COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Fire Safety - Perform the role of Senior Fire Safety Manager (FSM) for the OSS and assist in ensuring all necessary and relevant fire safety-related operations such as training, education, and outreach, fire safety framework, emergency response plans, CERT operations and validation exercises such as fire-drills are organised and conducted as per required by regulatory bodies. Must have a demonstrated track record in:
• Ensuring successful fire safety certification for a Tier 1 installation;
• Leading and maintaining fire-fighting response capabilities in accordance to CERT requirements;
• Engaging, preparing and organising diverse stakeholders in fire evacuation drills; and
• Drafting, reviewing and updating Emergency Response Plans.
• Lifesaving Training & Education Programmes
• Assist in the in the management, organisation, development and review of the various lifesaving training and education programmes targeted at both the student and staff community.
• These training programmes include both in-house and outsourced programmes conducted by OSS staff, Associate Trainers and appointed training agencies. The incumbent will also be responsible in the maintenance and renewal of SMUs Safety Centres status as an accredited training centre under the Singapore Resuscitation and First Aid Council (SRFAC).
• Safety Consulting for Student Events
• The incumbent will form part of a key group of staff who will be responsible in providing timely safety consultation, management and oversight for the various activities and events organised by students and student groups under the various offices from SMUs Centres and Institutes.
• Be the club adviser for the departments Civil Defence (CD) Lionhearter Club, providing overall leadership and guidance to the CD Lionhearter Club members.
• Other Responsibilities
  • Any other safety related projects or programmes as assigned.

• General Degree with minimum 5 to 7 years of practical experience in the area of Fire Safety and Training & Education / Development; or
• Diploma Holder with minimum 7 to 10 years of practical experience in the area of Fire Safety and Training & Education / Development.
• Relevant experience in a uniform organisation will be an advantage.
• Qualified Senior Fire Safety Manager with experience working in public / commercial premises of comparable scale and classified as High Risk Installations by the Singapore Civil Defence Force (SCDF) will be an advantage.
• Registered Workplace Safety & Health Officer will be an advantage.
• Experienced in the area of fire safety systems and infrastructure along with good working knowledge of fire safety/suppression systems and equipment.
• Experienced working in institutions of higher learning in particular mentoring and coaching students (preferred)
• Experience in crisis management, business continuity management and security systems will be advantageous.
• Experienced in management and organisation of training & education programmes (preferred)
• Knowledge and experience in applying and also teaching basic Risk Management principles and strategies in a classroom / outdoor setting.
• Knowledge & experience in the organisation and delivery of training & education programmes, in particular safety-related & lifesaving (First Aid, CPR etc)
• Proven writing and communication abilities
• Able to work independently under pressure and in a fast-paced environment
• Able to be self-motivated in a challenging work environment.
• Good planning, organising, interpersonal skills.
• Strong analytical skills
• Self-oriented and a decisive leader who believes in sharing ideas / best practices.
• Proven track record in management of fire safety operations including operations planning.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Process orders and raise purchase requisition
• Arranging and issuing of delivery orders, invoices to customers.
• Attend to customer's enquiries and help sales person generate quotations whenever required
• Analyze and review customers' consumption patterns, plan and monitor inventory levels
• Able to multi-task and work in fast paced environment

Job Requirement

• GCE O Level, ITE or Diploma equivalent with at least 1 year of experience
• Able to start work on short notice

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Develop and implement programs to maintain buildings, equipment, and grounds inclusive of appropriate preventive maintenance schedules and procedures efficiently in an optimum condition as a Building Manager.
• Perform and take responsibility in liaising with all maintenance vendors/FMS Trade Specialists to ensure understanding of operational procedures, to provide optimal functioning of the systems under his/her care.
• Plan and implement good practice procedures to achieve energy efficiency.
• Assist to review and establish an energy management plan to achieve the SMUs target energy-saving benchmarks.
• Conducts reviews with all maintenance vendors/FMS Trade Specialists on current workflow processes and performances with a view to further improving processes and systems.
• Work with respective all maintenance vendors/FMS Trade Specialists to formulate operational and maintenance requirements for the range of building services/systems contracts when need arises.
• Coordinate between management and project staff on the taking over and commissioning acceptance of building/M&E/Fire & Security systems enhancement works.
• Work with FMS project team to develop strategic plan on Smart building integration on systems.
• Drive innovation, efficiency, sustainability, and productivity efforts as well as technology adoption to enhance facilities operations and service delivery.
• Be the key member of Smart and Digital Transformation projects undertaken by FMS.
• Manage Capex, Additions & Alterations and improvement projects including budgeting, cost control, procurement, execution and ensuring quality delivery.
• Provide technical assistance to Campus Development colleagues and staff in defining and evaluating facilities/engineering requirements.
• Propose and develop plan to systematically take over the commissioned building systems in accordance with relevant regulatory guidelines/tests/checklists and schedules.
• Prepare tender documents and technical specifications for various facilities, building and engineering services.

• Relevant degree in Engineering/Facilities Management/Electrical Engineering/Mechanical Engineering/Building Services or equivalent.
• Demonstrated experience in managing Facilities and Building services and systems and strong with hands-on.
• Those who have experience in managing air-conditioning and mechanical systems, building management/automation systems and Smart FM will have an added advantage.
• Familiar with Singapore Codes and Practices, contract administration and procurement procedures.
• Proficiency in engineering tools such as AutoCAD and able to read engineering and technical drawings.
• Able to anticipate customer needs, change goals and direction quickly and multitask.
• Ability to maintain a budget on maintenance and projects.
• Proven comfort and experience to interact effectively with customers and associates, both inside and outside of the organization.
• Proficiency with general office PC applications (i.e., word processing, spreadsheets).
• Demonstrated sound coordinating, personal interface skills and communication skills.
• Good analytical and organisational skills with strong leadership skills, structured with strong work ethics.
• Resourceful, good team player, result driven and able to work independently in a fast-paced environment.
• Comfortable with ambiguity, enjoy challenges and problem solving.
• Have a keen and natural affinity for technology and innovation.
• Has an obvious safety mindset and displays good WSH behavior.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description - Part-Time General Cleaner (Local & PR)

Job Description - Part-Time General Cleaner

Work Location: Tampines

Time: 8am to 11am

Day: Mon to Fri

Requirement:

Only Singaporean, PR and LTVP Only Singaporean, PR and LTVP

Responsibilities:

- Responsible for cleaning activities as instructed by supervisor and maintain cleanliness of maintained areas

- Must be flexible and willing to complete all tasks that are assigned

- Wiping of glass / tables / mirrors

- Vacuuming of floor / carpet

- Washing toilet area

- Clearing / Emptying of rubbish bins

Requirements:

- Able to handle physical work

- Possess Strong sense of job responsibility and commitment level

- Previous cleaning experience

As a Database Administrator, you will be responsible for designing and maintaining database systems. You will be the gatekeeper of all data traffic in the organization. Working individually and as a team, you should be expected to work with an Agile mindset to participate in project deliverables. We are looking for reliable, trustable and talented Database Administrators who are proactive in their line of work and have the drive to step out of their comfort zones and find new ways to manage data systems more efficiently.

Responsibilities

• Design and maintain relational and non-relational database system to meet project demand
• Research to optimize database query and performance
• Work with developers to reduce resource consumption and shorten request latency
• Ensure the highest level of database systems and infrastructure availability
• Design backup and recovery process for data and servers
• Test and evaluate the system regularly to ensure the highest level of data security, privacy and integrity
• Monitor database performance and perform regular server maintenance through applying patches and versioning when required
• Analyse and identify capacity related issues in systems and applications
• Troubleshoot any database related issue

• Minimum Bachelor Degree in Computer Science or equivalent
• Minimum 3 years of experience as a Database Administrator or Database related roles
• Minimum 2 years of AWS experience in administration and performance tuning of Linux based application stacks
• Experience in PHP, MySQL and NoSQL
• Experience in working with other Cloud Service Providers; Azure or GCP is a plus
• AWS certification will be an added advantage
• Knowledge of all-things networking such as SSH, DNS, SSL/TLS, TCP/IP
• Ability to dive into system logs, identify and resolve faults and issues
• Experience in data backup, recovery and security
• Prior experience in e-payments or e-commerce industry is a plus

