• Monitor and analyze trade performance, space allocation, and market trends; implement strategies and pricing to align with company objectives.
• Source and provide reliable market intelligence, manage pricing schedules, and resolve operational issues with vendors.
• Participate in trade meetings, provide competitor analysis, and assist in budgeting, revenue estimation, and performance reporting.
• Handle contingencies, optimize schedules, and drive volume and revenue performance, ensuring alignment with regional and head office pricing policies.

Requirements:

• Diploma in Maritime or equivalent
• At least 3 years of experience in Liner/Container Shipping.
• Good knowledge in Shipping Logistics and Transportation process.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

At Citi, we get to connect millions of people across hundreds of cities and countries everyday. And we've been doing it for more than 200 years. We do this through our unparalleled global network.We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Analyst - Hybrid (InternalJob Title: Client Onboard Analyst – C09) based in Singapore. Being part of our team means that we’ll provide you with the esources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

In this role, you’re expected to:

• Responsible for administrative support functions such as performing various daily and monthly reports, coordinating with vendors for external mails as well as performing client data updates.
• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Ensures a strong and robust processing environment with effective controls.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Can exercise independence of judgement and autonomy.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 1 year of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

About the role

We are looking for a Customer Service Officer (Metals) to deliver customer service excellence through strong communication and stakeholder engagement skills at all times in relation to the sales of Aluminium in the Australia, New Zealand domestic markets and/or Asia Pacific regions.

This role is a great opportunity to ensure clear communication channels and engagement with all internal and external bodies, including customers, port agents, logistics companies and other internal departments such as commercial service, logistics and finance to coordinate deliveries and ensure contractual obligations are met while adhering to internal control and compliance at all times.

Reporting to the Team Lead, Customer Service, you will

· Understand the customer’s needs and respond to all customer enquiries/ requests in a timely fashion.

· Assist with implementing customer solutions that create value for the company and for our customers and that complement the company's operations or future development opportunities.

· Develop and maintain effective business relationships internal and external stakeholder including but not limited to Sales, Metal Management, Portfolio, Logistics, and Commercial Services as required.

· Full understanding of incoterms, supply chain workflow and payment terms.

· Ensure flawless deliveries for all Aluminium transactions by maintaining clear and auditable electronic records for all contracts.

· Manage the order to cash execution of each contract independently.

· Manage the shipping/ trucking and forecasting, supply, and demand processes to meet customer’s requirements and internal stakeholders within production, inventory, and logistics team.

· Coordinate and manage customer’s monthly orders and pricing declarations through the creation and maintaining of sales orders.

· Be able to multitask customer requirements, co-ordination of shipments/ deliveries, pricing, resolving queries and reporting.

· Identify areas of risk and ensure these are escalated promptly and addressed/ mitigated.

· Support and facilitate business improvement projects with the key objective of ensuring the capability to scale business as usual activities (BAU) efficiently and launch new initiatives with agility.

· Engage with internal stakeholders based in Singapore eg Digital, Logistics, Metal Management, Commercial Services in delivery of sales execution and business improvement projects.

· Provide support and back-up for Sales execution in export and/or domestic regions as required by the Business.

About you

To be successfully considered for this role, you will have:

· Bachelor’s Degree qualification.

· Excellent communication both written and spoken English, additional language advantageous.

· Commitment to always delivering exceptional customer service.

· Manage customer expectations through negotiations and resolving issues.

· Attention to detail.

· Ability to operate effectively, accurately, and independently under pressure in a multi-tasking environment.

· Good Proficient use of Excel and Power BI.

· Strong communication skills and the ability to work collaboratively across internal teams and externally.

· Exposure to SAP or other similar ERP systems will also be beneficial.

· Strong time management and analytical skills and ability to work in a highly dynamic/complex business environment, managing deliverables and stakeholders whilst maintaining autonomy and self-motivation.

· Strong problem-solving skills.

1-month completion bonus

Location: Raffles Place

Insurance MNC

• Perform customer due diligence activities including clearing of screening matches and carrying out enhanced due diligence on high risk customers in accordance to the target turnaround time.
• Perform peer quality check/review on activities carried out by other analysts as and when required by the supervisors.
• Ensure proper documentation of work performed and retention of such documentation.
• Liaise with various business and functional units for information gathering to ensure customer due diligence activities are completed properly and accurately.
• Escalate positive matches of high risk customers and other key AML/CFT issues to the supervisors.
• Familiarize one-self to all the relevant internal policies, process and procedures in order to carry out the job function properly.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Diploma/Degree in Financial/Business/Accounting studies.
• 1 – 2 years of relevant working experience.
• Insurance industry
• AML/CFT rules and regulations
• Relevant internal policies and procedures
• Computer literate - Microsoft Office and BAE/Detica/Norkom AML System
• Good analytical skills
• Strong sense of ownership and responsibility
• Able to write report with basis of judgment
• Able to relate facts and information from various sources

Key Competencies:

• Legislation and Compliance (AML/CFT)
• Risk Analysis and Management (AML/CFT)
• Process, Procedures and Policies
• Report Writing and Reasoning
• Policy management and AML/CFT Systems
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Work closely with development and product teams to understand requirements and functional specifications, ensuring comprehensive test coverage.
• Review and analyze requirements and specifications to identify potential issues and testing needs.
• Develop detailed test plans and create, execute, and maintain both manual and automated test cases.

Requirements:

• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of Software Quality Assurance (QA) experience in both automated and manual testing.
• Familiar with Agile/Scrum development processes.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities

At least 2 years of working experienceas a massage therapist in the foot and body spa industry.

Have passionate and self-motivated behaviour, presentable with positive attitude.

A team player with good communication and interpersonal skill.

Provide excellent customer service, oversea daily operation and maintaining a high standard of hygiene enviroment.

Highlights:

Working Days: 5 Days, Monday to Friday

Working Hours: 8.30am – 5.30pm

Location: Woodlands

Salary: $1.8k - $2.6k

Job Description

• Attend to telephone, email enquiries & complaints
• Arrange cargo shipments
• Prepare shipping documents eg. Packing list, Order, Commercial Invoices, Shipping Labels etc
• Assist in bill of lading (BL) if needed
• Ensure compliance with regulations, arrange cargo pickup/delivery, and maintain records
• Co-ordinate with internal and external parties & monitor shipment
• Process permit documentation if required
• Support in all aspect of sales and operational activities
• General admin duties and other ad-hoc duties as assigned by the supervisor.

Job Requirements:

• Candidate must possess at least Nitec/Higher Nitec, Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 1 year(s) of relevant experience, preferably in Shipping/Logistic industry. Training is provided.
• Proficient in MS Office applications - Mircosoft Excel
• Preferably specializing in Logistics/Supply Chain or equivalent.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Monitor and analyze trade performance, space allocation, and market trends; implement strategies and pricing to align with company objectives.
• Source and provide reliable market intelligence, manage pricing schedules, and resolve operational issues with vendors.
• Participate in trade meetings, provide competitor analysis, and assist in budgeting, revenue estimation, and performance reporting.
• Handle contingencies, optimize schedules, and drive volume and revenue performance, ensuring alignment with regional and head office pricing policies.

Requirements:

• Diploma in Maritime or equivalent
• At least 3 years of experience in Liner/Container Shipping.
• Good knowledge in Shipping Logistics and Transportation process.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is actively searching for a Finance Officer, 3 months contract to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• To approve for non-PO invoices (all votes) from external vendors (including recruitment agencies for PTRAs)
• To approve for non-PO claims from PTSAs/Transcribers
• To approve for GCS claims
• To approve TCS claims
• To approve for invoice billings to canteen stallholders/vending machines vendors (to be done once a month)
• To verify student claims
• To prepare in-service billing
• GIRO processing
• To check GIRO batches
• To verify CONCUR claims

The ideal candidate will need to have the following qualities and experience:

• Polytechnic Diploma in Accountancy or its equivalent.
• 2 or 3 years of working experience in accounting.
• Organized and meticulous in handling numbers and data.
• A team player with a positive working attitude and is willing to learn and adapt.
• Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.
• Experience in SAP would be an added advantage.
• Able to adhere to timelines.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Duties & Responsibilities:

• Contribute to Sub-WSH Committees and provide support for key committees' activities, such as inspection, audit, promotion, training, circulation, etc.

• Contribute to Security Management, including operations, facility compliance, and system compliance.

• Assist in ensuring compliance with ISO45001 and bizSAFE requirements.

• Attend site coordination, meetings, patrols, and other related activities as required.

Added advantage

• Environmental knowledge in building energy conservation, waste management, monitoring, and promotion.

• Experience in building fire protection system, fire and emergency program.

• Experience in Business Continuity Management (BCM).

