1. Collaborate with stakeholders to identify and analyze business needs, conducting in-depth assessments and supporting the development of comprehensive business cases.
2. Review existing business processes, identifying opportunities for improvement, and developing alternative solutions to enhance efficiency.
3. Translate business requirements into functional specifications, determining optimal means to meet needs, and ensuring seamless collaboration with developers for system design.
4. Evaluate the viability and feasibility of process improvements, managing associated risks to ensure successful solution integration.
5. Develop reports and strategic analyses of business processes, providing valuable insights for informed decision-making.
6. Facilitate change management by supporting the development of plans, creating technical documentation, and conducting user training for the adoption of new systems.
7. Act as a central point of contact for users, addressing complex queries and ensuring smooth communication between technical staff and end-users.
8. Effectively manage projects by scheduling activities, resolving implementation issues, and providing timely and accurate progress updates.
9. Demonstrate self-motivation and fast learning capabilities, showcasing the ability to multitask and collaborate effectively within a team.
10. Possess strong troubleshooting skills, coupled with vendor and stakeholder management expertise, and mandatory knowledge and experience in Node JS programming.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Admin/Operational Support Analyst

• 2 + years of IT Admin Operational relevant experience
• Raising of eMemo/Contract activities - must have experience
• Staff Onboarding/Off-boarding process - must have experience
• Hands-on understanding / experience in Microsoft product is require (MS Excel (Vlookup / Hlookup), Outlook, Word) - must have experience
• Streamline, clean up, create proper hierarchy for document repository.
• Tracker and chaser deliverables and To-Dos
• Liaise with Service Recovery Test Center of Excellence (STSS) / Finance
• Support in SDM and related documentation activities
• Communicating and following up admin support for Control-M scheduled maintenance related activities
• Report generation / inputs for broader reporting for pillar based on data pulled from various resources
• Admin support, coordination, governance activities for production pillar
• Data clean up, highlighting quality issues based on checklist and correction as per guidelines-
• Setup of meetings, capture minutes, follow ups with teams as required.
• All other non-technical tasks that can be performed within Service Recovery to support the Service Recovery team

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.

Domain : Banking

Location: Harbourfront

Duration: 3 months

Working hours: 9am to 6pm/ Mon-Fri

Job Scope

• End-to-End Payroll Processing including dealing statutory agencies.

• Working in a shared service organization, with heavy presence of Expats and Foreign Workers

• Being a good team player and influencing others including collaborating with Payroll Vendors to ensure timely and accurate payroll.

• Process design and mapping, and business requirement gathering experience. Knowledge of CPF calculations and SG taxation is a must while familiarity with Workday and PayDay! HRMS will be an advantage.

• Communicating effectively, applying interpersonal skills and taking initiative as the role requires constant coordination with workstreams, leadership and stakeholders.

Job Requirement

• Prior experience in handling payroll ideally around 300 Headcount and preferably knows Workday and PayDay! HRMS

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Data, Report and Dashboard Analyst

Job Requirements:

• Minimum bachelor’s degree or equivalent professional qualifications in Computer Science, Business Information Systems, Mathematics, Statistics, or similar quantitative discipline, with at least 4-6 years of total work experience in banking/finance industry, preferably with business / functional knowledge
• Basic knowledge in banking operations is required. Having experience as a data analyst or in a related role/field in banking/finance industry is highly desirable
• At least 2 years of hand-on experience in MS SQL, Jira, Confluence, Qlik Sense, Power BI, eazyBI and relevant data/report-related plugins for these systems.
• Excellent command of Excel, and fluent in one or more programming languages, such as Python, SQL, SAS, and R
• Experience in gathering and documentation of business and technical requirements for data collection, analysis, maintenance, and reporting purposes
• Proficient in designing, developing, modeling, and documenting data-driven solutions – including capturing / creating / utilizing data architectures, metadata systems, data dictionaries, databases, applications, pipelines, BI Tools, Big Data Platforms, analytical /query, and visualization tools\
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy, and keen to deep dive into data to find answers to yet unknown questions and have a natural desire to go beneath the surface of a problem
• Exceptional data visualization and communication skills to present findings and insights to senior management and key stakeholders, including non-technical business users.
• Good written / oral communication skills to effectively interact with different stakeholders and external vendors, able to work independently under pressure
• Ability to work effectively in a team-fostered, multi-tasking environment, and a proactive team player who is curious about data and possesses a strong drive to create and lead initiatives.

