Overview:

The Assistant CRM Manager / Senior CRM Specialist at Ralph Lauren will report directly to the Regional Marketing Manager, SEA with a functional report into the CRM Lead GCSEA. This role will be responsible for providing support to the local marketing team in implementing all CRM programs and activities online and offline. This role is crucial in driving customer acquisition, engagement and loyalty through effective CRM strategies and initiatives.

Key Responsibilities:

CRM Program Implementation

· Collaborate with the CRM Lead to develop and execute the CRM program, ensuring alignment with overall marketing objectives.

· Monitor and evaluate campaign performance, analyse customer data and identify opportunities for optimization.

· Work closely with internal stakeholders to develop loyalty program enhancements and promotions to increase customer engagement and retention.

CRM Communications

· Develop and implement communication strategies for clientelling across multiple channels including eDM, SMS, social media, etc.

· Utilize CRM systems for customer database segmentation and drive relevant communications to target specific customer groups.

· Monitor and analyse the effectiveness on regular basis.

Data Management and Analysis

· Manage customer databases and ensure data accuracy, completeness and integrity.

· Conduct regular data analysis to derive actionable insights and trends.

· Responsible for segmenting customer data for targeted marketing campaigns and personalized communications.

Reporting and Communication

· Prepare regular reports on CRM program performance, including key metrics, KPIs, and campaign analysis.

· Communicate insights and recommendations to the CRM lead, Marketing lead and local retail team, facilitating data-driven decision-making.

· Provide training and support to internal teams on CRM best practices and tools.

Qualifications

· Bachelor's degree in Marketing, Business, or a related field.

· Knowledge and experience in Power BI will be an advantage.

· Proven experience in CRM, customer lifecycle management, or database marketing.

· Strong understanding of CRM principles, strategies, and best practices.

· Proficient in CRM tools and platforms, with experience in data management and segmentation.

· Analytical mindset with the ability to interpret and analyze customer data.

· Excellent communication skills, both written and verbal, with the ability to present insights and reports.

· Detail-oriented with strong organizational and project management skills.

· Collaborative team player with the ability to work effectively across cross-functional teams.

· Prior experience in the retail or luxury fashion industry is a plus.

Job Description & Requirements:

Join us now to be eligible for our joining bonus of $3,000!

(terms & conditions apply)

Job Duties:

You will troubleshoot, repair, maintain and modify automotive, hydraulic, mechanical and electrical systems used in container terminal operations. You may also participate in equipment modification projects to improve equipment reliability, safety and maintainability.

Requirements:

• NITEC/Higher Nitec/Diploma in a technical discipline

• Those without the stipulated qualifications but with related technical experience are also welcome to apply

• Willing to work outdoors, at heights and on weekends

General Administration & Payroll Management

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions.

• Maintain complete and updated employee records relating to remuneration.

• Ensure accuracy of HR data for monthly payroll processing.

• Perform bi-monthly payroll processing for assigned projects/divisions.

• Support a full spectrum of payroll function including bonus, ad-hoc pay and other allowances on a monthly basis.

• Process staff claims, IR8A and other tax related filings.

• Maintain proper filing and documentation of all relevant documents (payroll advice, reports and correspondences) pertaining to payroll.

• Handle and resolve queries on payroll matters.

Requirements

• Diploma in Human Resource Management, Administrative or similar.

• Minimum 2 years of experience in related functions.

• Good communication skills (written and oral).

• Pro-active manner, willing to offer new suggestions and share.

• Proficient in Microsoft Office/Excel with an eye for details.

