Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job purpose:

To formulate and ensure implementation of Bank’s overall operational policies and procedures adhering to local rules/regulations, and providing a platform for delivering consistently high customer satisfaction in a cost effective manner, thereby enabling business functions to achieve the organisation’s objectives and revenue growth.

Key accountabilities

Overview

Perform supervisory duties in all areas of branch operations through respective Unit Heads (including Trade Operations, Treasury Ops, Branch Operations, Operations Governance and Control, General Admin and IT), ensuring that controls are in place and operational risks are minimized / mitigated.

Maintain close collaboration with all departments and within branch. Adherence of all applicable laws and regulations. To manage and guide relevant Unit Heads to prepare and implement Policies and Procedures / Guidelines in their respective areas, Business Continuity, BCP readiness in case of any eventuality, etc.

Provide guidance for the redesigning of processes to eliminate duplication and optimize efficiency.

Operations Leadership / Strategic Management / Process Optimization:

• Playing an active role in developing, implementing and achieving strategic objectives of the bank covering operational and business areas including constant improvement of operations and creation of business development environment within the enabling functions.
• Explore new and efficient ways of product/service delivery e.g. automation, robotics, etc.
• Lead and undertake process simplification & improvement. Monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
• Work closely with all internal and external stakeholders to ensure that all planned projects are completed within stipulated timelines.
• Provide support to Country Manager on the issues related to areas outside operations.
• Demonstrate willingness to take on additional responsibilities
• Ensure quality of rapport with key stakeholders

Policies and procedures:

• Developing and ensuring implementation of the bank’s policies and procedures for assigned functions within the overall policy ambit of HBL group and guidelines and regulations of HBL Bank aimed at standardizing processes, creating a compliant environment, and delivering high service quality for customers while ensuring business continuity and disaster management.
• Ensure all policies & procedures are in place and renewed timely.

Governance, Controls, Compliance and Risk Management

• Devising and implementing controls for timely identification of operational gaps / errors in addition to unplugging and system vulnerabilities to minimize operational, reputation, financial and informational risks
• Ensuring proper monitoring on AML/ CFT issues by the operations while undertaking cash and trade transactions besides ensuring that the teams are aware of their obligations and confident of reporting suspicions related to regulatory, compliance or AML matters as per Bank’s AML policy manual.
• Inculcate a culture of compliance for policies / procedures and key regulatory requirements.
• Investigating root cause on operational incident matters and work closely with stakeholders for resolution and put in place measures to prevent recurrence.
• Coordinate with Internal / external audit and ensure satisfactory rating of reviews carried out by Regulator/RCCU/Internal Audit.

Customer Satisfaction/ Business Results:

• Ensuring creation of an environment within the operations functions geared at achieving consistently high standards of service quality through monitoring timely resolution of customer complaints & queries, evaluating feedback from internal & external customers, close monitoring of developments/ practices in the industry to streamline bank’s processes to meet expectations of all stakeholders; so that the operational efficiencies result in business growth.
• Plan, monitor and analyze key metrics for day-to-day work to ensure efficient and timely completion of tasks. Ensure that TATs are maintained in major domains; and taking measures to improve performance efficiency.
• Work closely with stakeholders and clients to bring an increase in business, as well as solutions to problems faced. Assisting internal customers to achieve desired level of ease of doing business and in turn, impacting customer journeys ensuring heightened satisfaction.

People Management

• Leading a diverse functional team, setting objectives, reviewing performance, setting rotation plans, organizational structure and participating in selection/promotion decisions to ensure that staffs have the necessary skills and understanding to deliver the team’s objectives.
• Develop a training plan in consultation with HR to arranging trainings for Operations staff
• Ensure that succession plan is in place for key ops positions

Financial and Admin Management

• Set, agree and control of operation budgets for assigned functions and propose admissible CapEx investments to ensure objectives are achieved in line with HBL goals.
• Ensure that all vendor arrangements and branch leases are up to date in line with the revised policy.
• Handling of operations services outsourced to Head Office and annual review of SLAs and agreements.

Reporting

• Ensuring that regulatory and head office reporting by the assigned functions are done in a timely manner following regulatory guidelines and Bank’s policies and procedures.

Minimum qualifications:

Bachelor's degree or above

Minimum experience:

15 - 18 Years’ Experience including Branch, Trade, Treasury, FI Operations, IT.

