Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions, including customer support

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work on weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Responsibilities:

• Coordinate and handle daily Sea Import Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Resolve shipment issues
• Communicate with customers, shipping lines, co-loaders, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Manage documentation flow such as bills of lading, certificates, licences and etc.
• Prepare billing, ensure the relevant charges billed correctly to customer, prepare payment vouchers, verifications of vendor costings, closing of all shipment files and filling of documents.
• Any other task assigned by the superior

Requirements:

• GCE ‘O’ Levels / Diploma in relevant field of studies
• Minimum 1-2 years of relevant work experience in handling Sea Freight import export duties in a Freight Forwarding organization
• Knowledge in freight forwarding, export procedure and permit declaration.
• Computer literate
• Familiar with incoterms
• Strong communication and interpersonal skills and able to function as a team player
• Knowledge of customs regulations and dangerous goods would be desirable
• Able to work in fast-paced environment and meet deadlines.

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

About the Company:

Our client has been in the supply chain business, serving the defence & government sectors, as well as commercial industries. The company offers end-to-end, integrated, and secured logistics services including sourcing and procurement, ordering and inventory control, acceptance and quality control.

Responsibilities:

• Identify and propose solutions to enhance supply chain efficiency by addressing gaps and weaknesses.
• Investigate and resolve data errors causing inventory discrepancies, focusing on root cause analysis and prevention.
• Evaluate and optimize end-to-end operations processes, from order initiation to replenishment.
• Develop and implement supply chain operations for customers, including innovative logistics solutions.
• Recommend and deploy logistics solutions that meet customer needs while monitoring for potential issues and implementing corrective actions.
• Coordinate operational policies, standards, and procedures to ensure consistency.
• Develop incident or crisis management plans to mitigate gaps and ensure business continuity.
• Demonstrate understanding of business concepts, organizational knowledge, and profitability considerations.
• Collaborate with key accounts to identify new business opportunities and strengthen relationships for revenue growth.

Requirements:

• Min possess a Diploma / Degree in Engineering, Supply Chain Management, Business, or any related field.
• Min two years of related experience.
• Preferably experienced with Excel (pivot, vlookup), SAP, and WMS.

How to Apply:

Interested candidates, please submit your updated resume by using Apply Now button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Embark on a Career That Impacts Lives

Are you a university student in Singapore looking to jumpstart your career path, or seeking a dynamic role in a fast-growing industry? The role as a Financial Advisor offers the perfect blend of flexibility, entrepreneurial spirit, and unlimited earning potential. Join us and explore a fulfilling career in financial consultancy.

Key Responsibilities:

· Financial Strategy Development: Assess clients’ financial situations to devise strategies that meet their financial goals.

· Insurance and Financial Advice: Provide guidance on insurance and financial planning in areas like retirement, education, and investments using our comprehensive product suite.

· Client Relationship Management: Regularly review and follow up with clients to adapt their financial plans to life changes.

· Financial Analysis: Prepare and interpret financial summaries, investment reports, and income projections for clients.

· Client Network Building: Establish and maintain strong relationships with a growing client base.

Benefits & Rewards:

1. Tailored Training: Gain essential certifications and skills through structured courses, with ongoing support from dedicated managers.

2. Funding Programme: Benefit from our corporate financing scheme, supporting you in the first 24 months of your career.

3. Attractive Rewards: Experience our 'work hard, play hard' ethos, with incentives for top performers.

4. Flexible Income Structure: Earn uncapped income through a multilayered incentive system, including commissions, performance incentives, annual bonuses, and exclusive incentive trips.

Qualifications:

· Obtained a poly diploma, JC cert or degree in any field.

· Driven by results and motivated by performance-based rewards.

· Strong interpersonal skills with a passion for empowering others financially.

Ideal for University Students / Fresh Entry / Mid-Career:

· Flexible Working Hours: Perfectly suitable for balancing studies and work.

· Entrepreneurial Experience: Learn how to manage and grow your own business even while studying.

· Mentorship from Success Stories: Be guided by mentors who began their successful careers as students, including one who earned S$90K/month during their days at NUS.

· Embark on this journey to not just build a career, but to make a meaningful impact. Apply now and shape your future while shaping others!

Our Client is a gaming start up company in Singapore, who is seeking to recruit a Game Operations Specialist.

Game Operations Specialist

Job Responsibilities

• Collaborate with influencers across various online platforms to create engaging content (such as videos or live streams) that enhances game's profile and reach within the gaming community.
• Collect, sort, and prioritize feedback from players. Your role lets our development team understand and quickly address the players' needs by turning their feedback into actionable game improvement suggestions.

