Location: Singapore

Employment Type: Full-Time

Job Overview:

We are looking for an experienced Consultant specializing in Business Process Re-Engineering to lead process improvement initiatives. The role involves managing process evaluation projects and delivering sustainable business outcomes.

Roles and Responsibilities:

• Lead process improvement projects from planning to execution.
• Conduct workshops to identify gaps and inefficiencies in business operations.
• Develop process models and recommend best practices.
• Collaborate with IT teams to align business processes with technology solutions.
• Monitor project timelines, budgets, and deliverables.
• Create detailed business process documentation and project reports.
• Provide training and support during the implementation of new processes.
• Drive continuous improvement initiatives and best practices.

Qualifications and Skills:

• Bachelor’s degree in Business, IT, or a related field.
• Proficiency in process mapping, data analysis, and project management tools.
• Strong interpersonal and leadership skills.
• Minimum Experience: 4+ years

· Analyze, develop, enhance, debug, support, maintain, test applications

· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Key Skills:

· Experience with Oracle PL/SQL, Oracle SQL.

· Experience with ACTIMIZE product is mandatory

· Good to have: Batch Scripting, Control M, DevOps.

· Database (Ability to use and understand for the purpose of analysis and design an investigation)

· Analyze Requirements and form solutions for the application.

· Works with external application/user teams on E2E executions.

Requirements:

• Must have minimum of 5 years of IT systems development experience in Banking industry, candidate with design and test case creation experience is highly preferred.
• Must have Business analysis or consulting experience in banking industry, especially overseas remittance area experience is preferred.
• Must have experience in the global BPR and/or system rollout project experience.
• Must have good communication skill in English (both spoken and written). Able to speak in Japanese language in order to liaise with Japanese speaking stakeholders and client.
• Must be proficient in using Microsoft Word, Excel and PowerPoint. XML file format knowledge is also preferred.
• Bachelor’s Degree in any discipline.

Job Summary
Are you eager to apply your technical expertise and customer-facing skills in a dynamic and fast-paced tech environment? As a Pre-sales Consultant, you will work with innovative software solutions, partnering with the sales team to close deals and deliver exceptional value to clients. Continuous training and mentorship will support your success in this exciting role.

Key Responsibilities

• Partner with sales executives as the primary technical lead throughout the pre-sales process.
• Present and demonstrate product offerings, aligning solutions with customer goals both remotely and on-site.
• Guide potential clients through their evaluation and decision-making process, providing clear communication and support.
• Develop custom environments for Proof of Concept (POC) demonstrations to showcase how solutions meet customer needs.
• Contribute to writing proposals (RFIs/RFPs) that highlight the value and return on investment of the solutions offered.
• Act as a customer advocate, communicating feedback to product management and development teams.
• Assist the sales team in understanding customer business objectives to align solutions with applicable technologies.
• Foster and maintain relationships with key customer advocates to promote long-term adoption of solutions.
• Create a customer vision for improving operations, reducing costs, and increasing business agility.
• Support Partner and Marketing teams in field activities as needed.

Who You Are
We’re seeking individuals who thrive in a collaborative, agile, and growth-oriented environment. If you are enthusiastic, creative, and committed to delivering value to customers, partners, and colleagues, this role is ideal for you.

In this role, you’ll be a crucial technical resource during the sales cycle, gaining expertise in the software and services offered. You’ll educate clients, build consensus, and demonstrate how the solutions effectively address their needs.

Requirements

• Bachelor’s Degree/Diploma in Computer Science, Technology, Engineering, or related fields.
• 3-5 years of relevant experience in the tech industry.
• Strong presentation skills with the ability to confidently engage customers.
• Advanced business and technical communication skills, aligning technical solutions with business goals.
• Strategic mindset with a sales-driven approach to closing deals through technical expertise.
• Proven ability to build and maintain strong relationships with customers and colleagues.
• Ability to work independently and collaboratively within a team.
• Willingness to learn and adapt in a fast-changing industry.
• Strong business analysis and troubleshooting abilities.

