Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Company description
Julian Grey represents a renowned engineering multinational client based in Singapore, globally recognized for pioneering technological and production advancements.

Benefits
Enjoy performance bonuses twice a year, complemented by attractive Annual Wage Supplement (AWS) incentives.
Experience the convenience of having your daily commute costs reimbursed, making your journey to the office hassle-free.
Revel in yearly cash benefits and enjoy up to 21 days of annual leave.

Responsibilities:
Organize technical support for equipment maintenance tasks.
Document and report maintenance activities accurately.
Communicate with equipment owners and departments on maintenance issues.
Enforce adherence to procedures, safety, and environmental policies.
Support efforts to reduce equipment downtime and undertake assigned maintenance duties.

Requirements:
Experience in coordinating technical support for equipment maintenance tasks


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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

We are seeking a Regional Marketing Officer to join our team. This role involves developing and implementing effective marketing strategies tailored to specific regions, fostering partnerships, and representing our brand within the community.

Key Responsibilities:

· Oversee the development and planning of regional marketing campaigns.

· Manage the market research and analysis portfolio.

· Build and maintain relationships with stakeholders.

· Ensure brand consistency and integrity.

· Manage regional marketing budgets.

· Track performance and provide reports to management.

Qualifications:

· Bachelor's degree in Marketing or related field.

· Previous marketing experience preferred.

· Strong communication and analytical skills.

· Ability to manage multiple projects.

· Proficiency in marketing tools/software is a plus.

· Proficient in Microsoft Office – Word, PowerPoint and Excel

· Proficiency in Clean Energy and Technology is a plus

Job Description

• Review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site and progressively throughout the entire course of the project;
• Ensure that the contractors carry out their work in compliance with Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies;
• Observe and comply with site safety, and submit all reports as directed and ensure that works are carried out in a safe and proper manner;

Requirements:

• Diploma in Architectural from university recognized by Singapore BOA.

• Identify any foreseeable risk arising from the workplace or work processes.
• Perform site safety & health audit, meeting and prepare reports for relevant parties.
• Create safety & health management programs and ensures effective implementation.
• Review workplace records, certificates, notices and documents and kept under the WSHA.

Requirements:

• Diploma in Workplace Safety & Health or equivalent
• Registered WSHO with ECO and ECMO
• At least 5 years of WSHO experience in LTA Projects.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future.

We are seeking a dedicated and highly organized Personal Assistant to provide comprehensive support to our Chief Financial Officer (CFO). As a Personal Assistant to the Chief Financial Officer (CFO) at Aethir, you will be responsible for managing a wide range of administrative and personal tasks to ensure the smooth and efficient operation of the Chief Financial Officer (CFO)'s daily life.

Responsibilities

• Provide comprehensive administrative support to the CFO, including managing calendars, scheduling meetings, and handling correspondence.
• Assist in coordinating and managing projects, ensuring deadlines are met and objectives are achieved.
• Conduct research, prepare reports, and draft documents as required.
• Maintain confidentiality of sensitive information and exercise discretion in all communications.
• Liaise with internal stakeholders and external partners as needed.
• Assist in organizing and attending meetings, taking minutes, and following up on action items.
• Handle ad hoc tasks and projects as assigned by the CFO.

• Bachelor's degree in Business Administration, Finance, or related field.
• Proven experience as a Personal Assistant or similar role, preferably supporting C-level executives.
• Strong project management skills with the ability to multitask and prioritize effectively.
• Some knowledge of legal and finance concepts.
• Excellent communication skills, both written and verbal, with fluency in Mandarin is mandatory to communicate with internal stakeholders.
• High level of attention to detail and excellent follow-up skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to work independently with minimal supervision.
• Professional demeanor with a positive attitude and strong work ethic.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Work within a Global and Local Team

Job Scopes & Responsibilities

· Identifies business opportunities and potential customer’s needs.

· Maintains relationships with clients by providing support, information, and service improvements.

· Maintains quality service by establishing and enforcing organization standards.

· Maintains professional and technical knowledge establishing personal networks

· Contributes to team effort by accomplishing related results as needed.

· Visit potential customers for new business

· Identify new market and customer information and provide feedback on buying trends to team

· Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.

· Must act as a bridge between the company and customer.

· Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.

· Review own performance and aim at exceeding personal targets.

· Provide accurate feedback on sales forecast and planning

· Formulate business proposals according to customers’ business needs

· Negotiate prices and variations in prices and specifications

· Ensure appropriate and timely delivery of service and products

· Prepare sales reports by analyzing and summarizing information

Key Skills and Qualification

· Experience in Mechanical/Manufacturing Engineering. Minimum 3-4 years of working experience in relevant field. Working experience in Sheet Metal is preferred.

· Able to travel and work independently.

· Ability to read and interpret drawings an advantage.

· Demonstrate willingness to be flexible and adaptable to changing priorities.

Prefer A manager who have experience in Medical Line( sheet metal medical machine or equipment)

We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

•  Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyze and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time to time

Job Descriptions:

• Procure, source, and purchase vessels' spare parts, supplies, and services, including preparing relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates to assist Superintendents in determining the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and track vessels’ total expenditure against approved budgets. Resolve any discrepancies with suppliers.
• Monitor vessels’ movements, liaise with suppliers, masters, and agents to ensure timely delivery of supplies on board.
• Maintain accurate records of all purchased stores and spares for vessels, including follow-up and filing.
• Actively follow up on vessels’ defect reports, arrange third-party service vendors, and manage docking issues.
• Coordinate closely with Technical Superintendents and shipboard officers on various technical matters.
• Maintain and update vessels’ technical certificates and arrange renewals as required.
• Perform any ad-hoc duties assigned by Technical Superintendents or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience, preferably in the Shipping industry.
• Familiarity with vessel records and certificates.
• Meticulous, IT savvy, good team player, and able to communicate effectively.
• Self-motivated and capable of working independently with minimal supervision.

about the company
Established for over 70 years, the Client is a leading corporate bank offering a full suite of banking services to customers worldwide. They believe in grooming their employees to become the best at what they do, and offer internal mobility opportunities.

about the role

• Handle the full spectrum of loans, banker guarantees, standby letter of credits operations
• Monitor and process loan drawdowns (Bilateral & Syndicated), repayments, rollover and agency & commitment fees
• Managing the end-to-end processing of trade finance transactions
• Responsible for collection of fees income, interest rate fixing, interest payment and principal repayment
• Review and process all letters of credit and guarantee transactions, including LC advising, guarantee issuance, document checking, funding requests and SWIFT payments
• Handle settlements and SWIFT messages for Trade & Lending Operations
• Perform screenings and sanction checks
• Monitor maturity dates and prepare monthly reports

skills and experience required

• At least 2 years of Trade Finance Operations experience
• Good knowledge of UCP, ISP, ISBP, URDG, URC, URR and Incoterms
• Proficient in Microsoft Office applications
• Good communications skills

If you would like to find out more about this role, please click apply below. Alternatively please contact Lynda Tan at https://www.linkedin.com/in/lynda-tan/

EA: 94C3609 / R1223887

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Overview:We are seeking an experienced and visionary Chief Marketing Officer (CMO) to join our executive team. The ideal candidate will be a strategic thinker with a proven track record of leading marketing initiatives in the IT industry. As the CMO, you will be responsible for developing and implementing marketing strategies that drive growth, enhance our brand's visibility, and increase customer engagement and loyalty.

Key Responsibilities:

• Strategic Leadership: Develop and execute comprehensive marketing strategies and plans that align with the company's business goals and objectives.
• Brand Management: Oversee the development and maintenance of a strong, consistent brand image across all channels, including digital, print, and social media.
• Digital Marketing: Lead the digital marketing team in creating and executing campaigns across online channels, including SEO, PPC, email marketing, and social media.
• Product Marketing: Collaborate with the product team to create and implement go-to-market strategies for new and existing products, ensuring successful launches and market penetration.
• Customer Insights: Analyze market trends and customer insights to identify opportunities for growth and improvement in marketing strategies and campaigns.
• Performance Measurement: Monitor and assess the performance of marketing initiatives using KPIs and analytics, and adjust strategies as needed to achieve desired results.
• Team Leadership: Manage, mentor, and motivate the marketing team to achieve their goals and foster a collaborative and high-performance culture.
• Stakeholder Collaboration: Work closely with other departments, including sales, product, and customer success, to ensure alignment and support of business objectives.
• Budget Management: Oversee the marketing budget, ensuring efficient allocation of resources and cost-effective execution of marketing campaigns.
• Public Relations: Manage the company's public relations efforts, including media relations, press releases, and corporate communications.
• Innovation and Creativity: Stay up-to-date with industry trends and emerging technologies to drive innovation and creativity in marketing strategies.

Qualifications:

• Bachelor's degree in Marketing,Business, Communications, or a related field; an MBA is a plus.
• Proven experience (typically 10+ years) in marketing leadership roles within the IT industry.
• Strong digital marketing skills, including experience with SEO, PPC, and social media marketing.
• Excellent analytical and data-driven decision-making abilities.
• Exceptional communication and interpersonal skills.
• Proven ability to lead and manage high-performing teams.
• Strong strategic thinking and problem-solving skills.
• Experience in brand management and product marketing.
• Budget management and resource allocation experience.
• Proficiency with marketing software and tools.

Compensation and Benefits:

• Competitive salary and bonus package.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Opportunities for professional development and growth.

Responsible for finance-related departments and oversees the financial part of the Company

Acts as the liaison and builds relationships with financial institutions and private investors

Responsible for quantitative and qualitative financial analysis and evaluates risks and gains related to finances.

Requirements:

Bachelor’s degree or above, typically in Finance, Business Administration, or Engineering. Priority will be given to people with mixed relevant education backgrounds.

Have pre-preparation experience in a new company, coordination of team resource in China and Southeast Asia. At least 10 years of team management and leadership experience in finance and accounting or auditing area, with strong leadership and coordination ability.

Have deep human resources and administrative management experience and understand the relevant policies and regulations of China and Singapore.

Have investment relations and customer resources in the area of science and technology, Internet communication especially in China and Southeast Asia.

Good command of Chinese and English both in oral and written, and proficient in business Chinese is preferred.

Familiar with the China software industry and have relevant industry work experience.

Familiar with PRC GAAP and IFRS.

Able to travel frequently to China or other Southeast and East Asian countries.

Salary range: 10,000 -13,000 SGD/Month.

• Accountable for ensuring full set monthly payroll and ensure all payroll transactions are processed accurately and efficiently.
• Manage tax clearance matters for employees and maintain and upgrade company payroll system.

Requirements:

• Diploma in Finance/Accounting/HRM or equivalent
• At least 1 years of working experience
• Proficient in Sage Easypay

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities:

• Consolidate and send manpower supply timesheets from various divisions for approval and payment
• Work closely with the Supervisor and Ops Manager for any other administrative work
• Assist in the hardcopy compilation of company/ Labour Supply Annual Leave form, MC, petty cash, medical claim for Manager’ approval and submit to Human Resource
• Raise allowances and transfer forms and submit to Ops Manager for approval before routing to Human Resource
• Submit internal and external monthly headcount and manhour report
• Assist Ops Manager on any other ad-hoc duties

Job Requirements:

• Minimum GCE ‘O’ level/ITE/Diploma with at least 2 years’ experience in operations administrative with handling timesheets/attendance is a MUST
• Highly independent and meticulous.
• Possess good interpersonal and communication skills

Responsibilities:

• To perform name screening
• To communicate with the Business Units on any RFIs necessary for the disposition of the hits
• To review alerts generated by World-Check One to dispose false-positive hits and escalate true hits
• To perform other ad-hoc tasks assigned by management

Requirements:

• Possess Diploma/Degree with minimum 1 years’ experience in name screening in Banks
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24274

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Job Responsibilities:

-Handle full spectrum of recruitment activities for the company

-Perform strategic HR planning to meet challenging business and operations requirements

-Sourcing & short-listing of candidates through resumes

-Arranging & conducting of interviews to qualify candidates

-Able to assist/conduct professional interviews

-Conduct reference check for successful candidates

-Involves in training & development of employees

-Conduct exit interviews and procedures

-Help colleagues with career planning, promote colleagues to rotate posts, compete for jobs, and career growth

-Ad hoc duties and projects as assigned

Requirements:

-Minimum Diploma/Degree

-Candidates without prior experience are welcome

-Able to multi-task, as well as, work in a fast paced & collaborative environment

-Quick thinking and resourceful to deal with the volatile nature of job

-Excellent communication, interpersonal and cross functional stakeholder management skills

-Good planning and organisational skills

-Company does not support any working pass application for the time being

We don't accept any recruitment agency.

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We apologize that we will only respond to shortlisted candidates.

Thank you for applying.

Regional Sales Officer

FORANS ASIA PTE. LTD

16 Raffles Quay, #33-03 Hong Leong Building, Singapore 048581

About the company

The international company FORANS GROUP is a large manufacturer and distributor of medical products under their own Brands;

Announces a competition for the position of regional sales officer in the FORANS division ASIA ".

City: Singapore

Salary Range: SGD 4,500- SGD 8,500, depending on the experience of the candidate

Requirements for candidates

• Education: at least secondary

• Experience: at least 3 years’ experience as a sales officer in the pharmaceutical and retail market

• Able to work full time

• Languages: English, Mandarin (preferable but not mandatory)

• Understanding of the major players and groupings in the pharmaceutical sector and retailers.

• Experience dealing with key pharmacy chains and supermarkets in the region

• Preferably a detailed understanding of the healthcare system

• Negotiation skills

• Proficiency with MS Word, Excel, PowerPoint

Additional requirements

· Proficiency in business-to-business negotiations and presentations

· Relationship-building skills and a focus on results

· Diligent

· Strong interpersonal skills

· Can work with minimal supervision

· Pro-active

Responsibilities

· Participation in sales development strategy in the potential country of sales

· Building potential clients and fostering business relationships with current ones (pharmaceutical distributors, pharmacy chains, and retail)

· Reaching supply agreements in compliance with the company's trade policy with new clients in the entrusted territory (Singapore, with plans to expand into other Southeast Asian markets in the future)

· Promotion of the company's product on the market, increasing sales volume.

· Ensuring the implementation of the quantitative distribution plan.

· Ensuring the implementation of sales plans.

· Adherence to the necessary corporate standards

· Taking part in the planning and execution of different advertising campaigns, including the company's new job openings and promotions

· Participation in the development and launch of new projects, promotion of new projects.

· Maintaining an up-to-date customer base, making timely changes.

· Setting tasks for sales representatives. Monitoring their implementation.

· Maintaining primary documentation, reporting.

· Analyzing and keeping track of one's own work as well as competitors' advancements within the area

Company Benefits

· Bonus on Sales, the amount of which will depend on the results of the work done- up to 5% on total sales

· Work schedule: 9:00 -18.00

· The applicant will be allowed to work from home but needs to be based in Singapore

· Reimbursement of transportation costs, mobile communications

· Professional Development through regular trainings and motivational programs

· With high performance in achieving your goals and demonstrating professional skills, the possibility of rapid career growth

Responsibilities:

• Handle securities transactions in terms of confirmation and settlement.
• Manage the failed trade processes closely with internal teams and external brokers
• Process broker/counterparty/custodian account opening and maintenance.
• Perform Cash and Securities Reconciliation with relevant parties including custodians and fund administrators
• Handle securities related queries and issues, escalating when required.
• Handle corporate action notifications for Asia positions, in relations to meetings (e.g. AGM, EGM)
• Assist to perform monitoring on supervisory controls from securities settlement, structured products settlement
• Assist Head of Operation Singapore to investigate the root cause any complaints from end users, operational incidents, issues with internal and external parties and provide constructive solutions/improvement idea
• Assist to review existing operational process to identify any IT automation opportunities, STP, processing streamline to achieve operational efficiency
• Assist to review the policy and procedures to ensure the current operational processes are in compliance with the defined policies

Requirements:

• 2-5 years of relevant working experience, preferably in Private Bank Operations.
• Experience in handling mutual and hedge funds subscription transfer
• Experience in handling transfer of securities – equities, bonds , structured products
• Hands on processing is required in this role
• Some knowledge of SWIFT instructions preferred
• Proficient in MS Office Excel, Word and PowerPoint
• Experience with Avaloq system appreciated

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Process all trades related payments & receipt for all products
• Endowus – Subs/redemption/div/deposit and enquiries related to endowus’s client.
• Crypto Trading – ensure outgoing funds are recorded and not exceed the trading limit. Ensure the withdrawal of funds are legitimate.
• OTC/CFD/LTX & Unit Trust.
• Fund movement – Daily Trust movement reconciliation.
• Reconciliation: Endowus balance vs UOBKH balance / Prospero report vs SUB8
• Handle enquiries from trading representatives and extended counterparts
• Any other duties which may be assigned from time to time

Requirements:

• Meticulous and attention to detail
• Good analytical and problem solving skills
• Able to work independently with good initiative, self-motivated and a team player
• Good attitude, good team player and interpersonal skill

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Key Responsibilities

• Daily cashflow monitoring
• Daily and monthly bank reconciliations
• Handles trade payment function and broker reconciliation
• Supports audit and other statutory requirements
• Ad-hoc projects / analysis

Requirements

• Candidate must possess at least a diploma in Accountancy, Finance or Banking discipline
• Minimum of 2 - 3 years of relevant working experience
• Proficient with Microsoft Office application
• Good communication and interpersonal skills
• Related experience in financial institutions will be an advantage

• Engaging in communication with customer accounts on a range of subjects, such as product updates, alterations to the product portfolio, and educational programs.
• Collaborate with surgeons and healthcare professionals as part of the sales representative role, fostering relationships, and addressing their needs in promoting and selling our products and services.

Requirements:

• Diploma and above.
• At least 2 years of experience in medical sales.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Responsibilities:

• To review alerts generated by the post transaction monitoring system in a timely manner
• To identify red flags and ML/TF risks from the reviewed transactions, controls, and transaction process
• To communicate with the Business Units on any RFIs relating to the reviewed alerts
• To escalate suspicious transactions for STR filing
• To support the AML team Lead on the annual tuning of the post-transaction monitoring system
• To support audit requirements on TM on an ad-hoc basis
• To perform other ad-hoc tasks assigned by management

Requirements:

• Possess Diploma/Degree with minimum 1 years’ experience in transaction monitoring in Banks
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24275

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Pro Bono SG (UEN No. 201700430E) is a registered charity with the status of Institution of a Public Character and a company limited by guarantee. It started as a department within The Law Society of Singapore and later became Law Society Pro Bono Services. Since 2007, we’ve expanded our legal initiatives and programs, helping over 150,000 people with legal awareness, guidance, and representation.

In 2022, we renamed as Pro Bono SG (PBSG) to reflect the commitment of everyone in Singapore to our mission of doing good in the community.

Our Vision and Mission:

We serve the community by facilitating access to justice for the needy and vulnerable so that all may have access to justice in Singapore.

The Job:

The Officer plays a pivotal role in supporting the recruitment, training, scheduling, and coordination of volunteers. Aside from impact tracking, he/she also helps to ensure the smooth operations of volunteer programmes including events to enhance engagement and retention.

Key Responsibilities:

· Provide administrative support to the Programme Director, Volunteer Manager, and Training Specialist.

· Maintain accurate and up-to-date records of the volunteer database and programme activities including assignments, training sessions, and community partnerships.

· Assist with budget tracking, financial reporting and volunteer impact reporting.

· Manage volunteer database and records.

· Support recruitment, training, supervision, evaluation and assignment of volunteers for streamlined operations.

· Coordinate travel arrangements, event logistics, and meeting schedules for programme staff and volunteers.

· Support the planning and execution of volunteer appreciation events and related activities.

· Manage programme-related correspondence, including emails, phone calls, and mail.

· Order and maintain office supplies and equipment as needed.

Requirements:

· Diploma or bachelor's degree in a relevant field, such as business administration or office management.

· Minimum of 2 years of experience in an administrative role, preferably within the nonprofit or legal sectors.

· Strong organisational, communication, and time-management skills, with the ability to multitask and prioritise effectively.

· Good communication and interpersonal skills, with the ability to interact professionally with volunteers, staff and external stakeholders.

· Proficiency in Microsoft Office applications and database management software.

· Familiarity with the legal profession and community organisations is a plus.

We look forward to hearing from you.

Responsibilities:

• Control, manage and oversee claims and customer services delivery for products distributed and serviced in the SAP region ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner, ensure that there are no data breaches and that all agreed processes are met
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims, and carry out regular reviews of all pending claims cases and ensure process improvements are made aware to Service Partner
• Act as the key point in the SAP region for all new product launches, projects and on-boarding of new customer groups
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Ensure claims referred to Global Claims Control (GCC) are managed within 24 hours of receipt; provide approval and decline decisions in accordance with policy wording; provide additional guidance where more information is required
• Work closely with Service Partner and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes and meeting all the agreed SLA’s
• Relationship management – building a strong relationship with the key staff within the Service Partner
• KPI Reporting for the month delivered by the 10th day of the month following
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements:

• Account servicing in insurance sector is a must
• Strong customer service skills
• Confidence in decision making
• Ability to work on own initiative
• Positive work ethic

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)