Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

About the company

Our client is a leader in the education sector, dedicated to fostering an environment that empowers future leaders in this digital age. They are committed to academic excellence, cutting-edge research, and a dynamic learning culture that embraces continuous transformation to stay ahead in the rapidly evolving technology landscape.

About the role

The Head of Compensation, Benefits, and Payroll is responsible for designing, implementing, and managing compensation and benefits programs that align with the organization's goals and market trends. This role also oversees the payroll function to ensure accurate, timely, and compliant employee payments. The incumbent will drive strategic initiatives to attract, retain, and reward talent while maintaining cost efficiency and regulatory compliance.

About the responsibilities

You are responsible for developing and managing competitive compensation structures, benefits programs, and payroll operations aligned with organizational goals. Key duties include conducting salary reviews, job evaluations, and pay equity assessments; ensuring payroll accuracy, compliance, and process efficiency; and maintaining up-to-date governance frameworks for all functions. The role involves collaborating with HR, Finance, and leadership to align strategies, educating stakeholders on policies, and leveraging workforce data to drive informed decisions. You will also lead a team of 5, including the payroll team.

What you will bring along with you

A bachelor’s degree in Human Resources, Finance, Actuarial Science, Economics, or it’s related field. You will also bring along with you 13 years of experience in similar capacity, coupled with at least 5 years in a people manager role. Expertise in designing and managing compensation and benefits programs, strong knowledge of payroll systems and regulations, and proficiency with HRIS and data reporting tools are essential. The role requires excellent analytical, problem-solving, and interpersonal skills, along with a strategic mindset, attention to detail, and high ethical standards. Having strong stakeholder management skills would be a key to success in this role. Candidates with consulting backgrounds who are looking to move into an in-house capacity are also encouraged to apply.

This is a local role and would be a great fit for candidates with experiences in local listed companies and/or in the public sector.

Why you will love this role

This role offers the opportunity to shape the organization’s approach to rewarding talent, ensuring operational excellence, and fostering an engaged and satisfied workforce. If you’re ready to make an impact, please send in a copy of your CV in MS word format to [email protected] to apply!

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Mobile App Performance Analyst

We are looking for an experienced Mobile App Performance Analyst specializing in AppsFlyer to manage, analyze, and optimize app attribution and performance data. The role involves generating and auditing OneLinks, creating custom dashboards, conducting monthly and quarterly reporting, and supporting media integration. The ideal candidate will have 3–5 years of experience in app analytics, preferably with AppsFlyer, and a strong background in data analysis, dashboard creation, and audience management.

Key Responsibilities:

OneLink Management:

• Generate OneLinks for Non-SRN and owned media campaigns.
• Conduct Onelinks pre-launch audits to ensure OneLinks are correctly configured and optimized.

AppsFlyer Data Analysis:

• Create custom dashboards to provide campaign overviews and activity summaries.
• Build dashboards for tracking organic channels, owned channels, and paid media channels.

Integrated Analytics and Dashboard Building:

• Develop scalable analytics solutions by aggregating data from various platforms (ETL).
• Create and maintain integrated dashboards in Power BI for holistic performance tracking.

Monthly Reporting:

• Prepare and deliver detailed monthly reports summarizing campaign performance, attribution insights, and key recommendations.

Appsflyer Audience Management and Retargeting:

• Manage audience segmentation for personalized campaigns.
• Implement retargeting strategies to re-engage inactive users or optimize user lifetime value (LTV).

Media Integration Support:

• Provide support for media platform integrations with AppsFlyer Partner Marketplace, ensuring seamless tracking and attribution across all channels.

Quarterly Health and Sanity Check:

• Conduct regular audits of AppsFlyer setup, tracking parameters, and campaign configurations to maintain data accuracy and platform health.

SmartScript Integration and Testing:

• Implement and test AppsFlyer's SmartScript for seamless web-to-app user redirection and attribution.
• Ensure proper configuration and functionality of SmartScript for owned media and web-based campaigns.
• Conduct thorough testing to verify accurate web-to-app install tracking and event attribution.
• Monitor performance and troubleshoot any discrepancies in SmartScript setup.

