Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as 24803460 VP - FX Risk - Technology Lead Business Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

This is an IT Lead Business Analyst for FX Risk technology; you will be a part of the FX Risk application team. The team is responsible for the strategic development of the RACr application, Citi’s core platform for real-time derivatives pricing, risk management, and data analytics.

FX Risk Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical, and clear way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Key Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with business clients to determine system functional specifications and partner with multiple teams and other units to meet organizational objectives.
• Ownership for assigned projects, managing, coordination of execution plans, from the inception till production stage. Develop & curate detailed technology work plans, schedules, estimates, assess and report upon risks and status.
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards.
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high impact projects.
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
• Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decision.
• Distil complex information and present in concise terms to inform decision making and to enable direction & issue resolution.
• Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Experience and Qualification:

• 8+ years of relevant experience working in financial industry.
• Knowledge of FX and/or Rates or other Derivatives products.
• Understanding Trade Capture and Risk management is highly desirable.
• A proven track record of business analysis experience.
• A proven ability of using complex analytical, interpretive, and problem-solving techniques.
• Project management skills, SDLC, Familiarity with Agile, Scrum and Waterfall methodology.
• Demonstrated leadership skills and proven interpersonal skills, partnership, and influence across organizational lines.
• Consistently demonstrate clear and concise written and verbal communication.
• Flexibility to collaborate with a global team, across geographies and time zones.
• Data analysis with intermediate/advanced Python, SQL, Microsoft Office Suite skills.
• Computer Science, Engineering or Technical background is an advantage

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Strategic​ Intelligence Lead Analyst - C13 based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The VP, Strategic Intelligence Lead Analyst (C13) is a senior level professional based in Singapore, this position reports to the global Strategic Intelligence Production Program Manager. The Strategic Intelligence Lead Analyst position requires expertise in all source intelligence activities, specifically in the use of intelligence analytic techniques, link analysis, and an in-depth understanding of the APAC region. A successful candidate is someone who wants to take charge of their own career. We are looking for high performers willing to bring their “A-game” and with demonstrated understanding and expertise in:

• Applying and executing the intelligence cycle
• Strategic and operational analysis of complex problem sets
• Project management coordination and balancing multiple competing priorities
• Building productive engagement models with internal and external stakeholders
• Identification of intelligence gaps and development of innovative intelligence-driven solutions
• Developing and delivering high quality written products and oral intelligence briefings to senior decision makers

In this role, you’re expected to:

• Functioning as a subject matter expert and strategic Intelligence lead on security and geopolitical threat streams in APAC and be able to provide support on non-APAC matters as needed.
• Application of quantitative and qualitative analytical techniques to produce sophisticated analysis, findings, and responses which address current or emerging risks to the firm.
• Deliver detailed and professional briefings with a strong application and understanding of analytical techniques to clients, internal stakeholders and/or leadership.
• Engage internal and external stakeholders to identify strategic intelligence gaps across CSIS and develop innovative solutions to close identified gaps.
• Identifying technology and software-based solutions to enhance analytical efficiencies/quality and client engagement.
• Developing procedures and processes to standardize, industrialize, and enhance strategic intelligence production.
• Collaborating with key threat intelligence vendors to produce analysis on internal data and external reporting.
• Building and maintaining partnerships with other Citi units responsible for investigative, intelligence, or security related operations, monitoring, crisis management and response.
• Liaising with a broad network of public/private sector partners on threat intelligence issues and identifying industry trends and threats.
• Identifying and anticipating the problems and product/solution needs of our clients.
• Conducting forecasting and ‘over the horizon’ threat analysis.
• Continuous project and organizational management execution for all required deliveries while simultaneously working with a globally dispersed team of contributors.

The VP, Strategic Intelligence Lead Analyst C13) position is a high visibility role requiring proven experience in intelligence analysis, corporate program management, and leading quickly developing programs. If you have the following, we would like to talk to you:

• Bachelor’s degree required and advanced degrees welcomed.
• Minimum of seven (7) years of analytical experience
• Previous experience with security intelligence analysis (private or government), geopolitical risk, or relevant experience in large, complex environments. Previous experience with private sector organization is preferred. Experience with cyber threat intelligence/analysis a plus.
• Self-motivated and independent operator with the ability and maturity to make decisions in the absence of detailed instructions and operate in fast paced and dynamic settings.
• Excellent project management skills and experience and the ability to coordinate several projects simultaneously to execute daily duties with minimal supervision.
• Ability to conduct effective and combined qualitative and quantitative intelligence analysis to provide impactful findings and holistic understanding of threat issues.
• Proven track record of unit level implementation of open and non-open source intelligence gathering techniques, including strong use of commercial databases and expansive online research.
• Demonstrated examples of process/procedure development and implementation to improve effectiveness and efficiencies.
• Excellent communication, negotiation and presentation skills with the ability to communicate effectively through all levels of the organization and across multiple time zones.
• A professional network of industry and government relationships.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

e are seeking a skilled Business Analyst with expertise in Swift Messaging, Payments Systems, and Banking Operations. The ideal candidate will have hands-on experience with payment platforms such as RTGS, NEFT, GIRO, IMPS, and SWIFT. They will play a pivotal role in analyzing, defining, and optimizing payment processes to meet organizational and industry standards.

Key Responsibilities:

1. Requirement Gathering and Analysis:
• Collaborate with stakeholders to gather, document, and analyze business and technical requirements.
• Translate business needs into functional and technical specifications.
2. Payments and Messaging Expertise:
• Work on payment systems, including RTGS, NEFT, GIRO, IMPS, and SWIFT Messaging (MT and MX standards).
• Analyze and implement solutions for cross-border and domestic payment processes.
3. Stakeholder Collaboration:
• Act as a liaison between business units, technical teams, and external vendors.
• Facilitate workshops and discussions to align on project objectives.
4. Process Optimization:
• Identify inefficiencies in payment processes and propose improvement strategies.
• Ensure compliance with regulatory and security standards in payment systems.
5. Testing and Implementation:
• Define test scenarios, review test cases, and ensure successful User Acceptance Testing (UAT).
• Support go-live activities, ensuring smooth deployment of payment solutions.
6. Documentation and Reporting:
• Prepare detailed process documentation, functional specs, and user guides.
• Provide regular updates and reports to stakeholders on project progress.

• 5+ years of experience as a Business Analyst in banking and payment systems.
• Strong understanding of SWIFT messaging standards (MT and MX).
• Proven expertise in handling payment platforms like RTGS, NEFT, GIRO, and IMPS.

Technical Skills:

• Knowledge of payment protocols and regulatory frameworks.
• Experience in working with SQL for data analysis is a plus.
• Familiarity with APIs and integration with payment systems.

Job Summary

We are seeking a highly motivated and skilled Test lead with experience in stakeholder management, to work on projects with a leading bank.

Mandatory Skill-set

• Bachelor’s degree in Business Administration, Information Technology, or a related field;
• 5+ years of experience as a Business Analyst/Test Lead, with a focus on requirement gathering and testing processes;
• Strong experience in writing user stories and documenting acceptance criteria;
• Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence);
• Actively manage UAT progress and issues within project timelines, providing updates to the business team and key stakeholders;
• Maintain a JIRA dashboard for status updates;
• Assist the product owner and UAT lead in preparing the Test Strategy and Test Plan;
• Ensure traceability among test cases, user stories, and defects in JIRA during testing execution;
• Excellent communication and stakeholder management skills;
• Strong analytical and problem-solving abilities;
• Ability to work collaboratively in a fast-paced environment.

Desired Skill-set

• Experience in the Banking and Financial Services sector;
• Knowledge of compliance requirements (KYC, AML);
• Certifications such as Certified Scrum Product Owner (CSPO) or Project Management Professional (PMP).

Responsibilities

• Collaborate with product owners to create and refine user stories for system improvements;
• Engage in workshops and discussions to review Business Specification Documents (BSD);
• Define acceptance criteria for user stories and obtain approval from product owners;
• Support the product owner and UAT lead in formulating comprehensive Test Strategies and Test Plans;
• Identify potential challenges, risks, and gaps within the testing framework;
• Organize UAT kick-off meetings and maintain regular progress meetings to monitor updates;
• Evaluate test scenarios and cases with key product owners to ensure they align with business needs;
• Maintain a JIRA dashboard to provide status updates and ensure traceability between test cases, user stories, and defects;
• Oversee UAT progress and address issues within project timelines, providing updates to the business team and stakeholders;
• Coordinate with related teams to facilitate testing efforts and confirm environment readiness;
• Monitor and manage the UAT defect pool to ensure prompt resolution;
• Analyze and summarize outstanding defects as necessary, leading daily defect triage meetings for resolution;
• Generate daily reports to track UAT progress, summarizing key metrics and findings for stakeholders.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are currently looking for a skilled Data Analyst to become an integral part of our team, focusing on the development of data-driven solutions aimed at enriching our customer relationship management (CRM) strategy to drive performance.

• Analyze and interpret large and complex datasets to develop data-driven insights.
• Collaborate with cross-functional teams to identify opportunities for data science solutions to improve our CRM systems and processes.
• Identify opportunities for process optimization, automation, and data-driven decision-making.
• Communicate complex analytical insights and solutions to stakeholders clearly and concisely.
• Build partnership with strategy team to showcase to refine campaign strategy and  efficiencies
• Be the key PIC for insights generation for the assigned market cluster
• Timely delivery of analysis as per aligned timelines

Team summary

The Asia Pacific (AP) Pricing Strategy team at Visa is responsible for managing Visa’s pricing for network and value-added services on a regional basis. We are a small but impactful team embedded into the wider global Visa Pricing & Interchange organization which works with leaders and executives globally to design pricing solutions and drive revenue growth.

What a Pricing Analyst does at Visa

The Pricing Analyst will support work streams on projects related to Visa Inc.’s pricing strategy and/or broader corporate initiatives, including collaborating with business lines across Visa’s Asia Pacific region and functional areas. Specific projects will vary greatly in sponsor, business or strategic focus, depth, and stakeholder served, ranging from broad coordination efforts across multiple countries and/or functional areas to focused special assignments for senior management that are of high strategic importance to Visa Inc.

The position requires the ability to apply strong analytical and critical thinking skills to solve business problems, and quickly arrive at recommendations that drive corporate priorities. The Pricing Analyst will report to the Head of AP Pricing and will be based at Visa's offices in Singapore.

In this role, you are expected to:

• Contribute and help formulate the overall pricing strategy for Asia Pacific at both country and product level

• Co-lead project workstreams related to Visa Inc. pricing strategy, business development, or related corporate initiatives

• Collaborate with global and regional product owners to develop pricing solutions for value-added services and solutions, including custom client rates

• Develop quantitative and qualitative analyses to derive the financial impact of new pricing opportunities utilizing client and market data on a country and regional basis

• Build and maintain competitive knowledge, to provide solid foundational context for critical pricing projects

• Coordinate with global and regional peers on global pricing initiatives

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The AP interchange team develops strategies that enables Visa to set the financial rate of exchange, the interchange reimbursement fee (IRF), between different stakeholders in the payments ecosystem. It does so to support the growth of the digital payments’ ecosystem to the benefit of consumers, merchants and all ecosystem participants and society as a whole.

A highly strategic team, it works in close collaboration with all functions and markets in AP as well as globally to develop and evaluate appropriate interchange strategies that balances a range of variables, including but not limited to market contexts, competitive dynamics, regulation, innovation, and new payment use cases.

What an Analyst of Interchange does at Visa:

An Analyst within the interchange team supports strategic and complex projects in collaboration with a matrix of function and market stakeholders. The remit includes conducting data analysis and strategic evaluation based on both market and industry variables while supporting engagements with relevant market and function stakeholders in a way that supports the development of interchange rates strategies across the Asia Pacific Region. The role has a good mix of strategic, business, and technical knowledge providing flexibility and significant learning opportunities in the dynamic digital payments’ ecosystem.

In this role you are expected to:

• Become an interchange subject matter expert with a sound working knowledge of both Visa and industry context that enables development of strategic plans that drives innovation and growth across the digital ecosystem. Work and projects that you will be part of include but are not limited to:
  • Playing an integral part of Country Strategic Interchange Reviews that support the execution of market and function objectives and strategic priorities
  • End-to-end ownership of the development and execution of Strategic Merchant Rate proposals that grow acceptance while supporting innovation across the ecosystem
  • The development and maintenance of country interchange dashboards that enables strategic adjustments and insight into interchange and ecosystem trends across markets
  • Actively support and contribute to strategic reviews of net-new payment use cases and strategic response plans
  • Driving data analytics to support business insights to support functional stakeholder strategic requests, client requests, and to support the planning and development of new strategies to support the growth of Visa’s payments ecosystem
• Actively collaborate across a matrix of functions and markets to support the execution of strategic plans leveraging interchange
• Play an active role both technically and strategically in Country Interchange Reviews with market leadership teams
• Be accountable and responsible for own book of work as well as proactively and collaboratively support that of others
• Embrace change and actively pursue ways in which to enables cross-functional teams to achieve stated goals in new and innovative ways
• Act as a thought-partner and coach to all members of immediate team and other function and market teams

Why this is important to Visa

The digital payments ecosystem is more dynamic and complex than ever before. Visa's ability to strategically set interchange and balance stakeholder economics is key to growing acceptance, issuance and usage while driving innovation and catering to the needs and requirements of all involved stakeholders within the ecosystem.

