Responsibilities:

• Maximise business opportunities through professional, consultative sales methods and partnership development
• Lead agency team to win pitches and assist with integrated campaigns.
• Take charge of integrated campaigns and facilitate the best modern marketing work that delivers business success for our clients across domains like brand, advertising, PR, content, social, digital, sustainability, and ESG-focused initiatives
• Ensure coverage of strategic accounts and growth in relationships and prospects across multiple client stakeholders, demonstrating industry knowledge and expertise
• Stay ahead of the latest trends and best practices of the industry

Requirements:

• Bachelor’s degree in Marketing, Business, Psychology, Communications, or equivalent.
• Minimum 2 years work experience as a Director or 4 years experience as a Senior Manager within the agency. Advertising agency or brand consultancy experience is a plus.
• Technically strong in at least 2 out of 4 areas below - Research, Strategic branding, 360 campaigns, PR/social media; able to advise clients in those areas.

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License No.: 13C6305

Reg No: R23118161

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Overview :

5 work's day ( 4 Weekdays + 1 Weekend)

Attractive Basic + Shift Allowance

Job Description:

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Job Requirement:

• Strong communication skills & Customer Service personality.
• Experience in call center and/or customer service or banking background have an advantage

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Description:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirements:

• Diploma in any discipline with 3 years of relevant experience.
• Proficient in SAP
• Experienced in SC shipping experience

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job Responsibilities:

Maintain complete knowledge of:

• All menu items available in In Room Dining & Private Bar
• All liquor brands, beers and non-alcoholic selections available in restaurant.
• Every wine/champagne by the glass and major wines on the wine list.
• Designated glassware and garnishes for drinks.
• All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
• Daily menu specials and out of stock items.
• Guest room layout, table set-ups, hours of operation and price range
• Inputting of items in the POS system.
• Daily arrival / departure, VIPs.
• Be aware of in-house group activities, locations and times.
• Correct maintenance and use of equipment.
• All department policies / service procedures.
• Take food & beverage orders via the phone and upsell, whenever possible.
• Provide food & beverage service to guests according to In-Room Dining & Private Bar specifications, courteously and efficiently.
• Assist in maintaining cleanliness, organization & inventory of the IRD & Private Bar areas and equipment.
• Assist the In-Room Dining & Private Bar leadership team in taking orders, retrieve and serve F&B orders into the rooms and other designated areas.
• Collect & Analyze Guest Preferences and Comment Cards.
• Open & close cashiers allocation & complete all required cashiers paperwork and procedures
• Any other roles assigned.

This is a 6-month contract role based in Singapore.

Main Responsibilities:

• Drive proactive paid/owned/earned storytelling across product and tech - which requires the hire to keep on top of product updates, shape comms strategies and narratives around these developments and then execute.
• Support executives in external engagements.
• Oversee our corporate communications review processes, including press room management, reporting and media relationship management.
• Provide support for key campaigns and media activities.

Must haves:

• Bachelor’s degree (no preference in field)
• Minimum 7 years of experience: Technology PR, media relations, crisis/issues management
• Experience working in a regional or global team in a fast-growth company
• Excellent command of English (written and spoken)
• Hands-on and motivated by challenging work

Good to have:

• Content marketing or integrated marketing experience would be a plus
• Consumer technology and Internet sector experience preferred
• Comfortable with data and able to translate it into information that is easy to understand

UEN: 199700895N

Salary: S$2500

Working Days: 5 days between Monday -- Sunday

Working Hours: 830am - 530pm/ 1230pm - 930pm (based on roster)

Location: Clarke Quay/ Novena

Contract Period: Till 30 Aug 2024 (extendable depending on performance and business needs)

Job Responsibilities:

• Respond to survey enquiries via inbound calls and emails

• Assist the respondents to complete the survey

• Conduct survey interviews via outbound calls

• Reach out to the respondents to assist them to complete the survey

• Compile, record, input survey returns and data accurately into the system

• Conduct verification to ensure completeness and accuracy of data collected

• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation

• Explain survey objectives to respondent

• Interpret survey questions to help respondents’ comprehension

• Respond to queries from respondents in a professional manner

• Ensure that the given KPI are being met based on the project timeline

• Provide status report to the supervisor

Job Requirements:

