Job Description:

• Conduct security and patrol
• Handle security incidents
• Conduct crowd and traffic control
• Conduct regular checks to ensure building facilities are maintained at a high standard
• Monitor and react promptly to all alarm systems including fire alarm and CCTV system
• To protect and ensure compliance of workplace safety, security and fire-safety measures are adhered
• Any other duties and responsibilities as assigned

Job Requirements:

• Must possess at least a “N”/”O” level.
• At least 2 years of working experience in related industry
• Honest and good credibility
• Willing to work night shift hours (9pm to 6am)
• With a valid registered Security Licence (Validity period 6 months and above)

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Benefits Summary:

• AWS + Performance bonus
• Staff Discount at selected outlets in Changi Airport
• Flight Discounts
• Training Provided
• Transport provided if shift ends after 11:30pm or start before 6am

Responsibilities:

• Front-line customer service role
• Assist in checking in at counter, scan and check passports and boarding tickets
• Ensuring the smooth departure process
• Assist in Lost & Found Services and baggage tracing activities
• Ad-hoc duties as assigned

Requirements:

• Must be able to commit to shift hours
• Presentable and well groomed
• Positive attitude with excellent customer service skills

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application. *We regret to inform that only shortlisted candidates would be notified.*

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Responsibilities:

• Responsible for providing level 1 support related to mobile applications for various projects.

• Provide level 1 operations support via phone calls, emails, whatsapps and troubleshooting via remote access technology.

• Adherence to SLA and KPI when dealing with members tickets and calls.

• Prepare daily shift reports.

• Maintain confidentiality with regards to information being processed, stored, or accessed.

• To support operations phone duties if required when on WFH arrangement as assigned by Superior.

• Other ad hoc duties as tasked.

Job Requirements:

• Diploma in any discipline, candidates with relevant experience may also apply.

• Minimum 1 year of relevant working experience in call centre environment / service industry (hospitality, retail).

• Strong proficiency in written and spoken English.

• Customer service oriented with good interpersonal and communication skills.

• Proficient in PC skills include MS office / G suite applications.

• Good team player with strong work ethics.

• 5 Days Week: 4 Weekdays + 1 Weekend (Alternating 2 shifts : 6.30am-3pm & 2pm-10.30pm).

• Diploma Holder or equivalent.
• 1-2 years working experience in shipping industry but not essential as training will be provided.
• Good command of English for both written and verbal.
• Some knowledge on shipping procedures will be an advantage.
• Good time management and organizational skills.
• Customer oriented and possess good interpersonal skills.
• Good team player with positive attitude.
• Proficiency in MS Office (Words, Excel, Outlook, Powerpoint etc).
• Able to start work in short notice.

Accounts / Finance Officer (Junior role)

• Walking Distance from MRT
• Attractive bonuses (3 months & above)
• Career growth

Main Job:

Supports the finance department in carrying out the responsibilities of the accounting department. He/she is involved in work that is specific to accounts receivable, accounts payable, data compilation, sales billing, vendor invoice posting and other accounting tasks.

Job Responsibilities/Key Tasks(External)

• Perform month-end accrual activities.
• Record and process all business transactions in the accounting system using double entry accounting.
• Monitor GRIR and timely payment processing.
• Ensure billing completeness and monitor collection of debts.
• Enter accurate data into the accounting system.
• Assign account codes to all transactions in the accounting system.

Professional Qualifications & Relevant Experience

• Diploma/ NITEC / A Levels in Business / Economics
• 2 years of relevant experience will be preferred.
• Candidate without working experience can be consider as training provided
• Experience with using SAP is advantageous.
• Well-versed in MS Office, especially MS Excel, PowerPoint and Word

How to Apply:

Interested candidates, please submit your updated resume by using Quick Apply button

*We regret to inform that only shortlisted candidates will be informed.*

Ngu Hui Ling

Registration Number: R1217701

EA License No: 18C9027

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Your new company is a global leader within the environmental services

Your new role as a credit control officer would require you to:

• Follow up with customers for outstanding payments and resolve disputes
• Issue reminder letters
• Attend to queries pertaining to Billings & Collections
• Prepare credit & debit note

You will need:

• A Diploma in Accountancy or its equivalent
• Relevant experience in credit control
• Proficient in MS office

If you are interested in this position, apply now, or send your most updated resume to "[email protected]"

EA License no.: 13C6338 I Reg no.: R21102857

We are looking for a highly motivated research officer who will assist in operating the alternative lipids platform, especially on cultivated fish fat using cellular agriculture technology.