Requirements:

• Diploma/Bachelor's Degree in Engineering and SSHE related with min 3 years of relevant experience.
• Team player, good interpersonal and communication skills, able to work independently
• Good knowledge in Workplace Safety & Health Act, ISO45001, ISO14000, Security Management Systems
• Candidates with Fire Safety Manager certificate would have an added advantage.
• Candidates must be comfortable with high travel frequency to other job sites, including Jurong Island.

5 days, 9am- 5.30pm

Salary: $3000 -$4000

Address: UE Square, (Fort Canning)

Overview

Our client is currently on the lookout for an experienced Admin & Finance Executive to provide financial administrative support to theircompanies. You will be working closely with and reporting directly to the Regional Financial Controller.

Main Responsibilities

Finance

• Full sets of accounting (AP/ AR/ GL)
• Responsible for daily bookkeeping, accounts receivables & payables functions and other related duties assigned.
• Performing administrative and clerical tasks, such as data entry, preparing payment vouchers, generating reports and statements, filing paperwork, and liaising with clients on payment matters.
• Maintain general journal entries
• Liaise with external accountants, auditors, tax agents, corporate secretary, bankers etc.
• Perform any other accounting/finance duties and responsibilities as and when necessary.

Administration (Ad-hoc)

• Ensure and maintain proper documentation of all finance, accounting and administration activities.
• Acting as the first point of contact when dealing with staff, suppliers and clients in terms of correspondence.
• Written communication including but not limited to drafting of documents or letters as and when necessary.
• Maintaining re-order level of office supplies, pantry, stationery, purchase of products and equipment, office maintenance etc.
• To provide administrative support to Management and ensure smooth operations of the Company.

Requirements

• At least 5 years of accounting working experience
• Familiarity in EXACT & Cargowise One, Microsoft Outlook, TEAMS, Excel or related ERP.
• Polytechnic diploma or bachelor’s degree in accounting, finance, Business Administration, Accounting or related field.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Support with the preparation, monitoring, and administration of purchase orders, ensuring the accuracy and prompt delivery.
• Manage inventory levels, track inventory usage, and assist in restocking supplies as needed to prevent shortages.
• Keep accurate records of purchases, supplier information, and contract details.

Requirements:

• Diploma and above
• At least 1 year of experience in Manufacturing Sector.
• Proficient in Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

A*STAR Infectious Diseases Labs (A*STAR ID Labs) is seeking a Laboratory Officer (Lab Operations) to join us in our mission to be a leading Centre of Infectious Diseases research. A*STAR ID Labs aims to develop a cohesive A*STAR response to drive and deliver translational infectious diseases research to better health and economic outcomes.

The Laboratory Officer will engage in day-to-day operations of the laboratory, coordinating with various labs, vendors, and service providers to ensure efficient and effective workflow in ID Labs. This role will involve but is not limited to the following:

Job Description:

• Manage glassware inventory, including sorting for cleaning, washing, sterilizing, and re-distribution.
• Manage shared laboratory supplies, chemical and equipment inventory.
• Coordinate the maintenance, calibration, repair of faulty and recertification of laboratory equipment.
• Manage equipment maintenance, certification, and training log.
• Coordinate with vendors and service providers to ensure timely delivery of lab supplies and maintenance equipment.
• Manage biohazard, chemical waste, and laundry schedule.
• Implement and maintain standard operating procedures (SOPs) and safety protocols.
• Preparation of annual shutdown of the institute
• Carry loads such as laundry and glassware
• Ad-hoc duties to facilitate smooth and efficient operation of the institute.

Job Requirements:

• 1 to 2 years of relevant experience
• Minimum Diploma educational qualification
• Minimum of 2 years experience working in a laboratory setting is an advantage
• Experience in preparing SOPs and basic equipment maintenance is an advantage
• Proficiency in written and oral communication skills
• Proficiency in Microsoft Office and documentation
• Positive attitude with excellent interpersonal and communication skills

Contract: 12 months

Location: Havelock

Responsibilities

• Handle and escalate enquiries from member of public.
• Issue reply to general enquiries as required.

Requirements

• Possess 1 - 2 years of relevant experience
• Proficient in writing skills, email handling and experience in customer service.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/8307

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

A*STAR Infectious Diseases Labs (A*STAR ID Labs) is seeking a Laboratory Officer (Lab Operations) to join us in our mission to be a leading Centre of Infectious Diseases research. A*STAR ID Labs aims to develop a cohesive A*STAR response to drive and deliver translational infectious diseases research to better health and economic outcomes.