• Only Singaporean may apply

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Salary: $2000 - $2800
Working hours: Mon - Fri (9AM - 6PM)

Location: Bukit Merah Central

Responsibilities:

· Handling inbound calls on payment related to hospital bills
· Making outbound calls to follow up on payment related to hospital bills
· Receivables management
· General customer service duties
· Handle patient enquiries, provide billing information to patients
· Sending statement of accounts

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

This is a 12 months contract assigned to our client

Work Location : To be confirmed

Salary Range : $5,000-$7,500

Job Description

As an Entry-Level Infra Tech Support Practitioner, you will be responsible for the day-to-day IT Infrastructure Operations.

Your primary skill in IT Infrastructure Operations will be utilized to ensure that the project is completed successfully.

1. Provide technical support for IT infrastructure operations.

2. Ensure that the IT infrastructure is running smoothly.

3. Collaborate with the team to ensure that the project is completed successfully.

4. Troubleshoot and resolve any issues that arise during the project.

5. Ensure that all work is completed within the project timeline.

6. Provide support to the team and ensure that the IT infrastructure is running smoothly.

Top 3 Mandatory skills

1. IT Cloud Infrastructure Operations

2. Full Stack experience (NodeJS, ReactJS)

3. AWS Cloud administrative skills

Certifications

1. AWS Developer associate

2. AWS Administrator SysOps certified

Skills which are good to have / optional

1. Service management

2. DevOps pipeline understanding

3. System integration background

4. Incident Management

5. Problem Management

Salary: S$3,000

Work Duration: Till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working Hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work Location: Clarke Quay (Work In Office)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Reach out to the respondents to assist them to complete the survey
• Schedule interview appointments with respondents
• Compile, record, input survey returns and data accurately into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
• Explain survey objectives to respondent
• Interpret survey questions to help respondents’ comprehension
• Respond to queries from respondents in a professional manner
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Job Requirements:

• Only Singaporean
• Travel across Singapore to do survey | Microsoft Excel | Communication Skills
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Strong phone and verbal communication skills along with active listening
• Proficient in using computer and Microsoft Office
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Excellent customer service skills - Focus on quality and customer service
• Excellent problem solving and negotiation skills
• Able to work in high pressure, stressful situations

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Event Manager

R.S.V.P Communications and Event Agency is a leading Communications & Event Agency dedicated to curating exceptional experiences for our Lifestyle publications such as Vogue Singapore and Robb Report. We are expanding our portfolio of clients to SEA countries including event management services for Luxury and Fashion clients. We are seeking a dynamic and experienced Event Manager to join our team and contribute to the success of our high-profile events in SG and beyond.

Responsibilities:

1. Event Planning and Execution:

• Plan, organize, and execute fashion-focused events, ensuring seamless operations and a high level of client satisfaction.
• Coordinate with internal teams, clients, and external vendors to deliver events that align with brand objectives.

2. Budget Management:

• Develop and manage event budgets, ensuring cost-effectiveness and adherence to financial guidelines.
• Negotiate with suppliers to secure favourable terms and pricing.

3. Venue Coordination:

• Identify and secure suitable event venues in alignment with the agency's aesthetic and client requirements.
• Oversee venue setup, ensuring it reflects the brand's image and meets event objectives.

4. Logistics and Timeline Management:

• Create detailed event timelines and oversee logistics to guarantee smooth event flow.
• Anticipate and troubleshoot any issues that may arise during events

5. Stakeholder Communication:

• Communicate effectively with clients, partners, and internal teams to ensure all parties are well-informed and aligned with event goals.

6. Post-event Evaluation/ Reporting:

• Conduct thorough evaluations of events, gathering feedback and metrics to continuously improve future projects.
• Provide comprehensive event reports to clients and management.

Qualifications:

• Bachelor’s degree in Event Management, Marketing, or a related field.
• Proven experience as an Event Manager, preferably in the fashion or lifestyle industry.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Creative mindset with an eye for detail.
• Familiarity with the Singapore events landscape.
• Ready to travel

Benefits:

• Competitive salary commensurate with experience.
• Health and wellness benefits.
• Opportunities for professional development in the dynamic fashion lifestyle industry.

If you are passionate about creating unforgettable experiences in the fashion world and possess the skills to lead successful events, we invite you to apply

About the job

VIVIFI is looking for a team player to join us as the “bridge” between external parties and the internal teams in resolving operational/support challenges and issues.

Roles and responsibilities

• Responsible for day to day routine tasks and/or activities of the operation team.
• Engage and work closely with our partners/vendors on issue(s). This may include carrying out escalation, follow ups, etc. with partners/vendors to resolve the issue.
• Ad-hoc/On-demand support during non-working hours may be required.
• Monitoring of exception(s) and/or alarm(s) triggered by the system and to work with partners/vendors to remedy the issue(s).
• Take part and contribute to the working group forum to improve operation/support workflow(s).
• Identify and enhance gaps in current operation and/or support processes, and develop scripts to computerise/automate manual workflows.
• Provide assistance and support to the customer service team in resolving customer related issue(s).
• Provide technical and/or troubleshooting support for core system(s) and solution(s).
• Provide support in report generation for the internal/external teams.
• Regularly work with management to assign tasks and small projects.

Requirements

• A degree or diploma in an Engineering or Computer Technology discipline.
• Knowledge in telco-centric matters and mobile networks is a plus.
• Technical knowledge in structured query language (SQL), common scripting language(s) like Bash, PHP, etc. and the use of Application Programming Interface (API).
• Any other software programming competencies will be advantageous.
• Familiarity with Linux environments and Cloud services
• Well versed in office productivity tools such as word processing, spreadsheets, etc.
• Strong analytical, creative with a flair in hands-on complex technical problem solving skills
• Strong problem solving skills and empathy towards issue(s) that customers face.
• Ability in organising and prioritising work activities.
• Only Singaporeans and Singapore PR may apply

Salary: $13.45/hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract Period: Immediate till June 2024 (extendable based on performance and business needs)

* Remark: Pre-employment screening will take 2 weeks

Job Responsibilities:

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Job Requirements:

• Only Singaporean
• GCE A level and Diploma
• Good communication skills
• Candidate without tax/ customer service experience are welcome to join as training will be provided

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities:

1. Develop and implement innovative marketing strategies to enhance the company's visibility and reputation in the education industry.
2. Plan and organize various marketing activities, including but not limited to online and offline promotions, product launches, etc., to boost brand exposure and influence.
3. Execute social media marketing plans, engage with key audiences, and enhance the brand's presence on social platforms.
4. Coordinate collaborations with key figures, establishing and expanding relationships with important industry contacts.
5. Utilize industry resources to develop and maintain customer relationships, ultimately increasing market share.
6. Analyze market trends and competitors, providing regular reports on market feedback.

Requirements:

1. Possess marketing experience in the education industry, with familiarity in key business and competitive landscapes.
2. Proficient in formulating and executing innovative marketing plans, with a bonus for having successful case studies.
3. Excellent communication and negotiation skills, capable of establishing positive business relationships with key individuals.
4. Familiarity with social media marketing, with successful experience in social platform promotion.
5. Ability to organize and coordinate events, planning and executing various marketing activities.
6. Strong analytical and problem-solving skills, adept at using data for decision-making.
7. Have rich industry contacts and resources, enabling quick acquisition and utilization of key industry information.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number:R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Working days: Mon - Fri (8.30am - 6pm) (Work Overtime)

Work location: Novena / Clarke Quay

Salary: $3,000/month

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Singaporean
• Have an excellent communication skills | Microsoft Excel | Site Visit
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Responsibilities:

• To make calls to customers who applied for unsecured facilities and follow up with them on pending documents for submission.
• Assist with customers queries
• Other duties as assigned

Period:

• 6 months contract (subject to renewal based on performance)

Salary:

• $1,500/month + Monthly allowance of $1500 (No commission for 1st 6 months)
• If converted to Fulfilment Agent, it will be 1 year contract plus commission

Working Hours:

• mon to fri, 9am to 6pm

Location:

• Rafflesplace

Job requirements:

• Min GCE 'N' Level, any field
• Meticulous and organized
• Able to work well independently and with a team within a fast paced environment
• Able to work OT (when necessary)
• Able to communicate well
• Customer service oriented and sales/target driven

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

Candidate Profile

Knowledge and Experience

• Minimum of 2 years of relevant experience in the hotel industry.
• Strong working knowledge of Microsoft Office in particular Excel.

Competencies

• Possesses strong interpersonal skills and ability to communicate in second language.
• Ascertains and addresses guest/colleague needs.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.
• Prioritises, and organises work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Organization Description

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Job Description

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Flexible for Part time or full time hours of work.

Reservations Agent

Job Responsibilities:

· Handle all aspects of reservations for hotel booking

· Answer incoming telephone calls and handle bookings upon inquiry

· Liaise directly with the Manager on duty for daily arrivals

· Handle room allocation

· Answer emails for reservations with inquiries and confirmed bookings

· Handle on line travel agent bookings and answer inquires

· Handle guest requests and dispatch to relevant departments

· Daily filing of reservations paper work

· Compliant to company’s Policies and Procedures relating to guest services for reservations and front office functions

Job Requirement:
• Full-Time position available.
• Preferably someone who has good computer skills
• Great team player
• Self-starter and independent worker
• Can work with positive attitude, welcomes challenge with positive outlook and work like a family at Ibis Styles
• Requires Shift Work and able to work during weekends
• Experience in Reservations
• keen to pursue career in hospitality and eager to learn and grow in our organisation

Interested candidates, please send your CV to [email protected] and [email protected]

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• Familiar with hotel product knowledge and activities.
• Promote the Hotel’s products and services
• Maximize room sales and revenue for the hotel, prioritizing up-selling.
• Comply with set rooms supply and price control.
• Ensure that all reservation information in correspondences and reservations system is accurate
• Process amendments to reservations such as extensions, early departures, etc.
• Always maintain a sales attitude, not losing any sales opportunity in the hotel.
• Processing and follow-up of all FIT and Group reservations.
• Communicates and process No-Show/Cancellation charge or refund.
• Determine guests’ needs and provide recommendation accordingly
• Maintain and update guests’ information and sales data by reservation procedures.
• Maintain high level guest service standards.
• Keep close attention to team members’ requirements, including attention to every team member’s workload and duties, to fulfil operation needs.
• Maintain clean and tidy work areas at all times.
• Comply with all company policies relating to reservations.
• Performs all other duties as assigned.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Provide professional assistance to patients calling the clinic, addressing inquiries about appointments, medical services, and general information with a focus on patient satisfaction.
• Efficiently manage and schedule patient appointments, ensuring accurate data entry
• Prioritize and redirect calls appropriately based on urgency and nature of the inquiry, including transferring calls to medical staff, addressing emergencies promptly, and offering necessary guidance to enhance overall patient care.
• Effectively communicate clinic policies, procedures, and relevant information to patients, addressing their concerns and maintaining confidentiality, while also providing clear and concise instructions for any pre-appointment preparations or follow-up actions.

Other information:

• Salary: up to $3200
• Working days: Mon - Sat (Sat 1/2 day)
• Location: Chai Chee

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Job Description:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Requirement

• Min. Diploma in any discipline with 3 years of relevant experience.
• Has prior Logistics knowledge and understanding import/export preferred.
• Handling chemicals documentations and deliveries.
• Able to work in a fast pace environment.
• High level of problem-solving skills; Organized, Quality / Meticulous.
• Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.
• Proficient in SAP.

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified