With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

•  Involved in campaign management, including planning of product

promotion, product launches, product listing, campaign follow up etc

•  Managing a team of ecommerce specialists including web designers,

graphic artists, SEO experts, copywriters, and programmers

•  Managing and growing an online store with multiple departments,

including marketing, design, customer service, operations,

fulfillment, and IT

•  Determining which products will be most successful based on

competitor offerings and customer preferences

•  Managing all aspects of the company’s ecommerce business

including inventory, shipping, customer service issues, and taxes

•  EDI or API integrations, new item setup, ongoing error handling &

escalation to developer resources, etc.

•  Assist to develop and implement demand generation plans to grow

site revenue

•  Liaise with Designer Team on artwork requirements and monitor

deadlines for completion

•  Responsible for stock inventory accuracy and to address any

discrepancy

•  Assist Customer Relations department on product knowledge
•  Generate analysis and sales reports on regular basis
•  Logistic coordination when required
•  Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations
•  Other duties as assigned

 Flexibility to manage a business that can operate 24/7/365

Skills:

 Inventory management

 Customer service

 Data analysis

 Communication

 Operations managers

Requirements:

 Degree or above

 5 + years of relevant work experience; within a similar

eCommerce role

 Management experience in operations, preferable in Grocery

retail, including positions of leadership.

 1- 3 years of experience in working with or developing

eCommerce operations systems.

 1 -3 years experience working across eCommerce project

launches and managing project roll-outs

 computer programming languages, website design and coding in

Python, PHP, Linux,

 Effective interpersonal and communications skills (verbal and

written)

 Proficient in Excel, PowerPoint

 Strong analytical skill

 Identify with companys corporate culture and obey the

company's arrangements;

 Demonstrated ability to work in a fast-paced, “self-starter”

environment.

 Team player with a positive ‘can-do’ attitude.

 Energetic and enthusiastic – has a sense of urgency.

 Ability to multi-task and meet simultaneous tight deadlines.

 Has the ability to thrive in a challenging environment where

priorities often change.

 Passionate about the customer and all elements of the customer

experience.

 Flexibility to manage a business that can operate 24/7/365

 A desire to continually learn, improve and go the extra mile

 An attitude of accountability and excellence.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Overseeing the preparation of essential reports and written materials for major gift fundraisers, such as gift agreements and terms of references, and to upload to the necessary systems.
• Assisting the communication and marketing specialist in packaging customized proposals.
• Implementing a consistent due diligence process on prospects and donors to mitigate reputational risk to SMU and comply with MOE and IPC's corporate governance policies.
• Ensuring the accuracy of stewardship reports and conducting thorough third-eye checks.
• Coordinating events aimed at enhancing donor involvement, cultivation, and stewardship.
• Supporting and coordinating events involving donors across various schools, offices, institutes, and centers of the University.
• Assisting the VP/Director of the Office of Advancement in drafting different management reports.

• Diploma or Bachelor's degree with a minimum of 8 years of demonstrated excellence in administrative work, CRM and communications.
• Excellent proficiency in Microsoft Office Suite and CRM systems (e.g., Microsoft Dynamics, Sharepoint, Raisers' Edge).
• Strong organizational and administrative skills, with familiarity of fundraising operations.
• Creative and critical thinker able to gather, infer and synthesize information from multiple sources systematically and coherently.
• Strong, detail-oriented, multitasking skills, with the capacity to handle multiple projects and support a variety of personnel whilst ensuring accuracy and compliance in all administrative processes.
• Ability to find solutions and navigate the nuances and interpretations of external policies and internal guidelines to support advancement work.
• Experience working with large, complex databases preferred.
• Demonstrate a strong work ethic and excellent written and verbal communication skills.
• Detail-oriented approach,
• Ability to work collaboratively in a fast-paced team environment.
• Passion for higher education and the nonprofit sector is desirable.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Handle the administration and operations of the restaurant
Ensure the efficiency of restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
Plan marketing activities and executing plans to improve sales and profitability
Assist Profit and Loss reports and meetings, be in charge of food and manning control of the restaurant
Plan and supervise activities of staff
Respond efficiently and accurately to customer complaints
Train and maintain high standards of service, quality control, hygiene, and health and safety
Delivering superior food and beverage service and maximizing customer satisfaction
Regularly review product quality and research new vendors
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Promote the brand in the local community through word-of-mouth and restaurant events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Experience working in an Indian restaurant
Strong knowledge of Indian cuisine
Hotel experience is preferred

We are an established international trading commodities trading company operating in Asia.