Domain - Banking

This is a 12 months contract assinged to our clients

Work Location:Suntec Office Tower

Salary: $3,500-$4,000

Job Description:

1. Possess a recognised Degree relevant in the service industry.

2. Have at least 3 years of relevant experience in contact centre industry including data/trend prediction &

analysis, self-help migration.

4. Actively making FAQs refinement, recommend CSOs training needs based on customer experience.

5. Fresh graduates are welcomed too (knowledge of Data Analysis)

Responsibilities

• Manage the team to ensure productivity and ensure effective and quality outputs.

• Manage the welfare of the team members.

• Ensure smooth day to day operations of the team.

• Responsible for the planning of the weekly work plan to ensure efficient productivity.

• Responsible for achieving his/her weekly work plan (targets) through tracking and ensure team hits dateline set out for the team.

• Take up ownership and drive through all issues faced by the team, e.g. address issues escalated from team members to resolve them in a prompt manner.

• Escalate to Group Lead in a timely manner when issues or problems cannot be resolved.

• Ensure that team members follow the AM(Application Maintenance) processes and perform periodic reviews to ensure consistency.

• Actively observe and highlight to Group Lead areas for improvement in AM processes.

• Provide technical guidance or mentorship to fellow team members.

• Provide timely feedback to team members to assist and develop team members in technical and functional specialties.

Requirements

• Diploma or Degree in Computer science / IT / Engineering or equivalent

• Minimum 3 years’ experience in designing and maintaining a system of at least 500 man-days (system development effort), with the relevant skill setsin programming and development framework, integration, database, job scheduling and automation, document and content management, workflow management, and reporting.

• Familiar with Batch & online application design concepts & should have experience in handing large volume of data.

Licence No: 12C6060

Job: Salesforce Business Analyst

Duration: 12 months (renewable)

Location: Singapore

Client: French Multinational Information Technology

Job responsibilities:

• Meet with stakeholders/end-users to understand their needs, problems, and desired outcomes; Document findings in clear and concise report including (but not limited to) preparation of business case, scope documentation or functional requirements
• Work with developers and technical/solution architects to define functional and technical specification for the new system/functionality/enhancements; Write user stories and develop sample process flows to illustrate solutions.
• Translate technical limitations to the end-users and collaborate to find alternative workarounds.
• Track progress against deadlines and identify and highlight risks, ensuring proper communication within the project team.
• Develop and conduct test plans, work with developers to validate functionality and facilitate user acceptance testing.
• Analyse feedback from end users, document and collaborate with developers for improvement.
• Create, update and maintain documentation of business processes, workflows and user guides.
• Part of a scrum team and he/she will participate in sprint planning session and daily standup meetings by providing business goals and priorities.
• Forge strong working relationship with business stakeholders to handle their new requests, operational issues, or queries.

Requirements:

2+ years of experience as Salesforce Business Analyst
• Salesforce Administration Certified
• Experience working in an Agile/SAFe Environment
• Knowledge or understanding of project lifecycle.
• Knowledge or working experience in logistics is preferred but mandatory.
• Proficient in Microsoft applications, including Visio
• Excellent communication and active listening skills with people from diverse culture and background.
• Strong documentation and writing skills
• Excellent analytical and problem-solving capabilities.

Responsibilities:

• BA for the Financial Markets IT team, working across all asset classes, and taking full ownership of work in the pipeline and responsible for full delivery through production.
• Contribute to the continuous transformation of the platform and processes
• Build strong, effective relationshisp wtih both Business and Technology teams across global offices
• Collaborate with Front Office and control functions
• Gather requirements, solve business problems by proposing relevant, innovative solutions in consultation with the technology teams where required
• Contribute to business cases, create documentation, coordinate and tightly track validations including constructing UAT plans, executing across all teams involved
• Follow-up on production releases, post-implementation support

Requirements:

