Meet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment.

Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.

The role of the Hotel Operations Manager at KINN is pivotal in upholding the company's policies and philosophies, ensuring the financial health of each hotel, and maintaining the overall operational excellence of the three properties.

This position involves promoting KINN's values to team members and guests, overseeing financial performance, conducting regular site visits, staff management, and fostering a culture of guest satisfaction.

The Operations Manager plays a crucial role in ensuring the smooth and efficient operation of KINN's hotels.

1. Promote KINN’s Policies and Philosophies

• Engage in direct and indirect interactions with team members and guests to promote KINN's policies and philosophies, fostering a positive and inclusive environment.

2. Financial Oversight

• Review monthly financial performance for each hotel, including the approval of monthly operating expenses.
• Review and approve OTA (Online Travel Agency) commissions.
• Monitor and control CAPEX (Capital Expenditure) costs.

3. Financial Reporting:

• Prepare monthly Profit and Loss (P&L) results for each individual hotel.
• Share P&L results with Resident Managers to ensure transparency in financial expenses.

4. Site Visits and Maintenance

• Conduct weekly site visits to hotels, performing walkthroughs of both the Front and Back of the house areas.
• Ensure that hotel conditions are safe and clean at all times, addressing any concerns promptly

5. Staff Management

• Conduct interviews for all new hires, specifically approving hires for Front Office and Housekeeping Associates.
• Approve Annual Leave, Sick Leave, and Off In Lieu requests through the Payday system for hotel operations team members.
• Provide counselling and support to team members and liaise with HR on disciplinary actions and record keeping.

6. Communication and Collaboration

• Conduct monthly updates with Resident Managers regarding events, happenings, and scorecards to keep them informed and aligned.
• Collaborate closely with Resident Managers to enhance guest experiences and address feedback based on monthly guest satisfaction results from various channels.

7. Supply Chain Management

• Approve hotel material orders necessary for daily operations.
• Review all monthly invoices from suppliers and vendors, ensuring accuracy and approving them for payment.
• Liaise with the Finance Team to facilitate timely processing of payments.
• Any other duties delegated by Head of Hotel Operations & Project Development.

Requirements

• Minimum Diploma in Hospitality, or a minimum of 5 years of relevant experience in Front Office Manager or Room Division Manager.
• Proficiency in spoken and written English is essential.
• Strong knowledge in room operations.
• Demonstrated excellence in communication, problem-solving, reasoning, and motivational skills.
• Flexibility to work varying shift schedules, including nights, weekends, and holidays

• Arrange vessels in and out of Singapore port, and arrange for pilot and tug boat services.
• Furnish information on crew to the immigration authority.
• Inform Customs of vessels’ arrivals and departures, and reporting of cargoes on board vessels.

Requirements:

• GCE O Level and above
• At least 2 years of Ship/Port Agency experience with ocean-going tanker.
• Acquainted with Singapore Customs import/export procedures for goods, including submission of manifest reconciliation statements; Marinet E-Services, including port clearance, declarations, applications, approvals, permits, licences and certifications; PSA Portnet Services, including pilotage and towage bookings; and ICA Crew System.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

We are looking for a Operations Director to oversee organization’s ongoing operations and procedures. Responsible for the efficiency of business. Operations Director maintains control of diverse business operations, an experienced efficient leader with excellent people skills, business acumen and exemplary work ethics. The goal of the Operations Director is to secure the functionality of business to drive sustainable growth, whilst ensuring compliance with regulatory and operational requirements.

· Establish policies and procedures that promote company vision

· To put the vision in writing

· Oversee daily operations of the company and the work of executives (Compliance & Finance etc.)

· Lead employees to encourage maximum performance and dedication

· Evaluate performance by analyzing and interpreting data and metrics

· Participate in business expansion activities (via investments, acquisitions, corporate alliances etc.

· Manage relationships with partners/vendors

· Manage organizational change & critical projects

Job Requirements

· At a minimum Degree or MBA (desirable)

· Proven experience as Operations Director or relevant role

· Understanding of business functions such as Compliance, Finance, Business Development etc

· Demonstrable competency in strategic planning and business development

· Outstanding organizational and leadership abilities

· Excellent interpersonal and public speaking skills

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Asset Management, the investment management business of the HSBC Group, serves HSBC’s worldwide customer base of retail and private clients, intermediaries, corporates and institutions invested in both segregated accounts and pooled funds. Global Asset Management fulfills its purpose of connecting HSBC’s clients with investment opportunities around the world through an international network of offices in approximately 30 countries, delivering global capabilities with local market insight.

We are currently seeking a high calibre professional to join our team as a Regional Operations Manager.

Principal Responsibilities

• Daily oversight of fund operations/services including the activity delegated to service providers
• Fund platform management, be the expert of Platform services in Asia
• Administration, investigation and resolution of daily Transfer Agent, Administrator and Custodian queries as well as managing queries of the AM Investment Management and Distribution offices
• Work closely with TA, Administrator and Custodian to ensure timely and accurate processing and settlement of transactions in accordance with the Service Level Agreement
• Review fund operating expenses, third party invoices and investor rebates and ensure timely and accurate processing
• Assist in developing measures to align Management Company services to meet future client, regulatory and business needs
• Assist in implementation of operational best practices and HSBC Global Standards
• Report to Manager on service level achievements and key performance indicators on a routine basis including input to the monthly and quarterly reports to the Management Committee and Boards
• Develop and improve appropriate key controls for each Funds within the framework of procedures
• Develop and maintain governance oversight over all operational aspects of the funds
• Assist in outsource monitoring of VCC Funds’s service providers and to maintain a robust vendor management programme
• Have a risk management mind-set - monitor and enhance the controls of delegated and outsourced service provider activities – be involved in client service level reviews, setting up/monitoring KPI/SLAs, reporting on incident review
• Assist AMSG and the Conducting Officers in their responsibility for complying with all relevant Regulations, HSBC Group policies and other regulatory requirements in relation to oversight obligations
• Assist with due diligence reviews of outsourced service providers in compliance with:MAS outsourcing guidance requirements and HSBC Outsourcing and Vendor Management Policy
  The terms of services agreements
  
• To review, maintain and update procedures to ensure they reflect current practices in line with HSBC Policy and Standards
• To take responsibility for the collection and onward reporting of reports and management information from service providers, including following up on action points as required
• Manage, in conjunction with Line Manager, operational changes to product features, including project definition and management

Qualifications

• Must have experience in fund platform/operations of Singapore VCC, or equivalents such as Luxembourg and Irish UCITS / structures
• Education to degree level in a quantitative subject
• In depth knowledge of the Asset Management business, particularly in Singapore and Luxembourg
• In depth Knowledge of Operational Risk Frameworks and Controls within an Institutional operating environment
• Minimum 8-10 years relevant experience in funds services, with proven knowledge of Transfer Agency, Custody and Fund Administration
• Experience in Luxembourg and Irish UCITS Funds and Fund regulatory requirements
• Experience in managing/overseeing third party service providers and administrators
• Outstanding communication skills, capable of dealing with clients and intermediaries at all levels
• Proficient in Excel and experience of working with proprietary and vendor operational systems
• Ability to work to tight deadlines under pressure, while maintaining close attention to detail
• Excellent organisational and time management skills with a positive and pro-active ‘can do’ attitude
• Fluency in English, both written and spoken
• Outstanding oral and written communication skills
• Confidence to interact with and influence Senior Management
• Commercially aware and solutions focused
• Ability to work collaboratively with all areas of the business
• Demonstrates technical knowledge to enhance the commercial success of the VCC fund range and to educate the business, appropriately
• Demonstrable ability and drive to raise standards and make an impact on the compliance culture across the business

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000K0EH

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Position: Network Operations Engineer
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Key Skills: Network Devices hardening and monitoring

Job Objectives
To assist day-to-day operations for related network governance and compliance activities, such as managing the Firemon, performance compliance check on network devices etc.

Responsibilities

• Responsible for managing Firemon Security Management tool to conduct compliance checks for Enterprise and Regional firewalls and routers.
• Responsible for verifying the hardening of network devices during onboarding and periodic review.
• Collaborate with internal stakeholders to integrate the network devices for active performance and availability monitoring.
• Work with security team to update and administer the dual controls privileged password for network devices.
• Responsible for preparing the information for audit requests.
• Responsible for the upkeep of network inventory.
• On 24 x 7 operational standby with strong customer service orientation and drive.

Job Requirements:

• Min. Diploma / Degree in Computer Science, Computer Engineering, Information Technology, or relevant qualifications.
• Minimum 2 to 3 years’ relevant working experience in managing large, complex LAN/WAN networking/security platform.
• Strong technical competencies with hands-on experience in network management/monitoring tools, routers, switches, firewalls, ISE servers etc.
• Experience with managing and handling audit/compliance requests.
• Experience with scripting and network automation.
• Good analytical skills, meticulous, energetic, resourceful, and inspirational.
• Possess good written and documentation skills and effective communication skills able to collaborate and work with various stakeholders.
• Good team player and able to work effectively at all levels with the ability to influence others to move towards consensus.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Cargo Operations Specialist - LPG/Naphtha/CPP/LNG/Mid distillate products.

· International Business

· Permanent role

· Newly Created role

· Exciting Scope - Pioneering focus

I have partnered with a well-known International Chemicals Business, to help identify a suitable candidate for an Operation Specialist role that is to be based in Singapore. It's newly created role who will be responsible for feedstock procurement operations from United Sates/ Middle East/ Australia to China fully covering Vessel Chartering and Day to Day Operations.

Requirements

· Commercially minded candidate with at least 10 years of experience in handling cargo operation experience including Vessel chartering & management.

· Experience dealing with LPG/Naphtha/CPP/LNG/Mid distillate products.

· Knowledge and experience with VLGC - Very Large Gas Carriers would be an advantage.

· Excellent Interpersonal and Communicational skills

· Meticulous attention to detail and strong analytical skills.

· Proactive, highly motivated, and willing to learn new business processes and procedures.

Purpose of the Job

1. Must ensure operational integrity for flights by strictly complying with safety andsecurity regulations, following

procedures and regulations established in the operational and safety manuals in force.

2. Manages quality standards in order to ensure customer satisfaction, controls cost at lowest possible level and

optimize aircraft (and if applicable: truck) capacity, contributing to customer satisfaction and maximization of

load factor while contributing to sustainability leadership goals of the company.

3. Is the representative of the operations team for South East Asia in the station in which he/she is located while

also performing tasks related to ight operations from other stations in South East Asia on a roster basis. In this

capacity, he/she will be required to maintain close communication with both internal stakeholders (e.g. Sales,

Customer Service) as well as with external stakeholders (e.g. GHA, authorities, suppliers).

