Established in 1992, the Wee Kim Wee School of Communication and Information (WKWSCI) is the only full-fledged communication and information school in Singapore. It is a world-class centre of excellence with an international faculty, state-of-the-art research facilities, and global institutional affiliations.

The school is seeking to hire a Project Officer to support the management and execution of two research projects. The candidate will work closely with the Principal Investigator to conduct qualitative and quantitative research related to the promotion of online safety to children and youth.

Key Responsibilities:

• Manage the participant recruitment process for the research studies
• Collect data through qualitative and quantitative methods such as interviews, surveys and experiments
• Analyse data using different software tools such as SPSS
• Prepare progress reports, financial reports, and other research-related documents
• Write journal or conference articles related to the project
• Manage the finances of the project to ensure that appropriate expenditure levels are maintained
• Perform research administration tasks including but not limited to liaising with NTU and external parties on matters related to the project, purchasing equipment and software, and answering queries about the project

Job Requirements:

• Bachelor’s degree in communication studies, psychology, or related social science fields
• Experience with managing projects, especially those that are research-oriented
• Possess skills in quantitative and qualitative research methods
• Ability to analyse and interpret quantitative and qualitative data
• Good academic writing and communication skills
• Ability to multi-task and work independently
• Past working experience in academic research roles is preferred

We regret to inform that only shortlisted candidates will be notified.

Medical Affairs Manager DC, Asia Pacific

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

A Medical Affairs Manager DC, Asia Pacific is an experienced people leader and strategic thinker that aligns country medical affairs objectives with regional and global direction to deliver on data generation, knowledge exchange/data communications and lead thought leader engagement. The MCCL develops and executes medical initiatives to support the medical strategy/medical plan and lead and develop the team of medical value partners in their country and/or cluster.

The Opportunity

• Be the trusted source of medical and scientific insights to the organization and provide medical insights for strategy development, initiatives and projects in the region
• Develop medical strategy, medical affairs plan and ensure the integration with disease strategy and alignment with commercial strategies from business and customer areas
• Identify, map and develop regional clinician KOLs in close collaboration with the affiliates and cross-functional teams; maintain the regional KOL database and tools; develop KOL engagement programs and drive guideline update and shape clinical practice with high medical value diagnostic solutions; build and maintain relationship with the top regional KOLs
• Develop medical education programs and contents; deliver and support the medical education initiatives and activities to clinicians and other healthcare stakeholders
• Identify the evidence gap, develop evidence generation strategy, initiate clinical and scientific studies in the region and drive publications and the use of the evidence in clinical adoption
• Provide medical and scientific insight to external stakeholders to support and address clinical adoption of diagnostic solutions, communicate and manage the off-label use upon unsolicited request - Develop medical affairs role and expertise of the APAC MSA community in the responsible disease area and drive the key initiatives of the APAC MSA community
• Provide medical and scientific support to commercial, market access, patient access and innovation activities as required - Provide training and education to internal stakeholders to build the awareness and expertise on the medical value of diagnostic solutions
• Provide medical governance to the development of medical content, review and approve medical and scientific contents in promotional materials.
• Be the APAC MSA interface with global CDMA to raise the needs of APAC and bridge the communication and collaboration between CDMA and APAC affiliates

Who you are

• You should holder a degree or higher in relevant major in medical and have at least 7 years of experience in relevant business function and industry.
• You should be able to travel at least 30% of the time.

Our client is a MNC in biotechnology industry. They are looking for a Regional Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

You will be responsible for the following:

• Receive laboratory specimens and reject those that are unsuitable for analysis.
• Operate the Laboratory Information System to perform functions such as result query, order entry and result entry.
• Perform waived tests and moderate complexity tests. Perform all procedures in accordance with laboratory protocols.
• Alert appropriate laboratory personnel of critical values.
• Report any adverse incidents to senior member of staff.
• Prepare reagents and materials that require special handling to ensure reliability.
• Receive and resolve queries from customers.
• Undertake preventive maintenance on laboratory instrumentation. Notify appropriate laboratory personnel when laboratory instruments malfunction.
• Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.
• Perform shift duties as required.
• Keep current with new instrumentation, techniques and procedures by attending/participating in appropriate workshops, seminars and in-service education classes.
• Promptly carry out the instruction(s) of senior staff with regard to work procedures and duties.
• Comply with good laboratory practice as set out by the Laboratory Accreditation Programme of the College of American Pathologists and Singapore regulatory agencies such as the Medical Audit & Accreditation Unit.
• Comply with all requirement of the Laboratory Safety Manual.
• Comply with DLM Workplace Etiquette in line with NUHS Core Values.
• Evaluate new laboratory test methodologies.
• Demonstrate laboratory procedures to trainees and new staff.
• Guide Laboratory Technicians, Clerical Staff and Health Attendants in their work when required.
• Participate in routine laboratory administrative work such as filling, processing of deliveries orders and invoices.
• Any other duties as assigned by supervisor.

Requirements

• Min Diploma in Medical Laboratory Science, Biomed, Biotech
• Able to commit 2 rotating shifts

Govt Lab

Usual day shift : 8.30am – 5.30 pm

Evening shift : 11.30 am – 8.30 pm

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Description

• To assist the HR department in HR activities, including recruitment, onboarding, offboarding, and provide support for events (e.g., career fairs)
• Preparation of contracts and HR documents
• Manage application/renewal and cancellation of work passes
• To maintain up-to-date and accurate HR documents
• To report to HR Manager and carry out HR-related duties
• Undertake any adhoc HR duties as assigned

Requirements

• Proficient in HR practices, MOM regulations, and the Employment Act.
• Diploma in HR management or a related field.

Location

• Tampines

Our client is a specialist contractor in Singapore, known for delivering expert excavation services.

• Handle all construction contracts.
• Ensure compliance with requirements and provide admin support to project teams.
• Monitor contract performance and resolve any issues.
• Keep comprehensive contract records and documentations.

Requirements:

• ITE and above
• At least 2 years of admin experience in Construction industry.
• Independent, meticulous and has an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary:

We are seeking a qualified and experienced Workplace Safety and Health Officer (WSHO) with a strong background in marine dredging and document control.

The ideal candidate will be responsible for ensuring the highest standards of safety and health practices on marine dredging sites, while also managing and coordinating documentation across technical, operations, purchasing, and inventory sections.

Job Responsibilities:

1. Safety Management

• Develop, implement, and monitor safety policy and structure as well as safety programs in compliance with regulatory requirements for marine dredging and all other marine activities.
• Recommend and propose regular cost-effective and optimisation improvements plan forinternal safety protocols.
• Conduct regular site inspections, safety audits, and risk assessments to ensure a safeworking environment.
• Prepare safety report such as Risk Assessment (RA), Safe Work Procedure (SWP), Permit-to-work for shipyard & maintenance state and other necessary documentation for management and regulatory bodies.
• Investigate accidents and incidents, identify root causes, and provide recommendations for preventive measures.
• Act as the main liaison with authorities (MOM).
• Conduct departmental onboarding and safety briefings, training, and toolbox talks with workers to promote awareness of safety practices.
• Ensure the proper use of Personal Protective Equipment (PPE) and adherence to safety protocols.

2. Document Control

• Ensure proper documentation prepared by each section, review and file the documents for technical, operations, purchasing and inventory section.

3. WSH Compliance

• Ensure WSH compliance for operations to shipbuilding and ship-repairing, marine dredging and maintenance.
• Oversee the safety of marine equipment, vessels, and operations during all marine activities.