Requirements

• Bachelor's degree or higher.
• A love for gaming is a must. You should be an avid gamer who understands gaming on a deeper level.
• Fresh graduates are welcome to apply
• Bilingual in English and Thai Indonesia to communicate with Indonesia counterparts and partners

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Process daily bookings of cargo sales.
• Ensure smooth uplifting of shipment by monitoring cargo movement through and follow from ware house, doing checks at cargo warehouse, attending flights at tarmac etc.
• Planning of daily load of flights.
• Follow up with customer on any claims for missing or damaged cargo.
• Any other duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

A. Role Description / Specific Responsibilities

1. Supervision of Employees / Drivers

2. Assessing the efficiency and technical proficiency of the team

3. Ensuring employees work safety / work process.

4. Resolving operational issues.

5. Monitor daily workflows to ensure operational needs are met.

6. Manage and fulfil Upper Management’s work targets / goals.

7. Prepare reports for upper management regarding operational issues.

8. Perform other operations related duties as assigned.

B. Competencies

1. Good communication skills and able to engage difficult personalities.

2. Active participation in engaging clients and fellow colleagues

3. Holds regular meetings for updating, gaining experience in slides presentation.

4. Gains experience in software development for logistics.

Class 3 License (preferably)

Job Highlights:

• Basic up to $3000 + $100 Transport Allowance + AWS + VB
• Monday to Friday: 8.30am to 5.30pm, Saturday: 8.30am to 12.30pm
• The office is located at Kallang Way
• Weekday shuttle service available to/from Aljunied & Potong Pasir MRT
• Hybrid working environment; 1 - 2 days WFH and usually Saturday shift is also remote
• Full training will be provided
• Our client is a global leader in third-party logistics that specializes in delivering and managing transportation and supply chain solutions for both national and multinational corporations

Job Responsibilities:

• Serve as the primary point of contact for customers, carriers, suppliers, and other stakeholders in day-to-day business operations
• Manage customer orders, including related documentation, and coordinate transport bookings with carriers based on specified routing and service levels
• Monitor the execution of transport activities to ensure compliance with established work standards and instructions
• Handle customer requests and address incidents or disruptions in the supply chain promptly inform supervisors and relevant stakeholders of any issues that arise
• Ensure timely and accurate updates on tracking events (milestones) by suppliers and carriers
• Investigate data inconsistencies and follow up on missing events
• Contribute input to supervisors for reporting, monthly reviews, and quarterly business reviews
• Support the analysis of standard KPIs and reports, identifying and suggesting areas for improvement
• Assist in the on-boarding process for new suppliers to ensure compliance with global order, event, and SOP requirements
• Adhere to all relevant SOPs, work instructions, and job-specific procedures
• Support the implementation of changes to processes or policies as directed by process owners
• Act as a backup for supervisors in case of their absence
• Facilitate the on-boarding, training, and guidance of new staff during their initial period
• Assist supervisors in updating and revising work instructions and provide feedback on best practices
• Continuously on-board and train suppliers on SOPs and system usage

Job Requirements:

• Willing to be rostered for weekends / Public Holidays coverage (Time-Off / OT / Allowance will be given in place of such arrangements)
• Customer service experience in the logistics/freight forwarding industry, preferably sea freight
• Fresh graduates in relevant business/supply chain courses will be considered

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Tan Chin Yee (Cindy)| EA Personnel No.: R23116373

As a Cybersecurity Operations, Data Loss Prevention Content Developer, Associate at JPMorgan Chase within the Cybersecurity and Technology Controls (CTC), your work will have a critical impact on our company, as well as our clients and our business partners around the world. You’ll work with a highly motivated team focused on delivering solutions built to stop adversaries and strengthen our operations. Your work will contribute to identify and build indicators of insider threats and prevent sensitive data loss through world class tools and technologies.

Our Data Loss Prevention (DLP) team performs many functions in support of data security at the firm. The team develops world class solutions for detection and prevention of sensitive information leaving the firm based on in-depth analysis. In addition, the team develops new data identifiers, builds and maintains tools and capabilities for data loss triage prioritization, analyzes trends and patterns of DLP activity and works with stakeholders to reduce the risk of data loss across all lines of business.

