• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Support Interactive Panel Set up
• Any other task assign by Superior

Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

Dulwich College (Singapore) has an exciting opening for a Director of Communications to cover a period of maternity leave from January to August.

The Director of Communications oversees all aspects of College communications to develop and implement an integrated communications plan, building the College’s reputation, managing issues and crises, and engaging a breadth of stakeholders, including partners, parents, students and staff.

Providing an engaging and competitively differentiating communications experience, with corresponding content strategy to support school growth and strong advocacy within the College’s communities, the Director of Communications is a member of the College Leadership Team (CLT). The CLT has joint responsibility for the overall direction and success of the College whilst having their own area of responsibility.

Integrated Communications and Content

• Localise and execute the Group communications and content strategy and guidelines
• ‘Bring the outside in’: manage team resources to identify relevant trends and news developments to help inform strategic decisions by CLT
• Provide strategic counsel to CLT and internal stakeholders across a breadth of communications and content issues and needs relating to external and internal audiences
• Own and implement the College content strategy and roadmap
• Strategise and implement a multi-channel framework including social media channels and external / internal communications platforms targeted at key stakeholders (eg. parents), that is constantly adapted to face changing stakeholder utilization
• Develop / support development of content across all College communication channels (earned, owned and shared), partnering with different College stakeholders as appropriate
• Drive the College’s media relations plan through creation of news stories and media engagements (interviews, press events, networking sessions)
• Ensure newsletters, other publications and modes of communication are engaging, on-brand and reflect Dulwich codes of practice

Crisis Communications Preparedness and Management

• Lead on strategy and content development to manage issues / crises at the College
• Anticipate and advise on potential issues
• Develop plans to attenuate / manage issues
• Work with Group Communications to tailor crisis communications protocols and templates for local implementation

Stakeholder and Community Engagement

• Lead and develop strong external and internal influencer networks
• Develop communications strategy to drive parent engagement and support parent body (Friends of Dulwich) communications
• Identify improvement measures and supporting KPIs in tandem with the parent communication experience
• Lead a strategic programme of community outreach to strengthen College advocacy and community betterment
• Represent the College at media industry events to drive brand support with the media influencer set

Strategic Partnerships

• Localise the Group level partnership framework to create a school-level partnership approach that advances our reputation as an international brand and strengthens our relationships with key stakeholders and the local community
• Identify, develop and manage these partnerships
• Conceptualise programmes and content to drive these partnerships forward

Customer Experience

• Be a lead CX Change Agent within the College to nurture a CX focused culture.

General Duties

• Participate in the school’s staff appraisal system as appropriate
• Take responsibility for promoting and safeguarding the welfare of children
• Present the best possible image of the school in general, and, in particular, in all contact and communications with parents, students, staff, visitors, the general public, suppliers and all other external organisations.
• Undertake training and staff development as needed and as determined by the school management
• Undertake such other senior leadership duties, commensurate with the post, which your Head of College, or other members of the College Leadership Team may occasionally require, including morning welcome duties and evening networking events

The successful candidate will have:

• Proven experience in developing a communications plan/strategy in line with Group direction
• Excellent writing and editing skills in English
• Deep relationships with local and international media based in your market
• Experience in leading crisis communications
• Sound understanding of social media platforms with ability to create compelling content across a variety of platforms
• Familiarity with website content management and design, online tools and software for editing video, photos, and audio
• Strong communications skills with ability to connect effectively with a diverse set of stakeholders from school senior management team to partners and parents in both one-on-one and group settings
• Proven success of leading a team of communications experts, and working with and coaching leaders
• Ability to adapt and work independently, inter-College and as part of project-based teams, as required
• Experience of managing internal and external production personnel in areas of print, photography, web presence, video production, and copywriting
• Understanding of, and support for, the Group’s mission, and a commitment to ensure that all aspects of the communications program are always aligned
• Respect for and understanding of Education
• Project management skills with strong attention to detail
• Excellent time management and organisational skills
• Proven success of end-to-end event management
• Ability to maintain absolute confidentiality and the integrity related to all aspects of information disseminated within or external to the Group
• A degree in communications, journalism, public relations, English, or writing-intensive discipline, or equivalent
• Relevant experience in communications (writing, editing, journalism, consulting and/or public relations) with a minimum of five years in a management role

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow.

PIE Registration Number: 201027137D

Period of Registration: 09 January 2024 to 08 January 2028

Key Responsibilities:

1. Marketing & Communications

· Assist in developing and executing online and offline marketing campaigns to promote events, fundraising initiatives, and programmes.

· Support the content creation process for the charity’s social media platforms (Facebook, Instagram, LinkedIn), email newsletters, and website.

· Draft compelling copy for email blasts and website updates to showcase success stories, donor highlights, and campaign milestones.

· Monitor and analyse marketing metrics to measure the success of communications strategies and suggest improvements.

2. Event Coordination

· Support the planning and coordination of charity events, including fundraising events, community outreach, and awareness campaigns.

· Assist in liaising with event vendors, sponsors, and volunteers to ensure smooth event execution.

· Manage event logistics, such as registration, volunteer coordination, and on-site support.

· Prepare event materials such as brochures, banners, and promotional content.

· Ensure post-event follow-up, including thank-you notes and post-event reports.

3. Branding & Public Relations

· Assist with maintaining brand consistency across all communications materials.

· Support media outreach efforts by compiling media lists and assisting with pitches.

4. Admin

· Maintain department records, answer and transfer calls, collect and distribute mail, and manage enquiry emails.

· Track inventory and stock supplies, and ensure low supplies are highlighted for replenishment.

· Perform any other admin and operations-related tasks as needed.

Requirements:

· Able to commit 3 months or more.

· Strong writing and editing skills with an eye for detail.

· Familiarity with social media platforms and content management systems (eg. Canva, Facebook Ads).

· Creative thinker with the ability to develop engaging content for a variety of audiences.

· Organised, with excellent multitasking and time management skills.

· Proactive and willing to take on new challenges.

· A passion for social causes and interest in supporting non-profit work.

Join a leading international school and enjoy:

• 5-day work week;
• 40 working hours/week during school days; 30 working hours/week during school holidays (flexibility will be required to ensure duties are undertaken in full);
• Paid school closure days
• Competitive remuneration package & benefits (medical, dental, subsidized lunch, etc.)

Dulwich College (Singapore) is looking to recruit a COMMUNICATIONS CONTENT CREATOR to create, develop, publish and promote timely and engaging content across all communication channels, both internally and externally, collaborating with stakeholders across the College community.

The main duties and responsibilities of the role are as follows:

Content Creation and Channel Management

• Social Media: Focus on creating a pipeline of engaging, timely and creative content for the College's social medial channels. Ensure posts are aligned with the College content strategy and delivered on time.
• TV Screens: Oversee the content scheduling and updates for the College’s internal TV screen network, ensuring all messages are timely and visually engaging.
• Photo Library: Manage and maintain the organisation of photographs in the photo management platform, focusing on curation, tagging and timely uploads.
• Systems Management: Provide technical support for systems and platforms (e.g., MyDulwich, HubSpot, MS TeamSite/SharePoint), when required, ensuring all tools function smoothly and support content dissemination.

Video Production and Photography

• Capture and produce video and photographic content to engage current parent community and attract prospective parents/students, via the College’s social media channels and internal communications.
• Edit videos to a professional standard, including colour correction audio balancing, and the addition of graphics or animation as necessary.
• Take event photographs according to the College Calendar of Events, where capacity allows.

Worldwise Parent Academy

• Support planning and production of parent sessions, including topic selection, coordinating guest speakers, and setting up sessions under oversight of Communications Manager.
• Oversee the editing, publishing and promotion of sessions across social media, the website and MyDulwich, as suitable.

Publications

• Contribute written and visual content to College publications such as newsletters, academic journals, employee profiles, media articles and the student yearbook.
• Lead content interviews with selected Staff and provide content support for various College publications, including newsletters and digital campaigns.

Project Coordination

• Coordinate content production-related special projects as required, working closely with creative agencies, production houses, printers, photographers, videographers and other suppliers to ensure timely and high-quality output.

The successful candidate will :

• Have a tertiary degree/diploma or equivalent, or be studying towards one;
• Have 3 – 5 years’ work experience in a communications or multi-media role, or equivalent, in an agency or in-house communications/marketing team;
• Have experience creating content for a variety of internal and external communication channels, including social media, in a professional environment and with good writing and presentation skills;
• Have strong digital fluency, social media savvy and creative flair - design skills a plus - with the aptitude to engage with new technology ;
• Be skilled in video creation, production and editing for ‘talking head’ interviews, social media and website content, with creative vision and confidence to film and direct a shoot:

1. Experience shooting with DSLR/videocam and familiarity with audio/lighting equipment
2. Knowledge of video editing software, for example, Adobe Creative Suite, iMovie or equivalent
3. Knowledge of editing and rendering video files in multiple format
4. Experience in animation and graphics and knowledge of After-Effects is a plus

• Have a keen visual eye and aptitude for taking engaging and aesthetically-pleasing photographs;
• Have excellent interpersonal skills and the ability to build positive relationships with all stakeholders; enjoyment of working with children a plus;
• Have the ability to work independently, and under pressure, handle conflicting demands and meet tight deadlines as a tem player in a busy environment.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow. Staff recruited locally are subject to terms and conditions of service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

PEI Registration Number: 201027137D. Period of Registration: 09 January 2024 to 08 January 2028