Job Responsibilities:

• Support daily operations in processing transactions in an accurate and timely manner.
• Investigate and report discrepancies and irregularities arising from transactions and resolve issues.
• Verify counter-party confirmation and send tracer as and when required.
• Prepare MTM reports for customers.
• Perform Cashflow Funding duty.
• Monitor activities offshored.
• Ensure prompt submission of statistical reports to local management, Head Office and MAS.
• Regular update of group procedure manual (BOP) to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations.
• To participate and be familiar with BCP procedures and processes in BCP drills.
• To perform duties assigned by supervisor, Group Head or Management and cover the duties and responsibilities of staff in the event of an emergency/crisis.
• To ensure operations is in accordance with local laws and related overseas laws and regulations, Head Office policies and Branch procedures.
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head/Deputy Group Head promptly.

Job Requirements:

• Fresh graduates are welcome to apply
• Proactive and creative
• Proficient in Microsoft Office applications
• Able to work independently and a good team player
• Able to handle BAU pertaining UAT and projects
• Hybrid workstyle but willing to come in to work in office as per staff handbook guideline.

The Security Operations Center (SOC) Cyber Threat Analyst will be part of the Global SOC Team. This center operates 24x7, follow-the-sun model to monitor, analyze and respond to cyber attacks and information/data breaches. SOC Analysts are the critical first line of defense, in charge of monitoring Citi’s environment globally through state-of-the-art security detections tools, responding to security events and escalating security incidents that have potential impact to Citi.

Responsibilities:

• Analyze security events to identify potential threats and intrusions. Events include but not limited to Intrusion Detection/Prevention tools, anomaly detection systems, Firewalls, Antivirus and EDR systems, proxy devices, cloud security solution and data leakage prevention system.
• Assess and investigate potential security threats sourced from other channel leveraging variety of data and tools
• Drive a continuous effort to improve SOC process. Execute adhoc tasks or small projects as needed.
• Undertakes root cause analysis of events, perform risk assessment on threat or vulnerability and make recommendations to improve detection capability
• Drive a continuous effort to review and fine tune detection rule/use case/signature to reduce unnecessary noise and increase alert fidelity
• Handle threat incidents calls like DDOS incidents, adhoc high severity cases including collaboration and escalation to other support groups
• Participate in daily and adhoc conference calls, self-assessment processes and documentation related tasks.
• Stay updated with the latest cybersecurity trends, emerging threats and technologies.

Qualifications:

• 4-8 years of relevant experience in Cyber
• Consistently demonstrates clear and concise written and verbal communication
• Proven influencing and relationship management skills
• Understand the life cycle of network threats, web attacks, attack vectors, and methods of exploitation.
• Ability to conduct analysis utilizing network traffic(packet capture), web logs, endpoint logs and others to identify unusual behavior that may indicate malicious activity.
• Proven and strong analytical skills
• Attentive to detail and possess a strong investigative mindset
• A good team player, self driven and able to act as individual contributor
• Consistently demonstrates clear and concise written and verbal communication
• Relevant cyber security certification is a bonus

Education:

• Bachelor’s degree/University degree or equivalent experience

Job Description

You will be a member of the Group Information Security Team responsible for initiating, implementing, and maintaining security products and solutions to support enterprise security.

Key Responsibilities:

•Subject matter expert (SME) for the security systems owned by the Information Security Team.

•Ensure security systems are utilized to their maximum capabilities.

•Plan, identify, assess, design, operationalize, and maintain multiple security-related software and/or hardware.

•Recommend and drive cyber security solutions and initiatives to improve the cyber security of the organization.

•Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.

•Provide security consultancy, technical guidance, expertise, solutions, and education.

•Advise infrastructure teams on security design that is relevant and fit for purpose.

•Identify and assess cyber risks in the IT infrastructure environment.

•Review firewall requests.

•Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines, and deliverables.

•This is an individual contributor role. Deliver tasks with minimal supervision.

•Provide AUDIT support such as PCI-DSS, and Cyber Maturity Assessment.

•Strong communication skills.

•Coordinate and Deploy SIA Group/GIT cybersecurity initiatives in Scoot.

Requirements:

•Degree in IT or related field, with at least 5 years in information security, especially in the cybersecurity space.

•Professional security certifications (SANS, CISSP, CEH, OSCP, CISA, etc) preferred.

•Experience in security products POC and RFQ.

•Prior experience in implementing and maintaining any of the tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM, etc., and/or network security. Able to review firewall requests.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography, etc.

•Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience is preferred.

•Knowledge of cyber security threats, vulnerabilities, hacking, exploit methods, etc.

•Strong oral, written, presentation, and inter-personal skills.

•Possess a positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

We are seeking a skilled Payments Business Analyst with expertise in financial payment systems, including RTGS, GIRO, and SWIFT, to join our team. The ideal candidate will have a strong background in payment processing, system integration, and business analysis, capable of bridging technical solutions with business needs to optimize payment operations.

5+ years of experience as a Business Analyst in the banking or payments industry.

Proven experience with payment systems, including RTGS (Real-Time Gross Settlement), GIRO, and SWIFT messaging standards.

Strong understanding of payment clearing and settlement processes.

Knowledge of ISO 20022 and SWIFT MT/MX message formats is highly desirable.

Excellent analytical and problem-solving skills with attention to detail.

Proficiency in tools such as MS Excel, Visio, and project management software.

Strong interpersonal and communication skills to collaborate with technical and non-technical stakeholders.

Experience with Agile/Scrum methodologies is a plus.

Familiarity with regulatory requirements such as PSD2 or other relevant payment frameworks.

Hands-on experience with payment processing platforms and integration projects.

Certifications such as CBAP (Certified Business Analysis Professional) or related credentials.

Key Responsibilities:

Requirements Gathering: Collaborate with stakeholders to elicit, document, and analyze business requirements. Understand and translate business needs into clear and concise specifications.

Data Analysis: Collect and analyze data from various sources to identify trends, patterns, and insights that can inform business decisions and strategies.

Process Mapping: Document current and future state business processes, identifying areas for optimization and efficiency improvements.

Feasibility Studies: Assess the feasibility of proposed projects, considering factors like cost, time, and resource constraints. Provide recommendations based on these assessments.

Solution Design: Work with cross-functional teams to design and develop solutions that address business needs. Collaborate with IT teams to ensure alignment between business requirements and technical solutions.

Business Case Development: Create business cases and cost-benefit analyses to support project proposals and justify investments in new initiatives.

Testing and Quality Assurance: Develop test plans, conduct testing, and validate that the implemented solutions meet the specified requirements and function correctly.

Change Management: Assist in the development of change management plans and strategies to ensure smooth transitions and user adoption of new systems and processes.

Stakeholder Communication: Facilitate communication between business stakeholders and technical teams, ensuring a shared understanding of project objectives and progress.

Reporting and Documentation: Produce reports, documentation, and presentations that communicate findings, recommendations, and project status to various audiences.

Qualifications:

Bachelor's degree in business, finance, IT, or a related field (some roles may require a master's degree).

Strong analytical skills and the ability to work with data.

Excellent communication and interpersonal skills.

Proficiency in business analysis tools and techniques.

Knowledge of project management methodologies (e.g., Agile, Waterfall).

Familiarity with relevant software and technology.

Certification in business analysis (e.g., CBAP, CCBA) may be preferred or required in some organizations.

Experience:

Entry-level positions may require minimal to no prior experience.

Mid-level positions typically require 2-5 years of relevant experience.

Senior or lead roles may require 5+ years of experience and a track record of successfully leading complex projects.

Primary Function of Position

Working closely with Asia Finance & Sales Operations manager, global peers and other function leadership in Asia, the Asia FP&A Analyst proactively performs detailed analytical functions to provide financial insights for business partners to allocate company resource for the faster growth of da Vinci business in Asia and to enhance cost effectiveness.

The role requires both big picture/out of box thinking and detail-oriented mindset to deliver factbased insights along with continuous process improvement attitude. This role is highly connected with business as well as Sales operations function, potential career opportunities go to business function or sales operations function to deliver insightful analytics driving sales efficiency.