Appsflyer Training:

• Develop and conduct training sessions for stakeholders across the SEA region to enhance understanding and usage of AppsFlyer tools and features.
• Tailor training programs to cover key topics such as attribution models, OneLink generation, SmartScript implementation, and campaign analysis.
• Provide ongoing support and resources to ensure stakeholders are equipped to maximize AppsFlyer's potential for their campaigns.

Required Skills and Qualifications:

Experience:

• 3–5 years of hands-on experience with AppsFlyer or similar mobile attribution platforms.
• Proven track record in managing app analytics and attribution for marketing campaigns.

Technical Expertise:

• Strong understanding of OneLink generation, deep linking, and attribution for Non-SRN and owned media campaigns.
• Experience with ETL processes and integrating data into dashboarding tools (e.g. Power BI).
• Familiarity with media platforms like Google Ads, Meta, TikTok, and their integration with AppsFlyer.

Analytical Skills:

• Expertise in creating dashboards for organic, owned, and paid media performance tracking.
• Ability to analyze large datasets and generate actionable insights for optimization.

Project Management:

• Strong organizational skills to handle monthly reporting and quarterly audits.
• Detail-oriented with the ability to manage multiple campaigns and projects simultaneously.

Soft Skills:

• Excellent problem-solving and communication skills.
• Ability to collaborate across marketing, analytics, and technical teams.

Preferred Qualifications:

• Experience with Power BI, SQL, or Python for advanced analytics.
• Knowledge of privacy frameworks like GDPR, CCPA, and ATT.
• Familiarity with audience management and retargeting strategies

We are looking for a detail-oriented and analytical Business Analyst specializing in Payment Frauds to join our team at Unison Consulting Pte Ltd. In this role, you will be responsible for analyzing and evaluating payment fraud incidents, identifying vulnerabilities in payment systems, and implementing solutions to enhance the security and integrity of payment processes.

Fraud Detection and Analysis:

• Analyze payment fraud patterns and trends to identify potential risks and vulnerabilities.
• Conduct detailed investigations into fraud incidents and document findings and recommendations.

Requirements Gathering:

• Collaborate with business stakeholders and cross-functional teams to gather and document requirements related to payment fraud prevention.
• Define functional specifications for fraud detection systems and tools.

Solution Design and Implementation:

• Work closely with technical teams to design and implement fraud detection and prevention solutions.
• Support system testing and user acceptance testing (UAT) to ensure solutions meet business requirements.

Reporting and Documentation:

• Prepare reports and dashboards to communicate insights, trends, and metrics related to payment fraud.
• Document processes, workflows, and best practices for fraud prevention.

Stakeholder Communication:

• Engage with internal and external stakeholders to provide updates and gather feedback on fraud management initiatives.
• Conduct training sessions and workshops to raise awareness of payment fraud and prevention measures.

1. Corporate Banking
2. Knowledge of scams and their modus operandi
3. Payment Fraud
4. Internet Banking
5. Regulatory and compliance around online payments

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you will be responsible developing, implementing, and maintaining data governance frameworks and risk management strategies to ensure the integrity, confidentiality, and availability of our organization's data assets. This role requires understanding of data governance principles, risk management methodologies, and regulatory compliance requirements.

Data Governance Framework Development:

• Develop and implement data governance policies, standards, and procedures to ensure data quality, consistency, and security.
• Establish data governance frameworks and best practices to manage data assets effectively.
• Collaborate with cross-functional teams to define data ownership, stewardship, and accountability.

Risk Management:

• Identify, assess, and prioritize data-related risks and develop mitigation strategies.
• Conduct risk assessments and impact analyses to evaluate potential threats to data integrity and security.
• Monitor and report on data governance and risk management activities to senior management.

