Roles & Responsibilities
• Lead regional capability on Owned Media specifically websites, D2C ecommerce sites and future app development
• Work closely with key stakeholders including regional and country brand teams, IT, Legal and Finance Teams, Global DTO and Brand team, and other agency and delivery teams. Resource will also need to partner closely with CRM team on any CRM and Loyalty integration as well as eCommerce team on D2C target setting and strategy.
• Ramp up Shiseido’s capability on SEM and SEO as well as UX/UI Optimization. Overall in-charge of measurement and optimization of owned media assets across multiple brands – Shiseido, Cle de Peau Beaute, NARS, Drunk Elephant, Elixir, etc.

• Oversee site-rollouts, access controls, key updates and further deployments as supported by Project Manager and external parties

• Vendor Management – manage external partners on ongoing website operations and performance, keeping track of SLAs, billing and finance.
• Develop relationships with external ecosystem of tech partners that can further enhance overall site performance.
• Craft the overall roadmap for our owned media strategy including newer technology – including apps, metaverse, mini-programs/apps. Lead integration on Social commerce (ie. Link to Whatsapp, etc.)

• Advise markets on D2C Operations and website performance. Regional subject matter expert of Salesforce Commerce Cloud, GA4, and GTM.

• Key Markets to cover are: ASEAN, Taiwan, Korea, ANZ and India
• Contribute to other corporate-level strategic projects as needed

Requirements

• Bachelor’s degree in business administration, marketing, or multimedia design

• Minimum 7 to 10+ years’ experience in website and app development, SEM/SEO and UX/UI Optimization
• Demonstrate a keen understanding of ASEAN, Taiwan, Korea, ANZ and India digital ecosystem
• Experience in Performance Marketing a must, ideally from a D2C operation

• Outstanding communication ability and presentation skills in English a must and Mandarin, Thai, Vietnamese or Korean is a plus
• Ability to work in a matrix environment is a plus

· Conduct annual CSR surveys

· Source, interview and shortlist new NGOs for Action! Program in accordance to the Foundation’s focused pillars

· Assist in qualifying the NGOs with internal due diligence processes together with Compliance and Legal

· Organize Employee Volunteerism events with NGOs

· Promote program on bi-monthly basis, on various communications channels:

o External, e.g. LinkedIn and website

o Internal e.g. e-coffee sessions, push-mails, Yammer, WAT, HQ’s newsletter, Digital screens

· Onboard NGOs for the Action! Platform including training for new NGOs and refreshers for existing NGOs

· Identify issues on Action! Platform and liaise with TotalEnergies Foundation, staff and HR

· Track the Country’s employee volunteer performance based on TotalEnergies Foundation’s monthly reports on participation and compile monthly dashboard reports.

· Prepare quarterly presentation to update SteerCo on Country CSR performance

· Produce CSR related collaterals e.g. video and posters

· Organize annual Seasons of Giving to offer NGOs the opportunity to promote their initiatives to fundraise

· Organize annual TotalEnergies Singapore’s CSR award ceremony

· Source and submit for suitable CSR industry awards

· Support the communications for key CSR initiatives at MS APME level e.g. Safe Helmet campaign

TotalEnergies Foundation’s global events:

· Identify TotalEnergies Foundation’s global events for participation e.g. Earth Day, World Environment Day

· Plan activities and promote to staff

· Attend TotalEnergies Foundation’s webinars

VOilah! Festival:

· Assist in the coordination with French Embassy on the sponsorship

· Assist in the due diligence process

· Promote events to staff via various channels

Corporate Communications:

· Support the internal and external day-to-day operations including governance, media relations, communications campaigns and events and other activities as assigned

· Support sustainability initiatives of TotalEnergies Singapore

Experience & Qualifications Required:

· Degree in Mass Communications, Marketing, Business Management or a related field

· Strategic thinker

· Good time management and is able to multi-task

· Strong events & project management

· Strong interpersonal skills

· Advanced use of MS Office, Office 365 and Sharepoint

· Strong knowledge of digital and web design skills & techniques

· Highly proficient in writing and presentation

Summary

• Ensure the communication of CACIB in Singapore including organisation of client events, internal and external communication, in coordination with APAC and HO offices.
• Follow-up and control CACIB Singapore clients commercial performance.

Key Responsibilities

Strategy and Business Planning

• Support CACIB Singapore SCO on ad-hoc projects related to business and coverage management.
• Draft presentation and provide support regarding the strategy of CACIB Singapore.
• Monitor and analyse the commercial performance of the Singapore franchise.
• Participate in the organisation of client events in collaboration with respective counterparts in Singapore.
• Ensure seamless internal communication in coordination with the Regional and Head Offices through Intranet, newsletter and other communication tools.
• Coordinate the communication on strategy topics and liaise with the Regional and Head Offices.
• Act as the point of contact for external providers and/or any third parties as found necessary to fulfil the responsibilities listed above.
• Support CACIB Singapore SCO on the coordination with other CASA entities in Singapore

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Role Requirements:

• Bachelors' Degree or its equivalent
• Excellent command of spoken and written English, proficiency in French is an added advantage
• Analytical with a good grasp of numbers
• Computer proficiency in MS Office (Word, Excel, Powerpoint) is a must
• A self-starter who can work independently as well as in a team environment
• Responsible and committed to team’s objectives
• Able to work under pressure with tight deadline while maintaining good attention to details
• Open-minded with the ability to take advices and guidance
• Strong interpersonal, communication and organisational skills