Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Candidates must at least possess A Level, a Diploma, Advanced/ Higher/ Graduate Diploma, any field.

Interested Candidates email resume with recent photo and DOB to [email protected]

Shortlisted candidates will be notified very soon.

Technical Officer (CCTV & Card access system/ G50 Clearance /With own transport)

• Working location: Tan Boon Liat Building (Near Havelock MRT)
• Working days & hours: Mon-Fri, 8.30am to 6pm
• Salary range: Technical Officer (2200-2800), Senior Technical Officer (2600-3500) + transport allowance

Requirements:

• At least 2 years working experience.
• With own motorbike / car
• Able to cleared for camps access, meet G50 clearance
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description:

• Execution of routine inspection at residential and common areas in the dormitory compound.
• Monitors the handling of work pass status for all residents and the preparation of monthly reports on the checking in and out of the dormitory unit for billing purposes.
• Reports activities of residents about drug abuse, theft, alcohol intoxication, violence, and peddling of contraband cigarettes.
• Reports violation of dormitory house rules and files incident reports to assist senior team members in workers’ repatriation.
• Ensure the movement of workers is in order.
• Training will be provided.

Job Requirement:

• Minimum 2 years of administrative experience preferably in dormitory operations, security, or facility management-related fields.
• Basic proficiency in English (written and spoken).
• Highly Alert and Meticulous.
• Diligent and Honest.
• Staying near the Changi area will be an advantage.
• Preferably with own transport.

Other information:

• Part-time position (Temporary)
• Working Days: Once a week on either Saturday or Sunday including weekends.
• Working Location: East Area (Changi/ Tanah Merah Coast Road)
• Shift: Day shift (1 position)/ Night shift (2 positions)
• Working time: 7:00 AM to 7:00 PM (Morning)/7:00 PM to 7:00 AM (Night).
• Immediate Position

Attractive opportunity with Local Bank with great working culture

Basic $2,200 + Performance Bonus

Working location: Central

5 days’ work week; Mon - Fri

Working Hours: 9am to 6.30pm

Job Responsibility:

• Handle all Service Quality email enquiries / complaints for Sales Team
• Handle compilation of Sales Team DNC request for processing
• Handles Mystery Shopping checks for Loans Specialist team
• To conduct call checks on sales teams
• In charge of all administrative duties for the team – filing/ordering of water/stationary/mailbox etc
• Assist with archiving needs for the team
• Assist with various monthly reports and decks
• Assist with invoice processing
• Conduct PC sweep / clean desk sweep / surprise drawer checks
• Other duties when required

Job Requirements:

• Min. Higher Nitec Qualification
• Meticulous and responsible team player
• Proficient in MS Office
• Good listening skill – Preferably to understand Chinese for call review
• Good follow-up skill
• Able to multi-task

Interested candidates kindly call/whatsapp/SMS 821210641 or email [email protected] for more information.

June Lee Yue Qing (R1874679)

Just Recruit Singapore Pte Ltd (EA12C6295)

We are a fast growing organization and we are looking for appointment setting officers to help to fix appointments for us. If you are looking for a part-time job you can contact us.

- 3 or 4 hours a day

- Flexible timing

- basic pay plus incentives

- Can work from home

- Training and mentorship will be provided

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: East

Nearby MRT:

Pasir Ris MRT Station, Tampines MRT Station, Siglap MRT Station, Dakota MRT Station

Salary: $110

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Job Description:

• Perform installation, testing & commissioning of CCTV System, Door Access System and Alarm System.
• Installation of CCTV cables, computer network cables and telephone cables.
• Troubleshoot any technical problems and provide support to users.
• Able to provide training and guidance on the systems installed.
• Preparing reports for the management and clients.
• Any adhoc duties when required

Job Requirements:

• Minimum 3-5 years of relevant experience in security systems.
• Technical knowledge of security systems/equipment such as IDS, CCTVs, access control systems etc
• Meticulous and a good team player.

We are a fast growing organization and we are looking for appointment setting officers to help to fix appointments. If you are looking for a part-time job where you can learn a lot, you can contact us.

- 3 or 4 hours a day

- Flexible timing

- basic pay plus incentives

- Can work from home

- Training and mentorship will be provided

You will help to fix appointments and we will provide great support for you to excel in this role.

This position is responsible in ensuring that the staffing requirements are met and that the highest quality of applicants is maintained for professional and management personnel.

Responsibilities include assessing hiring needs; conducting initial interviews over the telephone as well as in person; reviewing applications and resumes and determining recruiting strategies within budget.