Roles and Responsibilities

• Monthly financial close call to deliver up-to date business performance analytics as well as forward looking conditions
• Forecast quarterly business result to identify any risk of off track ahead and work closely with sales & marketing leadership for delta management
• Serve as a partner/consultant for all functions to allocate business resources driving company growth
• Highlight financial risks and opportunities proactively to leadership operating business smoothly and accelerating business growth
• Works with other FP&A colleagues in Asia to share and learn best practice to build Asia financial foundation as best in class
• Collaborate with global finance colleagues to make financial process more effective and efficient
• Respond to ad hoc requests in a timely manner

1 year contract under employment agency payroll

Seeking for Singaporean with experiences in Unix, Window and SQL, with at least 1 year and above experience working in application support role, able to work shift hours (including nights, weekends, and public holidays)

Work location: Changi Business Park

Monthly salary inclusive allowance: $4500 - $5850 (company does not provide bonus)

Below is the shifts timing (Need to support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Requirement

• Singaporean
• Must be able to work in shifts to provide rotational 24/7 shift application support duties
• Has experience or knowledge on Incident and Problem management
• Health check and monitoring production system and job scheduling to ensure SLA is meet
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem
• Continuous improvement of the system, e.g. job automation, performance tuning
• Should be able to identify and fix the bugs
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs
• Good knowledge in Linux/Unix/Windows environment and scripting
• Hands on experience on monitoring tools like Grafana has added advantage
• Should be open to learn and adapt to new technologies
• Knowledge on GIT Bitbucket and Jenkins has added advantage
• Knowledge on Actimize/Hadoop has added advantage

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Officer, Fund Accounting Analyst - Hybrid (Internal Job Title: Fund Accounting Analyst 1 - C09) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Analyst is an entry level position responsible for assisting in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

• Monitor the work activities to ensure timeliness/accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Assist in reviewing stock and cash reconciliations as a Checker to ensure the exceptions noted have no NAV impact and items cleared are treated correctly
• Ensure corporate actions are correctly reflected on the NAV
• Assist in handling complex issues
• Facilitate prompt investigation and resolution of any client queries in a timely and professional manner
• Ensure client Service Level Agreement (SLA) and deadlines are met
• Assist in the collection and analysis of relevant management information from an operational and client perspective
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred
• Experience in accounting, finance, or business-related area
• Experience within Financial Services or Operations
• MBA graduates, CFA certification or Chartered Accountants preferred
• Proven experience in funds administration
• Knowledge of funds services and processes
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Regulation changes & awards decisions: Staying update of key regulatory changes and seeking guidance and direction from HRBP and/ or Employment Counsel on the application to ensure compliance. Acts as a bridge between statutory information and stakeholders, interpreting the information to educate stakeholders on the impact and required actions.
• Annual award minimum wage review activity & internal annual salary review activity: Manage timelines and communications to stakeholders, review employees’ salaries against the award minimum wage requirements, share findings and recommendations with HRBPs and prepare necessary documentation.
• Contract and addendum letters: Working with HRBP and Legal Counsel on all Award-covered contracts and addendum letters across the divisions to ensure current templates are compliant. Prepare contract and addendum letters for all award covered employees and working with HRSSO Admin on the alignment of processes
• Timesheets: Drafting monthly timesheets for Award Covered Employees and sharing them with colleagues. Ensuring the timesheets are signed by the relevant manager and returned in by the set deadline. Working with HRBPs to map and standardize the time and attendance process across the division. Implementing process improvement and timesheet management tools in future as required.
• Overtime calculation: Review the timesheets against the overtime requirements under the Award, calculating how much overtime has applied to that month. Ensuring overtime is either agreed as TOIL or paid out in the next pay run. 
• TOIL: Ensure that an appropriate record of TOIL is being captured, tracking when it was accrued and when it is taken to ensure we remain compliant.
• Allowances checking: conduct quarterly award allowances checking, tracking and calculation.
• Reconciliation: Completing a review of employees’ payment in line with their entitlements with the Award for those with an annualized contract on the 12-month anniversary of the annualized contract date. Ensuring rectification for the leaver is paid within 7 days of the final day.
• Record maintenance: Ensuring an accurate way to track all colleagues who are currently, and who have been, Award covered. Including their relevant award and any specific details such as classification level. 
• Processes & SOP: Identify gaps and developing process mapping / SOP guidelines for modern awards. Review and maintain - Stay up to date on Australia Modern Awards regulation and apply this knowledge to continuously improve HR processes and initiatives.
• Projects: Assist in project delivery and any HR initiatives both solo and in partnership with HR Business Partner and APAC HRSSO & Payroll Team
• Engagement: Demonstrates confidence and courage to appropriately challenge assumptions and a high level of professionalism to push through on solutions while maintaining relationships at all organizational levels. As the main point of contact between HRSSO APAC and the stakeholders, an excellent communicator who aligns interests among various stakeholders to promote a cooperative and collaborative work environment.
• HR Administration & Payroll: Partner with and support the APAC HRSSO team on all operational and administrative matters as required
• Any ad-hoc duties as assigned.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Implementation Services team is responsible for delivering end-to-end client implementations for products, solutions, infrastructure, and new client onboarding.