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Job Description:

● provide admin & operational support for the efficient functioning of the department

● plan, manage and execute the daily manpower deployment for maintenance and project

● responsible for maintenance and project coordination as liaison with client/contractors/architects/etc

● ensure maintenance/projects are completed as quoted and within contractual obligations

● assist manager to train new hires and conduct briefing for workers

● prepare and submit weekly and monthly report on the progress of on going project

● provide sales technical support to sales personnel whenever necessary

● manage and track inventory in warehouse

● any other duties as and when assigned

Job requirements:

● minimum 1 year in related field or office administration, training will be provided

● proficient in MS Office (Words, Excel, Outlook, etc)

● excellent organization & coordination skills

● good communication & interpersonal skills and positive mindset into problem solving

● able to adapt, prioritize, exercise initiative, meticulous, manage pressure, multi task and work independently

● able to start worker immediately or short notice

Overview

Microsoft’s mission is to empower every person and organization on the planet to achieve more, and we believe this mission has never been more important. It guides work across the company to recognize the enormous opportunity and responsibility to ensure that the technology we create benefits everyone on the planet, as well as benefiting the planet itself.

As Sales Operations Manager you will work closely with SE&O (Sales Enablement and Operations) Lead, across one or more countries in ASEAN, in driving the rhythm-of-the-business, team communications and team connectedness, and management processes. You will partner closely with the SE&O Lead to support and contribute to special projects (from Region/Area). You must have the ability to think strategically at an Area/Country level and effectively develop key processes, procedures and communications that facilitate business planning and execution. This position requires extensive cross-group coordination at all levels, excellent communication skills, and the ability to support to build comprehensive business review materials. This role is part of the Area BSO (Business and Sales Operations) team within ASEAN SE&O organization.

Responsibilities

Supporting Sales Discipline and Pipeline

• Drives the aligned segment sales operations programs and oversees execution support using tools, processes, and information for several solution areas related to Allocation/Disputes, Consumption, Customer Adds, and Pipeline.
• Drives the use of local knowledge of sales teams to augment insights and drive returns of capital. Analyzes and interprets data, and provides recommendations from sales execution to empower success and help address performance blockers across Customer Adds, Consumption, Pipeline, Scorecard, and Annuity. Leverages knowledge about and advises on many of the resources that support tracking and monitoring, as well as performance of pipelines, scorecards, and sales plays. May identify growth opportunities of investments and maximizes impact on customers by ensuring appropriate funds are used, tracking their usage, and following through on spending.

Sales Operations

• Drives the processes for local fiscal-year, cross-segment sales operations planning, using qualitative and quantitative methods across Segmentation, Territory Planning, Quota Planning, Account Planning, Quota Distribution, and/or Blueprint. Collaborates with relevant stakeholders (e.g., Corporate, Segment Leaders, Sales Excellence, Finance, Human Resources [HR]) to align, refine, and improve sales operations planning and execution. Tracks, monitors, and communicates risk and growth opportunities throughout the planning process, and provides recommendations for improvement.

Nurture Seller Transformation

• Provides coaching guidance to empower success by providing insights related to the adoption and integration of process and tools by sellers, managers, and leaders across the area or subsidiary. Proactively lands new seller capabilities to nurture new habits and drive consumption.

Specialty Responsibilities

• Drives many components of partner segmentation, quota, planning, co-selling, and transitions. May collaborate with internal partners including One Commercial Partner to create and roll out new sales operations strategies for partner management. Provides explicit guidance to others when needed. Empowers partners for success with training on tools and data processing.*
• Establishes the cadence and rhythms for churn prevention and win back plans. Monitors, interprets, and provides recommendations based on reports tracking consumption and customer adds to influence seller outcomes across the organization through Azure, Modern Work, and Business Applications and communicates to relevant stakeholders. Drives standardization of consumption management execution, identify reporting gaps, and create reports that fill those gaps. May also report on scorecard management.*
• Applies and provides guidance to others to integrate continuous improvement changes to tools, processes, and Rhythms of Connection (ROCs) across the subsidiary or area to accelerate transformation. Integrates continuous improvement with reporting and Business Intelligence (BI). Collaborates with field partners to improve tools and identify processes to increase efficiency, remove blockers, reduce redundancies, reduce manual work, or to save time within Sales Programs. Synthesizes feedback and provides recommendations to senior stakeholders. Models best practices and communicates with others across the community.*
• Provides support for monthly forecasting, pipeline management, and standard pipeline/reporting views. Assists in Revenue Excellence proactive audits and in ensuring accurate revenue landing and deal flow per appropriate guidelines. Coordinates with members of broader Business Sales Operations (BSO) team as necessary and contributes to successful landing and execution of Sales Operations Planning Process (e.g., Quota Distribution, Territory Management, Seller Assignments, Employee Data Management) for Support Sales. Provides suggestions for standard Business Intelligence (BI) tools to increase usage/adoption with Support Sales teams to reduce ad-hoc, manual efforts.*

