Are you a tech-savvy, ambitious individual looking to kickstart your career in the dynamic world of financial markets? Join Tradition, a global leader in interdealer broking, and be part of our innovative commodities team in Singapore!

What You'll Do

It's hard work and the Oil Markets never stop but in Trading Operations you'll be at the heart of our market operations supporting our market leading brokers.

Dive into the fast-paced world of commodities trading, partnering with our brokers to support their clients.

Master cutting-edge trading systems and become a pro at trade capture, validation and execution.

Collaborate with global teams to solve real-world puzzles in the moment and be part of the magic sauce that makes Tradition the #1.

Job Responsibilities

• Support market-leading brokers in fast-paced oil markets
• Master cutting-edge trading systems for trade capture, validation, and execution
• Collaborate with global teams to solve real-world problems

Why it is a Great Job

• Fast-track your career in one of the world's largest financial market operators
• Work with state-of-the-art platforms and help our teams develop tech solutions
• Interact with professionals across many countries and time zones

What We're Looking For

• Fresh graduates or early career professionals with a passion for the intense and globally impacting commodities markets.
• Tech-savvy individuals comfortable with digital tools
• Strong problem-solving skills and attention to detail
• Excellent communicators who thrive in a team environment

Perks and Benefits

• Comprehensive training programs to set you up for success
• Mentorship from industry veterans
• Competitive salary and quarterly performance bonuses

Join us at Tradition and be part of a company that's shaping the future of financial markets. Whether you're a tech whiz or a markets enthusiast, as long as you are a people person, we've got a place for you!

Ready to trade your potential for real-world success? Apply now

What You’ll Be Doing

• Lead and oversee all aspects of daily compliance operations related to our AML/CFT and Sanctions compliance program.
• Develop and implement strategic initiatives to enhance operational processes and systems, ensuring alignment with policies and procedures, regulatory standards, and industry best practices.
• Provide leadership and guidance to the compliance operations team, fostering a culture of excellence, collaboration, and continuous improvement.
• Collaborate closely with cross-functional teams, including Product and Engineering, to drive operational efficiency and effectiveness.
• Assess market opportunities and resource requirements to scale the compliance operational capacity globally.
• Ensure timely and accurate reporting to senior management on operational metrics.

What We Look For In You

• Bachelor's degree in Business, Finance, Law, or related field.
• Extensive experience in compliance operations, preferably in the crypto or fintech industry.
• Proven track record of leadership and management, with experience leading large operational teams in a global environment.
• Strong understanding of regulatory requirements and compliance best practices in the cryptocurrency space.
• Excellent communication and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment, with a strong sense of urgency and accountability.

Nice-To-Haves

• Familiarity with compliance vendors, tooling, systems in the crypto industry, e.g., Chainalysis.
• Experience with establishing operational hubs.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

We are looking for a Rider Compensation Operations Executive to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position sits under Rider Growth / Fleet Health in the local SG market. The role is split into two parts:

Strategic part

• Strong collaboration with our regional overhead and strategizing of delivery partner payment landscape
• Analyze earnings data and implement payment schemes to suggest improvements on existing setups / Identify and analyze areas of improvement in rider earnings and payments, that lead to an optimized logistics experience
• Connect key performance metrics with delivery partner earnings to drive strategic changes within the earnings setup
• Find ways to drive logistics efficiency by standardizing processes out of local markets to simplify and streamline business processes

Operational part

• Have an ear on the street and understand rider needs and want / translate these into actionable insights
• Act as a payroll partner for our fleet / Preparing data for payroll
• Bridge the gap between our shared service center for delivery partners and act on escalations on rider payments tickets
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue / Strong cross-departmental collaboration working together with other operational roles on ensuring a high quality work environment for our delivery partners

Our client is a leading global cryptocurrency liquidity provider and trading firm. Established to bridge the gap between institutional and retail cryptocurrency markets, they offer deep liquidity, competitive pricing, and advanced trading solutions across a broad range of digital assets.

Responsibilities:

• Implement and manage Standard Operating Procedures (SOPs) to ensure accurate operational changes.
• Support trade settlement, asset custody, clearing, deposits, and withdrawals.
• Oversee and reconcile digital asset transactions and manage trade lifecycles.
• Act as a process owner for current functions and support technical and process enhancements.
• Understand and support clearinghouse risk management tools.
• Collaborate with product and tech teams to improve processes and automation.
• Manage projects, including timelines, updates, and Jira workflows.

Requirements:

• At least 5 years in operations, ideally in banking, brokerage, or fintech.
• Familiarity with fixed income, currencies, crypto, derivatives, or commodities.
• Background in clearing, settlement, and risk management roles.
• Knowledge of digital asset custodians and blockchain is a plus.
• Experience with futures, options, and OTC products preferred.
• Previous interaction with front office and senior management.
• Strong analytical and problem-solving abilities.
• Flexibility to work across time zones in a 24/7 environment.
• Resilience under high-pressure situations.
• Good communication skills.
• Ability to work independently.
• Bachelor’s degree in finance, economics, or a related field.
• Strong attention to detail and proficiency in MS Excel.

Cross-Border E-commerce Operations Assistant

Job Description:

• Responsible for the daily operations and sales management of cross-border e-commerce platforms.
• Develop and execute operational strategies to achieve sales targets and enhance the brand's international competitiveness.

Job Responsibilities:

1. Managed the operations and sales of cross-border e-commerce platforms (e.g., Amazon, eBay).
2. Develop sales plans, analyze data, and optimize operational strategies.
3. Plan marketing campaigns to increase product visibility and conversion rates.
4. Handle product selection, pricing, and inventory management while monitoring market trends.
5. Improve customer satisfaction, optimize user experience, and address customer feedback.
6. Build and manage the operations team, organize training, and enhance team capabilities.
7. Coordinate resources across product, logistics, and other departments to ensure smooth operations.

Job Requirements:

1. Bachelor’s degree or above, with over 5 years of experience in cross-border e-commerce operations.
2. Familiarity with platform rules and strong skills in data analysis and market insights.
3. Proficiency in English, with multilingual skills preferred.
4. Ability to work under pressure, with strong team management and communication skills.
5. Willingness to travel frequently to Singapore and Vietnam, with English proficiency required.

Smartkarma is hiring a Finance and Business Operations Analyst to optimize and enhance our finance, sales support, and operational processes.

About Smartkarma

Smartkarma is a leading data and insights platform empowering global investors, corporates, and financial decision-makers with actionable intelligence. We deliver premium market research, data, and analytics to drive informed decision-making in a rapidly evolving financial landscape. Join our dynamic team to contribute to a culture of innovation and excellence.

About the Role

We are looking for a numerically adept, tech-savvy, and highly proactive Finance & Business Operations Analyst to join our team. Reporting directly to the Finance Leadership, you will play a critical role in streamlining and accelerating processes across finance, sales, business growth, and operations. This role requires meticulous attention to detail, a methodical problem-solving approach, and a commitment to meeting deadlines.

Key Responsibilities

Finance

• Collaborate with the Finance team to improve the efficiency of key financial processes.
• Support Finance Leadership in managing vendor relationships and payments.
• Liaise with corporate secretaries, auditors, and tax vendors to assist CXOs and the Board.
• Prepare accurate, timely reports to inform strategic management decisions.
• Oversee systems related to talent management and staff benefits.

Business Operations

• Work closely with Sales and Account Management to:
  • Manage operational aspects of key accounts, including deal management, invoicing, and commission tracking.
  • Oversee end-to-end operations for house accounts.

Culture and Engagement

• Contribute to a positive workplace culture by organizing engaging social events, including town halls, monthly birthday celebrations, and team-building activities.

About You

Qualifications & Experience

• Previous experience in finance, business operations, or a related field.
• Diploma or Bachelor’s degree in Business, Finance, or Accounting (preferred).

Skills & Attributes

• Tech-savvy with strong commercial awareness.
• Excellent organizational and communication skills, including concise writing and presentation abilities.
• A collaborative team player who works effectively across all organizational levels.
• A self-starter with creative problem-solving abilities.
• Experience in a fintech company or high-growth startup is a plus.

Why Join Smartkarma?

• Competitive Benefits: Enjoy a competitive salary and comprehensive health coverage.
• Flexible Work: Benefit from a supportive work-from-home policy promoting work-life balance.
• Career Growth: Advance your career in a dynamic, innovative fintech environment.

If you're passionate about finance and business operations, thrive in dynamic settings, and want to make a meaningful impact, we’d love to hear from you.

Apply now and join the Smartkarma team!

The Finance & Operations Executive is responsible for responsible for monitoring and controlling all compliance aspects related to the financial and business operations activities. The key role is to be responsible for activities around monitoring the overall finance performance, timely MIS reporting, budgeting, and risk controls aligned to appropriate regulations and company standards. Additional duties include monitoring the performance and efficiency of the finance department through the provision of effective and timely feedback, methods, processes, and strategies, overall review & Integration of the overall financial results across all regions, divisions or projects, analyzing financial growth, risk impact and profitability relative to company. They will plan, organize, direct, control and coordinate the financial and accounting activities within the business units of the company.

MAIN TASKS:

• Prepare Budget across Company, projects, divisions, etc. Monitor planned vs actuals for changes across cost, revenue, headcount, other factors and provide detailed analysis.
• Budget Vs Actual tracking, investigating variances, Analysis of gaps, profitability, risks and recommend resolutions.
• Provide analysis on performance reports & profitability analysis for projects, divisions, resources, units, etc.
• Monitoring and setting control environment for the cost-benefit analysis.
• Review and identify potential risks, raise for timely discussion/action to management team as required.
• Identifies and drives required changes as required (capacity, regulatory, efficiency, etc.) and areas for improvement to arrive at quick solutions or resolutions.
• Improvement of Internal Controls, accounting processes, policies & procedures for overall efficiency.
• Maintain and track project-related financial & risk impacts.
• Ensure timely and accurate preparation of requested Management reports.
• Check operations are aligned to all the required regulatory compliances in the respective territory.
• Owns the efficiency of finance services, facilitating inter office and inter team communication and coordination.
• Manages key relationships with internal stakeholders and influences and negotiates with managed service operations departments within due timelines.
• Assists in the development of strategic plans for finance activity in conjunction with business unit managers.
• Constant communication and collaboration with both the project members and executive leadership. Presenting findings and status of projects to stakeholders and effectively communicating between teams and departments.
• Continuously lead process and systems improvements across various functions within the team.

Requirements

Educational Background:

• Bachelor’s degree in accountancy, Finance or Business Administration.
• CA or CPA with atleast 3 - 5 yrs working experience in a small to medium sized company.

Skills & Competencies:

• Solid knowledge of accounting and tax regulations and willingness to learn as is required as part of role. Articulate impact of these on business operations.
• Ability to articulate analysis, forecasts and translate it to action plans across different levels in the organization.
• Holds accountability for self and team members by taking appropriate steps to deliver individual and team/departmental goals.
• Excels at operating in a fast pace, shared responsibilities type of environment.
• Communication & Soft Skills: Strong verbal and written skills along with skills for critical thinking, decision-making and problem-solving.
• Excellent computer skills and proficient in excel, word, outlook, accounting softwares etc.

As a Manager, Product Operations you will play a pivotal role in bridging the gap between our customers, commercial and product teams. You will directly contribute to the direction of Airwallex’s product strategy, proposition and operational functions that will scale our Product organization. This role can be based in our Singapore, Hong Kong, Me offices.

What you will do:

• Drive product-market fit across Airwallex’s entire product suite globally by working closely across product, sales, marketing and strategy teams
• Taking a hands-on approach, build a deep understanding of our customers, market, competitors with commercial and product feedback loops to shape an effective product and commercial strategy
• Build out the operational processes necessary for the wider product organization and cross-functional teams to execute on our strategy at quality, speed and scale through our intense global expansion and growth phase
• Deliver thoroughly researched key recommendations and well-structured updates to senior stakeholders including the CEO, SVP of Product, and wider product and commercial leaders

What you will bring:

• 6+ years of experience in Product, Strategy and/or Operations
• 4+ years experience with top-tier strategy/management consulting firms
• Experience conceptualizing and executing on go-to-market strategies
• Bachelor’s degree or higher, with demonstrated academic achievement
• Self-starter that can identify and prioritize opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem
• Track record of collaborating across teams – You can effectively partner with sales, operations, design, marketing, product and data analytics
• Strong written and spoken communication skills - you’re able to articulate complex concepts in a simple way
• Strong analytical and first principles-led problem solving skills
• Technology, financial services and experience in a hyper-growth environment is good to have

Job Duties

1）Prepare deal report after trader has confirmed deal recap.

2）Review Supplier contract and prepare sales contract. Ensure all the necessary department (legal, risk or finance) has reviewed. Ensure the necessary approval obtained timely.

3）Communicate with HQ for the necessary requirements of the loading and / or discharge of the cargo.

4）Communicate with supplier and surveyor to ensure that HQ requirements are conveyed and complied.

5）Clearing Vessel, send the documentary instruction and / or discharge order, appoint surveyor and track the phyiscal cargo movement, ensure the vessel loaded and discharged timely.

6）Ensure the credit term eg LC, prepayment or PCG are timely issued / received to avoid delay in loading and / or discharge. Communicate with Trade Finance and supplier to ensure smooth issuance of the credit security.