What an Analyst, Implementation Services does at Visa:

The Implementation Services team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP (Asia Pacific) region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality.

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are met in line with agreed timelines
• Coordinate directly with clients to analyze and understand card program setup/endpoint requirements to implement Visa products and services and facilitate endpoint connectivity to support the business and formulate implementation solutions
• Confidently manage client projects in parallel to product developments and a changing landscape
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments, leveraging your immediate manager for guidance and direction where needed
• Coordinate internal Visa resources to ensure delivery on commitments

Why this is important to Visa:

The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.

Mandatories are:

• Experience in Business Analysis. 8-10 years
• Experience in Digital Channels and in transaction banking. 5 years+
• Understanding of Technology but no need to have coding experience
• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories
• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)
• Knowledge of Technology trends e.g. how does a digital bank approach digital channel?
• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements
• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs
• Strong analytical and problem-solving skills
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines
• Highly resourceful and self-motivated

Job Description

Main Tasks:

• Conducting sales data collection and analysis
• Quoting and managing product pricing
• Supporting the sales team with business enquiries and administrative matters
• Analyzing data and drawing meaningful insights to improve sales and processes
• Conduct projects with different stakeholders to support and drive sales
• Assisting in preparation of presentation slides and other SAP-related sales support activities
• Creating analytics reports for KPI reporting (Monthly Customer Reports, Quality Reports)

May also include:

• Planning and hosting of marketing events
• Collaborating with 3rd party agencies for social media campaigns
• Designing and archiving marketing materials
• Coordinating with 3rd party vendors for various tasks
• Supporting functions of regional teams for problem solving
• Other administrative tasks on ad-hoc basis

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

Job Responsibilities

The candidate (Test Engineer) is responsible for the end-to-end testing activities of an integrated e-payment system. The primary responsibilities would include carrying out the activities in the testing lifecycle, including test planning and analyzing business and system requirements.

The candidate will also be responsible:

• Preparing the test environment and designing and developing the test cases.
• Preparing the test environment and executing the test procedures.
• Automating the test solution based on the system design using scripting or programming languages as well as performance tuning.
• Create traceability to requirements, analyze gaps and address them.
• Logging and tracking defects to closure
• Conducting test reviews with internal and external stakeholders.
• Perform root cause analysis for production and user acceptance defects and address test gaps to ensure test efficiency.
• Develop design documents and user manuals that effectively describe and provide clear instructions on the test automation solution to the end users, including testers and stakeholders.

Requirements:

• Tertiary qualification in Information Technology or Engineering
• Knowledge of testing and developing test automation solutions involving devices (UI-based or embedded) and/or back-office systems with familiarity with the full system development lifecycle from requirement, and development, to testing and deployment;
• Good written and verbal communication skills;
• Able to work well both independently as well as in a team;
• Knowledge of diverse test execution phases (Agile testing, System Testing, System Integration Testing, User Acceptance Testing);

Business Requirements Gathering:

• Work closely with stakeholders (credit risk, loan servicing, operations, IT teams, etc.) to gather and document business requirements for the NPA monitoring application.
• Analyze current systems and processes to identify gaps, inefficiencies, and areas of improvement in NPA monitoring.
• Translate business requirements into functional specifications and user stories for development teams.

Project Support:

• Collaborate with the project manager and technical teams to ensure timely and accurate delivery of the NPA application.
• Support end-to-end project lifecycle, from requirements analysis and design through testing and deployment.
• Assist in defining test scenarios and user acceptance criteria for the NPA application.

Stakeholder Management:

• Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment on project goals and deliverables.
• Provide regular updates to management and stakeholders on project progress, risks, and issues.

Data Analysis & Reporting:

• Analyze historical credit data, delinquency trends, and loan performance metrics to support the development of the NPA monitoring application.
• Work with business and IT teams to design reporting capabilities that offer insights into credit risk, asset quality, and NPA forecasts.