Qualifications

• 5+ years of experience in operations or sales excellence

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Global E-Commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-Commerce business team hopes to provide users with more tailored, agile and efficient consumption experience, enabling merchants to receive steady and reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

The mission of the CRM Operation Platform is to create a rich and high-quality e-commerce platform ecosystem through productised platform capabilities. It builds a reliable, flexible, and intelligent CRM operation platform for account managers of various countries and industries, providing large-scale operation, one-stop operation solutions, and intelligent tools, thereby improving the efficiency of e-commerce operations, and is also responsible for the business goals of customer growth.

Responsibilities:

- Based on business scenarios and product requirements, reasonably design solutions using the functions and open capabilities of the CRM platform.

- Integrate CRM upstream and downstream systems, identify integration and architecture pain points, and design the best solution based on business and system best practices.

- Monitor and analyse product data, establish and observe indicators such as coverage, usage rate, ease of use, and satisfaction of each module, discover, analyse, and improve product usage pain points, and promote the continuous improvement of CRM platform functions and enhance user experience.

- Collaborate with production research and cooperation departments to conduct in-depth exploration of business departments in business analysis and diagnosis scenarios, carry out thematic analysis, provide decision-making and business support for product iteration, and explore optimisation factors to continuously improve the "intelligence" of CRM products.

- Based on project requirements, propose technical solutions and ensure the successful implementation of solutions; in the project implementation, be able to formulate a project schedule according to the implementation documents and execute it; maintain communication with partners, internal and external customers.

- Oversee the acquisition and development of software systems in organisational units.

- Monitor the results and quality of the different software solutions and projects implemented in the organisation.

- Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidate should have at least 5 years of experience in at least one mainstream programming language, framework and related ecosystem for server-side (such as C/C++/PHP/Java/Golang, etc.).

- Excellent business understanding ability, able to reasonably abstract and split business logic, form and implement solutions.

- Possess good communication, collaboration, problem-solving and analytical skills, able to communicate and collaborate across multiple departments and teams to solve complex problems.

- Sensitive to data, possess good logical thinking and data analysis skills, and be good at using data analysis to improve business.

- Experience with Salesforce/hubspot/Klaviyo is preferred; experience with sales enablement/internal efficiency products is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Corporate Mission

We strive to innovate and enhance our customers’ ability to communicate within today’s digital, cloud and real-time business environments. Our team is composed of highly-motivated, energetic and customer-focused Team Members.

WHY THIS ROLE MATTERS

We are looking for a Deal Operations Administrator to join our Deal Desk Team. This role will provide the support as required by the team to ensure deal desk activities are followed up and closed in a timely manner.

WHAT YOU WILL DO

• Support deal activities which may involve coordination across multiple teams (Finance, operations, partner, legal and CS teams) in the organization
• Data collection from internal system
• Proactively respond to internal customer (Sales team) queries in a timely manner

WHAT YOU’LL BRING

• Attention to detail and proven ability to work in a fast-paced environment
• Strong communication skills
• Resourceful, proactive, and adaptive in dealing with operational hurdles
• Ability to prioritize multiple tasks while maintaining overall team goals

YOU ARE

• Bilingual in English and Mandarin, as this candidate is expected to liaise with Chinese stakeholders
• Singaporean or Singapore PR
• Prior experience with JIRA, G-suite is a plus
• 1+ years of work experience in administrative / commercial role is a plus
• With IT industry background is a plus
• Comfortable in a fast pace, global & multicultural environment

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list.

In your role as an Operations Assistant, you will ensure the right execution of routines that support an efficient, consistent and compliant operations as well as adherence to standard operating procedures.

Your assignment

• Ensure that the execution of daily routines are according to the agreed Standard Operation Procedures, process flow and service level agreement
• Support the process of identifying root causes for issues which impact negatively on store operations and use these insights to adapt routines and processes in order to improve the customer experience
• Secure good collaboration with the Customer Contact Centre in securing a fast and easy resolution process for customers
• Actively work to offer alternative solutions that meet the needs of individual customers’ to secure a good recovery of any disappointment in the customers’ journey.
• Support and work according to the inventory routine, in order to maximize stock accuracy and achieve product availability for the customers.

What a Director, Operations and Payments Network, Asia Pacific does at Visa:

This role reports to the VP, Global Operations and Networks Payment (with a dual dotted line reporting into the VP, Commercial & Money Movement Solutions, Client Services AP and to the VP, Visa Direct AP).

The Director, AP Operations and Payments Network is responsible for leading and developing multiple teams across the AP region, including Payment Operations, Client Support, Service Management, Implementation Management, Partner Service Management, Payment Application Support and the Payment Operations Command Centre.

Key responsibilities include:

• Provide leadership and guidance for the department, teams and direct reports and serve as an escalation point for internal stakeholders, clients and partners
• Oversee all critical responsibilities of the department, prioritising the timely execution of payment processing activities and the delivery of a high-quality service to clients
• Closely monitor and take action to ensure the effective and timely execution of all regulatory obligations and process
• Build a strong and cohesive team by providing leadership through coaching, setting strategic direction and applying working knowledge of Visa products, systems and procedures
• Ensure all processes adhere to best practice standards, ensure compliance with all applicable regulations and mitigate risk
• Accountable for the identification, registration and mitigation of risks that reside within the functions
• Translate strategic goals into operational plans and ensure delivery
• Define the KPIs for the department to measure performance, output and quality and feed into continual improvement and provide status updates to key VPL and Visa Direct stakeholders
• Maintain a strategic focus through ongoing dialogue with business partners, seeking to gain an understanding of key strategic objectives.
• Build effective relationships with clients to enable effective delivery of implementations, including the respective KPIs and reporting capabilities
• Build and maintain relationships with key stakeholders within both Visa payments Ltd and Visa (Direct) Teams to ensure that Readiness can effectively support the deployment of products and during life cycle
• Lead and co-ordinate discussions with other heads of department to promote effective cross-functional collaboration and efficiency
• Develop the management team and staff to drive performance improvement, retention and succession

Team Summary

The AP Operations and Payments Network team is a critical department which is responsible for significant parts of the payment, client and network partner lifecycle.

The Security Director is a strategic leader on the Global Security Team reporting directly to the Senior Director, Global Security. They will be responsible for bridging gaps between security strategy and process implementation in the APAC region and will identify and execute on actions which will improve the performance and efficiency of the security organization and its operations. This leader will directly manage team members, programs, and initiatives at a global level to include operations in Asia Pacific and Europe.

• Advises the senior management team on all security related issues and activities.
• Supports the development of annual security-centric planning, budgeting, and implementation activities.
• Leads the collaboration effort between Regional Security Teams and other internal function groups in successfully identifying, investigating, and mitigating economic loss and other risks to the Company
• Advances and supports the Security team in providing and tracking ongoing Programs training, interventions, and other security-centric activities.
• Develops and implements solid business and security-centric value measure metrics, trending, and benchmarking
• Manage the regional departmental budget
• As a leader, they will dedicate significant time to develop and retain talent, and to enable her/his senior team members to build and implement (“in the field”) institutional global, corporate security programs
• Provide regular security briefs and emergency updates were appropriate for the regional executive leadership teams
• Facilitate and maintain security operations and emerging security technologies
• Ensure ongoing external networking with peer organizations
• Participates in budget preparation and takes necessary actions to control and reduce costs
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

Job Responsibilities

• Retrieve and tender cargo from/to agents at the airport cargo terminals.
• Sort incoming/outgoing packages and splitting packages to X-ray machines, including retrieval of packages that required further inspection.
• Prepare clearance documentations and verify receipt of cargo (if assigned).
• Scan all import/export packages inclusive all packages that gone through X-ray machine.
• Break bags packages into UPS air bags.
• Load and unload packages from company vehicles.
• Fork pallets and irregulars for sorting or breakdown.
• Manage contractors assigned to assist loading and unloading processes.
• And any other duties assigned from time to time.