Key Responsibilities

1. Management / Administration

• Structure and manage an adequate process to supervise the handling process by third parties and/or executing cargo operations activities if needed. Guarantee that all staff of third parties involved in handling of flights, is trained according to regulations standards
• Elements are:

- Support and develop the local handlind team through training and evaluation

- Engineering of Local Operations Procedures

2. Compliance: Safety, Security and Customs

• SMS

- Report unsafe situations and actively mitigate risks,

- Ensure to monitor SMS indicators, analyze events and de ne action plans.

- Monitor SMS performance and action during internal review and external meetings with third party

handling company.

- Monitor sta / GHA and equipment to achieve all quality targets and to execute all working procedures

required on a per- shipment and flight level.

- Take actions to correct any deviations or discrepancies and report to AODs and Market Managers.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely

response by third-party handling company.

- Perform regular review meetings with suppliers (a.o. GHA, trucking companies) regular review meetings

for analyzing and taking actions against deviations and discrepancies including CiQ quality reporting

system.

• Compliance: execution and steer towards improvement with local Operations, GHA, local authorities, and industries related organizations,
• Implement and maintain 5 Must haves principles,
• Perform and follow up on performance reviews with GHA and action items coming from audits, inspection and other relevant platforms,
• Maintain current on all relevant training in order to keep up-to-date and have a high level of standard,
• Read and understand content of all operations manual and keep up-to-date with all published changes,
• Monitoring and follow-up on inbound and outbound non-compliance issues for improvement and preventive measures with origin and Hub.

3. Supplier Management

• Manage and continuously improve operational quality via operating mechanisms and quality measurement systems in close cooperation with Regional Operations Manager, Director SE Asia and AOD’s.
• Make report events, SMS performance and action implementation during internal review and external meeting with supplier.
• Support the supplier in the implementation the AF/KL operations projects.
• Elements of the above are:

- Monitor Supplier, sta and equipment to achieve all quality targets and to execute all working procedures

required on a per- shipment and flight level.

- Take local actions to correct any deviations or discrepancies and report to Regional Operations Manager,

AODs and Market Manager.

- Guarantee all tracking/tracing (local) monitoring requests are actioned and ensure accurate and timely

response.

- Perform regular review meeting with suppliers for analyzing and taking actions against deviations and

discrepancies.

4. Cargo Handling

• Export & Transit : while on roster, guarantee build-up plan instructions for South East Asia flights (or trucks) based on the final booking list, which will comply with all legal and procedural regulations
• Elements are:

- Loading instructions for special loads like heavy and big shipments.

- Ensuring clear loading and buildup instructions.

- Control and enforce adherence to the AFLS processes i.e. Queue treatment & creation; flight planning;

- Organize and steer local trucking operations in case applicable.

• Import :

- Organize arrival manifest’s review for irregularities prior to flight arrival, problems’ anticipation and

instruction of third party on necessary actions to alleviate or minimize consequences.

- Organize future flights’ preview for potential conflicts, especially for cargo planned from another station.

• Communication :

- Messages with regard to individual shipments, ights and other events must be sent correctly, on time

and according to pre-defined procedures to relevant and specified parties.

5. ULD and Stock Control

• Guarantee available equipment and consumables used for handling
• Elements are :

- Guarantee equipment is monitored by third-party staff , recognize training needs and organize locally

- Ensure ULD stock information is communicated timely and correctly

- Ensure station stock is managed effectively at lowest possible cost

6. Finance and Accounting

• Correct and on time handling of invoices in compliance with accounting procedures.
• Ensure GHA performs correct other charges collection procedures
• Guarantee and / or perform the execution of the initial audit on all invoices for services performed at the stattion included but not limited to the handling invoice, equipment leases, maintenance, and consumables such as plastic, wood, etcl.
• Steer and / or lead any discussion with suppliers on all cost discrepencies

The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager.

Due to the departure times of the most of the SE Asia flights, it will be required on occassions to work outside normal office hours as part of the predetermined roster or even on ad hos basis. This will be considered as standard practice for the function for which no compensation is granted.

Job Requirements : Knowledge and Experience

• Verbal / Writted proficiency in English
• Experience with airline cargo handling processes
• Knowledge of international, national and local regulations with regard to air cargo transportation
• Proven supervisory experience > 5 years within airline cargo environment at intermediate level.
• Diploma/Degree or higher
• Study in logistics is an advantage

Job Requirements : Competencies

• Ability to work independently with minimal supervision
• Strong procedural discipline combined with high safety and security awareness
• Strive for excellence by paying attention to detail and accuracy
• Confident decision making and strong problem solving skills
• Communication skills (oral and written)
• Building and maintaining relationships
• Proactive

Location: Depot Road

• Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to Company policy and country regulatory requirements.
• Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment.
• Time horizon is typically focused on less than six months for forecasting/planning.
• Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity).
• Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory).
• Entry: Applies basic foundation of a function’s principles, theories and concepts to assignments of limited scope.
• Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.
• Exercises independent judgment within defined parameters.
• Develops expertise and practical knowledge of applications within business environment.
• Acts as team member by providing information, analysis and recommendations in support of team efforts.

Requirements:

• Bachelor Degree.
• 0-2 years of experience in a Supply Chain function.
• Must be proficient in SAP S4 Hana, Microsoft Excel Proficiency, Order Management.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

We are hiring for an Operations Analyst to join the Fund and Cash Management Team for our Client.

