Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

1) Responsible for daily order processing, purchasing, preparing reports, serving walk-in customers and other ad-hoc duties

2) Diploma / GCE with administrative skills

3) Relevant working experience

4) Flair in numerical and computer literate

5) Excellent verbal and written communication skills

6) Able to reach out to people at all levels

7) Preferably staying in the west area

Responsibilities

• Manage and maintain the properties in a state of clean and tenable condition
• Implement Routine and Preventive Maintenance for the properties
• Supervise and ensure that all types of routines and ad-hoc repair works undertaken by the term contractors are carried out according to the Contract.
• Inspect the properties according to inspection schedule for environmental health, safety
• concerns and advise rectification method
• Submit monthly reports on any misuse of properties
• Attend to all complaints/feedback, incidents and crisis situations and submit incident report
• Coordinate, attend meetings and/or inspections and follow-up with Authorities/Departments and services providers
• Manage and Maintain the M&E services and equipment in the properties
• Recommend and seek approval from client for all repair/replacement works
• Collate and maintain all utilities and data of the properties
• Conduct fire safety management according to SCDF requirement (if required)
• Any other duties assigned by immediate Manager

Requirements

• Good communication skills, both written and spoken
• Team player, able to work independently with minimal supervision
• Knowledge in BMSMA will have an added advantage

Good to Have

• Diploma in Building/Facilities Management/Building Services/Engineering or
• Relevant Working Experience
• Minimum 2 Years of Relevant Working Experience in MCST
• Fire Safety Certificate

Job Description

• Analyse data on Workplace Safety and Health (WSH) performance, conditions and practices.
• Carry our WSH compliance inspections.
• Clarify WSH program mme requirements to employees of other departments.
• Coach team members on how to conduct routine checks on work activities.
• Conduct WSH incident and accident investigations.
• Conduct document reviews of Workplace Safety and Health
• Management System (WSHMS) reports.
• Coordinate Emergency Preparedness and Response Plan (EPRP) drills and the maintenance of emergency response equipment.
• Coordinate WSH programme initiatives.
• Develop and deliver safety briefings.
• Evaluate WSH non-compliance, unsafe work conditions and practices to identify WSH performance gaps.
• Evaluate impact of health hazards to employees’ safety and prioritise issues based on severity.
• Highlight barriers in complying with WSH policy and procedure.
• Identify areas for improvement in WSHMS.
• Implement Emergency Preparedness and Response Plan (EPRP) and communicate it to stakeholders.
• Implement Workplace Safety and Health Management (SWHMS) and Risk Management (RM) plans within scope of own work.
• Maintain WSHMS documentation.
• Monitor the implementation progress measures to address root cause of incident.
• Review investigation findings to identify causes of incidents and accidents.
• Support Workplace Safety and Health (WSH) policy and procedure implementation.

Candidate Requirements

• Candidate must possess at least Diploma specialized in Environmental/Health/Safety or equivalent.
• At least 8 years of working experience in the related field is required for this position.
• Must be registered WSHO.
• Well-Versed In WSH Act and requirements.
• Possess good working attitude
• Strong interpersonal and communication skills
• Ability to multitask and work under pressure to meet tight deadline
• Able to work in project site in Tuas South area.

Customer Service Officer (Funeral Industry)

(Contract role, yearly renew)

• Working Day: 5-6-5-6 work weeks (follow roster)
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $2,500 - $3,000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Highlights

• Competitive total rewards package
• Dynamic & people-centric work culture
• Professional development

Job Description

Customer Service Officers (Full-time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description

• Provide on-site frontline concierge service for employee service requests/status/enquiries/feedbacks at the Employee Concierge at the 3 different working locations
• Escalating the necessary to to the middle office via Employee Relationship Management System for case resolution
• Provide on-site support for Principal Offices for services including but not limited to the following, (Onboarding, Offboarding, Daily Duty, HR Admin, Logistics, Procurement and Finance)
• Any other ad-hoc duties assigned

Requirements

• Min Higher Nitec and one year of relevant working experience
• Singaporeans only
• Proficient in Microsoft Office
• Must be ok to work at 3 different locations (Central and West)

Newly set-up IT System Integrators company seek dynamic and driven individual to join the team as CEO!

