Job Description

The Network Services Support (NSS) team under CTI (Citi Technology Infrastructure), provides 24x7x365 network support in a dual hemisphere, 12hours shift rotation, follow the sun model with one command center in Irving, Texas and the other in Singapore. Each center provides real-time backup for the other enabling efficient transfer of operations.

The NSS supports over 45,000 Network devices including 15,000 data circuits across 103 countries covering North America, Latin America, EMEA, Asia Pacific regions. The NSS is the single point of contact for all network related issues and provides end to end support for the Global Citi network.

As a team member of Network Services Support, your responsibilities includes:

• Providing Technical Support for the firm’s global network with a focus on both network infrastructure projects and infrastructure break fixes.
• To represent Network Services Support (NSS) professionally on conference calls with cross functional partners throughout the technology organization while conducting in depth technical investigations of ongoing incidents involving network connectivity and performance issues.
• Ensuring infrastructure changes, authorization requests, communications to stakeholders for post change testing, arrangement of hardware replacements are completed complying with established process and execute due diligence in planning to prevent causing disruption of services, in compliance with defined IT processes and procedures.
• Display competency and professionalism on conference calls for major incidents which may or may not be due to a failure in NSS managed technology infrastructure. Ability to drive major incident calls as the lead network representative with assertiveness, logical troubleshooting along with clear and concise communication towards both external and internal stakeholders.
• Performs post mortem Root Cause Analysis for complex, high visibility issues or major incidents within tight timeline and the ability to drive vendors assertively to produce justifiable root causes in a professional manner.
• Maintain focus and poise during the support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution.
• Collaborate and communicate accurately with people at different technical knowledge level ranging from Subject Matter Experts, Services Managers to Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible.
• Good understanding of Software defined networking (SDN) technologies concepts and the evolution and deployment approaches of SDN technology across traditional IP networks.
• Perform pre-defined configuration assurance/standard checks to satisfy Risk & Control and Safety & Soundness initiatives as part of proactive configuration management of all NSS managed technology infrastructure.
• Refine and improve existing processes to accomplish the desired results with better efficiencies and effectiveness.
• Maintain written operational procedures for the organization including document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high quality document management.


Skills and Experience Required

• 7+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Strong knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Expert working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Strong working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Strong working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes; CCNP, CCIE, JNCIS, JNCIP, etc
• Strong knowledge in SDWAN technology.
• Intermediate to Expert software or programming knowledge in Python, JSON, Certified Scrum Master, NSO and in Terraform, AWS (Solutions Architect), Kubernetes, is a plus.

General Attributes, Characteristics, and Capabilities

• Highly assertive communications skills, commanding personality while maintaining professionalism. Ability to engage a large audience and lead the discussion with clear, concise, and highly assertive communication.
• Capable of understanding customers’ requirements and setting the correct expectation to stakeholders to prevent re-work or incorrect project delivery.
• Effective prioritization skills and high energy. Ability to work in a fast-paced network operations environment. Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational and project based workload.
• Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions. Ability to drive communication between business leaders and IT. Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence.
• High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic, inspires excellence and enthusiasm amongst peer group
• Resilient and highly responsive in overcoming adversity, ability to work through a multitude of challenges/obstacle in order to achieve the desired end result
• Process oriented; self-disciplined and settles well into established systems and structures. Focuses on the journey as well as the destination.
• Ability and flexibility to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within the confines or operational procedures to achieve a suitable outcome for all stakeholders.
• Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication towards continual growth and self-improvement including year-over-year progression in industry certifications and overall technical proficiencies and knowledge base.
• Strong analytical, organizational, written and interpersonal skills

The Caregiver Support Network (CSN) programme by MPCSL was started in 2022 to look after the needs of caregivers in Marine Parade. The programme has benefited the lives of many and is now expanding into the neighbouring Kembangan-Chai Chee (KCC) constituency.

The Programme Manager (PM) will work with the Head, CSN to implement and establish this programme in KCC.

Roles & Responsibilities

Programme Management

· Conduct needs-assessment and onboard eligible caregivers onto the programme.