• Design, develop, implement, maintain and review competitive Total Rewards programs for the region Asia to attract, motivate and retain talent
• Support regional and local HR as well as Talent Acquisition in the creation of competitive reward offers for new hires based on business needs, affordability and compliance with existing compensation and benefits structures
• Support the global annual income increase budgeting process for all countries in the region and make reasonable and data-based recommendations for merit increase budgets in alignment with regional and local HR and management
• Own the job grading process in the region, incl. job analysis, job titles and job descriptions; support Global Rewards in the grading of senior management jobs in the region
• Develop annual salary ranges for the countries in the region that enable the calculation of employees’ individual market pay positions/compa-ratios based on the obtained market data
• Support the global merit cycle and bonus calculation process, esp. by modeling and providing pay/merit matrixes for the countries in the region to ensure fair, competitive and performance-based salary adjustments
• Plan, administer and review Santen’s benefits programs and employee benefits offerings in Singapore, and support benefits programs in other countries in Asia
• Provide guidance and recommendations to managers in the region on all Rewards-related matters
• Manage all Rewards-related employee and manager communication in the region in close collaboration with regional and local HR by providing relevant and meaningful communication material
• Support Global Rewards in rolling out global Rewards initiatives, programs and processes, esp. by providing data as well as customizing and delivering global communication based on regional needs
• Ensure that Rewards practices of all kinds are in compliance with the respective countries’ legislation
• Stay updated of industry trends and identify opportunities to enhance existing Rewards programs, plans and policies in a cost-effective manner; monitor legislation changes that may have an impact on existing Rewards practices in the region and take actions as required
• Manage regional Rewards-related vendors as and when required to ensure effective service delivery, holding them accountable based on service level agreements

Your new company

Client is a leading private market platform and the largest asset holder in Europe seeking for a part-time HR Executive (on an ongoing contract basis).

Location: Raffles Place

Duration: 6-month contract

Salary: up to $2,400 per month

Your new role

The HR Executive will provide day-to-day administrative support to the HR team and all levels of employees. Area of coverage includes all entities in scope Asia and Middle East.

• Concur expenses checks and enquiries
• Upkeep employee master-data ensuring data integrity
• Usage of systems like SAP, Concur and SuccessFactor

What you'll need to succeed

• Min Diploma in HR, Business or relevant fields and/or 1 year of relevant experience.
• Pro-active, willing to learn, long-term commitment and able to multi-task.
• Able to work independently but also as a team player in a multicultural and dynamic environment.
• Detail-oriented and a strong sense of accuracy.

What you'll get in return
This is an exciting opportunity to join a fast-paced MNC.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

Lico Resources, the specialist executive search firm, is partnering with a leading financial institution in searching for an Information Technology Risk Management Professional. The institution is a key player in the finance sector and is dedicated to fostering a secure and technologically advanced environment for its clients. they are seeking a dynamic professional to join their existing team in Singapore.

This role involves collaborating with internal and external teams to assess risks, implement effective security measures, and ensure the overall robustness of the technology landscape.

Key Responsibilities:

• Conduct comprehensive risk assessments for the firm's IT systems, applications, and processes.
• Develop, implement, and enforce risk management policies, procedures, and controls to mitigate potential threats.
• Collaborate with cross-functional teams to identify and address emerging risks associated with technological advancements.
• Monitor and analyze security incidents, providing timely response and remediation strategies.
• Stay abreast of industry trends, emerging threats, and best practices to enhance the firm's risk management capabilities.
• Communicate effectively with stakeholders, including IT teams, senior management, and regulatory bodies.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 8 years of experience in information technology risk management.
• Strong understanding of information security frameworks, risk assessment methodologies, and regulatory requirements.
• Familiar with related regulations such as Technology Risk Management Guideline, CCoP2 Risk Management Practices, Guideline on Business Continuity Management, Guideline on Outsourcing and other relevant notices and guidelines
• Familiarity with industry frameworks and methodologies for technology risk management, such as NIST Cybersecurity Framework, ITIL, ISO 27001, and COBIT. Professional certifications such as CISA (Certified Information Systems Auditor), CISM (Certified Information Security Manager), or CRISC (Certified in Risk and Information Systems Control) are advantageous.
• Experience with risk assessment tools and technologies.
• Excellent communication skills, both written and verbal.

If you are interested in this role, please send us your updated resume today to [email protected] quoting reference number A08915. Please note that only shortlisted candidates will be notified.

“Data provided is for recruitment purposes only.”

Job Reference No: A07415 EA Licence No.: 13C6733 EA Registration No.: R1333454

Responsibilities

· Perform health evaluation tests on patients

· Monitoring and administering medical and intravenous infusions

· Give medication to nurses

· Taking of vitals and charting

· Assist doctors in procedures

· Screen patients

· Duties as assigned by manager

Requirements

· Min Nitec / Dip in Nursing

· Valid SNB and BCLS

· No experience needed

· Excellent communication skills

· Able to start immediately and commit for at least 3 months

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Job Objectives/ Description

We are seeking for a talented and experienced Java spring boot Micro Services Infrastructure Lead / Specialist for our team. He/she should be responsible for designing, building, and maintaining the infrastructure that supports our micro services. Infrastructure management is crucial for ensuring the performance, reliability, and scalability of the services.

