Job Responsibilities

1. Assists the Security Manager / Assistant Security Manager in overseeing the daily operations of the Security department.

2. Plans and deploys security officers to ensure smooth daily security operations.

3. Leads and conducts training for the team of Security Officers.

4. Manages the FCC and operates various security systems in the FCC.

5. Operate the Closed-Circuit Television (CCTV) system.

6. Accountable for preventive and corrective maintenance of security equipment.

7. Enforces all house rules set by the Management and ensures all breaches of laws are reported to the relevant authorities promptly.

8. Attends to guests’ feedback in a timely and professional manner.

9. Renders assistance in emergencies and investigations such as fires, fights, First Aid.

10. Implement the prescribed emergency plan in case of emergency

11. Conducts initial investigations at incident scenes and submit incident report.

12. Manages and resolves verbal or physical conflicts.

13. Performs Witness and Bank Escort duties in the absence of the Security Officer.

14. Clocking patrol in hotel premise to monitor and prevent intrusion, damage, hazards and breaches of security.

15. Handles other security duties as and when assigned by Assistant Manager / Security Manager.

Requirements

1. Secondary 4 and above or equivalent.

2. Minimum 2 years of relevant experience in security operation.

3. Possesses Security Supervisor license.

4. Proficient in computer literacy skills/applications.

5. Good communication & interpersonal skills.

6. Possesses excellent problem solving skills.

7. Ability to work independently as well as in a team.

Job Description

• Industry/ Organization Type: Logistics / Transportation
• Position Title: Customer Service Officer
• Working Location: Tanjong Penjuru (Transport provided from Jurong East MRT)
• Working Hours: 5 days (M-F, 8:30 AM-5:30 PM)
• Salary Package: Basic Salary up to $2,800 + AWS + Variable Bonus + Lunch Provided
• Duration: Permanent Role

Key Responsibilities

• Understand and manage License Warehouse Customs procedures, including permit declarations.
• Communicate with customers regarding orders, coordinate shipments with forwarders, oversee inventory, and carry out general admin and customer service tasks.
• Collaborate with shipping agents and transport companies for scheduling, booking shipments, and organizing local deliveries.
• Address customer inquiries, aiming to improve customer contentment.
• Carry out prompt and accurate billing and job closure in the system, and ensure information is sent to Accounting & Finance.
• Generate and submit warehouse reports for management review as needed.
• Handle customer complaints and claims effectively.
• Examine any issues related to shipment failures or product quality and ensure appropriate follow-up actions are taken.
• Maintain organized and auditable filing and documentation.
• Guarantee precise order processing in line with service agreements and guidelines.
• Regularly reconcile stock and resolve any discrepancies swiftly.
• Be open to involvement in new projects for professional growth.
• Engage with Singapore customs regarding any issues with incoming goods and for audits.
• Any other ad hoc tasks as and when assigned by the Assistant Manager.

APPLY NOW!!!

• Minimum 1-2 years of relevant experience in warehouse/logistics operations
• Knowledge of Form D and COO handling will be an advantage
• Knowledge of SAP will be an advantage
• Team player with the ability to collaborate well with others

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66152 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Our client is a premier management consultancy firm in the heart of Asia. They specialize in delivering a spectrum of services designed to propel businesses into their next phase of growth. Our expertise encompasses software development, HR consultancy, data research consultancy, and accounting services. By integrating technological innovation with strategic business practices, they offer tailored solutions that address the unique challenges and opportunities.

Key Responsibilities:

• Office Management: Oversee and support all administrative duties in the office and ensure that office operations are running smoothly.
• Scheduling: Manage calendars, arrange meetings, and appointments, and provide reminders to staff when necessary.
• Document Management: Create, edit, and update documents and spreadsheets, managing filing systems, and maintaining confidential records.
• Communication: Serve as the point of contact for internal and external stakeholders on all office-related inquiries, facilitating effective communication channels.
• Supplies Inventory: Monitor office supplies inventory and place orders as necessary, ensuring that essential items are always available.
• Facility Maintenance: Coordinate with maintenance vendors to ensure that office equipment is functioning properly and the environment is clean and orderly.
• Financial Support: Assist with basic financial management tasks, including invoicing, budget tracking, and expense reporting.