7）Updated the cargo files and / or ETRM system (if any) to ensure the information are up to date.

8）Any other duties as assigned.

Job Requirements

1）Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field

2）Familiarity with ETRM systems and trade life cycle management; comprehensive understanding of contracts, trade finance, and letters of credit.

3）Minimum of 3 years of experience in operations management, particularly within the trading or oil and gas industry, with a strong understanding of crude oil logistics and trading processes.

4) Proven ability to work collaboratively in a fast-paced environment and lead cross-functional teams to achieve operational goals.

5) Ability to manage multiple tasks and maintain accuracy while reconciling voyages and storage to identify discrepancies.

6) Competency in Mandarin to be able to liaise effectively with native Mandarin-speaking stakeholders and to understand Chinese documents.

SALT is hiring Operations Research Analyst (Music publishing) for one of the Social Media clients on a yearly renewable contract role. You are expected to think creatively about ambiguous issues, passionate about problem-solving and will also be able to work across teams and regions.

What you’ll do:

• Manage day to day ongoing operations with music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners regarding onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - to scale operations support workflows across teams
• Develop a deep expertise in music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights-based decisions and actions

What you’ll bring:

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc., proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

If you think this will be an ideal job move kindly reach out to me Jaya @[email protected] alternatively you may apply via the system

CEI No: R1659595 / EA No: 07C3147

You will be working directly with our experienced systems and network engineers, gaining broad technical and operational knowledge across all aspects of the trading platform and technology stack. Our internship program is the primary way we identify top young system engineers for our Technology Operations teams, paving the path toward earning full-time opportunities at Jump.
Incumbents will be work directly with our experienced systems and network engineers, gaining broad technical and operational knowledge across all aspects of the trading platform and technology stack.

WHAT YOU’LL DO:

• The Tech Ops Intern will work with traders, operations, exchanges, and developers to optimize the trading environment and investigate and solve system issues.Build automation to manage and improve the production trading environment and proactively monitor the overall health and performance of the trading platform
• Work closely with our world-class technology organization to:Analyze and troubleshoot complex system, software, and networking infrastructure issues
• Design, implement and optimize network infrastructure for proprietary low latency trading applications at various data centers throughout the world
• Work closely with risk management and trading teams to coordinate changes and manage incidents
• Manage and assess operational risk of change control into the production environment
• Define and document process and procedure
• Other duties as assigned or needed
  

SKILLS YOU’LL NEED:

• Major in Computer Science/Engineering, Information Systems, or related technical field
• Experience working with Linux/UNIX OS including advanced commands and shell scripts
• Practical working knowledge of python
• Understanding of networking concepts such as routing, multicast, ethernet
• A rigorous, detail-oriented approach to operations
• Ability to operate and communicate clearly under pressure
• Desire to work in a collaborative, team environment with a positive can do attitude
• Reliable and predictable availability
  

User Operations Lead

Location: Singapore

User Acquisition and Growth:

• Lead the development of acquisition strategies, including creative referral programs, compelling platform campaigns, and engaging social media promotions.
• Develop incentives, rewards, and personalized campaigns to optimize the user acquisition funnel, increasing sign-ups and deposits.
• Analyze and refine key conversion metrics to drive improvements and maximize the efficiency of the user acquisition funnel.

User Conversion and Engagement:

• Formulate and implement flexible operational strategies to improve new user registration, deposit, and trading conversion rates.
• Drive strategies to enhance asset retention and keep existing users active, ensuring a seamless user experience.
• Use segmentation to optimize user engagement, improving retention and loyalty across the platform.

Cross-Department Collaboration:

• Work closely with product managers, analysts, regional operations, and branding teams to create integrated growth plans that align with company objectives.
• Ensure operational activities complement product updates and marketing campaigns to amplify their effectiveness.

Team Leadership and Optimization:

• Lead and Inspire the User Operations Team: Manage and mentor a high-performing team, fostering professional development while driving execution excellence.
• Enhance Team Efficiency:Develop streamlined processes and tools that improve collaboration, decision-making, and operational efficiency.

Key Qualifications

Education:

Bachelor’s degree or above in marketing, data analysis, management, or related fields.

Professional Skills:

• Expertise in user growth models, referral strategies, and lifecycle management.
• Data-driven with exceptional analytical skills to craft precise, targeted growth strategies.

Language Proficiency:

• Strong command of both English and Chinese, with English as your primary working language.

Soft Skills:

• A strong sense of responsibility, self-motivation, and the ability to drive projects to successful completion.
• Exceptional communication, coordination, and team leadership skills, with the ability to inspire and achieve breakthrough results.