The Laboratory Officer will engage in day-to-day operations of the laboratory, coordinating with various labs, vendors, and service providers to ensure efficient and effective workflow in ID Labs. This role will involve but is not limited to the following:

Job Description:

• Manage glassware inventory, including sorting for cleaning, washing, sterilizing, and re-distribution.
• Manage shared laboratory supplies, chemical and equipment inventory.
• Coordinate the maintenance, calibration, repair of faulty and recertification of laboratory equipment.
• Manage equipment maintenance, certification, and training log.
• Coordinate with vendors and service providers to ensure timely delivery of lab supplies and maintenance equipment.
• Manage biohazard, chemical waste, and laundry schedule.
• Implement and maintain standard operating procedures (SOPs) and safety protocols.
• Preparation of annual shutdown of the institute
• Carry loads such as laundry and glassware
• Ad-hoc duties to facilitate smooth and efficient operation of the institute.

Job Requirements:

• 1 to 2 years of relevant experience
• Minimum Diploma educational qualification
• Minimum of 2 years experience working in a laboratory setting is an advantage
• Experience in preparing SOPs and basic equipment maintenance is an advantage
• Proficiency in written and communication skills
• Proficiency in Microsoft Office and documentation
• Positive attitude with excellent interpersonal and communication skills

• Position: Customer Care Officer (Counter)
• Salary: $ 2200 - $ 2800
• Location: Genting Road(Potong Pasir)
• Working Day & Time: 5 Days work week; 8.45am - 5.30pm
  * Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

Counter (Primary Responsibility)

• Attend to walk-in customers, be it

A) General Enquiries
B ) Repairs (First-Level Check)
C) Products(s) Viewing & Introduction
D) Showroom Sales
E) Shell Escape Redemption

• Receiving inbound and making outbound calls
• Showroom maintenance (house-cleaning etc.)
• Administrative works (paper works etc.) related to counter and showroom
• Follow-up on customers’ & dealers’ repair sets
• Assist Call Centre when called upon
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Call Centre (Secondary Responsibility)

• Receiving inbound and making outbound calls.
• Administrative works (paper works etc.)
• Assist to handle enquires from our Business WhatsApp
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled

Job Requirement:

• Preferably two years of working experience in similar field

Responsibilities

• Coordinating, responding to, and facilitating appeals, feedback, inquiries, and requests from customers promptly and accurately.
• End to end case management by collaborating with other departmental units to ensure efficient, timely resolution and closure of public inquiries.
• Meeting service level requirements for customer interactions and adhering to the writing guidelines and standards.

Requirements

• Good writing skills. Proficient in English language (written and spoken).
• Possess customer service experience
• Proficient in basic digital literacy skills in using MS Words, MS Excel, PDF, Zoom etc.

Additional Information

• Contract period: 1 year
• Location: Geylang Bahru
• Working hours: Mon - Thu (830am - 6pm) & Fri (830am - 530pm)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7745

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Working Days & Hours: Mon - Fri: 8.45am to 5.30pm / Sat: 9am to 1pm
Work Location: Islandwide base on order [ Company Van provided ]
Salary: $1,800 - $2,400 + Commission / Incentive ($800 - $1,000)

Responsibilities:

• Perform installation of ceiling / ventilation / wall fans
• Perform repairs and maintenance
• Assemble of general fans when requested on-site
• Perform troubleshooting and repairs of faulty parts
• Any other adhoc duties when required

Requirement:

• Possess with class 3 driving license
• At least 1 year of relevant experience
• Possess with any technical certificate is preferred

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Duration: 4 months
Location: Novena
Working Hours: Monday - Thursday 8 am to 6 pm; Friday 8 am to 5 pm

Our client is a major construction company that specializes in civil, marine works and land reclamation.

Roles and Responsibilities:

• Handle Public Relations matters, like feedback and complaint
• Liaise with the project team on any work-related matters, for issuing of circulars/notifications to Stakeholders
• Arrange with affected Stakeholders / Managing Agents for briefing/meeting, on the activities that is taking place within the vicinity of their premises
• Draft circulars/notifications for LTA’s Community Partnership Network (CPN) Manager, for approval before sending to affected Stakeholders
• Work closely with LTA (Client) project team, to handle and resolve any issues arising out of the works
• Answer phone inquiries from Public / Stakeholders, on any matters related to the Project
• Carry out duties as assigned by Superiors

Requirements:

• Able to converse and write well in English
• A positive working attitude is important
• Good communication skills