· Organise, curate and manage workshops and activities for caregivers.

· Promptly attend to requests of caregivers wrt to caregiving needs till satisfactory completion.

· Conduct regular house visits and phone calls to engage caregivers.

· Liaise with stakeholders and community partners to identify potential caregivers.

· Participate and perform outreach efforts during roadshows and events.

Review & Evaluate Programme’s Initiatives

· Ability to build rapport and engage caregivers across all demographics to find out gaps and needs.

· Review current initiatives/ activities (e.g. workshops, relevant resources) and identity growth areas.

· Plan and execute programme evaluation processes e.g. quantitative/qualitative surveys, and focused group discussions etc.

· Implement initiatives with proper structure and process i.e. collateral design, publicity campaigning, officially launching the programme etc.

Financial Planning and Management

· Oversee the annual budget planning exercise and track income and expenditure of the programme.

Required Competencies

Technical Competencies

· Degree holder in any discipline, preferably in Social Sciences

· Fluent and well-spoken in English and Mandarin Chinese/ Bahasa Melayu

· Minimum 3 years of work experience. Experience in social services/ community care / healthcare sectors would be would be advantageous

· Have a good understanding of healthcare schemes and social service landscape

· Ability to analyse data and outcomes to determine trends and identify gaps

· Strong interpersonal and communication skills

· Good team player

· Proficient in Microsoft Office

· Experience in marketing, design work, and social media would be advantageous.

Core Competencies

· Demonstrated ability to drive projects independently, from conception to completion.

· Demonstrated capacity to handle multiple stakeholders, including MPCSL’s Patrons and Board of Directors

Interested candidates can email [email protected]

Join a dynamic team and contribute to the success of a global leader in ICT infrastructure and smart devices. We are seeking a highly motivated and results-driven Account Manager to drive business growth within the Aviation, and E-commerce sectors

Responsibilities

• Identify, qualify, and pursue new business opportunities within the target sectors, developing and executing targeted account plans
• Build and nurture strong, long-term relationships with key decision-makers at target accounts, including C-level executives
• Develop and present compelling solutions that address customer challenges and leverage the latest ICT technologies
• Achieve and exceed sales targets, drive revenue growth, and contribute to the overall success of the business
• Conduct market research and analysis to identify emerging trends and opportunities within the target sectors
• Work closely with internal teams (e.g., sales engineering, marketing, product management) to ensure successful project delivery

Requirements

• Bachelor's degree in Business, Computer Science, or a related field
• 5+ years of proven success in enterprise sales, account management, or business development within the ICT industry
• Demonstrated experience in selling complex solutions to customers in the Aviation or E-commerce sectors
• Strong understanding of IT trends, including cloud computing, networking, cybersecurity, and digital transformation
• Excellent communication, presentation, and negotiation skills with the ability to influence key stakeholders
• Strong analytical and problem-solving skills with a data-driven approach

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

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Make an Impact by

• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support the expansion, upgrades and roll-outs of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters.
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services.
• Analyse SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Prepare statistical reports on network and equipment performance.
• Analysing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engages Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.
• Review financial documents in preparation for the next cycle.
• Negotiation with vendors has led to expenditures within budget and maximized value.
• Audits and reviews of the SD-WAN Platforms in parts or as a whole to keep in terms of the environment landscape.

Skills for Success:

• Minimum Diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell SONiC.
• Hands on experience with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade procedure.
• Good analytical and trouble-shooting skills in technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.
• Able to document and investigate existing infrastructure for the benefit of maintaining and operating the environment, discovering possible security breaches or vulnerabilities or finding opportunities for improvement for optimal network performance.
• Manage principal vendors, providers, internal and external stakeholders.
• Write and implement policies, guidelines, and SOPs for managing the infrastructure.
• Good to have Cisco certifications (CCNA, CCNP) or Juniper certifications (JNCIA, JNCIS)

Highlight:

• Japan MNC
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• Location: Tanjong Pagar

Responsibilities:

• Provide consultation, solutions and product knowledge to support sales team
• Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.
• Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.
• Present the solution to customer and prepare the technical offer and its cost.
• Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions.
• Work closely with focus technology/business partners, building and growing business relationship.
• Handover ordered projects to postsales team.
• Retain and upsell our services to customers.