Key Responsibilities

• Plan and support the ongoing maintenance of IT infrastructure ensuring all the housekeeping jobs and executed effectively as per schedule
• Responsible for maintaining the existing infrastructure of micro services framework
• Responsible for any configuration set up application server JBOSS, WEB LOGIC and respective components
• Contribute to troubleshooting/ Problem analysis on IT infrastructure issues
• Support on raising the request and approval for any infrastructure related activities
• Hands on support for any scripts execution or creation
• Support the Dev team and other Host Systems team for any infrastructure issues in all environments
• Support on patching and DR switching and readiness

Key Requirements

• In-depth knowledge of Middleware Application Servers like JBOSS, WEB LOGIC
• Good understanding on Bank’s host system like AML-KYC, Core banking system.
• Good understanding and hands on knowledge of SSL and other application authentication mechanisms like JWT Cert Injection Setup and Configuration.
• Experiences with multiple source control version tools like (Bitbucket, GIT, Aldon)
• Experiences in build tools (ANT, Maven, Gradle)
• Experiences in creating Unix/ shell scripting
• In-depth knowledge of Web server components like Apace, NGNIX
• Knowledge of Web API, Microservices and Data Modelling
• Experience in CI/CD tools (Jenkins)
• Knowledge on working with MQ
• Experience with at least one of Oracle, MS SQL, Maria DB or any NoSQL
• Knowledge in Database RAC setup and configuration set up across the application layer for the connectivity
• Knowledge of best practices and IT operations in an always-up, always-available service
• Go getter attitude in getting things done with minimal supervision.
• Articulate communication skills, ability to work with multiple teams

Good to have

• At least 10 years of experience in banking domain
• Knowledge on multiple core systems and sub systems of banking domain
• Hands-on experience on banking infrastructure systems

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Description

• Design and conduct experiments to develop new products, processes, or technologies in the fields of environmental science, chemistry, pharmaceuticals, or petrochemicals.
• Provide insights and recommendations based on data analysis to guide further research and development efforts.
• Stay informed about the latest advancements in environmental science, chemistry, pharmaceuticals, and petrochemicals through literature reviews and continuous monitoring of industry trends.
• Collaborate with cross-functional teams, including chemists, engineers, and other R&D professionals, to ensure a multidisciplinary approach to research projects.
• Collaborate with production teams to ensure seamless transition from lab-scale to commercial-scale processes.
• Ensure that all research activities comply with relevant regulations and industry standards.
• Manage multiple projects simultaneously, adhering to timelines and budgets.
• Prepare technical reports, documentation, and presentations for internal and external audiences.
• Adhere to and enforce health, safety, and environmental policies and procedures.

Requirements

• PhD in Environmental engineering , Chemical engineering, Biochemical engineering or related fields
• 2 to 5 years of industry experience in environmental, Chemistry, pharmaceutical, petrochemical or related field.
• Knowledge of chemical processes such as incineration, water treatment, distillation and crystallization.
• Awareness for safe handling of chemicals, potentially dangerous materials and equipment.
• Experience designing and conducting bench-scale tests and pilot testing, as well as experience developing and reviewing validation protocols is an advantage.
• Basic knowledge and experience in analytical chemistry, including experience with various analytical equipment is an advantage.
• Candidates with process engineering background are welcome to apply.