Job Requirements

• Possess at least Secondary education or equivalent.
• Possess class 3 driving license would be preferred. Class 4 license is a plus.
• 1 - 2 years relevant experience preferred.
• Able to carry packages up to 30kg.
• Must be able to write and speak simple English.
• Willing to work on shift (including night shifts).
• Position is based at Airport Cargo Road.

• Assess port agencies’ quotation from required port agents.
• Liaise with port agents and ship charterers on tanker movements.
• Coordinate pilot for Singapore inward, berthing, unberthing and outward passage.
• Monitor vessels’ status and movement on a daily basis.

Requirements:

• Diploma and above
• At least 2 years of operations/post fixtures experience with shipowners, charterers or shipbrokers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Technical and Behavioral Competencies required

• Diploma/Degree in electrical/electronic engineering, computer engineering or related discipline
• Attained CCNA/CCNP/CCIE technical certification
• 5-10 year’s work experience in either the financial or telecommunications industry with an excellent understanding of WAN, LAN and Voice technologies and network operations
• Good knowledge of TCP/IP, OSPF, BGP and MPLS technologies
• Good knowledge of DWDM Optical Transport technologies.
• Experience in various network monitoring and telemetry tools in data & security infrastructure such as Solarwind, cPacket, CISCO ISE, ServOne
• Experience in ITIL and defining various network documentation for operations support
• Experience on Automation using Python, Ansible or any other programming language.
• Experience in Change, Incident, and Problem management in banking industry
• Proficiency in SharePoint
• Experience with Vendor management
• Understanding the risk management and work closely with the Bank information security and risk team.
• Strong interpersonal, written and verbal communication skills
• Proficiency in written and spoken English
• Proactive and possess initiative , self-motivated team player capable of working with minimal supervision,
• Willing to work in non-office hour and provide 7x24 on-call standby support

Experience and Qualifications required

• Holder of CCNP is the minimum requirement
• 5+ years of experience in Network services, with minimum 2 years in finance industry
• Expertise in connectivity and data center network infrastructure design, implementation and support (CCIE is a strong ‘plus’)
• Expertise in Firewall implementation and support (Checkpoint certification is a strong “plus”)
• Strong Background in Automation and Tooling.
• Client-oriented, strong communication and organization skills
• Self-starter
• Ability to work under pressure and delivery the project on time.
• Fluency in English

Job Profile Summary:

The team is responsible for the full spectrum of Treasury and Disbursement of insurance, commission and expense payouts. The scope covers daily processing, reconciliation, checks and balances, setting up provisions/accruals, GL by process rule, cashflow management and book close processing, expense allocation and formulating on-going improvement to the existing process. The team reports to Head of Finance Operations. The expectation of the team is accurate, efficient and timely processing of payment/reconciliation/closing/cashflow forecast while ensuring all financial operations are in compliant with relevant policies, statutory and regulatory requirement/guideline. The team is also expected to continuously seek and formulate strategy for efficiency, productive, and effective processing risk control of the complex multi-layer of business rule against system design and stay aligned with all governing rules. It is the team’s esteemed responsibility to alert the management of any potential issue and risk that could potentially impact the company unfavorably in the scope of duties.

Job Description:

• Assists in Treasury and Disbursement functions, including payments for insurance-related payouts, vendor and staff related payouts, commission and incentives payouts, banks, daily cash flow management, setting up of provisions/accruals and various reconciliations (e.g. balance sheet reconciliations, bank reconciliations etc.)
• Ensure proper documentation of processes and controls within Treasury and Disbursement Team
• Actively look to improve the workflow and processes with a view of minimizing control weakness whilst improving efficiency and ensuring accuracy of critical outputs
• Ensure operational effectiveness and efficiency
• Support the maintenance of various systems (e.g. insurance admin system sub ledger chart of accounts; expense categories within the expense systems)

Who we are looking for:

• Background, experience and knowledge of insurance industry and insurance accounting
• Familiar with payment processing eg insurance-related payouts, vendor and staff payouts, commission payouts etc
• Digital savvy that enjoys building operations model
• Able to work in a fast-paced environment with tight timeline
• High personal levels of motivation and delivery orientated focus
• Good communication skills, thus ability to liaise and collaborate with various internal and external stakeholders

Working Days & Hours: 5.5 days per week | 9am – 6pm / 12pm – 9pm / 2pm – 11pm
Working Location: Islandwide Carparks
Salary: Nego + Transport Allowance (Car: $640 | Bike: $390)

Job Responsibilities:

• Patrol carparks and ensure smooth operations.
• Handle and report any illegal parking or activities in the carpark.
• Carry out enforcement activities (wheel clamp and negotiation)
• To cover carpark personnel in short notice.
• Ensure nets machine receipt rolls are topped up.
• Handles carpark management, tenants, and site staff in a tactful manner.
• Any adhoc duties as assigned.

Job Requirements:

• Relevant Experience
• Possess Own Transport
• Able to Work Shift / Weekend

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Description

Pfizer Singapore is recruiting permanent employees for manufacturing site expansion of PFIZER ASIA MANUFACTURING PTE LTD (PAMPL) in Singapore.

Why Patients Need You

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them.

Position Summary

• Responsible to operate the plant equipment to manufacture Active Pharmaceutical Ingredients based on established Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOP)
• Assist the Shift Team Supervisor in all aspects of safety, quality and operation investigation, ensuring the finalization and completion of report in a timely manner.
• Assist the Shift Team Supervisor in representing the team for continuous improvement projects, IMEX activities and implementation, development and review of various document to support the shift operation

How You Will Achieve It

• Support the shift operation in all activities, ensuring that it is meets all environmental, health and safety regulations.
• Support the STS in ensuring that all operation and maintenance activities are in compliance to the safety procedures for Lock out/Tag out, energy control procedures, line breaking activities, confine space entry, work at height, hot and cold work permitting.
• Ensure that the shop floor is in a constant state of safety and quality regulatory compliance and inspection ready
• Perform all production, pre MI and post MI activities to ensure manufacturing attainment is achieved, assist the STS in the deployment of resources based on criticality and priority.
• Assign operation task according to Manufacturing Standard Work (MSW) and Operation Standard Work (OSW)
• Participate in all troubleshooting activities in processing issues, deviations and coordinating with other functions when require immediate and preventive actions.
• Participate in all investigation, report and troubleshoot findings on both EHS and quality related issues observed during manufacturing or during batch record review.
• Participate in Continuous Improvement (CI) activities, contribute ideas and perform Plan, Do, Check, Action (PDCA) cycle
• Support the STS in the development of risk assessment, creation of job safety assessment and participate in HAZOP when required.
• Develop Standard Operating Procedures as part of change control and perform periodic review.
• Assist in all commissioning, qualification and validation activities as necessary.
• Participate as a member of the emergency response team (ERT) when necessary.
• 
  

Accountable for:

• Safe operation of plant and equipment
• Safety compliance
• cGMP, GDP and SOP compliance
• Meeting production plan
• Housekeeping of plant area

Qualifications

Must-Have

• Degree in Chemical Engineering or any other Enginering discipline
• 2-3 years' experience in a relevant manufacturing environment. Fresh graduate may be considered.

Work Location Assignment: On Premise

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Role: Cloud Operations Engineer

• Support for Day2Day operation and be part of the project team for project delivery and support.
• Support, configuring, test cloud infrastructure components like Azure, System, networking, Azure sentinel security services for day to day operation.
• Monitoring Azure cloud management and data storage services
• Ability to use Terraform code to provision and manage resources in Azure.
• Ability to Identify and defining a new process and/or system improvement opportunities.
• Update documentation after deployment changes.

Note: Shift work required - 12 hrs shift (Day/Night)

7.30am to 7.30pm & 7.30pm to 7.30am

2 days work, 2 days off on a rotational schedule

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Responsibilities:

• Timely and accurate settlement of FX & Derivative products
• Investigate trade / lifecycle discrepancies
• Ensures and check settlement swift gets released timely and accurately
• Conduct cash and shares reconciliation
• Assist in other ad hoc duties as assigned

Requirements:

• Degree / Diploma holder with 2-4 years of FX / Derivative settlement experience in Banks / Financial Institutions
• Candidate with prior experience and knowledge in equity derivative are an added advantage
• Proficient in MS Office
• Team player with strong interpersonal skills
• Meticulous and highly organized

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23683

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

The Regional Manager of Distribution and Operations responsibility is to ensure proper operational processes and controls are in place and effective in assigned locations. Focus on Safety, stock controls, customer service, employee retention, meeting or exceeding weekly KPI measurements. Continuous improvement and consistent processes must always be the long-term goal. You will be reporting directly to the Director for Plan & Logistic Ops.

- Health & Safety champions

- Implementation and follow up of Gensuite

- Training and development of operational and administrative employees

- Optimization of processes

- Define and implement optimal layout.

- Improve service and optimize customer deliveries.

- Analysis of KPI´s

- Inventory optimization

- B51 movements

- DRP 2.0

- Stock control

- Ensure best possible service.

- Implement best practices and standardize processes.

- Continuous improvement

- Other projects and tasks

What are we looking for?

Required Education:

-Essential: High School

-Preferred: Bachelor’s degree and background in Business Management/Supply Chain

-Preferred License/Certificate: Any related to DOT, OHSA or Warehouse Operations

Required Experience:

-At least 5 years of experience in working in Operations & Supply Chain environment where the candidate was able to get familiar with the operations process and administrative workflow.

-It´s very important that has been involved in improvement projects for the warehouse and operations that had a positive impact in the organization.

Desired

-Experience with a Customer database, Salesforce, SAP, Gensuite, TMS Systems.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Please find the Role details: -

Job Title: Market Data Operations Analyst

Location: Singapore

Job Type: Full time with benefits

Job Summary:

This position of a consultant is for a role of a Client Relationship Manager (CRM) within the ‘Instrument Data Management Services’ department, which services the Instruments/Product Reference Data requirements of the Client organization. This role in our Operations function, requires coordination between the Offshore and Data consumers teams within client organization to handle escalations, alongside performing data and price maintenance, data quality checks and the associated controls/checks. The data is used across the client bank to facilitate many processes and functions such as execute and book trades and settle trades, client and regulatory reporting, risk, finance etc.

Job Responsibilities:

• Handle Level 1 escalations from data consumers on completeness, timelines, and correctness of Instruments/Securities Static data.
• Responsible for performing static data analysis and update application for various Financial Products with External/Internal counterparts.
• Understanding client’s requirement for setup on various securities on system, updating various price quotes and corporate action details on application
• Performing the activities maintaining require levels of Accuracy and TATs.
• Review, edit and approve the Standard Operating Procedure documents as necessary and strictly adhere to them when handling static data requests.
• Assess the impact of system changes on operational processes and provide the sign-off accordingly
• Prepare the test cases and participate in the UAT, Regression and Go-live testing of system changes, when required.
• Exceed customer expectations and work towards building a world class operations environment

Desired Skills :-

• Commerce Graduates / MBAs with work experience in Banking / Capital Markets space handling similar roles in Securities/Instruments Reference Data domain.
• Team player with excellent verbal and written communication skill; Open for working in high pressure environment
• Expert usage of Market Data vendors viz., Bloomberg, Thomson Reuters, GMI/Sungard, Telekurs/Six FI etc.

Experience :-

• 4 to 5 years’ experience in Securities / Instruments Reference data functions like Security Master & Pricing.

To provide accurate and efficient service regarding shipments.

Trade Operations:

• Handling documentation pertaining to shipment-based on LC and/or other credit terms
• Compliance checks of LC and shipping documents
• Getting all required documents attested from relevant authorities / ministries/ Chamber of Commerce
• Preparing Certificate of Origin, customs / insurance declaration
• Coordinating with buyers for document operations
• Preparing LC, freight and insurance drafts
• Completing paperwork for acquiring certifications / lab tests reports and other necessary documents for shipments
• Ensuring timely submission, status tracking of all shipping documents and preparing necessary reports
• Working closely with logistics / shipping companies or agents for scheduling
• Maintain a proper filing system of all shipment documents
• Prepare and circulate trade utilization report
• Any other ad-hoc matters as assigned by the Company

To provide cover for Trade Finance department:

• Maintain excel cash book (in shared folder) for IFFCO Singapore & updating of loans/borrowings in Oracle
• Maintaining working relationships with banks pertaining to all export procedures and documents
• Follow up for collection on shipments
• Update finance charge accruals in Oracle
• Any other ad-hoc matters as assigned by the Company

We are recruiting for a Responsible Business Advisor to support with the execution of the firm's pro bono, community investment, fundraising partnerships activities and engagement on internal sustainability efforts in the Asia-Pacific region.