Requirements:

• SME level knowledge is essential. (Minimum CCIE)
• Min 5 yrs of IT experience in Network & Data Centre solutions. 3. Skills in one or more of the following areas a plus: Cisco Data center technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN
• Strong business acumen with strong interests in keeping up-to-date with current technologies.
• Must have experience working in a customer-facing role.
• Good verbal and written communication and presentation, negotiation skills.
• Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job Summary:

The Network Infrastructure Specialist will be responsible for the design, implementation, and ongoing support of network infrastructure based on project tender requirement, ensuring the availability, performance, and security of network systems. You will work closely with project teams to troubleshoot and resolve networking issues, implement network improvements, and help optimize the network environment to deliver projects successfully. The role requires hands-on experience with network hardware, software, and protocols.

Key Responsibilities:

• Network Design & Implementation: Design, configure, and deploy network infrastructure solutions, VNET, including LAN/WAN, wireless, VPN, etc.
  Plan and implement network appliances upgrades and new installations based on company needs and industry best practices.
  
• Network Monitoring & Troubleshooting: Continuously monitor the network to ensure optimal performance and reliability.
  Diagnose and resolve network issues, including connectivity, performance, and security problems.
  Perform proactive network health checks and capacity planning.
  
• Security Management: Implement and maintain network security protocols, including firewalls, VPNs, IDS/IPS, and network segmentation.
  Collaborate with the cybersecurity team to safeguard network infrastructure against external and internal threats.
  Integrate network security management such as AD, MFA authenticator, Clearpass, ESXi, PMP, PIM, PAM, ELA, SIEM, SEM, SEP, SCOM, etc. Familiar with products such as F5, CyberArk, CypherTrust, ManageEngine, SolarWinds, Symantec, CyberNet, etc.
  Apply patching and firmware upgrade if required.
  
• Network Performance & Optimization: Analyze network traffic and performance metrics to identify areas for improvement.
  Optimize network infrastructure to meet the growing needs of the business.
  
• Documentation & Reporting: Maintain detailed documentation of network architecture, configurations, and troubleshooting procedures.
  Generate regular reports on network performance, incidents, and infrastructure status for management review.
  Solutions of backup and restore network appliances configurations for quick network recovery.
  
• Collaboration & Support: Work closely with internal teams, including technical manager, system engineer, cyber specialist, and development teams, to support network requirements for various projects.
  Provide technical guidance and mentorship to junior network team members as needed.
  
• Vendor Management: Liaise with network hardware/software vendors for support, maintenance, and procurement of network equipment and services.
  Ensure timely and cost-effective resolution of network-related issues with third-party service providers.
  

Required Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, Networking, or a related field (or equivalent experience).
  
• Experience: Minimum of 6 years of hands-on experience in network infrastructure design, implementation, and administration.
  Experience with enterprise-level networking equipment, including routers, switches, firewalls, load balancer, and wireless access points.
  Solid experience with networking protocols and technologies such as TCP/IP, BGP, OSPF, DNS, DHCP, VPN, VLANs, MPLS, and QoS.
  
• Certifications (Preferred, but not required): Cisco Certified Network Associate (CCNA) or higher (CCNP, CCIE).
  CompTIA Network+.
  Juniper Networks Certified Internet Associate (JNCIA).
  Any other relevant network certifications.
  
• Skills: Proficiency in network troubleshooting tools and techniques (Wireshark, PingPlotter, etc.).
  Familiarity with network monitoring and management platforms (SolarWinds, PRTG, etc.).
  Knowledge of network security best practices and tools.
  Strong understanding of cloud networking (e.g., AWS, Azure networking) and hybrid network environments.
  Experience with SD-WAN and/or VPN technologies.
  Ability to write scripts or use automation tools for network management is a plus (e.g., Python, Ansible).
  