Qualifications:

• Minimum diploma required; Associate’s or Bachelor’s degree in Business Administration or related field preferred.
• Proven experience as an Office Administrator, Office Assistant, or relevant role.
• Proficiency in MS Office (MS Excel and MS Word, in particular) and office management software (ERP, etc.).
• Strong organizational and time management skills, with the ability to prioritize tasks.
• Excellent written and verbal communication skills.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Lim Sheng Feng at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

|Recruitment Oasis Private Limited | EA Licence No.22C1079 | LIM SHENG FENG | Reg No. R2199891|

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Deploy and support workplace safety and health (WSH) programs.
• Carry out initiatives to bolster WSH programs.
• Conduct safety inductions, orientations, and compliance explanations.
• Address WSH non-compliance and unsafe practices while promoting improvements.
• Participate in WSH compliance inspections and routine work checks.
• Collect data on WSH performance, conditions, and practices.
• Manage instances of non-compliance and unsafe conditions.
• Support incident and accident management, investigations, and preventive actions.
• Develop and enhance workplace safety and health management systems (WSHMS).
• Establish quality management policies and procedures, monitor compliance, and ensure fire safety preparedness.

Requirements:

• Minimum Diploma or equivalent
• At least 2 years of HSSE/ WSH working experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Perform ECO duty in construction site.
• Conduct regular inspection to ensure ECM / noise control are in place.
• Liaise with relevant authorities like MOM, PUB, NEA.
• Liaise with in-house consultants.

Requirements:

• This is a 2-year full time contract role.
• At least 1 year of relevant experience.
• NEA certified CEO certificate.
• Willing to work in west region of Singapore.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics/ Transportation
• Position Title: Customer Service Officer
• Working Location: Penjuru Road
• Working Hours: 5.5 days (Mon to Fri, 9 am – 6 pm; Sat 9 am – 1 pm// 5.25 days after probation)
• Salary Package: Up to $3,000 + Allowance + OT + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and enhance customer relationships.
• Conduct and ensure total accuracy in inventory management through cycle counts and record keeping for all inbound and outbound activities.
• Address discrepancies in shipments and inventory with customers weekly.
• Process orders and shipments precisely, following customer and managerial directives.
• Collaborate with Warehouse Operations for prompt and correct inventory transactions.
• Perform other related duties as assigned by the warehouse manager.

APPLY NOW!!!

• Minimum GCE “O” level with at least 1 year of related working experience.
• Training is provided for inexperienced candidates.
• Able to handle physical warehouse tasks as and when needed.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66151 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction
• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Requirements:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Schedules:

• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays)
  • Staggered office hours for Monday to Friday: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Ensure ECM Plan according to QECP's design.
• Assist QECP to monitor earth control throughout various stage.
• Any other matters related to earth control.

Requirements:

• This is a 2-year full time contract role.
• At least 1 year of relevant experience.
• Possess ECMO certificate.
• Willing to work in west region of Singapore.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Help customers with questions and purchases across different channels.
• Manage customer feedback by phone, email, social media, and chat, solving issues quickly.
• Make reports about feedback to spot trends and improve service.
• Work with other teams and delivery partners to meet customer needs.
• Do other extra tasks as assigned.

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Key Responsibilities:

1. Data Analysis: Assisting in the collection and analysis of financial data, including market trends, company financial statements, and investment opportunities.

2. Report Preparation: Preparing reports on financial performance and other key metrics for internal use by senior staff and for compliance with regulatory bodies.

3. Research: Conducting research on economic conditions, industry trends, and financial products to support the bank’s analysis and decision-making processes.

4. Financial Modeling: Building and maintaining financial models to predict outcomes and assess risks for various financial decisions or investment opportunities.