• At least 5 years of BA experience
• Extensive product knowledge across asset classes
• Good knowledge of trade flow with exposure to front to back system implementation
• Strong understanding of key technology concepts, basics in SQL, functional programming and architecture.
• Excellent communication and stakeholder management skills

• Conduct financial analysis and modeling to support decision-making
• Prepare and present financial reports and forecasts to management
• Analyze and interpret financial data and trends
• Identify areas for improvement and recommend strategies to optimize financial performance
• Monitor and analyze market and industry trends
• Assist in budgeting and forecasting processes
• Collaborate with cross-functional teams to drive business initiatives
• Provide financial insights for strategic planning and investment decisions

Requirements

• Bachelor's degree in Finance, Accounting, or related field
• Open for those with accounting education but does not have experience and is willing to learn
• Strong analytical and problem-solving skills
• Proficient in financial modeling and Excel
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Knowledge of financial regulations and reporting requirements

Chan Chee Meng
EA 07C3069
R1110620

One of our clients, a Global consulting firm is looking for Core Banking Business Process Analysts in Singapore, on Contract for a period of 12 - 24 months to work one of their global private banking clients.

Key Responsibilities:

As a Core Banking Business Process Analyst, you will be responsible for analyzing and optimizing core banking processes for our clients in the banking industry. You will work closely with business stakeholders, IT teams, and subject matter experts to understand existing processes, identify areas for improvement, and implement effective solutions. Your key responsibilities include but are not limited to:

1. Process Analysis and Improvement:

• Collaborate with clients' stakeholders to understand their core banking processes, pain points, and goals.
• Conduct thorough analyses of existing processes, identify inefficiencies, and propose process improvement opportunities.
• Apply business process modeling techniques to document as-is and to-be processes, including process flows, business rules, and key performance indicators (KPIs).
• Work closely with business stakeholders and subject matter experts to define and prioritize process improvement initiatives.

2. Requirements Gathering and Documentation:

• Conduct workshops and interviews to gather business requirements and capture detailed process specifications.
• Document business and functional requirements, process diagrams, use cases, and other relevant artifacts.
• Collaborate with IT teams to ensure accurate translation of business requirements into technical specifications.
• Maintain clear and concise documentation throughout the project lifecycle.

3. Stakeholder Collaboration:

• Engage with various stakeholders, including business users, IT teams, and senior management, to foster collaboration and ensure alignment of process improvement initiatives.
• Facilitate meetings, workshops, and presentations to communicate project updates, gather feedback, and gain buy-in for proposed solutions.
• Act as a trusted advisor, providing insights and guidance on industry best practices and trends related to core banking business processes.

4. Solution Design and Implementation:

• Work with IT teams to design and implement process automation solutions, leveraging industry-leading technologies and tools.
• Collaborate with developers and system analysts to ensure the successful integration of process improvements into core banking systems.
• Define and execute comprehensive test plans to validate the accuracy and effectiveness of implemented process changes.
• Provide training and support to end-users to ensure smooth adoption of new processes and systems.

5. Continuous Improvement and Performance Monitoring:

• Monitor and measure the performance of optimized core banking processes, tracking KPIs and identifying areas for further enhancement.
• Conduct post-implementation reviews to assess the impact of process improvements and identify lessons learned.
• Stay informed about emerging technologies, industry trends, and regulatory changes related to core banking processes.
• Contribute to the development and maintenance of process improvement frameworks, methodologies, and best practices.

Skills and attributes required:

• Good understanding of economic or market issues and the ability to interpret their impact on clients
• Possess strong interpersonal and teaming skills
• Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Strong presentation skills and proficiency in the use of PowerPoint, Word and Excel
• Strong communication skills, including the ability to effectively collaborate with diverse stakeholders and present findings and recommendations.
• Able to work under pressure with tight deadlines and/or multiple projects.

Requirements

Qualifications and Experience required:

• Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Master's degree will be a plus.
• Minimum 5 years of experience as a Business Process Analyst or in a similar role within the private banking vertical.
• Experience with Temenos T24 is preferred.
• Strong understanding of business process management (BPM) methodologies and tools. Knowledge and certification of ARIS is a plus.
• Proficiency in process modeling and analysis techniques (e.g., BPMN, Six Sigma, Lean).
• In-depth knowledge of core banking processes, products, and regulations.
• Experience with process automation, workflow management, or business process management systems is preferred.
• Knowledge of agile methodologies and project management principles will be an added advantage.