Key Responsibilities:

• Perform routine fish stem cell culture work such as cell expansion and differentiation.
• Operate benchtop bioreactor systems for cultivated fish adipocytes - assisting process optimization, seed train, and bioprocess approaches to scale up.
• Develop relevant bioprocess-related SOPs.
• Lab housekeeping E.g maintenance of lab equipment, reagents and consumables, safety regulations, to ensure continuity of work
  Manage laboratory equipment, ensuring proper qualification, calibration, maintenance, and troubleshooting when necessary.
• Other experimental techniques to employ may include lipids/metabolomics analysis, food related assessments, cell proliferation assays (MTT, MTS), cell isolation, cell line development, staining, fluorescence microscopy, RNA extraction, qRT-PCR, EVs isolation, protein extraction.

Job Requirements:

• Bachelor degree in Life Science, Food Science, or equivalent fields.
• Passion for alternative protein and cultivated meat.
• Responsible, organised and focused, with a strong desire to learn.
• Being able to work independently and as part of a team, take ownership of research projects.
• Proficient in general cell culture techniques.
• Able to work independently and as well as with a team in a fast-paced environment.
• Meticulous and organized with an ability to multi-task.
• Possess good communication, interpersonal, and analytical skills.
• Committed to laboratory ethics and can work flexible hours.
• Proficiency in stem cell biology is preferred.
• Proficiency in bioprocess work with cell culture bioreactors is preferred.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Description

• Regularly inspect properties to assess maintenance needs and coordinate repairs or improvements as necessary.
• Oversee routine maintenance tasks, ensuring the property remains in good condition and complies with safety and regulatory standards.
• Act as a point of contact for tenants, addressing inquiries, concerns, and requests in a timely and professional manner.
• Administer lease agreements, including the negotiation and renewal of leases as required.
• Ensure compliance with lease terms and conditions, including rental payments and property usage.
• Conduct regular property inspections to identify potential issues and ensure adherence to safety and quality standards.
• Prepare detailed inspection reports and implement corrective actions when necessary.
• Coordinate with external contractors and service providers for property maintenance and repairs.

Requirements

• Minimum Diploma in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent.
• A teams player with good interpersonal and organization skills.
• People-oriented with a willingness to learn.
• Able to work under pressure and work beyond normal working hours and on weekends/public holidays.
• Working on Monday to Friday & Alternate Saturday. (5.25 wk week)
• Working Hours: Mondays to Fridays: 8.30am to 5.30pm & Saturday: 8.30am to 12.30pm
• Work Location : North / North-East
• Fresh graduates are welcome to apply

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min ‘A’ level or Diploma
• 2 years of sales experience preferred with basic knowledge in medical products is an added advantage
• Good interpersonal and communication skills
• Team player and a self-motivated individual
• Sales driven, providing excellent customer service and account management over phone
• Commitment to quality, in performing required tasks in a timely manner
• Experience in sales/ telesales/ customer services

1. To support operation for pharmaceutical manufacturing site and willing work in 8hr / 12hr shift as per operation requirements.
2. Responsible for pharmaceutical manufacturing equipment Maintenance, Calibration, spares management and drawings management.
3. A person shall have experience in maintenance of manufacturing equipment like tablet compression machines, Granulation system, tablet coaters, pharmaceuticals packaging lines.
4. A person shall support to achieve site financial objectives through efficient maintenance with optimal cost options.
5. To perform techno commercial evaluations of consultants, vendors, and contractors.
6. Complying with operational and personnel standards, regulatory and statutory requirements to ensure efficient, reliable, and uninterrupted operation.
7. Ensure the site's facilities are maintained to the highest standards for cGMP requirements.
8. Responsible for development SOPs and quality standard for site with following of site QMS procedures.
9. Ensure to meet required the regulatory requirements (e.g. HSA, FDA etc.) and keep site audit ready all the time.
10. Responsible for managing a team of vendors / contractors.
11. To assist on any ah-hoc duties that been assigned / task by the immediate superior.

Job Description

• Develop and execute sales strategies to meet and exceed sales targets
• Identify new business opportunities through market research and networking as well as managing existing accounts
• Identify prospects, develop market segments, generate leads and promote our product offering
• Negotiate and close sales deals
• Monitor industry trends and adjust sales strategies accordingly
• Build and maintain positive relationships and rapport with stakeholders
• Monitor and collect information on competitors
• Achieve assigned sales target

Requirements

• Diploma or ‘A’ levels
• 2 years sales experience preferred
• Basic knowledge in medical products is an added advantage
• Experience in sales coverage for Healthcare Institutions, Clinics or Retail Pharmacies
• Results oriented, good communication and correspondence skills
• Demonstrate competency in key areas including selling skills, planning and organization, analysis and presentation skills
• Meticulous and able to work independently in a fast pace environment
• Class 3 License with own mode of transport preferred
• Those with more years of relevant experience will be considered for the Senior Sales Executive role

Research Institute: Institute of Molecular Cell and Biology (IMCB)

Principal Investigator: Dr. Radoslaw Mikolaj Sobota

We are looking for a data analyst with a strong interest in working with large-scale datasets and have experience with analyzing molecular -omics datasets such as transcriptomics, proteomics and metabolomics data. The candidate should have a strong interest in biology, understanding human diseases and most importantly be willing to learn. He/she will be involved in large-scale clinical projects and performing data-processing to analysis on mass spectrometry-based proteomics experiments. He/she will be expected to carry out data analysis such as differential analysis, machine-learning techniques, supervised/unsupervised clustering and statistical modelling. The candidate is expected to meet project datelines and present his/her work when required.

Job Requirements

• Bachelor or Masters degree in Statistics, Biostatistics, Computational Biology, Mathematical Sciences, Bioinformatics or other relevant degree.
• Degree in Life Sciences with both wet-lab skills and strong data analytic skills are also welcomed.
• Expertise in handling different types of omics data will be preferred.
• Able to carry out software programming such R or Python (Preferably R).
• Able to work independently.
• Good attitude towards learning, responsible and organized.
• Good critical thinking, communication and interpersonal skills.

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

Requirements

• Registered WSH Officer with MOM
• Minimum 2 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in HDB/JTC/Building & Commercial/Mix Development will be advantageous.

The Diocese of Singapore (DOS) has under her umbrella, 27 churches, community services, schools and chaplaincies. The Diocesan Central Administration (DCA) is the corporate headquarter for DOS.

Responsibilities:

• Provide admin support for parish membership related matters i.e. baptism, confirmation, transfer etc.
• Provide guidance to parishes in adhering to Diocesan standard operating procedures and guidelines pertaining to parish membership and confirmation matters
• Extract / obtain annual parish and (overseas) deanery statistics (attendance, baptism, communicants etc.)
• Coordinate confirmation schedule with Bishop and parishes
• Ensure accurate record-keeping within the Data Management Programme (DMP) and address system issues encountered by users with the vendor.
• Responsible for the timely report submission on membership-related statistics for Synod
• Assist in training and licensing of parish workers and lay readers
• Assist in implementation of clear procedures and policies for Diocesan compliance related matters including PDPA, cybersecurity measure, child protection etc.
• Assist in implementation & management of Diocesan Document Management System (DDMS)
• Form part of the DCB Emergency response team
• Any other duties as assigned by CAO and/or Head (Membership, Licensing & Compliance

Requirements:

• Possess at least a Diploma in Administration or other relevant fields
• Fluent in English (speaking and written), ability to converse in Mandarin will be an advantage
• Able to maintain high level of integrity and competency in keeping confidentiality of information and related documents
• Good with interpersonal skills
• Meticulous, responsible and independent worker
• IT Savvy

Salary will commensurate with qualifications and work experience.
Please submit your application with updated resume indicating your notice period and expected salary. Only shortlisted applicants will be notified.

The Clinic Administrative Officer (CAO) is responsible for supporting the Head (Clinic Services) with a smooth running of the clinic reception. The CAO ensures all administrative processes are efficiently and meticulously prepared, attends to enquiries from public, and maintaining the clinic’s inventory and stock.

The responsibilities include and are not limited to:

• Updating and maintaining the clinic’s filing and appointment systems.
• Maintaining updated records for all administrative processes (e.g. sterilisations, micro-chips, notification letters etc)
• Managing daily client transactions and settlement reports.
• Handling of purchases of clinic drugs and medical supplies in compliance with proper procurement processes.
• Updating and maintaining the inventory and preparing monthly reports and stock sheets
• Monitoring and maintain all purchase orders for procurement and ensure compliance to all financial guidelines
• Issuing vouchers for special schemes
• Managing and registering customers at the clinic reception and handle general enquiries via telephone or in person in a professional manner.
• Providing timely updates and notifications to adopters of SPCA’s animals.

Others

• Provision of support for ad-hoc events and SPCA-led projects.

Qualifications and Requirements

• Excellent communication skills and fluency in written and spoken English.
• Strong administrative and IT skills.
• Meticulous and detail oriented.
• Strong interpersonal skills and excellent customer service delivery.
• Experience in data entry and database management is an added advantage but not compulsory

We regret that only short-listed applicants will be notified.

* Please note that for all positions, you must be prepared to travel to 50 Sungei Tengah Road. Please check to make sure that the distance is not too far for you to travel before applying.

What the role involves:

• Performs receiving, breaking shipment bulks, packing, storing in the warehouse
• Distribute/transport raw materials for outbound shipping and inbound to be sent to various production floor/rooms
• Stuffing and Un-stuffing in and out of truck/container using Pallet jack
• To crate and uncrate shipments according to operating procedures and safety measures and update status on crating progress daily
• To support on cycle and physical count when required
• Ensure cleanliness / safety in the warehouse at all time
• Disposing of pallets / empty cartons according to defined disposal methods
• Operating of warehouse equipment such as pallet jet and ensure the equipment is well maintained at all time
• Performs other job related functions as and when required by superior

Required Skills, Qualifications & Experience:

1. Secondary Qualification
2. 1 year of warehouse/relevant work experience
3. IT/Computer Literate and experience in using WMS (SAP) will be an advantage

Work Week:

• 5-Day work week

Work Location

• Serangoon North

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities

• Advise and assist the Project Manager on EHS matters
• Lead the safety team in the implementation and monitoring of environment, health and safety plans/measures.
• Organize safety activities to raise safety awareness on site
• Actively conduct risk assessments at project sites and recommend measures to minimize and eliminate possible risks to any person
• Establish a strong safety culture within the company to collectively achieve the project safety, health targets
• Ensure all Statutory act & regulations, company safety rules & regulations and code of practice are implemented and complied by all employees
• To maintain and monitor achievement of safety & health working environment
• Implement OSH management system
• Manage Safety Audits on site
• Other adhoc duties as assigned

Requirement

• Degree/Master in Engineering (HSE) or equivalent
• Minimum 5 years of relevant working experience as WSHO
• MOM Registered Workplace Safety and Health Officer (WSHO)
• Familiar with constructions site safety inspections and regulations
• Good knowledge of ISO45001, ISO14001
• Possess effective organizational and follow-up skills, meticulous
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Requirements:

• Candidates are required to be able to converse and translate fluently in Native Arabic and English
• Able to work in a fast-paced environment and adapt well under pressure
• Positive, proactive, independent, eager to learn and has a passion for the language
• Good interpersonal, organizational, and time-management skills
• Team player and readily adapts to new situations & way of working when required.
• Is receptive to changes and demonstrates willingness to adapt to them effectively
• Hospital environment / setting

Role:

• To provide assistance and value-added service to Middle East and other Arabic speaking clients by handling enquiries, appointments, admissions, emergencies and other services in relation.
• To provide verbal and written Arabic-English and English-Arabic translation services to clients and others in relation
• To chaperone clients to scheduled consultation / treatment appointments and other non-treatment related events
• To assist with clients visa matters
• To provide accurate and timely feedback and raise urgent issues to the attention of superiors for further actions
• To perform any other related ad hoc tasks assigned

AMC Founded in 2006, licensed by the Singapore Police Force, Police Licensing and Regulatory Department. offers custom security solutions suited to your demands. We work towards meeting the unique needs of every client, be it an enhancement to your current security set up or a complete overhaul.

JOB SCOPE

You are expected to be a professional and competent Escort Officer (EO) to provide security escort services to the First/Second Line Maintenance Engineers (FLM/SLM Engineers) in servicing Automated Teller Machines (ATM) and similar financial machines and products. During your course of work, you are expected to travel from one ATM’s designated location to another to facilitate the diagnosis and solution to each machine.

You will represent the Company in a manner that reflects positively on its image and reputation.

DUTIES AND RESPONSIBILITES

· Responsible for the timely and proper security escort of FLM/SLM Engineers in the course of their work. This includes:

o Arm and disarm alarm panels at sites;

o Provide an independent security presence and coverage to FLM/SLM Engineers including checking for unsafe conditions, hazards, and security violations;

o Observe and Report suspicious activities or incidents to the Company Management

o Provide as an independent checker to FLM/SLM Engineers’ work output where necessary;

o Exert physical strength such as reasonable lifting, bending, squatting, walking, and standing for prolonged periods.

· Responsible for the ownership of the assigned issue/problem until the situation has been resolved to the client’s satisfaction or in accordance to the agreed service level/ performance indicators.

· Responsible to follow all appropriate security procedures and Standard Operating Procedures (SOP) in the course of work.

· Responsible for all Company’s assets and ensure their proper and optimal usage. Assets includes tools, equipment, vehicles, documents and intellectual property.

· Responsible for the accurate and timely reporting of calls, activities, status updates or any other reporting as required in the course of work. This includes the tracking, documentation and reporting of all expenses incurred in the delivery of services where needed.

· Responsible to uphold integrity and reputation of the Company at all times.

· Responsible for the timely and proper completion of any other responsibilities or duties as assigned by the Company.

• Operate smart security and safety systems
• Monitor security or fire command centre
• Key press management
• Guarding and patrolling duties of the premises
• Assist tenants and visitors as necessary
• Any other associated tasks and responsibilities assigned from time to time

1 month AWS + up to 5 month variable Bonus / MNSc

Minimum 2 years of work experience relevant to the work to be carried out by a WSH coordinator, and experience in ISO 45001 Audit.

Responsibilities:

Supports the company's WSH procedures by conducting safety checks to identify cases of non-compliance with organisational procedures and legal WSH requirements in the office and project sites.

Requirements:

Diploma, valid WSQ Advanced Certificate in WSH (Level B)

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

The laboratory offers comprehensive Cytogenetic services including molecular Cytogenetics. Work experience in a Cytogenetics Laboratory/Molecular Laboratory is an advantage.

The Medical Laboratory Scientist/Technologist is required to perform and interpret diagnostic procedures. He/She is willing to work independently as well as in a team to provide quality laboratory services for our patients.

Responsibilities

• Prepare specimens, including tissue samples, blood samples, and cell cultures, for molecular cytogenetic analysis.
• Perform DNA extraction, purification, and quantification for downstream molecular assays.
• Maintains stringent pre and post PCR containment procedures.
• Performs chromosomal microarray (CMA) adhering to quality control guidelines.
• Performs Fluorescence in-situ hybridization (FISH) adhering to quality control standards.
• Perform tissue culture of different specimen type including culture initiation, maintenance, and harvest.
• Chromosome preparation and staining for microscopic analysis.
• Chromosomal analysis meeting or exceeding established productivity and quality control standards.
• Performs quality control checks to ensure precision and accuracy of tests.
• Perform troubleshooting and risk management to process.
• Prepares reagents and controls using derived procedures.
• Monitors and maintain laboratory supplies.
• Performs routine and preventive maintenance of equipment.
• Impart skills and knowledge to colleagues and others.
• Works safely and following laboratory safety, Policy, and Procedure requirements at all times.
• Strong attention to detail and organizational skills.
• Excellent communication and teamwork abilities.
• Able and willingness to work on weekends including public holidays.

Additional information

Career Level

• Entry

Qualification

• At least a Degree in Molecular Biology/Biotechnology/Biomedical Science or equivalent
• Relevant experience in Molecular Cytogenetics for Senior position

Summary

The Customer Services Officer is responsible for the management of customer requests and for providing assistance to customers at check-in counters. He/she manages flight requests, verifies travel documents and works with other departments to resolve customer issues. To maintain a safe working environment, he/she ensures his/her team adheres to all safety and/or security standards and escalates safety breaches to supervisors and authorities.

The Customer Services Officer demonstrates professional behaviour when responding to passenger complaints and acts as a service ambassador for the organisation. He/she works in shifts to accommodate round-the-clock flight arrivals and departures and is physically strong to assist passengers with lifting of their baggage. Moreover, he/she is detail-oriented, possesses excellent customer service and communication skills and handles passengers with special needs effectively.

Duties and Responsibilities

1) Provide quality customer services

· Manage and control flight requests such as seat selections and meal arrangements

· Service customers at the first-class and premium check-in counters

· Ensure all travel documents, passports and/or visas comply with verification requirements

· Manage and control discrepancies at the gates

· Handle complex customer requests

· Handle complex customer issues regarding irregular flight operations

· Generate finalised passenger manifests Resolve complex service requests regarding automated check-in systems

2) Uphold safety and/or security standards

· Interpret and follow safety and/or security standards for teams in the workplace

· Escalate reports of breaches in safety and/or security standards to relevant authorities

3) Influence organisational development

· Provide on-the-job training to team members on day-to-day tasks

· Act as mentor to team members

Requirements

▪ Minimum GCE 5 “N” levels and above

▪ Minimum 2 years’ experience in passenger handling or equivalent experience