Responsibilities

• Process payments and funding in an accurate and timely manner.
• Provide accurate and timely calculation of the bank's daily obligations across multiple entities.
• Investigate discrepancies to align funding projections figures across different business units.
• Investigate and analyze discrepancies between cash and ledger.
• Support treasury on desk and stakeholders on various queries and projects relating to funding and payments.
• Any other ad hoc duties/projects as required and assigned.

Qualifications

• Bachelor’s degree or equivalent
• Open to fresh graduates
• Proactive, confident and detail focused.
• Ability to coordinate with Treasury and Operational teams independently.
• Ability to work under pressure in a team environment and demonstrate experience meeting multiple daily cut-offs.
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
• Self-motivated and able to work unsupervised. Able to manage own time and know when to escalate.
• Strong team player able to work well independently and collaboratively with peers and stakeholders.
• Meticulous attention to detail.
• Strong analytical skills
• Open to 6-month contract role - highly renewable

Join us in shaping the future of investment compliance! Apply now to be part of a team driving excellence through innovation and strategic oversight.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan McKinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA License No: 11C5502

EA Registration No. R1110345

This role should be filled by a highly driven, passionate and knowledgeable Operations Performance Analyst. Reporting to the Head of Operations and based in Singapore, this is a really exciting and challenging role! 

Responsibilities:

• Identify and solve problems by analysing and deriving insights from large and complex sets of data
• Conduct test and experiments to validate hypotheses and to measure effectiveness of proposed improvements
• Build reports and dashboards to track performance KPIs, improve warehouse performance and compliance, while taking customer experience to the next level
• Work with both internal and external partners to optimize overall operation through process development
• Responsible for the analysis of business problems to identify the root causes and recommend corrective actions
• Conduct root-cause analysis to spot existing problems in our warehouse operations and present it in a visual way
• Identify the most impactful ways to use data and analytics to drive insights, make decision making and improve our warehouse performance
• Responsible for providing optimal business solutions to achieve operational and financial goals
• Ensuring all stakeholders within the team and business have access to relevant reporting in clear dashboards using a variety of tools
• Presenting analytical findings to senior stakeholders
• Be the point of contact between operations and BI to organise and streamline requests
• Applying your expertise to design and implement new metrics across the business
• Perform deep-dive analysis on our picker performance to solve critical business problems and improve our processes

The Financial Industry Disputes Resolution Centre or FIDReC is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As part of our growth, we are seeking qualified candidates to join us in the role of Operations Manager.

Job Responsibilities

· In co-ordination with the CEO, the operations manager will be responsible for the smooth functioning of the organisation on a day-to-day basis.

· The operations manager will need to work with all key departments in the organisation (including contact centre operations, alternative dispute resolution, human resources, and finance) to understand their needs, and work towards improving their workflows and processes.

· Monitor and promote high quality team performance, including tracking staffing requirements and hiring.

· Track the risks of the organisation, reporting directly to the Audit and Risk Committee in this respect.

· Ensure compliance with the organisation’s policies and procedures, including those relating to data protection and data collection for statistical reporting.

· Support the management in review and implementation of strategic objectives and key projects with a view to improving the organisation.

· Undertake other ad hoc duties as assigned.

Job Requirements

· Excellent communication skills (including documentation and writing skills) and interpersonal skills.

· Strong organisational ability and analytical skills, with attention to detail.

· Maturity, motivation, and ability to work independently and as part of a team.

· Competent in using Microsoft productivity tools, including Microsoft Excel.

· Understanding of alternative dispute resolution and knowledge of consumer financial products will be helpful, although training will be provided.

Salaries will be commensurate with the candidates' experience and qualification and are negotiable. Candidates are to state their expected salary in their resumes.

Candidates should submit their resume via email stating their expected salary, to:

The Human Resource Manager

Financial Industry Disputes Resolution Centre Ltd

36 Robinson Road

#15-01

City House

Singapore 068877

Email: [email protected]

At FIDReC, we are committed to fostering a diverse and inclusive workplace. We adhere to the fair employment policies and guidelines set by the Singapore’s Ministry of Manpower and TAFEP, promoting equal opportunities and a respectful work environment. We encourage individuals from all backgrounds to apply and contribute to our dynamic team.

• Arrange vessels in and out of Singapore port, and arrange for pilot and tug boat services.
• Furnish information on crew to the immigration authority.
• Inform Customs of vessels’ arrivals and departures, and reporting of cargoes on board vessels.

Requirements:

• GCE O Level and above
• At least 2 years of Ship/Port Agency experience with ocean-going tanker.
• Acquainted with Singapore Customs import/export procedures for goods, including submission of manifest reconciliation statements; Marinet E-Services, including port clearance, declarations, applications, approvals, permits, licences and certifications; PSA Portnet Services, including pilotage and towage bookings; and ICA Crew System.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Duties and Responsibilities:

• Primary role is to monitor and manage U.A.E Port operations and reporting to management on a timely basis.
• To facilitate day to day communication, coordination and liaison between Singapore Headquarter and U.A.E

Operations:

• Efficiency in Bunker Tanker Fleet Programming.
• Able to update bunker job schedule daily.
• Coordinate and liaise with relevant parties on daily operational activities.
• Maintain and update operations documentation.
• Be conscientious on the movement of every barge 24-hour basis.
• Any other adhoc duties.