It is also expected that the employee is responsible for identifying successful candidate sourcing techniques; sourcing quality candidates that meet the hiring managers’ needs and ensuring the recruiting process is completed in a timely and effective manner while guaranteeing compliance with company policy and local labor regulations.

A. Process Related Tasks

• Collaborates with management to help them identify job requirements, fill their recruitment needs and ensure they are apprised of progress towards securing the requested personnel.
• Receive, screen, and file incoming resumes for professional and managerial positions.
• Conduct telephone interviews with prospective applicants.
• Interviews, evaluates, and presents qualified candidates to the hiring manager and oversees the scheduling of the departmental interview with the appropriate hiring manager.
• Provide initial screening interview notes for exempt and non-exempt candidates.

B. Reports Related Tasks

• Manages the resume tracking database, ensuring that it is up-to-date and accurate.
• Provides weekly status report giving detailed information on the employment activity.
• Keep detailed records of employment advertisements and ensure accurate information for advertisements.
• Reports on recruiting activities to management, identifying problem areas and potential solutions.

C. Back Office Tasks

• Conduct and/or oversees testing of applicants, reference checks, and pre-employment screening.
• Completes all necessary documentation to avoid potential serious discrimination complaint consequences.
• Secures the services of contract employment, following the same procedures as that for regular full-time employment.

Process Specific Skills

• Targeted Selection Interviewing Certification or Behavioral/Competency Interviewing experience

Soft skills (Minimum)

• Excellent Communication skills – written and oral
• Should display sufficient flexibility and urgency to handle pressure in a cross-cultural environment
• Computer proficiency – MS Office
• Should be able to take decisions in all kind of situations

Soft Skills (Desired)

• Self starter
• Good Listening skills
• Dependable
• Matured to carry out assessments

Education Requirements

• N or O levels

South West Work Location

• Refund / Claim / Accounting / Numbers Related Exp Welcome
• No Exp Welcome - Training Provided
• Good with Numbers
• Able to commit for 3 months
• IMMD Role

Responsibilities

• Assist to investigate applications received for Claims and authorize refund for before collection date
• Assist to investigate cases pertaining to refund matters
• Assist to inform customers in cases of invalid claim / difference in claim amount
• Assist to investigate refund disagreements raised by customer
• Ensure that cheque refunds are processed accordingly
• Any other duties as assigned

Requirements:

• Possess a GCE A Levels / Diploma in Accounting
• Possess a GCE O Levels with at least a B4 for Maths
• Possess refund / claims / accounting experience is advantageous
• Prior experience in a number sensitive role are welcome to apply and training will be provided
• Good communications and interpersonal skills
• Able to commit for 3 months
• Able to commence work immediately or with short notice

Other Information:

• Working Hour: 5 Days, Office Hours
• Location: Town
• Salary: Up to $2200/mth

To apply please click on the APPLY NOW button or email your resume with the following detail inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Description:-

• In Charge of Building Facilities Management Matters
• Attend Management Meetings
• Perform routine building maintenance works
• Develop and plan the fire safety programs for the property, including training, annual fire drills, SOPs, response to fire alarm, etc.
• Develop, review and update the Emergency Response plan to meet the latest requirements stipulated by the SCDF.
• He/She will take the role of a FSM plus the trade lead for the fire protection system in the campus.

Requirements :-

• Degree/Diploma/Higher Nitec in Mechanical Engineering, Electrical Engineering, Facilities Management or equivalent
• At least 2 years of relevant working experience after obtaining FSM certification.
• Registered and valid FSM Certification with SCDF Knowledgeable on Fire Safety Systems and Building & Fire Regulations and Singapore Standards & Code of Practice.

Our client is a well-established MNC, market leader in the Environmental industry. They are looking for an EHS Officer to assist their team for the next phase of their business. They are located in the West – easily accessible.

Responsibilities:

• Oversee the company’s Operation Safety initiatives, conducting regular safety walks and promptly addressing any identified hazards
• Advice/guide departments in the implementation of EHS Management Solutions to ensure compliance with the company’s EHS standards.
• Develop/Implement the company’s EHS system and Risk Assessment plans for both operational/non-operational areas
• Prepare/Circulate weekly EHS topics to enhance employee awareness of safety protocols
• Provide training and supervision to the company’s Emergency Response Team, focusing on first-aid, fire-fighting and other procedures
• Organize/Hold campaigns and training courses to continually reinforce EHS awareness among the company’s employees
• Conduct routine assessments of EHS practices,and recommend appropriate corrective and preventive actions (CAPA)
• Promptly alert the relevant Managers about any machinery/equipment that pose potential risks to the various employees' well-being
• Assess health hazards that may affect employee safety, and prioritize the necessary actions based on severity
• Provide support in the implementation of EHS policies/procedures across the company
• All other adhoc duties as assigned

