The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Join us and be part of brands like Comme des Garcons, Jacquemus, Self-Portrait, Thom Browne, AMI Paris, Alexander Wang and more!

Job Responsibilities:

Customer Service:

• Greet and engage with customers warmly, creating a welcoming atmosphere
• Assist customers in finding suitable products based on their needs and preferences
• Provide personalized styling advice and recommendations
• Handle customer inquiries and resolve issues promptly and professionally

Fashion Advisory (Sales)

• Achieve individual and store sales targets through effective sales techniques
• Upsell and cross-sell products to maximize sales opportunities
• Process sales transactions accurately and efficiently

Product Knowledge

• Maintain up-to-date knowledge of products, including features, benefits, and trends
• Educate customers on product care, fitting, and styling options
• Stay informed about new arrivals, promotions, and store events

Customer Relationship Management

• Build and maintain long-term relationships with clients to encourage repeat business
• Maintain client records and follow up with personalized communications
• Notify customers about new products, events, and promotions

Requirements

• No experience welcomed.
• Proven experience in luxury fashion retail or a related field is a plus.
• Strong passion for luxury fashion and a keen sense of style.
• Exceptional interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic, and high-end retail environment.
• Sales-driven with a track record of meeting or exceeding sales targets.
• Knowledge of fashion trends and luxury brands.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

RELATIONSHIP MANAGER (ULTRA-HIGH/HIGH NET WORTH)

Job Description:

• Build and manage long-term relationships with a portfolio of priority clients.
• Understand clients’ financial needs and deliver tailored financial solutions to meet their objectives.
• Provide ongoing advice and support, helping clients make informed decisions about their wealth.
• Identify and capitalize on opportunities to expand the client base and increase revenue.
• Work closely with product specialists to provide advanced financial solutions.

Who is Suitable:

• At least 5 years of experience in relationship management in priority banking.
• Strong knowledge of financial products, credit, and investment solutions.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-driven with a strong focus on client satisfaction and business growth.
• Proactive, driven, and maintains a positive, solution-oriented attitude.

Benefits:

• Be part of a leading financial institution with a commitment to customer service excellence.
• Competitive salary and performance-based incentives.
• Ongoing training and career development opportunities.
• A supportive work environment with a focus on team collaboration.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Happy to speak to individuals who comes from outside the banking industry!

• CMFAS certificates will be paid for
• Supportive environment with mentoring and training provided.
• This is a sales position within a bank - 5.5 days (branch hours)

about the job
This is a branch client facing sales position where you will be focusing on the following:

• Engage, prospect and account management of a portfolio clients across insurance and investment portfolio.

skills and experience required

• Minimum Diploma in any field - local polytechnic /Degree
• To be able to build business relationship
• Enjoys speaking to people
• Self-motivated
• No prior banking experience required

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

Our client is dermatology clinic with different branches in Singapore.

• Provide expert advice to customers on skincare and beauty products.
• Answer questions and offer personalized recommendations based on customer needs and preferences.
• Ensure that products are well-organized, stocked, and displayed in a visually appealing manner.
• Build relationships with customers and follow up on purchases to ensure satisfaction and foster loyalty.

Requirements:

• Diploma and above.
• At least 2 years of experience in beauty/skincare retail industry.
• Ability to work in a fast-paced environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Before Service Prospecting – Proactively prepare for and make customer contacts.

• Create and work with customer calling lists
• Contact and call customers regarding current campaigns, to book next visit, offer repairs etc.
• Analyze Maintenance plans and make recommendations to customers
• Analyze remote diagnostics
• Record outcome of calls and visits
• Request and verify Maintenance plans

Before Service Sales – Contribute to services sales by analyzing customer needs and actively interact with them to find optimal solution.