• Soft Skills: Strong problem-solving and analytical skills.
  Excellent verbal and written communication skills.
  Ability to work independently and in a team environment.
  Detail-oriented with excellent organizational skills.
  

Desirable Skills:

• Familiarity with data center operations and virtualized networking (VMware NSX, Hyper-V networking, ESXi, etc.).
• Experience with cloud services integration (AWS, Azure, Google Cloud) and network design for hybrid/cloud environments.
• Familiarity with ITIL frameworks or other network service management models.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Responsibilities

-Good team player and work closely with other domain specialist to design

complex solutions

-Analyze business requirements to develop technical solutions and system design

-Generate solution design, project document and Bill of Material for customer

requirement

-Conduct in-house evaluation and Proof of Concept trial with stakeholders

-Liaison with principal vendors to understand their products, solution and pricing

-Assist the project engineers during Technical Project implementation and conduct

of training

-Handle system administration, network support, implementation, troubleshooting

in Windows / Linux

-Perform network troubleshooting to isolate and diagnose network problems

-Upgrade network hardware and software components as required, while ensuring

adherence to Cybersecurity Act, Cybersecurity Code of Practice(CCOP)

-Expected to address any ad hoc activities when needed by the technical team

-Document functional requirements/specifications documents for all the necessary

-systems pertaining the network designed or implemented and the necessary

routing

-Be familiar with latest Networking trends and solutions available in the market

-Undertaking Vendor Certifications as required by company to maintain partnership status

Requirements

-Bachelor Degree or Diploma in computer science or related technical discipline

-At least 3-5 years’ experience in network design and planning

-Very comfortable Familiar with Microsoft Windows and in LINUX operating

environment (Ubuntu, Red Hat, etc)

-Min. 3 years experience in complex project implementations;

-Strong understanding of cyber security, cryptography, security protocol, network

security, TCP/IP networking.

-Strong understanding of Risk Management, Disaster Recovery, Business

Continuity and IT Regulatory Compliance

-Experience in architecting or deploying Virtualization solutions for enterprises

would be advantageous

-Understanding the on-premise/hybrid and cloud networking model

-Ability to work independently with minimal supervision.

-Hands on experience in installing hardware such as servers, network switch,

cables, hubs, routers, and setting up required software environment/applications

-Solid CCTV and Audio/Video knowledge and experience

-Experience with IP communication technology such as IP PBX, video conference

and network management system

-Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or

-equivalent on Networking and Security technologies would be an added advantage.

The Network and Cybersecurity Assistant Manager will support DPH's infrastructure and cybersecurity framework. This role focuses on ensuring IT systems' availability and security while assisting in implementing network strategies and cybersecurity measures. The individual will also support compliance efforts, manage incidents, and work closely with stakeholders.

Key Responsibilities:

Network Infrastructure Management:

Assist in designing, implementing, and maintaining network systems, including LAN, WAN, and wireless networks.

Manage and monitor network devices such as routers, switches, VPN concentrators, and firewalls.

Ensure optimal performance of network systems through regular monitoring and upgrades.

Support major WAN technologies such as MPLS, IPLC, and SD-WAN.

Cybersecurity Implementation and Monitoring:

Design, implement and monitor cybersecurity policies and controls to protect IT infrastructure.

Manage Privileged Access Management (PAM) tools like BeyondTrust and Web-Isolation solutions like Menlo.

Assist in threat detection and response using tools like Security Information and Event Management (SIEM) systems.

Oversee antivirus, endpoint protection, and other cybersecurity solutions.

Compliance and Audit Support:

Support compliance efforts with standards like MOH,and IMDA regulations.

Assist with audits, including Risk Assessments and Vendor Security Evaluations.

Ensure regular updates on security and network policies to meet compliance requirements.

Project Support and Implementation:

Assist in implementing network and cybersecurity projects, such as upgrading firewalls, deploying VPN solutions, or enhancing endpoint security.

Coordinate with external consultants for cybersecurity reviews and assessments.

Support 24x7 Security Operation Centre (SOC) outsourcing and monitoring services.

