Job Title: Knowledge Management Support

Period: 7 months from Jan to end Jul 2025

Knowledge and experience:

- Training in Python or other similar coding or computer science knowledge

- Familiar with Excel (intermediate to advance)

- Experience in working with data, data visualisation or app/web development will be an added advantage

Qualities:

- meticulous to detail

- analytical in presenting data and identifying gaps

- interest in the arts will be beneficial

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

Responsibilities:

• Assist team on risk management education and fundamental analysis material.
• Assist team to prepare marketing and promotion material.
• Help desk to follow up and update on client KYC, periodical review, etc.
• Prepare and update market interest summary.
• Assist account application process after clients agreed with authorized dealers to open account with us.
• Post NLT booking and coordinate with Risk/TPS on acct and limit set up.
• Follow up with client to resolve margin deficit and assist client funding.
• Post OTC trades in Murex system after trades been confirmed by authorized dealers.
• Establish up-to-date records of commission rates and refreshing every quarter to ensure consistency.
• Providing daily trades fill recaps & weekly working GTC orders updates, to remind internal and external what has been traded and what orders are still working.
• Checking of client statements versus fill emails sent the day previous
• Calculating the volume of trades traded each day and our market share.

Qualification:

• Able to communicate with both English and Chinese speaking clients
• Candidates with financial institution experience is a plus.
• Hard working and willingness to learn.
• Proactive and can handle pressure.
• Meticulous & detail-orientated
• Comfortable with ambiguous, ever-changing situations.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

This role overseeing and handle company's facilities maintenance

and administrative duties

1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.

2. Make frequent trips to the various facilities within the Group to carry out routine inspection.

3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.

4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.

5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.

6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.

7. Updating of maintenance schedule and incurred expenditure reports.

8. Prepare annual building maintenance expenditure and budgetary reports.

9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.

10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.

11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.

12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.

13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.

14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.

15. Any other suitable duties that may be assigned by the Management from time to time

• Helping to clean and validate customer, supplier and inventory data by identifying and correcting errors and inconsistencies. Ensuring accuracy and completeness of data.

• Collaborate with team members to interpret data and support decision-making processes

• Perform data analysis using various tools and techniques to extract insights and trends. Good knowledge of Power BI is an advantage for building visualization dashboards. Strongly self-motivated, proactive, and willing to learn due to our knowledge limitation in Power BI.

• Use of data storytelling to do walkthroughs on the reports' contents and data insights to users.

• Improve the data collection and cleaning methods through automation.

• Documenting the details of ERP processes and other related information for future reference.

• Perform ad-hoc data analysis.

Key Responsibilities:

• Design and implement cohesive strategies that align talent management and learning initiatives to drive business outcomes and employee growth.
• Facilitate performance review processes to identify development opportunities and provide actionable career pathways for employees.
• Develop talent pipelines and succession plans by identifying high-potential employees and addressing critical skill gaps through targeted development programs.
• Design and deliver comprehensive learning solutions, including workshops, e-learning, and leadership development initiatives, to enhance employee capabilities.
• Implement initiatives to boost employee engagement, promote a culture of continuous learning, and improve retention rates.
• Collaborate with leaders to build and update competency models that guide talent acquisition, development, and evaluation.
• Leverage data insights from performance metrics, learning outcomes, and employee feedback to measure success and recommend improvements.
• Utilize HRIS and Learning Management Systems (LMS) to streamline talent management and development processes.
• Support organizational change initiatives by equipping employees with the skills and knowledge needed to adapt to evolving business priorities.

Requirements:

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
• 3-5 years of experience in Talent Management and/or Learning & Development roles.
• Strong knowledge of talent management practices and learning program design.
• Ability to integrate talent development and learning strategies seamlessly.
• Proficiency in HRIS and LMS platforms.
• Analytical skills to interpret data and drive decisions.
• Excellent facilitation, communication, and interpersonal skills.
• Project management experience with a proven ability to meet deadlines and manage multiple priorities.
• Experience in a multinational or complex organizational structure.
• Strategic thinker with a passion for empowering employee growth and success.
• Collaborative and adaptable in working with diverse teams and stakeholders.
• Proactive problem-solver with a focus on delivering results.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to “[email protected]”

We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui

EA Personnel Reg No: R22106242

We are a fast fashion company at the forefront of the industry, specializing in trendy and affordable apparel. With a growing customer base, we are seeking a versatile individual who can contribute to our success by creating compelling social media content, and providing administrative support including order packing and organising the inventory. Our main labels include The Fleur Label & nonome and other online stores such as muuv-it.

Responsibilities of Social Media Content Creator:

1. Social Media Content Creation:

• Develop engaging and visually appealing content for various social media platforms, including but not limited to Instagram, Facebook, and TikTok.
• Be comfortable to appear onscreen & participate in livestreams/filming of social media content
• Create and schedule social media posts, ensuring consistency in brand voice and messaging.
• Collaborate with the marketing team to brainstorm and execute creative campaigns that resonate with our target audience.
• Monitor and analyze social media performance metrics, identifying opportunities for improvement and growth.
• Conduct market research to identify emerging fashion trends and incorporate them into design concepts.
• Organise collaborations and/or social media campaigns where applicable

2. Administrative Support:

• Handle administrative tasks, including order processing, inventory management, and customer inquiries.
• Assist in packing and shipping customer orders with a keen eye for detail and adherence to quality standards.
• Coordinate with the warehouse team to ensure efficient order fulfillment and timely delivery.
• Maintain organized records of orders, invoices, and customer information.

Requirements:

• Bachelor's degree in Fashion Design, Marketing, or a related field (or equivalent work experience).
• Proven experience in social media content creation and management, preferably within the fashion industry.
• Proficiency in design software (e.g., Adobe Creative Suite) and social media management tools.
• Excellent organizational and multitasking abilities to handle administrative tasks efficiently.
• Detail-oriented mindset with a focus on delivering high-quality work.
• Strong communication skills and the ability to collaborate effectively with others.
• Flexibility to adapt to fast-paced environments and meet tight deadlines.
• Passion for the fast fashion industry and a desire to contribute to its growth.
• If you are a creative individual with a passion for fashion, social media savvy, and the ability to handle administrative responsibilities, we invite you to join our dynamic team. Please submit your resume and portfolio.

Employment Type: Full-time

Job Description:
We are seeking a proactive and detail-oriented Social Media Customer Service & Fulfillment Administrator to join our team. This role is crucial in managing customer interactions, overseeing e-commerce operations, and ensuring efficient order fulfillment. The ideal candidate will excel in providing exceptional customer support, maintaining accurate records, and coordinating logistics to meet deadlines.

Key Responsibilities:

1. Customer Support: Respond to customer inquiries and complaints on social media and e-commerce platforms promptly and professionally.
   Provide updates on order statuses and resolve customer issues efficiently.
   
2. Product Listings & Inventory Management: Create and update product listings on Excel and various e-commerce platforms.
   Track inventory levels and prepare regular reports to ensure stock accuracy.
   
3. Order Fulfillment Coordination: Prepare documentation for orders and coordinate pick-and-pack services.
   Arrange 3PL delivery services, monitor shipments, and ensure timely fulfillment.
   
4. Sample Preparation & Delivery: Prepare and arrange delivery of samples for live-streaming events and promotions.
   Maintain detailed records of all sample movements.
   
5. Financial Tracking & Reporting: Manage payments to suppliers and third-party vendors, ensuring timely processing.
   Generate monthly expense reports for management review.
   
6. Administrative Support: Produce operational and ad-hoc reports as required.
   Support management with additional tasks to ensure smooth daily operations.
   

Qualifications & Skills:

• Strong communication and customer service skills.
• Experience with e-commerce platforms and order fulfillment processes.
• Proficiency in Excel for data entry, reporting, and inventory tracking.
• Detail-oriented with excellent organizational and time-management skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary
• Opportunity to grow within a dynamic team
• Hands-on experience in e-commerce and social media operations

How to Apply:
Submit your resume and a brief cover letter highlighting your relevant experience to [email protected]. Applications will be reviewed on a rolling basis.

Join us in delivering exceptional service and driving the success of our e-commerce operations!

The Technical Delivery Architect role provides End to End technical leadership and ownership for post sales engineering of customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Key Responsibilities

• Post-sales design documentation, implementation and migration of advanced complex solutions
  for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
  role is to ensure that these services interoperate and integrate into the customer environment.
• Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
  Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
  Services, Managed Hosting and Complex Migration Planning,
• In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
  understanding across the technical landscape within Telecommunications and Enterprise IT
  architectures and have a natural ability to converse with both technical and executive audiences
• Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
  etc.
• The TDA will own the technical delivery of customer solutions and will be the technical interface
  between the customer, product teams and project management during service delivery.
• Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
  technical aspects are clearly defined prior to contract signature. The TDA accepts technical
  ownership of the solution at the point of contract signature.
• Engaging with and supporting pre-sales during contracting, with project management during
  service realization and the training of Service Assurance, through design, delivery and handover
  into lifecycle management.
• Lead customer-facing technical workshops in the delivery phase requiring excellent communication
  with the ability to articulate technical concepts clearly to all levels of competency.
• 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.

Minimum qualification & experience

• 8+ years industry background
• Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)
• Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,
• Application Acceleration and Optimization
• Excellent communication and documentation skills
• Design related background
• Ability to demonstrate technical knowledge & industry best practices under pressure
• Basic Coding skills desirable
• Telecommunication Product or Solution Design related background

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• Expertise in Asia Pacifc Credit Products, oversee the deployment and optimization of benefits platform across all product categories
• Collaborate with various stakeholders to deliver solutions that meet market demands and enhance the consumer experience.
• Collaborate with teams and clients to understand payment trends and digital needs.
• Spearhead the transition of traditional card-based payment solutions to digital form factors, in the Asia-Pacific region.
• Support the expansion of company's credit portfolio
• Manage card benefit programmes accross Asia Pacific markets
• Ensure benefits are tracked and well communicated and provide market support
• Work with stakeholders to identify and develop revenue opportunities via various benefits platforms

Job Requirements:

• At least 8 years of working experience in credit, banking and benefits management
• Strong understand of consumer payments and merchant business drivers

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

· Business Analysis

-Conduct in-depth analysis of the branch's operating trends, profitability, and other key performance indicators.

-Enhance the professionalism, pro-activeness, and foresight of business analysis, aligning with advanced peer industry standards.

-Prepare high-quality monthly business analysis reports and statements for submission to the Head Office and Branch’s senior management.

-Provide meaningful operational insights and actionable recommendations.

· Budget Management

-Develop overall budget targets for the branch, including detailed calculations for existing and incremental business volume.

-Consider factors such as exchange rate and interest rate fluctuations, business progress, and asset-liability repricing.

-Formulate scientifically sound overall budget targets and quarterly development goals.

· Strategic Planning Support

-Assist in the calculation and formulation of the branch's strategic planning goals.

-Benchmark against advanced peer strategies and business models to enhance the branch’s strategic planning capabilities.

Requirements:

· A recognized University Degree, preferably in, Accounting, Finance, Analytics, Statistics or related fields.

· At least 5 years of relevant work experience in audit, financial analysis, and data processing. Preferably with working experience in banking and financial services industry.

· Strong organizational and management skills with the ability to work independently.

· Possess good communication and interpersonal skills, strong analytical and problem solving skill, proficiency in the use of MS Excel/Word/PowerPoint /Access.

· Proficiency in Chinese would be an added advantage as incumbent is required to understand Chinese documents from Head Office

[Job ID: 766341]

Responsibilities:

• Take ownership of the Organizational Risk Management processes to identify and highlight potential high-risk areas for the management team.
• Review documents related to outsourcing and third-party management, including policies, procedures, manuals, and outsourcing registers, to ensure compliance with the new MAS outsourcing Notice and Guidelines.
• Facilitate and support the outsourcing process and framework, ensuring alignment with MAS Outsourcing Guidelines, including the consolidation of outsourcing reports for MAS.
• Assist other departments with new and periodic reviews of third-party management.
• Support the establishment of a New Product Committee to evaluate and review new products or business initiatives.
• Review and maintain the BCM framework to ensure adherence to regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from various business units.
• Plan, coordinate, and conduct BCP testing, including call tree exercises.
• Support the completion of the Residual Risk Assessment by collaborating with business units to identify key risks and controls, evaluate inherent and residual risks, and create mitigation plans as necessary.
• Identify and assess significant operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committee and Operational Risk Committee meetings for risk assessment exercises, ensuring action plans are in place for identified key risks.
• Maintain and develop a framework to manage environmental risks in accordance with regulatory expectations, coordinating with relevant departments.
• Assist and support the Head Office in all organizational and operational risk administration and project deliverables.

Requirements:

• Minimum of 4 years of relevant experience, particularly with hands-on involvement in outsourcing and BCP management, within organizational or operational risk management in financial institutions.
• Proficient in Microsoft Excel.
• Basic understanding of financial markets and risk processes, including risk reporting and post-approval monitoring.
• Solid understanding of the risk management process and experience in implementing process controls. Demonstrated experience in applying these methods effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng Mei Qi
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

• Planning and executing health and fitness activities in workplaces for working adults

• Conduct regular venue visits/audits

• Content creation for festive/thematic activities

• Maintain close communication with stakeholders

• Ability to work with both in-house and external providers to ensure project success

• Monitor KPIs to ensure delivery of key project outcomes

• Generate monthly report for stakeholders

• Responsible for acknowledging messages in the HWE Facil group chat, triggering BAP

cancellations and informing HPB after working hours

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• To possess at least two to three years of relevant working experience

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Business Loan Relationship Manager

Salary : $3500 - $4,000 + Commission
Working days : Monday - Friday 930am - 630pm
Work Location: Chinatown

Job Responsibilities:

• Develop and maintain long-lasting relationships with clients, providing tailored loan solutions for both personal and corporate needs.
• Identify and cultivate new business opportunities, expanding our client base and generating revenue.
• Evaluate loan applications, assessing creditworthiness and risk, in compliance with company policies and industry regulations.
• Collaborate with the credit and underwriting teams to ensure accurate and timely loan approvals.
• Maintain a thorough understanding of the company's loan products and services, ensuring you can effectively address clients' needs.
• Attend networking events and industry conferences, representing the company and fostering new connections.
• Continuously stay informed of market trends and changes within the financial sector, adapting strategies and services accordingly.

Job Requirements

• With a minimum of 5 years of experience in loans sales or relationship management.
• Proven track record in loans sales, with a strong understanding of both personal and corporate loans.
• Experience in evaluating loan applications and assessing credit risk.
• Familiarity with industry regulations and compliance standards.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Treasury Manager (Cash Management/European MNC)

Our client is a leading European organisation and has 2 new positions as expansion plans.

Depending on experience it could also be a lower budget for a treasury executive.

OVERALL SUMMARY

The role of this function is to:

• Manage the liquidity position of the Group, including effecting payments and monitoring receipts
• Responsible for all aspects relating to bank accounts and cash management platforms

Reporting into the Senior Manager Treasury.

AREAS OF RESPONSIBILITY

• Reconciliation of cash/account balances (actual vs anticipated receipts) including foreign currency
• Maintaining up-to-date spreadsheets on a number of accounts
• Arranging payments and ensuring sufficient cash reserves for upcoming payments across various bank accounts including in foreign currencies
• Optimising interest income on cash balances, fixing money market deposits with banks/financial institutions
• Following up with banks on payments and receipts as well as general communication
• Checking bank charges and interest accrued (both credit and debit)
• Preparation of cash flow projections & reports.
• Maintenance/opening of bank accounts (including those pledged to banks)
• Updating details of bank accounts, authorized signatories, addresses etc.
• Responsible for all “Know Your Client” documentation
• Co-ordinating with banks the Annual Audit Confirmation required by Auditors
• Performing compliance checks on the payment transactions
• Keeping in constant contact with Principals, and other companies working for the same Principals
• Responsible for ensuring that cash/account balances are within counterparty limits
• For Cash Manager, mentoring/coaching of Treasury Executive, Cash Management (if any)

Qualification / Experience

• At least 5 years (for Cash Manager) in similar cash management function of a corporation
• At least 3 years (for Treasury Executive, Cash Management) in similar cash management function of a corporation
• Degree in Finance/Accounting/Business
• Flair for numbers, meticulous and possess good planning skills
• Good communication skills – spoken and written English, and familiarity with banking terms as well as corporate secretarial requirements

Depending on experience this role could be executive or manager.

Key Responsibilities

• Data Management: Gather and record accurate alumni engagement data and generate timely reports for senior management and ad hoc requests. Verify and update alumni LinkedIn data and notable alumni lists.
• Recruit, train, and supervise student helpers for data updates in Blackbaud CRM.
• Data/IT Project Management: Collaborate with units, including the
• Advancement Office and Centre of IT Services (CITS), to enhance IT-related
• services for alumni.
• Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
• Operations and Coordination: Guide the Senior Executive, Data Management in
• maintaining CRM data accuracy.
• Handle CRM access requests and support the team lead on data-related audits. Ensure compliance with data privacy policies and update departmental SOPs.

Qualifications and Requirements

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.
• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
• Knowledge and skills in data visualizations
• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
• Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects
• Experience in managing others e.g. junior staff will be advantageous.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

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If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Job Descriptions:

• On behalf of the Owner’s Engineer (OE), the T&C Manager shall be responsible for overseeing all testing and commissioning activities of the IWMF Contractors, including the coordination of testing and commissioning activities of TWRP that interface with IWMF.
• The T&C Manager shall lead the OE’s proposed testing and commissioning team and coordinate with its Resident Site Supervision (RSS) Team and OE’s design team as well as the Contractors to review the development of the Contractors testing and commissioning plan and the Contractors execution of their plan in order to achieve the Project milestones for each of the IWMF EPC Contracts (EPC Package 1 – Waste to Energy/Materials Recovery Facility and EPC Package 2 – Sludge Incineration Facility/Food Waste Treatment Facility).
• The T&C Manager shall oversee the whole of each Contractors testing and commissioning activities, and the interfaces between EPC1 and EPC2 and TWRP as relevant, which should commence from dry/cold to hot commissioning to successful completion of entire commissioning process and trial run, including optimisation of plant operation with the Contractors and O&M teams.
• Direct liaison with Client’s Technical Directors/PGMs.
• Attendance at Client Monthly Project Steering/Working Committee Meetings chaired by DCEO and any other relevant high-level meetings as required by the Client/PD/SO.
• Chairing regular T&C Coordination Meetings with the Contractor and/or Other Contractors on adjacent sites (that is attended by Client representatives or similar others also)
• Any other matters that may from time to time be delegated by the PD/SO.
• Member of internal Senior Project Management Team (PMT) that meets regularly (chaired by PD/SO) to discuss progress and resolve any internal issues.
• The OE’s T&C Manager is estimated to be mobilised to site at least 6 months prior to the commencement of actual testing and commissioning by the Contractor in order to familiarise themselves with the Works and the Contractors plans for the T&C and the expectations of the Client.

Job Requirements:

• The T&C Manager shall have at least 15 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.
• The T&C Manager shall have a relevant engineering degree or certification.

[Job ID: 828071]

Responsibilities:

• Line Manage a team of 7 or more Case Managers and Administrators
• To work with the Head of Coaching & Development to drive operational performance through a range of processes, frameworks and initiatives and respond quickly to address
  underperformance.
• To run YR Team focused induction and on boarding programmed with new starters.
• To work intensively with new starters through facilitation of buddying, observations and 1-1 coaching to build skills and confidence in the role
• To undertake performance reviews with Case Managers
• To conduct regular caseload performance reviews with YR Team to support client retention and
  re-employment
• To conduct regular observations and feedback of YR program
• To deliver training to YR on key thematic areas to improve performance
• To complete regular team learning needs analysis and provide relevant upskilling/ coaching opportunities for ongoing staff development
• To support with the screening, interviewing and recruitment of case managers as required
• To assist the YR program in understanding and acting compliantly with all governance,
  compliance and quality standards relating to the service delivery model and contractual requirements
• To work with the Head of Coaching & Development in maintaining strong professional
  relationships with internal and external stakeholders, including government departments
• To support YR Case Managers with crisis management and complaints on client
• Attend all YR stakeholder meetings
• Weekly MI reporting on YR program
• Manage the referral allocation process to the case managers
• Any other ad hoc duties assigned

Requirements:
[MUST]

• 2 years of prior working experience with case management
• 2 years of managerial experience
• Excellent interpersonal skills
• Ability to multi-task and deliver against multiple priorities
• Excellent oral and written communication skills.
• Able to effectively network to build and maintain effective relationships internally and externally.
• A high degree of flexibility
• Excellent attention to detail
• Ability to collate and input data in an accurate and timely manner and analyse performance reports
  and respond accordingly
• Ability to work under pressure in a target driven environment
• Excellent IT and Microsoft Office skills (Excel)
• Building strong relationships with Stakeholders

To Apply, please kindly email your updated resume to [email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Ong Jia Hao Lavis

EA Personnel Registration Number: R21100883

EA License no.: 07C5771