• Learning Calypso application on the job.
• Developing Java code to implement customizations using Calypso application APIs.
• Developing and designing configurable solutions to implement requirements.
• Refining functional solutions via collaboration with the business users.
• Create (java based automated) test cases.
• Ensure coding standards and do code reviews for peers.
• Demo developed functionalities to users.
• Resolve user queries and execute End-of-Day jobs to support User Acceptance Testing.
• Run CI/CD pipelines (Microsoft Azure etc) for code deployment on test environments.
• Contribute to the internal knowledge repository.
• Provide oncall production support in rotation with the team members (Between 6 am – 8 am)
• Occasional weekend / holiday production support

Requirements:

• Minimum 4 years of experience in banking domain
• Minimum 4 Years of development experience on core Java 8 or above
• Strong knowledge of OOPS concepts in java including Inheritance, Polymorphism, etc
• Strong knowledge of core Java features like Threads, Concurrency, Exceptions and handling
• Good knowledge of synchronization concepts and static and dynamic initializations.
• Experience of debugging code, bug fixing, writing Deadlock safe code.
• Hands-on experience of java development tools Eclipse/Intellij and version controlling tools like SVN/GIT etc
• Basic hands-on experience of Unix Shell Scripting
• Basic hands-on experience of PL/SQL.
• Fluent in English, both written and verbal.
• Experience with the scrum development methodology.

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.

Responsibilities

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer
• Provide support related to customer issue with the Cloud Infrastructure.
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
  Writing infrastructure code using Terraform.
  Site Reliability Engineering practices and incident management.
  Building and managing both Windows and Linux servers in cloud environments.
  Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).

1. Open-source automation expertise in Java (Selenium), Python (Robot), and JavaScript/TypeScript (Playwright, WebdriverIO, Cypress).
2. Open-minded and willing to learn new languages and tools as needed.
3. At least 3 years of full-time automation experience, with minimal manual testing.
4. Advanced knowledge of automation framework design and implementation, including BDD (using Cucumber or similar) and TDD (using any unit testing framework).
5. Expertise in manual testing and a strong understanding of testing theories.
6. Current hands-on experience in both manual and automation testing.
7. Capable of leading projects and contributing as a single resource when necessary.
8. In-depth knowledge of CI/CD and its implementation in projects at an advanced level.
9. Familiarity with test management processes.
10. Knowledge of QE processes and willingness to set new ones as required.

• Identify, diagnose and resolve equipment related problems and responsible for the overall equipment performances, i.e. UTIL, AVAILABILITY etc.
• Define equipment maintenance programs to sustain continuous operation for production
• Implement continuous improvement programs / activities on equipment to improve tool operational safety, performances, minimize losses and maintenance cost
• Work with equipment and automation vendors to setup machine and material automatic handling capabilities.
• Lead / participate in equipment benchmarking and definition of Tool of Record (TOR)
• Participate in cross functional team activities to achieve overall production yield, quality and cost goals
• Lead / coordinate new equipment installation and production release, incl. buyoff, training, etc.
• Provide support to manufacturing 24x7 operation and ensure maximum equipment uptime to meet weekly production targets.
• Interface with process engineering to develop and support new processes and applications.
• Work with equipment and automation vendors to setup machine to material handling functionality.
• Support internal and external audits.

Responsibilities:

• Assists Project Manager in project planning and to co-ordinate and oversee all work on the site.
• Study drawing, plans, specification and scope of work.
• Responsible for submission of material sample and shop drawing.
• Monitoring closely of construction work progress, materials, plant and equipment.
• Carry out site visit, attend site test and inspection and temporary work.
• Workout and maintain VO schedule.
• Verification of material requisition and taking off quantities/site measurement.
• Prepare progress claim to Main-contractor on monthly basis.
• Prepare payment certificate, verify sub-contractor work progress.
• Ensure quality standard and Safety Requirements are adhered to.
• Work closely with project team and resolve all technical issue.

Requirement:

• Diploma in Engineering / equivalent.
• Min. 3 years ACMV work experience in M&E construction industry is Preferred.
• Able to handle multiple projects simultaneously.
• IT skills in Microsoft office, Autocad.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

Job Responsibilities

• Development of sales strategy and implementation of tactical plan.
• Identification of key/target accounts/industry segment.
• Building and maintaining a healthy sales pipeline, through prompt updating of opportunities management tracking and account development planning.
• Develop new customer accounts through sales and marketing activities.
• Expand sales portfolio to all existing and new potential customers.
• Supporting any marketing related activities to improve the presence and customer knowledge of Precision Robotic Products
• Providing customer feedback to the Research and Development team and Business Group management.
• Any other duties as assigned by supervisor.

Requirements

• Minimum 2 years of sales experience with Industrial clients (i.e. B2B), 5 years of experience is needed for the senior position.
• Diploma or Bachelor Degree in Engineering / Computer Science or Equivalent
• Field sales experience is vital. Proven ability to interact directly with a sales organization, understand customer needs and influence them.
• Good interpersonal and communication skills
• Self-motivated and maintain high level of Sales Discipline

HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253

Specific Responsibility:

• Performing lab-scale and pilot-level compounding of new polymer / filler systems.
• Performing injection molding to prepare the test specimen for plastic testing.
• Ensures that lab machinery is operated following established processing, quality, safety, and housekeeping procedures.
• Cleans and prepares machinery for efficient changeovers and subsequent compounding & injection molding process.
• Trouble-shoots processing problems to ensure production of quality products.
• Keep complete and accurate records of process records.
• Assists routine maintenance of machinery & auxiliary equipment.
• Maintains surrounding work area according to established housekeeping standards.
• Complies with established safety policies and procedures.
• Performs other duties as required.

Job Requirements:

· Support, assist other aspects of Engineering Centre operation as and when necessary.

· Diploma in Science or Engineering, preferably in material science, polymer technology or chemical engineering.

· Fresh graduate or 2 years working experience with polymer processing.

Experience in polymer compounding & injection moding will be an added advantage.

Job Scope

• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Run a safe, injury/accident free workplace

Job Requirements

• Conflict Management
• Organization
• Decision-Making
• People Management
• Data Entry Skills
• Data Processing Skills
• Dependable
• Reporting Skills
• Deadline-Oriented
• Budget Development
• Critical Thinking Skills

Job Highlights

• Career Development Opportunities
• Open, friendly & dynamic working environment
• Attractive salary that commensurate with work experience & skills

Job Description

We are looking for an operations crew member, with a Class 3 or 4 driving license. Join us in making a difference to the families that matter to us. Take on the challenge of being the pillar of support for the families during their moments of grief.

Job Scope:

• Offer counsel and comfort to bereaved families
• Collection and transportation of deceased
• Provide assistance to family members during rites, rituals and funeral processions
• Present the eulogy to family members on funeral day
• Assist family with ash collection
• Transport flowers, backdrop and other logistics required for the set up of wakes
• Maintain cleanliness of Company's vehicles, equipment and facilities
• Implement operations for service excellence.
• Maintain quality control procedures.
• Project a positive and professional image.
• Solve problems and make decisions at operations level.
• Other operational tasks as required

Requirements:

• Class 3 and/or 4 Driving License
• Use essential features of a computer
• Tamil Speaking

Responsibilities:

• Define requirements and features for semiconductor equipment
• Develop concepts and architecture of new equipment
• Design mechanical systems which involve the selection and use of motors, actuators, gear drives, pumps and valves.
• Produce detailed engineering drawings
• Perform design verification and validation testing to ensure compliance with specifications, safety regulations and product requirements.
• Improve design of legacy machines
• Application of analysis tools like Fish Bone Diagram, FMEA etc.

Requirements:

• Degree in Mechanical or Mechatronics Engineering
• More than 5 years of experience in semiconductor equipment design
• Good knowledge and experience in the following areas :

1. Design of automation or semiconductor equipment
2. High precision machine design
3. Design of High Speed Pick and Place mechanisms

• Familiar with 3D CAD software
• Ability to plan, prioritize, and coordinate throughout the project cycle
• Ability to work independently with high level of motivation and communicate with all levels
• Equipment troubleshooting skills
• Ability to produce detailed Mechanical drawings and apply knowledge of
• Geometric Dimensioning & Tolerancing.