Requirements:

• Minimum 'O' Level / Diploma
• Knowledge of office management systems and procedures is a plus
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Great interpersonal skills

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Cyber threats, social media, massive data storage, privacy requirements and continuity of the business as usual require heavy information security measures. As an information security specialist, you will assist in the end to end implementation of security solutions for our clients and support our clients in their desire to protect the business.

The Opportunity

This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between developing security strategies, advising stakeholders, providing workshops and supporting business development. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills. Since you’ll be working directly with clients, some travel will be required.

Your Key Responsibilities

As a Cyber Security Operations consultant, you will be part of the team to assess, design, build, implement and manage security solutions for our clients and support the clients in their desire to protect the business. You will belong to an international connected team of specialists helping our clients with their most complex information security needs and contributing toward their business resilience.

Skills and Attributes for Success

• Familiarity with Security Information and Event Management (SIEM) solutions.
• Experience with network security monitoring and incident response activities.
• Ability to process impacts of activities and be able to collaborate with IT operations and Cybersecurity teams on mitigations and remediations.
• Ability to apply cybersecurity and privacy principles to organizational requirements.
• Ability to create standard operating procedures and other similar documentation.

To Qualify for the role, you must have

• A recognized university degree in Computer Science, Computer/Electrical Engineering, Information Technology or equivalent
• At least 3 years of relevant experience. Preferably with a year experience in business consulting role in a leading consultancy firm
• Strong interest in the field of information security
• Creative, independent with good problem-solving skills
• Excellent communicator with strong analytical, interpersonal and writing skills

Ideally, you’ll also have

• Industry related certification preferred (e.g. CISSP, CISA, CISM, SABSA, PRINCE2, TOGAF, ITIL).
• Solution Level Certifications, OSCP, CREST, GIAC would be advantageous, as well as penetration testing experience.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Cyber threats, social media, massive data storage, privacy requirements and continuity of the business as usual require heavy information security measures. As an information security specialist, you will assist in the end to end implementation of security solutions for our clients and support our clients in their desire to protect the business.

The Opportunity

This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between developing security strategies, advising stakeholders, providing workshops and supporting business development. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills. Since you’ll be working directly with clients, some travel will be required.

Your Key Responsibilities

As a Cyber Security Operations consultant, you will be part of the team to assess, design, build, implement and manage security solutions for our clients and support the clients in their desire to protect the business. You will belong to an international connected team of specialists helping our clients with their most complex information security needs and contributing toward their business resilience.

Skills and Attributes for Success

• Familiarity with Security Information and Event Management (SIEM) solutions.
• Experience with network security monitoring and incident response activities.
• Ability to process impacts of activities and be able to collaborate with IT operations and Cybersecurity teams on mitigations and remediations.
• Ability to apply cybersecurity and privacy principles to organizational requirements.
• Ability to create standard operating procedures and other similar documentation.

To Qualify for the role, you must have

• A recognized university degree in Computer Science, Computer/Electrical Engineering, Information Technology or equivalent
• Relevant experience in business consulting will be an added advanatge.
• Strong interest in the field of information security
• Creative, independent with good problem-solving skills
• Excellent communicator with strong analytical, interpersonal and writing skills

Ideally, you’ll also have

• Industry related certification preferred (e.g. CISSP, CISA, CISM, SABSA, PRINCE2, TOGAF, ITIL).
• Solution Level Certifications, OSCP, CREST, GIAC would be advantageous, as well as penetration testing experience.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Vessel Operations ( Junior & Senior )

• Salary: $4000- $8000
• Working Days: 5 days
• Working Timing: 9AM to 6PM
• Working Location: Tanjong Pagar

What Will Put You Ahead?

• Possesses a Diploma or Degree in Maritime Study/Shipping/Logistics or related disciplines.
• Min 3-5 years experiences in similar industry.

Main responsibilities:

This role involves certain level of technical exposure with day-to-day ship management, P&I clubs and Classification Society interactions.

• Charter Party execution
• Effective communication and instruction with various stakeholders and counterparties along the CP chain on a daily timely basis, including master, agent, bunker supplier, charterers, technical managers, Class and P&I club etc.
• Optimise voyage operation and performance.
• Post-fixture tasks, including hire & freight invoices, laytime calculation and settlement, final hire reconciliation and settlement etc.
• Ship Owners’ matter handling.
• Claims and disputes handling with various counterparties.
• Voyage P&L management.
• Negotiate PDA and appoint agents.
• Bunker planning
• OPEX assessment and payment arrangement
• Provide full input and participate actively in the team processes.
• Create and maintain accurate vessel details, TC contracts, revenue & expenses arising from a voyage etc. in our operation system.
• Work directly with ship managers, P&I clubs and Class societies to ensure high standards of HSE measures for both vessel and crew are met.
• Any ad-hoc tasks

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting services, data science tools and industry conferences to illuminate complex and opaque commodity markets.

Headquartered in London with over 1,300 staff, Argus is an independent media organisation with 29 offices in the world’s principal commodity trading hubs.

Companies, trading firms and governments in 160 countries around the world trust Argus data to make decisions, analyse situations, manage risk, facilitate trading and for long-term planning. Argus prices are used as trusted benchmarks around the world for pricing transportation, commodities and energy.

Founded in 1970, Argus remains a privately held UK-registered company owned by employee shareholders and global growth equity firm General Atlantic.