• Listen to and identify customer needs
• Analyze Maintenance plan and recommend actions on deviations
• Perform trouble shooting according to checklists
• Give advice to customers
• Argue for suitable Maintenance solution
• Define the work to be done and create preliminary work order
• Book and organize customers workshop visits
• Check work order content and workshop resource planning
• Confirm that colleagues understands the work order
• Secure appointment with customer

Before Service Workshop scheduling - Contribute to the utilization of the workshop and its capacity by planning the work to be carried out.

• Create necessary time reservation
• Verify that resources are allocated for the work to be carried out
• Cooperate with other departments to coordinate all necessary work for the customer
• Contact and call 3rd party when necessary
• Arrange for sub supplier jobs
• Take part in and contribute to the daily pulse meetings
• Participate in workshop management weekly meeting

During Service Customer workshop care – Take care of customer during work to ensure satisfaction.

• Receive the customer upon arrival
• Verify content of appointment
• Take over the vehicle from customer
• Offer customer additional work and/or parts
• Continually communicate with customers in case of changes or problems
• Open the work order
• Handle customer requests

After Service Vehicle Return – Form long term relationships with customers when returning vehicle through clear and active communications.

• Close the work order
• Issue all necessary invoice
• Explain to the customer the work that has been performed
• Recommend additional work that may be required
• Book the next appointment
• Hand over the vehicle to customer
• Register customer feedback

Administrative support and coordination – at workshop level

• Respond to general administrative enquiries and clerical support.
• Prepare the allowances for the technicians.
• Administer employee files and records of benefits and allowances.
• Maintain financial files and records.
• Manage the filing, storage and safety of the documents.
• Perform other related duties as required.
• Assist with all visitor/customer visitations and directing them to the correct channels.
• Maintain a safe and clean reception area by complying with procedures, rules and regulations.
• Provide information on missed calls and information on messages/notes to relevant staffs in a timely manner.
• Contributes to team success by completing designated tasks.

Job description

We are looking for an Operations Assistant. You will be performing audit checking of consent forms which are required for the purchase of credit reports and is a critical function of our business to ensure compliance. You will be responsible for the adherence to stipulated turnaround times required for allocated segment and support process and system changes to improve efficiency and streamline workflows.

Responsibilities:

• Assist in day-to-day administration (technical andservices) which includes handling of all incoming and outgoing correspondences, facsimile, data entry, filing and collating of information.
• To provide support and counter check on warranty documentations and claims.
• Follow up on any upstanding warranty claim with the manufacturer
• Ensure all warranty claims are submitted according to the manufacturer warranty policy and procedures.
• Maintain warranty and credit records and database.
• Ensure that all warranty parts are tagged and housekeeping on the storage according to warranty policy
• Supervise and check all warranty scrapping parts.
• Provide support to parts daily operation.
• Assists in purchasing, receiving and warehouse keeping.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Preferably 2-3 years of relevant working experience
• Proficient in spoken & written English and Mandarin.
• Proficient in Microsoft Office.
• Be resourceful and multi-tasking attitude.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer’s range of services and contacting customers to update them about their vehicle’s repair status. The staff will have to prepare the following as well:

• Daily report
• Monthly report
• Liaise with customers on their vehicle issues and status
• Liaise with vendor on the quotation and invoices
• Warranty claim & recall, submission, etc..
• Any other tasks and assignments given by superior as part of training and development.
• Maintaining a safe and organized workshop environment
• Performing other administrative duties as required

Why explore

• A pivotal role in driving our value optimization through 3rd Origination, improving the business connection between portside and iron ore business
• An opportunity to work with key stakeholders in our global commercial hub
• Based in Singapore, a global commercial hub for Rio Tinto

About the role

We are recruiting for a Principal Advisor - Origination & Projects to be the subject matter expertise on the development of trading strategies and support the execution of key value-capturing opportunities relating to how we trade (physical & derivative), structure (structuring, origination) and sell (product development and pricing) our products in alignment with our commercial strategy and risk management frameworks.

Reporting to the Senior Manager Portside & Origination Book you will be entrusted with the following responsibilities:

Origination:

The core of this role is physical trading, business development, and contracting. Focused on third-party products that (i) help manage instability in the quality/volume profile of the Iron ore value chain and (ii) generate physical trading opportunities.