Responsibilities

Operations

• Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy.
• Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes.
• Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team
• Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis.
• Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient
• Assist in ad hoc projects and tasks.

Procurement/warehouse tasks/Reporting

• Perform Procurement duties, ie issue PO to suppliers, response to Suppliers’ queries etc
• Review supplier request
• Onboarding of supplier
• Cost evaluation and negotiations with supplier, including corporate insurance
• Review and processing of supplier contract
• Administration of procurement related systems, including travel management
• Assist in ad hoc projects and tasks
• Perform Stock count exercise for CW warehouses and all Ensign assets. Making sure all equipment are accounted for and put up recommendations or approval for disposal (eg obsolete models)
• Liase with Vendor on delivery & collection of goods and internal stakeholders on collecting spares equipment for projects
• To generate monthly/quarterly reports for both internal and external parties

Requirements

• CAN-DO attitude.
• Ability to work independently as well as within a team in a fast-paced environment.
• Ability to demonstrate creativity and analytical skills in problem solving.
• Ability to work on multiple projects simultaneously and react to changing priorities.
• Excellent interpersonal and communication skills.
• Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting
• Detail oriented, meticulous, systematic and possess strong documentation skills.
• Good in Excel for reporting purposes.

Preferred Skills / Qualities

• A highly motivated individual with the ability to be mindfully present and appreciate the humour of each moment.

Oversees the installation, modification, upgrade and maintenance of manufacturing equipment. Maintains current records on equipment manufacturers’ technical notices, upgrades and safety issues. Studies equipment performance and reliability. Establishes programs and solutions for increasing uptime and for equipment problems that affect the manufacturing process. Provides technical support to the manufacturing equipment repair and process engineering organizations. Defines and writes preventative maintenance schedules.

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Did you know KONE moves over one billion people every day. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

A Technical Help Desk (THD) Engineer is the first point of contact in technical queries and provides remote technical support during the maintenance phase of KONE and/or non-KONE products.

What will you be doing?

Technical help desk and site support services for Front Lines
• Provide remote technical support for maintenance technicians in identifying the root cause and corrective solution
• Provide spare part identification support
• Support in proximity stock definition for new LIS
• Provide 24/7 Connected Services analytics and support by evaluating non-standard and non-urgent service needs
• Together with 24/7 Operations Center support technicians in configuring and repairing KRM devices and connections
• Log all cases to THD tool
• When needed, assign/direct the case to a relevant expert in the organization or escalate to global
• Create knowledge base articles
• Propose sales solutions (Packaged Service Repairs) to improve equipment reliability, comfort and safety
• Support sales in assessing the maintainability (spare part availability, documentation, competences, maintenance need) of equipment before tendering for maintenance contract

Training:
• Train local technicians during site visits and/or deliver scheduled training sessions
• Co-operate with and provide expertise to local training centers in training courses

Quality:
• Create quality reports in to THD tool after remote support and/or site visits and list issues which require corrective actions
• Identify proactively root causes for the issues and forward corrective actions according to KONE process requirements (e.g. trainings, guidelines, field letters etc.)
• COR review / identify units for Clinica visits
• Note: Clinica visits performed by Field Troubleshooter

Safety
• Be aware and operate within KONE safety requirements
• Ensure each site follows the global safety processes and guidelines
• Follow the safety procedures and rules of customers, partners and KONE.
• Report safety concerns
• Stop installation or lift operations if safety violation or hazards are detected

People leadership
• An experienced Technical Helpdesk Troubleshooter can act as line manager for group of THD/field troubleshooters
• People management e.g. setting targets, conducting PDP’s and IDP’s for team members together with Technical Helpdesk manager
• Drives competence development in the team, inform Technical helpdesk manager about any skill gaps in the team
• Facilitates information sharing and creates collaborative working environment

Daily Operation
• Allocate daily work together with THD manager
• Monitors and leads the performance and KPI/SLA adherence of the team
• Review daily priorities in the team and take appropriate action to ensure results are achieved
• Continuous support of THD development together with THD manager

What do we offer?