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Registration No. R23112260 (MayThinKyu)

• Position: Customer Care Officer / Executive (Marketing & Sales Support)
• Salary: Up to $2,800 (Officer) / $3,200 (Executive)
• Location: Genting Road - Geylang
• Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:-

• Handling of Customer Enquiries & Feedback via our Communication Touchpoints (Call, Email, WhatsApp, and etc)
• To respond to customer’s service enquiries. This will include scheduling of appointment with our technicians and updating the customer.
• To follow-up with sales enquiries. For new orders, to work with sales coordinator to generate the invoice & scheduling of delivery.
• To handle feedback and provide supplementary information like pricing, stock availability and etc
• Providing support to the sales team
• Assisting the sales team to arrange with customers on the servicing of products
• Handling of 1-to-1 exchange process
• To ensure that display sets are in proper working condition at point of sales
• To manage our service partners
• To ensure that leads provided are promptly attended to
• Provide product information and details to enquiries by our service partners
• Scheduling of installations for our customers with our service partners
• Handle feedback from customers with regards to our service partners

Requirement: -

• Minimum 1 year of relevant experience

Roles & Responsibilities

Responsibilities:

• Monitoring the performance of the sales team.
• Ensuring that the clinic is clean and well-maintained.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and organising training sessions.
• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Requirements:

• Proficient in all Microsoft Office applications.
• Bilingual.
• Strong in mandarin to liaise with Chinese clients.
• Strong ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Strong management and leadership skills.

• Work closely with development and product teams to understand requirements and functional specifications, ensuring comprehensive test coverage.
• Review and analyze requirements and specifications to identify potential issues and testing needs.
• Develop detailed test plans and create, execute, and maintain both manual and automated test cases.

Requirements:

• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of Software Quality Assurance (QA) experience in both automated and manual testing.
• Familiar with Agile/Scrum development processes.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

SEB is a leading northern European financial services group. Bring an entrepreneurial mindset, passion for learning, and a collaborative nature, and you will have the opportunity for a long and exciting career here. We are looking for a committed and motivated operations specialist to contribute to the Trading and Payment Services team.

At SEB, we have always believed that the future depends on turning great ideas into reality. Ever since we welcomed our first customer in 1856, we have been a catalyst for positive change by providing responsible advice and capital to people with ideas for the future. Grounded in our long history and strong heritage, we want to create long-term value for all our stakeholders by being curious about what the future holds.

We have a strong ambition to accelerate the pace towards a sustainable future for people, businesses, and society. Our skilled and dedicated employees stand by our customers in good times and bad and offer financial products and services that meet their ever-changing needs – both in our home markets in northern Europe and through our international network around the world.

Read more: https://sebgroup.com/

Senior Officer, Payments Services in Trading and Payments Services (“TPS”), Singapore

This position reports to the Team Lead of Trading and Payment Services, Singapore.

The Trading & Payments Services (TPS), Singapore, consist of two teams, (1) Trading Services and (2) Payment Services teams. The incumbent is part of the Payment Services team that provides comprehensive operations support in relation to cash management including electronic banking, remittance, clearing and inward/outward payments.

The incumbent will support different process areas with main responsibility within Payment’s processing and supporting client servicing.

TPS is responsible for the timely processing of transactions instructions, ensuring integrity and correctness in accordance with the bank’s standards and control procedures.

Main Responsibilities

• Client servicing – handling client’s enquiries and provide cash management solutions to clients.
• Ensure accurate and timely execution of clients’ domestic and international remittances
• Handling of charge / fee payment and collections
• Manage and reconcile nostro breaks
• Handling eGIRO and G3 processing
• Familiar with all procedures and controls in place for cash management products including electronic banking, remittance and clearing.
• Ensure and constantly increasing end to end competencies related to Payment Services team’s processes and responsibilities.
• Actively participate in initiatives within the Payment Services team’s area including user acceptance testing or industry-wide testing initiatives.

Requirements

• At least 3 - 5 years of equivalent experience.
• Strong communications and excellent communication skills to provide customer support and interactions with colleagues and stakeholders
• Comprehensive knowledge of cash management solutions including cross-border payments, clearing, G3, e-GIRO, electronic payments will be an added advantage.
• Ability to plan and organise work to achieve set objectives and meet timelines.
• Good understanding and familiarity of SWIFT message types used in payments processing
• Good computer knowledge of standard applications MS Word, Excel, Access
• Good working attitude and ability to multi-task.