Job responsibilities

• Design, configure and implement DLP policies on Microsoft Information Protection (Microsoft Purview) suite and Symantec DLP at an enterprise level

• Automate deployment and run maintenance smoothly using scripting skills and analytical capabilities

• Provide expertise and guidance in management, configuration and optimizations of Microsoft O365 security solutions

• Contribute to development of new data identifiers, data governance policies, standards and procedures ensuring compliance and data integrity

• Collaborate with stakeholders, business and technology groups to provide guidance, advice on best practices, define data management requirements, establish effective controls, practices and procedures

• Use knowledge and expertise to respond to incidents, perform risk reviews, vulnerability assessments and identify new and emerging threats

• Use expertise to deliver cost-effective solutions and leverage communication and presentation skills to engage senior leaders on important issues and updates

• Assist in technology and process improvement efforts, with a goal to refine detection and prioritization capabilities

• Analyze trends and patterns in DLP activity and work with stakeholders to reduce the risk of data loss across all lines of business

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science, Information Systems or related field

• 5 or more years of cybersecurity operations or Security Operation Center (SOC) related experience

• Hands-on experience of configuration and management of Microsoft Information Protection (Microsoft Purview) in large-scale enterprise environment with knowledge of the following areas – Information Protection/Sensitivity Labels, Data Loss Prevention, Insider Risk/Threat Management

• Strong scripting skills in PowerShell, Python etc. and working knowledge of regular expressions

• Experience of technical log reviews, Symantec DLP or Microsoft Information Protection and Splunk ES or other SIEM tool

• Experience of development and implementation of new DLP or insider threat use cases and process automation

• Excellent command of cybersecurity organization practices, data loss prevention concepts, security incident triage, insider threat, operations risk management principles and processes, architectural requirements, emerging threats and vulnerabilities, and incident response methodologies

• Excellent analytical and problem-solving skills with the ability to translate complex technical concepts into practical solutions

Preferred qualifications, capabilities, and skills

• Possess two or more of the following certifications - Microsoft Certified: Security, Compliance and Identity Fundamentals, Cybersecurity Architect Expert, Security Operations Analyst Associate, Azure Security Engineer, CISSP/CCSP, Splunk Certified Power User

• Experience with Agile methodology and the ability to work with at least one of the common frameworks with knowledge of tools like Confluence, JIRA and ServiceNow

• Ability to identify network attacks and systemic security issues as they relate to threats and vulnerabilities, with a focus on recommendations for enhancements or remediation

• Good understanding of national and international laws, regulations, policies and ethics related to financial industry cybersecurity and foundational knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=d8a6d2b79bed8b655d3a1c530e6fff75

The Goodburger is an exciting startup serving amazingly delicious plant-based burgers that taste like the real thing. Our mission is to drive change for a more sustainable future and kinder world... one burger at a time!

We're looking for experienced managers and leaders from the fast food / fast casual food and beverage industry to help us build an international brand that would make Singapore proud!

Key Responsibilities:

• Develop SOPs to allow the brand to expand while maintaining quality and service standards
• Assist Store managers in all aspects of their business.
• Guide Store Managers in maximizing sales and controls thus resulting in achievements of budgets.
• Work to exceed sales and targets to maximize profitability.
• Assist in the opening of new stores.
• Responsible for all aspects in the management and operations of company stores.
• Deliver on all Operational goals, focuses and KPIs.

Follow us at www.instagram.com/thegoodburgersg or www.facebook.com/thegoodburgersg

• Location: Central
• 5 working day
• Office Hours
• Salary: $3,500 - $4,000
• Attractive Benefits: AWS, Variable Bonus, Medical Benefits and more

Overview:

Our Healthcare client is looking for energetic and highly motivated Individual to join their fast-growing industry as Executive, Clinical Operations. The successful candidate will contribute to the development and implementation of strategies aimed at seamlessly integrating care delivery in the organisation.

Job Description:

• Collaborate with stakeholder and management in the organisation in planning, executing, and reviewing work plans and projects.
• Monitor the operational performance of the clinic
• Perform data analysis techniques to examine referrals, workload, utilization, and other key metrics.
• Provide secretariat and other administrative support

Job Requirement:

• Minimum Degree
• Prior experience in the healthcare sector will be advantageous
• Training will be provided to candidates without prior experience.
• Good with numbers and data interpretation

For candidates with more working experience, they may be considered for more senior position

f you are ready to take on a challenging yet rewarding role in clinical operations, please send in your resume in Microsoft Word format by clicking “APPLY”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Project Operations Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage and ensure the projects operations in a safe, timely manner and efficient to meet internal and customer terms/criteria.
• Liaise with other departments to support project requirements
• Work with the Project Controls (PC) Team to develop the Contract Master Schedule (CMS) and communicate schedule needs to relevant departments for assessment and approval.
• Ensure the availability of sufficient resources and competent manpower to support project objectives in line with contractual obligations
• Safeguard organisation’s interests and minimize contract risks while maintain the customer satisfaction.
• Conduct meetings (internal and client) as required.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Engineering or equivalent
• Minimum 5 years’ relevant working experience in Oilfield Equipment Manufacturing

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Scope

· To be overall responsible for the operation aspects including general maintenance, work area cleanliness and safety.