• Career progression opportunities within a global organisation
• Full-time role enabling you establish a function and make it your own
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills

https://www.youtube.com/watch?v=62go5DIFabQ&feature=youtu.be

KONE dedicated to people flow - YouTube

Key Responsibilities

General Responsibilities:

1. Compile and manage an extensive database containing all tender documents and associated information.

2. Establish and update pricing/estimating databases while documenting the Cost of Non-Performance and Lessons Learned.

3. Work closely with the bidding team in APAC country to foster ongoing enhancements in process development, integrating the latest customer requirements and insights.

Tender Review:

1. Support the country in the pipeline review process and standards, ensuring the pipeline pool is consistently updated.

2. Take charge of the local tender team to assess and analyze tender invitations, requests for proposals (RFPs), or requests for quotations (RFQs) to comprehend project requirements.

Technical Proposal Development:

1. Take ownership of assigned projects and oversee the commercial aspects, including subcontracts, to ensure the preparation of the most fitting proposal based on the bidding strategy.

2. Facilitate key progress meetings such as Tender Kick Off, Progress Review, Risk Review, Clarifications, Tender Approval, and Project Handover.

3. Collaborate with technical experts to craft a compelling technical proposal aligned with project specifications.

4. Verify that the technical proposal comprehensively addresses all technical requirements.

5. Liaise with project management and technical teams to gather the necessary information for tender submission.

6. Work in coordination with the Engineering and supply chain teams to identify and secure the most optimized solutions.

Tender Submission and Follow-Up:

1. Prepare and submit tenders within the designated deadlines.

2. Monitor and track the status of submitted tenders, addressing any inquiries or clarifications from the client or tendering authority.

Cost Estimation and Budgeting:

1. Solicit proposals from vendors and subcontractors and assess their submissions.

2. Seek proposals from vendors and subcontractors, then assess the received proposals.

3. Develop cost estimates encompassing materials, labor, equipment, and subcontractors necessary for the project.

4. Assess potential project risks and contingencies that could influence the cost estimate.

Requirements

1. Minimum of 5 years of experience in roles related to tendering, bidding, engineering, technical design, or equivalent.

2. Possess technical knowledge in M&E systems for effective follow-up on M&E work.

3. Previous experience in industry segments such as Industrial, Data Center, Renewables, Power Transmission & Distribution, Buildings, etc., would be beneficial.

4. Solid technical understanding of High, Medium, or Low Voltage products/switchgears and solutions from similar competitors.

5. Proficient in English with strong written and verbal communication skills; proficiency in spoken Mandarin is advantageous.

6. Familiarity with tendering software and tools such as WPS, Excel, Word, PowerPoint, etc.

7. The role demands a high degree of adaptability and professionalism.

8. Demonstrated strong passion for delivering results with keen attention to detail.

We are looking for a dedicated Senior Security Engineer to enhance our cybersecurity posture and ensure compliance across our operations at the client site. The successful candidate will be adept at triaging, understanding, and responding to threats identified by common Security Orchestration, Automation, and Response (SOAR) tools and Security Information and Event Management (SIEM) systems. Experience with TrendMicro, Fortinet, and an understanding of Network Detection and Response (NDR) and Managed Detection and Response (MDR) are critical.

Responsibilities:

• Monitor and analyze data from SIEMs and SOARs to identify and understand potential threats.
• Manage and configure cybersecurity tools such as TrendMicro and Fortinet to protect against threats.
• Provide feedback on compliance and work with teams to enhance cybersecurity measures.
• Develop and maintain an organization-wide cybersecurity framework that aligns with industry best practices and regulatory requirements to decrease threats and vulnerabilities.
• Lead incident response activities, including investigation, documentation, and coordination with relevant stakeholders to mitigate impacts.
• Conduct regular security assessments and penetration testing to identify vulnerabilities and implement corrective measures.
• Develop security awareness training programs to educate employees about cyber threats and safe computing practices.
• Manage security projects to enhance the organization's defense capabilities, including the selection and implementation of new security tools and technologies.
• Provide expert advice on data protection strategies, encryption technologies, and access control mechanisms to protect sensitive information.
• Liaise with external security organizations, industry groups, and regulatory bodies to stay updated on emerging threats and compliance requirements.
• Manage the security ticket lifecycle, from initial report to resolution and closure, prioritizing based on risk and impact to the business to ensure compliance with SLAs.
• Conduct regular reviews of security incident and request handling processes to identify opportunities for improvement, driving initiatives to enhance response times, effectiveness, and client communication.
• Provide detailed reports and analysis on security incidents and resolution performance, contributing to continuous improvement in security services and SLA adherence.

