Job Description

• Industry/ Organization Type: Logistics
• Position Title: Operations Officer (Air Freight) /Air Operation Officer
• Working Location: Changi Airfreight Centre
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation
• Salary Package: Basic Salary +OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Start with handling air import duties, then gradually take on export responsibilities.
• Manage incoming alerts for cargo release and coordination of delivery.
• Inspect inbound cargo at the warehouse and report any issues to the team leader.
• Follow up on jobs from customer service, draft and verify airway bills (AWBs).
• Prepare and process AWBs, documentation, and customs declarations for outbound cargo.
• Check export cargo at the warehouse and attach airline labels as necessary.
• Communicate with customers and international agents, manage emails.
• Pre-clear exports and imports with customs.
• Input shipment details into the CCN system for customs compliance.
• Handle billing and operational-related correspondence and tasks for both air imports and exports.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• At least a Diploma in Business, Management or its equivalent.
• Willing to work overtime when required.
• Individuals without experience are encouraged to apply; training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66255 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Operations Executive (Commercial and Environmental) assists with the management of cleaning operation duties as directed by the manager.

Job Responsibilities:

Manage cleaning services
- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Review daily cleaning job reports for submission to management
- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
- Covering of manpower if needed (requires you to do hands-on cleaning)
- Recruiting of manpower for projects
- Resolving all matters/ incidents on site

Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites
- Identify and recommend suitable equipment and/or technologies to improve cleaning operations
- Implement maintenance schedules for tools and equipment

Manage cleaning teams
- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

Manage incidents
- Guide teams to respond to major incidents/emergencies and reporting it to the management

Job Requirement:
- Preferably with 2 years’ experience in related fields
- Team player, good problem-solving and decision-making skills
- Excellent communication skills and customer oriented
- Ability to multi-tasks under tight time frames with minimum supervision
- Organised, responsive and resourceful
- 6 Days work week

Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management

Overview of role

At Procter & Gamble (P&G), our Research & Development (R&D) division is where business, innovation, and technology converge to create a competitive edge. Since our founding in 1837, innovation has been the cornerstone of our success. From pioneering fluoride toothpaste to the first heated razor, R&D enables us to enhance lives in meaningful ways—today and for future generations. Our diverse R&D professionals are business leaders who leverage technical expertise to deliver groundbreaking product innovations for our 65 trusted brands.

We are looking for a Senior Scientist in Products Research to join our Skin Care team. We seek candidates with strong critical thinking skills who thrive on leading projects while mentoring and developing others. The successful applicant will spearhead initiatives in one of our “Disrupt Tomorrow” categories, focusing on identifying and addressing consumer and technical challenges with significant potential for growth in the Skin Care Category.

Your team

Located at the P&G Singapore Innovation Center, you will be part of the Skin Care organization. You will have the opportunity to work in multi-functional teams and engage with both internal and external partners.

Key Responsibilities

• Define and execute experimental plans to address complex consumer needs and insights, ensuring a holistic and superior consumer experience.
• Collaborate with cross-functional teams to deliver brand growth strategies through a multi-year innovation master plan, effectively bridging what is needed with what is achievable.
• Leverage global assets to create resource-efficient solutions, optimizing these assets to cater to regional consumer demands.
• Partner closely with the technical community to identify barriers and communicate risks to stakeholders effectively.
• Lead and mentor the Product Research team by clearly defining roles and responsibilities, ensuring full engagement and capability growth to meet both business objectives and individual development goals.

Qualifications

• Bachelor’s or Master’s degree in engineering or a relevant scientific field.
• Minimum of 8 years of experience in Consumer Product Research, with a proven ability to translate consumer insights into technical requirements across various categories.
• Prior experience in Skin Care, particularly in the Asia Pacific, Middle East, and Africa regions, is preferred.
• Demonstrated success in driving large, multi-functional business initiatives within a corporate environment.
• Possesses meticulous and analytical skills, with a strong aptitude for problem-solving.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

· Supervises and guide the cleaners assigned to an area.

· Follows-up with work instructions given by the Executive related to the cleanliness of an area.

· Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

· Supervises daily and monthly planned periodic works allocated to an area.

· Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

· To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

· Carry out regular inspections to the building and its facilities to maintain a high service delivery level

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

· Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

· Implement and recommend operation plans to improve work processes and service quality

· Must need to work on Weekends and public holidays

· Develop new accounts and source new business opportunities

· Project Management

· Planning of work schedules and deployment of manpower

· To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

· To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

· To train new/existing employees and recommend disciplinary actions where applicable.

· To handle all customers’ feedback

· To ensure good safety practices in the course of work.

· Provide a high standard of hygiene and cleanliness within the assigned area

· Manage work execution and performance of junior staff.

· Provide adequate training and coach staff to meet the required contractual standards.

• Must need to work on Weekends and public holidays

• Supervises and guide the cleaners assigned to an area.

• Follows-up with work instructions given by the Executive related to the cleanliness of an area.

• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

• Supervises daily and monthly planned periodic works allocated to an area.

• Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.

• To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services

• Carry out regular inspections to the building and its facilities to maintain a high service delivery level

• Planning of work schedules and deployment of manpower

• To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments

• To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards

• To train new/existing employees and recommend disciplinary actions where applicable.

• To handle all customers’ feedback

• To ensure good safety practices in the course of work.

• Provide a high standard of hygiene and cleanliness within the assigned area

• Manage work execution and performance of junior staff.

• Provide adequate training and coach staff to meet the required contractual standards.

• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.

• Implement and recommend operation plans to improve work processes and service quality for the organization

Responsibilities

• Process module ownership involving Bonding process characterization and advanced process development for 3D NAND and beyond.
• Work with process development engineers in Singapore and Boise, US TD site and vendors to develop processes that meet integration requirements for next-generation 3-D NAND nodes.
• Transfer Bonding processes to high volume manufacturing (Fab10N), and work on continuous improvements to manufacturability.
• Address process issues working with Fab10N team and with key business partners on tool choices for manufacturing, evaluations etc., as applicable.
• Focus on understanding and improving the process margins required for meeting the mature yield goal for 3D NAND parts.
• Advanced 3D NAND Bonding process development will include performing fundamental research, consumables development, and hardware evaluation, as well as testing processes for novel applications.
• Initiate and manage experiments to widen process margins as well as to test out manufacturability of next node solutions.
• Identify process simplification opportunities and drive cross functional teams in implementation.
• Incorporate best known manufacturing methods into early development phase of upcoming nodes.
• Design and implement advanced process monitoring and control methodologies.
• Serve as a technical expert within Micron contributing to technical projects for improvements to processes, procedures, and equipment.
• Define and leads complex, multi-functional projects of critical importance to Micron, helps to define strategic direction.
• Lead team or sites or suppliers on complex, multi-disciplinary projects in quality focused meetings, process and yield improvement meetings, cost and productivity improvement meetings
• Provide advice and counsel to management on significant technical issues. Leads and initiate innovation projects through patents/technical papers.
• This position requires communications and collaboration with partners both locally and globally. Strict adherence to Micron Intellectual Property protection policy is a must.
• Be part of the continuous worldwide TD engagement with suppliers pushing for breakthrough solutions.

Requirements

• PhD in Materials Science, Chemical Engineering or Physics with minimum 5 years hands-on experience in leading edge bonding equipment and hybrid bonding process development experience.
• Familiarity with Bonding equipment operation, optical metrology and profilometry
• In-depth understanding of Bonding process mechanisms
• Understanding of various integration and structural impacts and constraints related to bonding process.
• An understanding of the general process steps and process flow for memory processing, planar and vertical NAND memory in particular.
• Working knowledge of data analysis systems e.g.: Y3 to facilitate analysis of experimental data
• Working knowledge of Design of Experiments (DoE)
• Proven ability to collaborate with local and overseas teams on projects.
• Excellent oral and written communication skills with ability to convey the message in concise and effective manner both in local as well as remote communications.
• Ability to be a self-motivated individual and be adaptable to Micron’s changing needs in terms of working extended hours, if required
• Proven ability to work in a demanding & dynamic environment and able to prioritize and manage multiple projects simultaneously.
• Ability to travel for extended periods of time and stay at Boise TD for 4-6 months at a stretch to work on technology development.
• Suitable candidates may be considered for Expat posting to Singapore from overseas locations.

Responsibilities:

• Functions as a technical leader of the Global Customer Success Services organization, addressing technical product questions, resolving technical problems, or advising customers on ways to reduce system outage.

• Possesses expert knowledge and experience of all Veritas products in their competencies and in-depth knowledge of other products and/or platforms.

• Completes certifications (as required) on Veritas products within their specialty along with certifications on operating systems, hardware and or network systems.

• Interacts with customers’ technical leadership and/or management rank, advising them in crisis situations and providing best practice recommendations.

• Provides remote and onsite technical support and communications for high severity issues and technical assistance for product upgrades.

• Drives and assists in customer technical escalations, working on resolutions and leading postmortem discussions.

• Responds rapidly to unplanned events, including after hours for Severity 1 issues.

• Coordinates and expedites support cases with Backline, Engineering, Product Management, and others within Veritas on behalf of the customer.

• Proactively communicates relevant technical information and alerts on known issues, hot fixes, new releases, etc.

• Drives and delivers Customer Success Service Catalog as they are defined, developed, and standardized, including customizing services as per unique customer requirements.

• Creates and presents technical knowledge transfers for all Veritas products in their competencies.

• Be available to travel to a customer site within a reasonable notification and short response time.

• Works alongside Customer Success Manager and internal stakeholders (like Account Executive, Sales Engineer, Consulting, Product Management etc.) to ensure customer satisfaction with Veritas solutions.

• Partners with customers to maximize their investments with Veritas products and increase customer product consumption and satisfaction.

• Communicates professionally and effectively at all organizational levels externally with the customer and internally within Veritas.

Experience:

• Bachelor’s degree (B.A./B.S.) from four-year college or university; or 4+ years related experience and/or training; or equivalent combination of education and experience is required.

• Minimum of 6-8 years overall customer facing experience.

• Minimum of 3-5 years administering or supporting NetBackup, Infoscale or Enterprise Vault software products in an enterprise environment.

• Minimum of 3-5 years administration and technical experience with servers, networking hardware and software, O.S. software (Unix, Linux, Windows), and other information technologies such as SQL, VMWare, etc. is required.

• Certifications such as Veritas Certified Professional (VCP), MCSE, VCAP, RHCE, etc. will be an advantage.

• Willingness to work out of normal business hours without prior notice (upon customer demand) is required.

• Flexibility to travel and spend time away from home at short notice to various customer sites internationally.

• A strongly self-motivated person with the ability to work remotely with minimal supervision is a must.

• Due to frequent customer meetings, technical TOI’s, technical and political escalations, etc., exceptional verbal and written communications skills and being well organized is required.

• Exceptional presentation and proactive customer service mentality is a must.

• Strong analytical and problem-solving skills with the ability to think laterally to provide a solution.

• Keen to learn and keep pace within a rapidly changing environment with the desire to continue learning the latest technologies.

Key Roles and Responsibilities

• Carry out operational tasks to upkeep plant such as gas check at site, data downloading, isolation, issue permit as per SOP etc.
• Perform SCADA data monitoring and logging in NABS system
• Perform system alarms monitoring for FM200, gas and flame detector on annunciator panel
• Conduct gas quantity nominations and reports checking/monitoring
• Supervise maintenance work activities for CM & PM works
• Field check and plant monitoring including End Users and Customers. Weekly routine check and the monthly visual inspection check at site
• Perform meter data download/collection for customers during billing submission
• Perform flow monitoring and control on flow control valve and meter
• Communication and coordination with Upstream supplier, End Users, EMA/PSO, Power Gas and KAM team.Be part of the emergency response team
• Any other job assigned by Shift Manager

Qualifications & Experience

• Minimum Diploma Engineering in Mechanical or Instrument with at least 3 years of experience in Oil and Petrochemical industry
• Class 3 driving license will be an advantage
• OPSOC, WAH, Confined space supervisor, CERT & first aider certificate will be an advantage

Preferred Skills & Characteristics

• Possess good attitude and willingness to learn
• Good Team player
• Able to communicate effectively
• Self-motivated

Roles & Responsibilities:

• Receive storing orders and release orders from clients and update into in-house software Integrate Depot Management System (IDMS)
• Verification of tank number upon entry and generation of Equipment Interchange Receipt (EIR) from the IDMS
• Scan and fax of consolidated EIRs to all clients
• Sort and archive of all In gate graphics taken
• Generate of residue disposal estimate
• Liaise with Commercial Department for In / Out Gate related issues
• Liaise with Tank Stacker Operator for the Lift On and Lift On (LoLo) of the tank container
• Liaise with Cleaning Division Leader for the update of clean tank into IDMS
• Generate of release tank list of the next working day for the container lifter operator
• Any secondary task as assigned by Line Manager

Requirements:

• Candidate must possess at least 'N'/ 'O’ level/ ITE in any field
• At least 1 to 2 years of administrative working experience
• Good organization skills, focused and detailed mindset toward work excellence
• Positive attitude and able to perform work under pressure
• Computer literate with experience in Microsoft Office

Work Condition:

• Require to work for 5.5 working weeks. Monday - Friday: 08:30 - 17:30, Saturday: 08:30 - 12:30

JOB SUMMARY

• This role could be based in Singapore, India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• The incumbent will be part of Wealth Solutions Operations team, driving projects and initiatives, addressing issues and participating actively in the delivery of core programmes as per the Operations and business roadmap as well as lead/support the achievement of Operations OKRs and benefits as required.
• Lead complex and high-priority projects, and manage sponsors and stakeholders with competing priorities, resourcing levels and time constraints across all typical project phases
• Work closed with cross-functional teams to clarify each project’s objectives, formulate the business case and define the business requirements, including setting and managing realistic expectations for successful delivery
• Build and manage relationships with key project stakeholders in Operations, Technology and Business
• Support and facilitate timely communication between key stakeholder groups in the project
• Coordinate and provide testing support to all relevant stakeholders
• Optimise value delivery through continuous improvement, gathering feedback from relevant stakeholders / Subject Matter Experts / clients and re-prioritise backlog accordingly
• Provide timely and accurate status reports to the relevant stakeholders and, Committees and Senior Management
• Track actions arising from various forums and/or committees to closure
• Lead and support new product, process or service initiative in a project coordination / capacity management in close collaboration with the appropriate functions or units
• Assist the teams in their process re-engineering efforts and contribute towards overall efficiency improvements
• Work with Operations units to assess and streamline processes in order to mitigate risk or control issues and generate efficiencies
• Maintain a central repository of the list of initiatives impacting Operations or led by Operations with detailed timelines
• Monitor each project’s progress against schedule, identify and escalate any potential issues or risks

RESPONSIBILITIES

People & Talent

• Demonstrate and act as a role model of the Group’s values and culture
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement
• Set effective metrics and standards, transparently communicating them to squads
• Ensure squad capacity is reviewed to enable delivery of client outcomes.

​​​​​​​Governance

• Maintain strong stakeholder engagement with WM Business, COO / Operations, TTO, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups to support the deliverables
• Ensure appropriate representation across the stakeholder groups in delivery forums.
• Escalate appropriately to ensure key stakeholders are made aware and can timely intervene to right-course

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the WS Operations teams to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

Key Stakeholders

• WM COO and WM Operations Head
• Country Operations and GBS Operations
• Product Owners
• Business Product teams
• Frontline teams
• Functional Partners including Operations, T&I, Risk, Compliance, HR, Finance, Legal, Audit, etc.

Our Ideal Candidate

• 6+ years’ experience in Operations/change/transformation or business analysis role preferably in Wealth Management.
• Experience in working with technology project teams, experience representing business would be an advantage.
• Have a proven track record of scoping and driving delivery of projects and achieving results independently, on time and to budget.
• Ability to work in project teams to help formulate the implications of a specific solution across the process, e.g. costs, risk, potential for re-use of capability developed, etc.
• Demonstrated excellent people management skills and ability to influence key stakeholders outside their direct control.
• Be highly collaborative, team-oriented and strong consensus builder.
• Demonstrate excellent communication and interpersonal skills both written and oral.
• Be a strategic thinker, able to lead project working groups, possessing strong facilitation and data gathering skills, and able to provide creative & innovative solutions.
• Demonstrate understanding of Operations processes and procedures and an ability to learn quickly – knowledge of processes related to Operations or the Financial Services industry would be an advantage.
• Proficient in Microsoft Word, Excel, Powerpoint, Project, Visio and Sharepoint.
• Hands-on attitude, able to juggle multiple projects and priorities, thrive under pressure and work to tight deadlines.
• Ability to work in a flexible manner in line with the organisation objectives and willingness to undertake other duties as reasonably requested.