The company is looking to fill the position of Operations Executive whose role would be mainly in handling all trade documentation including Letters of Credit, Bills of Lading, and Certificates of Origin.

The candidate therefore should possess previous experience in commodity trading documentation especially in the Asian markets as well as a good sound knowledge of written and spoken Business English, As we intend to focus on sourcing and selling in China, a working knowledge of spoken and written Mandarin as well as business culture in China is preferred.

The company is a small sized family run outfit and we are looking to switch over to digital documentation in a bid to be more flexible and efficient in our processes. We are prepared to work with candidates who demonstrate the right attitude in developing themselves with the company.

• Managing staff
• Monitoring performance
• Developing plans to maximize efficiency
• Maintaining compliance with regulations and policies
• Creating reports and analyzing data to identify areas for improvement
• Conducting performance reviews for each employee in the department
• Devising and applying methods to improve efficiency, such as data analysis procedures and customer service training

This role provides support to the Operations Manager in driving quality product content and create listings for products sold online on both own platform and marketplace. As a product lister, your duties involve writing content to describe listings, optimizing copy for online search, and creating a streamlined layout. You are also required to support team on operational tasks.

Primary Role

A product lister lists products for sale. In this eCommerce position, you must follow relevant trends, keep inventory, and use proper SEO to make the product listings findable by those searching the internet. You will also improve older listings to maximise sales and ratings. Other necessary skills for becoming a product lister include being able to conduct research and analysis, having solid product knowledge, and understanding the basics of marketing. Proofreading, copy-editing, and computer skills are also beneficial.

Basic knowledge of health & beauty products, along with relevant work experience especially with excellent writing and research skills, as well as an understanding of SEO principles will be preferred.

Part of day to day tasks involving the following:

• Prompt respond to online listing requests from internal and external (brand owners) parties
• Coordinate well within eCommerce team and cross-departments for product listing and launches
• Provide support for other e-commerce operations, and projects when required

Education & Experience

• Degree/Diploma in Business, Marketing or other relevant fields
• Relevant working experience in e-Commerce or product listing roles especially in FMCG industry is preferred.

Personal Attributes

• Meticulous
• Timeliness
• Strong team player with good interpersonal skills
• Passionate about consumer trends and eCommerce

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Job Descriptions

About Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest Relations Executive to join our team.

The ideal candidate should have 1-3 years experience in a similar role and be able to:

• welcome guests at the restaurant entrance with great energy and mannerism following company SOP.
• able to slot in reservations on the table management system (Chope) from different channels (email, phone calls, sms, chats and walk in)
• able to keep customer records, reports and update them diligently

Job Requirements

• willing to learn new things more than bringing her / his own expertise.
• be organised, helpful and resourceful
• able to communicate well in English (spoken and written)
• team player

Benefits

• edical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working hours

• 5.5 days work/ week Split Shift

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Join the International Table Tennis Federation (ITTF) as the Director of Operations and lead the charge in optimizing our global operations and financial strategies. This is a unique opportunity to work for a premier sports organization dedicated to promoting and developing the sport of table tennis worldwide.

In this multifaceted leadership role, you'll harness your organizational, managerial, financial, and legal expertise to oversee the federation's operations and financial functions. From managing international tournaments to ensuring regulatory compliance, you will collaborate with various departments to streamline processes, enhance efficiency, and support the achievement of ITTF’s strategic objectives.

Table tennis is a fast-paced and thrilling sport that has captivated billions. Youth, Senior Para, Masters—the ITTF nurtures the next generation and crowns World Champions. Table tennis is also featured in all multisport games, including the Summer Olympics and Paralympics.

The ITTF has been inspiring the world to participate, compete, and excel in table tennis since 1926, working with 227 Member Associations to elevate the sport to new heights through engagement and development, with players always at the center of our efforts.