• Drive and deliver high-grade iron ore origination, including creating short-term sourcing strategy, building and maintaining suppliers’ relationships, and developing, negotiating, and managing end-to-end iron ore contracts.
• Identify new opportunities to address strategic goals of the Business Unit including identifying new suppliers or projects, potential offtake opportunities, contractual and financing opportunities in existing or new contracts, with the appropriate risk-return assessment.
• Manage the high-grade book allocation planning, inventory, and risk exposure.
• Maintain knowledge, intel, and expertise in the high-grade iron ore market and leverage product knowledge to build synergies with our overall IO book.
• Work with Market Analysis and Competitor analysis to help maintain above-high-grade market intel.
• Supply and demand models, cost/availability, and quality profile of 3rd party products.

Portside Integration:

• Complementing the work of Senior Manager Portside & Origination Book to support the alignment of marketing strategies between Portside and IO Book, product strategy, and product placement.

Project Management and Business Improvement:

• Capable of leading complex projects across multiple teams to deliver commercial changes in business processes that foster continuous improvement.
• Strong cross-team collaboration skills to facilitate strategic objectives.

About you

To be successfully considered for this role, you will have:

• A recognized University degree
• At least 5 years of progressive experience in the commercial in commodities sector, across sales & marketing, supply chain and trading, and business improvements.
• Prior experience in the iron ore market or other commodities is preferred.
• Confident in challenging the status quo and experience in driving trade-off analysis, efficiencies, and effectiveness through business improvement.
• Project management knowledge.
• Ability to manage external and internal relationships and influence commercial outcomes including at a senior level.

We are looking for a skilled Senior Executive of Operations or an Operations Manager to support our client’s Chartering PIC across a range of vessel sizes (Handy to Panamax). This role is ideal for someone with strong communication and coordination skills to work across their APAC offices. Key responsibilities include overseeing nomination and documentation processes post-vessel fixing, managing information flow, and guiding operations teams. Additionally, you’ll handle basic troubleshooting, liaise with customers and brokers on commercial matters, and may take on P&L monitoring responsibilities based on performance.

What We’re Looking For:

• Bachelor’s degree and at least 2 years’ experience in commercial shipping (dry bulk preferred, but other shipping sectors also welcomed)
• Fluency in English; proficiency in other Asian language is a plus
• Solid understanding of dry bulk shipping practices and charter parties
• Proficient in MS Office and strong communication skills
• A team-oriented, proactive mindset with a strong sense of ownership and accountability

This is an excellent opportunity for a driven operations professional looking to expand their commercial expertise in the shipping industry. If you're ready for the next step in your career, let’s connect!

Similarly, if this position doesn't quite match what you're looking for, but you know someone who might be interested, please feel free to pass on my details or share their contacts.

Antonethe Fadallan (EA Reg no: R1876610)
Faststream Recruitment Pte Ltd, EA License no: 09C3403

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Highlights

• 5 days (weekdays off)
• Beauty/ Skincare product
• Training provided

Key Responsibilities

● Drives top line store sales and growth by personally selling to customers

● Proactively engages with customers, reads cues and responds effectively

● Creates enthusiasm for selling strategies by inspiring, supporting and

mentoring others’ selling behaviours

● Work in a fast-paced retail environment with a 5-day workweek and 9-hour shifts (including a 1-hour lunch break)

● Displays expert product knowledge and takes initiative to elevate personal and peer knowledge of product categories

● Responsible to meet minimum monthly sales target

● Contributes to and thrives in a sales-driven culture.

Requirement

● An excellent communicator with strong interpersonal skills

● A team player with a positive attitude and enthusiasm for sales

● Able to work in a dynamic environment and adapt to changing situations

●Passionate about the beauty industry and eager to share their knowledge

Benefits:

● Monthly Variable Bonuses

● Employee Discount

● Team Bonding

● Career Enhancement

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

Job Order: 613624

Senior Wealth Management Advisor Opportunity

Are you an accomplished professional passionate about elevating clients' financial journeys? Do you possess deep expertise in financial services and thrive in a leadership role where your insights shape client success? We have an exceptional opportunity tailored for you.

Key Responsibilities:

• Advanced Financial Consultation: Lead comprehensive financial analysis and advisory sessions, understanding complex client portfolios and crafting strategies that align with their wealth goals.
• Client Relationship Leadership: Build, maintain, and expand deep relationships with high-value clients, providing strategic advice on diverse financial products and services tailored to UHNW individuals.
• Strategic Business Development: Partner with senior management to design and implement targeted strategies that exceed sales and growth targets, fostering long-term client partnerships.
• Thought Leadership and Market Expertise: Stay ahead of market trends and provide clients with expert insights, focusing on both local and international financial climates.
• Mentorship and Guidance: Serve as a role model for junior relationship managers, sharing knowledge and fostering a culture of continuous development.

What We’re Looking For:

• At least 1-3 years of experience in relationship management within the wealth management and banking industry.
• Proven expertise in servicing UHNW clients and a deep understanding of wealth management products, investment strategies, and banking solutions.
• Strong strategic thinking and stakeholder management skills.
• Exceptional ability to navigate market shifts and provide client-centric advice.

Why Join Us?

Join a dynamic and collaborative team that values your experience and strategic input. This role offers the opportunity to influence key client relationships and advance your career within a supportive and growth-focused environment.

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Tan Gabriel
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Location: Orchard/Somerset
Working Days & Hours: 5 days a week, 9-hour shifts between 11:00am and 9:30pm (including a 1-hour break)

Salary: Up to S$3,200 (base per month) + Transport Allowances + Bonus

Job Overview:

• As a Retail Sales Associate, you will play an integral role in driving the brand's growth across multiple markets and regions. You’ll have the opportunity to advance your career based on performance and experience. This role offers valuable exposure to global expansion and the chance to contribute directly to our mission of spreading authentic street culture worldwide.

Key Responsibilities:

• Engage with customers to promote and sell sneakers, apparel, and trading cards (e.g., Pokémon and One Piece cards).
• Handle cashier operations, ensuring smooth and accurate transactions.
• Deliver outstanding customer service to meet and exceed customer expectations.
• Maintain the cleanliness and appearance of the store.
• Manage inventory, including stock control and organization.
• Assist with receiving and processing incoming inventory.
• Carry out additional duties as assigned.

Requirements:

• At least 2-3 years of fashion/apparel sales experience.
• Experience in handling luxurious brands.
• Passionate about providing excellent customer service and creating memorable experiences.
• A strong team player who is personable, service-focused, and self-driven.
• Willingness to learn about current and upcoming products and trends.
• Adaptable and willing to take on other tasks as required.

RELATIONSHIP MANAGER (ULTRA-HIGH/HIGH NET WORTH)

Job Description:

• Build and manage long-term relationships with a portfolio of priority clients.
• Understand clients’ financial needs and deliver tailored financial solutions to meet their objectives.
• Provide ongoing advice and support, helping clients make informed decisions about their wealth.
• Identify and capitalize on opportunities to expand the client base and increase revenue.
• Work closely with product specialists to provide advanced financial solutions.

Who is Suitable:

• At least 5 years of experience in relationship management in priority banking.
• Strong knowledge of financial products, credit, and investment solutions.
• Exceptional communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Results-driven with a strong focus on client satisfaction and business growth.
• Proactive, driven, and maintains a positive, solution-oriented attitude.

Benefits:

• Be part of a leading financial institution with a commitment to customer service excellence.
• Competitive salary and performance-based incentives.
• Ongoing training and career development opportunities.
• A supportive work environment with a focus on team collaboration.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Happy to speak to individuals who comes from outside the banking industry!

• CMFAS certificates will be paid for
• Supportive environment with mentoring and training provided.
• This is a sales position within a bank - 5.5 days (branch hours)

about the job
This is a branch client facing sales position where you will be focusing on the following:

• Engage, prospect and account management of a portfolio clients across insurance and investment portfolio.

skills and experience required

• Minimum Diploma in any field - local polytechnic /Degree
• To be able to build business relationship
• Enjoys speaking to people
• Self-motivated
• No prior banking experience required

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

Job Purpose

• This role reports to the Operations Director in Singapore and will work with other senior team members globally to deliver the full range of investment operations services for Lighthouse Canton.

Individual Contributor or People Manager

• Individual Contributor/People Manager.

Duties and responsibilities

• Work closely with other senior team members with the Investment Operations Group to deliver the full range of services in an effective & efficient way within a robust operational risk framework.
• To work with existing systems and tools to streamline and drive operational efficiency. Maintaining and updating data in PMS.
• Develop strong relationships with internal stakeholders and external parties such as Bankers, Custodians, Prime Brokers, Fund Administrators, Auditors and other service providers to facilitate the delivery of operational services and meet KPI objectives.
• Participate in investments and business initiatives to provide strategic and operational inputs.
• Strengthen the governance process within the investment operations group team.
• Ensure appropriate checks and balances are in place so that all credit, market, operational, regulatory/compliance and business risks are managed and measured.
• Compile fund performance, portfolio, and other reports required by management.
• Deliver back & middle office functions such as:

1. Daily trade confirmation, settlements, cash, and position reconciliations.
2. Daily P&L calculation, Risk & Collateral management.
3. Review and verify weekly/monthly NAV calculations prepared by the administrator.
4. Compile Fund Performance updates, portfolio, and KPI reports required by management, current and prospective investors.

• Prepare regulatory reports-Regulatory Reporting such as MAS Surveys, Hong Kong SFC short reporting, ASIC short reporting, etc and ensure adhere to applicable regulatory requirements across jurisdictions
• Provide inputs to IR Team on the Fund newsletters/ factsheets.
• Assist on other ad-hoc projects or tasks as may be required such as fund set up across jurisdictions.

Prior Work Experience

• 5-7 years relevant experience in Banking and/or Asset Management.

Qualifications

• Strong understanding of investment products ideal if candidate has strong accounting, investments educational background such as ACCA.

Domain Skills

• Good understanding of Reconciliations (Cash + Position).
• Expertise in producing/ reviewing NAV reports & Flash P&L reports for Traders & PM’s.
• Have historically active interaction with industry participants such as counterparties, clearers, custodians, fund administrators, vendors etc.
• Familiarity with capital markets technology such as Portfolio Management, Order Management, Reconciliation systems.
• It would be a plus if the candidate understands multi asset classes including Private Equity / Venture Debt.

Soft Skills

• Excellent interpersonal and communication skills – candidate will need to be able to interact with all levels of internal and external stakeholders.
• Strong process and systems orientation.

Responsible for operational requirements to ensure professional, efficient delivery of the company's services.

- managing sales cycle (proposal, negotiation, booking).

- working closely with the Technical/Services/Training team to ensure fulfilment of projects in a timely manner whilst ensuring budgets are met.

- manage non-technical services aspects to ensure professional, efficient delivery of services.

- ensure training teams are operating effectively.

- support marketing team initiatives including market research, promotion & cross-selling of company's products & services.

- define and lead local team to delivery according to business plan & budget.

- participate in internal and external ISO audits.

- shall be required to perform other related duties as requested to met the ongoing needs of the organisation.

• Works closely with the management on strategic business planning and operations.
• Manage respective outlets and its operational and manpower planning (Work schedule, headcount, cost etc) to ensure Outlet Operation runs smoothly.
• Manage cost controlling of ingredients, food purchasing activity of ingredients and equipment maintenance for the store. Ensure adequate stocks and supplies for daily sales.
• Guide and train new staff (full-time, part-time, interns etc) Train and develop Trainee Manager / Outlet Manager candidate.
• Educate and train staff to use various selling techniques to suggest additional purchases and upsell to customers.
• Monitor and be responsible for sales performance of respective outlets and drive sales to hit the target set by management.
• Interview part/full timers when necessary.
• New Outlets setup.
• Check scheduling of manpower in the stores is in accordance to requirements stipulated by management,
• Work with management on the manpower deployment and hiring needs of the stores, interviewing etc
• Oversee the store managers on the management of the stores, ensuring that all SOPs are followed accordingly.
• Work with the store managers on cash management and other store operations matters like platform deliveries, ensuring that all equipment is kept in operational ready conditions, adequate stocks for sales, pest controls check, adhere to strict food hygiene and regulatory standards by SFA and other regulatory bodies.
• Oversee the training of new hires in accordance to training manuals
• Ensure that all menus are updated in store and in all the delivery platforms if there are any changes.
• Follow up with the replacement of all store equipment when needed, including POS system, mobile ordering system and self-ordering kiosk.
• Work with Business Development and Marketing on the introduction of new/seasonal products and sales promotion etc
• Work with Accounts department to ensure all sales takings and cash kept in stores are accounted for.
• Any other duties as assigned by the management.

Job Description：

• Oversee the daily operation of opening and closing of classes
• Contribute to the team effort by performing other job-related duties as required.
• Analyse purchasing data to optimize procurement processes and reduce costs.
• Utilize data to track facility usage and identify areas for improvement.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Work with various departments to understand their data needs and provide analytical support.
• Use data visualization tools to make complex data more accessible and understandable.
• Create comprehensive reports and dashboards to present data insights to management.
• Gather data from various sources, including databases, spreadsheets, and other data repositories.
• Work with business partner to develop。
• Develop predictive models and algorithms to forecast business outcomes.
• Assist in admin team support.
• Any other duties assigned by MD.

Requirements:

• Candidate must possess at least "O" Level or equivalent.
• Minimum 3 year of relevant experience
• Good follow up and coordination skills
• Excellent verbal and written communication
• Problem-solving, analytical and critical thinking skills
• Possess strong leadership and supervisory skills

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions, including customer support

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organizational skills and attention to detail

* Team leadership

* Able to work on weekend and public holiday

Lentor Ambulance provides Emergency Ambulance Service and Medical Transport Service to the general public of Singapore. Visit our website https://lentorambulance.sg for more details.

Join our team in this meaningful work of caring for others in their time of need.

As a Executive for Operations, you will manage non-emergency ambulance bookings, plan and allocate cases to our ambulance team, manage crew roster & equipment, and to ensure smooth running of daily operations.

Job Highlights

• Attractive performance incentive and bonus
• Career advancement
• Salary commensurate with relevant working experience

Duties & Responsibilities

• Perform email + call-taking functions include but not limited to enquiries, bookings, feedback
• Ensure accuracy of booking records
• Plan resource deployment according to project requirement
• Ensure operationality of crew and equipment
• Assign daily crew pairing and monitor crew movements
• Verify crew attendance and allowances
• Collect daily cash and ensure accuracy of cash records
• Perform any other office duties, as assigned by supervisor/manager

Requirements

• Any Diploma (minimum requirement)
• Good interpersonal and communication skills, multilingual is an added advantage (able to speak & write Mandarin is a bonus)
• Able to work in a fast-paced environment.
• MS Excel & WhatsApp knowledge
• Able to commit weekend and work overtime when needed (cover colleauges on leave or MC duties)
• Relevant experience in coordinating ambulance fleets (bonus)
• Training will be provided
• You may/will have roster Night duty and weekend duties monthly.

Work Location

• Link@AMK (7mins walking distance from Yio Chu Kang MRT station)

Only shortlisted candidates will be contacted for interview.

Candidate are advise to state your language capability clearly in resume/CV. Those with ability to speak and Listen in Mandarin is BONUS.