What you will do:
As Specialist, HR Operations, APAC, you will provide specialized administrative support to employees and line managers. Responds to complex inquiries from employees across the enterprise. Administers and executes certain HR programs. Collects and analyzes data to support HR activities.

How you will do it:

• Provide general support on work pass (new application, renewal, cancellation, etc)
• Manage the end-to-end payroll process, ensuring timely and accurate payment for all employees
• Prepare monthly payroll journals, reports, accruals & cost charging to Finance
• Manage on tax clearance submission, monthly CPF submission & annual income tax submission
• Maintain payroll records and ensure compliance with local labor laws and regulations
• Address payroll-related queries and resolve discrepancies in a timely manner
• Participate and support HR/Payroll Projects
• Handle staff enquiries on payroll matters

What we look for

• Diploma in Business/HR or equivalent with more than 2 years of work experience
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Good communication and interpersonal skills
• Ability to handle confidential payroll information with discretion
• Basic knowledge of Singapore payroll regulations, CPF, and tax filings
• Good working attitude and willingness to learn new skill

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Exciting Opportunity: Talent Acquisition Specialist (Recruiter)

Location: Robinson Road, Singapore (Hybrid Remote)

Are You Passionate About Connecting Great Talent with Great Opportunities?

Join Exodus Capital as a Talent Acquisition Specialist and become a key player in building a high-performing, dynamic team. We’re seeking an enthusiastic recruiter who thrives in a fast-paced environment and has a knack for identifying and engaging top talent.

Why Join Us?

At Exodus Capital, we believe people are at the heart of every successful organization. As a Talent Acquisition Specialist, you’ll enjoy:

Attractive Compensation and Benefits:

• Competitive Monthly Salary: $4,000–$6,000 (before bonuses).

• Performance-Based Bonuses: Recognition for meeting and exceeding recruitment targets.

• Annual company trips to Asia-Pacific, Europe, and the USA to celebrate success.

Career Growth & Development:

• Comprehensive training programs to refine your recruiting and leadership skills.

• Opportunities for career progression into leadership roles in Human Resources.

• Exposure to cutting-edge hiring tools and strategies.

Work-Life Balance:

• Hybrid work model with office hours from 10 AM to 5 PM (Monday to Friday).

• Vibrant team culture with regular team-building activities and a supportive environment.

• Office conveniently located 5 minutes from Telok Ayer MRT for easy commuting.

What You’ll Do

As a Talent Acquisition Specialist, you’ll play a vital role in shaping the company’s success by attracting, selecting, and onboarding the best talent. Your key responsibilities include:

• Partnering with hiring managers to identify staffing needs and create strategic recruitment plans.

• Sourcing and engaging with high-potential candidates through various platforms and outreach methods.

• Conducting interviews and assessments to evaluate candidates’ skills, experience, and cultural fit.

• Managing the end-to-end recruitment process, from posting job ads to negotiating offers.

• Building a robust talent pipeline to ensure the company’s continued growth.

• Representing Exodus Capital at job fairs, networking events, and recruitment drives to promote the company’s employer brand.

About You

We’re looking for someone who is passionate about recruitment and has the drive to build exceptional teams. The ideal candidate should have:

• A diploma or degree in Human Resources, Business Administration, or a related field.

• 1–2 years of recruitment or HR experience (preferred, but fresh graduates are welcome to apply).

• Strong interpersonal and communication skills to engage with candidates and stakeholders effectively.

• A proactive attitude with the ability to handle multiple tasks in a dynamic environment.

• An interest in leveraging innovative tools and strategies to streamline the hiring process.

Why Exodus Capital?

At Exodus Capital, we don’t just hire employees—we create opportunities for careers to flourish. With a focus on collaboration, innovation, and continuous learning, you’ll thrive in an environment that values your contributions and supports your growth.

Take the Next Step in Your Career

This is your chance to join a company that’s as passionate about building teams as you are. Be part of a thriving organization that invests in people and celebrates success.

Apply now to become a Talent Acquisition Specialist at Exodus Capital—and help us shape the future, one hire at a time!

JOB DESCRIPTION

An MNC in the commodities industry is currently looking for a Trade Operation Specialist to join their expanding team.