Experience:

• Over 5 years of experience in user operations, preferably in the cryptocurrency, fintech, or internet industries.
• Experience working at a renowned internet company is a plus.
• Proven success in leading teams of 5 or more and achieving ambitious growth objectives.

Growtheum Capital Partners (GCP)

GCP is a Singapore headquartered private equity firm targeting investments primarily in Southeast Asia and India.

This position will be based in Singapore.

Core Function & Responsibilities

Assist and co-lead in driving value creations in portfolio companies, focused on IT / Systems

• Driving value across the portfolio through consistent interaction with management of the portfolio companies and Investment Team, and driving strategic initiatives and exits for portfolio companies, with focus on data analytics, IT and systems related initiatives
• Lead in designing data-driven solutions for portfolio companies on matters including trends analysis, budgeting, pricing, sales & marketing, cost optimisation and other strategic decision making.
• Working collaboratively with investment team to manage the full life cycle of portfolio companies from on-boarding, executing strategic and operational plans, monitoring financials, board and executive management governance and preparing companies for exit
• Participating in annual leadership reviews, board effectiveness review and strategic reviews of portfolio companies.
• Reviewing portfolio company operations, evaluate management teams and portfolio company boards
• Monitoring KPI trends across portfolio to monitor operating results, including performance against budgets
• Regularly update and discuss on portfolio companies’ performance with Investment Teams
• Advising management about key matters that impact the business on a short and mid-term period, in order to make a meaningful contribution to the realization value creation opportunities jointly identified by the Investment and Portfolio & Operations Teams

Requirements

• Ability to speak English, Mandarin and Bahasa Melayu or Bahasa Indonesia required
• Passionate in portfolio management and the financial markets
• 5-8 years of Consulting and/or Private Equity experience
• Team player with excellent technical and interpersonal skills

Job Description:

• Responsible for ensuring the smooth daily operation of all areas of the Food and Beverage Department, including the bar, restaurant and conference space
• Drive guest satisfaction and loyalty through exceptional service, strong relationships and attention to detail in all areas of the operation
• Evaluate changes in guest needs, the guest mix and competitive set in order to recommend and action appropriate product/service and operational changes as necessary
• Ensure that brand standards, including sustainability initiatives, are maintained
• Hire, train and develop the department’s team members, and ensure employee satisfaction through effective, positive and proactive leadership
• Coordinate and communicate with all other departments as required to ensure smooth operations, high levels of guest and employee satisfaction and the most effective use of resources
• Take a proactive and innovative approach to operations in order to maintain market competitiveness and exceptional financial performance
• Work with marketing team to develop creative and effective promotions and to drive their implementation in a timely manner
• Develop beverage menus for all areas and work with the executive chef to develop dining menus
• Develop and administer the F&B budget, action plan and promotional activities of the department to stimulate sales and profit while controlling operating expenses
• Prepare monthly forecasts for restaurant, room service and bar, review daily and monthly financial result and take any required actions

• Attend calls, emails from other agents on cargo arrival notice

• Receive pre-alert through email from sales support and overseas agents

• Monitor shipments (arrival date, time, short landed, survey, missing)

• Transfer and create job information into company in-house system

• Break-bulk console and direct consignments

• Co-ordinate with contractor for airlines and agents cargo clearance

• Correspond with overseas offices on general import inquiries

• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

• Attend to POD requested by overseas and local customers

• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

• Prepare and issue invoices and billings to close the jobs

• Filing of documents

• Any ad-hoc duties as may be assigned by the company’s management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative

About the company
Our client is a renowned global reinsurance company.

About the job
You will manage, oversee and enhance business operations particularly in accounts receivables, underwriting, credit control services, and policy administration. Key responsibilities includes:

• Oversee outsourced credit control services, ensuring timely collections and compliance with credit policies.
• Monitor and manage receivables and aged debts, addressing issues and implementing corrective actions as needed.
• Ensure efficient underwriting processes, support policy issuance, and maintain proper documentation for finance procedures.
• Lead efforts to streamline processes and improve accuracy.
• Lead the enhancement and testing of policy administration systems, ensuring seamless integration and system improvements to meet business needs.
• Liaise with Head Office and ensure compliance with regulatory frameworks, including the MAS register.
• Manage regulatory submissions and ensure timely completion.
• Prepare operational updates for the CEO, including performance reports, risk assessments, and progress on key projects.
• Provide strategic insights to support decision-making and continuous improvement.
• Identify and implement improvements to operational processes, ensuring efficiency, accuracy, and alignment with business objectives.