· Ensure licenses are always valid for all department and staff

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Build and maintain good working relationship with internal department

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Project planning and execution for upcoming project

· Handling and managing all site issues

· Provide daily, weekly and monthly performance reports for management to review

Job Requirement

· Need to have above 5 years of experience working in a managerial position

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

· Willingness to learn and adapt

· Have integrity and reliable to handle issues

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a HR Operations Executive to be part of their HR team for ongoing transformation projects. They are located in the North.

Duties of HR Operations Executive:

• Supporting daily HR functions
• Managing and maintaining employee data in the HR system to ensure all records are up-to-date and accurate.
• Responsible for handling end-to-end recruitment activities, including job posting, resume screening, scheduling interviews, and extending job offers.
• Provide support in orientation and any other company event
• Any ad hoc duties assigned.

Requirements:

• Diploma or Degree in Human Resource Management or related field
• No experience needed, training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,500-$5,000

Shift timings are

1. 4pm-1am

2. 12midnight-9am

3. Mon-Sun (including public holiday)

Night shift allowance applies

Job Description

1. This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions

on accounts that had been or might be used for fraudulent activities

2. Assist with developing and implementing Fraud Risk Management Framework and all associated

policies and procedures (including risk metrics/ monitors) and ensure they are effectively embedded

3. Follow up and analyze abnormal transactions activity on customers' account.

4. Manage customer's expectation and explain to customer on suspected scam activities.

5. Coordinate and support detection, investigation and mitigation.

6. Understand when to escalate events and to whom

7. Be responsible for incident triage, response and escalation

8. Be responsible for both reactive and proactive security investigations

9. Assist in statistics collation on the various scams reported to the organisation to submit for

monthly management reporting and any others task and assignment by the line manager & management

10. Has strong analytical skill and well verse in Microsoft Office

11. Willingness to learn on the job

12. Skills requried Compliance Legal Support

Our client is a F&B Manufacturing MNC, one of the leading players in the sector. Due to business needs, they are now recruiting a HR Operations Executive to be part of their HR team for ongoing transformation projects. They are located in the North.

Duties of HR Operations Executive:

• Supporting daily HR functions
• Managing and maintaining employee data in the HR system to ensure all records are up-to-date and accurate.
• Responsible for handling end-to-end recruitment activities, including job posting, resume screening, scheduling interviews, and extending job offers.
• Provide support in orientation and any other company event
• Any ad hoc duties assigned.

Requirements:

• Diploma or Degree in Human Resource Management or related field
• No experience needed, training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R2198636 (Oh Puey Xin)

A career that makes a difference

Whether you are just beginning your career or an experienced professional looking for a change.

If you are looking for an entrepreneurial role with flexibility and unlimited income potential, join us to discover more about the career as a Financial Advisor.

Key responsibilities:

• Assess clients’ financial situation to develop strategies to help client meet their financial goals.
• Provide advice on insurance to help companies and individuals plan for their financial futures.
• Help clients with financial planning in areas such as retirement, education, and investments with our full product suite.
• Review and follow up with clients on a regular basis to assess how developments in their life might affect their financial plan.
• Preparing and interpreting financial document summaries, investment performance report and income projections for clients.
• Build and maintain effective relationships with existing clients.

Benefits & Rewards

Training and professional development

We’ll help you gain the certifications, soft skills, and knowledge you need to succeed while supporting your growth with structured courses and trainings. Our dedicated managers will constantly be there to guide you through your developmental journey.

Funding Programme

We provide a structured corporate financing scheme for the first 24 months of your career to fast-track your success.

Rewards

Work hard and play hard with us as we incentivize our top performers.

Flexible incentive structure

Enjoy unlimited potential income through our multi-layered incentive structure that includes commissions, quarterly performance-based incentives, annual bonuses, and great incentive trips.