Requirements:

• Bachelor's degree in Cybersecurity, Information Technology, or a related field.
• Minimum of 5 years of experience in cybersecurity, with a strong background in threat analysis and protection.
• Proficient in using TrendMicro, Fortinet, and other cybersecurity tools.
• Extensive experience in conducting security assessments, technology consultations, and leading the deployment of cybersecurity measures within complex environments.
• Recognized as a Subject Matter Expert in cybersecurity, with deep knowledge of SIEMs, SOARs, TrendMicro, Fortinet, and an understanding of XDR, NDR and MDR technologies.
• Proven ability in developing and implementing comprehensive security frameworks and policies that meet industry standards and regulatory requirements.
• Certifications in cybersecurity (e.g., CISSP, CISM, CEH) and experience with ITIL service management practices related to security management.
• Strong problem-solving skills, with the ability to quickly understand and mitigate threats, ensuring business continuity and compliance with SLAs.
• Ability to effectively communicate security risks and strategies to non-technical stakeholders, facilitating informed decision-making and fostering a culture of security awareness.

What we offer in return:

● Amazing colleagues and culture that encourages you to do your best work while staying authentic and work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.

● Amazing colleagues and culture that encourages you to do your best work while staying authentic and work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.

● Wellness first. We believe that wellness goes beyond team celebrations and birthday parties.

Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:

o 1 day of wellness leave every quarter for you to take for your health and wellbeing, and explore your personal passions.

o 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

Position Overview: As a Network Operations Center (NOC) Operator for a submarine cable system, you will be responsible for monitoring and maintaining the operational integrity of the submarine cable network. Your role is crucial in ensuring uninterrupted communication and data transmission across international regions through the submarine cable infrastructure.

Key Responsibilities:

• 24/7 Monitoring: Monitor the submarine cable network and associated systems 24/7 to detect and promptly respond to any anomalies, outages, or performance degradation.
• Incident Management: Quickly identify and assess network incidents, troubleshoot issues, and follow established procedures to resolve or escalate problems to higher levels of support as necessary.
• Fault Resolution: Collaborate with cross-functional teams, including Cable Landing Station (CLS) engineers, fronthaul engineers, and external partners, to troubleshoot and resolve network faults, ensuring minimal downtime and service disruption.
• Performance Optimization: Analyze network performance data, identify trends, and make recommendations for improvements to enhance overall network efficiency and reliability.
• Documentation: Maintain accurate and up-to-date records of network events, incidents, and actions taken during your shifts. Contribute to creating and updating standard operating procedures (SOPs).
• Emergency Response: Act swiftly during emergency situations, such as cable faults or security breaches, to ensure the safety and stability of the submarine cable network.
• Proactive Monitoring: Implement proactive measures to prevent potential network issues, including routine checks, system updates, and configuration adjustments, with close supervision and vetting by the NOC Head/Manager.
• Communication: Communicate effectively with internal and external stakeholders, including third-party service providers and customers, to provide updates on network status and incident resolutions.
• Equipment Management: Maintain a thorough understanding of the network infrastructure, including undersea cables, landing stations, and associated equipment. Coordinate equipment maintenance and repairs as needed.
• Continuous Learning: Stay updated on the latest developments in submarine cable technology, network monitoring tools, and industry best practices to enhance your skills and knowledge.
• Compliance: Ensure adherence to industry regulations, security protocols, and especially confidentiality requirements related to the operation of the submarine cable system.