Requirements:

• Min Diploma in relevant fields of Engineering, or Diploma in Workplace Safety and Health
• Min 2 years of relevant working experience
• Attended and possess WSH Coordinator Course (Level B) certification

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is looking for a self driven, customer oriented and enthusiastic individual to join their Dynamic Customer Service Team. The Customer Service Officer will be required to interact with customers through phone and email to provide effective service to our customer.

• Respond and follow up promptly on customers queries from general hotline and email.
• Attend to walk-in customers
• Handle and resolve enquiries related to our products, spare parts, service schemes, and schedule appointments.
• Acquire multiple product knowledge to enhance ability to understand customers’ needs across different products and perform simple troubleshooting to identify the issue to ensure that customers are attended effectively.
• Communicate and coordinate with internal departments and authorised service contractors on scheduling of service appointments and as well as resolving issues arising from service appointments.
• Target orientated and able to meet KPIs set by the company.
• Record details of enquiries and customer interactions including action taken in CRM system.
• Work and coordinate with inter-departments to resolve any issues related to company’s products and services.
• Other additional duties as assigned related to the business (e.g. cover duty at walk-in customers at our Service Centre etc.)

Job Requirements:

• Minimum GCE ‘O’/ ‘N’ Level, with 1–2 years’ call centre or frontline customer service support functions.
• Good command in English and second language, written and spoken.
• Possess a pleasant disposition and good interpersonal skills with passion to work with people.
• Excellent customer service mindset.
• Team player who is proactive, self-driven, meticulous, and resourceful.
• Good computer literacy.
• Willing to perform overtime (when required)
• 5.5 days work week (Sunday rest day)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Coordinates, implement and maintain safety, health and environment (HSE) activities.
• Supports lead HSE to implement project HSE programs & initiatives
• Informs in writing to the HSE Manager on completion of the provision of necessary HSE equipment and fire preventive measures has been taken on board.
• Inspects and ensure safety measure have been taken on board.
• Endorses the various Permit-To-Work authorised by the company.
• Conduct daily inspection of project work and activities to ensure compliance with Government legislations and company's regulations.
• Investigates incidents, analysis of root causes and recommend corrective measures.
• Performs fire fighting and rescue operation when required.
• Plans, control and prepare work schedules, manpower distribution and tasks.
• Plans and execute yearly fire drills.
• Performs any other duties as assigned by superior(s) from time to time.

Requirements:

• Degree in any Engineering or Diploma disciplines
• Possessed following safety certificates will be an added advantage
• Able to work under pressure and in a fast paced environment
• Able to motivate in a challenging work environment
• Good in planning, organizing, interpersonal skills and able to work independently

Our Addresses and Working Hours:

Seatrium (SG) Pte Ltd

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

Mon - Thurs: 8am - 5:15pm

Fri: 8am - 4:30pm

Seatrium (SG) Pte Ltd

(Pioneer Yard)

50 Gul Road, Singapore 629353

Mon - Thurs: 8am - 5:15pm

Fri: 8am - 4:30pm

Seatrium (SG) Pte Ltd

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

Mon - Thurs: 8am - 5:15pm

Fri: 8am - 4:30pm

Seatrium (SG) Pte Ltd

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

Mon - Thurs: 8am - 5:15pm

Fri: 8am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

$10/hr during temp

When convert to perm max $2600 - $2700

Location: Pacific Plaza (Orchard MRT)

Working Hours: Mondays - Fridays 8am - 5pm, Sat 8am - 12pm

• Appointment bookings

• Financial administration

• General administrative functions

• Handling of enquiries

• Management of patients’ records

• Processing of claims

• Public events

• Replenish inventories

• Additional responsibilities as assigned by supervisor

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

• Remuneration package: Up to SGD$3,000 Basic + Variable Bonus
• Singapore Construction project
• Location: Ubi
• 5.5 Days office hour, Alternate Saturday

Responsibilities

• Planning and coordinating Public Relation programme for the project
• Handle enquiries and feedback pertaining to the project and work closely with the relevant parties, such as residents, consultants, authorities, etc.
• Take proactive measures to mitigate complaints arising from the construction activities
• Ensure site employment complies with statutory regulations and company policies
• Dealing with requests and complaints from the public
• Overall in-charge and responsible for the internal and external publication and communication issue
• Working closely with all contractors and taking proactive measures to mitigate all complaints arising from the construction activities
• Filing and maintaining up-to-date file records to enable quick retrieval
• Provide administrative support assistance and other ad-hoc jobs if required

