You will be part of the Marketing and Communications team to support the realization of the Business Unit marketing for Thomson Medical and support communications and publicity initiatives as assigned.

Responsibilities:

• Employ the full spectrum of marketing activities (Digital & Traditional).
• Support the organisation with day to day copywriting, editing, design, social media planning/execution duties.
• Assist in public relations activities and projects (inclusive of but not limited to developing press releases and media materials, facilitating media interviews, pitch for media coverage).
• Support all corporate and BUs events, including ad-hoc projects where required.
• Support all other ad-hoc Group communications and marketing initiatives.
• Perform any other duties, which may be necessary from time to time.

Requirements:

• Pursuing a degree or equivalent, preferably in Communications or Marketing.
• Advanced communication and interpersonal skills.
• Independent, Self-motivated, results-driven and ability to multi-task.
• Display ability to propose, track and analyze engagement metrics to measure the success of community initiatives and identify areas for improvement.
• Display knowledge on industry trends and best practices in community engagement and apply them to the assigned duties and activities.
• Familiar with digital marketing tools and/or techniques and social media platforms.
• Proficiency in design tools such as Canva and in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or alternate software like GIMP, Inkscape, Scribus is a plus.

Duties and Responsibilities:

• Manage patient's needs and care within the clinic, manage other staff and directly report to the director.
• Treating clients through soft tissue manipulation while maintaining a safe and relaxing experience.
• Professional at perceiving client needs through spoken language, body language and other cues and modifying their treatments accordingly.
• Report to the owner or manager of the business.
• Provide 30-60 minute massages to clients by appointment.
• Guide clients through service offerings and determine which massages would benefit them most.
• Take a detailed client history and note any health conditions.
• Evaluate clients to determine painful or stressed areas of the body.
• Advise clients on stretching, strengthening or relaxation methods.
• Suggest future massage appointments and regime to clients.
• Listen to clients during appointments and adjust technique as they desire.

Requirements and Qualifications:

• Relevant education certification of massage therapists
• Experience working in a spa preferred
• Strong interpersonal communication skills
• Time management abilities
• Demonstrated sales and customer service skills

Reporting to the Student Services Manager, Student Services, this role will be part of a customer-fronting team within a private education institution.

Accountabilities:

• Student Services: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners.
• Provide inputs or suggestions to improve on systems and processes to improve the efficiency and effectiveness of Student Services department.
• Executes work processes to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements.

If deemed competent during assessment of interview and with relevant years of experience, candidates will be considered for Senior Student Services Officer / Executive with the additional roles below:

• will additionally support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
• will provide guidance to team members to perform their duties effectively and efficiently.
• will assist the Supervisor to analyse the team's student interactions through the monthly scorecard.
• assists in audits on Student Services department.

Job Requirements:

• A recognized Diploma / GCE "A" / "O" Levels.
• Minimum 3 years of working experience within a service environment, preferably in a diverse education setting.
• Understanding of call centre operations, with knowledge of customer service and enquiry-handling processes is a must.
• Bilingual with good command of spoken and written English.
• Knowledge of Microsoft Office software.

Personal Attributes

• Excellent interpersonal, written and communication skills.
• Good planning and organisational skills.
• Ability to engage effectively with people of diverse background.
• Ability to communicate effectively with students and parents.
• A team player who is able to work with academic staff and administrative support personnel.
• Able to work independently and as a member of multiple and varied teams.
• Able to work on flexi-hours and Saturdays when required.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Accounts & Sales Support Executive (Wound Care/SME)

Duo Medical Pte Ltd

Tagore Area

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Accounts & Sales Support Executive to support our expanding Sales team in Singapore! The ideal candidate has at least 1 year of working experience in similar role. We offer competitive remuneration package and good career progression opportunities.

In this role you will:

A. Sales Support:

· Reporting to Sales Manager.

· Being the centre point of contact for sales ordering placing, including orders from various countries.

· Efficiently process orders and coordinate deliveries.

· Be involved with the entire sales operations process, from issuing invoice, navigating customer to payment platform, issuing sales order, purchase orders to other trade-related documents.

· Responsible for shipment arrangement to ensure smooth & consistent goods delivery.

· Establish active communication and engagement with sales and logistic team to ensure that orders are processed promptly.

· Point of contact for Key account inquiries and being an inside sales for existing customers.

B. Accounts:

· Maintain accuracy of general ledger.

· Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation etc.

· Prepare monthly financial and management reports for management.

· Oversee AR and AP data and maintenance of sub-ledger;

· Handle data entry of transactions to accounting system.

· Support audit and tax queries.

Qualifications & Requirements

· Minimum GCE ‘O’ Level & ITE or Diploma with 1 years working experience will be an advantage.

· Basic accounting skills.

· Computer skill such as MS Office.

· Possess good interpersonal and communication skills.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We’re DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our high growth momentum continues, we're currently hiring for Junior Product Specialist to join our expanding Wound Care team in Singapore! The ideal candidate has at least 2 years of successful Medical Device or Medical Supply sales experience (Wound Care Solutions is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 3 years in Product Specialist (Sales) or equal experience in the Hospitals & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

Duties & Responsibilities:

1. Implement a comprehensive Site Safety Management System to manage risks and reduce accidents
2. Implementation of workplace safety, health and environment programs and initiatives
3. Enforcement of safety standards in accordance with the Workplace Safety and Health Act
4. Conducting training programs on workplace safety and health and inspections to ensure that all staff and/or subcontractors onsite abide by policies and standards
5. Ensure strict compliance of procedures in statutory workplace, safety, health & environment requirements at sites and required premises
6. Implementation of effective safety management system, preventive measures as well as risk assessment to minimize accidents at the assigned workplace/site
7. Preparation and/or submission of safety reports and necessary audits
8. Assist the company in safety related certifications and awareness such as safety audits, meetings, and executive of safety programmes
9. Work with the assistance of your safety team of WSH coordinators and supervisors at the project site
10. Keeping up-to-date with industry best practices and regulatory changes in safety guidelines
11. Any other ad hoc duties assigned from time to time

Requirements:

• Registered WSH Officer/Safety Officer with MOM for minimum of 10 years
• At least 10 years of relevant experience in WSH for building/construction industry
• Possess a minimum Diploma in Environment, Health and Safety Management or related field
• Excellent people management skills and good interpersonal skills

[Order Number: 526156]

Mon-Fri (9am to 5:30pm)

Responsibilities

HR

• End-to-end recruitment includes posting advertisements, coordinating with external agencies, scheduling, interviewing, preparing offer proposals, and employee onboarding.
• Offboarding for resigned and terminated employees and expatriates.
• Payroll – incentive and overtime calculation, social security, provident funds, reconciliation, tax filing.
• Compensation and benefits – insurance renewal and enrollment, claims submission and administration, leave management etc.
• Organize internal and external employee training courses and evaluations.
• HR reporting and administration – work passes matters, internal and external report submission, preparation of letters, maintaining employee records.
• Support employee performance review and annual salary review activities.
• Review and update employee handbook in accordance with local legislation.
• Organize staff activities.
• Support Indonesia branch on HR management.
• Other ad hoc duties as assigned.

General Affairs

• Act as point of contact for correspondence with government agencies.
• Office administrative duties – document filing, equipment maintenance, courier services, business travel arrangements, pantry and stationery.
• Responsible for office lease renewal and relocation.
• Liaise with IT team on setup, maintenance, and support.
• Coordinate ISO renewal and recertification as Management Representative.
• Other ad hoc duties as assigned.

Requirements

• Candidate must possess at least a Diploma in Business Management or any other related field
  Candidate must have at least 1 years of relevant HR experience with good knowledge of MOM regulations and Employment Act

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

Job Title

Customer Care Officer (Basic salary + Incentive + Comm)

Occupation

CUSTOMER CARE OFFICER

Job Description & Requirements

novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.

Customer Care Officer

Responsibilities:

• To deliver consistent customer experiences across multiple touch points
• Initiate ways to improve customers' experience
• Handle customers’ service repair requests, enquiries & feedback
• Handle sales enquiries (+ commission)
• Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time

Requirements:

• Min Diploma Level
• Min 1 year in customer service experience
• Possess excellent communication and interpersonal skills
• Good disposition with excellent service aptitude
• Good knowledge in MS Office applications
• Able to work independently or in a team environment
• Able to multi-task and work under minimum supervision

Working Location - North

Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)

We are committed to provide opportunity for career advancement and offer attractive salary that commensurate with work experience. Interested candidates, please send in your resume, cover letter, and portfolio via APPLY NOW button.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

ClearSK Medical Aesthetics Group, a leader in providing premier aesthetic services, is seeking a Marketing Project Coordinator to join our dynamic team. This role involves assisting the Marketing and Corporate Development Director in overseeing the progress and addressing the challenges of various marketing projects and programs.

Responsibilities:

• Coordinate and monitor the progress of marketing projects across our clinics in Singapore, Shanghai, Hangzhou, and Kuala Lumpur.
• Ensure project milestones are met by working closely with Persons in Charge (PICs).
• Utilize systematic approaches and tools to track project performance and KPIs.
• Analyze project data to identify trends, insights, and areas for improvement.

Qualifications and Requirements:

• Proficiency in project management tools and methodologies.
• Strong analytical skills and comfort with data-driven decision-making.
• Excellent communication and organizational skills.
• Background in marketing, business, or a related field is preferred.

Join our team and contribute to the growth and success of ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

ClearSK Medical Aesthetics Group is inviting a Corporate Development Analyst to support our strategic growth initiatives. This role is pivotal in analyzing and monitoring the progress of our corporate development projects and programs.

Responsibilities:

• Support the Marketing and Corporate Development Director in strategic project analysis and monitoring.
• Analyze daily reports and trackers from program PICs to assess performance against KPIs.
• Provide insights and recommendations based on quantitative analysis to guide corporate development strategies.
• Ensure alignment of project outcomes with the company’s growth objectives.

Qualifications and Requirements:

• Strong analytical and quantitative skills, with proficiency in data analysis tools.
• Ability to understand complex concepts and process flows.
• Background in business, finance, or a related analytical field.
• Excellent communication skills and a systematic approach to problem-solving.

Become a key player in driving the strategic direction of ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/hRJVt819mXFCyWXp8

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description & Requirements

• To study and familiarise with the whole development’s organisation, Site conditions, Conditions of Contract, Conditions of Sub-contract, M&E Specification/Drawings, Architectural, Interior, Structural and Specialist drawings, Coordination of M&E, Architectural, Interior, Structural and Specialist elements
• To carry out site supervision and inspection cords of all works done, including records of test inspections, status of workof the works including any off-site manufacturing as instructed by the consultant team so as to ensure that the installation works are constructed in compliance with the design intent, specification, working/approved drawings and quality of works required under the terms of the contract.
• To ensure timely submissions and check all drawings (including authority submission drawings and shop drawings)
• To monitor project progress of the works on site and at any off-site manufacturing facilities and report delays immediately.
• To provide standing supervision as and when directed by the consultant team.
• To maintain proper site records and updated daily res, safety, site diary, materials and equipment onsite, labour, dayworks, provisional quantities, etc.
• To check that the contractor executes preliminaries items.
• To check services routes and contractor’s setting out and report any deviations to the consultant team.
• To verify reports and monitor the progress of work on site, verify the contractors’ progress report and present the report to the DM (Development Manager) in such format that the progress payment claim by the contractor can be easily evaluated.
• To monitor all variations works as instructed or approved by consultant team.
• To attend site progress meetings/technical meetings/consultants’ meetings.
• To attend to contractor’s queries and co-ordinate works of main contractor and direct contractors.
• To inspect completed works and ensure works are carried out in accordance to statutory requirements
• To undertake any other duties related to the project including supervision of M&E works as and when instructed by the consultant team.
• To compile relevant equipment, material, inspection and test certificates submitted by the contractors and pass them to the DM as required for the project records and the clients’ hand-over package.
• To compile Punch List or Defect List with the contractors and ensure that the contractors carry out rectification work diligently to clear all defects during the Maintenance Period.
• To witness all the inspection, testing and commissioning sessions performed by the subcontractors to ensure compliance with designs and specifications.
• Project duration approx. 26 month

Job Requirements

• Possess at least a recognised Diploma/Nitec in Electrical and/or Mechanical Engineering/ Building
• Preferably Registered resident technical officer with IES / ACES
• Minimum 5 years of experience as RTO on local project, preferably with experience in HDB projects
• A good team player and experience in assisting the consultant team / Resident Engineer in supervision

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description:

• Provide first level customer support and services on how to use the e-commerce platform

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Maintain accuracy and effectiveness of customer care knowledge base and business process document

• Provide training to the new customers if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1 year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-paced environment

• Knowledge and experiences in e-Commerce would be advantageous

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Job

The Senior Officer will be part of SUSS's HR shared services team, offering HR administrative support to the university.

Key Responsibilities

Training administration

• Verify and approve employees’ training-related reimbursement claims using the SuccessFactors (Rhombus) system, including course fees, professional membership fees, FDS related expenses and etc.
• Address staff inquiries regarding training administration and reimbursement claims.
• Verify and process payment for training-related invoices, such as venue rentals, catering, and workshop fees, through the SAP system.
• Coordinate with external training providers to register employees for training.
• Manage training grant applications, including absentee payroll, through the Enterprise Portal for Jobs & Skills.
• Maintain accurate training details and records in SuccessFactors, including adding new courses/schedules and updating staff training hours.

HR Admin/Operations

• Manage offboarding processes for employees, including leave balance calculations, system operations, and related tasks.
• Handle HR administrative duties, including mail collection, stationery management, requisitioning HR supplies, and distribution of jackets/polos to staff.
• Provide backup support for team members in tasks such as contract renewals and adjunct payment processing.
• Undertake any ad-hoc tasks as assigned.

** The busiest period for this role occurs annually in December.

Job Requirements

• Diploma in Human Resource Management or related field, or equivalent experience.
• Minimum of 1 year of practical experience in HR operations/administration or a related role.
• Proficient in managing administrative tasks efficiently, especially in high-volume environments, with strong multitasking abilities.
• Proficiency in Microsoft Office applications.
• Detail-oriented with a meticulous approach to tasks.
• Demonstrated ability to collaborate effectively within a team and work independently with minimal supervision.

What Do We Offer

As a purpose-drive organisation, we empower employees at different life stages to chase their dreams.

We believe that learning is a lifelong endeavour that should be accessible to all. We are committed to empowering you to reach your full potential through providing diverse and flexible learning opportunities, as well as job mobility. Additionally, to support both your personal and professional growth, we offer a holistic package that includes:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

A rewarding and challenging career awaits you at SUSS.

Come join us and experience meaningful work in a supportive, collaborative environment. Our team is driven by strong values and a commitment to excellence that will inspire you to grow.

We welcome all interested applicants to apply directly through our Career Portal. We regret that only shortlisted candidates will be notified.

Looking for a Clinic assistant/Assistant Nurse/Staff Nurse for private ENT Clinic

Clinic is located at Novena area

Job responsibilities - register patients, take appointments, assist doctor in minor procedures, dispense medications

Will be joining a team of two other experienced staff

Good hours and good pay

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative
• Knowledge of Quality terms, tools, and methodologies
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English
• Strong communication and interpersonal skills

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.