1. Order remark consolidation

2. Query and complaint handling (Whatsapp)

3. Delivery management (Message customers when parcel is dropped off)

4. Data entry (Shopee and Lazada)

5. Minimal inventory tracking (Only when stock is low)

6. Scanning and filing of invoices

7. Occasional light packing may require stepping into walk-in freezer (For urgent orders)

8. ⁠Stock receiving duties

9. Generate end of day reports

Work Days:

5 days work week (Schedule negotiable)

Requirement:

Good command of English and Mandarin

Citizenship:

Singaporean

Job Description:

• Perform skin scrapings, microscopic examinations for fungi and report result
• Assist in quality control program
• Key in test results and other laboratory data into system
• Clean and maintains laboratory equipment
• Assist in quality control program
• Perform investigations and reports results of haematology clinical chemistry and urinalysis
• Any ad-hoc duties as per assigned

Job Requirement:

• Minimum Diploma in Life Science or Biomedical Science or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Kam Xiu Ping
EA Personnel Reg No: R21101828

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are looking for company driver as well as attending to our CEO's family if needed and attending to any requested office errands and handling of VIPs.

Your duties include:

- Ensuring all the vehicles are cleaned regularly, have sufficient fuel, cashcards, are topped up and that the vehicles are in good conditions and functioning

- To identify electrical and mechanical problems that may hinder smooth working of the car and to send the vehicle for inspection and collection

- To assist the persons in their day-to-day schedules and requests and to convey the assigned persons as instructed

- Safely and timely drive the persons to work and back, and to occasions, and to safely drive their relatives, visitors, business partners and associates to and from places authorized by the employer

- To know the roads well, to be updated regular. Consider different routes, check climate and traffic reports to decide the best time to travel and the best route to take

- To keep a travel log of which car is used by yourself and from which time, along with recording locations, keeping an address book, writing down the over-time hours and any accidents or incidents that occur

- Expected to render other services to the persons assigned to aside the traditional driving duties and responsibilities, such as driving and maintaining the cars

- To perform some menial office tasks like arrangement, or to be assigned to office related work assignments and schedules

- To be flexible with working overtime and during public holidays

Requirements:

- Experienced personal / office drivers

- Class 3 License

- Vocational License

Preferably have experience working with and handling van, luxury cars, vocational license is an added plus!

Feel free to reach out directly to [email protected] to submit your resumes.

Thank you.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Lead requirements gathering and analysis, and translate business requirements to system specifications.
• Manage the entire development lifecycle of enterprise-wide projects, including tender specifications preparation, evaluation and implementation of systems, vendor and outsourcing contract management.
• Provide system and end-user support which include application configuration, administration, maintenance and data extraction requests.
• Value-add by providing advice on best practices in using appropriate technology, reviewing and improving work processes, facilitating and supporting users change management process and influencing alignment of changes with the overall organization goals.
• Prepare test plans, lead and coordinate integration and user-acceptance testing.
• Deliver project and system documentation according to the Project Development Methodology.
• Form good user relations by cultivating trust and building good rapport with users.
• Conduct post implementation reviews to gather users feedback and plan for enhancements.
• Monitor new technologies / releases / patches and make recommendations to continuously improve work processes and services.
• Ensure high quality of deliverables, and review team members' deliverables.

• Degree / Diploma in Computer Science or IT
• At least 6-8 years of relevant work experience, with hands-on experience as a project / functional lead.
• Good experience in business requirements gathering and analysis.
• Prior IT experience in institute of higher learning and SaaS application delivery (administering the setup and configuration) will be an added advantage.
• Certification in Business Analysis and / or Project Management (e.g. PMP, CITPM) will be useful.
• Good knowledge of software development life cycles and structured project development methodology.
• Excellent communication (oral and written), interpersonal, conflict management, negotiation, analytical and problem-solving skills.
• Proactive self-starter who is quality conscious, attentive to details, result-driven and a team player.

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Part time office cleaner required at Beach Rd, Weekdays 7am to 11am.

Please call 84682807 or 97760518 for more details.

We are actively seeking for a long term part-time administrator to share the working schedules with our existing administrators. He/She must be meticulous and able to do basic administrative duties, is well versed in MS Office and communicates well in English.

Able to commit for a minimum of 1 year. Students are welcomed to apply. Training will be provided.