Job Requirements:

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Proficient with MS Office and MS Excel
• Good communication and interpersonal skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

REF: L47RY767

MANAGEMENT AND MAINTENANCE FUNCTIONS

• Supervise all contracted works
• Implement preventative and corrective maintenance plans
• Plan, organise and execute periodic checks on services as well as contracts
• Supervise and manage on site staff including their performance, behaviour and attitude to the best interest of the Corporation.
• Execute directions given by the PE or CM with regard to the operations of the property

Description:

• answering and managing of calls, faxes and emails
• registering, allocating and assisting in patients enquires
• any other duties as asssigned

Requirements:

• Min. NITEC/Diploma in any discipline
• No exp. needed, training will be provided
• Nursing exp. will be a bonus

Interested candidates, please forward your resume to [email protected]

EA Personnel No: R1333338
EA Personnel Name: Huang Jingsheng Kevyn
Company Registration Number: Recruit Express Pte Ltd (99C4599)

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Responsibilities:

• Acts as liaison person between business and outsourced vendor to ensure timely transaction processing of Unit Trust and service delivery of client’s requirements.
• Controlling and measuring Vendor management through daily dashboard, monthly service review and ad hoc call and discussion with vendor on production errors incurred and implementation of preventive measures on Vendor’s process.
• Support Businesses and other stakeholder for all initiatives and new product embarked on
• Perform due diligence on outsourced service provider and follow-up on day-to-day activities
• Ensure timely and accurate daily and monthly reconciliation of various fees, commission & expenses for Unit Trust
• Monitor procedures and ensure compliance to regulatory and internal guidelines. Review existing SOP and timely update for new processes.
• Ensure processes are performed within agreed turnaround times with NIL errors/delays
• Detect and escalate exceptions promptly & track for closure
• Achieve Operational efficiency by streamlining processes and implementing quick win solutions. Identify automation opportunities to control risk and improve productivity.
• Participate in projects discussion, share inputs for process improvements and work closely with Superiors

Job Requirements:

• University degree with at least 2/3 years of Operations experience in banking/financial industry
• Have Unit Trust Operations background
• Proficient in MS office - Excel, Power point, Word
• Good verbal and written communication skills to effectively interact with colleagues and external parties.
• Ability to work independently and in teams
• Dedicated, self-driven and highly motivated
• Good attitude, open-minded and able to work in a fast-paced and changing environment
• Added Advantages
• Knowledge of Unit Trust and Alternative Investment products - Private Equity, and or Hedge fund.
• Knowledge of Clearstream system (Vestima).

Job Details:

• Positive and conducive working environment
• Standard working hours from Monday to Friday
• Medical and Hospitalities benefit

Job Responsibilities:

• Covering both corporate and FI sector portfolios.
• Assist RMs in onboarding and account opening for new customers; ongoing annual review of KYC/CDD documentation / screenings on existing and new customers. Conduct KYC/CDD assessment on both corporate & FI relationships according to compliance policy.
• Assist RMs in preparing necessary documentation / info for the annual credit review.
• Liaise with customers for trade information / documentation requirement, etc and ensure efficient processing of different matters.
• Assist & liaise customers general enquires and refer to the RM or appropriate departments where necessary
• Assist in obtaining / performing industry data & analysis, market price checking, preparing reports for meetings
• To manage FI limit requirements (using internal system) and maintain up-to-date records of FI pending, live and matured transactions
• Liaising with Head Office and other branch-level departments to facilitate execution and completion of trade and FI transactions.
• Preparation of various monitoring reports; provide ad-hoc support to the business department when necessary
• General administration work for the department and as assigned by Department Head

Job Requirements:

• Bachelor's Degree; Professional qualifications such as CFA, ACCA, CPA, FRM are desirable
• Minimum experience:
• At least 5 years in supporting relationship management, with experience in onboarding / KYC and credit admin
• Product knowledge in loan facility, cash management, trade finance products and structured facilities
• Familiarity with AML/CFT industry best practices for KYC/CDD purposes
• Strong written, communication, and presentation skills. Proficiency in the use of Microsoft excel and powerpoint
• Ability to work in parallel with different departments, in particular, Compliance, Credit Admin, Trade Operations

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Koh Choon Ann (Kenny)

EA Personnel Reg No: R1765402