Technical Skills

• 3-5 years of experience in the tech industry.
• Familiarity with cloud platforms such as Azure and AWS.
• Experience in IT services, consulting, or solution demonstrations.
• Broad knowledge of server and cloud technologies within the tech industry.

· Analyze, develop, enhance, debug, support, maintain, test applications

· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Key Skills:

· Experience with Oracle PL/SQL, Oracle SQL.

· Experience with ACTIMIZE product is mandatory

· Good to have: Batch Scripting, Control M, DevOps.

· Database (Ability to use and understand for the purpose of analysis and design an investigation)

· Analyze Requirements and form solutions for the application.

· Works with external application/user teams on E2E executions.

Job Description & Requirements Responsibilities

· Advise customers/clients on courses or job skills training by further understanding their needs

· Promote programmes and services, create brand awareness at BELLS Sales Booth

· Assist in company's marketing activities & plans

· Provide professional sales service and advice to customers

· Follow up on any enquiries and appointments

· Assist registration and update daily sales report

· Participate in team meetings and Sales Training as needed

Requirements

· No experience needed but with a willing learn attitude

· Enjoy meeting new people and communicate with customers of all level

· Good communication skills with an outgoing personality, dialect is a plus

· Sales driven and result oriented

· Able to handle rejection with a positive attitude

· Able to build to your own team is a plus

· Mandarin-speaking will be a plus

· Fresh graduates are welcome

· To work 5 days work week including weekends

What Comes with The Job

· Career advancement opportunities as Team Lead

· 1 to 1 coaching with team lead to achieve desired results

· Fun and friendly environment

Supported by e2i

Interested applicants, please write in to [email protected]. We regret only shortlisted applicants will be notified.

About Agora Colearning

We are an education startup dedicated to transforming learning experiences for children of all ages.

We combine our own programmes with an education marketplace offering tuition and enrichment programmes, both at our own centers and at schools.

Our mission is to simplify access to great educational opportunities and empower families to tailor their child's unique learning journey, with a strong emphasis on using technology in all aspects of our business.

Role

We are looking for an Education Consultant to join our team. You will be the first point of call for managing parent enquiries. The ideal candidate will have had prior experience in education sales or business development, have a strong grasp of parent and student needs across a number of tuition and enrichment areas and be highly proactive in managing their pipeline.

Responsibilities

• Managing new parent enquiries promptly and effectively through a variety of communication channels (email, telephone, chat, in-person)
• Convert enquiries into customers of Agora Colearning by understanding parent and student needs, identifying suitable trials, scheduling face-to-face meetings, and promptly following up
• Work closely with our Student Care and Early Years teams to understand the parents' and students' needs and advise on suitable programme follow-ups
• Systematically manage our customer base to help identify learning needs and identify solutions from our range of offerings

Requirements

• Strong interpersonal skills and prior experience in prior sales roles preferably within the education sector
• Interest in working in an environment that is dedicated to promoting children’s development and happiness
• Demonstrated ability to track performance, work with CRM systems (HubSpot experience a plus).
• Comfort working in a fast-paced environment

Why Join Agora

We embrace input from our team members and encourage fresh ideas and continuous improvements, whether you are an educator, an events host or a part of our front of house team.

Here's why you should join us:

Innovative Environment: Work in an environment where your ideas matter and you have the opportunity to drive real change within a tech-enabled setting

Collaborative Culture: Join a team that values open communication and mutual respect.

Growth Opportunities: Benefit from professional development and courses to advance your career.

Flexible Work Options: Enjoy flexible arrangements to fit your lifestyle, whether full-time, part-time, or freelance.

Become part of a forward-thinking team that’s passionate about creating a better place to learn and grow. If this resonates with you, reach out to us.