Schedules:

Mondays-Thursdays:

4.30pm-9.30pm/10pm

Fridays:

5.30pm-9.30pm/10pm

$8-$9/h.

Please state the days that you could work and forward your resume and all correspondence to [email protected]. Thank you.

Job Description

Extract Transform Load –

1.Collaborate with clients and biz stakeholders to understand data integration requirements & objectives

2. Analyse source and target data systems to determine data mappings, transformations & integration strategies

3 Design and develop ETL processes using Oracle Data Integrator ODI to ensure smooth data integration between systems.

4 Identify and implement performance tuning techniques to enhance data integration processes and minimize processing time.

Technical Experience:

1 Proven experience in Oracle Data Integrator ODI development and data integration projects

2 Strong proficiency in SQL and PL/SQL for data manipulation and data validation

3 Familiarity with data modelling concepts and techniques

4 Experience with data warehousing, ETL processes, and data integration patterns

5 Understanding of data governance, data quality, and data security principles

Good to have

1. Telco OSS/BSS domain knowledge

2. Oracle OSM and UIM knowledge

3. PostgreSQL procedures knowledge

The Job

• Assist in handling companies’ general daily operations and procedures
• Assist with office errands and other ad-hoc duties as required
• Provide chauffeur services to management and team
• Car maintenance

Requirements

• Minimum GCE ‘O’ Level qualification
• Efficient with MS Office
• Valid Class 3 driving license with minimum 2 years of clean driving records, preferably with experience as a personal chauffeur.
• Safe and legal driving practices are expected at all times

Please forward a detailed RESUME with a PHOTO to: [email protected]

We regret that only shortlisted candidates will be notified by Email

By applying for this role, you hereby consent to ENEOS Ocean Shipmanagement Pte Ltd to collect and use the personal information that you submitted to process your application for the role.

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

On behalf of our client, we are seeking a dynamic and experienced Project Management Office (PMO) Manager to join their team. As the Project Management Office Manager, you will play a pivotal role in partnering with our strategy team, business leaders, and functional heads to develop and execute our strategic initiatives. You will be responsible for prioritizing resources, managing project portfolios, and ensuring alignment with our overall business strategy.

Key Responsibilities:

· Collaborate with stakeholders to develop and maintain a strategy execution roadmap.

· Establish a framework for key strategic priorities with clear milestones and responsibilities.

· Lead and facilitate complex cross-functional projects to drive business growth and customer value.

· Develop and implement metrics to evaluate project progress and track impact.

· Provide insights to leadership to support informed decision-making.

· Build and lead a high-performing PMO team, fostering a culture of excellence and collaboration.

· Ensure adherence to quality standards and best practices in project management.

Qualifications:

· Bachelor's degree in a related field or equivalent experience.

· Minimum of eight years of experience in project management or related roles.

· Experience leading complex cross-functional projects.

· Strong critical reasoning and business acumen.

· Demonstrated ability to drive alignment and execution across diverse teams.

· Excellent communication, leadership, and stakeholder management skills.

If you are ready to take on new challenges and drive meaningful change, we invite you to apply for the PMO Manager position with us!

To apply, please submit your resume and a cover letter in word format outlining your relevant experience and language proficiency and qualifications to [email protected]. We look forward to hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for IT System Administrator to provide support to staff on all company supported hardware and end-user computing software. Troubleshoot hardware and software issues, and advice on appropriate action. Assist in project-based activities.

JOB DIMENSION (SCOPE)

• Take an aggressive approach in proactively supporting all staff in the base location, collaborating with IT Organization to ensure that staff is operating effectively from an IT support standpoint
• Work closely with Service Desk to expedite technical problem resolutions, address users’ queries and follow-throughs
• Partner with Local IT Project Team in providing infrastructure service, new customer startups, internal project including technical investigation and documentation, testing and execution, etc.

REQUIREMENT

• Minimum Diploma in Information Technology
• Preferably, IT-Certification in Microsoft Tools
• At least 1 year of technical knowledge on Microsoft Tools
• Customer service experience and Logistics Business Knowledge is an advantage
• Expected to perform any other tasks as deemed necessary by IT Team Leads

PERSONAL ATTRIBUTES

• Proactive, being engaged and possess a positive learning attitude
• Analytical in technical problem-solving
• Effective communication skills to work with broad user base; verbal (phone etiquette) and written
• Good interpersonal skills to work independently with IT groups and cross-functional business groups
• Ability and willing to learn and support new and diverse hardware, software etc.

Viering, Jentschura & Partner LLP, a prominent player in the field of intellectual property, is seeking dedicated Intellectual Property (IP) Administrators to augment our dynamic team in Singapore. This is an invitation to immerse yourself in the intricate and rapidly evolving domain of intellectual property, including patents, trademarks, and designs. Our firm offers a congenial and collaborative work environment, complemented by engagement with our diverse international team.

We present a competitive remuneration package, and while prior experience in an IP/legal setting is advantageous, it is not a prerequisite. Comprehensive training will be provided to facilitate your professional development.

Responsibilities:

• Preparation and filing of patent, trademark, and design applications, involving the collection and organization of pertinent information and documentation.
• Managing reporting and billing processes.
• Liaising with clients and official authorities to communicate application statuses and comply with requirements.
• Administering and updating records and files related to applications.
• Monitoring and managing reminders and deadlines to ensure timely actions.
• Offering administrative support to attorneys and the IP department at large.

Requirements:

• A diploma or higher qualification, preferably with experience in IP prosecution work. Candidates lacking the specified educational qualifications but possessing relevant experience are also encouraged to apply.
• Proficiency in English, both spoken and written.
• Competent in the use of Microsoft Office suite.
• Attention to detail, superior organizational abilities, and a positive work ethic.
• The capacity to collaborate effectively as well as to operate independently.

Candidates interested in contributing to our success are invited to submit their resume, inclusive of current and expected salary expectations, to [email protected].

Brief description of the Restaurant

Michelin Star Italian Restaurant

About Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest Relations Executive to join our team.

Job Descriptions

Position Overview:

The Office-Based Reservation Agent / Guest Relations Executive at Garibaldi Italian Restaurant & Bar is a pivotal role that involves managing reservations, handling event inquiries, maintaining relationships with third-party reservation partners, overseeing catering requests, responding to emails, and supporting various marketing and financial partnerships alongside the Marketing Manager and General Manager. This role is crucial to ensuring that our guests have a seamless and memorable experience when dining at our restaurant.

Key Responsibilities

1)Reservations Management:

• Handle reservation inquiries via phone, email, and online channels.
• Ensure accurate and up-to-date reservation records.
• Work closely with the restaurant team to optimize seating and table allocation.

2)Event Inquiries:

• Respond to inquiries related to private events, parties, and special occasions.
• Coordinate event bookings, including menu selection, seating arrangements, in house site views and special requests.

3)Catering Services:

• Manage catering inquiries and orders for off-site events.
• Ensure the timely and accurate delivery of catering services, meeting the client's expectations and ensuring proper internal communication with operations.

4)Third-Party Reservation Partners:

• Foster and maintain strong relationships with third-party reservation platforms such as Chope, Quandoo and Dining City.
• Collaborate with partners to maximize restaurant reservations and visibility.

5）Email Correspondence:

• Respond promptly and professionally to email inquiries from guests and potential customers.
• Provide detailed information about the restaurant's offerings, menus, and special promotions.

6) Marketing and Financial Partners:

• Collaborate with marketing partners to promote the restaurant's offerings and events via the support of privileged partnerships.
• Assist with financial partnership activities, including payment processing and invoicing together with Finance Department.

Job Requirements

• 2 years of related experience
• Previous experience in a reservation, guest relations, or customer service role is preferred.
• Exceptional communication and interpersonal skills.
• Proficiency in using reservation management software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Knowledge of the restaurant industry, especially Italian cuisine, is a plus.

Working hours

• 5 days work/ week

The Senior Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. Leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service, and welcomed in a genuine warm way at all times.

• Able to assist the Duty Manager to ensure smooth operations at the front office at all times.
• Assist the Duty Manager in reviewing the staffing roster at the commencement of the shift to ensure the best deployment for maximum efficiency.
• Able to assist the Guest Service Executive in resolving any operational issues.
• Able to assist the Duty Manager in controlling room inventory. Managed allocations according to hotel directives. Plan room allocation and prepare arrivals, bearing in mind any special requests.
• Coordinating with housekeeping daily to ensure rooms are cleaned on time, departures are checked out timely and VIP arrivals are checked.
• Update PMS (Opera) and be able to use the program as an expert for the Front Office area. Able to train others to do so too.
• Promote, develop, and maintain strong working relations, ensuring that your shift/team runs smoothly and guests are greeted professionally, in a Heartist manner.
• Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
• Monitor performance standards, reporting issues/concerns as needed.
• Able to assist the Duty Manager in handling guests’ requests and complaints.
• Able to train all existing and new team members.
• Able to assist the ALL Star & in general be a Loyalty Ambassador who consistently promotes our Loyalty programs (Accor Live Limitless & ALL Plus).
• Able to assist the Assistant/Front Office Manager in monitoring and checking on retro-claims.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.

Requirements:

• Bachelor's Degree or Diploma in Hospitality Management or equivalent
• Minimum 3 years of relevant experience in a similar capacity
• Previous experience in a similar leadership role is an asset
• A service-focused personality is essential
• Prior experience working with Opera or a related system
• Strong interpersonal and problem-solving abilities and the ability to lead by example
• Only open for Singaporeans/PR

A Preschool Administrator needs to support both Director and Principal on the smooth operation of the preschool to ensure all administration, reporting and compliance duties are met.

Job Responsibilities :

• Data entry - to enter children's personal details into system, CMS of data entry

• Monthly Reporting - reporting, checking of reports and reverting to HQ on compliance

• Reception Duties - answer phone calls, manage Director and Principals' schedules

• To assist and support daily health-check duties during peak hour of drop off and pick ups

• Communication - monthly & ad-hoc updates for parents & staff meetings

#SGUnited #CareerTrial

The Housekeeping Administrator is responsible for coordinating Housekeeping department’s back-end operations by ensuring ongoing exchange and follow-up of information and requests between residents and guests, colleagues and other departments. The Housekeeping Coordinator carries the responsibilities of managing FCS, lost and found records and clear documentation at the storage areas along with other administrative duties wherever deemed necessary.

Primary Responsibilities

Responsible for Housekeeping office operations in timely organised fashion

• Ensures seamless coordination in communicating information to relevant sections in accordance with the hotel’s Standard Operating Procedures (SOP).
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics.
• Receives, records and stores lost and found properties following the established lost and found procedure.
• Ensures accurate update of room status into the Property Management System (PMS) and investigate discrepancy (if any).
• Maintains key control and follows established key control procedure.
• Monitors linen runner activities and productivity.

Creates a welcoming experience that meets residents’ and guests’ expectations

• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Prepares amenities for VIP and any special setup required in suites.
• Monitors Royal Service requests and makes sure requests are closed on time as per standards.
• Updates guest’s profile into PMS as per received preferences for future references.
• Monitors “Do Not Disturb” rooms and follows the established procedure.

Prepares daily operation needs

• Ensures smooth handover of daily activities to next shift.
• Updates bulletin boards with pertinent information.
• Prepares sufficient amount of guest supplies daily prior to the end of shift.
• Assists Assistant Manager with inventories, linen supplies etc.
• Liaises with Engineering with reference to maintenance repairs and out of order rooms.
• Undertakes and manages the Rooms Reconciliation tasks independently.

Involvement as a member of both the Housekeeping and the Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Shows care for assigned work areas by organising and maintaining the office and work areas in pristine condition throughout and at the end of shift.
• Ensures that all equipment used is clean and kept in good working condition at all times.
• Organises own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Understands the difference in guest hierarchy and different room categories.
• Attends and contributes to colleague meeting and any other related activities.
• Undertakes and performs any additional duties as assigned by Managers.

Candidate Profile

Knowledge and Experience

• Post-Secondary Education or equivalent.
• Good command of written and spoken English.
• Good computer skills.

Competencies

• Good interpersonal skills with multi-cultural awareness and able to work alongside a team of colleagues from different cultures.
• Responsible self-starter capable of handling multi-faceted tasks.
• Service oriented with an eye for details.
• Flexible and able to embrace and respond to change effectively.
• Able to work efficiently and independently under pressure in a dynamic environment while still contributing to the team.
• Self-motivated and energetic.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.