Qualifications and Skills:

Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field.

Certifications such as CCNA, CCNP, CEH, CISSP, or CISM are highly preferred.

Experience:

At least 2 to 3 years of working experience in network administration, cybersecurity, and Data Protection Trust Mark certification as a key stakeholder.

Hands-on experience with firewalls (e.g., Palo Alto, CheckPoint) and network devices.

Familiarity with PAM, Web-Isolation, and SIEM tools.

Technical Skills:

Proficiency in managing network devices such as routers, switches, and wireless solutions.

Strong knowledge of cybersecurity tools and frameworks.

Experience with patch management tools like HCL BigFix and MDM solutions like Intune or Airwatch.

Familiarity with VPN solutions and WAN technologies.

Soft Skills:

Strong analytical and problem-solving abilities.

Effective communication skills, both written and verbal.

Ability to multitask and work under pressure.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Network Engineer
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 9 am – 6 pm)
• Salary Package: Basic Up to $7,500 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Develop client business by exploring opportunities, guiding client needs, and designing solutions.
• Provide after-sales technical support to major accounts, including service management, channel management, pre-sales testing, project implementation, troubleshooting, and customer service planning.
• Coordinate resources (technical, sales, R&D, service providers) to ensure smooth project progression and address any issues promptly.
• Support client and market success by consolidating industry experience and standardizing knowledge through training and process improvements.
• Analyze the Asia-Pacific telecommunications market to understand demand, competition, and industry trends, and provide feedback to help the company gain a competitive advantage.

APPLY NOW!!!

• Diploma or higher in Computer Science, Information Technology, Engineering, or related field.
• Network-related certifications like CCNA, CCNP, and CCIE are preferred.
• 3-5 years of experience in network solution design or on-site delivery, preferably in the Singapore market.
• Experience in designing and implementing cloud data centers or campus networks.
• Proficiency in network protocols (BGP, OSPF, SSH, VRRP, STP, NetConf, HTTP/HTTPS, DNS, DHCP).
• Familiarity with network automation tools (Ansible, Terraform) and scripting (Python, Shell).
• Ability to troubleshoot complex network environments using tools like Wireshark.
• Deep understanding of network technology and industry trends in the Singapore market.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67599 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

· Responsible for project management, On-Premise Network Management, Cloud Deployment, implementation, testing, support, maintenance of Cloud Hosting Environment and support of the Application developed by the company

· Provide support, act as liaison/ consultant for Deployment of SaaS solution on the Cloud Environment.

· Provide support for SaaS solutions on the Cloud Environment offered by the Company.

· Responsible for testing out different tools used for Code Scanning, Vulnerability assessment and penetration testing on our environment.

· Support team members in the continuous effort to enhance and upgrade existing Hosting environment to support changes in the technology and business environment.

· Provide good service and timely response to the needs of external customers and within the office

Responsibilities:

• Collaborate closely with local Business Development (BD)/Account Managers and Presales teams to deliver projects effectively, utilizing consultative approaches and CMI’s products and services to meet prospect requirements.
• Partner with customers to achieve project milestones, address sales obstacles through innovative solutions, and coordinate post-sales activities.
• Lead and inspire project team members, partners, and suppliers to ensure the successful and timely delivery of network and ICT solutions, improving customer satisfaction.
• Develop comprehensive project plans, detailing project definitions, technical design specifications, quality standards, resource allocation, and budgets from development through testing, acceptance, and maintenance.
• Conduct product training sessions and oversee project handovers to relevant team members and customers.
• Assist in the creation of project plans, timelines, and objectives.
• Maintain accurate project documentation, including schedules, budgets, and progress reports.

Requirements:

• Bachelor’s degree in Project Management or a related field.
• Ability to perform well under pressure and meet tight deadlines.
• Proficiency in project management tools and software.
• Hands-on project management knowledge and experience in data centers and low-current systems.
• Strong communication and problem-solving skills.
• Technical background with familiarity in network architecture, server management, virtualization technologies, and the configuration/maintenance of common operating systems (e.g., Linux, Windows).

