Qualifications:

• Experience: Minimum of 3-5 years of experience in sales, with at least 1-2 years in a supervisory or managerial role.
• Skills:Strong leadership and team management skills.
  Excellent communication and interpersonal abilities.
  Solid understanding of sales processes and CRM software.
  Analytical skills to interpret sales data and market trends.
  Ability to multitask and handle pressure in a fast-paced environment.
  

Physical Requirements:

• Ability to travel as required for client meetings or business development activities.
• Must be flexible in working hours, including evenings and weekends, based on sales activities.

Ensuring all operations are carried on in an appropriate, cost-effective way Improving operational management systems, processes and best practices. Helping the organization’s processes remain legally compliant.

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Experience budgeting and forecasting

Familiarity with business and financial principles

Excellent communication skills

Leadership ability

Outstanding organisational skills

Degree in Business, Operations Management or related field

• To assist and coordinate the sales activities for products sold at the retail centre.
• To communicate with target audiences and manage customer relationships.
• To maintain and update customer databases.
• To monitor competitor activity.
• To support the marketing manager and other colleagues.
• Comply with all Company Policies and legal requirements with special references to Health and Safety.

The Marketing Campaigns Manager will play a pivotal role in planning, coordinating, and executing innovative marketing campaigns to drive brand awareness, customer engagement, and sales growth for Ask & Embla products. This is a hybrid position, and you will be reporting to our Kallang office on specific days in the week, or when necessary for face-to-face meetings.

What You’ll Do:

• Develop and implement creative marketing and advertising campaigns specifically tailored to the e-commerce jewelry industry.
• Coordinate and execute digital marketing and advertising campaigns across various channels, including social media, search engine marketing, email marketing, and display advertising.
• Manage and oversee the marketing critical path, ensuring that timelines are met and all teams are aligned and working collaboratively to deliver on campaign objectives.
• Collaborate closely with the Creative Team to develop visually stunning and impactful campaign assets, including product imagery, videos, and graphics.
• Coordinate product launch campaigns, ensuring seamless integration across all digital platforms and effectively leveraging the Creative, Merchandising, Product Design, Product Development, and other teams as needed
• Has a good grasp of overall marketing analytics; continuously analyzes key metrics and evaluates campaign performance, generating comprehensive reports to assess the effectiveness and ROI of marketing efforts.
• Identify opportunities for process improvements, streamline campaign management workflows, and leverage automation tools to increase efficiency.
• Monitor sales data, identify trends, and curate product selections to optimize campaign effectiveness and drive sales growth.
• Conduct market research to understand competitor products, pricing strategies, and advertising techniques, leveraging insights to differentiate our brand and identify new opportunities.

Who You Are:

• Bachelor's degree in Marketing, Business, or a related field.
• Proven track record of success in marketing campaign management within the e-commerce, retail, lifestyle or fashion industries.
• Strong project management skills, with experience managing cross-functional teams and the ability to oversee the marketing critical path.
• Must have proficiency in Microsoft Excel for managing data analysis, reporting, and campaign planning.
• Deep understanding of digital marketing channels, including social media platforms, search engine marketing, email marketing, and display advertising.
• Proficiency in data analysis and reporting, with the ability to derive actionable insights and optimize campaigns based on performance metrics.
• Strong project management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage multiple campaigns simultaneously.
• Excellent communication and collaboration skills, with the ability to work closely with cross-functional teams and external stakeholders.
• Exceptional creativity and a keen eye for aesthetics, ensuring that campaign assets are visually appealing and align with brand guidelines.
• Strong analytical thinking and problem-solving abilities, with meticulous attention to detail.
• Up-to-date knowledge of industry trends, consumer behavior, and best practices in the e-commerce and jewelry sectors.
• Experience with e-commerce platforms, CRM systems, marketing automation tools, and analytics platforms is highly desirable.

Who We Are:

Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 500,000 across our social media channels. As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.

At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.

Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.

At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.

Ready to Join Us?

If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply! Please submit your resume and a quick note expressing your interest in this position to [email protected] or through this Indeed posting.

Learn More about Ask & Embla:

Website - https://askandembla.net/

Instagram - https://www.instagram.com/askemblastore/

Facebook - https://www.facebook.com/AskEmblastore/

Pinterest - https://www.pinterest.com/askemblastore/

TikTok - https://www.tiktok.com/@askandembla

Business Development Manager Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Training Development Manager Responsibilities:

Create and execute learning strategies and programs

Evaluate individual and organizational development needs

Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)

Design and deliver e-learning courses, workshops and other trainings

Assess the success of development plans and help employees make the most of learning opportunities

Help managers develop their team members through career pathing

Track budgets and negotiate contracts

Hire and oversee training and L&D Specialists

Requirements and skills

Proven experience as an L&D Manager, Training Manager or similar

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen

Ability to build rapport with employees and vendors

BSc/BA in Business, Psychology or a related field

Professional certification (e.g. CPLP) is a plus

Roles & Responsibilities

Job Scope:

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Roles & Responsibilities

• Manage the inside sales representatives team
• Set and track sales targets for your team
• Suggest and implement improvements in the sales administration process
• Coordinate department projects to meet deadlines
• Report on sales metrics and suggest improvements
• Prepare monthly, quarterly and annual sales forecasts
• Use customer feedback to generate ideas about new features or products
• Research and discover methods to increase customer engagement
• Ensure sales, finance and legal policies and procedures are met
• Build an open-communication environment for your team
• Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales

Roles & Responsibilities

He must be able to oversee every section of the company

He is the in charge of the overall supervision an entire organization

Most of the time, he is required to attend meetings than staying in front of the computer

must be able to make decisions, sometimes quickly, based on available information

should be able to convey complex thoughts and processes clearly and concisely

also able to build a diverse team with different talents and personalities

JOB REQUIREMENTS
Bachelor degree

2+ years in administrative management

Proficient in Microsoft Office Suite

Project management experience

Budgeting and financial reporting experience

Contract management experience

Strong communication skills, both written and verbal

Job Description & Requirements

Here’s what your responsibilities will be:

• Provide excellent customer service, accurate information, inspiring your team to deliver a great shopping experience
• Recommend and promote products to customers, executing campaigns and activities in store
• Accurate stock movement’s admin (e.g. delivery check, stock transfer)
• Maintaining an overview of your outlet to drive sales and profitability
• Acting as a role model to your team, inspiring and developing them to be future leaders
• Responsible for achieving sales target.

Requirements:

• Be able to work collaboratively in a team
• Good communication and negotiation skills
• Able to work on retail operational hours which includes Weekends and Public Holidays
• Ability to prioritize, work under pressure, meet deadlines, and handle customers professionally
• Possess good interpersonal skills and be able to work independently
• 6 days, 9 /12 hour shift (rotation of shift)

• Recruiting, hiring and training all restaurant staff, including servers and hosts
• Scheduling employees to ensure shifts have proper coverage
• Streamlining the restaurant processes to improve the guest experience
• Monitoring restaurant finances, including sales and expenses
• Enforcing food handling regulations and other guidelines to increase guest safety
• Promoting the restaurant and finding ways to bring in more customers
• Handling customer complaints
• Completing necessary paperwork, such as sales, inventory and staff attendance reports

JOB DESCRIPTION

Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.