Argus Media is committed to ensuring career and personal growth for all its staff and provides extensive training and career development opportunities, as well as participation in employee-led initiatives, including a women’s network. Our core values are Excellence, Integrity, Partnership and Inclusivity.

What will you be doing?

We are looking for a highly organised marketing executive proficient in event operations and logistics management to drive business objectives and elevate the Argus brand. As an essential member of our Asia Pacific marketing team, you will manage our regional portfolio of online and offline events, encompassing both in-house and third-party initiatives.

Events serve as pivotal channels for client engagement, requiring your ability to craft outstanding initial impressions and uphold exceptional client experiences throughout.

We are looking for someone professional who brings positive energy to the team, can work autonomously, and can keep themselves organised to meet deadlines.

In this fast-paced role, you will be responsible for the following:

• · Plan events on an operational level, e.g., floor planning, invitations, signage, special needs requirements, printing, etc…, in collaboration with regional marketing managers and stakeholders.
• · Manage relationships with venues, suppliers, event organizers, speakers, participants and other stakeholders to ensure seamless execution of event logistics and requirements.
• · Liaise with marketing managers to produce communication plans and execute the plans to engage registered clients and speakers.
• · Coordinate and/or set up online platforms for internal and external communications, including Monday.com, Marketo, social media, Argus website, On24 and other tools as required.
• · Provide regular updates on event status and outcomes, including expenses, performance metrics, and other tasks as required by internal stakeholders.
• · Manage events by ensuring everything runs smoothly on the days of our events to achieve client satisfaction and our event objectives.

What we’re looking for in you

You are an enthusiastic and proactive person keen to join our team in Singapore, which has a fantastic work culture. Ideally, you will be able to tick most of these boxes:

• Prior experience in events or venue management will be highly regarded
• Experienced or familiar with Microsoft Office (Word, Excel, PowerPoint, and Outlook)
• The resilience to handle a fast-paced working environment and being self-motivated with a passion for excellence.
• Ability to build strong relationships with clients and colleagues.
• Attention to the smallest of details.
• Strong communication skills in English.

What’s in it for you

• · Work within a highly motivated team at an industry-leading and rapidly growing global company
• · Competitive salary and company bonus scheme
• · A modern office environment designed to foster productivity, creativity, and teamwork
• · Excellent location at Raffles Place in central Singapore – close to public transport and amenities
• · Hybrid working model - Work from Home options available
• · Comprehensive benefits package including medical (GP and specialist), dental and hospitalisation.
• · 20 vacation days your first year, up to a maximum of 25 days
• · Extensive internal and external training
• · Employee Welfare & Employee Assistance Programme

Travel

• · Cover conferences and events (10 -15% of overseas travel is expected).

Hours

Monday through Friday, 9.00 a.m. to 6.00 p.m.

Earlier or later hours, or weekend hours, may be expected on occasion.

We're not engaging any recruitment agencies for this role, so if you're interested, please apply directly.

BACKGROUND:

Grow Asia was established by the World Economic Forum in 2015 in collaboration with the Association of Southeast Asian Nations (ASEAN) in response to the urgent need to transform food systems to be more inclusive, sustainable, and resilient to climate change. As a multi-stakeholder platform, Grow Asia works with more than 650 global and regional partners to broker market driven solutions across Southeast Asia. We do this by convening leading decision makers from public, private, and civil society organizations, mobilizing partnerships and finance, and delivering best practice through the implementation of collaborative public-private projects at a field-, national-, and regional level.

The Grow Asia network comprises our regional office in Singapore and five country chapters in Cambodia, Indonesia, Papua New Guinea, the Philippines, and Viet Nam. The network operates through 44 national and sectoral Working Groups and is already reaching more than 2.9 million smallholders across Southeast Asia with technical assistance and blended finance solutions. In 2020, Grow Asia was accredited as an Entity Associated with ASEAN. This accreditation recognizes the important role Grow Asia plays in the region, particularly in facilitating multi-stakeholder partnerships and acting as a delivery mechanism for ASEAN programs.

THE ROLE:

Grow Asia is seeking an experienced leader and strategist to help us deliver impact at scale by strengthening operational excellence and coordinating the strategic mobilization of financial and human resources.

Reporting to the Executive Director, the Director of Operations will be responsible for strategic and financial planning, grant management, and financial compliance at a regional and country level to ensure effective coordination of grants and blended resources across Grow Asia’s four Public-Private Programs – GrowVentures, GrowHer, GrowRight, and Growbeyond.

We are looking for an independent thinker and problem solver, with a strong sense of self-motivation, who thrives in a highly collaborative, dynamic team environment. The successful candidate should bring experience in coordinating complex projects and financial management to deliver joined-up solutions across multiple disciplines, countries, and teams while working in a multi-stakeholder, matrixed environment.

RESPONSIBILITIES include but are not limited to:

Operations and Finance

· Lead the Operations and Finance Department, acting as Grow Asia’s financial controller, providing day-to-day oversight for all financial and operational requirements in adherence to relevant regulations and policies.

· Work with the Executive Director and Heads of Department to assess the operational needs of the Grow Asia network and translate the organization’s strategic vision into operational solutions.

· Oversee annual business planning, operational excellence, human and financial resources, and monthly and annual reporting.

· Monitor and oversee the life cycle of grants and matching contributions under GrowVentures, GrowHer, GrowRight and GrowBeyond, ensuring efficient and timely deployment of resources to programs and countries (Cambodia, Indonesia, Papua New Guinea, Philippines, Viet Nam)

· Put in place systems and processes to monitor and evaluate progress in meeting operational goals.

· Support the prioritization of grant applications, onboarding of new donors, financial due diligence, and timely submission of concept notes, funding proposals, and donor reports

· Oversee budget planning and financial reporting for individual donors and where appropriate, provide contractual and compliance-related information to partners

· Put in place an organization risk register to highlight and mitigate financial exposures and non-compliance as part of a strengthened internal audit function

· Oversee expenditures and spending rates with relevant teams to update financial projections and make any necessary revisions.

· Oversee proactive collection of donor receivables or settlement of donor payables in a timely manner.

· Collaborate with senior staff to create and maintain systems for efficient and transparent capture of program data for timely and informative internal and external reporting

· Work closely with Heads of Department to report on the impact of grants – both internally and externally

Organization and Team Leadership

· Guide and facilitate the scale up of human capacity and capability to accommodate new programs and country chapters in line with organizational growth.

· Manage a small team of Finance, HR and Operations staff and guide them in managing tools and trackers to ensure that in-country programs and field-level implementation adhere to requirements and expectations of donors and partners

· Oversee maintenance of the Employee Handbook and ensure that policies are well communicated and implemented by hiring managers

· Supervise, coach, and collaborate with regional and country staff to ensure programmatic and team success, as well as to support the team’s ongoing professional development and growth

· Work closely with the Head of Partnerships to support operations in Cambodia, Philippines, and Viet Nam, and provide direct oversight to GrowAsia’s programs in Indonesia Papua New Guinea

· Support the Executive Director in optimizing cross-departmental knowledge flow, challenge silos, and be a champion for matrixed projects.

· Work with external vendors to coordinate optimal talent acquisition and ensure that recruitment processes adhere to Grow Asia’s diversity and inclusion commitments

· Coordinating the onboarding of new staff, including but not limited to contract completion, application for visas, collection of references, and management of IT processes and compliance.

· Contribute to the smooth running of governance meetings and annual events, including but not limited to Grow Asia Governance Councils and the Grow Asia Investment Forum

· Create and sustain a work environment of mutual respect where team members strive to achieve excellence

· Represent Grow Asia at external events and cultivate relationships with donors and partners

· Lead and participate in global and regional calls and donor meetings, as needed

THE SUCCESSFUL APPLICANT:

· Masters’ degree in a discipline related to the position (business, finance, International Development, or equivalent)

· A minimum of 15 years work experience in increasingly senior roles, ideally in a multi-country leadership role focused on climate change and/or sustainable finance in food and agriculture (spanning corporate, non-profit, and/or consulting roles)

· Strong team leadership experience and skills, with proven success and ability to manage diverse teams, budgets, and operations across complex, low income geographies

· Experience in strategic design, execution, and management of multi-country programs

· Excellent written and oral communications skills, with fluency in spoken and written English and, ideally, one other Southeast Asian language

· Excellent attention to detail

· Strong organizational and interpersonal skills, with the ability to effectively interface at all levels of seniority both internally and with our partners in the public, private, and civil society space

· High level of integrity and commitment to socio-economic development and food systems transformation

· Emotional maturity, patience, curiosity, and a sustained willingness to change one’s mind

· Forward-looking thinker, who actively seeks opportunities and proposes solutions

Location: Singapore

Travel requirement: Up to 30%, mainly within Southeast Asia

Start date: Immediate

WHAT’S ON OFFER:

In addition to a competitive salary, this role provides a unique opportunity to (1) develop your capabilities and broaden your skill set in an organization that supports continuous growth, (2) work with a highly motivated, collaborative, efficient and compassionate team that also values autonomy, (3) be part of a dynamic, well-respected and credible entity in Southeast Asia, (4) connect with the World Economic Forum and its Food Action Alliance, participating in the global agenda on food security and agricultural development, and (5) contribute to social, economic and environmental progress in Southeast Asia and beyond.

HOW TO APPLY:

Qualified applicants are invited to send your resume, cover letter and writing sample to [email protected] by 8 April 2024. We ask that you kindly include your name and the position you

Established in 2005, Gordian Capital is Asia’s oldest, largest, and most institutional fund platform, currently managing in excess of USD$13bn across a number of funds and expanding at a brisk pace. In Singapore, we hold a Capital Markets Services License, are licensed with US SEC as a RIA and are licensed/registered with the CSRC (China), FSA (Japan), SEBI (India) and ASIC (Australia) Our Fund Platform provides a regulated, physical and operational infrastructure for experienced investment professionals who wish to be based in Singapore or Tokyo and focus on their skill set – research, asset selection and portfolio construction, whilst Gordian Capital handles fund establishment, tax, regulatory matters, compliance, middle and back office, investor relations and risk management We create and operate a variety of structures including hedge funds, long only absolute return funds, private equity, venture capital, real estate and private credit as well as special purpose vehicles, fund of funds and segregated portfolios. In order to meet the growing demand that we are experiencing, we are looking for operations people with initiative, who have experience in the alternatives business and are interested in growing with our company.

Responsibility

The candidate will provide operational middle and back-office support including daily fund operations, trade settlement and business-related needs. The candidate will have opportunities to both learn and expand their knowledge of the operations workflow for hedge funds across different strategies, managed accounts and long only funds. This candidate reports to the Head of Operations – Public Markets.

The candidate is expected to have both experience and expertise in most of the following key duties in relation to funds and or managed accounts:

· Involvement in the project management of fund/managed account launches

· Daily operational duties

· Trade reconciliation

· Calculation of internal daily NAV estimates

· Interaction with a wide range of service providers including but not limited to Prime Brokers, Custodians, Trustees, Executing Brokers, Fund Administrators

· Monitoring & performing monthly or intra month hedging

· Assisting auditors in the preparation of annual Financial Statements

· Performing KYC compliance checks & AML checks

· Preparation of newsletters for investors

· Ad-hoc duties including assisting in the preparation of marketing materials and short-term projects

Requirements

- Relevant studies, for example: accounting, finance, statistics, and or business

- Experience in trade execution, helpful

- Excellent analytical skills

- Ability to multi-task & work under pressure

- Detail-oriented, organized, meticulous and number savvy

- Strong work ethic and professional habits

- MS Office skills (especially Excel)

- Knowledge in VBA (preferred)

- Self-starter / Self-learner

- Works well in a small team and good team player

- Willing to work in accordance to the Japanese calendar

- Working hours are Mon – Fri 7am to 4.30pm

Job Description

• Primary functions include processing of Deposit & Remittances products such as deposit accounts and remittances
• Management of SWIFT Alliance System, including processing of SWIFT
• Processing of Accounts Payable function such as staff and vendor payments
• Preparation of Management/Head Office/MAS reports, including but not limited to FATCA/CRS reporting
• Secondary functions include handling of wealth management products
• Making constructive and practical suggestions to enhance operational workflow and reduce operational risks
• Co-ordination with other stakeholders to resolve issues
• Carries out other duties as and when assigned

Job Requirement

• Bachelor’s degree in Business Administration or a relevant discipline
• 1-3 years’ related working experience within the Banking industry, particularly in Remittance & Deposits

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Operations Coordinator

about the company:

My client specializes in top-quality analytical instruments and solutions for industries, operates in the Analytical & Measuring Instruments and Medical Systems field.They have established a robust presence in over 15 countries

Job Description:

• Coordinating packing activities with the warehouse.
• Collaborating with the warehouse, insurer, forwarder, and bank to prepare export goods along with necessary documentation.
• Ensuring timely confirmation of shipments.
• Maintaining accurate shipment records.

Requirements:

• A minimum of 2 years of experience in order processing and shipping documentation.
• Diploma or Higher Nitec qualification

Others:

• Location: Havelock/Kent Ridge (Closest MRT Station)
• Work Hours: Monday to Friday, 8:30 am to 5:00 pm
• Salary Range: Up to $3,500 monthly + Annual Wage Supplement (AWS) + $100 transport allowance

How to Apply:

Interested candidates, please send your CVs to gracelyn.teo(@)randstad.com.sg or call +65 98254517.

Note: Only shortlisted candidates will be contacted. (EA: 94C3609/ R21101213)

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S.

We are looking for a Cloud Solution Architect (CSA) Manager who is passionate about the need for People & Process to enable our customers’ transformation on the Microsoft Cloud. You will lead a team of CSAs leveraging Microsoft Cloud and professional subject matter expertise helping customers achieve business value from their Microsoft investments by focusing on areas such as governance, operations, adoption, FinOps, and more.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

People Management

o Model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.

o Model and promote a culture of continuous learning, knowledge sharing and community engagement, driving technical readiness, up-skilling, and innovation within your team.

o Care for your team by engaging in skills and capability discussions, understanding each team member''s unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.

Customer Centricity

o Coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success.

o Lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization.

o Engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.

Business Impact

o Analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business.

o Create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice.

o Manage your team’s performance against business measures and delivery excellence expectations for your portfolio of customers and projects, applying a data-driven approach to your prioritisation and decision-making.

Technical Leadership

o Lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes.

o Lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support.

o Coach your team to understand the Support Catalog and how to leverage the offerings

Qualifications

· Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in Microsoft Cloud technologies (Azure, M365, D365, or Power Platform), infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

· 5+ years people management experience of customer-facing teams, including consultant practice managers, services support managers, technical sales managers, and/or technical architect managers.

o OR equivalent experience.

Additional or Preferred Qualifications

• 6+ years experience working in a customer-facing role (e.g., internal and/or external). 6+ years experience leading technical projects, teams, or functions
• Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy
• Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.
• Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room."
• Insightful listening: Ask insightful questions to understand the customer's needs, issues, business environment and drivers, and go beyond what is said to identify new opportunities aligned to customer business value.
• Drive People & Process: Prepare the customer for operational readiness and long-term organizational adoption.
• Optimization: guide the customer towards solution cost and performance optimization leading to retention and expansion opportunities.
• Collaboration: across Microsoft, customer, and partner teams to achieve customer objectives.

Duties and Responsibilities:

• Primary role is to monitor and manage U.A.E Port operations and reporting to management on a timely basis.
• To facilitate day to day communication, coordination and liaison between Singapore Headquarter and U.A.E

Operations:

• Efficiency in Bunker Tanker Fleet Programming.
• Able to update bunker job schedule daily.
• Coordinate and liaise with relevant parties on daily operational activities.
• Maintain and update operations documentation.
• Be conscientious on the movement of every barge 24-hour basis.
• Any other adhoc duties.

Requirements:

• Minimum 'O' Level / Diploma
• Knowledge of office management systems and procedures is a plus
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Great interpersonal skills