Job Requirements

Qualifications and Skills:

• 3-5 years of experience with a telecommunication service provider or a major transmission equipment vendor
• Prior experience in an NOC environment and/or optical transmission is highly desirable
• Graduate or Diploma in Telecommunications/Electrical Engineering. Relevant certifications such as CCNA, CompTIA Network+, or similar qualifications are a plus
• Strong understanding of submarine cable systems, networking principles, and telecommunications technologies. Good understanding and working knowledge of SDH, DWDM/submarine cable system operations, ethernet technologies and structured cabling are a plus
• Familiarity with network monitoring tools, protocols, and technologies used in NOC environments
• Excellent troubleshooting skills with the ability to diagnose, communicate, and resolve complex network issues efficiently
• Effective written and verbal communication skills, especially during high-stress situations
• Ability to work effectively within cross-functional teams and coordinate with external partners
• Capacity to work in a fast-paced, 24/7 environment and handle shifting priorities
• Meticulous in monitoring and documenting network events and actions

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

A Digital Service Operations Expert is a recognized expert of one or more KONE digital solutions in terms of process and tool understanding. This role exists at frontline level. The role is the primary support person and subject matter expert for digital solutions. They have important role to develop competences of the digital services in their own frontline in collaboration with other functions. The position is part of THD organization.

What will you be doing?

Operative activities:

Sales technical support

• Support Maintenance sales team on the digital services with technical guidance

Evaluate and coordinate issues from customer and field

• Responsible of the digital issue resolution end to end process
• Accountable that the issues from customers and field are solved as defined in Service Level Agreementy(SLA)
• Analyze any identified issues with digital services and determine the correct organization needed to address the issue (local, global, partner, etc.)
• Coordinate local actions needed for troubleshooting
• Create knowledge articles about issues and distribute them to local and global as needed
• Act as first point of escalation for issues when new solutions are deployed in frontline
• Proactively check that support tickets escalated from/to IT are followed and required actions done
• Monitor 24/7 Data Transfer Unit (DTU) installation status for lift/Esc.
• Follow up with MM/OM on the backlog and get their plan for the installation.
• To monitor the device stock level in Global Spare Supply (GSS) and make plan for the material procurement.
• Proactively monitor the timely closure of all Service Need (SN) and work with MM if there are any issues to close the SN.
• Proactively monitor the SN for critical equipment’s and advise Operations(OPS) team for actions to be taken.
• Data collection from 24/7 for Alternative Maintenance Regime (AMR) contracts existing/ New customers.
• Presentation of 24/7 capabilities to customers and how we prevent the callout with the help of 24/7.
• Lead the weekly meeting on SN and repeated callouts.
• Share the 24/7 & callout data in ops meeting to prevent any potential callouts.
• Work with KONE CUSTOMER CARE Centre (KC3) to check on the timely dispatch of SN.
• To contribute any other new initiatives initiated by the country to improve the operation efficiency.
• Training for the planner group technician on digital solutions.
• To work closely Operations (OPS) on the new development to improve the operations.
• To work with APM/Global on the issues arising from 24/7, planner etc and get right solutions.
• To support on Dynamic Maintenance Plan(DMP)implementation for service operations.
• Required to travel to KSEA countries on Digital Solutions.

Customer onboarding:

• Train/coach and support relevant teams with appropriate knowledge to do the customer onboarding and training
• If necessary, participate in customer onboardings and training sessions for complicated digital solutions and services
• Ensure that customer site and administrator users are correctly created and maintained

Be specialist of solution configurations and commissioning:

• Accountable of activating and configuring cloud services as prompted by the delivering organization (could be NEB, Modernization, or Maintenance)
• Support NEB-SEB handover process for the digital services

Competence development activities:

Support in learning and training

• Provide support to L&D in training on Digital services and solutions for Maintenance Sales, THD, CS&A and field operations
• Identify the need for training together with L&D, help with relevant training material
• Train The Trainers to ramp up the local field competencies related to commissioning and testing
• Communicate and train new services and solution updates based on product releases
• Create excitement of the digital services in the sales and operations in co-operation with Offering management

Digital community activities:

• Actively participate in Digital Champions network and other APF network communities
• Support and perform tests when required from Global team to improve digital services
• Provide data for global teams related to local conditions (e.g. government firewalls, local SIM cards) during solution roll outs and updates
• Based on customer and end user interactions, provide development requirements to global product team to make the service easier, more efficient, and reliable
• Contribute to the change management that is required for KONE to be able to make a change from hardware/maintenance to digital services
• Supporting localization of On Line Help center support articles if needed

Are you the one?