Skills and experience required

• At least 8 years of experience in operations, underwriting, or finance within the insurance or reinsurance industry.
• Proven experience managing outsourced credit control services and overseeing accounts receivables processes.
• Strong background in policy administration systems and system enhancement projects.
• Familiarity with regulatory frameworks, including liaising with regulatory bodies and maintaining compliance.
• Strong leadership and team management abilities.
• Excellent communication skills, with the ability to liaise effectively with internal and external stakeholders.
• Experience in preparing executive-level reports and supporting senior management decision-making.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

• 5 days work week (Monday to Friday, 9 am to 6 pm)
• 1 years Contract can convert to Permanent staff
• MNC based Travel Agency
• AWS provided

Travel Operations Executive

Job Responsibilities:

• Handle in-bound and outbound trips (Mainly Japan related)
• Handle hotel reservations, respond to inquiries about rates, and check availability.
• Manage restaurant reservations for clients.
• Coordinate and schedule transportation, including buses and other modes of transport.
• Arrange tour guides and facilitate interpretation.
• Coordinate ticket arrangements for attractions like Night Safari and USS.
• Organize and maintain documents and data.
• Handle ad-hoc tasks as required. (Example: provide on-site assistance for customers in case of emergencies, sudden illnesses, or injuries.)

Job Requirements:

• Experience in office work, including data entry.
• Meticulous and able to handle data entries accurately and efficiently.
• Proficiency in Mandarin language will be necessary to liaise with mandarin speaking clients.
• Understanding about Japanese language will be a plus point (NOT a must)
• Ability to respond to issues in case of emergency, considering the industry's 24/7 operation.
• Experience in the travel industry will be an added advantage.

Interested applicants, please send your resume to Tiffany (R1104633) for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Job Description

This position also provides administrative support to the sales management personnel, assists in developing and implementing the sales strategy to drive revenue growth for the company.

Key Responsibilities:

• Manage the sales pipeline and ensure it is up to date and accurate
• Provide sales support to the sales team, including creating sales reports, analyzing sales data, and coordinating sales activities
• Work closely with the sales management personnel to develop and implement the sales strategy
• Assist in developing sales presentations and proposals for large clients
• Provide administrative support to the sales management personnel, including scheduling meetings, managing travel arrangements, and preparing expense reports
• Develop and maintain relationships with key customers and industry partners
• Coordinate with other departments to ensure effective communication and alignment of goals
• Provide regular reports on sales performance and market trends
• Attend sales meetings and contribute to the development of sales plans and strategies
• Attend industry events and conferences to keep up to date with market trends
• Any other ad-hoc duties assigned

Requirements:

• Diploma/Bachelor's degree in Business Administration Marketing, Communications, or a related field or a related field
• 3+ years of experience in sales support or sales management, preferably in a B2B environment
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze data and develop insights to drive performance
• Experience in developing sales presentations and proposals
• Proficiency in Microsoft Office and CRM software
• Knowledge of sales techniques and best practices
• Proven ability to build and maintain relationships with key customers and partner

Requirement

• Diploma or Higher qualification with extensive relevant experience in similar role and in-depth knowledge of international dry bulk trade operations and documentation of products like Iron Ore, Coal, Food Grain etc.
• Good Spoken & Written English (Mandarin/Hindi will be added advantage)
• Must have excellent written and oral business communication skill and ability to influence
• Strong understanding, knowledge and experience of shipping terms, trade terms, ICC publications UCP600, URC, URR, Incoterms and ISBP is essential.
• Must have proven skills of meeting agreed service levels, customer service standards within high volume, fast pace and challenging environment
• Experience of dealing in commodity derivatives and associated risk will be advantageous
• Conversant with relevant local and international compliance like OFAC, Sanctioned Countries etc.
• Experience of coordinating with banks for Trade Finance matters.
• To proactively coordinate with customers and suppliers for smooth trade cycle.
• Proficient in Microsoft Outlook, Excel, Word and Power point
• Candidate must have multi-tasking skill, ability to meet timelines, strong commercial and legal acumen, team working, leadership, must maintain confidentiality and high integrity, must have problem solving approach.
• Must be ‘hands-on’ and go-getter in all trade documentation and operations matters.
• Prefer Singapore Citizen and Permanent Residents
• Prefer candidate available immediately or at short notice
• Salary negotiable as per experience and knowledge.