Interested candidates, who wish to apply for the advertised position, please apply now for the below role
We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Established Info Comm Company seeking Product Sales Executive (Dip in IT/Business)

Mon to Fri Office Hours/ Back end sales support/ service sales

Min 2 yrs experience in Backend Sales Admin and familiar on IT network devices like Network Switches, Wireless Access Point, CCTV products range will be the ideal candidate for this role.

Work Location: Paya Lebar

Jobscope:

· Develop, build, maintain rapport and relationships with Channel Partners & Principal Vendors

· Drive, position, develop and deliver new Business Opportunities for the Product Line(s)

· Work with Sales & Marketing to promote Products & Services Sales

· Prepare Sales Proposals and handle Product Sales Enquiries

· Plan and execute Sales Plan to achieve Sales Quota

· Achieve set targeted Sales Objectives

Our Requirements:

· Bachelor's degree or Diploma in Business / IT or equivalent

· At least 2 years of experience in product or services sales

· Team player with good communication, presentation, analytical, negotiation and interpersonal skills

· Meticulous, self-motivated and able to work under pressure

· Good foundation of information technology trends and developments

· Candidates without prior experience but with IT qualifications & keen on sales admin role are welcome to apply!

What You’ll Do:

1. Carry out transmission cable oil leak repair / joint re-enforcement work in outdoor cable trench
2. Carry out transmission cable (oil filled & XLPE) termination & repair work within substation
3. Carry out transmission cable (oil filled & XLPE) jointing work for fault/damage repair
4. Carry out inspection / repair of sealing ends
5. Participate (hands-on) in the installation of new extra high voltage cable joints in transmission projects
6. Carry out repair of faulty alarm cables, pilot cables, bonding cables and other auxiliary cables (exclude fault location)
7. Carry out cable oil charging and leak repair including oil freezing (exclude leak location)
8. Carry out sheath fault repair (exclude fault location)
9. Inspect/verify new jointing materials delivered to the Store as spares
10. Collect from Store and check cable joint kits for cable jointing works
11. Carry out link-box relocation and repair
12. Carry out overground box relocation and replacement of faulty electrical contact gauges
13. Carry out cable and pressure tank oil flushing including residual gas pressure measurement
14. Assist in post cable and joint fault investigation
15. Assist to collect cable oil samples from OB boxes for DGA test

What You’ll Need:

1. NITEC qualification in related technical discipline
2. 1-2 years of relevant working experience in related fields

What We'll Provide:

1. You will contribute to the success of upholding our world-class network reliability and drive sustainability
2. We offer sponsorship programmes for staff who intend to further their education in engineering.
3. Deepen your engineering skillsets to maintain our world-class grid performance with our in-house electrical certifications

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Key Responsibilities and Attributes :

· Duties include providing support to Citi perimeter security infrastructure, which includes firewall, proxy, and remote access systems.

· Investigation, documentation, and resolution of outages to critical business systems that may be caused by firewall, proxy, or remote access systems.

· Escalation of issues to and tracking of progress in conjunction with Client engineering teams, vendors, or other technical resource teams.

· Working incidents or projects beyond the scope of the level 2 team which may include scheduling multiple changes, software upgrades, or configuration activities to resolve.

Desired platforms/skills include:

· Strong troubleshooting and communication skills, tcpdump/pcap/wireshark experience, Check Point Secure Platform Pro & Gaia, Juniper SRX, Bluecoat Proxy, Palo Alto Networks firewalls, Juniper SSL VPN appliances, Juniper Netscreen firewalls, Cisco ASA with AnyConnect client, Network routing with BGP, Linux/Unix experience preferred.

· Also desired/emphasized is a strong analytical and quantitative capability with attention to detail ability to work in a demanding and environment, exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary, strong verbal and written skills are also desired.