Role Specific Technical Competencies

• Agile methodology
• Manage Change
• Business Facilitation
• Business Governance & Support
• Risk Management
• Service Delivery & Operations Management
• Operations process, e.g. Trade Settlement, Corporate Actions, Reference Data Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Location: Kallang Sector

1. Network security management (e.g. intrusion prevention system, virtual private network)
2. Web security management (e.g. URL filtering, web application firewall)
3. End point security management (e.g. anti-malware, device control, application control, data loss prevention or network access control)
4. Messaging security management (e.g. anti-malware, anti-spam, content filtering)
5. Security & vulnerability management (security information and event management, security device systems management, device and application vulnerability management)
6. Automation of management tasks

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Morgan McKinley is looking for a Network Operations Engineer to join our client’s dynamic network operations team. Our client, a leading multinational social media technology company, offers an opportunity to enhance the efficiency and reliability of one of the world’s most fast-paced networks.

This role is for a 12 month contract assignment with a possibility to extend or be converted to perm!

Job Description:

• Support operations for the company’s large-scale network infrastructure, including internet infrastructure (CDN or IAAS) or large IXSP internet network.
• Conduct in-depth analysis of complex technical issues across networks, addressing everything from automated tools to hardware failures and network problems.
• Identify potential operational risks and develop strategies to mitigate or minimize them.
• Enhance escalation and emergency response procedures, ensuring comprehensive postmortems to prevent future issues.
• Manage escalations to closure, leading investigations across various domains and functional teams.
• Collaborate with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to achieve outstanding operational results and oversee external vendor performance.
• Participate in the on-call rotation with the global operations team.

Requirements:

• BS or MS in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience.
• With 4+ years of relevant experience in network operations, supporting large-scale network infrastructure.
• Extensive internetworking experience with a large ISP internet network, CDN/Edge network, and handling at least Tier 2 escalations.
• Expert knowledge of TCP/IP, IPv6, L3 Switching, BGP, packet capture and analysis, and protocol session communication (TCP/UDP/HTTP).
• Intermediate knowledge of Linux systems, DNS, HTTP, and server hardware.
• Understanding of power and cooling in large data centers.
• Proficiency in data-driven analysis on large-scale data sets to identify problems and root causes.
• Experience implementing and maintaining monitoring, alerting, and repair systems for production networks in a DevOps environment.
• Scripting and/or coding experience in languages such as Python or Go for monitoring, alerting, or provisioning.
• Relevant certifications (e.g., CCNA, CNIE, A+, Sec+) are a plus.
• Proven ability to work within a global team, collaborating with cross-functional teams in a fast-paced, dynamic environment with minimal supervision.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Responsibilities

• Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
• This includes and are not limited to:
• Process and verify authentication checks &/or data entries
• Perform and verify accurate income computation
• Ensure accurate input/output to enable good customer service delivery
• Documentation of procedures to ensure compliance with group policies in procedures.
• Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
• Handle administrative duties that include but are not limited to filing, printing, scanning, archiving

Skills/Requirement

Job Requirements

• Ability to think objectively and 'think outside the box' when analyzing issues
• Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
• Proficient in the use of Microsoft Excel, powerpoint and macro

Operations Executive | Import & Export | Up to $3k | Tanjong Pagar

Working Days: 5.5 Days Work Week
Working Timing: Monday – Friday (9am – 6pm / 9.30am – 6.30pm / 10am – 7pm)
Saturday (9am – 1pm)
Office: International Plaza Singapore
Salary: $ 2,500 - $ 3,000


Job Description:

• Administration of Office Operations
• Preparation of Export & Import Documents
• Maintaining a direct relationship with the Banks about all Export / Import procedures and documentation
• Coordination with the Buyers, Suppliers, Shipping line, Logistics / Trucking Companies etc. (Supply Chain Management)
• Preparation of MIS reports for Management and any other assistance asked by them
• Weekly / Monthly planning
• Any other responsibilities informed by the company

Requirement:

• Minimum Diploma in Logistics / Supply Chain
• At least 2 years of relevant working experiences
• Knowledge of International Trade (Buying, Selling, Banking, Accounting, Shipping & Logistics)
• Knowledge & Experience in MS Office – Outlook, Advanced Excel (including Macros), Word, PowerPoint etc

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Build six sigma and lean capability of colleagues through training and coaching (including IMEx orientation, IMEx elements, Innovation, process capability, M1 training and certification, etc.)
• Support site opex lead in goal setting, goals cascade and performance reviews
• Continuously deliver measured improvement in performance in all aspects of business for all the IMEx Ecosystem(s)
• Lead Six Sigma and Lean projects that are aligned with the site's short term and long-term goals
• Provide leadership & guidance to Green Belts and Yellow Belts
• Promote Good Practices and sharing knowledge across the site through community of practice and within the network
• Own the CI element and work with site leadership team to ensure a consistent and impactful application of CI loop site-wide
• Own, maintain and promote CI reporting and tracking portal Promote CI culture through reward and recognition
• Develop courses of action and drive implementation of solutions
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCT) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations

Requirements

• Min Degree in Chemical Engineering, Pharmaceutical Engineering, Chemistry or any related course of studies
• Min 4 years of Operations excellence / manufacturing excellence in any related industries (Pharmaceutical, Biopharmaceutical, etc)

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

As the operational arm of Meta’s work in Trust and Safety, the Specialized Enforcement Operations (SEO) team is committed to tackling high-priority, complex, or regulatory enforcement challenges that necessitate specialized operational support, including local knowledge, policy comprehension, and cultural and language insights, beyond what our standard systems or scaled solutions can provide.

The successful candidate will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for India and South Asia Region, as well as solve enforcement issues across a wide range of Meta markets.

The Market Specialist will be part of a data-driven analysis culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in Singapore.

Responsibilities

• Work as part of the SEO South Asia team, enforcing on paid and organic (non-paid/user) content during a crisis response within the South Asia region while specifically representing the India Marathi Market
• Work as part of an On-call Operational structure to enforce on critical content, particularly in response to Government, Regulatory and Trusted Partner escalations, within SEO Regions with a higher focus on India.
• Draw upon linguistic and cultural expertise in India's Marathi market, to identify crucial risk signals and gain valuable content insights that can help address complex operational and risk-related issues present in both advertisements and user-generated content across the region.
• Use a combination of market knowledge and operational expertise to support new policy and product initiatives/launches in India Marathi Market and the broader South Asia Region.
• Contribute to the development of scalable operational solutions aimed at improving user community support within the India Marathi market, while working collaboratively with other regions.
• Investigate and address issues reported on Meta products including account support requests and reports of abusive content such as graphic media, offensive language, and other objectionable materials.
• Support enforcement efforts on agnostic and paid content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts addressing advertiser friction and integrity risks to our users, local and regional advertising businesses during risk events
• Assess top-line operational metrics and partner with internal cross-functional teams to improve our processes and tools.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets.
• Collaborate with regional cross-functional teams, such as policy and legal, to support key integrity initiatives in the market and/or the broader region.
• Build subject matter expertise in a key area of integrity concern or theme, and support this by developing strategies and outlining and implementing comprehensive enforcement solutions.
• This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

Minimum Qualifications

• Currently has, or is in the process of obtaining a Bachelor's degree. Degree must be completed prior to joining Meta.
• Fluency in written and conversational Marathi to support operations in the local language
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders
• Strategic thinker with strong analytical and creative problem-solving skills
• Strong interpersonal skills and ability to build relationships with internal and external partners
• Ability to work with graphic and/or objectionable content.
• Proven ability to work independently and manage multiple priorities in a dynamic environment
• Experience working with ambiguity and developing new processes or solutions in response to changing circumstances

Preferred Qualifications

• A background or understanding of the Trust & Safety Domain
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Language proficiency in additional Indian Languages is preferred as the candidate will be supporting operations for the South Asia region
• Excellent analytical, project management, and problem-solving skills, with an interest in innovation and technology

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the Team

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide.

About the Role

The Head of KYC Operations - Financial Services is responsible for overseeing the KYC program for financial services products, ensuring it meets both regulatory and company compliance standards. This role involves developing, implementing, and scaling effective KYC processes and selecting market-appropriate KYC solutions. The ideal candidate has expertise in Southeast Asia's KYC operations, with strong product management skills, a background in AML compliance, and experience in BNPL or lending. The role requires project management and compliance leadership to collaborate across teams, including business development, fraud, product, technology, and compliance. Reporting to the Head of Global Payment Compliance, this individual will build and deliver high-quality KYC operations to support customer needs.

Key responsibilities

1. Leading the end-to-end KYC program to ensure compliance with regulatory requirements and market practices for financial services (e.g., Buy Now Pay Later, Lending).
2. Building the KYC operations team and collaborating across functions to develop efficient processes that reduce user friction.
3. Collaborate with Risk, Product, User Experience, and Technology teams to define KYC solutions, including selecting vendors and establishing a BPO for compliance operations.
4. Partnering with Business Development to analyze the market, select suitable BPO providers, and manage resourcing and cost planning for compliance operations.
5. Training outsourced teams, monitoring effectiveness, and optimizing cost efficiency.
6. Expanding KYC operations to new markets with tailored solutions.
7. Implementing continuous monitoring, metrics, and benchmarking to ensure effective KYC operations.
8. Advising internal teams on KYC regulations and staying updated on global compliance trends.
9. Presenting compliance reports to senior leadership.

Minimum Qualifications:

• More than 5 years in a people management role, specialising in AML/KYC compliance within fintech or financial services, with experience building operation functions.
• Proven KYC operations and project management skills to prioritize and deliver compliance solutions that reduce user friction within financial services (e.g., Buy Now Pay Later, Lending).
• Strong communication skills for translating compliance requirements into actionable steps for cross-functional teams.
• Expertise in APAC AML/KYC regulations for Buy Now Pay Later and Lending products
• CAMS or equivalent compliance certification.

Preferred Qualifications:

• Buy Now Pay Later or lending-specific to KYC experience
• Knowledge of regulations in Europe/Americas is a plus
• Strong analytical skills and a track record of optimizing KYC processes
• Project management certification (e.g., PMP) or JD preferred

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reporting to the ORF Operations Manager, your key responsibilities include:

1. Monitor, Operate and maintain (as directed) the ORF facilities ensuring production and maintenance objectives.
2. Compliance with company core values and Singapore legal requirements.
3. Compliance with company HSE policies, procedure, business unit and department goals.
4. Ensure operations objective of 100% uptime, excluding planned maintenance downtime, in safe manner.
5. Manage day to day operations and maintenance, safety of equipment and personnel.
6. Carryout control room operations using DCS to monitor, control and carryout regular field checks and activities.
7. Identify abnormal process conditions and take corrective action to ensure safe and continuous operations.
8. Ensure safe start up and shutdown of process facilities, as required.
9. HSE being top priority, control ORF work activities with company Permit to Work (PTW) system
10. Carryout isolation/de-isolation of equipment and perform safety checks for maintenance as per procedures/PTW.
11. Remains in-charge of facility during emergency and act as On Scene Incident Commander as documented in emergency procedures.
12. Participate in training programs (mandatory/skills enhancement) for HSE and Process/Maintenance
13. Carryout basic maintenance activities as required.
14. Take full charge of facility in as aspects, after office hours.

Requirements:

1. Diploma in Engineering or Equivalent.
2. Minimum 10 years of hands on experience (Oil & Gas/Process/Petrochemical plant operations including control room duties.
3. Hands on DCS experience and good knowledge of process control and safety systems.
4. Basic firefighting and First aid training as per current regulations.
5. Good communication skills.
6. Self-motivated, able to work with minimum supervision.
7. Willing to perform shift work.

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

Job Scope
-Management Duties

• Oversee daily hostel operations as per SOPs.
• Align YWAs and NRCWs with organizational philosophy.
• Foster positive staff-resident-stakeholder relationships.
• Manage staff morale, motivation, discipline, and training.
• Support HOD with budget and manpower planning.
• Lead departmental meetings and achieve departmental goals.
• Implement trauma-informed practices.
• Guide new staff onboarding with proper documentation.

-Operational Roles

• Step in as shift staff when required.
• Plan fair and effective rosters.
• Ensure SOP compliance in daily hostel operations.
• Coach YWAs and NRCWs to excel in their roles.
• Coordinate with other departments as needed.
• Manage departmental documentation and reports.
• Assist HOD in SOP reviews and amendments.
• Chair disciplinary investigations and oversee hostel processes (e.g., checks, safekeeping).

-Development Functions

• Support HOD in staff development planning.
• Help improve processes to meet Ministry requirements.
• Attend courses for personal and professional growth.
• 
  

-Taskforce Participation

• Lead department taskforces.
• Represent the department in inter-departmental initiatives.

Requirements:

• Leadership, inspiration, and team coaching skills.
• Willingness to work rotating shifts.
• Independent, resourceful, responsible, and firm.
• Degree or Diploma with 2+ years of management experience.

Assistant Operations Supervisor | Up to $3.5k | 5 Days | Boon Lay

Salary: $2, 500 - $3, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Kwong Min Road (Boon Lay) | Travel to site if required

Operational Support:

• Coordinate and prioritize team activities to ensure smooth operations and timely issue resolution.
• Optimize resource utilization including manpower, equipment, and energy to enhance operational efficiency.
• Prepare comprehensive reports on Preventive Maintenance completion, including details on equipment lifecycle, recommended parts replacement.
• Document any parts that were replaced during PM or on Ad-Hoc Basis
• Update the equipment list monthly during the execution of Preventive Maintenance activities
• Ensure that end-end process of procurement of require Parts for maintenance is ordered.

Customer Relationship Management:

• Assist in maintaining strong relationships with customers, dealers, and distributors.
• Collaborate with the Account Manager in addressing key customer complaints and conducting satisfaction investigations to implement improvement plans.
• Conduct training sessions for technicians, customers, and dealers/distributors on the operation and maintenance of Commercial Kitchen Equipment.

Team Management:

• Assist in training technicians as necessary to meet workload demands and quality standards.
• Supervise and manage a team of service technicians and in-house subcontractors.

Contract Management:

• Support in managing contract commitment in terms of KPI (Critical Equipment Reliability; CM Completion Rate; PM Completion Rate, Emergency Response SLA; Hygiene Audit; Compliance to Fire Safety, WSH, GRA and Security Access Requirement; Service Quality Survey).

Health, Safety, and Compliance:

• Drive EH&S initiatives, promote EHS awareness, and monitor compliance within the team.

Performance Metrics:

• Collaborate with the Account Manager to track and improve KPIs such as productivity, field expenses, and Aftermarket Service Sales revenue/margins.

Job Requirements:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• With experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• With understanding of EH&S standards and practices.
• With experience in conducting training sessions for technicians, customers, and dealers/distributors on Commercial Kitchen Equipment

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

HR Management System:

• Oversee the entire employee lifecycle, including talent acquisition, onboarding, compensation and benefits administration, training and development, and performance management. Ensure all processes are compliant with company policies and legal requirements.
• Collaborate with cross-functional teams to design and implement employee engagement initiatives. Assist in organizing company events, wellness programs, and team-building activities to foster a positive work environment.
• Act as the first point of contact for employees regarding HR-related issues. Provide clear and accurate guidance on HR policies, procedures, and benefits. Ensure timely and effective resolution of employee concerns and escalate issues when necessary.
• Stay updated on changes in labor laws and regulations. Ensure that HR practices comply with legal requirements and company policies. Conduct regular audits to identify and address compliance issues.
• Coordinate and participate in campus engagement activities such as career fairs and internship programs. Build and maintain relationships with educational institutions to attract and recruit top talent.
• Any other ad-hoc duties as assigned by supervisor

Job Requirements

• Degree in Business Administration, Human Resources or equivalent
• Prior Human Resource Operations experience

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117