Job Description:

• Handle all Trade documentations and negotiations (Import and Export)
• Monitoring and ensuring timely receipt, preparation, checking and negotiation of Import & Export Bills, Issuance of Import Letter of Credit, Checking workability of Incoming Export LC, LC confirmations/ Discount Rates, Receiving and Providing LC Amendments, SBLC, Inward/Outward Bills for Collection, Trust Receipt Financing and Discounting of Export Bills. Coordinate outward and inward payments, monitor payment due date.
• Ensure timely appointment of cargo surveyors at ports
• Ensure timely nomination for cargo marine/storage insurance
• Obtain discharge port results and negotiate second drawing / final payments within timelines
• Closely monitor vessel and cargo status on continuous basis
• Ensure that laytime, dead freight etc. are promptly sent out to parties and settled in timely manner
• Closely monitor buyers and sellers accounts balances, making sure that all receivables are collected on time
• KYC documentation with banks/buyers/sellers
• Proactively monitor and resolve all issues related to trade matters in coordination with stakeholders.
• Interact and coordinate with Traders, Accounts, Shipping, Insurance Companies, Port Agents, Surveyors, Buyers, Sellers, Banks and other agencies
• Maintain updated Trade MIS reports
• To send offers, counter-offers, draft contracts / amendments / LC draft / nego documents drafts, past shipments result, vessel updates etc. to parties including back-and-forth negotiation to finalize.
• Any other ad-hoc duties and assignments

Interested candidates may send their details curriculum vitae with a passport size photo in MS word file as attachment to [email protected]

Job Summary:

The Assistant HR Manager (SG) supports the HR operations for Singapore to fulfil HR functions and support our internal stakeholders.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

We are looking for a ServiceNow Operations Engineer to join our client’s Global Operations team and assist with operations for their ServiceNow platforms. This function includes overseeing the platform’s day-to-day operations, guaranteeing system stability, and providing user report.

Experience in System / Application operations, ServiceNow platform
Strong willingness to ramp up ServiceNow skills.

Key Responsibilities and Activities:

1. Operations Support

• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.

2. Contribution to SRE (Site Reliability Engineering) activities:

• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.

3. Project involvement

• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.

4. Training

• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.

5. RampUp:

• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator

Qualifications:

• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles
• Experience in IT project management, DevOps/Agile
• Fluent in English

Preferred Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

The role as for Operators Manager will have a key focus on
• Liaising with the vessels/agents/charterers/owners/Shippers/ Receiver/other external parties to ensure smooth operations.
• Daily monitoring of vessels positions/schedules
• Assistance to Chartering providing information around all running voyages
• Time charter operations
• Voyage operations including stowage optimizing (TC and VC)
• Issuing invoices and hire statements, handle laytime and demurrage
• Finalisation of voyages (TC and VC) including follow up
• Managing port calls including negotiating port disbursement accounts
• Coordination of hold/hull cleaning procedure with technical departments and Master
• Checking and approval of B/L drafts, commission invoices, FDA, bunker invoices and notifications for pre-funding to the accounting
• Any other duties as per required from time to time.

Job Requirement

Job requirements:
- Degree in Maritime Study or Graduate of a recognized university in a Maritime related course.
- Team player who works well with others, but who can work as an individual and make independent decisions
- Good skills in Microsoft office, and knowledge of IMOS, CFM, SEDNA will be an advantage
- Proficient in English
- Attention to detail

- Min 10 yrs experience

Join us as a Singapore apprentice and embark on a journey with our one-year apprenticeship programme in the dynamic banking and financial industry. The Apprenticeship Track is under the Polytechnic Talent for Finance Scheme which aims to provide polytechnic graduates an alternative pathway to take on university graduate-equivalent roles through rotations, training and mentorship. If you’re a motivated individual with a passion for finance and a drive to learn, this programme is the gateway to an exciting career in banking.

What you will experience:

• Rotations: Gain hands-on experience and develop expertise in Operations
• Real-World Learning: Work on projects, collaborate with seasoned professionals, and make a meaningful impact from day one.
• Mentorship & Training: Benefit from dedicated mentorship by industry leaders and participate in training sessions to build technical and soft skills
• Networking Opportunities: Connect with peers, professionals, and leaders across the organization to expand your professional network.

Programme period: June 2025 – May 2026

What we are looking for:

• Diploma students with anticipated graduation date in May 2025 or Diploma graduates with no more than 2 years work experience at start of programme
• Detail oriented with the ability to multi-task
• Able to prioritise work assignments
• Able to communicate effectively with internal staff and counterparts
• Good time management and strong follow-through skills
• Has and will continue to have the right to work in Singapore

Ready to apply?