What You’ll Do:

1. Carry out transmission cable repair / jointing work in outdoor cable trench
2. Carry out cable termination work
3. Carry out extra high voltage cable jointing and termination (sealing end) for fault/damage repair work
4. Carry out inspection / repair of sealing ends
5. Participate (hands-on) in the installation of new extra high voltage cable joints in transmission projects
6. Carry out repair of faulty alarm cables, pilot cables, bonding cables and other auxiliary cables (exclude fault location)
7. Carry out cable oil charging and leak repair including oil freezing (exclude leak location)
8. Carry out sheath fault repair (exclude fault location)
9. Inspect/verify new jointing materials delivered to the Store as spares
10. Collect from Store and check cable joint kits for cable jointing works
11. Carry out link-box relocation and repair
12. Carry out overground box relocation and replacement of faulty electrical contact gauges
13. Carry out cable and potential transformer oil flushing including residual gas pressure measurement
14. Assist in post cable and joint fault investigation

What You’ll Need:

1. NITEC qualification in related technical discipline
2. 1-2 years of relevant working experience in related fields

What We'll Provide:

1. You will contribute to the success of upholding our world-class network reliability and drive sustainability
2. We offer sponsorship programmes for staff who intend to further their education in engineering.
3. Deepen your engineering skillsets to maintain our world-class grid performance with our in-house electrical certifications

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

The Network Technician is responsible for installing, amending, and removing unnecessary cablings and other network peripherals.

The activities may include but not limited to:

• Install well-functioning computer networks, connections, and cabling.
• Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network.
• Inspect LAN infrastructure and fix minor or major problems/bugs.
• Test and configure software and maintain and repair hardware and peripheral devices.
• Evaluate network performance and find ways of improvement

Make an Impact by

Technical Experience

• Experienced in Layer 1 Physical administration in enterprise DC and Port Environment.
• Responsibilities Analyzing, troubleshooting, and correcting network problems remotely/on-site
• Maintaining an inventory of network equipment along with their specifications
• Troubleshooting problems with computers, printers, network devices, or other network components to ensure optimal performance.
• Provide support for Level 1 escalated issues.
• Performing standard or project change request as per change window (non-business hours)
• Performs any other related duties as assigned by the team lead/manager.
• Driving within Port

Rack Condition

1. Rack Sighting
2. Rack Available
3. Rack Locked
4. Rack Fan Working
5. Rack Cleanliness
6. Power Cables Secured

Environmental Condition

1. Temperature (Check the location of the temperature and inform the authority or our engineer)
2. Other Environmental Factors (Dust, Dirt etc.), if Duty then need to clean the rack or space where device is located.
3. Physical Health of Device (Randomly need to check the device health).
4. AGV Preventive Maintenance.
5. Rack Mount and Dismount (Installation, Removal and Addition)

Labelling

1. Labelling Condition (verify labelling of device if not okay then need to relabel the device.

Skills for Success

• Must possess a valid Singapore class 3 driving license
• Diploma in Computer Science / IT or equivalent
• Minimum 1 year of experience in hands-on experience with common software and hardware installation and deployment

Executive IT Desktop Support Specialist (DSS)

· Have at least a Diploma in Information Technology or equivalent in relevant discipline or higher degree.

· Familiar with Level Support and its escalation as well as providing incident reports or other reporting on a timing matter on both hardware and software.

· Have at least 4+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support.

· Able to work on 24*7 Shift rotation and on-site.

· Be able to provide technical advice and support on the use of computer hardware and software.

· Experience with troubleshooting Win7, Win10, SharePoint, Microsoft software, iOS, VDI, VPN, networking, scanner, printer and other peripherals a plus

· Have ITIL operation environment a plus

· Willing to take on tasks or work on ad hoc requests or assignments

· Must adhere to company policies /guidelines.

· Good customer service and communication skills.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are seeking a detail-oriented and highly organized individual as a Bank Operations Technology Coordinator, to support the Network & Hosting Team of our client in Singapore, which is a top global investment bank.

In this role, you will be responsible for coordinating the timely and accurate delivery of network and hosting infrastructure equipment to data centers, warehouses, and other critical facilities of the bank. You will work closely with vendors, logistics teams, and internal stakeholders to ensure that all deliveries are processed efficiently, and items are received accurately. Your role is essential to maintaining smooth operations for network infrastructure deployments and supporting the hosting environment's needs.