Reporting to: Diversity, Inclusion & Responsible Business Manager – APAC

Key Accountabilities:

• Support with sourcing and coordination of pro bono matters for APAC, including identifying and developing new partnership opportunities in all jurisdictions
• Where relevant, supporting with regional pro bono research tasks and coordination;
• Supporting conflicts checks and related due-diligence activities
• Support with reporting and data analytics/insights for regional champions and leadership updates helping to drive up-take
• Helping to draft Responsible Business and Sustainability – related submissions, and communications
• Liaising with external networks and contacts to avail of firm profile-raising opportunities
• Working with global HL BaSE team to help oversee our social impact offering across the APAC region
• Working with global teams to respond to client requests and RFPs concerning Sustainability and Responsible Business
• Driving the APAC region’s Sustainability strategy from a People Engagement perspective and working with regional stakeholders to implement and make progress towards our firm’s sustainability commitments and ESG aspirations
• Supporting with event and activity coordination

Skills and Experience:

• A postgraduate or undergraduate degree in law essential
• Working experience in a professional services or corporate environment.
• High level of organizational and project management skills. An organised and thorough approach to work with excellent attention to detail and follow through.
• Ability to translate global principles and initiatives into the APAC context.
• Ability to work independently and manage multiple tasks to deadlines.
• Demonstrated research skills and experience with data collection and analysis.
• Ability to navigate multiple stakeholders in a matrixed environment.
• Excellent interpersonal and communication skills. Ability to work across teams and cultures both in-person, in hybrid format and virtually.
• Working efficiency in MS Office such as Word, PowerPoint and Excel.
• Fluent written and spoken English.
• Knowledge of, or a passion for ESG matters and helping to translate these in a corporate environment.

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.

There is no doubt that Coupa is one of the world's fastest-growing enterprise cloud companies right now, and we are all very excited about the opportunities to deliver real and measurable value to our customers in the domain of Business Spend Management. As we continue to grow we are looking for an Account Director to focus on hunting for new enterprise customers. You will join a successful, strong and growing enterprise sales team focused on delivering value to our enterprise customers. As part of the team, you can expect to work in an agile and inspiring working environment equipped with the best sales support tools available. In addition, you will receive the support of a committed, experienced and highly skilled pre-sales team.

In this role you will be:

● Prospecting, building pipelines and selling Coupa cloud-based spend management solutions

● Engaging with C-level prospects to position Coupa’s strategic value proposition and lead the deal to closure

● Adopting the concept of Business Value Selling within the context of the Challenger Sale model

● Forecasting accurately

● Providing proactive, trusted thought leadership

● Collaborating with customers and internal teams to build joint vision roadmaps outlining the value that Coupa will deliver

● Developing and delivering premier Executive Sales proposals to C-level prospects

● Engaging with C-level prospects to position Coupa’s strategic value proposition and drive deals to closure

● Documenting daily activity in Salesforce to supervise the performance

What you will bring to Coupa:

● Have 2 years of experience selling a SaaS solution in the Thai market.

● Proficiency in English language

● As this is focusing on the Thailand market, partners and prospects. Proficiency in Thai is essential.

● Consistent track record of exceeding sales quota in an enterprise SaaS environment

● Strong executive presence

● Expertise in leading multi-stakeholder sales cycles and closing large 6-figure deals

● A history of pro-actively hunting new business

● Strong organisational capability and specific experience with enterprise account planning

● Experience selling business value to Finance and Business customers using return on investment and TCO models, rather than challenging on “features & functions”

● Ability to identify strategic client pains and develop outstanding and compelling value propositions that focus on delivering business value to the client

● Compassion and is successful at engaging with all levels in an organisation

● A strong focus on forming relationships and working within a team selling environment

● Business Spend Management domain expertise (ideal) or Enterprise SaaS selling experience

● A desire to work in a fast-paced and hard-working environment

At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.