• Bachelor’s degree in Engineering or other relevant field
• Fluent local language skills and good level of English
• Working experience with digital solutions or services
• Customer service mindset. Good communication and interpersonal skills
• Good knowledge and understanding of digital systems, cybersecurity and technologies overall
• Ability to seek information and learn about new digital technologies independently
• Ability to see from end users’ perspective
• Ability to explain technical complex situations in an understandable way to people who are not digital literate
• Project management skills an asset
• Understanding of processes related to change and change management
• Genuine interest in processes, methods and tools in own specialist area

What’s On Offer

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

Job Responsibilities:-

• Perform verification of modules and subsystems including digital signal processing modules, networking components (eg. packet processing/protocol accelerator modules) as well as in high speed peripheral interfaces (integration of analogue IP modules such as SerDes PHYs) for complex IC/SOCs
• Own and create verification plans based on specifications
• Develop testbenches in SpecmanE/SV/UVM environments for RTL simulations and GLS
• Create and run directed and random testcases to achieve coverage targets and validate functional and performance requirements of design
• Support and provide verification expertise and documentation to meet engineering challenges, schedule and quality goals through executing in-house methodology and standard industry tools
• Collaborate closely with cross domain teams including silicon/system architects, designers, system validation and SW engineering teams to ensure successful pre/post silicon validation of these IPs or subsystems in ASIC/SOC products
• Create solutions to support continuous improvement and learning in digital IP verification methodologies and flows

Job Requirements:-

• Bachelor or Master’s Degree in Electronics/Communications Engineering
• 8 years and above of experience in Digital IC verification at IP/subsystem level
• Strong fundamentals and proven expertise in digital IC verification methodology, programming and SOC
• Specialization in High-Speed Interfaces and industry protocols standards such as PCIe, USB, Ethernet IEEE 802.3 standards, AXI, AHB buses etc.
• Strong RTL verification skills using SpecmanE/C/SystemVerilog/UVM methodology
• Expertise in RTL simulations and GLS debug using industry standard tools
• Expertise to achieve comprehensive Functional and Code coverage using industry standard tools
• Knowledge and expertise in understanding standards, specification or requirements documents and define test environment, test plan to meet the requirements
• Experience in development of Verification IP, Bus functional models, Monitor, Protocol checkers and setting up of regression environment
• Knowledge and hands on experience of scripting languages (Python, Perl) and expertise in using them to automate verification tasks and regressions
• Knowledge and hands on experience with testing pre-silicon prototypes as well as post silicon testing in a lab environment is desirable
• Strong analytical, problem solving and debugging skills
• Proven written and verbal communication skills that demonstrate clarity of thought and conviction

Location: Next to Bendemeer MRT

Interested candidates may submit detailed CV with the following info:-

• Current salary, including AWS or Variable Bonus
• Expected salary
• Availability

You will lead a cross-functional team to develop a B2B e-commerce cybersecurity platform with SaaS functionality based on existing in-house solutions.

Responsibilities:

• Familiarize with Ensign’s business domain of cybersecurity and existing in-house tools.
• Guide the outsourced team in the development of a B2B e-commerce platform
• Lead the development of SaaS-flow for existing in-house cybersecurity solutions, to enable them to be accessed via the B2B e-commerce platform.
• Be familiar with both front-end and back-end dev and UIUX design to guide a small development team working on the above project.
• Familiarity with cybersecurity domain is preferred.
• Evaluate potential solutions relating to analytics web applications and make recommendations to solve business problems
• Deploy to and administer cloud-based web application platforms
• Monitor and respond to production issues
• Ability to design and supervise QA / testing for code