Key Responsibilities

Delivery Coordination:

• Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
• Coordinate with internal teams to ensure timely ordering and procurement of required items, ensuring all equipment is ordered according to project specifications.
• Track and monitor the status of orders and shipments, ensuring that deliveries are on time and accurate.

Vendor and Supplier Management:

• Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
• Ensure that vendor documentation (such as invoices, packing slips, etc.) is complete and accurate.
• Track vendor performance and report any discrepancies or issues that may impact delivery timelines.

Data Center Access Coordination:

• Request and manage access passes for entry into data centers, ensuring that all passes are prepared and ready for delivery teams.
• Work closely with security and facilities teams at data centers to ensure that delivery teams and equipment are properly authorized for entry.
• Ensure compliance with all data center protocols regarding access, safety, and security.

Delivery and Equipment Verification:

• Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
• Document any discrepancies or damages in delivery, escalating issues as needed to the relevant teams for resolution.
• Perform initial inspections and quality checks to ensure that items received are in good condition and meet project requirements.

Logistics Documentation:

• Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.
• Report on logistics performance and provide feedback to relevant teams for continuous improvement.

Stakeholder Communication:

• Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
• Provide regular updates on the status of deliveries, ensuring all stakeholders are informed of any issues or delays.

Other Duties:

• Perform additional duties and responsibilities as needed to support network infrastructure projects and hosting operations.

Qualifications

• Experience: At least 1 year of relevant experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
• Education: Bachelor’s degree in Business, Logistics, Information Technology, or any other field

Skills & Abilities:

• Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with internal teams and external vendors.
• Attention to detail and accuracy in handling equipment deliveries and documentation.
• Familiarity with data center operations, network infrastructure, and hosting environments (advantageous).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications

• Experience working in data center or network infrastructure environments.
• Knowledge of industry-standard logistics practices and shipping methods.
• Familiarity with vendor management and procurement processes.
• Experience in coordinating equipment deliveries in high-security environments.

Working Conditions

• Office and data center environment.
• Occasional travel to data center locations may be required.
• Ability to work outside of normal business hours (Saturday or after 6pm) is required for the role to coordinate deliveries or handle urgent requests.

Responsibilities Specific to the Role:

· Create, maintain, and report on site project and program scope, schedules, and milestones

· Work closely with the Client’s Management team throughout the project lifecycle

· Ensure on-site delivery and maintenance of all structured cabling and connectivity

· Lead on-site progress meetings with Owners Representative and Subcontractor teams

· Identify and manage risks, schedule, and budget

· Track and manage project change orders

· Manage Subcontract financial forecasting

· Continually review project for efficiencies in schedule, budget, and opportunities to enable cross-functional partners to be successful

Minimum Requirements:

· Minimum 5+ years’ Experience in structured & fiber optic cabling projects

· Experience in leading deployments of Network/Structure cabling infrastructure

· Documented experience reviewing and leading installations to design documents and specifications

· Experience with outside plant cabling (OSP) deployments including OTDR/OLTS testing

· Documented experience on Quality Assurance and Quality Control including progressive inspections and acceptance

· Documented fiber optic testing at scale inclusive of complex troubleshooting

· Demonstrated experience in EH&S with a good understanding of relevant safety protocols

· Extensive knowledge of installation standards and local codes

· Experience in a lead role within a construction environment or large-scale project including leading people and teams

· Excellent written and verbal communications skills required

· Experience in collaborating across multi-disciplines to deliver towards a common goal

· Proficiency with Microsoft Office Suite of tools

Preferred Qualifications

· Prior experience in a mission critical environment requiring coordination across multi-disciplines for delivering a common goal

· Technical Subject Matter Expert (Optical Fiber/ DAS/ OSP/Structured Cabling/Carrier)

· Systems Experience - BiM360, Unifier, E-Builder, ProCore, Primavera P6, DCIM

· Experience in operations in network Switching, routing and design