· Oversee the acquisition and development of software systems in organizational units

· Monitor the results and quality of the different software solutions and projects implemented in the organization

· Analyse business requirements and provide functional solution to business requirements

· Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions

· Guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)

· Guide testers/users in the end-to-end reconciliation process

· Prepare functional solution document

· Support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions

· Post-implementation support

· Identify and raise/escalate risks to the project/processes

Requirements

· Experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.

· Should have hands on experience in Mainframe and Cards processing platform (Cardlink or VisionPlus etc)

· Should have experience as Cards Issuing Application development lead

. Experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.

· Mainframe – online and batch processing

· Credit Card domain knowledge

Out of Box Academy (OBA) was founded to provide a meaningful environment to help busy parents nurture their children through their after-school hours, hence also allowing more precious family time for bonding and fun!

With over 25 centres, we are hiring Sales Consultant to engage with our parents and children.

OBA is an education centre that focuses on two main areas:

(1) Student care Services

(2) Tuition Services

Job Scope:

· Perform all sales activities to both new and existing clients. It includes, maintaining and developing the sales of enrichment programmes within agreed territory marketing plans, individual sales budgets, forecasts and targets

· Establish new contacts and sales leads to meet sales targets.

· Meet and exceed sales targets aligned with the company's core competencies.

· Commission Scheme: Benefit from an attractive sales commission scheme as part of the overall remuneration.

· Participate in provided product training.

Job Title: Luxury Skincare Sales Consultant

Location: Singapore

Company: ÉLÉVATIONE- Luxury Skincare Brand

About Us: At ÉLÉVATIONE We pride ourselves on offering a premium range of luxury skincare products designed to elevate beauty routines and deliver exceptional results. Our brand is synonymous with elegance, innovation, and unparalleled quality. As we continue to expand our presence in Singapore, we are seeking a passionate and experienced Sales Consultant to join our team and represent our brand in delivering an extraordinary customer experience.

Key Responsibilities:

• Sales Excellence: Achieve and exceed individual sales targets by promoting our luxury skincare products and delivering exceptional customer service.
• Product Knowledge: Develop in-depth knowledge of our product line and stay updated on new product launches, skincare trends, and the latest beauty innovations.
• Customer Engagement: Build and maintain strong relationships with customers by providing personalized skincare consultations and product recommendations tailored to their needs.
• Brand Ambassador: Represent the brand with professionalism and integrity, ensuring that every customer interaction reflects the luxury and exclusivity of our products.
• Visual Merchandising: Assist in maintaining the visual presentation of the store, ensuring that product displays are aligned with brand standards and marketing campaigns.
• Customer Service: Handle customer inquiries, provide after-sales support, and manage any issues with professionalism and a solution-oriented approach.

Requirements:

• Experience: Minimum of 1 year of sales experience, preferably in luxury retail or high-end skincare brands.
• Passion for Skincare: A genuine passion for skincare and beauty, with a keen interest in helping customers achieve their skincare goals.
• Sales Skills: Proven track record of meeting or exceeding sales targets, with strong upselling and cross-selling abilities.
• Customer-Focused: Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with a diverse clientele.
• Professional Appearance: Presentable and well-groomed, reflecting the luxury and sophistication of our brand.
• Product Knowledge: Ability to quickly learn and effectively communicate the benefits of our products to customers.
• Adaptability: Comfortable working in a fast-paced environment with the flexibility to adapt to changing customer needs and market trends.
• Team Player: Collaborative mindset, with the ability to work effectively in a team and support colleagues in achieving overall store goals.

What We Offer:

• Competitive salary with commission and incentives based on sales performance.
• Comprehensive training on our luxury skincare products and sales techniques.
• Opportunities for career growth within a prestigious brand.
• Access to exclusive discounts on our products.
• A supportive and positive work environment in a luxury retail setting.

· Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

· Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

· Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

· Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

· Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

· Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

· Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

· Contribute to the continuous improvement of development processes and methodologies.

· Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Requirements:

· Minimum 8 years of working experience in end-to-end project implementation

· Good understanding and experience in Software Development Life Cycle (SDLC).

· Experience in working in vendor environment.

· Ability to work in a fast-paced, team-oriented environment.

· A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

We are seeking a Technical Consultant to manage IT Application Technology and related vendor and stakeholder management. The successful candidate will work with various teams to achieve project goals, ensuring timely and within-budget delivery while meeting the project scope.

Responsibilities

• Set up and configure new environments with infrastructure and Cloud Engineering teams.
• Liaise with IT Security to clear checklists before project go-live.
• Work with vendors to meet technical requirements and support project timelines.
• Coordinate with other application teams on technical aspects.
• Assist the Program/Project Manager with timelines, deliverables, and reporting.
• Ensure adherence to methodologies and processes.
• Monitor daily project contributions and manage risks and issues.
• Engage and negotiate with stakeholders and manage vendor relationships.

Requirements

• Degree or master's in IT, banking & finance with banking experience.
• Knowledge of KYC/AML applications (WLM, CDD, TM).
• Experience in AWS.
• Software development experience in API, REST and SOAP.
• Good experience in SQL database.
• Good interpersonal and stakeholder management skills.
• Ability to work independently and manage multiple initiatives.
• Proven track record of on-time project delivery.
• Proactive problem-solving attitude and leadership skills.

Key Responsibilities:

• Develop and deploy scalable AI solutions using Azure OpenAI services, integrating AI and machine learning models into production applications.
• Design and implement Python-based applications that leverage Azure’s cloud infrastructure, APIs, and services.
• Collaborate with cross-functional teams, including data scientists, product managers, and other developers to design, test, and implement features for a variety of applications.
• Write clean, efficient, and well-documented code following industry best practices.
• Troubleshoot and optimize AI solutions, ensuring high performance, security, and reliability.
• Participate in the full software development lifecycle (SDLC), from requirements gathering and design to testing and deployment.

Required Qualifications:

• Proven experience as a Software Developer or similar role with a strong focus on cloud technologies, particularly Azure.
• Solid knowledge and hands-on experience with Azure OpenAI (or other AI platforms) for deploying and managing machine learning models.
• Strong proficiency in Python, including libraries like TensorFlow, PyTorch, FastAPI, or Flask for building AI-driven applications.
• Experience with Azure services such as Azure Functions, Azure Cognitive Services, and Azure Storage.
• Familiarity with RESTful API development and integrating external services with Python applications.

· Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

· Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

· Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

· Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

· Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

· Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

· Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

· Contribute to the continuous improvement of development processes and methodologies.

· Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Requirements:

· Minimum 8 years of working experience in end-to-end project implementation

· Good understanding and experience in Software Development Life Cycle (SDLC).

· Experience in working in vendor environment.

· Ability to work in a fast-paced, team-oriented environment.

· A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

JOB DESCRIPTION

Job Title

Workday Consultant

Occupation

SOFTWARE DEVELOPER

Job Description & Requirements

About the Client:

Our client is MNC company

Responsibilities:

• Comprehend Workday integrations from multiple endpoint systems as well as holistic interchange services rendering effective data quality and dependable exchanges of digital information.
• Identify, assess, and solve complex business problems for integrating Workday cloud application with external applications across HR, Finance, and other areas where analysis of situations or data requires an in-depth evaluation of variable factors.
• Basic understanding of the Security Configuration and Business Process set up in the tenant is a must.
• Analyse, design, build, test and deploy Workday integration including Studio, EIB, and supplement with any 3rd party coding.
• Support upgrades, changes and modifications, including evaluation of Workday releases.
• Develop BIRT reports using Eclipse IDE.
• Experience to write Unix scripts, knowledge on Connect Direct and SFTP protocol are added advantage.

Requirement:

• Minimum degree in IT or computer related subject with a recognized university.
• Minimum 3 years of experience in Workday integration development.

Essential Skills:

• Workday Integration experience and certification.
• Hands-on Workday Integration experience, including:

1. EIB
2. Core Connectors
3. PECI / PICOF payroll integration
4. XMLs / XSLTs and Document Transformations.
5. Workday Studio
6. Custom Reports
7. Integration Security

• SOAP API / Web services.
• JavaScript / HTML.
• Eclipse.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R24125310 (PARAMATASEEMA NAVEEN RAJANNA)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries

About Oneko Pte. Ltd.

Established in 2024, Oneko started its humble beginnings as a small business for providing window mesh solutions in Singapore. We have successfully launched a product that not only keeps pests out of homes but provides a barrier for pets to be kept in. As of today, our meshes sit in over 300 homes as we continually strive to provide affordable yet effective mesh solutions to our customers.

Job Responsibilities:

• Present and explain products offered by our company to customers.
• Understand customer needs and propose products that are align with their requirements.
• Conduct onsite visits to measure dimensions of windows and ensure feasibility of product installation.
• Ensure all measurements are taken accurately to ensure products are customised to the right size.
• Address any enquiries customers may have about our products.
• Assist in other ad-hoc tasks when required.

Job Requirements:

• Relevant practical experience will be advantageous.
• Possess Class 3/3A driving license, with own vehicle preferred. Transport allowance will be provided.
• Ability to communicate with customers effectively
• Attention to detail with a meticulous approach when taking measurements.
• Fluency in English language (to communicate with our customers).
• Training will be provided.

Job Type: Full-Time

Working Hours: 5 days work week (Tuesdays - Saturdays)

Key Responsibilities:

• Design, develop, and maintain ETL processes using Talend Data Integration (TDI) and Talend Studio.
• Implement data pipelines to extract, transform, and load data from multiple source systems into various target systems, including data warehouses and databases.
• Create, modify, and troubleshoot complex data transformation logic in Talend jobs.
• Collaborate with data architects, business analysts, and other stakeholders to gather requirements and design solutions.
• Ensure the performance, scalability, and maintainability of data processes, optimizing ETL jobs for efficiency.
• Develop and maintain reusable components, templates, and frameworks in Talend.
• Participate in code reviews, ensuring best practices and standards are followed.

Technical Skills:

• Proficiency in Talend Studio, Talend Open Studio, and/or Talend Data Integration.
• Strong experience in SQL and database technologies (e.g., MySQL, Oracle, SQL Server, PostgreSQL).
• Experience with ETL, data cleansing, and data transformation.
• Familiarity with cloud-based data platforms (e.g., AWS, Azure, Google Cloud).
• Experience working with RESTful APIs and web services.
• Knowledge of big data technologies like Hadoop, Spark, and Kafka is a plus.

Investment Consultant

Role:

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial F.R.E.E.D.O.M and ensure a secure future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

Responsibilities

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

What you will Learn:

We offer customized learning tracks according to individual development within the group, that offer structured & diverse learning modules.

Comprehensive on the job training will be provided continuously for professional development and career advancement in the financial services.

These programs are specifically designed to equip you with in-depth business knowledge, technical skills, and interpersonal skills.

You will be required to attend a number of compulsory programs; including a comprehensive business induction and other regional development program

Requirements

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Preforming sales of elite hair care products and treatment services
Recommending products to customers and performing hair care treatments
Attending to customers feedback
Providing excellent services to all customers

Job Requirements:

Good interpersonal skills and communication qualities
Energetic with positive attitude
Team player with ability to cooperate with colleagues
Pleasant well grommed and passionate

Job Description:

• Research, design, and develop computer software or specialised utility programs.

• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Technical Skills:

• Tibco Active-Matrix Business-Works 5.x
• Enterprise Message Service, Designer
• MQ Adapters
• REST/JSON
• Administrator and Hawk

Location: Singapore

Employment Type: Full-Time

Job Overview:

We are seeking a Senior Consultant specializing in Business Process Re-Engineering to lead transformative projects and drive operational excellence. The role involves managing large-scale re-engineering projects and guiding clients toward strategic improvements.

Roles and Responsibilities:

• Oversee end-to-end business process re-engineering projects.
• Lead cross-functional teams in developing innovative process solutions.
• Conduct in-depth business assessments to identify improvement opportunities.
• Define project scope, goals, and deliverables in collaboration with clients.
• Develop and present business cases and executive-level proposals.
• Ensure compliance with industry standards and organizational policies.
• Mentor junior consultants and provide expert guidance on best practices.
• Stay updated with industry trends and emerging process optimization technologies.

Qualifications and Skills:

• Bachelor’s degree in Business, IT, or a related field.
• Industry certifications such as Six Sigma, PMP, or Prince2 are highly desirable.
• Expertise in business process modeling, operational strategy, and change management.
• Exceptional leadership and client engagement skills.
• Minimum Experience: 6+ years

Location: Singapore

Employment Type: Full-Time

Job Overview:

We are seeking a motivated Associate Consultant specializing in Business Process Re-Engineering (BPR) to optimize and redesign business processes for improved efficiency. This role involves evaluating workflows, recommending improvements, and supporting implementation efforts.

Roles and Responsibilities:

• Conduct comprehensive process analysis to identify inefficiencies.
• Gather, document, and evaluate business process requirements.
• Assist in designing and implementing streamlined workflows.
• Collaborate with stakeholders to define key performance indicators (KPIs).
• Support the development of process documentation, including SOPs and process flow diagrams.
• Monitor project progress and ensure adherence to timelines and goals.
• Facilitate change management initiatives for process improvement.
• Prepare reports and presentations for management review.

Qualifications and Skills:

• Bachelor’s degree in Business, IT, or a related field.
• Strong analytical and critical-thinking skills.
• Proficiency in process mapping tools and business analysis methodologies.
• Excellent communication and stakeholder management skills.
• Minimum Experience: 3+ years

Responsibilities

• Design, develop, and implement custom ServiceNow applications and solutions
• Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB
• Create and manage workflows, UI policies, business rules, UI actions, and client scripts
• Integrate ServiceNow with external systems via APIs, web services, and other technologies
• Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance
• Troubleshoot and resolve issues related to the ServiceNow platform
• Work closely with business stakeholders to gather and analyze requirements
• Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems
• Implement ServiceNow best practices for development and administration
• Maintain comprehensive documentation for system configurations, processes, and procedures
• Strong communication and interpersonal skills

Requirements

• Degree holder
• At least 8 years of relevant experience
• Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event Management), ITAM and GRC modules
• Experience with Java Script, Flow Designer, Orderguide
• Strong communication and interpersonal skills to work with all levels in the organisation

Preferred Requirements

• Knowledge in AI operations relevant to ServiceNow

· Strong proficiency in Java/J2EE development.

· Familiarity with frameworks such as Spring, Hibernate, and RESTful APIs.

· Experience with SQL and relational databases

· Knowledge of web servers, application servers and middleware technologies.

· Solid understanding of ITIL processes, including incident, problem, and change management.

· Hands-on experience with monitoring tools and ticketing systems

· Strong analytical and problem-solving skills with a focus on attention to detail.

· Excellent communication and interpersonal skills to liaise effectively with stakeholders and team members.

Due to continued expansion and growth, we are looking for Educational Consultants to join our team! WE Offer:

• - High Commission (Uncapped)
• - Performance Bonus
• - Annual Leave 14-21days
• - Medical+Dental Benefits
• - Yearly Trip/Quarterly Event*
• - Career Growth Opportunities

Responsibilities:

• Manage full recruitment activities
• Perform Cold calling and warm calling to leads given
• Sourcing, screening, selection of applicants (Local)
• Coordinate interview and offering process
• Liaise and coordinate between candidates

There will be Basic + Comission + Annual Bonus.

Interested parties, please click apply.