Requirements:

• BS/MS in computer science from a reputable university (preferred, or sufficient certifications to demonstrate technical knowledge)
• Minimum 5 - 8 years of experience working on web applications, preferably with SaaS development experience
• Deep knowledge in Javascript as a full-stack dev.
• Preferably some experience working with e-commerce platforms.
• Experience with cloud-native development and deployment
• A creative thinker who understands User Interface design
• Strong awareness of data security, data governance and performance, with an ability to deliver these key non-functional requirements
• Excellent technical skills

Next available intake: After 24 May 2024

Responsibilities:

● Daily monitoring and compilation of robot performance and issues

● Oversee project operations and liaise with subcontractors and suppliers on project/deployment matters

● Prepare documents for purchasing order

● Handle ad-hoc duties e.g., delivery and robot transportation activation

Requirements:

● Education – Preferably Diploma and above

● Language – Strong communication skills in English (both oral and written)

You will lead a cross-functional team to develop a B2B e-commerce cybersecurity platform with SaaS functionality based on existing in-house solutions.

Responsibilities:

• Familiarize with Ensign’s business domain of cybersecurity and existing in-house tools.
• Guide the outsourced team in the development of a B2B e-commerce platform
• Lead the development of SaaS-flow for existing in-house cybersecurity solutions, to enable them to be accessed via the B2B e-commerce platform.
• Be familiar with both front-end and back-end dev and UIUX design to guide a small development team working on the above project.
• Familiarity with cybersecurity domain is preferred.
• Evaluate potential solutions relating to analytics web applications and make recommendations to solve business problems
• Deploy to and administer cloud-based web application platforms
• Monitor and respond to production issues
• Ability to design and supervise QA / testing for code

Requirements:

• BS/MS in computer science from a reputable university (preferred, or sufficient certifications to demonstrate technical knowledge)
• Minimum 5 - 8 years of experience working on web applications, preferably with SaaS development experience
• Deep knowledge in Javascript as a full-stack dev.
• Preferably some experience working with e-commerce platforms.
• Experience with cloud-native development and deployment
• A creative thinker who understands User Interface design
• Strong awareness of data security, data governance and performance, with an ability to deliver these key non-functional requirements
• Excellent technical skills

Next available intake: After 19 July 2024

Responsibilities:

• Assist in the deployment and setup of robots in field locations.
• Support the field operations team in conducting routine maintenance tasks on robotic systems. Assist in troubleshooting and resolving minor technical issues. Coordinate with technicians and engineers for complex repairs or replacements.
• Assist in robot testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Provide on-site support, perform maintenance tasks, and resolve technical issues at customer sites.
• Ensure compliance with safety regulations and protocols during field operations.

Requirements:

• Polytechnic/University undergraduates currently pursuing diploma/degree in Mechatronics, Robotics, Mechanical, Electrical, Electronics, Computer Engineering or a related field.
• Strong interest in robotics and automation technologies.
• Strong analytical and problem-solving skills.
• Motivated to work hands-on with deployed units.
• Flexibility to travel to field locations, if required.
• Strong communication skills in English (both oral and written)

The exciting work at Crown Digital includes, but is not limited to

• Manage the Ella station’s inventory, maintenance, and fulfillment operations.
• Troubleshoot and escalate issues with various stakeholders in the organization.
• Contribute to design, workflow and inventory optimization through your own hands-on experience running operations.
• Commissioning and installation of Ella equipment and stations.
• Eversys coffee machines’ diagnosis, troubleshooting, and preventive maintenance.
• Events operations setup, support and teardown.
• Building and sharing of knowledge base of complex Ella system interdependencies.

Crown Digital is looking for someone who is/has

• Possess a valid Singapore Class 3 Driver’s Licence (preferred).
• Experience in operating and maintaining coffee machines (preferred).
• No working experience required
• Is neat, tidy, and attentive in their work.
• Has the desire to learn and grow with our fast-evolving organization.
• Comfortable working in proximity to robots, and would like to make a switch to tech operations.
• Able to carry heavy items.
• Able to work on weekends (on a rotation basis within the team).