Roles & Responsibilities

• Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
• Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
• To develop, manage and maintain strong relationships with Customers.
• Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
• Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
• Act as a brand guardian for online and offline communications.

Qualifications and Selection Criteria

• Diploma/Degree in Business or related field.
• Minimum 1 – 2 years experience in customer relations or related fields
• Meticulous with a creative flair
• Strong organizational and time management skills
• Good interpersonal and communication skills
• Responsible, proactive and able to work autonomously in a fast-paced environment

Job Description

- Reporting to Compliance Team Head

- To serve as first point of contact (internally) and work closely with business units for all AML/CFT matters, including KYC.

- Main Responsibilities:

• Transaction Monitoring and Review
• Daily clearing of sanctions screening alerts for transactions
• Compliance review of CDD cases (onboarding, periodic and event-driven reviews), and counterparty onboarding and periodic reviews
• Perform AML/CFT-related reviews and compliance testing in accordance with Compliance Plan
• Conduct EWRA

- Perform gap analysis whenever required, such as when new regulations or MAS/Industry papers are published

- Provide AML/CFT training to staff

- Assist in other related tasks and requests

Requirements:

- 5-7 years of experience in AML/CFT (CDD, Financial Crime Compliance), preferably in banking industry (mainly Corporate Banking)

- Bachelor's degree holder in business-related fields

- Analytical and detail-oriented

- Able to perform independent assessments and reviews, including writing of reports

- With strong compliance mindset

- ACAMS or any other Certification is a plus but not mandatory

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company

Our client is a foreign bank, offering a full range of services to meet the needs of customers across the world.

about the job

• Deliver back-office support and services for treasury operations
• Handle transaction processing, settlements and confirmations
• Prepare periodic reports and adhoc reports
• Perform AML screening
• Handling all internal and external queries
• Participate in projects and drive improvement and efficiency

skills and experience required

• No experience required
• Good knowledge of financial products: FX, Money Market
• Independent, Meticulous and able to multi-task
• Excellent communications skills to manage relationships with stakeholders

To apply online please use the 'apply' function

Krystal Kwah (EA: 94C3609/ R22104933)

Position: Aviation Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

We have a vacancy to be a part of a prestigious healthcare project in Singapore. As a Resident Technical Officer (RTO), you will assist the Resident Engineer (RE) in supervising the construction of civil and structural works. You will ensure that all activities comply with project specifications and Building Control regulations, supporting the efficient execution of construction tasks.

This is for an initial 12 months contract but can be renewable subject to project needs.

The Opportunity

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

• Assist the RE in providing supervision for construction works, ensuring compliance with project specifications and regulations.
• Quality control of all civil, structural and architectural works.
• Monitor progress of the works on site and any off-site manufacturing facilities as well as report delays immediately.
• Support in maintaining records of works, materials, equipment, and contractor schedules, ensuring site safety and compliance.
• Help manage the site office, ensuring cleanliness, proper filing systems, seating arrangements, office security, and maintenance of office equipment.
• Provide standing supervision as and when required by contractors and provide full support to the RE in communicating instructions and ensuring that works are carried out accordingly.
• Check drawings, documents and report discrepancies.

Is this role right for you?

• Minimum 10 years relevant experience
• Registered and Practising RTO’s certificate for the past 5 years
• Relevant experience in supervising substructure construction, bored piling works, precast construction and buildings with at least eight storeys
• Good working knowledge of concrete precast works and compliance to local building regulations
• Strong ability to interpret drawings and contract documents on works to be carried out
• Good analytical ability with strong verbal and written communication skills
• Good team player with other site staff
• Past work experience in healthcare, residential or institutional projects.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Arup provide an environment where you will make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Interested candidates are invited to apply by 18 November 2024.

Reporting Lines:

This position reports directly to the College Director. The incumbent’s primary role is to prepare and ensure accurate and timely reporting of financial statements to meet the requirements of various stakeholders.

Duties and Responsibilities

• Handling full sets of accounts (AR/AP/GL);
• Filing and submission of taxes and payments, including GST;
• Perform and review month-end closing of accounts;
• Any other account, finance, and administrative duties as assigned.