Visit search.jobs.barclays to learn more about our opportunities and apply.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

The candidate is expected to provide support to Fund Operations Team, that includes client services, and facilitate the projects related to operation efficiency optimization and expansion of the business.

The successful candidate will be responsible for handling daily operations of the Fund Operations team and assisting in projects led by COO office.

Fund Accounting

• Ensure accounting books and records for assigned funds, financial reports and other reports are well maintained, accurate and complete on a timely manner
• Ensure accuracy of reconciling transactions with brokers and custodians
• Monitor day to day management of fund dealing operations and liaising with transfer agencies
• Prepare regular reports and filings to regulatory bodies
• Perform due diligent and/or service review for the counterparts
• Undertake primary responsibility for the provision of fund services to investors
• Ensure internal/external audits are properly and efficiently carried out Custody and Settlement
• Ensure investment deployment or trades are matched and settled effectively
• Monitor daily settlement process to ensure its compliance and timeliness
• Resolve and follow up on failed trades in timely manner
• Assist to monitor the balance account movements and positions
• Capable to handle corporate actions required by the Funds accurately, timely and effectively
• Ensure accuracy of reconciling transactions with brokers and custodians
• Prepare regular reports and filings to regulatory bodies
• Perform due diligent and/or service review for the counterparts

Investor Services

• Manage the process of all subscriptions, redemptions, transfers and switching
• Monitor and ensure the KYC and AML identification are properly done and completed
• Ensure client enquires/complaints including institutional clients, distributors and professional investors etc. and internal departments’ requests are properly handled

Others

• Provide overall support in both internal and external audit
• Attending client meetings to provide support on legal and compliance matters
• Cooperate with other teams and team members to ensure timely resolution of requests
• Explores opportunities to value add and updates job knowledge by participating in educational opportunities and reading professional conference
• Carry out any other duties and responsibility given by Management

Additional Requirements

• Specialise Diploma or Bachelor degree in Business Administration; Banking & Finance or Accounting
• 4-10 years of experience in regulated financial services company
• Familiar with Singapore Financial Accounting Standards (SFRS) Income Tax Act
• Familiar with MAS AML/KYC policies and procedures
• Familiar with onboarding procedures for Accredited Investors (AI)
• CFA, ACCA or CPA is a plus point
• Good knowledge of offshore vehicles, or overseas fund structure is a plus point
• Ability to communicate in Chinese, Thai, Bahasa or Korean will be a plus point
• Required to travel to support Business Development and Commercial department
• Required to start by April 2025

Remuneration and Welfare:

• One (1) work from home (WFH) day per week
• Eighteen (18) days, annual leave
• Medical and Dental claim up to S$600 per annual

Email: [email protected]

Date: 7 Jan 2025

Job Descriptions:

• Provide comprehensive support for freight operations, with a primary focus on air freight (95%), and secondary responsibilities for trucking (4%) and ocean freight (1%).
• Collaborate with 3PL warehouses, freight providers, and relevant stakeholders to resolve shipment issues, including documentation, cargo damage,discrepancies, and other related concerns.
• Respond promptly and professionally to stakeholders' inquiries, addressing shipment queries, issues, and providing necessary assistance.
• Manage service recovery efforts, including containment of escalations, conflict resolution, and conducting investigations to identify root causes.
• Oversee the performance of the 3PL transportation team and freight providers, ensuring that agreed-upon service standards and key performance indicators (KPIs) are met consistently.
• Assist in identifying and implementing enhancement requests related to both operations and systems, aiming to improve efficiency and service quality.

Requirements:

• A minimum of 5 years of work experience in a similar role.
• Must have experience in air freight operations support, preferably within semiconductor companies or handling semiconductor shipments.
• Proven experience working with forwarders, integrators, and premium service carriers.
• Solid working knowledge of shipment Incoterms, shipment liabilities, and claims processes.
• Ability to provide support during weekends for urgent shipments, particularly during peak periods (remote support is available).
• Strong communication skills, with the ability to respond professionally via email, meetings, and phone calls.
• Comfortable attending meetings with 3PL warehouses, freight providers, and global stakeholders.
• Willingness to travel to ALPS for warehouse visits, particularly during quarter-end periods.
• Availability and commitment to work hands-on during peak quarter months, which are in March, June, September, and December.
• Independent, responsible, resourceful, and a fast learner with a strong sense of urgency.

Good to Have:

• A diploma or degree in a related field is preferred.
• Knowledge of customs permits and Free Trade Zone (FTZ) requirements.
• Familiarity with the SAP system is advantageous.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: L79YV6V5

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Remus Gan | Registration No: R21102972