Qualifications

To join us as a Financial Advisor, you should:

• Have obtained a diploma or degree in any field
• Enjoy seeing tangible results of your hard work, and motivated by performance-based incentive structures
• Have good interpersonal skills and be passionate about helping customers achieve greater financial competency

Admins & Operations Executive (Corporate Insurance Department)

You will be the gateway to all commercial clients, be they large corporates, or SMEs. They deal with the widest variety of products, offering advisory to them in all matters relating to protecting their business and trade. You will be reporting directly to Manager of Corporate & Lifestyle.

Highlights:

• Industry: Insurance
• Remuneration: Up to $3400 / month (Depending on experience)
• Nearest MRT: Tanjong Pagar (10 Minutes’ walk)
• Agile working environment with Hybrid work option

The Challenges:

• Assisting the team in administrative works including but not limited policy issuance via insurer’s portal, checking and follow-up of policies
• · Liaise with Insurers to obtain the most favorable coverage on client’s behalf.
• · Collate documents and information relating to claims
• · Handle and manage renewal business
• · Ability in handling clients and communicating with underwriters
• Any other tasks assigned by HOD

What it Takes:

• Minimum Diploma in Business Administration or equivalent qualifications
• Minimum 2 years of relevant experience in Sales / Customer Service or insurance will be preferred.
• Good communication, presentation, and time management skills
• BCP, PGI, CGI & HI Certifications will be advantageous.

Interested candidates please kindly send your updated CV to [email protected] or WhatsApp 9051 2191

Talents@Work Pte Ltd

EA License Number: 21C0501

Rei: R2199207

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Primary Role/Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

What Will You Do

• To source and launch new products.
• To manage project plans by reviewing specifications, plan, provide recommendations and schedule changes.
• To conduct study on pricing and promotion mechanics.
• To develop and implement strategies to execute the business plan t
• To update travel solutions in the systems.
• To provide operational support to the regional teams in Southeast Asia.
• To resolve operational issues with vendors and internal stakeholders.
• To support the customer service operations team on customer enquiries.

What Do You Need

• At least a Diploma in related field.
• Excellent knowledge in MS office applications.
• Ability to communicate effectively, resolve customer complaints.

Responsibilities:

• Conduct regular site inspections and talks with Company’s employees and customers. Meet with end users on a regular basis
• Assist to maintain efficient and accurate records for quality, cost control and personnel in line with best management practice. Adhere to budget levels of labour and other costs
• Assist to Manager to implement the selection, training, motivation, disciplines, safety and general welfare of the staff under his/her control
• Assist to identify training needs of supervisors and implement the training function
• Ensure that the Company’s procedures and systems lay down in the manuals
• Ensure that all shifts are covered in the event of sickness/ absenteeism, inform Contract Manager. Ensure that all essential tasks are completed during staff shortages
• Develop good relationships with client in line with company’s policy; to ensure satisfaction with our service, commitment to our long-term presence and the further extension of our business within the client
• Ensure that operative staff received the required training and evaluate the effectiveness of training procedures
• Hold regular meetings with staff and supervisors by area. Attend management meetings as and when requested
• Monitor all Health & Safety Environmental procedures and practices and report incident cases to immediate supervisor and client whenever a mishap happened at the jobsite
• Ensure that the image of the contact reflects the professional image of the Company at all times
• Liaise with HQ regarding the purchase of operating supplies and capital equipment
• Assist to maintain equipment uniform and stores in good orders
• Order stocks as and when necessary. Order stocks as and when necessary
• Conduct machinery audits and necessary inventories
• Ensure all procedures relating to alarms, major accidents, emergencies etc are handled correctly
• Assist to report any other problems on any service carried out by contractor to the appropriate manager
• Undertake any duties/ projects etc as assigned by the superior(s)

Requirements:

• Minimum Diploma with 1 – 3 years of relevant experiences in related field is required for this position
• Able to adapt in a fast pace & challenging environment
• Able to stand long hours, walking long distance, climb staircase, squat
• Ability to work independently and in a team
• Able to attend Work At Height (WAH) course for company needs
• Able to conduct basic training for housekeepers
• Able to take pressure

Logistics Operations Assistant | Boon Lay

Location: Jalan Boon Lay
Working Days: 5.5 days A Week
Working hours : 8am – 5pm (Mon – Fri), 8am – 12pm (Sat)
Salary : $2,400 to $2,900

Responsibilities:
• To process and update DO in Bcore system
• To liaise with transporters and customers for the return of DO
• To assist on delivery arrangement, preparing of mill certificates and liaise with customers before delivery
• To assist and support the logistics team on QC matters regarding sample bar and any other logistics matters
• Assist customers with their enquiries promptly either through phone or emails
• Organize files both manually and electronically and ensure documents are safely kept for easy retrieval
• Assist with stock takes and inventory count
• Other ad hoc duties as and when assigned by supervisor

Requirements:
• GCE O Levels/Diploma in logistics management or supply chain operations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities

• This person will be responsible for making sure that facility and their services meet the needs of the people that work in them. The Operations manager is accountable for all the services such as Events Management, Building Services, Maintenance and Project Management, M&E Systems, Audio-Visual System, Security System, Horticulture Services, Pest Control Services and Cleaning Services, to make sure the surrounding environment is in a suitable working condition.
• To report directly to the ACSOH Management on all Facilities Management (FM) Services including seeking his approval of taking leave.
• Exercise all reasonable skill, care and diligence in the discharge of his duties and responsibilities.
• To plan the proper sequence of actions to be taken by the technical staff and including director contractors or parties engaged by ACSOH of the FM Services in various specific disciplines.
• To plan for logistics and manpower to facilitate events held at ACSOH Oldham Hall.

Administrative

• Monitor actions taken by the technical staff and including direct contractors or parties engaged by ACSOH for the FM Services in various specific disciplines.
• To develop a systematic means of communication amongst his technical team and parties engaged by ACSOH for the FM Services and evaluate the consequential effects and interactions arising therefore.
• To identify the bottle-necks in the flowchart of various activities and to develop, in collaboration with the concerned parties, ways and means to resolve them.
• To anticipate possible delays and budget-overrun of the FM Services so that appropriate actions may be taken at the appropriate time by the appropriate parties to alleviate or to arrest the same.

Maintenance and Project Management

• To attend monthly meeting with the ACSOH management on the FM Operations requirements of the maintenance contract and project works.
• To manage and supervise the team of Housekeeping, Technical Staff, and Specialist in carrying out duties as specified herein.
• To escalate problems to the ACSOH management immediately if problems cannot be solved.
• To ensure the Scheduled Maintenance and work programmes are followed.
• Responsible for the pre and post contract and procurement administrations for A&A projects.
• To monitor KPI for all contractors serving ACSOH Oldham Hall.

Requirements

• Bachelor’s Degree or Equivalent
• Fire Safety Manager Certificate
• At least 5 years of relevant work experience
• Experience working with youths and young adults or in the education sector will be an added advantage
• Possess Contract Management skills and Emergency Response Management skills
• Knowledge in Facilities Management, Food Cost and Quality Management, Menu Planning and Management and basic Mechanical and Electrical Engineering

About Novela

Novela is Singapore’s first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & and body care, fragrances, and makeup.

Novela’s logo is a black quill pen, which is symbolic of a woman’s beauty, elegance, and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

About this role:

We are seeking a passionate and knowledgeable Fragrance Advisor to join our team. If you have a deep appreciation for fine fragrances, excellent customer service skills, and a flair for creating memorable experiences, we invite you to apply.

As a Fragrance Advisor, you will be the brand ambassador for our fragrance collection, providing expert guidance to customers and creating an enchanting shopping experience. Your role will involve assisting customers in discovering their ideal scents, sharing your expertise on fragrance families, and contributing to the overall success of the fragrance department.

Key Responsibilities:

Customer Consultation:

• Engage customers in personalized fragrance consultations to understand their preferences and recommend suitable scents.
• Demonstrate a thorough knowledge of fragrance families, notes, and ingredients.
• Provide exceptional customer service by creating a welcoming and informative environment.

Sales and Targets:

• Achieve individual and team sales targets by promoting and selling fragrances.
• Upsell complementary products and accessories to enhance the customer's fragrance experience.
• Stay informed about promotions, new launches, and industry trends to drive sales.

Product Knowledge:

• Continuously educate yourself on the latest fragrance releases, industry trends, and the stories behind each fragrance.
• Share your passion for fragrances with customers and provide insights into the unique qualities of each scent.

Visual Merchandising:

• Collaborate with the visual merchandising team to create appealing fragrance displays.
• Ensure that the fragrance section is organized, clean, and visually attractive to customers.

Qualifications:

• Previous experience in a sales or customer service role, preferably in the fragrance or beauty industry.
• A genuine passion for fragrances and a keen sense of smell.
• Strong communication and interpersonal skills.
• Sales-driven with the ability to meet and exceed targets.
• Knowledge of fragrance families, notes, and ingredients.
• Flexibility to work evenings, weekends, and holidays as needed.