5. Risk Assessment: Helping to evaluate credit risk, market risk, and operational risk to minimize potential losses for the bank.

6. Support Functions: Providing administrative and technical support to senior analysts and other banking departments.

7. Compliance: Ensuring all activities adhere to banking regulations and internal policies.

8. Collaboration: Working as part of a team to contribute to larger projects and initiatives within the bank.

9. Software Proficiency: Utilizing financial analysis software and tools for efficient data analysis and reporting.

10. Continual Learning: Staying updated on financial regulations, market conditions, and advanced analytical techniques.

How to Apply:

Interested applicants, please email your resume to [email protected]

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

Responsibilities:

• Manage and administer the online sales order to delivery and inventory replenishment processes
• Attend to customer enquiries
• Manage daily deliveries arrangement and stocks transfer
• Prepare reports and submit on a daily / weekly / monthly basis
• Analyse sales process and control inventory
• Check, verify and process billings and invoices
• Involve in quarterly stock take

Requirements:

• NITEC or Diploma in any discipline
• Prior sales support working experience in online e-commerce operation
• Familiar with e-commerce platform (such as Lazada, Shopee and etc.)

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Assisting in Branch Operations duties, such as GIRO, cheque clearing, remittance, update client particulars/static data, Account opening/ some KYC checks , etc.

Requirements:

• Min Deg with 1 year of relevant experience in Banking/Finance sector
• Good with Microsoft Office applications
• Good communication and interpersonal skills
• Ability to work under pressure and independently

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23065

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Accounts Payable Officer
• Working Location: West – Gul Circle
• Working Hours: 5.25 days (Mon-Fri: 8.30 am-6 pm, Alternate Sat 8.30 am-12 pm)
• Salary Package: Up to SGD 2500 + Performance bonus
• Duration: Permanent

Key Responsibilities

• Manage the verification of charges, align supplier invoices with accounts, process payments, and enter data into the accounting system
• General Ledger (GL): Execute payments via cheque and electronic banking, record receipts and payments in the accounting system, and generate weekly cash flow reports
• Journal Entries: Maintain inventory by updating stock costs and recording journal entries, conduct quarterly GST filings and prepare monthly financial reports
• Accounts Payable (AP) and Bank Reconciliation: Produce weekly cash flow reports, and manage monthly procurement of office supplies and refreshments.

APPLY NOW!!!

• Min. ITE in accounting
• Min. 1 year of working experience in a related field
• Must have accounting knowledge
• Training provided to an inexperienced candidate

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66037 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

A well-established private investment banking firm. The incumbent for this position requires working experience in operations, preferably in stockbroking, custodians or banks.

• Monday to Friday, 8.30am to 5.30pm
• Basic $2,800 - $3,300 (depends on experience)
• Performance Bonus given

Job Scope

• Ensure timely and accurate processing of OTC corporation action events, OTC payments and UT dividend payments
• Close monitoring of OTC Share redemption and Corporate action event timeline
• Processing of OTC products (Bonds, ELN, Accumulator/Decumulator, CFD, Leverage FX, Options, Futures etc.)
• Monitor and report on trade settlement performance and risk indicators
• Escalate and resolve complex trade issues with internal and external stakeholders (custodian banks, institutional clients, foreign brokers, liquidity providers and system vendors)
• Addressing investor/TR inquiries and concerns related to operations.
• Evaluate and streamline existing processes to ensure efficiency and adequate controls
• Handle administrative tasks and projects as assigned.
• Identifying and managing operational risks.
• Ensure compliance with regulatory and internal policies and procedures

Job Requirements

• Degree in Banking and Finance, Accounting, Business Admin or relevant
• Min. 1 - 2 years of experience in operations
• Familiar with trade settlement systems/platforms
• Proficient in Microsoft Office

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 9759 6862 for confidential discussion.

Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22107510 | Oh Zi Yi, Joey

- Handle verbal & written feedback from stakeholders, public and authorities in form of emails, letters and face to face meet up
- Keep records and follow up on feedback until closure of case
- Liaise with various Statutory Boards, Government Departments (i.e. HDB, PUB, Town Councils, MOM etc.) and sub-contractors to ensure smooth execution
- Organize and co-ordinate both planned and ad-hoc rectification works
- Maintaining of good reputation and goodwill of company
- Public relation monthly report and weekly updates for management meetings
- Carry out pre- and post visits to stakeholders and residents nearby the vicinity of work sites

- Preparation of powerpoint presentations to the Management and Client

Requirements

- Diploma in Communication, Business or Engineering or equivalent

- Minimum of 3-5 years work experience in the field of PRO

- Proficient in MS Office Software (World, Excel, Powerpoint)

- Excellent communication skills and interpersonal skills

- Experienced in working with MRT projects preferred

Job Description:

• To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints.
• Interact with residents to maintain good relationship.
• Assist on phone calls and emails to answer resident’s enquiries.
• Make appointment for resident to attend inspection with BSC (Building Service Centre) team.
• Prepare and manage correspondence, reports and documents.
• Liaison with consultants and HDB officers.
• Provide admin support to the project team.
• Other ad-hoc duties.

Job Requirements:

• 'O' level or equivalent qualification
• Experience in handling HDB BTO project is preferred.
• Proficient in Microsoft Office such as Excel, Word and Power Point.

• Position : 3 x Customer Service Officer (MUST HAVE Enrichment Centre Experience)-ALL WELCOME
• Location : 3 centres - Ang Mo Kio/ Parkway Parade/ Punggol Plaza (Willing to Travel to other centres when operational need arises)
• Working hours : 44 hours, 5 days work week, 4-Weekdays: 12:30pm to 9:30pm; 1-Weekend: 8:30am to 6:30pm
• Salary (commensurate with experience) : Up to $3500 + Performance Bonus + Medical/ Dental Benefit
• Duration : Perm
• Industry : English Enrichment Centre

Main Responsibilities:

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote company's programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly
• Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Requirements:

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job
• roles, preferably in enrichment centers settings
• Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets)
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained
• Open to be deployed at other centers due to work exigencies

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

EA No: 13C6684

Reg no.: R2197224

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organisation continues to expand, we are committed to making a positive impact in the lives of those we serve.

We're looking for an organized and dynamic team member to join our operations and administration team. Your role will include a variety of tasks to support our management committee and orphanage activities.

Responsibilities

• Assisting with administrative tasks and ensuring smooth operations.
• Serving as the primary contact for our partners such as mosques, schools, volunteers, and donors.
• Managing and coordinating our Food Fund, including ordering food, issuing receipts, and reporting.
• Researching best practices to improve our orphanage services.
• Organizing meeting spaces and refreshments, and handling documentation for meetings and reports.
• Conducting kitchen inspections and supervising housekeeping to maintain high standards.
• Handling remittances and assisting staff with purchases and training applications.
• Managing public donations, answering calls, and maintaining financial records accurately.
• Supporting the procurement process and inventory management.
• Assisting in organizing company events and activities.
• Collaborating with our marketing and communication team for home-related projects.
• Providing coverage for colleagues as needed and performing additional tasks assigned by your supervisor.

Candidate Requirements

• A diploma/degree in any field
• Possesses at least 3 years of experience in administrative roles, preferably within similar sectors or organizations.
• Willing to learn and adapt to changes
• Strong organizational and administrative skills
• Strong interpersonal, communication and interaction skills
• Possess strong work ethics such as integrity and professionalism
• A team player with patience and passion to serve the less fortunate in the community

Our Benefits:

Meals and Refreshments: All employees may take meals and refreshments served by the MTFA kitchens.

Healthcare: Medical and Dental Coverage

Time Off: Paid leave, including Vacation, Medical, Marriage and Birthday Leave

Learning Opportunities: Access training and development programs to boost your skills and career.

Team Fun: Join in on yearly retreats and team bonding activities.

If you have a passion for making a positive impact and meet the above requirements, we would love to hear from you. Join us in making a meaningful impact in our community!

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies