Job Description:

• Coordinates with the Project Team in understanding client requirements and how they translate in application features
• Collaborate with the Team to set specifications for new applications
• Perform troubleshooting and debugging of applications when required
• Evaluate existing applications to reprogram, update and add new features
• Work with business process owners/SMEs to assess capabilities and identify high-level user requirements
• Work with project managers, architects and SMEs to define metrics and performance goals for the process.
• Participate in transitioning the requirements and use cases.

Job requirements:

• Knowledge in PEGA Rule Process Commander, Care Management Framework (PEGA)
• PEGA Certification is preferred
• Knowledge in executing project releases on Pega PRPC BPM platform through the complete SDLC lifecycle.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Responsibilities:

• As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements.
• You will be expected to be a Subject Matter Expert (SME), collaborate and manage the team to perform, and make team decisions.
• Additionally, you will engage with multiple teams and contribute to key decisions.
• You will also be expected to provide solutions to problems that apply across multiple teams.
• Develop innovative solutions to enhance application functionality
• Collaborate with cross-functional teams to gather and analyze requirements
• Perform code reviews and provide technical guidance to team members
• Troubleshoot and resolve application defects and issues
• Stay updated with industry trends and best practices to continuously improve application development

Requirements:

• Master proficiency in SAP for Utilities InterCompany Data Exchange is required.
• Advanced proficiency in Configuration & Release Management, Design & Build Enablement, and Build Management are recommended.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Title: Product Manager – Startup App

Location: Singapore and able to travel

Job Type: Full-Time

Start Date: Immediate

About Us:

We are an innovative startup focused on transforming the way people discover, order, and experience food through our cutting-edge app. We're looking for a passionate and experienced Product Manager to join our team and lead the development of our product roadmap. This is a unique opportunity to shape the future of food ordering, delivery, and discovery in a rapidly growing market.

Job Description:

As a Product Manager, you will play a critical role in driving the success of our app by overseeing its lifecycle from concept to execution. You will be responsible for collaborating with cross-functional teams, defining product features, and ensuring the app meets the needs of our customers. Your deep understanding of the food tech industry, combined with your technical expertise and UX/UI design knowledge, will help create a seamless and secure user experience.

Key Responsibilities:

• Product Strategy & Roadmap: Define and prioritize the product roadmap, ensuring alignment with the overall business goals and user needs.
• Food Tech Expertise: Leverage your knowledge of the food ordering, delivery, and discovery landscape to deliver features that drive user engagement and satisfaction.
• UI/UX Design Collaboration: Work closely with UI/UX designers to ensure the app delivers a user-friendly, intuitive, and visually appealing experience. Proficiency in Figma or similar design tools required.
• Cross-Functional Leadership: Collaborate with engineering, marketing, and operations teams to drive product development and ensure timely delivery of features.
• Security & Technical Oversight: Ensure that the app adheres to best practices in security, user privacy, and data protection. Work with the technical team to ensure scalability and performance.
• Market Research & Analytics: Continuously monitor industry trends, customer feedback, and app performance to inform product decisions and optimizations.
• Agile Process Management: Lead agile product development cycles, managing sprints, user stories, and backlogs to ensure on-time and on-budget delivery.

Required Skills & Qualifications:

• Experience: 3+ years of product management experience, ideally within the food tech, food delivery, or e-commerce sectors.
• Industry Knowledge: In-depth understanding of the food ordering, delivery, and discovery space, including key trends and customer pain points.
• UI/UX Design: Strong familiarity with UI/UX principles, design tools like Figma, and collaboration with design teams to create an exceptional user experience.
• Technical Proficiency: Solid understanding of app development processes, security best practices, and technical requirements for mobile and web apps.
• Security Focus: Knowledge of data security, compliance (GDPR, CCPA), and secure payment systems integration.
• Agile Methodologies: Proficient in Agile methodologies, with experience leading sprints and managing product backlogs.
• Strong Communication Skills: Excellent verbal and written communication skills to effectively collaborate with internal teams and stakeholders.
• Problem-Solving & Analytical: Strong analytical mindset, able to use data and customer insights to inform decisions and optimize the product.
• Start-up Mentality: Ability to thrive in a fast-paced, dynamic startup environment with a strong sense of urgency and ownership.

Preferred Qualifications:

• Experience with food delivery or food discovery platforms like Meituan, Dianping, Agoda, UberEats, DoorDash, GrubHub, or similar.
• Experience with APIs and integrations related to payments, delivery services, and third-party APIs.
• Familiarity with A/B testing, user journey mapping, and product analytics tools.
• Familiar with Asia tech latest trend and information.
• The job require you to travel regular to China and Asean countries.

What We Offer:

• Immediate Start: We’re looking for someone to join the team and make an impact right away.
• Competitive Salary: Neogonitiabke Based on experience.
• Flexible Work Environment: Work remotely, with opportunities for in-person collaboration.
• Growth Opportunity: Be part of an exciting startup with ample room for career growth and development.
• Dynamic Team: Work with passionate, driven individuals dedicated to disrupting the food tech industry.

If you're excited about building a product that changes the way people experience food, and you have the skills and experience we’re looking for, we’d love to hear from you.

How to Apply:
Please submit your resume, portfolio (if applicable),recent photo and a brief cover letter explaining why you're the perfect fit for this role. Include any relevant project experience in the food ordering or delivery space.

You may apply via my career or email [email protected]

Deadline: Applications will be reviewed on a rolling basis. Apply ASAP to be considered.

An exciting opportunity for Application Support, responsible for providing expert-level support for business applications, with a specific focus on Linux/Unix environments and SQL databases.
This role involves troubleshooting complex issues, scripting automation, and performing database management tasks to ensure application stability and performance.

Mandatory Skill Set:

• Diploma / Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience;
• At least 2 years of experience in IT service management or support roles in large scale organizations with diverse IT systems;
• Proven experience with Linux/Unix shell scripting;
• Proficiency in SQL for querying and managing databases;
• Advanced troubleshooting and problem-solving skills for Linux/Unix and SQL issues;
• Strong scripting skills for automating tasks and processes;
• Knowledge of application and database performance monitoring tools;
• Excellent verbal and written communication skills;
• Ability to work independently and in a collaborative team environment;
• Familiarity with cloud platforms (e.g., AWS, Azure);
• Exposure to CRM systems, and digital signage/inventory systems.

Responsibilities:

• Handle IT Incidents, Requests, and Escalation processes and troubleshoot and resolve system application problems;
• Provide technical expertise in analyzing and providing the best solution on complex technical issues in a timely and efficient;
• Engage with various teams on resolution and maintain effective communication between stakeholders;
• Manage vendor performance through service level management;
• Enhance existing support process to maintain/improve service level and quality;
• Support audit and compliance-related activities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews

Skillsets: Python / Java / VBA

• Writing scalable, robust, testable, efficient and easily maintainable code
• Translating software requirements into stable, working, high performance software
• Ensure that software packages and programs are well documented and has reasonable test coverage
• Collaborate closely with other internal technical teams/business users in investigating, testing and deployments
• Responsible for handling Release Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.
• Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines
• Application Support, Deployment of Release, patches & fixes on Platform
• Analyze application performance, perform tuning and ensure high availability & stability of platform.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

1. Design and application of all Building Services BEMS control systems.

2. Verification of functional design specifications and points schedules.

3. Work closely with various MEP teams.

4. Assist project management with scheduling, scope development, and proposal development

5. Assist in verification of BMS network schematics, BMS plant schematics including field device locations. BMS points lists and schedules. BMS sequence of operation descriptions for performance and functional design specifications. BMS materials and workmanship specifications. Site surveys, inspections and monitor site works.

6. Carry out on-site inspections of BMS installations and witnessing of BMS control functionality testing.

7. Provide advice on appropriate control strategies for building services systems and application of the latest Building Energy Management technologies.

8. Develop in-house technical standards, details and specifications.

Requirements

1. Applicable degree in related subjects.

2. 4-6 years BMS controls development experience

3. Experience with Pharmaceuticals control systems will be an added advantage

4. AutoCAD and/or Revit experience

5. Ability to listen to client needs, engage with design team members, and drive project beyond expectations .

Lantern Recruitment Solutions Pte Ltd

Mom Lic No: 19C9683,EA Reg No : R1763695

• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL
• programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.
• Willing to work in shifts to provide 24/7, on-call, holiday and weekend supports
• For the shift schedule, rotation is normally 1 week.
• Morning (Monday to Friday) (7am to 4pm) shift
• Saturday 11pm to 6am Shift
• Sunday: 6am to 3am Shift.

Write and maintain programmable code outlined in technical instructions and specifications for software applications. The job requires the candidates to do programming in Microsoft and Oracle Technologies like AL, .net, Java on SQL / Oracle database . It involves understanding the Technical specifications provided and write high quality code efficient programs. Candidates are expected to use AI ( Co pilot ) whereever possible to shorten the time required for development of programs / Software .

The candidate shoud have a Bachelor's Degree in Computer Science / Information Technology or a Science degree with specalization in computers . Should have at least 3 years of programming / software development experience.

Job Description:

Primary Skills: Python, Unix, SQL

Job Description:

• Design and develop highly complex and scalable Python modules.

• Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.

• Participate in requirement analysis and propose alternative solutions where necessary.

• Integrate applications using middleware software such as Avro Kafka and handle database design.

• Deploy applications to OpenShift via CICD pipelines.

• Collaborate with application support, developers, and product owners to ensure successful releases.

• Be flexible to work extra hours to meet corporate and departmental goals.

• Ability to prioritize and manage multiple tasks in a fast-paced environment, working under pressure.

Job Requirements:

• Degree in Computing, Computer Science, or Engineering preferred.

• 3 to 8 years of experience, preferably in the financial/fintech industry.

• Experience in supporting trading desks.

• Familiarity with Agile/Scrum methodologies.

• Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.

• Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.

• Strong analytical and problem-solving skills.

• Experience documenting design and development work in Confluence.

• Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).

• Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).

• Proficiency in writing batch scripts using shell scripting.

• Experience with Linux, OpenShift, Avro-based Kafka, Docker, Nginx, Sentinel Redis, AngularJS basics, REST APIs (Flask), JSON, and web sockets.

• Experience with CI/CD pipelines and Bitbucket.

Design and develop highly complex and scalable Python modules.

Integrate applications using middleware software such as Avro Kafka and handle database design.

Deploy applications to OpenShift via CICD pipelines.

Experience in supporting trading desks.

Familiarity with Agile/Scrum methodologies.

Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.

Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.

Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).

Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).

Flexisolve Technology is looking for an engineer with at least 3-4 years experience and who is interested to be involved in applying the analytical skill knowledge in the field.

Responsibilities:

1 To conduct test and perform analysis on instrument to working condition.

2 To learn about the instrument function and specification of products the company represent.

3 To assist pre-sales support with matters relating to technical applicaitions.

Requirements:

1 Diploma/ Degree in Chemical Engineering, Analytical Chemistry .

2 Minimum 3 years of relevant experience in industry.

3 Strong analytical skills and good grasp of analytical instruments in gas analysis.

4 Fieldwork is expected.

5 Experienced /Mid career candidates are welcome.

Only shortlisted candidates will be notified.

Pls email resume with photo to [email protected]

Responsibilities

Application Support:

Provide second and third-level support for Java-based applications.

Diagnose and resolve technical issues in a timely and efficient manner.

Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage

Troubleshooting:

Analyze, identify, and resolve complex software issues.

Debug and troubleshoot Java code to fix defects and performance issues.

Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

Work closely with development teams to understand application functionalities and dependencies.

Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.

Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

Participate in the development and deployment of application updates and enhancements.

Write and maintain documentation for application support processes and procedures.

Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

Manage and prioritize incident tickets and service requests.

Escalate critical issues to appropriate teams and ensure timely resolution.

Conduct root cause analysis and provide recommendations for preventing future incidents.

Any other ad hoc duties as assigned by supervisor.

Qualifications

Proficiency in Java and Java EE technologies.

Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).

Experience with databases (SQL, Oracle, MySQL) and writing complex queries.

Familiarity with version control systems (Git, SVN).

Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.

Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description:

A Cloud Data Engineer specializing in AWS, Databricks, and Informatica IDMC is responsible for building and maintaining a robust, integrated, and governed data infrastructure that leverages the strengths of the analytics platforms to extract valuable insights from data while ensuring data security, compliance, and high-quality data management.

Roles And Responsibilities:
• Develop ETL (Extract, Transform, Load) processes to cleanse,
transform, and enrich data, making it suitable for analytical purposes using Databricks' Spark capabilities and Informatica IDMC for data transformation and quality.
• Monitor and optimize data processing and query performance in both AWS and Databricks environments, making necessary adjustments to meet performance and scalability requirements. Utilize Informatica IDMCfor optimizing data workflows.
• Implement security best practices and data encryption methods to
protect sensitive data in both AWS and Databricks, while ensuring
compliance with data privacy regulations. Employ Informatica IDMC for data governance and compliance.
• Implement automation for routine tasks, such as data ingestion,
transformation, and monitoring, using AWS services like AWS Step
Functions, AWS Lambda, Databricks Jobs, and Informatica IDMC for
workflow automation.
• Maintain clear and comprehensive documentation of data infrastructure, pipelines, and configurations in both AWS and Databricks environments, with metadata management facilitated by Informatica IDMC.
• Collaborate with cross-functional teams, including data scientists,
analysts, and software engineers, to understand data requirements and deliver appropriate solutions across AWS, Databricks, and Informatica IDMC.
• Identify and resolve data-related issues and provide support to ensure data availability and integrity in both AWS, Databricks, and Informatica IDMC environments.
• Optimize AWS, Databricks, and Informatica resource usage to control costs while meeting performance and scalability requirements.
• Stay up-to-date with AWS, Databricks, Informatica IDMC services, and data engineering best practices to recommend and implement new technologies and techniques.


Requirements / Qualifications
• Bachelor’s or master’s degree in computer science, data engineering, or a related field.
• Minimum 4 years of experience in data engineering, with expertise in AWS services, Databricks, and/or Informatica IDMC.
• Proficiency in programming languages such as Python, Java, or Scala for building data pipelines.
• Evaluate potential technical solutions and make recommendations to resolve data issues especially on performance assessment for complex data transformations and long running data processes.
• Strong knowledge of SQL and NoSQL databases.
• Familiarity with data modeling and schema design.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• AWS certifications, Databricks certifications, and Informatica
certifications are a plus

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Description

• Researches, plans, coordinates and proposes original designs of mechanical products and systems. Performs testing of prototype and production equipment.
• Participates in customer and project review meetings relating to project assignments. Reports and presents information as required.
• Analyzes projects work scope to develop and coordinate design/drafting manpower requirements for project demand and scheduling.
• Assists in conceptual customer design proposal, identification of application. Prepares designs and layouts that define equipment concepts, or the basic functional characteristics of systems, components, structures or equipment.
• Leads design staff, on a project basis, in analyzing design alternatives. Suggests design options and prepares layouts illustrating the need of the customer.
• Review complete product layouts, working from detail drawings and sub-assemblies. Prepares and review all levels of engineering calculations.
• Create, check and review TCE and Engineering documentation through the ECN process
• Is responsible for project status for on-time delivery, productivity and quality and safety of design. Reports as required on assigned projects.
• Provide a link with the Product Groups to transfer new technologies or design improvement to the operations
• Follow all TFMC rules and procedures for Engineering, Quality, Environment, Health and Safety.
• Conducts and prepare design reviews
• Conduct SITs
• Goes on field assignments for new products installation and commission
• Provides technical support to manufacturing and marketing

Requirements

• Mechanical engineering degree (minimum honors, masters preferred) or minimum ten years related design/drafting experience within FMC engineering
• Knowledge of TFMC products and manufacturing processes or related experience preferred.
• Ability to perform high level engineering calculations.
• Experience in leading and supporting others in team building and time management skills.
• Skills include design, product knowledge, enabling technology, and computer skills.

Responsibilities

Application Support:

Provide second and third-level support for Java-based applications.

Diagnose and resolve technical issues in a timely and efficient manner.

Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage

Troubleshooting:

Analyze, identify, and resolve complex software issues.

Debug and troubleshoot Java code to fix defects and performance issues.

Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

Work closely with development teams to understand application functionalities and dependencies.

Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.

Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

Participate in the development and deployment of application updates and enhancements.

Write and maintain documentation for application support processes and procedures.

Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

Manage and prioritize incident tickets and service requests.

Escalate critical issues to appropriate teams and ensure timely resolution.

Conduct root cause analysis and provide recommendations for preventing future incidents.

Any other ad hoc duties as assigned by supervisor.

Qualifications

Proficiency in Java and Java EE technologies.

Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).

Experience with databases (SQL, Oracle, MySQL) and writing complex queries.

Familiarity with version control systems (Git, SVN).

Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.

Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Ref.: 2024B081

Our client is a leading homeland security solution provider. They deliver turn-key solutions from design, development, integration, testing, commissioning to post-implementation maintenance.

Job Description:

• Responsible for leading the development of Enterprise products and/or delivery of software services and cloud platforms which include governance and implementing best development practices
• Work with pre-sales on technical proposals and evaluation of application architecture solution
• Work with technology architecture team on the design and solutioning of both monolithic and microservices architecture
• Staying abreast of latest technology and work with R&D team on conceptualized design of prototype and Proof-Of-Concept(POC) into eventual solution for end user’s business cases

Job Requirement:

• At least 5 years of relevant experience
• Extensive knowledge and development experience in C# or Java or NET Core, Spring Boot
• Good understanding of agile software delivery methodology and experience in doing DevSecOps
• Experience in RDBMS, NoSQL, containerization technology(docker,kubernetes) as well as distributed computing
• Experience in implementation of API gateways, centralized logging and monitoring, messaging and authentication middlewares
• Good understanding of networking concepts such as TCP/IP, DNS, HTTP
• Experience in infrastructure automation(IAC) and the tools such as Ansible or Terraform will be advantageous
• Achievements in various cloud certifications will be advantageous

We regret that only shortlisted applicants will be notified.

EA License: 18C9079

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. A System Application Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The System Application Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Taking corrective actions to recover failed jobs and ensure batch processing is executed on time and to completion
• Monitoring batch processes and addressing issues to ensure SLAs are met
• Escalating issues appropriately based on documented processes
• Documenting all issues following standard ITIL Incident and Problem Management processes
• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries
• Performing change reviews, executing change tasks, and coordinating change activity as needed
• Assisting support teams in updating job documentation and job schedules as needed to support efficient and effective batch processing
• Performing proactive analysis of the Visa’s complex batch schedules to detect potential problems and when required, take preventive/corrective actions
• Performing UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client and customer service experience
• Team player and a good listener
• Strong reporting and documentation abilities
• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities
• Ability to work independently and to also work effectively as part of a collective team
• Strong analytical and diagnostic skills, e.g., root cause analysis
• Experience working directly with customer support to solve technical problems
• Must have a strong commitment to execution, follow through and timely communication
• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients
• Good organization skills and a high level of attention to detail

Job Description:

Performing all run activities in respect of CA-CIB process, ensuring :

• SLA and priorities are respected
• Appropriate reaction, in line with the severity of an incident or escalation.
• CA-CIB process are dully followed (service request, change, incident, problem management)
• Management of technical issues, escalations and ensuring good level of delivery
• Primary operational technical support and assist the functional support teams
• Good collaboration between various teams within ITS and also BLI

Continuous improvement of service:

• Propose improvement and solution to reduce repetitive tasks
• Improving complex operations (DRP, Migrations, Major maintenance etc.)
• Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
• Reducing time-to-market by implementing CICD pipelines where possible.
• Improve and standardize existing workflow processes and framework.
• Bridging the gap between Dev and Ops.

Managing knowledge within the team:

• Share the knowledge within AS teams through the WIKI
• Promoting knowledge sharing within the organization (trainings, documentations etc.)

Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…) :

• Act as global coordinator main events.
• Review of major releases roadmaps
• Ensure post checks are documented, performed and report is shared

Requirements:

• The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.
• Functional: No functional skills required. Experience in a banking environment is obviously a plus.
• Technical and process
• Minimum 3 years of experience with UNIX environments.
• Minimum 3 years of experience in scripting languages such as Python, Powershell.
• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes.\
• Experience with task schedulers such as Control-MGood understanding of IT ecosystems and application architectures

Knowledge about

• CICD pipelines, ITIL practices, Agile practices, Lean
• Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Soft skills

• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

No functional skills required. Experience in a banking environment is obviously a plus.

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

• Conduct thorough needs assessments to identify current and future customer requirements.
• Collaborate with clients to understand their business operations and visualize future-state solutions, including data flows and process improvements.
• Provide expert technical guidance and industry best practices to optimize solutions.
• Troubleshoot issues, identify root causes, and propose effective solutions.
• Develop comprehensive system requirements documentation and communicate them clearly to development teams.
• Review and ensure the quality of deliverables produced by development teams.
• Lead and manage small to medium-sized projects from initiation to completion.
• Provide support and guidance to team members as needed.

Requirements

• Possess a strong understanding of the Software Development Life Cycle (SDLC) and be proficient in both waterfall and agile development methodologies.
• Interpersonal skills, and the ability to collaborate effectively within a team environment.
• Possess strong consulting skills and relevant experience.
• Be proficient in Microsoft products, such as Dynamics or Power Platform. Possess strong design skills and programming and testing abilities (including test planning and familiarity with testing methodologies).
• Exhibit strong analytical, problem-solving, documentation, and reporting skills. BPMN skills are a plus.
• Be proactive and eager to explore enterprise solutions, software, and technology.
• Possess project management skills for small to medium-sized projects. Be detail-oriented and able to effectively plan, organize, and structure work.
• Have experience in enterprise solutions, including workflow, app development, RPA, Power Platform, cloud solutions, project management, etc.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25007

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsibilities:

• Involved in new systems development and enhancements, and maintenance to existing applications to ensure alignment with business objectives
• Responsible for analysis, programming, problem resolution and user support for one or more system applications
• Plan, execute and monitor projects assigned to ensure deliverables are within scope, budget and schedule
• Prepares technical and user documentation
• Ensure codes are securely written and designed accordingly to industry standard.
• Maintain proper code versioning using source code management tool

Requirements:

• Minimum 1 years of Application development (full stack) and/or support experiences, of which must have at least one full development cycle from design to implementation from start to completion
• Good knowledge and understanding of the Agile / SCRUM software development cycle and familiar with other development methodologies
• Good working experience developing web applications, and integrating enterprise systems
• Experience with web Front End technologies (HTML5 / CSS) and CSS Framework such as Bootstrap
• Good working experience with JavaScript, web frameworks, RESTful APIs and related technologies
• Experienced with back-end language in Java or .NET

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License No.: 13C6305

Reg No: R1770654

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Mandatory Skills

Reports To

Project Manager

Job Overview

• To work with Application and Infrastructure Teams to Setup & Configure Infrastructure, Application in OCP

Responsibilities and Duties

• To coordinate in setting up Infrastructure and support Application Infra needs
• To work with Application team to Setup, Migrate, Test Applications from VMs to OCP

Qualifications

• Well versed and Experienced in Redhat Openshift (OCP) Development & Architecture
• Knowledge in Linux OS & MariaDB
• Experience in JAVA Development, Shell Scripting, DevOps
• 5 Years minimum professional experience and 3 Years minimum relevant experience
• Willing to work in shifts and in weekends
• Team player to work with multiple teams and teammates
• Ability to work independently and handle multiple concurrent initiatives
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ability to meet deadlines with no compromise on the quality of the work product.

Key Responsibilities:

Application Support:

• Provide second and third-level support for Java-based applications.
• Diagnose and resolve technical issues in a timely and efficient manner.
• Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

Troubleshooting:

• Analyze, identify, and resolve complex software issues.
• Debug and troubleshoot Java code to fix defects and performance issues.
• Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

• Work closely with development teams to understand application functionalities and dependencies.
• Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
• Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

• Participate in the development and deployment of application updates and enhancements.
• Write and maintain documentation for application support processes and procedures.
• Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

• Manage and prioritize incident tickets and service requests.
• Escalate critical issues to appropriate teams and ensure timely resolution.
• Conduct root cause analysis and provide recommendations for preventing future incidents.
• Any other ad-hoc duties as assigned by supervisor.

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 5 years of experience in Java development and application support.
• Technical Skills:
  • Proficiency in Java and Java EE technologies.
  • Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
  • Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  • Familiarity with version control systems (Git, SVN).
  • Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  • Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description

• Design and develop application and technical architecture components, ensuring high performance, responsiveness, and scalability.
• Create and maintain technical documentation.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Stay up-to-date with emerging technologies and trends.
• Assist in the preparation and production of releases of software components.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Manage a small team of developers, providing leadership, guidance, and mentorship.
• Lead the team in coding, unit testing, and code reviews, ensuring adherence to best practices.
• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Collaborate with project managers and stakeholders to understand and refine requirements.
• Work closely with business analysts and end-users to ensure technical compatibility and user satisfaction.
• Develop and maintain technical documentation, including specifications, system design documents, and testing documentation.
• Ensure compliance with company standards and policies, including security standards and development methodologies
• Perform the detailed design of application and technical architecture components.
• Develop common test data.
• Configure, build, and test the application or technical architecture components.
• Collaborate with other developers, designers, and architects to ensure configurations meet requirements and performance goals.
• Adhere to security coding practices to mitigate common vulnerabilities.
• Participate in code reviews and notify the technical architect and project manager of any issues.
• Assist in transitioning application components to testers.
• Address defects and performance issues identified during testing.
• Document the application for maintenance purposes.

Top 3 Core skills
1. AS400 RPG & COBOL
2. Knowledge in Remittance Application
3. ALBON and SQL, DB2

Skills which are good to have / optional
1. Knowledge or experience working on AS400 Technologies
2. Knowledge or experience working on SWIFT and Local RTGS Application
3. Ability to work independently with minimal assistance
4. Software development/programming experience
5. Strong problem-solving skills: able to logically break down a problem into smaller manageable parts to solve

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Ref.: 2024B082

Job Description

• Lead and manage a team of application specialists and consultants
• Work closely with internal teams including presales, PM, QA and post delivery support to ensure projects are on track and well supported
• Participate in the hiring process to build a highly functional engineering team with an eye for staff retention and development
• PM to ensure projects are on track. Support the projects whenever necessary
• Conduct regular performance reviews, provide constructive feedback, and create development plans for engineers

Job Requirement

• At least 6 years of relevant working experience
• Degree in Computer Science, Computer Engineering or related technical discipline
• Proven ability to lead and motivate a team of engineers, with strong decision-making and problem-solving skills.
• Proficiency in software development practices and frameworks.
• Experience with Agile/Scrum methodologies.
• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
• Familiarity with cloud platforms, container technologies (e.g. Kubernetes), software governance practices will be advatanges
• Good to have some prior experience in highly regulated industries

We regret that only shortlisted applicants will be notified.

EA License: 18C9079