• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Strong interpersonal and communication skills
• Familiar with Employment and CPF Acts
• Ability to work in a high transactional volume environment
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

The Job:

• Responsible for the maintenance of the general and subsidiary ledgers to ensure all accounting transactions are promptly recorded, classified and analyzed
• Coordinate and review the reconciliation of major account balances to subsidiary ledgers at month-end close
• Timely preparation of reconciliation of general ledger accounts on monthly basis within established system to verify the validity and accuracy of all transactions booked
• Verifies monthly accounting inputs, product movements, and product reconciliation according to accounting principles and policies

The Requirements:

• Min Diploma / Degree in Accountancy with min 5-6 years of relevant working experience
• Proficient in MS office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Scope

• Project management: analytical, raw material and microbiological method introduction and analytical equipment qualification
• Assist in regulatory filing and method launch
• Helping out in invalid results tracking, trending and investigation
• Conducting unexpected results investigation
• Control trend establishment and investigations
• Reference standard and reagent qualifications
• Conducting compendia review
• Assisting in audit preparation and involvement and other tasks as assigned.

Job Requirements

• A minimum experience of 3-5 years in Pharmaceutical, Biopharmaceutical or related manufacturing environment.
• Six Sigma Greenbelt training would be helpful.
• Demonstrated experience e.g. in the area of method validation, method transfer, method verification.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

For interested candidates, please send your updated resume:

Job Scope:

• To prepare dossier & product registration submissions for timely introduction of new products and responsible for supplemental filings for any changes.

• To in data/information gathering & dossier compilation for product registration submission & other related licenses for affiliates & distributors including progress monitoring & follow-ups.

• To provide regulatory support, update, advisory & knowledge sharing with, 3rd party manufacturers & other manufacturers and to affiliates & distributors in order to remain in compliance with the government regulatory requirements in Asia Pacific.

Job Requirements:

• BSc in Medical Science or equivalent

• Min 1 years’ experience in regulatory affairs including regulation research, technical documents creation and regulatory submissions.

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

General Responsibilities

Local Product Registration

o Prepare and submit product registration documentation and other relevant licences’ application

o Ensure and maintain product approvals and licenses where applicable

o Perform regulatory assessment and clearance to order blockage related to regulatory matters

o Support business partners in new product registration, re-registration, renewal and amendment

o Support Sales, Marketing and regulatory related areas

Regional Product Registration

o Maintain product registration records and databases to ensure proper documentation and record filing

o Maintain the knowledge and awareness of current applicable regulations and standards

o Support business partners in new product registration, renewals and amendments

o Support Sales, Marketing and all regulatory related areas

o Assisting the operational tasks as required

Job Requirements:

· BSc in Medical Science or equivalent

· Min 1 years’ experience in regulatory affairs including regulation research, technical documents creation and regulatory submissions.

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities
• Provide direct patient care to an assigned group of patients and assist the doctors and nursing staff during treatment and examination of patients.
• You will have the opportunities to work in Clinics, Wards, High Dependency Units, Operating Theatre (OT), and Accident and Emergency (A&E).

Job Requirements:
• Possess at least a Professional Certificate/NiTEC,Nursing or equivalent
• Registered as Enrolled Nurse with the Singapore Nursing Board
• Trained in BCLS + AED or CPR + AED
• Required to work on 3 rotating shifts including weekends and public holiday


For interested candidates, please send your updated resume:
Email: [email protected]
WA: wa.me/6596503173
Tele @jesswongie

Jessie Wong Yuan Si
R2197171
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: CBD

Key Responsibilities:

1. EN 9100 Certification Preparation:
   • Lead the deployment and implementation of EN 9100 standards within the new factory.
   • Develop and oversee the creation of required process documents, including Quality Manuals, flowcharts, procedures, and work instructions.
2. Process Optimization and Documentation:
   • Conduct process mapping to define and document process flows, interfaces, inputs/outputs, criteria, and KPIs.
   • Establish and maintain dashboards to monitor quality performance and ensure compliance with EN 9100 standards.
3. Auditing and Compliance:
   • Conduct internal and external audits in line with certification requirements (e.g., EN 9100, ISO 9001, ISO 14001, etc.).
   • Support and coordinate Management System Certification audits, ensuring successful outcomes.
4. Team Engagement and Communication:
   • Act as the primary point of contact for all quality-related activities, engaging with cross-functional teams to align actions with certification goals.
   • Drive team collaboration through effective communication, synthesizing information, pushing action plans, and ensuring feedback loops.
5. Continuous Improvement:
   • Identify gaps and areas for improvement within existing processes and implement corrective actions.

Required Qualifications and Skills:

Education and Experience:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 3 years of experience in EN 9100or ISO 9001 standard deployment or operations.

Technical Skills:

• In-depth knowledge of EN 9100 standards (ISO 9001 knowledge is acceptable if complemented by relevant experience).
• Proven expertise in internal and external audits, with experience in certifications such as ISO 9001, EN 9100, ISO 14001, or ISO 17025.
• Strong process-oriented mindset with the ability to map processes, define KPIs, and develop dashboards.
• Proficient in creating and revising quality documentation, including manuals, flowcharts, and procedural instructions.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

Job Responsibilities:

• Support daily Quality Assurance activities, ensuring compliance with approved SOPs and policies in a multi-product, contract manufacturing facility.
• Provide quality oversight (participate GEMBA walk, GMP walk)
• Apply a solid understanding of cGxPs in a GxP setting, performing tasks with minimal supervision.
• Revise, review, and approve SOPs, protocols, reports, and records to ensure accuracy and compliance.
• Make real-time decisions on process events based on knowledge of SOPs and policies.
• Promote collaboration within teams to achieve objectives, demonstrating strong interpersonal skills.
• Perform other tasks as assigned by the supervisor to support the Quality Assurance department.
• Perform IQ and OQ. Involve in URS, design specifications

Requirements:

• Min Diploma/Degree in science related
• Knowledge of regulatory requirements and GMP quality systems.
• Experience in Quality Assurance in any industry

Interested candidates, do submit your resume to [email protected]

Attn: Ariel Fong Jea Yee (Outsourcing Team)
Audrey Chan Yu Jing (R1104782)

Recruit Express Pte Ltd (99C4599)

EA License No: 99C4599

EA Personnel No: R1761665

- Digital Platform Management : Monitor and manage the daily operations of digital platforms, including websites, apps, and internal tools, ensuring their performance and availability.

- Troubleshooting & Support: Provide technical support and troubleshoot issues related to digital tools and platforms. Collaborate with IT or external vendors to resolve complex issues.

- Process Optimization: Identify and implement improvements in digital workflows and processes to increase efficiency and reduce downtime.

- Data Management: Handle data entry, extraction, and analysis tasks to support digital operations. Ensure data integrity and accuracy across all platforms.

- Coordination: Liaise with internal teams (e.g., marketing, sales, IT) to ensure digital operations align with overall business objectives.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Drive quality culture and promote GMP compliance behaviors to the site.
• Ensure site compliance to Quality Standards (QS) and ICH guidelines.
• Provide QA oversight to the site GMP operations to ensure products produced in compliance with the Quality Standards (PQS).
• Collaborate with cross functional teams to improve quality systems.
• Understand regulatory expectations and support site inspection readiness.
• Work with supply chain and drug product sites to ensure timely delivery of quality products.
• Work with GCMC to file products and address regulatory queries in an accurate and timely manner.
• Require working on rotating shift.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Responsibilities
• Provide direct patient care to an assigned group of patients and assist the doctors and nursing staff during treatment and examination of patients.
• You will have the opportunities to work in Clinics, Wards, High Dependency Units, Operating Theatre (OT), and Accident and Emergency (A&E).

Job Requirements:
• Possess at least a Professional Certificate/NiTEC,Nursing or equivalent
• Registered as Enrolled Nurse with the Singapore Nursing Board
• Trained in BCLS + AED or CPR + AED
• Required to work on 3 rotating shifts including weekends and public holiday


For interested candidates, please send your updated resume:
Email: [email protected]
WA: wa.me/6596503173
Tele @jesswongie

Jessie Wong Yuan Si
R2197171
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Key Responsibilities:

• Achieve revenue and margin goals by aligning client needs with the company's solutions and offerings.
• Take full ownership of client relationships throughout the buying cycle, ensuring satisfaction and managing commercial agreements.
• Conduct market research to identify target market requirements and key business drivers.
• Proactively seek and explore new business opportunities to expand the client base.

Requirements:

• Proficiency in both English and Japanese (spoken and written) to engage with Japanese-speaking clients and stakeholders.
• A Diploma or Bachelor's degree in Business Administration, or equivalent experience.
• A minimum of 3 years in IT-related sales and 5 years of overall sales experience.
• Strong reporting skills for effective communication with management.
• A positive and proactive attitude to foster relationships with various stakeholders.
• Proven ability in sales pipeline management.

If you are passionate about sales and eager to be part of a dynamic and growing company, we encourage you to apply!

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

We are hiring Quality Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Support Validation Projects: Assist with qualification and validation activities, ensuring compliance with company procedures and regulations.
• Review and Approve Documents: Review and approve validation documents like protocols, reports, and procedures.
• Manage Discrepancies: Identify and address issues in validation protocols, ensuring corrective actions are documented.
• Act as Quality Representative: Participate in cross-functional projects as the Quality Systems and Validation representative.
• Provide Validation Expertise: Offer guidance on creating or updating validation documents, such as for analytical instruments and methods.
• Ensure Document Readiness: Ensure all qualification/validation documents are clear and inspection-ready.
• Support Ongoing Validation: Oversee the Master Validation Plan and support routine qualification activities.
• Collaborate Across Sites: Help standardize validation processes across multiple sites.
• Train and Coach: Develop training materials and provide support to team members and other departments.

Job Requirements

• Bachelor’s degree in Pharmaceutical Sciences, Life Sciences, Biology, Biotechnology, Chemistry, Chemical Engineering, Engineering, or related field.
• At least 2-3 years of experience in quality assurance, manufacturing operations, or validation in the pharmaceutical or biotechnology industry. Experience in equipment, process, cleaning, and computer systems validation is preferred.
• Strong understanding of FDA/EU cGMP requirements, including CFR 21 Part 11, and familiarity with PDA and ISPE GAMP guidelines.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

1. Responsible for the maintenance of the general and subsidiary ledgers to ensure all accounting transactions are promptly recorded, classified and analyzed
2. Coordinate and review the reconciliation of major account balances to subsidiary ledgers at month-end close
3. Timely preparation of reconciliation of general ledger accounts on monthly basis within established system to verify the validity and accuracy of all transactions booked
4. Verifies monthly accounting inputs, product movements, and product reconciliation according to accounting principles and policies
5. Review detailed purchase list for all product lines and prepare monthly summary of inventory for different product lines
6. Charge out expenses to regional JV according to approved agreement
7. Perform accurate calculation of monthly retrofit adjustments for related product lines
8. Reviews commission income report and prepares third party commission expense report on a monthly basis
9. Handles the fixed asset function to ensure compliance with established policies and procedures
10. Prepare the half-yearly computation of G&A charge-out to regional JV
11. Prepare quarterly review of Lower of Cost or Market Value of inventory to determine potential write-down
12. Responsible for preparation of annual statutory accounts
13. Handles queries from external auditors during audits and preparation of audit schedules
14. Participates in the annual operating and capital budgets for planning and control purposes, includes addressing queries from various stakeholders including product line managers, department heads of functional groups etc and review reasonableness to ensure budgets are prepared in accordance with corporate guidelines
15. Preparation and coordination of SOX key control testing documentations to ensure internal control processes work effectively
16. Assists in handling new lease contracts within established system to ensure compliance with USGAAP and FRS 116 standard for lease accounting
17. Perform physical inventory count and other special assignments, as directed
18. Posting of vendor invoices as and when necessary

Required Qualifications:

• Bachelor’s Degree in Finance and/or Accounting
• Minimum 2 years public accounting experience
• Proficient with Microsoft Office Systems – Excel, Power Point and Word
• Strong team player but also able to work independently and accurately with an ey for details
• Experience with SAP S4/Hana
• Experience with SAP Vendor Invoice Management (VIM)
• Experience with BlackLine
• A qualified CPA will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Process Governance:

·       Establish, document, and maintain robust service delivery processes.

·       Ensure compliance with all relevant internal and external policies, procedures, and regulations.

·       Conduct regular process reviews and audits to identify and mitigate risks.

·       Develop and implement process improvement initiatives to optimize service delivery.

Risk Management:

·       Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.

·       Develop and maintain a risk register for DCS services.

·       Ensure appropriate controls are in place to manage identified risks.

·       Support regular DCS systems risk assessments, compliance audits and reviews.

·       Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

Budgeting & Financial Management:

·       Develop and manage the DCS service budget.

·       Monitor and control service costs to ensure they are within budget.

·       Prepare financial reports and analyses for management review.

Stakeholder Management:

·       Build and maintain strong relationships with stakeholders.

·       Communicate effectively with all levels of the organization.

·       Proactively identify and address stakeholder concerns.

• Degree in Information Technology, or a related field.
• Experience in IT service management or in Tech Risk with a focus on governance and control within an IT enterprise environment
• Relevant industry certification (e.g: ITIL, Six Sigma, COBIT)
• Solid writing, documentation, interpersonal and communication skills.
• Experience in the areas of Risk Management, IT audit or IT security is an added advantage
• Prior working experience in banking or financial institutions would be an added advantage.

Good understanding of MAS or APAC financial regulators technology risk guidelines or mandates would be valuable.

Working days- Monday - Friday

Working hours-9:00 am to 6:00 pm

• Performance Bonus
• Travelling Allowance
• Mobile Allowance
• Medical
• Insurance

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database. Monitor and ensure the timely payment of tax liabilities
• Assist in monitoring tax audits and inquiries, including preparing responses and providing necessary documentation
• Gather necessary data for tax provision and compliance purposes from finance and execution teams
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Scope:

• HR report preparation and data analysis
• Coordinate onboarding activities and facilitates induction program to new joiners
• Assists in the HR annual cycle activities such as annual performance management, talent management, etc.
• Provides administrative support on HR programs/activities/events
• Participates and support the roll out of HR initiatives/ projects

Requirements:

• Min. Degree in Business / Human Resource Management or relevant fields
• Prior HRBP experience or HR internship experience will be advantageous!!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: HRBP

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Our clients from the healthcare sector are offering many job opportunities to candidates with a strong interest in this sector. Island wide locations are available and job matching will be done based on your preferred location. Candidates who are looking for a job with high security and benefits, please apply now!

What do you need to do?

• Provide frontline counter duties

• Responsible in scheduling of appointments

• Handle and resolve patients' complaints

• Ensure the smooth operation of the front counter

Requirements

• No experience required as training will be provided.

• Good communication and interpersonal skills

• Mature, Proactive and Meticulous

• Able to multi-task and thrive within a fast-paced and highly challenging environment

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Oversee day-to-day financial matters, month-end and year-end accounts closing related to Payroll, which include:
• Pre-Payroll activities including, input and update employee details and manage government claims.
• Payroll activities including, process payroll, process CPF, and manage payroll payments.
• Post-Payroll activities, including provision for bonus, manage month-end/year-end closing, submission of IRAS Tax Declaration Annual Form 8E, and answer employee payroll enquiries.
• Regular review on compliance to statutory requirements.
• Supports and provides advice in structuring and developing the team to ensure smooth and efficient day-to-day Payroll operations.
• Liaise with internal and external auditors and/or tax agents on payroll related matters.
• Acts as contact point to institutional Finance and HR Partners closely to ensure organizational readiness and capability to deliver business results.
• Handle ad-hoc projects as and when requested.

Requirements

• Diploma/Degree in Business Administration/Commerce/Accountancy/HR or equivalent
• Minimum 5 years of relevant payroll experience with at least 2 years of supervisory role
• Meticulous with an eye for detail
• Strong interpersonal and communication skills
• Familiar with Employment and CPF Acts
• Ability to work in a high transactional volume environment
• Hands-on experience with SAP system and/or shared service payroll experience will be an added advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Location: Harbourfront

General Ledger Maintenance

• Maintain general and subsidiary ledgers, ensuring accurate and timely recording of transactions.
• Coordinate month-end reconciliations of major account balances to subsidiary ledgers.
• Prepare and verify general ledger account reconciliations on a monthly basis.
• Verify product movements and account inputs according to accounting principles.

Inventory & Expense Management

• Review detailed purchase lists and prepare monthly inventory summaries for different product lines.
• Charge expenses to regional JV as per the approved agreement.
• Calculate monthly retrofit adjustments for related product lines.

Commission & Fixed Assets

• Review commission income and prepare third-party commission expense reports.
• Handle fixed asset functions to ensure compliance with policies.

Financial Reporting & Budgeting

• Prepare half-yearly G&A charge-out computation for regional JV.
• Review inventory value for potential write-downs on a quarterly basis.
• Prepare annual statutory accounts and manage audit queries.
• Participate in annual budgeting for operating and capital expenses, ensuring adherence to corporate guidelines.

Internal Controls & Compliance

• Prepare SOX key control testing documentation to ensure effective internal control.
• Assist with lease contract handling, ensuring compliance with USGAAP and FRS 116 standards.

Other Responsibilities

• Perform physical inventory counts and special assignments as directed.
• Post vendor invoices as required

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities

Recruitment

• Partner with hiring managers to determine staffing requirements
• Support hiring activities such as internal & external advertisement
• Perform selection of candidates by shortlisting and screening of candidates
• Coordinate and facilitate face to face interview between candidates and hiring managers
• Recommend salary proposals
• Plan & drive ad-hoc HR events like career fairs, recruitment talks, etc

Staff Welfare and Benefits

• Provide support in the planning, implementation, and administration of staff welfare and benefits
• Plan and organize HR initiatives and staff welfare activities
• Manage and review HR policies and procedures to ensure compliance to labour laws

Diversity Equality & Inclusion

• Work with Regional HR to drive and execute DE&I initiatives and activities
• Assist with ad-hoc duties as assigned

Requirements

• Minimum Diploma/Degree in any relevant fields
• Proficient in Microsoft Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

• You will support the SFM & Bistro TL & Manager in the administration and operation of the Swedish Food Market and Swedish Bistro
• You ensure efficient operations of your section with special attention to the preparation and serving of food that enhance visitor experience.
• You look into customers’ concern in our food and services and provide solutions and corrective actions of necessary.
• Assist SFM & Bistro TL & Manager on goods supply forecast, stock controls and ensure proper cash handling procedures in accordance to the IKEA Safety & Security Risk Manual.
• Constantly follow up on the quality and food safety regulations and ensure a safe working environment for co-workers/ customers in accordance with all local health and safety regulations, operational and HACCP standards.
• You must check, verify and confirm the receipt of goods and to ensure quantity received matches the quantity invoiced by the supplier /prices invoiced by suppliers matches prices in our Purchase Orders.
• To ensure goods received from suppliers are stored in a First Expire First Out (FEFO) manner with date of delivery indicated on the package and supplier invoices and/or delivery orders are in place upon delivery of goods.
• You will need to co-ordinate with Team leader, managers & admin staff in resolving issues related to delivery of goods including quantity, pricing and quality.
• You support cost control by assist in materials requisitions, purchases and prepare reports for resource forecast and inventory management.

• Supporting the Product team that powers the Wise Card issuing infrastructure to our partners. You’ll be spearheading the end-to-end operational onboarding flow of new partners which includes configuring set-up in Visa/Mastercard, onboard partners onto Apple Pay/Google Pay and solving physical card issuance requirements.

• Taking full ownership of projects from initial scoping to final implementation, including assessing problem size and impact, creating rollout plans, collaborating across teams, conducting testing, and refining solutions.

• Identify bottlenecks and areas of improvement from a Product Ops perspective

• Work closely with Product team to optimise the card onboarding flows 

• Own and drive conversations with card manufacturers when it comes to submitting change requests and other changes required for the cards program

• Build out operational guides for new product offering and managing customer physical card programs 

• Assist CS teams when escalations are made with regards to delivery issues

• Work closely with Finance on ensuring that all card invoices are promptly delivered and processed on time

• Manage disputes & chargeback requests as well as escalations from partners/internal teams

This role will contribute to ensure smooth office operations, effective coordination, and quality educational delivery. The ideal candidate is detail-oriented, organized, and capable of multitasking in a dynamic environment.

Administrative Duties

• Manage procurement of office supplies, pantry items, student gifts, event materials, and uniforms within budget limits, updating the Office Budget Sheet and maintaining proper records.
• Oversee facility operations, including repairs, maintenance, and liaising with vendors (e.g. Ricoh Technicians and replacement cleaners).
• Coordinate with internal stakeholders and external clients, addressing inquiries, assisting with contract renewals, and providing necessary support.
• Administer employee resources, such as printer access setup, locker management, and uniform distribution.
• Maintain accurate records of assets, including check-in/out processes, repairs, and handovers using the Assets Tiger system.

Human Resources Support

• Plan and execute staff engagement initiatives, including birthday celebrations, special occasion gifts, team-building events, and employee surveys to gather feedback.

Finance and Accounting Support

• Verify payments, maintain accurate financial records, and prepare invoices (e.g., for rental hours).
• Support textbook inventory by coordinating stock orders with book suppliers.
• Regularly update asset records and assist with budget management.

Operations Support

• Manage student credits and package records by updating systems (e.g., Omnify, Sales Sheet, and QuickBooks) and verifying alignment with contracts.
• Prepare and maintain monthly reports, including active student lists, attendance records, and top student recognition.
• Collaborate with the Customer Service and Education Consultant teams to address pending contracts and ensure accuracy in pricing, packages, and financial details.
• Regularly update and organize price lists and course package contracts to maintain consistency across documents.