Come work with a talented and diverse team of individuals who are passionate about their work. Our casual and inclusive atmosphere will allow you to grow both professionally and personally as you help us promote the sport we all love.

JOB TITLE: ITTF Director of Operations

LOCATION: Asia Pacific – Singapore. Applicants should be willing to work as required, rather than regular office hours, due to the nature of the work required for the job.

REPORTS TO: ITTF Chief Executive Officer (CEO)

KEY RESPONSIBILITIES:

• ITTF Operations Management:Develop and implement operational strategies, policies, and procedures to enhance efficiency and effectiveness.
  Collaborate and support the planning and execution of events, tournaments, and other federation activities.
  Ensure compliance with international standards and regulations in all operations.
  Coordinate with various departments to streamline processes and improve communication.
  
• ITTF Finance Management:Oversee and manage the Finance Department, ensuring accurate financial reporting and compliance with financial regulations.
  Develop and manage the annual budget in collaboration with the CEO and Finance Department.
  Monitor financial performance and implement corrective actions as necessary.
  Ensure proper financial controls are in place to safeguard the federation’s assets.
  Provide financial analysis and reports to support decision-making processes.
  Oversee fundraising efforts, including sponsorships and grants, to support federation initiatives.
  
• Strategic Planning:Contribute to the development and implementation of the federation’s strategic plan.
  Identify opportunities for growth and improvement within the organization.
  Monitor industry trends and best practices to keep the federation competitive and innovative.
  
• Legal Oversight:Ensure compliance with all applicable laws and regulations across all operational activities.
  Manage legal matters including contracts, partnerships, and intellectual property.
  Work with legal advisors to mitigate risks and resolve legal issues.
  
• Risk Management:Identify and mitigate operational, financial, and legal risks to ensure the continuity of the federation’s activities.
  Develop and implement risk management policies and procedures.
  
• Stakeholder Engagement:Foster strong relationships with national and international table tennis associations, sponsors, and other stakeholders.
  Represent the federation at official functions, meetings, and events.
  Collaborate with marketing and communications teams to enhance the federation’s public image.
  

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Sports Management, Finance, Law, or related field; Master’s degree preferred.
• Minimum of 7-10 years of experience in operations and financial management, preferably within a sports federation or international organization.
• Proven experience in financial management, including budgeting, financial reporting, and compliance.
• Strong understanding of legal issues related to sports and international organizations.
• Strong leadership and team management skills.
• Excellent organizational and strategic planning abilities.
• Effective communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in financial management software and MS Office Suite.
• Passion for table tennis and knowledge of the sport’s international landscape is a plus.

Application Process:

Interested candidates should submit their resume, cover letter, and any other relevant documents on this link https://ittf.bamboohr.com/careers/127 by 30 June 2024.

Administrative and Operations Executive

Job Description:

• Responsible for submitting monthly promotional forms to distributors
• Data preparation, market research
• Compile wholesaler / importer / distributor information
• Collate sales report and data
• Create monthly promotions for each channel based on what have been planned
• Submit promotions for each channel
• Check Credit Notes
• Prepare listing forms and images
• Update product list

Requirements:

• Diploma or Bachelor’s degree
• Goal-oriented, reliable and organized team player.
• Able to analyze data and sales statistics and translate results into better solutions.
• Self-motivated and self-directed.
• Creative problem solver who thrives when presented with a challenge.
• Proficient computer skills, Microsoft Office Suite (Pivot Table, Word, PowerPoint, Outlook, and Excel)
• Ability to maintain customer satisfaction and relations
• Can work independently once trained.
• Having a positive mindset is required in this fun-loving organization

Job duties:

• Handle warehouse duties.
• Prepare goods/ cargo for shipment (outbound).
• Perform goods/ cargo acceptance (inbound).
• Prepare shipping documents

Requirements:

• Class 3/ Class D Driving License
• Must be able to read and understand English due to work requirements
• Must be able to communicate in Mandarin due to work requirements
• Able to lift up to 20kg
• Able to stand long hours
• Willing to drive forklift/ learn how to drive forklift

Working hours:

• 6 days work week
• Rotating shift including night shift

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

EA Personnel Name: Fong Xin Yi Cherine
EA Personnel No: R23111864

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Primary support for the QHSE team, ensuring timely dissemination of QHSE documents and maintenance of online QHSE resources in UniSea & SharePoint. Responsible for QHSE data collection and publication of monthly safety publications and reports.