Interested applicants, please write in through CareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability

2) Current/ Expected salary

3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified

Job Highlights

• Attractive pay package and performance bonuses
• Comprehensive medical benefits and insurance coverage
• Multi-faceted exposure within the Group

Job Description

Executive, Technical Service (Service Tuas)

Technical / Diagnostic Specialist / Executive / Management Trainee

Responsibilities

• To focus on Capability Development of New Vehicle (e.g. Electric Vehicle)
• To be able to perform High Value component fault finding, diagnosis and repair(e.g. engine, turbo system, Cam bus, etc)
• To possess knowledge of Vehicle System Overview with proper understanding of the interlink and Interlock systems onboard Commercial Vehicles
• To perform Defect trend analysis
• To lead Technical investigation and discussion
• To lead the diagnostic Team
• Manage Fleet Management study on operation vs durability studies
• To submit Technical report
• To provide Technical Training and Guidance to technicians
• To Source for solutions to improve product durability and reliability
• To support workshop in repair and servicing when need arises
• Advise and perform in-depth and comprehensive trouble shooting in technical problem with and without using electronic diagnostic tools, raised by the team and perform hands-on repair to the vehicle if needed
• Check and ensure all the recording of repair findings, rectification, photos, voice message or any other details as required are accurate and precise
• Any other Duties assigned by Technical/ Operation Manager

Requirements

• NITEC/Diploma (Automotive Engineering) and/or relevant working experience in repair and maintenance of commercial vehicles / automotive / trucks
• Strong diagnostic skills using electronic diagnostic tools
• Knowledge of Engineering systems theory, Mechanical, Electrical and Electrical drawings
• Experience in leading a team of technicians, briefing and guidance of technicians, distribution and control of works
• Preferably possess Class 3, Class 4, Class 5 license (Heavy Vehicle)
• Relevant working experience on Isuzu / Volvo / UD / MAN trucks and buses advantageous

Working days: 5.5days (Alternate Saturday)

Broad Function

Full spectrum of HR function including Payroll, Recruitment, Compensation and Benefits, Labour law, payroll processing including writing of HR policies review. To be based in Jurong East Office (3-4 days)/ and Tuas Chemical Plant (1-2 days)

Job Description

• Assist with overall HR strategies, initiatives, policies and processes.
• HR generalist duties such as talent acquisition, Payroll, compensation and benefits, performance management, learning and development
• Manage employees’ information in Infotech system
• Handle work pass applications and ensure compliance to MOM regulations
• Liaise with Union and handle employee relations matters
• Generate manpower/recruitment and other HR reports
• Manage office/administrative functions of the department
• Arrange and process procurement and SAP payment requests
• Assist with any other HRA projects where required

Requirements

• Relevant bachelor's degree / Diploma in HR / Business Management
• At least 5 years of relevant General HR experience with Full Spectrum
• Experience with Payroll processing.
• Comfortable with Shuffling and working in Jurong East and Tuas Plant
• Excellent communication skills (written and verbal)

Other Information

• 5 days work week from 8am - 5pm
• Transport picks up to and from Jurong East MRT if work in Tuas Plant
• Basic up to $4500 Neg, with allowance + AWS + Bonus + Attractive Flexi benefits
• Uniform provided, Japanese MNC with Love and respect.

Candidates with the relevant working experience and willing to work in Jurong East and Tuas Plant. Kindly send in your resume.

If you are comfortable shuffling between 2 offices and you like what you see, kindly send in your resume. We regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Regional Payroll Analyst

• 12 months contract
• Hybrid work arrangement
• Work location: Singpost

Our Client

• Leading global digital payments tech company

The Opportunity

• Analysis and validation of payroll processing results using technology through reports and macros for all country scope
• Complete post payroll audits and reporting, prepare metrics and track errors using technology and reporting tools
• Review of current payroll processes to identify areas of process improvements, standardization and mitigating risks.
• Establish payroll processes that is aligned to company’s policies, procedures, and guideline.
• Documentation of payroll processes and procedures as well as creating process maps and payroll training manuals
• Oversees payroll projects or change request, monitors status and reports the same to leaders/stakeholders.
• Interprets pay policies, (e.g., holiday worked, overtime, calculation basis for deductions, government regulations, withholding exemptions, etc.) and ensures appropriate amounts/deductions are calculated and applied to the various accounts correctly
• Maintenance of payroll systems and tools ensuring that it correctly computes and record time, process earnings, employee benefits, special deductions, mandated benefits, taxes, garnishments, and other items that affect net pay and/or company liability
• Review manual checks and pay related adjustments processed in the payroll system
• Verifies compliance with government payroll requirements; stays current with changes in the law
• Oversee payroll system testing for version upgrades and legislative updates
• Oversees internal or external audits, and other related documentation (compliance) required by government agencies
• Root cause analysis including constructive and preventative actions (CAPA)
• Ensure all payroll related data are handled in accordance with the company’s guideline for confidential data handing process.

Your Background

• Diploma or bachelor’s degree in Accounting, Human Resources or relevant field or equivalent experience of 5 or more years of APAC payroll
• Experience as a Payroll Analyst or Consultant for a large multi-country employer plus 3 or more years of experience in project management as part of the project team
• With relevant certification or experience in multi-country payrolls, project management is a plus
• Has above average and updated knowledge in APAC payroll statutory and regulations as well as adept in Philippines timekeeping.
• Has exposures to different payroll and timekeeping system like ADP Globalview, Streamline and eTime.
• Exposure on knowledge transfer activity such as transition planning, documentation of process, desktop procedure, payroll checklist, etc.
• Ability to prioritize, organize and coordinate multiple projects to timely completion, and manage many detailed tasks.
• Must be comfortable working in a fast paced, hands-on, growth-oriented work environment with tight timeline.
• Meticulous with strong analytical, organization and planning skills, extreme attention to detail and a self-directed individual
• Ability to work independently, with positive attitude, flexible, and a willingness to learn new things
• Able to maintain good working relationship with payroll vendor and stakeholders
• Advanced Excel level, proficient with all other Office applications
• Good in verbal and written communication skills with customer service and excellent interpersonal skills
• Knowledge of APAC/CEMEA payroll legislation, experience with internal and external audits, statutory and government agencies regulations are important.

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

The incumbent shall be responsible for the processing of the full cycle of payroll computation on a monthly basis. Timely and accurate processing is required to meet the deadline of the closing.

Senior HR Executive reports directly to the Head of Human Resource and able to work independently. He/She will have to liaise with all Sections/Departments to gather the overtime claims and incentive claim for processing.

JOB RESPONSIBILITIES

- Verify the attendance of employees accordingly to the roster.

-Verify the claim of overtime hours, night shift allowance and split shift allowance

- Carry out data entry into the payroll software systems

-Prepare the payroll summary to be checked by the Head of HR.

-Download the bank file to be submitted to Finance

-CPF Contribution

-Submission of the foreign workers income tax clearance with Inland Revenue of Singapore.

- Process employee resignation (tax clearance and salary release)

-Compile salary data monthly for Senior Management.

-GPML/GPCL/GPPL, all govenrment claims

- Full suite of Infotech experience is an added advantage

- Any other tasks as assigned by Head of HR

Digital Marketing Specialist | SEO | SEM | SMM | Advertising | Marymount

$3000-$4200 ++ (based on experience)

Working hours to be discussed during interview (open to part timers as well)

Jalan Pemimpin - Marymount

Job responsibilities:

• Create and manage engaging content for various channels, including website, social media, email marketing, online and offline marketing collaterals.
• Develop digital assets such as GIFs, eDMs, digital banners and websites etc
• Gatekeeper for contents for social media accounts and SEO campaigns
• Identifying trends, insights and creating new & creative growth strategies
• Website development

Requirements:

• Bachelor’s Degree in Digital Marketing, Marketing, Communication or related fields.
• Min 2 years of relevant experience
• Strong understanding of SEO best practices and proven experience with online advertising platforms

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Candidate will be required to know and understand related aspects of Sustainability and ESG so as to assist the Company's management in its efforts towards a more sustainable operation. Candidate needs to be able to work independently and possess an adequate level of self initiative and motivation.

· Conduct HR operations across full spectrum of HR functions and processes across the full employment life cycle (end-to-end)

· Payroll and benefits administration, review and renewals (end-to-end process from eligibility checks, liaison with vendors, enrolment & processing/ payroll journal and documentation)

· HR service deliveries and query management support (for employees) and administrative support (for HR team)

· Ensure consistent and accurate upkeeping/ maintenance of employee data and HRIS/ records (physical and digital documentation)

· Coordinate, liaise, profile creation, system updates to ensure timely enrolment/or update for employees during on/or offboarding

· Timely HR reporting for internal and external requirements

· Timely handling of government-related claims, internal and external invoices

· Assist in organization and running of HR initiatives, events, transformation projects

· Assist in reviewing/creating policies, processes and documents

· Readily back up teammates of the COE team in all areas of HR operation

Payroll/ Benefits Administration & Capital Increase

· Ensure accuracy of operational input and execution of monthly payroll processes and regular benefits administrations (e.g. Outpatient/ Inpatient, Leave Management, Flexi-Benefits) to payroll outsource vendor

· Ensure timely and accurate execution of CPF, government-claim submissions (Maternity, Childcare and NS claims), income tax (IR8A and IR21) matters

· Ensure timely implementation of reward and recognition practices (e.g. Long Service Award)

· Manage intra service level agreements and rebilling coordination

Recruitment & Selection (rotational basis and back-up for HR Advisor)

· Administer job postings in the relevant job posting platforms and provide initial screening of candidates to facilitate shortlisting and coordinate the interview process and act as the point of contact to facilitate the recruitment process

· Liaise with Group (Paris teams) and local universities on the selection and hiring of intern trainees and VIEs

· Manage part time and temporary employment recruitment

· Manage candidate resume database (including shared mailbox) and recruitment reporting

New Hire Pre/Onboarding & Induction (rotational basis and back-up for HR Advisor)

· Manage end-to-end pre/onboarding activities including but not limited to workpass/ renewal application, creation of staff pass, accounts creation, IT related email and access

· Organise and perform new hire induction for new hires

· Ensure timely completion of compulsory learnings for new joiners or transferees

· Responsible for regular update and/or conduct improvements to induction materials and content

Job Requirement

· Education: Bachelor’s degree in Business Management and/or Human Resource Management

· Language: Fluent in English

· Experience: Minimum of 5 years’ experience as HR generalist with strong background in HR operations including payroll and benefits.

· Key competencies: Meticulous, problem solving, HR practices implementation, HR analytics

As a licensed moneylender, our main business product is money itself. We mainly deal with personal and business loans from clients, and coming up with a suitable repayment plan for every customer. You will be joining as a CSO who will be responsible for mainly:

Responsibilities:

1. Building relations with customer (interviewing them, post-sales service)

2. Liaising with RMs and come up with a suitable repayment plan

3. Screening of applicants (credit and financial evaluations)

4. Other adhoc tasks (briefings, meetings, etc)

Remuneration Package:

Salary: Basic + Commission ($3,000 - $3,500/month)

Annual leaves provided

Monthly KPI and Quarterly bonus

Requirements:

- Candidate must possess at least a GCE “O” level certificate.

- No experience required, training provided.

- English and Chinese proficiency (verbal and written).

Locations:

Tanjong Pagar MRT, Lavender MRT, Nicoll Highway MRT

We are seeking a dynamic and organized individual to join our Telco Team as an Operations Support Specialist. This role will play a pivotal part in maintaining smooth operations within the telecommunications department by managing invoices, handling escalations, and assisting with key projects. The ideal candidate will bring a strong attention to detail, effective communication skills, and a proactive approach to problem-solving.

Key Responsibilities:

1. Invoice Payments Management:

Timely processing and approval of vendor invoices.

Verification of invoice accuracy and compliance with contract terms.

Coordination with the Finance team to ensure timely payment to vendors.

2. Line Operations:

Conduct regular line audits to identify discrepancies, anomalies, or non-compliance in mobile line data.

Collaborate with the IT and Telecom teams to resolve audit findings and ensure data accuracy.

Implement improvements to audit processes to enhance efficiency and accuracy.

3. Telco Request Management:

Receive and manage telecom service requests through task management systems.

Ensure requests are assigned, tracked, and resolved within defined SLAs.

Collaborate with various stakeholders to fulfill service requests promptly.

4. User Escalations:

Act as a point of contact for users experiencing issues or escalations related to telecom services.

Investigate and resolve user concerns in a timely and customer-focused manner.

Escalate complex issues to appropriate teams for resolution.

5. Process Improvement & Project Support

Process Analysis: Analyzing existing processes to identify areas for improvement, inefficiencies, and bottlenecks.

Recommendations: Developing and proposing process improvement recommendations, including changes to workflows, procedures, and systems.

Project Support: Assisting project managers and teams in various project-related tasks, such as data analysis, documentation, and coordination.

Qualifications:
2-3 years experience

Bachelor's degree in Business, Telecommunications, or a related field (or equivalent work experience).
Proven experience in operations support, invoice management, and project coordination within the telecommunications or related industry.
Strong analytical skills with the ability to gather and interpret data for informed decision-making.
Excellent communication skills, both written and verbal, to effectively interact with internal teams and external vendors.
Detail-oriented and highly organized, capable of managing multiple tasks and priorities simultaneously.
Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools.
Self-motivated and proactive with a problem-solving mindset to address operational challenges and escalations.
Ability to work collaboratively in a cross-functional team environment.

We regret to inform that only shortlisted candidates will be notified / contacted.

For more information you can email Rashpal Singh in our Singapore office on [email protected] quoting Job Reference Rashpal Singh 540563.

Job Reference: Rashpal Singh 540563

EA Registration No: Rashpal Singh, R23112174

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

The IT Specialist is responsible for managing and maintaining the organization's IT infrastructure, including servers, laptops, mobile devices, software, and hardware. This role involves ensuring the efficient operation of IT systems, troubleshooting technical issues, implementing software and hardware upgrades, and providing technical support to end-users.

Key Responsibilities:

Server Management

• Install, configure, and maintain server hardware and software.
• Monitor server performance and ensure optimal uptime.
• Implement security measures to safeguard server integrity.
• Collaborate with network administrators to ensure seamless connectivity.
  

Laptop Management

• Deploy, configure, and troubleshoot laptops for employees.
• Install and update necessary software and applications.
• Implement security protocols for laptop usage.
• Provide technical support for laptop-related issues.

Mobile Management

• Manage and configure mobile devices, including smartphones and tablets.
• Ensure mobile device security and enforce compliance with organizational policies.
• Assist in the implementation of Mobile Device Management (MDM) solutions.
• Troubleshoot and resolve mobile device-related issues.

Software Management

• Oversee the installation and maintenance of software applications.
• Collaborate with departments to assess software needs and recommend solutions.
• Implement software updates, patches, and license management.
• Provide training and support to end-users on software usage.

Hardware Management

• Manage and maintain computer hardware, including desktops and peripherals.
• Conduct hardware upgrades and replacements as needed.
• Diagnose and troubleshoot hardware issues.
• Collaborate with vendors for hardware procurement and warranty support.

Qualifications and Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as an IT Specialist or similar role.
• In-depth knowledge of server, laptop, mobile, software, and hardware management.
• Familiarity with relevant technologies and industry best practices.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and collaboratively within a team.
• Certifications in relevant technologies (e.g., Microsoft, Cisco) is a plus.
• With Programming skills is a plus

Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway

• Basic salary up to $6,000
• Working Days: Monday to Friday
• Working Hours: 8.30am to 6pm
• Location: Jurong East (Walking distance from MRT station)

Job Responsibilities:

• Explore new potential customers and maintain good relationships with existing customers.
• Conduct thorough research on tender requirements and incorporate them into the digital marketing approach
• Work with operation teams to prepare and formulate business proposals and solutions.
• Provide digital marketing support in the creation of compelling proposals.
• Ensure tender submission within tight dateline

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Lee Rong Qian

Registration Number: R23115297

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Purpose of job:

The Claims Executive is the personal claims specialist for the customers and represents our DirectAsia brand. He/She is the expert in handling motor claims. He/she needs to be decisive, move quickly and able to innovate. In the course of claims work, he/she will work closely within the team and with the Underwriting, Customer Care, Marketing, etc and external service providers to bring forth excellent customer experience and accurate

claims settlement.

Main Responsibilities:

• Advise policyholders and claimants on policy and claims related matters.
• Able to negotiate and settle claims with Third Party claimants, insurers, lawyers and workshops accurately and timely.
• Ensure each claim is assessed correctly in accordance to policy coverage and within the Authority Limit given, with adequate reserve set.
• Ensure all correspondences and enquires, including complaints, are well managed and responded to in a timely manner with excellent claims service.
• Liaise effectively with service providers and provide the required support to them, with the objective of delivering quality claims service experience.
• Review claim files.
• Perform other duties as assigned.

Key relationships (includes but not limited to):

• Claims Team (Claims Manager, Senior Claims Specialist, Claims Specialist, In-house Surveyors, Admin)
• Underwriters
• Customer Care Team
• Authorised workshops, Third party workshops, External service providers, Law firms.