We're looking for a Business Analyst to support the implementation of a new Global Execution Management System. This is a contract role based in Singapore.

You'll be coordinating the implementation of new Global EMS, working closely with the vendor.

You're expected to establish a good understanding of existing EMS and execution flows to efficiently perform gap analysis with the new platform, and work with stakeholders globally on EMS requirements.

Requirements:

• Experienced with execution management systems
• Familiar with overall trading and order execution application landscape
• Advanced implementation knowledge of platform integration using APIs
• Experience in market/broker connectivity and related technologies, e.g. FIX
• Strong knowledge of order routing, order execution, and related lifecycle events
• Strong knowledge of Wealth Management domain and front-to-back workflows
• Strong knowledge of financial domain and related products (e.g. Equities, ETDs, Bonds, Funds, and Structured Products)
• Experience in Pre-trade checks and risk control framework (e.g. suitability, credit checks, etc.)

Job Responsibilities:

· Providing support on day to day BAU duties and documentation covering account opening/maintaining and investment products

· Scanning of documents

· Assist with data remediation and validation of tax documents

· Processing of documents

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· 1 year of relevant experience would be an added advantage

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Context:

This role is responsible for techno-functional analysis of various sub-streams within IS-streams such as

Integration of Client Channels such as e-banking and stay advised (Advisory channel for clients) which uses Temenos wealth suite as the back end.

Job Description:

- Contribute to IT projects in the banking industry for Antaes clients

- Perform business analysis and/or acting as point of contact with external vendors/integrators and various business representatives

- Ensuring the quality of deliverables from the integrators, involving thorough review, feedback, and alignment with business stakeholders on respective areas

- Responsible for enhancing the product backlog with detailed specifications

- Clarify and communicate the specifications to all the relevant stakeholders involved

- Responsible for gathering and analyzing user requirement and impact analysis during Project preparation phase

- Producing / reviewing General/Detailed Functional Specification and communicating to project teams

- Learns the system functions / data and is able to define the evolutions of the functional architecture

- Responsible for proper documentation of functional and non-functional specifications

- Review test cases of SIT tester

- Prepare and support UAT

- Ensure that risks and issues are escalated to line manager

- Contribute to change management

- Contribute to support / incident analysis as required

- Contribute to defining and implementing a Target Operating Model (TOM) for business processes or adapting the system to meet the TOM defined for each business processes

- Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

- Bachelor’s Degree in Computer Science or Engineering or any relevant degree

- 5+ years of overall experience performing business analysis professional software engineering

- Temenos Triple’A knowledge is required

- Any experience in IT transformation projects involving portfolio management system and/or Core banking applications

- Good knowledge of Portfolio Management, Advisory, Risk modelling and Optimization functions is added advantage

- Good knowledge of Order Life Cycle and related functions

- JIRA and Confluence knowledge is required

- Detail oriented and good documentation skill is required

- Ability to work in a multicultural environment (Asia + Europe)

- Good presentation skills

- Knowledge about REST API design standards, patterns and best-practices

- REST API development experience is a plus

- Experienced in Waterfall and Scrum methodology

- Ability to work in fast-paced environments

- High level of professionalism, patience and maturity

- Team player

- Banking knowledge related to Wealth Management / Private banking is a plus

- Design Thinking knowledge is a plus

- Cybersecurity knowledge is a plus

Responsibilities

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.

• Perform impact analysis of enhancement requests on existing processes.

• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.

• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.

• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.

• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.

• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.

• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements

• Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area

• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.

• Prior experience in implementing or managing an ALM Risk System would be an advantage.

• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.

• Knowledge/experience of machine learning and AI usage would be useful.

• Strong inter-personal, communication, presentation, analytical and problem-solving skills

• Proficient in SQL and Excel

Location: Macpherson
Duration: 7 months contract
Working hours: 830am to 6pm (M-F)

Responsibilities:

1. Monitor and analyze customer feedback from various channels.
2. Identify patterns, trends, and issues in the feedback data, and provide actionable insights to the development team to enhance the app’s UX
3. Work closely with the development, design, and product teams to prioritize and address customer feedback effectively.
4. Lead the daily “Customer Insight” sessions, proactively raising incident tickets and reporting bugs to the technical team.
5. Develop and maintain comprehensive reports and dashboards to track customer feedback and App improvements.
6. Collaborate with cross-functional teams to ensure a seamless customer experience and efficient resolution of issues.
7. Stay updated with industry trends and best practices to continuously improve customer feedback analysis and reporting processes.

Job Requirements:

1. Minimum diploma in a relevant field, such as Computer Science, Information Technology, or Business Administration.
2. Proficient in data analysis and visualization tools, such as Excel and Adobe Analytic

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Responsibilities

· Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.

· Perform impact analysis of enhancement requests on existing processes.

· Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.

· Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.

· Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.

· Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.

· Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.

· Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements

· Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area

· Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.

· Prior experience in implementing or managing an ALM Risk System would be an advantage.

· Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.

· Knowledge of machine learning and AI usage would be useful.

· Strong inter-personal, communication, presentation, analytical and problem-solving skills

· Proficient in SQL and Excel

HR & Administrative Executive | Payroll | Changi Naval Base

Work Location: Changi Naval Base

Working days: 5.5 days 8am to 5pm // 8am to 12pm

Salary: $3500 + $4500(depends on experience)

Requirements

Minimum diploma/degree in HR or Business Administration

At least 4 years of related HR & Admin

Knowledge of Sage Payroll System is a plus.

Job scope

Perform general administrative duties such as bank-in cheques, filing, controlling and maintaining of documents, mailing of documents

Perform IR21, IR8A for workers

Monitor and follow up on staffs’ probation, confirmation, appraisal or promotion

Office admin support and general administration such as air ticket purchase, accommodation and transportation arrangement

Performance Appraisal and implement company handbook

Organize company events/team bonding activities

Handle Petty cash claims

Administration and execution of HR functions including Recruitment & Selection, Compensation & Benefits, Payroll Administration, Performance Review, Training & Development, Employee Relations and Orientation Program.

Renew company licenses

Application/Renewal of Permit and Passes for workers and office staff.

Handle Payroll & Leave Application Matters (Calculating attendance/timecard of workers and key in system)

Prepare warning letters for workers/office staffs etc.

Other Ad-Hoc Duties.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Highlights:

• Custom label printer
• Basic up to $2700 + AWS
• Monday to Friday 8.30am to 6.00pm
• Changi South

Job Responsibilities:

• Ensure adherence to safety and facility protocols and guidelines.
• Schedule regular internal audits to verify compliance with SOPs, quality policies, procedures, and testing methods.
• Collaborate with the incoming material receiving team to maintain efficient quality workflows.
• Manage the root cause analysis and corrective action process, working with operations to implement effective and lasting solutions for quality issues.
• Monitor the status of internal and external Corrective Action Reports, conducting root cause analyses as needed.
• Propose resolutions for unresolved quality issues and oversee their implementation.
• Coordinate external audits to ensure the Company's readiness and compliance.
• Plan and execute internal audits following established procedures.
• Assist the QA Engineer/Executive in preparing ISO documents.
• Familiarize the team with new measuring equipment and provide training on usage methods.
• Ensure the calibration of all measuring equipment according to prescribed intervals and standards.
• Identify critical inspection points based on customer drawings and product specifications for new projects.

Job Requirements:

• Diploma/Bachelor's Degree in Quality Management/Engineering/Manufacturing or related field.
• Minimum of 2 years of experience in Quality Assurance & ISO System.
• Well-versed in MS Office (Including Word, Excel, Outlook, PowerPoint).
• Proficient in collaborating effectively with cross-functional teammates.
• Positive attitude, ability to multitask.
• Capability to independently analyze and resolve quality issues
• Strong communication and interpersonal skills.
• Familiar with 8D and 5W problem solving methodology.
• Experience in data management or analysis

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Responsibilities

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
• Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails
• Participate in DR/BCM activities or infrastructure related upgrade
• Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Job Requirements

• Degree in computer science/engineering or related disciplines.
• Min 5 years of experience in application development and support environment in Banking Finance, ETL, Data warehouse, and business intelligence
• Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets
• Mandatory Technical skills : Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting
• Knowledge of ITIL of similar framework will be advantage
• Experiences in Wolters Kluwer’s OneSumX, Hyperion, Ray, Informatica, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are good advantageous
• Excellent communication, interpersonal and analytical skills
• Excellent knowledge of front to back banking business , finance, risk and accounting data across various sectors
• Excellent & proven Incident/Problem Management and organization skills a must

Systems Analyst (.NET) /Team Lead

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Ranage : $9,000-$11,500

Job Description

The candidate must have experience in team leadership and solution design

Experience Requirements

1. Minimum 3 years’ experience in designing and maintaining a system of at least 500 man-days (system development effort)

2. Relevant skillsets in programming and development framework, integration, database, job scheduling and automation, document and content management,

workflow management, and reporting.

3. Familiar with Batch & online application design concepts & should have experience in handing large volume of data.

Relevant skill sets:

1. Microsoft .NET version 4.5 and above

2. C# / VB.NET/ Java programming

3. Microsoft SQL Server

4. IBM DB2 Mainframe

5. IBM Message Broker

6. Ascential Datastage

7. TIBCO

8. FairIsaac Blaze Advisor

9. Dollar Universe

10. Adobe

11. COGNOS

12. I-Sprint UAM

13. FileNet

14. EFlow

15. Centera

Main Responsibilities / Tasks:

1. Manage the team to ensure productivity and ensure effective and quality outputs.

2. Manage the welfare of the team members.

3. Ensure smooth day to day operations of the team.

4. Responsible for the planning of the weekly work plan to ensure efficient productivity.

5. Responsible for achieving his/her weekly work plan (targets) through tracking and ensure team hits dateline set out for the team.

6. Take up ownership and drive through all issues faced by the team, e.g. address issues escalated from team members to resolve them in a prompt manner.

7. Escalate to Group Lead in a timely manner when issues or problems cannot be resolved.

8. Ensure that team members follow the AM(Application Maintenance) processes and perform periodic reviews to ensure consistency.

9. Actively observe and highlight to Group Lead areas for improvement in AM processes.

10. Provide technical guidance or mentorship to fellow team members.

11. Provide timely feedback to team members to assist and develop team members in technical and functional specialties.

12. Ensure high team morale and efficient/professional work attitude.

13. Manage the production application source codes, configuration files, database changes, related documentation, etc for all modules under their charge. 14. Review and approve any changes to these documents before checking into central repository.

15. Take up the role of Group Lead in his/her absence when appointed.

Join our team if you're a self-confident and highly motivated individual. Being a quick learner with robust communication skills makes you an excellent fit. Experience the flexibility of working from home with adjustable hours.

Your core responsibilities involves

• Scheduling sales meetings with potential clients
• Updating current clients on company developments
• Handling administrative tasks tied to sales services

It's crucial to note that this position is entirely remote, demanding self-sufficiency and discipline. The salary range is $3,000 - $6,000 monthly. Candidates should possess a minimum of "A" Level, diploma, or degree qualifications.

The Opportunity:

• Permanent role
• Work location: Tai Seng
• Work hours: 830am - 530pm
• Up to $3,000, AWS

Adecco is proud to partner with a leading German family-owned provider of industrial machine needles.

Are you eager to dive into the world of payroll and take your career to new heights? Look no further – we're seeking passionate individuals who are ready to learn and grow with us! Join the expanding team if you are looking to learn about payroll. This role reports directly to the payroll manager.

The Job

As a Payroll Assistant, you'll have the opportunity to learn the ins and outs of payroll operations under the guidance of our experienced Payroll Manager. You'll play a crucial role in ensuring accurate and timely processing of payroll for our employees.

• Assist with the processing of payroll for employees.
• Compile and input payroll data accurately into the payroll system.
• Verify and reconcile payroll information to ensure compliance with company policies and regulations.
• Respond to employee inquiries regarding payroll matters in a timely and professional manner.
• Assist with payroll-related projects and initiatives as needed.

The talent:

• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.