Regulatory Compliance:

• Ensure compliance with relevant data protection regulations, such as PDPA, GDPR, and other industry-specific standards.
• Develop and maintain documentation to demonstrate compliance with regulatory requirements.
• Stay up-to-date with changes in data protection laws and regulations and update policies accordingly.
• Provide advises on data related incidents and escalations as necessary

Data Quality Management:

• Implement data quality management processes to ensure the accuracy, completeness, and reliability of data.
• Develop and maintain data quality metrics and dashboards to monitor data quality performance.
• Collaborate with data owners and stewards to resolve data quality issues and implement corrective actions.

Training and Awareness:

• Develop and deliver training programs to educate employees on data governance and risk management principles.
• Promote a culture of data governance and risk awareness across the organization.
• Provide guidance and support to data owners and stewards on data governance best practices.

Stakeholder Engagement:

• Work closely with business units, IT, legal, and compliance teams to ensure alignment on data governance and risk management objectives.
• Facilitate data governance committees and working groups to drive data governance initiatives.
• Act as a liaison between business and technical teams to address data governance and risk management concerns.

Who we are looking for:

Competencies & Personal Traits

• Driven and Self-initiated individual
• Strong stakeholder management
• Strong communication skills, ability to storyline and engage in focused discussions
• When empowered, not afraid to make decisions
• Operates effectively even when things are not completely certain

Working Experience

• 4-8 years’ working experience
• Relevant experience in Consulting relating to data management or across multiple business disciplines as data governance professionals, business process engineers or business reporting functions
• Experience in working in a diverse organisation and across front to back business processes

Professional Qualifications

• Knowledge of tools and techniques of data governance
• Knowledge of tools, techniques and processes for gathering and reporting data

Education

• Degree holder of any business/ financial related discipline

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Job Summary

We are looking for a Business Analyst to work on Asset and Liability Management (ALM) Digital projects for a leading bank.

Mandatory Skill-set

• Degree in Banking, Financial Engineering, Computer Science or related discipline;
• Has 3+ years of relevant experience in the business analysis;
• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk;
• Proficiency in SQL and Excel;
• Prior business analysis experience in interfacing between IT Teams and end Users;
• Translate business requirements into documents that can be used by IT Teams for the development of systems solutions;
• Strong interpersonal, communication, presentation, analytical, and problem-solving skills.

Desired Skill-set

• Knowledge of LCR, NSFR, MCO and IRRBB;
• Prior experience in implementing or managing an ALM Risk System;
• Knowledge of machine learning and AI usage.

Responsibilities

• Gather, collate, and analyze requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems;
• Perform impact analysis of enhancement requests on existing processes;
• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements;
• Plan, schedule, and execute deliverable objectives from initiation till successful implementation within agreed timelines;
• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables;
• Perform User Acceptance Testing, Regression Testing, Simulation Testing, and Live verification to ensure system deliveries meet requirements and objectives;
• Formulate a Roadmap for ALM Risk Systems that continually addresses existing and potential business needs;
• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Our client, located in the Central of Singapore is looking to hire a Senior Financial Planning Analyst, reporting to the Financial Planning & Analysis (FP&A) Manager. This position will be responsible for the monthly management reporting, forecasts and annual budget process.

Key Responsibilities:

• Participate in the annual Plan and quarterly forecasting process, prepares data to support projections, and input data into budgetary system to ensure Plan / forecast is reported correctly within the financial reporting system.
• Prepares monthly management reports and conduct monthly business reviews with commercial team.
• Measure actual performance results against forecast/plan and identify issues that require further action and highlight areas of business unit underperformance.
• Partners with commercial stakeholders and provide meaningful insights on APAC results. Consolidate data to identify trends, cost drivers and other key performance indicators (KPIs) relevant to the business.
• Lead financial analysis for post-launch performance of new products and price-volume analysis.
• Develop revenue, margin, and pricing reports using Business Intelligence databases and Power BI to support decision-making for the APAC management team.
• Consolidate and analyze Business P&L statements on a monthly and quarterly basis including revenue, margins, operating expenses, and conduct ad-hoc analysis or projects as needed.
• Collaborate with functional leaders in cost centers and marketing to monitor and analyze operating expenses (OPEX) and headcount.
• Support the annual cost roll process and collaborate with APAC countries to ensure accurate costing at the SKU level.
• Continuously improve processes to enhance accuracy and efficiency in financial reporting and analysis.
• Lead ad-hoc projects, offering valuable insights and technical expertise in financial planning and analysis (FP&A)