Responsibilities

• Prepare TIMS manuals for new build deliveries
• Arrange for the timely distribution of relevant material (incl. TIMS documentation and other associated ISM & ISPS documents) to TDW’s fleet.
• Prepare and register the provision of Visitors Passes as requested & required by vessels
• Distribute in a timely manner TIMS, Circulars and Safety flashes through UniSea and emails; track & follow up on Dispatch notes (Fleet)
• Diligent & timely filing of documents in line with Company requirements & guidelines
• Update documents in the SharePoint
• Point of contact for One Ocean; collate, distribute & track monthly updates
• Oversee SMC, ISSC, MLC Certification in DNV portal
• Responsible for updating the APAC office ESR monthly; collate & verify ESR data for Vessels
• Maintain HSE stock inventory in the compactors
• Compile Safety Commendations
• Manage ‘Leading by Example’ recognition & rewards program including award of certificate, allocation of monetary reward & recognition in The Bridge
• Process invoices raised for and against the department
• Collate & Compile HSE data for HSE monthly report
• Quarterly QHSE Plan compilation
• Maintain SharePoint for vessel access; liaise with relevant stakeholders to ensure the latest version of the supporting documents are readily available
• Coordinate seafarers’ in-house training.

Education: Nitec / Higher Nitec / Diploma in a relevant field such as Nautical Studies, Maritime Operations, Marine Engineering, etc

Technical Skills:

• Basic understanding of maritime regulations and QHSE best practices.
• Willingness to learn and apply knowledge of TIMS (Tidewater Integrated Management System) principles.
• Interest in maritime safety documentation, including TIMS (Tidewater Integrated Management System), circulars, and safety flashes.
• Ability to learn and use relevant software applications for data entry and document management (e.g., UniSea, SharePoint).

Soft Skills:

• Strong communication and interpersonal skills, demonstrating a willingness to learn from experienced colleagues.
• Excellent organizational skills with the ability to prioritize tasks and meet deadlines.
• Attention to detail and accuracy to ensure proper data entry and document handling.
• Eagerness to learn and contribute to a safety-focused environment.
• Basic computer literacy and a willingness to learn new software.

✅ UP $4000

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

• Transfer, sending and oversees funeral process
• Prepare monthly schedule for ground staff
• Supervise the operations team and ensure staff comply to company's policies
• Assist HR department in employment of talents

Requirements:

• Minimum GCE 'O' Levels or above
• Minimum 2 Years of Experience in Operations Management

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Are you a Oil tanker or LPG vessel operator with experience in handling the entire gamut of post fixture operations?

Our client is a stable and established organisation who are happy to give an Assistant Manger - Operations Ttile for an experienced Operator and have 3-5 months of bonus annually on average. You will be managing just 4 ships!

This is an excellent opportunity for someone with commercial operations background looking to work for an established ship owner/operator in their grwoing Singapore team!

Use your previous experience to achieve smooth operations of both the owned and pool tonnage in a role that enables you to work independently.

This position is perfect for someone who is confident in tanker vessel operations both time and voyage charter and wants the challenge of working in a large, international organisation.

You will need to have a good understanding of charter parties in order to take responsibility for all commercial operational matters. Prior experience in handling LPG carriers will be an added advantange but not a must!

The PDP will support product evaluation, registrations and navigating authority enquiries for food and drug product with a primary focus on India, China and Japan markets. The PDP will participate in regulatory strategy development, requirement gathering and data reviews for a new product in development or sourcing programs. The PDP will collaborate across Regulatory Affairs team to help define and drive the “standard work” concept.

The PDP will be responsible for gathering and learning regulatory requirements, preparing, and reviewing regulatory submissions, reviewing data records, applying knowledge to effectively present technical data in regulatory submissions; responsible for reviewing department procedures and proposing updates in alignment with regulations as well as creating new procedures as needed.

We are looking for meticulous individuals who have an eye for details, to maintain accuracy in data processing for business transactions.

This position is based in Singapore for Five-day work week. Under the employment of Financial Alliance Pte Ltd.

JOB DESCRIPTION

· Data entry of business transactions and upload scanned policy documents

· Manage policy alterations, renewals and claims

· Disseminate emails and upload information to shared folder

· Update application status, underwriting & service information

· Arrange for courier and dispatch of documents

· Receptionist duties

· Perform any ad-hoc activities and project assigned

PREREQUISITES

· Strong service orientation

· Good communication and negotiation skills to manage internal and external stakeholders

· Able to meet tight deadlines, be meticulous and accurate

· Proficient in Microsoft Excel and Word

Basic training will be given on the insurance and investment products.

Job Type: Permanent

Salary:

SGD $1800 - $2200

Schedule:

Monday to Friday, 9am to 6pm

On-site

We seek a professional individual to provide administrative support for various projects handled by the company.

Job Scope:

• Assist with day-to-day project processing matters.
• Create estimated case timeline and customise documents checklist, closely monitor application progress.
• Provide personalised advice and submit relevant applications for clients’ cases.
• Guide clients in document preparation and provide periodic updates.
• Check the accuracy of documents for submission and engagement invoices.
• Respond to clients' queries regarding the applications timely.
• Attend to queries raised by authorities, and draft proposed responses on behalf of clients.
• Ensure follow-up on receivables and monitor timelines.
• Able to develop and maintain good working relationships with clients and business associates.
• Provide weekly updates to the director.
• Research the latest migration policies from various authorities and provide up-to-date information to internal staff and business partners.

We believe in empowering our employees to be leaders at all levels. You are expected to:

• Understand the expectations set and demonstrate personal accountability for keeping your own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate a solid commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills with stakeholders, clients and team.

Requirements:

• Fluent in English.
• Strong organisational and communication skills (listening, verbal, and written).
• Take ownership and be proactive.
• Fast learner, able and willing to learn a wide range of business knowledge.
• Able to work both independently and in collaboration with multiple teams.
• Able to schedule, update, and complete tasks on time.
• Ability to multi-task in a fast-paced and changing environment (as you will manage multiple cases simultaneously).
• Positive work attitude, team player with strong interpersonal skills and an inclusive mindset.
• Customer and result-oriented mindset.

Only shortlisted candidates will be contacted, and personal data collected will be used for recruitment purposes only.

Pan Pacific Hotels Group is a young and dynamic company comprising three well-established and trusted brands; Pan Pacific®, PARKROYAL COLLECTION® and PARKROYAL®. We have aggressive expansion plans and as such, we are looking for motivated and energetic people to be part of our growing team. If you have a passion for the industry and are driven by the desire to create Service Excellence Culture, Pan Pacific Hotels Group is able to offer you great opportunities as we continue to strengthen our global footprint.

Based in Singapore Corporate Office, we are looking for a passionate and energetic individual to join us as Director, Operations.

Job Responsibilities:

Reporting to the Senior Vice President, Operations, the Director, Operations is to assist with the Strategy and Leadership of Hotel Operations for the three brands under Pan Pacific Hotels Group, with focus on financial performance, service excellence and brand standards. He / she provides leadership and guidance to the General Management in the Hotels. The Director, Operations also plays a significant role in establishing our brands as the brands of choice with both owners and guests and to realise Pan Pacific Hotel Group’s overall vision, purpose and values and long-term financial success.

