• Work closely with customer service on job arrangement
• Plan and set priorities for daily activities efficiently, including:
• Daily operation staff and fleet (heavy vehicles) deployments
• Oversee the submission of name list and other documents for pre-job clearance
• Arrange and co-ordinate with trailer & crane subcontractor, if necessary
• Ensure that all job requirements are properly arranged and clearly disseminated to the relevant stakeholders
• Monitor daily jobs completion, ensure that all jobs are completed on time and up to service standards
• Monitor drivers’ movement through GPS Tracking System
• Oversee job documentation including DO and job related safety documents, ensure that these documents are handled properly
• Coordinate with warehouse for all incoming and outgoing cargo
• Arrange drivers for purchasing/collecting of materials/equipment
• Work closely with other controller for efficient coordination of jobs arrangement
• Arrange manpower for any safety findings rectification
• Work with HR on training scheduling and on overtime matters for operations staff
• Any other ad-hoc duties assigned by superior

Requirements:

• Singaporeans Only. Those requiring working permits need not apply.
• Diploma, Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• 3 years of relevant experience in logistics operation and fleet control preferred, but not a must
• Familiar with Singapore roads to assign jobs for drivers
• Proficient in English
• Able to speak Mandarin as this position require to liaise and work closely with Mandarin speaking colleagues and clients.
• Able to work as a team player, pro-active and high sense of responsibility
• Able to work independently with minimum supervision and detail in work
• Good interpersonal and communication skills
• PC literate and proficient in MS Office Excel and Outlook
• Must be willing to work in Tuas area
• Must be able to work beyond working hours to complete daily work schedules, when necessary

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

We are seeking a highly skilled and experienced Systems Integration and Operations Lead to join our dynamic team. This role is pivotal in ensuring seamless integration of various systems and IoT technologies, optimizing operational efficiency, and overseeing the day-to-day functioning of our technological infrastructure. The ideal candidate will possess a deep understanding of system integration principles, robust operational management skills, and the ability to lead a team towards achieving organizational goals.

Job Responsibilities

• Systems Integration: Understand the architecture, lead the design, implementation, and maintenance of the systems integration, and to enhance overall organizational efficiency.
• IoT Technologies: Execute the deployment of IoT devices and sensors, configure IoT platforms, and set up data pipelines. Ensure the secure and reliable operation of IoT solutions.
• Data Management: Oversee data collection, storage, and analysis processes. Implement data governance and quality assurance measures to ensure data accuracy and consistency.
• Security and Compliance: Implement robust security measures to protect the integration ecosystems from cyber threats. Stay updated on industry best practices and compliance requirements.
• Operations Management: Monitor and oversee the integration layer to ensure optimal performance, reliability, and security. Troubleshoot issues and proactively address potential bottlenecks or failures.
• Collaboration: Work closely with cross-functional teams, including software developers, data scientists, and project managers, to ensure seamless integration and successful project execution.
• Documentation: Maintain detailed documentation of IoT solutions, integration landscape and processes, configurations, and troubleshooting procedures.
• Project Management: Plan and execute complex projects related to systems integration and operations. Define scope and technical requirements, and ensure successful project completion within established timelines and budget.

Job Requirements:

• Singaporeans only.
• Bachelor's degree in computer science, Information Technology or a related field.
• Proven experience (8 years) in systems integration and operations, with a track record of successful project management.
• Strong knowledge of integration tools, protocols and technologies.
• Proficiency in programming languages (e.g., Python, Java, C++) and database management is an advantage.
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and IoT-specific platforms (e.g., AWS IoT, Azure IoT Hub).
• Excellent problem-solving and troubleshooting skills.
• Strong written, communication, interpersonal and presentation skills.
• Ability to work independently and in a team, managing multiple tasks and priorities.
• Experience with Agile methodologies is an advantage.

Job Details:

• Location: Harbourfront
• Work hours: Mon-Fri, 9am to 6pm
• Attire: Office attire

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Job Description

As an e2i Principal Specialist, you will be part of the team to create an impact on the employment and employability of jobseekers and working people through the creation, development and delivery of integrated employment solutions via various outreach initiatives, and collaborations with partners to promote e2i’s career services to individuals. The role requires you to coach, provide career advisory and job match jobseekers to jobs. You will also need to work in close partnership with other business units within e2i and the NTUC.

You will assist the Team Lead to enhance the employment and employability of workers through the following:

• Coach jobseekers to achieve their goals, e.g. to be placed in jobs, and help jobseekers to be job ready.
• Work with both internal and external partners to ensure the smooth and efficient operations of the career centre.
• Plan and implement outreach initiatives to promote e2i’s career services for individuals.
• Draft case notes, analyse and recommend strategies for jobseekers to be able to be placed in a job, this may include sharing training courses and sharing best practices on resume writing, interview skills and so on to achieve placement targets.
• Use career coaching techniques to drive successful job matching outcomes for jobseekers and working people on a 1-1 or group basis, as well as handle in-depth more challenging jobseeker profiles.
• Monitor, track and analyse the progress of jobseekers, and follow up with jobseekers if they are unable to be placed in a job in a timely manner.
• Build and maintain relationships with new and existing stakeholders (e.g. government, private partners).
• Liaise and manage appointed training providers to deliver employment facilitation services to stakeholders (e.g. through events, job fairs, etc).
• Assist in managing the deployment of coaches required for outreach engagement and monitor their performance such as workload and Key Performance Indicators (KPIs).
• Manage feedback and appeals that come through various channels pertaining to e2i career services.
• Coordinates daily activities, ensure compliance with regulations and internal policies, monitor the achievement of objectives.
• Continuous refinement and implementation of customer service operations and process improvements.

Job Requirements

• At least 6 years experience in job matching/recruitment/human resources/career coaching/career development facilitation/social work/counselling will be advantageous.
• Possess strong interpersonal skills and ability to engage jobseekers, network and work across boundaries to foster greater partnerships and collaboration.
• Good analytical skills, with the ability to write reports and case notes independently.
• A growing leader and team player with good relationship management.
• Able to identify gaps and provide solutions to improve processes.
• Possess excellent verbal and written communication skills.
• Be highly self-motivated, resilient and able to multitask.
• Meticulous with good time management and organisation skills.
• May be deployed to different career and job centre and other event venues island-wide.
• Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Designation and salary will commensurate with experience.