Education & Experience:

• Certified Accountant with a degree in Accounting or a related field.
• At least 7 years of relevant experience in similar roles, preferably within a MNC
• Good commercial sense with keen understanding of business dynamics.
• APAC exposure in an MNC environment preferred and good understanding and experience with Oracle Hyperion, PBCS, and advanced Microsoft Excel skills.
• Proficiency in Microsoft VBA, PowerPoint, SAP, Power BI, and Business Intelligence tools is advantageous.
• A team player who works effectively both independently and within a fast-paced, results-driven environment.
• Self-motivated, detail-oriented, and proactive in problem-solving.
• Strong financial acumen with the ability to think analytically, communicate clearly, and present reports and ideas concisely.
• Excellent written and verbal communication skills in English
• Ability to manage tight deadlines and handle ad-hoc requests.

Company Description

The ITSEC Group is one of the leading cybersecurity groups in the Asia Pacific region, with offices in Singapore, Jakarta, Dubai, Melbourne & Bangkok. We specialize in providing comprehensive cybersecurity solutions to businesses across various industries. With a strong focus on innovation and cutting-edge technologies, we are committed to protecting our clients from evolving cyber threats.

Role Description

This is a full-time on-site role for a SOC L1 Analyst located in Singapore.

Responsibilities:

• Monitoring and analyzing security events, identifying potential threats, conducting investigations, and responding to security incidents

• Work closely with the end client SOC team to ensure the timely and effective detection, containment, and mitigation of security incidents

• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure).

• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.

• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.

• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.

• Perform Vulnerability Management leveraging on MVMS.

• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.

• On boarding of subscribed servers and infrastructure devices to MVMS.

• Provide supporting documents for audits.

• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.

• Work with application and infrastructure team to ensure compliance and regulatory requirements and industry standards.

Requirements:

• Diploma/degree in computer studies

• 2 years of experience working in a security operation, incident response, vulnerability management or related field.

• Demonstrated experience in network security, server security, endpoint security, web security etc.

• Strong knowledge of security principles, technologies, and industry best practices.

• Experience with log analysis, malware analysis, and network traffic analysis.

• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.

• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.

• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role.

• Independent and capable of working in a high-pressure environment.

• Willing to work in rotational shift environment (including weekends and night shift).

Overview and Purpose of the Position
The role involves working closely with service leads and business stakeholders to define and execute a roadmap for IT solutions and enhancements.

Main Responsibilities

• Collaborate with the Reporting Officer in the approval, acquisition, and implementation of IT projects.
• Resolve project-related issues by working with vendors and key stakeholders to ensure successful IT project delivery.
• Oversee planning, directing, supervising, and coordinating vendor and department operations, including assigning tasks, evaluating work processes, and preparing correspondence such as reports.
• Work with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring alignment between system capabilities and business requirements.
• Ensure optimal performance of business-as-usual and in-scope IT systems, meeting SLAs and user stakeholder requirements.

Qualifications and Area of Discipline

• Bachelor’s Degree or diploma in Computer Science, Software Engineering, Information Technology, or related technical fields.
• Degree or diploma holders in Radiography or Medical Laboratory Science with an interest in IT are also welcome to apply.
• Knowledge of IT disciplines such as proficiency in Python and familiarity with systems languages (Java, Scala, C++) and experience with Oracle databases will be advantageous.

Required Competencies and Capabilities

• Previous experience in the healthcare industry is preferred but not essential.
• Ideally, 1-3 years of experience for an Analyst or 3-5 years for a Senior Analyst.
• Strong analytical and problem-solving skills.
• Eagerness to learn new specialized IT software tools.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love.
• Company: Guided by Catholic moral values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

The Senior / Systems Analyst is responsible for the daily operations of the various IT applications. He/ She provides after office support in the event of any IT applications failure. He/She develops new IT applications or enhances existing applications as assigned by the HOD, Technology Applications.

The responsibilities are as stated below:

• To keep up with developments in the computer industry.
• Familiar with the hospital’s operations and recommends solutions that meet the requirement of the affected department.
• To design and develop IT applications that are in alignment with the business strategy of the organization.
• To manage project team on the implementation of IT applications.
• To provide relevant training to application users.
• Work with IT vendors to ensure that the applications meet the requirements of the hospital.

How to Succeed

• Degree in Information Technology or equivalent
• Minimum 2 years of System Analyst experience.
• Good analytical skills.
• Fast learner, able to pick up new IT skills and technology quickly.
• Good analytical skills.
• Self-motivated and independent.

About the Role

This hybrid role will report to the Head of IT and Strategy. The IT Department is key enable for the Company to perform our time sensitive work, as well as the powerhouse behind all digitalisation projects. As a hybrid role, the successful candidate will not only be the key person to ensure robust IT and Systems infrastructure for the Company, but also have the opportunity to be a part of the Company’s stride into IT software and ERP solutions.

Key Responsibilities

Responsible for Company’s computer hardware, software, collaborative tools, systems, networks, printers requirements. This includes installation, monitoring and maintenance the systems and networks.

Responding to service issues and requests in a timely manner for all the Company’s offices geographically, including technical support.

Setting up of new user accounts, as well as maintaining existing user accounts.

Assist IT team with ERP projects, such as enhancement, debugging, UAT or maintenance.

Liaise with Developers on new SaaS and web application projects.

Assist IT head to manage and deliver project milestones and deliverables.

Requirements

Minimum Diploma in Information Technology, Computer Science or equivalent

Minimum 2 years of experience in relevant role

Experience in troubleshooting operating systems and cloud-based solutions

Knowledge in Microsoft Office 365 administration

Knowledge in other IT infrastructure components like server, Windows Server, etc

Previous experience in IT application implementation projects is an advantage

Coding proficiency in Python, SQL, or similar is an advantage

Maritime domain knowledge is an advantage

Able to work independently but within a cohesive team

Please submit your resume to us or by clicking on "Apply Now" button below.

Please remember to include your:-

1) Expected salary

2) Notice period

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Diploma in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required

Senior Business Analyst (Payments) - 1 year Renewable Contract

1. Business Analysis

• Engage business and operations stakeholders for functional requirements, analysis and documentation (URD, RTM, Test Scenarios, etc.)
• Review, validate, prioritize and plan stakeholder enhancements and requirements
• Provide viable and innovative solutions to improve operational efficiency, standardization, user experience and deliver business initiatives
• Engage and communicate with stakeholders (Heads of Department, Head Office, Regional, internal IT teams, Business & Process Owners and vendors)
• Review and signoff artefacts and solutions provided by technical teams and vendors
• Provide SIT, UAT, regression testing and rehearsal testing support
• Conduct user training and workshops
• Ensure successful implementation of solution

2. Project Management Support

• Support project feasibility study
• Define work breakdown structure and tasks for Requirements Definition, User Acceptance Test, and Migration Phase
• Support Change Management and control scope creep
• Support Risk & Issue Management
• Support project execution and solution delivery within budget, and schedule.
• Support Stakeholder Management

3. BAU Management

• Provide timely support to users during incidents, change requests, enquires, and BCP exercise

Job Requirements

• Bachelor’s degree in Management Information System, Computer Science or Applied Science with min. 8 years of related work experience
• Min. 5 years of business analysis experience in a bank of financial institution.
• Experience with Payments / Remittance systems, SWIFT ISO20022 CBPR+, SWIFT MT Standards, Clearing schemes (ACH, RTGS, RT) across Asia Pacific region
• Good understanding and appreciation of Payment Operational workflows, Business operating model and operational compliance & risk management
• Knowledge in Cash Management Products, Channels, Core Banking / Accounting, AML Screening and FX/Treasury
• A proactive team player who is result driven
• Possess strong stakeholder management skill
• Excellent communication, presentation and interpersonal skills
• Project Management certification is a plus
• Hands-on experience in database querying and scripting
• Familiar with Java and web-based applications, and understanding of robust application design principles
• Good understanding of system interface protocols
• Good understanding of infrastructure and system resiliency

Job Description

Domain

• Retail Consumer banking operations & contact centre
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management.

Pre-Project Capability Assessment & Transformation Planning

• Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights

Requirements Analysis & Elicitation

• Collaborate with BU Specialists to elicit and review business requirements
• Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
• Identify value based & outcome driven requirements and manage risks through prioritization
• Write business functional release notes and contribute to deployment plan

Team Collaboration

• Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
• Work with Test Manager to translate business requirements into test scenarios
• Facilitate / provide "Train the Trainer" on application enhancements
• Maintain up to date knowledge base related to application features and processes (subject matter expertise)

Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request.

Technical Skills & Experience

• Strong business domain knowledge in retail banking
• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant banking and/or consulting experience
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Strategic forward-thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

EA Number: 11C4879

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption
• and support the ongoing operations of the project
• Understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective
• measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Our client, a top-tier logistics and freight solutions provider, is looking for a Regional Tender Analyst to oversee and streamline tenders across the Asia-Pacific region. You’ll report directly to the Manager – Regional Tender Management, APAC, and play a critical role in managing tender submissions and pricing strategies.

Core Duties:

• Handle the end-to-end tender process (RFQ/RFP) for key clients in the Asia-Pacific region.
• Specialize in RFQs with an Intra-Asia focus, including analyzing, coordinating, and pricing tailored solutions.
• Collaborate with regional tender teams to align with internal protocols.
• Liaise with stakeholders to establish pricing strategies and secure approvals.
• Maintain tender data, reports, and key metrics in monitoring systems.
• Provide expert advice to Asia-Pacific pricing and tender teams.

Skills & Expertise Required:

• Bachelor’s degree in business or related field with 3+ years of experience in sea or air freight tenders, ideally within freight forwarding.
• Comprehensive knowledge of logistics, carriers, and trade routes.
• Skilled in project/time management, written communication, and data analysis.
• Advanced proficiency in Microsoft Office, particularly Excel, with strong numerical accuracy.

If you’re ready to make your mark in tender management, apply today!

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organizational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities:

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

Job Description:

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mockups, creating test cases and testing, and driving a smooth deployment and adoption and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Use of Excel, Access, and SQL to perform collection, analysis and profiling of large volumes of data
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• Assist in any other duties as required by the manager or supervisor

COT Products

• Lead outreach and qualifications
• Follow-up communications
• Database management

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Prior knowledge and experience in Business Analytics
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Basic SQL knowledge
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment
• Must be able to commit for at least 4 months (Full Time)

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

About the company
Our client is a renowned global reinsurance company, seeking a risk & compliance professional to join the team, reporting directly to the Head of Risk & Compliance.

About the job
You will be responsible for ensuring compliance with regulatory guidelines, providing advisory support, conducting compliance monitoring, and completing risk assessments. You will be responsible for conducting due diligence, AML, and sanction screenings ensuring alignment with MAS requirements, drafting and conducting compliance training, and reviewing internal policies. The role also involves identifying and enhancing internal controls, and managing ad-hoc projects.