Strategic & Business Planning, Performance Management and Financial Outcomes

• Oversees the Operations of the Hotel portfolio for the Pan Pacific, PARKROYAL COLLECTION and PARKROYAL brands, strategy maps and policies and ensure alignment of goals and objectives of the Pan Pacific Hotels Group’s strategic directions.
• Formulates, develops and ensures implementation and overall operational outcomes of operational business plans for Pan Pacific, PARKROYAL COLLECTION and PARKROYAL Hotels & Resorts.
• Provides leadership and strategic planning to all functions in the hotels, directing the disciplines in all areas needing strategic input.
• Has P&L responsibility for the Hotel Portfolio and ensures that agreed financial objectives and outcomes are achieved to the satisfaction of Pan Pacific Hotels Group as well as the Owners of hotels owned and managed by PPHG.
• Leads the development and consolidation of Key Performance Indicators (KPIs) for the hotel portfolio into the PPHG’s Balanced Scorecard.
• Delivers on operational and operationally-related performance against agreed targets.
• Leads weekly, monthly, quarterly and annual operating and financial planning and results, making recommendations and providing support to the hotel portfolio as required.
• Ensures implementation of branding strategies/ initiatives, as well as, quality and service standards for PPHG’s group of hotels.
• Monitors financial and management control policies and procedures within Operations requirements.
• Responds to internal and external audits to ensure continual improvement and safeguarding of PPHG’s group of hotels.

Operations Structure and Execution Platforms

• Drives and maximizes operational innovation and excellence across both hotel brands.
• Tracks and analyses performance results of each hotel against balanced scorecard objectives.
• Leads adherence to Pan Pacific Hotels Group’s brand standards through structured Product and Service reviews.
• Ensures compliance to hotel operating controls, SOPs, policies, procedures and service standards.
• Drives the institutionalization and active use of TrustYou or any other relevant platforms to own guest satisfaction.
• Responsible for the implementation of Brand strategy and standards, monitors and continues to develop and deliver highest service standards.

Leadership and Talent Management

• Creates a culture in line with PPHG’s Vision, Purpose, and Core Values amongst the hotel’s leadership and associates that permeates through all operations. Develops our Hotel Associate, bringing a service excellence mentality to the team.
• Through the effective leadership of General Managers, ensures hotel operations meet annual business and profit targets and drives sustained profitable growth.
• Ensures high calibre talent are acquired and retained throughout the group by creating a culture of rewarding high performance teams which is in line with company’s philosophy.
• Drives effective communication with staff at all levels and institutionalize a culture of accountability and continuous improvement.

Asset Management and Owner Relations

• Communicates effectively the hotel’s strategies and situation awareness to all partners: Owner, Management Company and Associates. Fully understand the existing Management Agreements (HMAs) and abide by the HMA to ensure proper management of the property and its operations standards.
• Strategizes continual improvements to the Hotel Portfolio that will positively impact the Asset Value and Financial Return and communicates effectively to concerned Partners, Owners and Management Companies.
• Facilitates open and effective communication between PPHG and Owners/Asset Managers.

Development

• Work with the development team in presentations and feasibilities on future growth opportunities.

The Person:

• At least 8 years of working experience at a Senior Management level (GM or above) in the hotel industry, with 5 years as head of multi units – either regionally or extended country role
• Has excellent Hotel management skills with strong Rooms background
• Proven track record of successfully managing Hotel Operations with multi-unit success
• Has an established positive reputation in dealing with hotel owners and asset managers. Has worked in a situation with high level involvement of owners
• Has worked closely with multiple consultants on either openings or major refurbishment projects
• Experienced in positioning brands and brand management
• Sound understanding of the working of the hospitality industry and its trends- at both international and domestic level
• Demonstrates strong Achievement Orientation, is focused on setting and surpassing standards of excellence and is constantly striving for improvement in a disciplined effective manner
• Performance-driven and entrepreneurial
• Able to drive expected and breakthrough results
• An effective Relationship Builder able to establish and maintain friendly, reciprocal, and warm relationships or networks of contacts with people across a range of cultures
• Can manage projects both from an operational and a financial position
• A strong communicator with the ability to Impact and Influence (persuade, convince, influence) to ensure support for positive effect in a professional manner across all levels internally and externally

Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

About Team

Banking Operations is committed to consistently delivering exceptional service quality to internal stakeholders and clients, while upholding rigorous standards in risk management and regulatory adherence. As part of our collaborative and innovative group, you’ll be gatekeeper for the integrity and accuracy of our clients and funds’ transactions and positions. By working with different stakeholders, you will make meaningful impact in building trust and accountability within crypto ecosystem.

We are looking for an experienced Brokerage & Custody Operations - Senior Specialist to join our Singapore headquarters as part of our dynamic team of talented, fun-loving individuals.