Reporting to the Manager, the incumbent will be responsible mainly to handle trade operations daily tasks for dry bulk commodities. The job scope include oordinating vessel logistics, fulfilling shipment requirements, handling Letters of Credit (LC) and liaise with banks, preparing invoices, preparing and verifying shipping documents, and tracking cash flow, shipments, and demurrage or dispatch claims.

The role also include risk management by reviewing contracts, monitoring credit limits, and addressing potential transaction risks, while maintaining compliance with policies.

Successful candidates can expect to work in a fast-paced work environment with a great cohesive team for the established organization.

REQUIREMENTS:

• Minimally Diploma
• Minimum 6 years of relevant experience in Dry Bulk Commodities Trade operations
• Strong knowledge in L/C and UCP600
• Software proficiency in SAP or Commodities Trading Systems
• Experience with bulk shipping, laycan, and demurrage

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are looking for a data-driven and creative Digital Marketing Specialist who excels in optimizing performance marketing campaigns and driving user growth. The ideal candidate combines strong analytical skills with a passion for creating impactful marketing strategies that deliver measurable results. You should be comfortable navigating multiple online marketing platforms, experimenting with innovative approaches and collaborating with cross-functional teams. A proactive mindset, excellent communication skills and a knack for translating insights into actionable strategies will set you apart in this role.

Location: Singapore

Key Responsibilities

• Drive user acquisition through performance marketing channels such as search, display, the website, app and other innovative channels.
• Manage channel activities to meet business objectives such as ROI and user growth targets.
• Design, plan and execute tests on optimization levers such as targeting, creatives, campaign structures, landing pages.
• Manage and optimize Syfe’s website for better conversion.
• Collaborate with a wider marketing team on integrated marketing campaigns.
• Support team with insights from conducting market and user analysis.

Qualifications

• 2 - 4 years of experience in marketing, with at least two years of direct experience working with online marketing platforms preferred.
• Highly analytical with strong numerical reasoning skills.
• Excellent communicator who can formulate ideas and structure findings.
• A self-starter, fast learner with a can-do attitude.
• Experience with WordPress or Webflow is a plus.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual interview with the Hiring Manager (45 min)
• Take-home technical assignment that mimics real-world problems relevant to your role (2-3 days)
• Onsite technical assignment presentation with the Hiring Manager and other team members (60 min)
• Virtual/Onsite interview with our People & Culture team (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Mandarin to liaise with customers in Taiwan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

The Trusted Payment Sales Specialist team is part of the LSEG Risk division which is the fastest growing segment within London Stock Exchange Group.

In this role you will sell bank verification products to prevent fraud in the region. Fraud continues to rise; authorised push payment fraud alone is expected to rise $331 billion by 2028. EU regulation in late 2025 will mean bank verification checks will be mandatory for Banks and PSP. It is likely this will extend to other industries and countries. LSEG Risk Intelligence recognise the market to be a double-digit growth market. We are investing across the business to seize the opportunity and with expanding product development for EMEA and APAC, we are well positioned to take a global leading position based on our existing leading position in the US market.

The Trusted Payment Sales Specialist Sales Specialist will initiate and build relationships with potential and existing clients across corporate, fintech and bank sectors. The focus will be on strategically identifying and developing new business. This is done by penetrating new markets and targeting new prospects while also growing sales with existing clients. The best fit for this role is an experienced sales hunter.

Essential Duties & Responsibilities

• Create and maintain strong long-term relationships with clients, prospective clients, lead groups and other sources to increase customer awareness and generate new, repeat and referral business.
• Identify and initiate new sales opportunities through a strategic analysis of existing client accounts
• Develop a thorough understanding of client and prospective client businesses and industries
• Negotiate and influence to build consensus about Trusted Payments products across all levels of a client’s organization
• Create and present compelling value propositions that are aligned with client needs to sell new products and services
• Proactively advocate for Trusted Payment services, cross-selling additional services to existing clients
• Prospect and establish a pipeline of new opportunities while closing existing ones
• Develop new business, both with and without the use of Trusted Payment lead-generation platforms
• Collect data and leverage information provided by business development sources to anticipate client needs and determine product fit
• dynamic presentations and product demonstrations at various points in the sales cycle, ensuring thorough orientation to the product both before and after the sale
• Monitor, report upon, and manage transaction volume per account as needed
• Use Salesforce to manage and maintain accurate forecasts on an ongoing basis
• Collaborate internally with key Trusted Payment stakeholders to drive deals
• Participate and coordinate with integration and implementation teams
• Attend test account calls and meetings
• Leverage events, whitepapers, webinars, industry concerns/issues and other strategic items/initiatives to drive new sales and increase sales to existing clients
• Participate in the planning and marketing of Trusted Payments client events
• Attend tradeshows and other events as required
• Thrive in a fast-paced environment and adjust to rapidly changing priorities when needed
• Position requires business travel dependent upon both Client and Trusted Payment need - estimated at up to 25%

Requirements

• Bachelor’s degree preferred
• Payment sales experience for account-to-account payment rails, be that selling data and/or software propositions.
• Payment domain expertise and knowledge about payment and fraud trends.
• Excellent prospecting, communication, presentation, and networking skills
• Must have experience cold calling (phone) and email/LinkedIn prospecting across corporate, fintech and bank sectors
• Incentive-driven sales “hunter”
• Record of accomplishment of successful solution sales within the payment space
• Experience initiating and building relationships with executive-level management
• Self-motivated and enterprising person with the ability to work independently
• Strong problem-solving skills and high-level needs-diagnosis skills
• Capability to influence others and get results
• Successful experience carrying a new business quota in a performance-based compensation model

BOS Trustee Limited is the trust company owned by the Bank of Singapore Limited. Headquartered in Singapore and regulated by MAS. The company provides trust administration services. The incumbent will support the business in trust administration activities. A team player to join and support the trust company in administration of trust mandates.

· Assist the trust company in client account administration maintenance matters for the trusts such as

-Processing of the bank account opening documents/update forms, liaise with bank counterparties as necessary

-Updating of authorised signatories of bank account(s)

-Preparing trust related documentation as required

-Updating of records in trust system

-Upkeeping good accurate records/trackers of trust information (e.g. trust relevant parties) as well as trusts and/or company activities

· Assist with review of onboarding documentation to ensure completeness and that it meets policy requirements.

-Where required, carry out name screening in accordance with bank standards. Conduct assessment on potential hits, follow compliance guidance and procedures.

-Complete the new business checklist, and assessment for trust relationship manager and team head sign-off

-Interact with front office/wealth advisory/stakeholders to obtain documents

· Handle and co-ordinate ad hoc projects as required by business needs. Maintaining relevant spreadsheets to track and record progress as necessary.

· Assist the trust company with filing and records management, archiving, office general matters e.g. directing telephone calls and filing/mail activities as required (e.g. bank statements, account records, client documentation, seal maintenance, maintenance/review of mailboxes).

· Act in accordance with core values (Lasting Value, Integrity, Forward-looking, Respect, Responsibility) of the organization, and demonstrate the highest standards of business and personal conduct.

Job Description

• Manage multiple projects and responsible for the execution from planning to initiation to completion.
• Act as an IT security expert for department in the areas of cybersecurity assessments, IAM, PAM, Active Directory, Database Access Management, WAF, Firewall and EPP/EDR
• Determine project goals to ensure the project supports business and cybersecurity objectives and strategies. Communicate project objectives junctures to obtain buy in from all stakeholders
• Conduct regular audits and assessments to ensure compliance with security policies and industry regulations
• Manage cybersecurity standard and policies framework for security awareness training
• Collaborate with IT and Security teams to integrate Security Services into existing infrastructure and applications
• Manage vendor to deliver projects, change requests and service requests on time to meet overall project goals.
• Ensure smooth transition from project delivery to operations.
• Support the day-to-day management of Security Project Enhancements and Operations

Requirements

• Degree in IT or equivalent
• Knowledge of Cybersecurity Domain with at least 8-12 years within IT industry, with at least 5 years of relevant hands-on experience in security governance, risk management, application security design, security project management or security operation.
• Solid understanding of SDLC and experience through minimum 5 full project lifecycles. Good grasp of IT technologies, methodologies and best practices.
• Experience in one or more of the following types of project implementations: IAM, DevSecOps, Security Migration projects.
• Possess leadership qualities and strong interpersonal skills with the ability to work with different groups of stakeholders.
• Strong critical skills such as collaboration, oral, written and verbal communication skills and analytical capability.
• Increased acumen for planning, strong time management skills and ability to multi-task and manage multiple projects.
• Strong planning, time management, risk management and risk articulation skills.
• People, result, and customer oriented with multi-tasking capabilities.
• Able to work under pressure.
• Must be able to work independently, as well as in a team environment and be a good team player.
• Healthcare domain knowledge would be an advantage.
• Knowledge of Government Commercial Cloud services migration, AWS, cloud security, supporting Agency Security Operation and GCSOC.

At Concentrix, we strive to find and grow exceptional people like you.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

We continue to offer revenue generation services now with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy, Talent and Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.

Renewal Sales Representative

Reporting to the Sales Manager, the Renewal Sales Representative role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team. You will articulate the value of products or services to customers and accountable for revenue retention motions including product/service contract renewals, extension, upsell and expansion.

As part of our organization’s growth, this is a permanent role where you get to develop a new technology business line as our organization expands the business. We’re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.

Successful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. In addition to revenue generation sales, you will provide accurate sales forecasting, generate customer quotes, perform customer research, update account notes in our customer relationship management (CRM) system.

Responsibilities

• Works with complex and large territory/account, products/services, sales or account management processes and may serve as subject matter expert.
• Understand and capture the Voice of the Customer for assigned client.
• Respond to customer inquiries by following standard scripts and procedures.
• Confirm commitment of client’s maintenance contracts and works towards assigned contract revenue goals.
• Create a sales funnel that can support quota overall attainment.
• Make and receive calls with the intent of selling products/services or renewing existing contracts.
• Achieve and exceed quota targets and activity metrics within assigned accounts/territory.
• Convert small starting opportunities to significant sized opportunities over time.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Undertake research to understand prospect organization structures and identify important players.
• Assess client needs, requirements and facts to adequately recommend satisfactory product solutions.
• Work on problems of diverse scope where data analysis requires evaluation of identifiable factors.
• Develop excellent technical knowledge needed for value proposition and solution selling.
• Collate and deliver exec-level presentations.
• Assess competitors by analyzing and summarizing competitor information and trends; identify sales opportunities and lead.
• Maintain the CRM to ensure all relevant data is captured promptly.

Competencies

• You will provide renewal selling services or solutions to a dedicated territory in ANZ, SEA, GCR, India region. Each region will be managed by a dedicated Renewal Sales Representative as an account manager. Candidates with excellent command of English/ Mandarin/ Cantonese/ Hindi language, cultural nuisance are encouraged to apply for this role as it requires business language liaison with each territory.
• Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.
• Strong consultative approach to engage clients and prospects.
• Result-driven with strong track record in delivering sales targets.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• 5 days work week (Mon - Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Onboarding and on-the-job learning programme will be provided.
• Comprehensive healthcare and medical plans including flexible benefits programme.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

If this sounds like an interesting opportunity, hit apply!

All shortlisted candidates will be contacted.

To develop and execute content strategies that drive brand awareness, engagement, and growth.

Key Responsibilities-

• Content Strategy & Creation:

1. Develop and implement content strategies aimed at driving awareness, engagement, and virality across digital platforms.
2. Design and create high-quality creative materials for various digital platforms (web, social media, email) and print, ensuring alignment with brand identity and business objectives.

• Audience Engagement:

1. Manage and expand the audience across owned media channels, including social media and email marketing.
2. Analyse content performance and audience insights to optimise future content strategies and improve engagement metrics.

• Cross-Functional Collaboration:

1. Collaborate closely with internal teams such as business, product, sales, and operations to deliver cohesive solutions that meet project requirements and deadlines.
2. Ensure all content aligns with the broader company goals and supports marketing campaigns.

• Support & Administrative Tasks:

1. Assist in organizing and managing marketing-related meetings, including taking minutes and preparing reports as needed.
2. Provide general support to the marketing team, including project coordination and task management.

Requirements:

• Proven experience in executing marketing strategies, including social media, email marketing, and content marketing, with familiarity in tools such as Google Analytics and social media management platforms.
• Basic skills in motion design and video production to enhance content creation for digital platforms.
• Strong ability to analyse content performance and implement improvements based on data-driven insights.
• Ability to manage multiple tasks and meet strict deadlines, while maintaining high-quality output.

- Proactively source and attract top talent using job boards, social media, networking, and referrals.

- Conduct in-depth interviews, assess candidate skills, and ensure they align with our company culture.

- Use data to identify areas for improvement and recommend strategies to optimize our recruitment processes.

- Stay updated on industry trends to keep our recruitment strategies fresh and effective.

- Excellent written and verbal communication skills, with the ability to build rapport quickly with candidates and hiring teams.

- Collaborative, positive attitude, and ability to work well with others.

Duration: 2 years contract

Location: AMK

Working hours: Mon - Fri (830am - 6pm)

Summary

You will be required to work in a team to process payroll for multiple cycles (main & off-cycle). At the same time, you will also facilitate to ensure that data interfaced from HR Information System to the Payroll System are accurate to ensure accurate and timely salary pay-outs. Where required, you will be required to provide feedback and highlight improvements to the systems to enhance operational effectiveness.

Responsibilities

• Process end-to-end payroll for an organisation with a headcount of 500 or more, including but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF and refunds, submission of NS and Government Paid Leave claims, processing transport/dental claims from employees, ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for non-local resignees and annual IR8A, etc.
• Correspond with HR business partners to retrieve data and inputs necessary for relevant pay elements.
• Report data inaccuracies in payroll systems and report to managers and clients for advice. Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.
• Maintain a secured archival of payroll files to support annual and ad-hoc audit exercises.
• Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.

Requirements

• Min. GCE 'O' levels
• Minimum 3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP systems.
• Proficient in Microsoft Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Document Change Control Specialist

Duration: 18 months contract

Location: Changi Business Park (CBP)

Responsibilities:

• Administers document revision control to ensure appropriate security based on business need
• Assists with the assessment, and/or deployment of electronic document management systems
• Provide additional support to the organization as required including maintaining original documents, loading PDFs into the SharePoint, updating controlled lists
• You will be responsible for seamless, rapid and global implementation of material, BOMs, and product data supporting the business strategies and supply chain requirements via the Change Order process management
• Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
• Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products released to mass production or customers

Requirements:

• Min Diploma
• Responsive, flexible and able to succeed within an open collaborative peer environment.
• Direct experience in process documentation preferred
• You must be motivated to work in a data driven environment
• Knowledge of Agile or alike PLM tools preferred
• Proficient with MS Office.
• Ability to be organized, detailed-oriented, multitasked, prioritized, and meeting deadlines as needed
• Good communication and interpersonal skills.
• Able to work independently with minimum supervision and a positive work attitude.

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Specialist - C11, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Specialist (IS) is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred
• Relevant CMFAS and M papers required

Education:

• Bachelor’s/University degree or equivalent experience

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Specialist - C11, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Specialist (IS) - C11 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

Responsibilities

• Oversee the entire recruitment process, including job fairs, employee engagement, and other HR projects.
• Collaborate with department heads to understand their staffing needs and ensure those requirements are effectively met.
• Ensure all hiring practices comply with fair employment guidelines and promote equal opportunities.
• Manage onboarding and exit procedures to facilitate smooth transitions for employees.
• Build and maintain partnerships with educational institutions to support talent pipelines.
• Generate and update various HR reports to provide insights and support decision-making.
• Assist with day-to-day HR operations and provide support across various HR functions.
• Perform any other tasks as required by the HR department.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in recruitment/talent acquisition and HR Operations within a multinational organization, with exposure in managing high-volume hiring.
• Proficiency in Microsoft Office Suite, with strong expertise in Excel.
• Exceptional communication and interpersonal abilities, capable of working effectively with all levels of staff.
• Detail-oriented, highly organized, and a resourceful team player with a strong sense of urgency.
• Capable of managing a demanding workload with a hands-on approach.
• High ethical standards in handling sensitive and confidential information.
• Flexible, self-driven, and capable of working independently with minimal supervision.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXVY58RR

P-Serv is partnering our Client, a leading name in digital transformation and they are looking for HR talents to be a part of their team!

As a Payroll Executive, you will be assisting the HRBPs in the following:

• Manage the payroll processing including but not limited to receiving data inputs from various parties and through the system
• Verification of this data against supporting documents
• Ensuring that data is correctly interfaced from Workday to Excelity
• Manage payroll process to ensure that resignees are encashed their outstanding leave balance and withholding of salary until verification that Exit Clearance is completed
• Prepare accounting entries for accruals (E.g. Bonus, CPF, Leave, Claims)
• Manage the claim and reimbursement process for Government Paid Leave (e.g. childcare, maternity, paternity, share parental leave) via the Government portal and ensuring relevant journals are posted
• Manage secondment billing for seconded staff
• Manage payments to external organisations by providing information to Finance and ensuring any relevant journals are done
• Support regular payroll audits by internal and external auditors, including but not limited to the preparation of payroll figures and documents requested by auditors and key personnel remuneration reporting
• Support the HR team in the implementation their policies and programs by ensuring these are operationalised and smoothly executed
• Perform on-going review of processes and systems (including system user acceptance test, if required) for operational excellence
• Any other ad-hoc matters

Job Requirement

• Diploma in Human Resources or relevant discipline
• Tech-savvy with good proficiency in Microsoft Office and technology tools (Note: Excel skills such as vlookup and pivot tables are important)
• Experience with Workday or Excelity (Ceridian) systems
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Strong aptitude to learn quickly, pick up new skills and adaptable
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Mon – Fri, 8.30am – 6pm (Hybrid)
• Mapletree Business City (Pasir Panjang, Nearest MRT – Labrador Park)

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Key Responsibilities:

• Payroll Processing:

Responsible for the timely and accurate processing of Payroll

Handle staff resignation and income tax related matters

Support in administration of staff benefits includes reimbursement, update of Annual Leaves, Medical Leaves & etc.

Cross checking new hire staff personal data keyed in by TA team.

• System Maintenance and Support:

Maintain and update the payroll system, ensuring it is functioning correctly and efficiently.

Implement system upgrades and patches as necessary, working with IT and software vendors.

• Compliance and Reporting:

Ensure compliance with local laws and regulations related to payroll, tax, and statutory requirements.

Assist in audits and inspections by providing necessary payroll information and documentation.

• Process Improvement:

Identify opportunities for process improvements and automation within the payroll system.

Develop and implement best practices for payroll operations to enhance efficiency and accuracy.

Collaborate with HR, finance, and IT teams to streamline payroll processes and integrate systems.

• Documentation and Record Keeping:

Maintain accurate payroll records, ensuring all employee information is up-to-date and securely stored.

Document payroll processes and procedures, creating and maintaining a payroll manual for reference.

Ensure timely and accurate filing of payroll-related documents and records.

Any other ad-hoc duties as assigned

Qualifications:

Diploma in Human Resources, Accounting, Finance, or related field.

Minimum 3 years of experience in payroll administration, preferably in a similar role.

Proficiency in payroll software and systems; experience with InfoTech is an asset

Strong understanding of Singapore payroll laws and regulations.

Excellent attention to detail and accuracy in handling payroll data.

Strong analytical and problem-solving skills.

Why Adenza

When you work at Adenza, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we’re all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we’re committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

What We Offer

This is a permanent full-time role based in Singapore following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive a competitive salary package, incredible private health insurance, employee stock purchase plan, a global mentoring program, counseling through our Employee Assistance Program, and more.

What You Will Do

As Sales Executive Specialist, you will close sales in order to meet individual/team quotas and company business objectives. Possibly manages existing accounts as part of a larger Account Team or could manage named accounts within a geography for a particular product or product set. Typically have a limited number of key/strategic accounts and maintains relationships with clients at the senior management or executive level. Generates business with new clients as well as generating additional business with existing clients.

• Identifies and articulates key areas of opportunities in the market. Analyzes development of sales, retention, and marketing initiatives that support a specific region– ultimately driving revenue and generating business with new clients as well with existing clients.
• Supports the Senior Sales Executives in closing deals in order to meet individual/team quotas and company business objectives.
• Assists the Senior Sales Executives in conducting regular status and strategy meetings with the customers’ senior management to understand their needs and link them to the organization’s product/service strategies.
• Responds to escalated customer issues.
• Develops a good understanding of industries, regulatory environments and markets.

What We Expect

• Education Required: Bachelor’s degree in business, finance, or marketing/sales
• Experience Required: At least 6 years

Does It Sound Like You?

Please follow through by clicking the “Apply” link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and where a career at Adenza can take you.

Adenza is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Cantonese to liaise with customers in Hong Kong.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Roles and Responsibilities

- Handling of calls

- Screening and onboarding of potential candidates

- Monitor daily sales report

- General administrative support

- Assist in simple payroll process and confirmation

- Preparation and submission of weekly financial reports

- Other adhoc duties as assigned

Requirements

- People oriented, comfortable speaking to people

- Effective organisation of data

- Accurate data entry

- Adaptable and Independent worker

- Good team player

- Responsible and take ownership of work