Systems Design & Integration:

• Collaborate with IT and development teams to design system enhancements and integrations with existing banking applications, including loan management systems, credit risk platforms, and financial reporting tools.
• Ensure the solution aligns with the bank’s broader technology architecture and data governance policies.

Testing & Quality Assurance:

• Lead or support testing efforts (UAT, integration testing) for the NPA monitoring application to ensure it meets business requirements and quality standards.
• Validate data accuracy, system functionality, and compliance with regulatory requirements.

Training & Documentation:

• Develop user manuals and training materials to support end users of the NPA monitoring application.
• Conduct training sessions for internal teams, ensuring they understand the features and functionalities of the new application.

• 5+ years of experience as a Business Analyst in the banking or financial services industry, with a focus on the Corporate Credit domain.
• Proven experience supporting technology projects related to credit risk management, NPA monitoring, loan servicing, or similar banking applications.
• In-depth understanding of the Corporate Credit lifecycle, including loan origination, monitoring, classification, provisioning, and recovery processes.

Responsibilities

• Conduct daily reviews of transaction filtering and screening to ensure compliance with policies and regulatory standards.
• Perform sampling of cleared alerts to assess the accuracy and quality of the adjudication.
• Gather and analyze data to spot trends, recurring issues, or inefficiencies in the filtering process.
• Document findings and assisst in generating reports for manager and stakeholders.
• Work with the filtering team to provide feedback and identify areas of improvement in processes and controls.
• Collaborate to improve workflow, suggest enhancements, and support the implementation of corrective actions.

Requirements

• Bachelor's Degree
• 2 years of experience in the banking industry with some exposure to screening process.
• Understanding of financial crime and money laundering risks.
• Strong attention to detail with ability to identify discrepancies and trends in large sets of data
• Ability to work collaboratively in a team environment and take direction from senior team members.
• Experience with compliance or AML tools such as World Check, Fircosoft, or other filtering and screening system is a plus.

Roles & Responsibilities:

• 7 years of experience in financial services, with a focus on Murex risk management.
• Proven experience in configuring and maintaining the Murex risk engine.
• Strong understanding of market risk management principles, including VaR and stress testing.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Familiarity with Market Risk Aggregation (MRA) and Market Risk Engine (MRE) configurations.
• Knowledge of regulatory frameworks, particularly FRTB.
• Excellent communication and stakeholder management skills.

The Group Treasury Analyst in Front Office will be primarily responsible for supporting Treasury activities.

Key Responsibilities

Foreign Exchange

• Negotiate and execute money market and foreign exchange transactions (Spot, Forward, Balance Sheet and Cashflow Hedges) with various banks.
• Work closely with Foreign Exchange Risk Management AGM in terms of monthly and semi or yearly hedging requirements review.
• Review BOA pool mix of currencies and interest to maximise cost vs interest. Ensure timely updating of monthly FX swap file for management analysis.

Banker’s/Parent’s Guarantee

• Liaise with internal stakeholders (Finance team/Group Corp Legal) and banks on the issuance/renewal/discharge of Banker’s Guarantee (BG) and Parent Guarantee (PG) within the deadline to meet business needs.
• Manage the streamlining of BG/PG process and guideline with Group Corp Legal and regional Finance team.
• Familiarize and update accordingly Group BG/PG Policy and Procedure.

Working Capital

• Active management of Group’s working capital tools such as Receivable Purchase Program (RPA) and Corporate Card Programs.

Others

• Proper cash management of the Group’s Multi-Currency Notional Pooling (MCNP) structure which includes timely updating of cash flow position (update loan drawdown/repayment, interco settlement, fund transfers etc..) and forecasting.
• Ensure proper maintenance of Treasury Management System Kyriba data to facilitate monthly
• Corporate MMR reporting of FX and contingent liabilities.
• To work closely with Back Office to ensure to meet timeline for delivery of jobs such as fund transfers, RPA repayment, keying cashflow hedges/balance sheet hedges trades into Kyriba.
• Build strong rapport with banks and internal stakeholders/external service providers.
• Participate in adhoc projects and initiatives.

Requirements

• Bachelor in Banking and Financial, Business or Accounting
• Minimum of 3 years of relevant Treasury experience
• Proficiency in MS office applications, especially MS Excel and PowerPoint
• Experience in execution of foreign exchange, banker’s guarantee, parent’s guarantee and cash management
• Strong numerical and analytical skills, problem solver
• Good to have Treasury Management System Kyriba knowledge
• Prior working experience in fast-paced environment and Regional/Group Treasury Center will be an advantage