Skills and experience required
At least 3-5 years of risk & compliance experience ideally in the re/insurance industry. In order to succeed, you should be analytical, possess strong business acumen, with strong regulatory knowledge. You should possess excellent communication and stakeholder management skills.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Job Scope

• Collate and manage all the details regarding the application for the assigned business vertical information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy
• Collate and rationalize all stakeholders’ requirements and walkthrough these requirements with team.
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Job Qualifications

• A Degree in business, Finance, or related field
• With at least 1 year of business analysis experience. Banking domain background is a plus.
• Able to liaise with stakeholders, internal tech teams, solution engineers and work closely with them to determine acceptable solutions.
• Good written and spoken communication skills, and documentation skills

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Partnering across our Technology platforms, you will help to drive day to day operational and financial responsibilities of this portfolio, in ensuring the fundamentals are in order, including but not limited to financial processes, governance, risks and controls. You will also be a key stakeholder in helping drive the transformation of Finance Technology business processes.

This includes but not limited to the following:

• Support the implementation of process changes and the change agenda within the Technology Finance team
• Preparation of financial performance reports and insightful commentaries to track and drive business performance and enable strategic and operational decisions
• Prepare material for the monthly review meetings with senior Platform stakeholders and Finance Leads
• Prepare quarterly Business Review with the COO
• Performing month end close processes to ensure accuracy and completeness of our financials
• Work closely with countries to review monthly financial performance, as well as investigate variances and identify business risks and opportunities.
• Ownership and accountability for timeliness, data accuracy and process adaptation as needed in delivery of various Regional Reporting data sets and reports to various stakeholders.
• Develop and put together cohesive presentations for internal and external forums. This will require active facilitation and teamwork across businesses and functional units.
• Participation in cross functional project work to help drive the strategic agenda.
• Actively participate in the learning and sharing of best practices.
• Preparation and in-depth analysis of the Technology Budget 2025 review

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Key Accountabilities:

• Maintain and support new and existing IT systems.
• Ensure the smooth operation of applications and promptly resolve issues.
• Manage the change control process for IT systems to ensure seamless implementation of system changes.
• Gather and analyze user requirements to propose relevant solutions.
• Maintain and update various documentation (e.g., requirements specifications, user guides) for IT systems.
• Participate in all aspects of project implementation, from initiation to roll-out (design, build, testing, end-user training, go-live support, documentation).
• Resolve project issues with vendors and key stakeholders to ensure smooth project implementation.

Qualifications & Experience:

• Degree in Computer Science, Information Technology, or a related field.
• At least 3 years of experience in SAP FI/CO modules, with strong functional knowledge in AR, AP, GL, Bank Accounting, FA, and Project Accounting.
• Technical knowledge required in SAP-ABAP programming, smart forms, BAPI, BDC, and user exits.
• Ability to independently handle requirement gathering sessions, prepare functional specifications, and support testing activities for user sign-offs.
• Preferably, a minimum of 1 full lifecycle implementation experience of SAP as an Analyst/Consultant.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Employer questions

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Intellimaticz Pte Ltd

Role: Business Analyst

Job Requisition Number: JR46301

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Coordinate with various stakeholders in each business unit to analyse and provide SME support in department’s role matrix amendment.

· Perform application onboarding activities which include requirement gathering, build, UAT and support production deployments into the IDM solution.

· Manage the bank’s access review exercise which includes application access reconciliation and consolidation into centralized access repository.

· Review application access matrix.

· Perform maintenance of Segregation of Duty (SOD) rules in the IDM solution.

Providing audit related data to internal and external auditors.

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· Relevant experience in any of the IDM tools

· Strong knowledge of role-based access control.

· Strong knowledge of Oracle SQL and proficient in writing complex SQL queries.

· Practical knowledge of scripting languages, preferably Python / Java.

· Hands on experience with Reporting tools with excellent computational ability.

· Effective communication skills require excellent stakeholder management skills, has ability to multitask effectively and need to be a good team player.

· Work independently with minimal to no supervision.

Technical Skills

IDM tool (any), SQL queries, Reporting tools (any), Data/role analytics

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location