Requirements

• Candidate with a Diploma or Degree in Accounting / Business / Management would be preferred;
• Prior working experience is not required, but would be an advantage;
• Proficient in Microsoft Office applications and MYOB;
• Knowledge in GST compliance and CPF regulations is an advantage;
• Detailed-oriented, independent, meticulous and able to multi-task in a fast-paced environment;
• Team player with strong written communication skills.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for a Transaction Monitoring Officer under our Operations Department to grow our business.

Responsibilities

• Review and update KYC profiles for existing customers in adherence to the review.
• Conduct transaction reviews to identify any abnormalities that require further investigations.
• Conduct outreach to Relationship Managers to obtain relevant information to address transaction monitoring alerts.
• Evaluate the completeness of Relationship Managers/Customers response and clarify where required.
• Resolve alerts promptly, ensuring that significant issues are thoroughly investigated and escalated as needed.
• Undertake AML related investigations and prepare Escalation Memos.
• Perform screening of existing customers.
• Responsible for various type of project management in the transaction monitoring space and managing cross-functional relationships with all teams.
• Determines new work procedures, analyses complex and variable issues with significant departmental impact.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationships with stakeholders and within team to facilitate and open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt, and professional manner.
• You may be required to carry out such additional duties as the Company may reasonably require.
• You will report to the Head of Transaction Monitoring Unit, or such other person as the Company may designate from time to time.

Requirements

• Bachelor’s Degree or equivalent experience.
• At least 3 years of relevant experience.
• Good knowledge of AML regulatory requirements.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently with good written and verbal communication skills.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.

The New Product Introduction (NPI) process engineer will provide Dermcut Medical Pte Ltd with technical support and operating knowledge for our medical device operation. This role will conduct critical engineering functions such as product validation, troubleshooting, identifying and implementing process improvements.

The engineer will work closely with project manager and is in charge of taking the prototype from pilot scale into full scale manufacturing in support of commercial efforts. This position will focus on developing various processes and implementing those to support mass production.

Primary Responsibilities

• Establish processes based on product specifications.
• Develop control plans, gage repeatability & reproducibility, test method verification & validation, and pFMEA.
• Identify areas of process improvement to reduce and minimize process related nonconformance incidents and to maximize efficiency of the process.
• Co-ordinate the generation of dossier including but not limited to design files, technical files and project files to include design outputs, shelf-life studies, biocompatibility, sterilisation, risk analysis, validation master plans, IQ's, OQ's, PQ's and test regimes.
• Responsible for screening and optimization of process parameters to achieve robust and stable processes and maximize yields, efficiencies and process capabilities.
• Perform other related duties and responsibilities as assigned.

Education / Experience Requirements

• Bachelor’s degree in process engineering or similar qualification.
• A minimum of 2 years’ experience in the medical device industry.
• A strong understanding of validation strategy (IQ/OQ/PQ), support protocols and reports.
• Experience in root cause analysis of technical discrepancies/abnormalities.
• Familiar with FDA documentation requirements, ISO 13485 quality management system, lean manufacturing, and good manufacturing practice.
• Experience with SolidWorks and Microsoft Project preferred.

About APACMed

Founded in 2014, the Asia Pacific Medical Technology Association (APACMed) is the first and only regional MedTech association in APAC, representing medical technology manufacturers (multinational corporations as well as small and medium enterprises), and local industry associations across the region. We are fully committed to facilitating patient access to safe and high-quality medical devices, in-vitro diagnostics, and digital health products by fostering innovative partnerships with government agencies, international organizations, healthcare providers, investors, academia, and other key stakeholders in the ecosystem.

About the job

Are you a recent graduate in biomedical, pharmaceutical, or biotech sciences with a strong passion for Regulatory Affairs? Do you have a keen eye for detail and great organizational skills? Join our Regulatory Affairs team at APACMed, where you'll be part of a dynamic team shaping regulatory policies and advocacy across APAC.

Who we’re looking for - We are seeking a full-time Regulatory Affairs Associate (preferably an entry-level candidate) who is highly organized, detail-oriented, and able to manage multiple projects with precision. This role provides an excellent opportunity to grow professionally within the MedTech ecosystem.

Key Responsibilities -

• Regulatory Intelligence: monitor regulatory developments across APAC, analyze findings, and compile insights for the secretariat and members.
• Administrative & Committee Management: support the Regulatory Affairs (RA) Committee and related working groups by managing meeting logistics, taking minutes, tracking action items, and coordinating follow-up communications.
• Project Management & Operational Support: provide project management for Regulatory Affairs initiatives, ensuring deadlines are met and documentation is meticulously maintained. This includes setting clear objectives, tracking progress, and proactively managing tasks to support successful project outcomes.
• Event Coordination: organize and support internal and external RA events, such as contacting regulators, coordinating briefing calls, managing agenda and logistics, and handling post-event communications (e.g., LinkedIn posts, and event summaries).
• Research & Content Development: conduct desktop research and contribute to written materials such as reports, articles, and communications to support APACMed’s regulatory affairs initiatives.
• Other Duties: Any additional tasks assigned to support the regulatory affairs team.

What we’re looking for -

• Educational Background: bachelor’s degree in Biomedical Sciences, Biotech, Pharma, or a related field. Fresh graduates are welcome.
• Project Management Skills: highly organized with a proven ability to manage multiple projects. Meticulous attention to detail is essential.
• Tech Savvy: proficient in Microsoft Office (Excel, Word, PowerPoint, SharePoint).
• Independent & Team-Oriented: able to work independently while also collaborating effectively within a team environment.
• Excellent Communication Skills: strong written and spoken English, with experience in writing and creating professional documentation.
• Proactive & Organized: demonstrated efficiency, independence, and attention to detail in previous roles or academic projects.
• Relevant Experience: prior experience in regulatory affairs or advocacy-related extracurricular activities is a plus.

If you’re ready to bring your organizational skills and enthusiasm for Regulatory Affairs to APACMed, apply today to be part of a transformative team making an impact in the MedTech industry across APAC!

Job Requirements

• Possession of PLRD license.
• Successfully completed the following WSQ modules:
• o Guard and Patrol: Provide Guard and Patrol Services.
• o Incident Response: Handle Security Incidents and Services.
• o Threat Observation: Recognise Terrorist Threats.
• 1 year of relevant experience in the security field.
• Able to read and write simple English.
• Weekdays & weekends (4.30pm - 10.30pm only)
• Weekdays rate - $10/hr, weekends rate - $14/hr

Job Responsibilites

• Handle administrative duties
• Handling phone calls and answering to enquiries
• Handle programmes application and bookings
• Recording incoming cheques and cashiering duties
• Assist in tender briefing, collection, recording of document and deposit

Job Requirements

• CGE ‘N’ Level
• 1 year of relevant experience
• Customer Service oriented
• Able to work shift duties, weekends and public holidays

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Sales Executive [Freight forwarding Industry]

Working hours: Monday to Friday 9am to 6.30pm
Office Location: Changi
Salary Range: $3,000 - $4,000

Job Responsibilities:

• New business/ clients’ development
• Ability to market & promote the company’s services
• Prepare quotations & sales proposals
• Swift follow-up & negotiations with clients
• Maintain good business relationships with new clients

Job Requirements:

• Proficient in Microsoft Office (MS Word / Excel / PowerPoint)
• Working 3 years’ experience in freight forwarding/logistics industry preferred
• Possess own vehicle is a plus

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position:Security Officers

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift
• Location: islandwide
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Administrative Assistant

Salary: $ 2,200 - $ 2,600
Working Location: Orchard
Working Hours: Monday - Friday (8.30am - 5.30pm)

Job Description:

A) General reception duties

• Attend to walk-ins, handling mails and courier (incoming and outgoing).
• Attend to incoming guests and to serve drinks to them.
• Answer incoming calls.

B ) General administrative duties

• General upkeep of the office.
• Requisition of office equipment and supplies.Manage and order office stationaries & pantry supplies.
  Liaise with suppliers on printing of name cards and letterheads, office equipment, office broadband, etc.
  
• Data-entry, general filing, scanning & photocopying.
• Run errands - banks, etc.
• Perform ad-hoc duties as and when required.

Requirements:

• Candidates must possess minimum GCE ‘N’ Levels Certificate.
• Relevant working experience an advantage.
• Proficient in Microsoft Office applications.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

· To ensure safety measures are in place

· To be responsible for the management and implementation of WSH policy and coordinate compliance with WSH

Requirements:

· MOM registered WSH Officer

· Minimum 2-3 years relevant working experience in cleaning industry

· Good knowledge of Government Regulations relating to Occupational Safety Health and Environment

• Provide operational support to staff for customer due diligence processing.
• Undertake AML screening using in-house systems.
• Follow-up to close-out screening alerts.
• Assist with other tasks for the onboarding screening desk.
• Conducting of compliance trainings
• Understand compliance requirements for company

Duration: 3 months contract (Extendable)

Location: Balestier (Kim Keat Road)

Salary: Between $13.60 - 18.50 per hour (~$2200 - 2800 monthly)

Responsibilities

• Process registration applications for nurses and midwives and related registration-applications (eg. Transfers, certificates reprint etc)
• Support commencement process for nurses/midwives to start practice at hiring institutions
• Closure of registration applications after the completion of Competency Assessments for registration/ enrolment
• Other admin support as assigned

Requirements

• Proficient in MS Office
• Preferably with experience in admin/processing work
• Meticulous with attention to detail

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Accounting Executive

(1 year contract roles - subject to renewal for another year depending on business needs)

• Working Days: Monday – Friday
• Working Hours: 9 am to 5.45 pm
• Location: Raffles
• Salary: $3,500 - $4,500 (Depending on experience)

General:

• Expected to be able to ensure accuracy and integrity of financial analysis data within the deadline.
• Expected to maintain the general ledger in accounting activities

Specific:

• Assist in month/year-end closing
• Assist in quarterly consolidation package
• Daily system operation in general ledger
• Balance Sheet account reconciliation
• Assist and liaise with auditor for annual and quarterly audit
• Daily system operation in account payable maintenance
• Supplier and customer master data maintenance
• Assist in cashflow maintenance and projection report
• Assist in corporate income tax data preparation
• Assist in GST report data
• Assist in annual inventory stock take
• Ad-hoc support for all accounting and finance duties

Requirement:

• Minimum 3 years in Financial Accounting field
• Preferable with SAP knowledge
• Diploma in relevant discipline

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overview:

The Risk & Permanent Control Department (RPC) in Singapore is under the supervision of Local Chief Risk Officer (LCRO). LCRO reports functionally to Regional Chief Risk Officer and locally to Senior Country Officer Singapore.

LCRO acts as the RPC representative in front of local management and other departments as well as local external entities (regulators, auditors, etc). LCRO has managerial responsibility on all RPC activities.

The functions based in Singapore are:

• Sector Corporate Structure (SCS): in charge of analysis and assessment of counterparty risks in Corporate and Structured financing in different sectors and of credit decision process
• Credit Monitoring & Reporting (CMR): in charge of administration and monitoring of counterparty risks inherent in the business activities, and of internal and external reporting based on the data generated from our internal systems / tools
• Market Activity Monitoring (MAM): in charge of monitoring, control and reporting of performance and risks of global market activities
• Operational Risk Management (ORM): in charge of permanent control at level 2.2 and reporting of operational risk related events and incidents

Summary of the position:

• Under-study and assisting the Sectors Corporates Structured (SCS) team where applicable, with particular focus on corporate files belonging to the CIB business line in Singapore, Malaysia, Indonesia and Thailand as well as corporate files under SFI Coverage.

Main Responsibilities:

• Undertake preparation / updating of financials
• Assist the analysts team to prepare the annual reviews of corporate groups, monitoring of the economic evolution of clients and global limits on groups (checks & prepares limits etc).
• Interact with Front Office, Regional & HO RPC SCS
• Minutes-taking at Credit Committee.
• Checks the correct data input for sign-off of credit files.
• Update the weekly monitor for annual reviews calendar & ratings.
• Perform independent re-computation of financial covenants.
• Ad hoc projects as determined by the Head (industry analysis, attendances at analysts’ briefing, general admin functions of the credit unit, etc).
• Any other functions / projects as requested by the Head.

Skills and Requirements:

• Bachelor’s Degree in Banking and Finance, Business Administration or relevant qualifications.
• Strong organization skills with high attention to detail.
• Fresh Graduates are welcome to apply.

ROLES & RESPONSIBILITIES

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

REQUIREMENT /QUALIFICATION

• Registered WSH Officer with MOM
• Minimum 3 years relevant working experience in main contractor construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in private housing/condomium will be advantageous.

Please include the projects you have worked on in your resume.

Candidates are expected to:-

• Assume the role of the Head of the deck department and Master’s deputy;
• Ensure cargo operations and related safety measures are implemented;
• Liaise with shore authorities and ensure awareness of Safety Management System;
• Ensure deck crew follow safe working practices as defined in company procedures;
• Identify potential ship hazards associated with deck operations and advise the Master accordingly;
• Instruct Cadets/Junior Officers/Ratings on relevant QHSSE and shipboard procedures;
• Perform stability and related calculations for cargo and ballasting;
• Notify the Master immediately of any defects onboard ship which may affect safety and structural integrity of ship which may put the marine environment at risk;
• Assign Deck Officers/Ratings specific roles and responsibilities with respect to the deck department as defined in the Safety Management System; and
• Investigate non-conformances and apply corrective action(s) in consultation with the Master.

The ideal candidate must:-

• Possess a Certificate of Competency (Deck) Class 2; and
• Possess at least 3 years of experience as a Chief Mate onboard a container vessel.

Job Description

• Prepare and analyze financial statements (income statement, balance sheet, cash flow statement, etc.).
• Generate monthly, quarterly, and annual reports for management and stakeholders.
• Assist in the development of annual budgets and monitor budget variances and prepare variance analysis reports.
• Manage the accounts payable process, ensuring timely and accurate payment of invoices.
• Oversee accounts receivable, including invoicing, collections, and cash application.
• Maintain the general ledger, ensuring all transactions are recorded accurately.
• Ensure compliance with local, state, and federal regulations.
• Prepare for internal and external audits by gathering necessary documentation and information.
• Conduct financial analysis to support decision-making (e.g., cost-benefit analysis, profitability analysis).
• Monitor cash flow and manage working capital.
• Collect and maintain accurate data on taxable sales, purchases, and expenses for GST reporting and submissions purposes.
• Work closely with other departments (e.g., operations, sales, HR) to provide financial insights.
• Stay updated on financial regulations, accounting standards, and industry trends.

Requirements

• A degree in accounting, finance, or a related field.
• Strong communication and interpersonal skills.
• Familiarity with relevant accounting standards, tax regulations, and financial reporting requirements.
• The ability to multi-task, work under pressure, and meet deadlines.

Job Description

• Handle inbound and outbound calls, emails, and text messages.
• Answer calls promptly and professionally, addressing appointment bookings in related to the Health Screening Programme.
• Make outbound calls to customers for various purposes such as follow-ups and service updates.
• Responsible to follow up on queries that may require some assistance from health screening doctors or other staff.
• Complaint resolution: Handle customer complaints and feedback professionally, empathetically, and efficiently within the required service level agreement. Identify the root cause of the issue and provide appropriate solutions or escalate the matter to a supervisor or relevant department for resolution.
• Team Collaboration: Collaborate with team members, supervisors, and other departments to resolve customer issues and share best practices. Participate in team meetings, training sessions, and continuous learning opportunities.

Job Requirement

• Diploma or equivalent qualifications in any fields of study.
• At least 1 to 2 years of relevant working experience in healthcare, hospitality or customer service industry will be advantageous.
• Good interpersonal skills and self-driven.
• Able to work well in a team and work independently.
• Computer literate.
• Able to converse in Mandarin will have added advantage (to liaise with Mandarin speaking associates).
• Able to commit 5.5 days’ work week.

• Location: Penjuru
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
• Other Duties as assigned

Job Requirements:

• 2 - 3 years’ experience in Logistic Operations
• Proficient in Microsoft Office

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580