What we offer:

• Execute brokerage operational tasks related to cash payments processing, digital assets settlements and client onboarding setups
• Serve as the point of contact for daily BAU operations matters
• Perform daily reconciliations and cash rebalancing to ensure accurate ledger records
• Support team lead in new business initiatives and re-inventing target operating model for future finance
• Perform user acceptance testing, supporting and documentation of evolving operation models and processes
• Support submissions of regulatory reports and filings
• Opportunity to expand operation knowledge and provide support for other operational functions relating to cryptos, including fund operations

What you offer:

• Minimum 3 years’ proven experience in payment processing and settlement-related operational functions
• Bachelor's degree in finance or business preferred
• Ability to multi-task, prioritize and manage time effectively
• Excellent written, verbal communication skills and stakeholder management skills
• Passion to automate processes and add efficiency to work
• Strong ownership and enjoys working within an entrepreneurial environment
• Strong interest in or knowledge of crypto currencies and blockchain

Nice to have:

• Experience working with start-ups or fintech companies

About Sygnum
Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenisation and B2B services. In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit www.sygnum.com.

Our Benefits

• The chance to be part of a movement shaping the future of finance.
• Work on new, cutting-edge technology in the blockchain space.
• Chances to leave individual footprints and an amazing, diverse, highly skilled, international, and motivated team of professionals.
• Regular gatherings and team events like Christmas parties, hence plenty of jokes and laughs!

If you’re passionate for technology and blockchain with a massive worldwide impact, then please send us your CV!

Job Descriptions

About Garibaldi Italian Restaurant & Bar: Garibaldi Italian Restaurant & Bar is a renowned, fine dining establishment that has been serving authentic Italian cuisine in Singapore since 2003. With a commitment to delivering an exceptional dining experience, we are seeking a dedicated and passionate Office-Based Reservation Agent / Guest Relations Executive to join our team.

The ideal candidate should have 1-3 years experience in a similar role and be able to:

• welcome guests at the restaurant entrance with great energy and mannerism following company SOP.
• able to slot in reservations on the table management system (Chope) from different channels (email, phone calls, sms, chats and walk in)
• able to keep customer records, reports and update them diligently

Job Requirements

• willing to learn new things more than bringing her / his own expertise.
• be organised, helpful and resourceful
• able to communicate well in English (spoken and written)
• team player

Benefits

• edical reimbursement annual up to $400, uniforms, staff meals, sales incentives at target (after probation 3 months).

Working hours

• 5.5 days work/ week Split Shift

Responsibilities:

• Conduct market analysis, manage forward curve, and track market trends through research, providing periodic reports to corporate management.
• Establish deal structures and objectives for different time frames based on the authority and mandates of corporate management.
• Build and oversee a trading team consisting of traders, analysts, and commercial operators to execute LNG and gas strategies.
• Cover markets starting from Asia Pacific and expand to the west of the Suez Canal as required.
• Provide leadership and oversight in analyzing market trends, technical and sentiment attributes, and develop profitable trading strategies accordingly.
• Originate and recommend short-term/spot LNG commercial transactions for execution.
• Establish and cultivate relationships with third-party customers in the region to identify profitable trading and optimization opportunities for LNG deals.

Requirements:

• Hold a degree in Business Finance, Chemical Engineering, or possess equivalent experience.
• Critical success factor: Experience in building an LNG Trading Desk.
• Possess at least 20 years of experience in management roles within an energy trading firm, with a proven track record in team management and P&L responsibility, including 15 years of relevant experience in LNG trading operations.
• Strong knowledge and network in the energy industry, familiarity with international trading business, and understanding of the global petrochemical industry, including expertise in long-term contract negotiation and operations.
• In-depth experience in paper trade and dealing with futures and OTC instruments for such transactions.
• Excellent communication and interpersonal skills.
• Strong business acumen and analytical skills, with the ability to adapt quickly to market changes.
• Experience working in a multicultural and diverse environment.
• Demonstrated leadership, communication, and team-building skills.
• Persistent and skilled negotiator.

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For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

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Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

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EA (23S1595/R23116355)