Job Requirements:

• Certified Workplace Safety and Health Officer (WSHO).
• Minimum 5 years of experience in marine dredging or marine construction.
• Strong knowledge of safety regulations and standards related to marine works.
• Strong familiarisation with marine dredging equipment and procedures.
• Experience in document control or records management across technical, operations, purchasing, and inventory sections is highly desirable.
• Excellent communication skills and ability to coordinate between departments for documentation purposes.
• Ability to work in challenging environments and adapt to the specific safety needs of marine projects.
• Strong in self-initiative, able to plan and execute all safety related activities with management approval.
• Strong problem-solving skills and attention to detail.
• Proficient in MS Office and other software (Novade etc).

Office hours

Location: Changi

1. Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner.
2. Review customer existing home loan package and advice accordingly on the various option available
3. To protect home loan portfolio by managing customer expectation on loan repricing package offered
4. To respond and follow up on customers’ request promptly and accurately
5. Identify cross-sell opportunities during customer interaction and proactive calling.
6. Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

Regards,

Lini

Recruitment Consultant

R22108463

RESPONSIBILITIES & DUTIES:

• To review all Authority's and Contractor's drawings

• To provide all relevant endorsements required by the relevant authorities

• Supervise all civil, structural and geotechnical building works, both permanent and temporary

• To ensure that contractor had obtained all necessary permits and clearance to work

• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures

• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works

• To review, evaluate and assess all formwork structure, formwork support systems etc

• To review and supervise safety, environmental and health matters

• To supervise the installation of instrumentation

• To supervise sanitary and plumbing installations, pump drainage works etc

• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations

• To review Contractor's design and supervise all works

QUALIFICATIONS & REQUIREMENTS:

• Min. 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

• Diploma in Civil and Structural Engineering

• Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Workplace Safety Health Officer

Job Description & Requirements

a. The Workplace Safety & Health (WSH) Officer shall be registered with the
Ministry of Manpower and be in-charge of all matters relating to safety
aspects of construction activities to ensure that all work activities are carried out
in compliance with the Workplace. Safety and Health and Environmental
Management Regulations

b. The Workplace Safety & Health (WSH) Officer is responsible for conducting daily site safety inspection, identifying potential hazards involved in construction activities, so as to rectify any unsafe practices with solutions. To ensure the potential hazard are eliminated or mitigated at work site before the work started. He shall work together with QPS and site supervision team RE &RTO and conduct safety briefings, witness tool box meetings before commencement of the daily work to ensure compliance with the WSH Act and Regulations, etc.

c.The Workplace Safety & Health, (WSH) Officer shall review all the risk assessments submitted by Contractor to ensure all safety measures are in place at site, check the implementation of the safety and emergency plans, incident reporting systems. He shall be actively involved in incident investigation and conduct sharing with the workers on ‘near missed’ incident where necessary. He shall ensure the Contractor submits proper documentation for the safety meeting minutes, records and reports.

d. The Workplace Safety & Health (WSH) Officer shall be engaged for the duration of the project and be based full-time on site

1. Candidate must possess at least a Diploma in Building / Civil / Structural Engineering
2. Registered as a WSH Officer (WSHO) from MOM
3. Three years and above working experience in construction industry
4. Preferably with experience in handling LTA projects

Interested candidates please apply with updated resume & expected salary.

Job Description & Requirements

Job Description & Requirements

1). The RTO shall have minimum three (3) years experience in Singapore.

2). The RTO should be a diploma in the civil discipline or Engineer in the civil discipline with qualification accredited by JAC of IES/ACES as QSS.

3). RTO shall have experience in supervision of pipe roofing using Microtunnel Boring Machine (MTBM) or underground mining.

The individual will carry out cGMP manufacturing operations utilizing Standard Operating Procedures (SOP), Electronic Batch Records (EBM), Batch Records and Forms.

DUTIES AND RESPONSIBILITIES

The Plant Biotechnologist carries out research projects and protocols as determined by the Principal Investigator, following procedures exactly as outlined, ensuring the consistency of research practices and, ultimately, helping ensure the consistency and integrity of project outcomes. It is important that the individual also provides feedback in the case that procedures are not producing as expected, communicating progress and advising of any issues that arise.

The Plant Biotechnologist must understand laboratory and plant tissue culture procedure, safety and regulations. In addition to a general knowledge of the overall objectives of the research project, they must have an understanding of the tactical methodology in particular. They will work alongside graduate students, postdoctoral fellows, research associates, senior scientists, under the direction of the Principal Investigator, communicating progress and advising of any issues that arise. They must be able to adapt to modifications in protocol, changes in equipment or upgrades in software, as well as adjustments to the scope of research projects.

Basic Expectations for this position

• Proficient in all aspects of plant biotech laboratory procedure including ability to modify and adapt protocols to develop gene editing and transformation pipelines.
• Manage concurrent tasks in various stages of completion
• Provide assistance and back-up as needed to other research team members, including collecting and prepping large numbers of samples for sequencing
• Maintains an accurate and up-to-date laboratory notebook or tracks work as required by the project or supervisor
• Assists with general lab maintenance such as cleaning freezers, shared lab space and equipment, and ordering and stocking shared reagents and consumables
• Other duties as assigned

Requirements

• Minimally a degree in plant biotechnology/ Biomedical Science or proven proficiency in plant biotechnology or related degreeMeticulous attention to detail, both in actual laboratory practice and in documentation
• Excellent general molecular biology laboratory skills, including proficiency in pipetting, documentation, and procedure
• Ability to accurately convert measurements and prepare chemical solutions and buffers as required
• Ability to understand protocols, modify and clarify them, and perform protocols with consistency, as demonstrated through previous laboratory experience
• Experience with high throughput molecular biology techniques and the ability to operate specialized and general equipment (biolistic particle delivery systems, fluorescent microscopes PCR and q-PCR machines, gel electrophoresis, tabletop centrifuge,).

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: Biotechnologist)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Purpose

Assist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.

Duties and responsibilities

• Provide high-quality front-of-house services at Arts House Limited venues.
• Function as Venue Officer (as scheduled), delivering excellent customer service to all patrons and visitors.
• Assist managers in maintaining venue standards and ensuring consistency in venue operations.
• Supervise the upkeep and presentation of public areas.
• Support the coordination of special events and gala performances when needed.
• Address and resolve issues or complaints.
• Ensure adherence to safety protocols and emergency evacuation procedures.
• Conduct public tours of the venues, as required.
• Provide hospitality services for partners, guests of honor (GOH), and VIPs.
• Maintain the Customer Service counter/front-of-house, including the display of posters, brochures, and other materials.
• Lead in-house tours at AHL venues.
• Manage and supervise casual staff during performances and events.
• Assist the Customer Service Manager with the training of casual staff, as needed.
• Carries out general customer service duties, including reception tasks at the Information Counter.

Qualifications

Educational qualifications

• Diploma with a good pass in English or equivalent work experiences

Experience

• 2 years' experience in customer service or event management

Specific Skills required

• Strong customer service skills, with the ability to interact with the public in a friendly and professional manner.
• Excellent interpersonal and communication abilities, proactive with the capacity to think quickly and solve problems effectively.
• Proficient in spoken English and a second language.
• Basic computer proficiency, including Microsoft Office.

Note: This is a 2-year contract position. Required to perform shift duties.

Scope of work

1. Administration pertaining to movements of personnel
2. Ensuring the completion of check-list for new staff joining the school & staff leaving the school/service
3. Updating Staff List
4. Updating Staff Particulars, e.g. change of address & contact no., staff achievements, courses completed, etc
5. Updating School’s Achievements, including CCA achievements
6. Handle logistics for meetings
7. Check daily incoming mails and dispatch to respective personnel
8. Administrative duties for major events such as Founder’s Day, National Day cum Partnership Day & Secondary Four Graduation Ceremony, etc
9. Designing and printing of programme booklets
10. Preparing guest book for visitors
11. Foreign Schools’ Visit to AHS
12. Designing & preparing guest book for foreign visitors
13. Preparing momento photographs for foreign visitors
14. Updating school leaders’ & school’s calendar of events
15. General filing
16. and photocopying duties
17. Any other administrative duties assigned by P/VPs such as arranging refreshments for meetings, photography, school organizational chart and general office administrative duties.

Qualifications, skills and experience:

Education: Minimum GCE ‘O’ Level Certificate or its equivalent

Specifications:

1. Good interpersonal skills and a collaborative team player.
2. Good communication skills and comfortable engaging stakeholders.
3. Ability to multitask with good time management.
4. Proficient in Microsoft Office
5. Able to work on Saturdays, if necessary.

Experience

Preferably with 3 years relevant administrative support experience in schools.

Responsibilities:

• Manage daily operations for smooth service delivery to learners
• Ensure services provided meet departmental outcomes
• Provide inputs or suggestions to improve efficiency of department
• Follow procedures to ensure compliance with policies and regulations
• Support the supervisor in ensuring smooth delivery of services to learners
• Provide guidance to team members to perform their duties effectively and efficiently
• Analyse team performance and provide coaching/training if needed
• Provide inputs for the annual budget of department
• Plan and supervise system/process enhancements to improve efficiency
• Implement check procedures and monitors to ensure that learners interactions are responded to in accordance with policies, procedures, and regulatory requirements
• Provide support in audit coordination

Requirements:

• 2-4 years of experience in customer-focused environments (preferably education).
• Knowledge of frontline customer service/call centre operations.
• Familiar with Microsoft Office

Interested candidates, please send your updated resume to [email protected]

The Job:

• Attends and administers to all after-sales services over WhatsApp, emails and incoming calls. Verifies truck status and co-ordinate with workshop in-charge to dispatch jobs to technicians and update status to customers.
• To administer internal and external administrative matters e.g. internal liaising with service admins on ops administrative matters, personnel administrative matters, etc. External: Daily status update to customers, Airfield vehicle permit application etc.
• To assist workshop in-charge to liaise with vendors on ops required items/parts and other engineering jobs
• To co-ordinate with workshop in-charge in planning of PM schedules and dispatching to customers

The person:

• GCE N or O level
• 3 years’ working experience
• MS Excel, Word and PowerPoint
• Basic IT skills and knowledge
• Administration support to the department, assisting in document processing
• Works well under pressure
• Team player

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Position Overview:
We are seeking a meticulous and well-organized Accounts and Administration Officer to oversee our client’s accounting operations across various companies utilizing XERO. In addition to accounting duties, this role will involve general office administration and coordination among staff members.

Primary Responsibilities:

• Maintain accounting records in XERO, including processing bills and managing petty cash.
• Conduct credit control and prepare necessary documentation for GST and tax submissions.
• Follow up on government grants and manage financial paperwork.
• Organize and facilitate Annual General Meetings (AGMs) and submissions to ACRA.
• Supervise overall office administration, including pantry inventory and cleanliness standards.
• Plan and execute team-building activities while managing staff communications.
• Support daily office functions, including answering phone calls and assisting with operational tasks.

Qualifications We Seek:

• Proficiency in XERO accounting software is essential.
• Excellent organizational and multitasking abilities.
• Capable of working independently as well as collaboratively within a team.
• A positive, proactive demeanour with a strong desire to learn.
• Strong communication skills and a keen eye for detail.
• Previous experience in accounting or administrative roles is advantageous.

Why Consider This Opportunity?

• Join a nurturing work environment that promotes professional development.
• Gain valuable experience and enhance your skills in both accounting and corporate secretarial functions.

How to Apply:

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Position: Procurement Officer
Contract: 12 months (extendable)
Salary: Up to $3000
Working hours: 8:30 AM - 5:30 PM
Location: Tuas Shipyard Road (with transport at Lakeside MRT)
Company: Safety, Gas & Welding Products Supplier

Job Requirements:

• Minimum Diploma holder
• Prior experience in procurement

Job Responsibilities:

• Oversee the entire Purchase Requisition to Purchase Order process
• Ensure accuracy in matching invoices with orders
• Finalize all accounts payable transactions
• Submit all required documents to the Finance department
• Obtain necessary signatures before submitting to Finance
• Manage the process for making progressive payments
• Scan all completed documents into the shared folder

How to Apply: Please send your resume to:

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are looking for a dedicated and enthusiastic Customer Service Officer to join our team at PRISM+ Australia. As part of our customer service team, you will be a vital role in providing exceptional support and creating a WOW experience for our Australian customers across various communication channels.

Key Responsibilities:

• Deliver prompt, accurate, and high-quality responses to customer inquiries through:
• Email
• Live chat
• Phone Calls
• Social Media

• Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction

• Handle urgent cases with immediate attention and escalate to management for swift resolution when necessary.
• Identify recurring issues and communicate them to management, providing suggestions for improvement.
• Maintain a polite, professional, and helpful demeanor in all customer interactions.
• Gather and share customer feedback with colleagues and departments to enhance our products and services.
• Stay passionate and knowledgeable about the latest trends and technology related to PRISM+ products.
• Adhere to company policies, including confidentiality guidelines.

• Strong communication and problem-solving skills

• Passion for customer service and technology
• Ability to work well in a fast-paced environment
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TV
• Occasional nightshifts may be required

Responsibilities:

• Oversee accident reporting and clarify the claims process to customers, such as bus captains, taxi/private hire vehicle hirers, and relief drivers.
• Implement effective claims management to meet KPI targets for claims outcomes.
• Collaborate as part of the team to ensure the company recovers losses from third parties or defends against claims from individuals involved in road accidents.
• Coordinate with workshops and relevant parties to communicate with third-party insurers, legal representatives, and passengers on behalf of SMRT Buses and Strides Premier Fleet.
• Work with various departments within SMRT Buses, Strides Premier Fleet, and associated agents to pursue any claims effectively.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Motor insurance claims.
• Proficient in using MS Office Applications.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills
• Proficient in Microsoft Windows, Word, Outlook and Excel.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Perform damage assessments on accident vehicles and generate repair cost estimates.
• Collaborate with insurance assessors regarding vehicle repairs and the claims process.
• Work closely with all repair shops to ensure vehicles are restored to standards and completed on schedule.
• Communicate with insurance claims representatives to ensure all necessary paperwork is finalized and processed.
• Conduct quality checks on vehicles before releasing them to customers and address any identified issues.
• Maintain thorough documentation of vehicle conditions before and after repairs.
• Attend to vehicle hirers and owners, promptly addressing their feedback and concerns.
• Manage and coordinate the availability and procurement of spare parts.
• Inspect the condition of returning vehicles and ensure any necessary repairs are invoiced and/or completed.
• Ensure workplace safety adheres to the company's safety guidelines.
• Carry out any additional tasks or assignments assigned by the manager.

Requirements:

• Diploma in General Insurance or related field.
• At least 2 years of working experience in Automotive Industry as an Vehicle Damage Assessor/Estimator
• Proficient in using MS Office Applications.
• Experience with Audatex, Merimen and eBao systems is an advantage

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Full set of vessel accounts (Includes PO accruals, portage bill, Opex reporting, etc)
• Generate Financial Reports
• Respond to vessel owners' queries
• Working fund request and calculations for deficit / surplus working fund
• Complete the accounts in compliance with the owners’ requirements within time line

Job Requirements

• Must have minimum 1 year experience in handling full set of accounts. Experience in vessel accounting is an advantage.
• Good knowledge of Microsoft Office
• Strong sense of responsibility and commitment

Please send your application with current & expected salary.

We regret that only shortlisted candidates will be contacted.