Budget: $20,000

Job Description

• Develop and articulate the company's vision, mission, and strategic objectives.
• Formulate long-term strategies for expansion, brand diversification, and market penetration.
• Identify emerging trends and opportunities in the IT hardware industry.
• Build and lead a high-performing executive team capable of executing strategic plans.
• Identify potential brands and partners for collaboration or acquisition to expand the company's product offerings and market reach.
• Oversee day-to-day operations across all offices and locations, ensuring efficiency, productivity, and compliance with regulations.
• Develop annual budgets and financial plans in alignment with strategic objectives.
• Monitor financial performance and implement corrective measures as needed.
• Assess and mitigate risks associated with business operations, market dynamics, and regulatory changes.
• Safeguard the company's assets and reputation through robust risk management practices.
• Cultivate strong relationships with key customers, vendors, and partners.
• Invest in research and development initiatives to drive product innovation and differentiation.
• Explore opportunities for leveraging technology to optimize internal processes and enhance customer experiences.

Requirements

• A bachelor’s or master’s degree in a relevant field.
• Experience in a senior or leadership management position within relevant industry.
• Knowledge of profit and loss, balance sheet and cash flow management, and general finance and budgeting.
• Ability to build consensus and relationships among executives, partners, and the workforce
• Strong communication skills

Interested applicant, kindly submit full-detailed resume to [email protected]

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel

Requirement

• Singaporeans only
• Diploma in relevant discipline or A-level with minimally one year of relevant working experience
• Good knowledge of Microsoft Office (e.g. Excel) will be advantageous.
• Must be comfortable to work across 3 locations (Central & West)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

$1800 - $2200

Location: Kaki Bukit

5.5 Days Mon to Fri 8am to 5pm, 8am to 12pm (Before probation)

After probation, Alt Sat 8am – 12pm (WFH)

Job Description

• Liaise with customer on work programs and service activities
• Liaise with the managers, executives & coordinators on work schedules, manpower allocation and scheduling
• Answer and record all incoming requisition from customers
• Disseminate work requests to operations staff and subcontractors
• Updating of work orders and schedules
• Prepare calls records summary including subcontractors work request
• Ensuring tools and equipment are issued and returned in proper working condition
• Data entry of records

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Highlights:

• Competitive remuneration package
• Empower and stable working environment
• Immediate Hiring and Permanent Job

Job Description:

1) Work with Consultants and Project Team on the procurements of works for construction projects

2) Prepare budget estimate, pre-tender estimate and post-tender cost analysis.

3) Write specifications, prepare and compile tender documents for calling tenders.

4) Conduct tender briefing / site show-round

5) Call and close tenders / quotations

6) Evaluate tenders and quotations and present tender evaluation report during Project management meeting

7) Compile Contract Agreement for Project Management’s execution

Requirements:

1) Degree in Construction/Contracts Management or Quantity Surveying from local or recognised institutions.

2) Minimum 3 years experience in quantity surveying or contract administration.

3) Biligual and computer proficient

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Benefits Summary:

• Freight Forwarding Industry
• Basic up to $4500
• other benefits disclose during interview
• Monday - Friday, 8.30am - 6pm
• Location: Changi Airfreight Centre

Responsibilities:

• Assist with aspects of financial accounting records, AR and AP, and reconciliation, Includes posting, verification, payment, filling
• Ensure timely AR/AP financial recording for month end - provide status inputs eg., actions taken, timelines etc.
• Handle any other general office administration

Requirements:

• Candidate with Diploma and O level with Credit in English and Maths
• Aptitude for numbers
• Good computer and communication skills
• Proficient in Microsoft Excel preferred

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Responsibilities:

• Participate as a strategic partner with senior management team in the development of sound corporate business plans and strategies.
• Monitor and execute financial strategy of the Group by providing commercial insights, strategic analysis and leadership on financial reporting.
• Responsible to implement and manage Enterprise Risk Management framework, ensuring the effectiveness and operational ready for the Group and its business units.
• Provide guidance to the CEO on the preparation of the annual budget planning and the preparation of forecasts, trends and financial reports.
• Oversee the preparation on management reports, consolidation and group accounts.
• Identify, develop and implement long and short term strategic plans to support the corporate vision.
• Manage a finance team and responsible for day-to-day operations to ensure efficient functioning of Group Finance and Treasury department.
• Manage the relationships of external parties of bankers, auditors and tax advisors.
• While some of the responsibilities are more strategic in nature, the CFO is also expected to be operationally involved in leading the M&A due diligence processes;
• Ensuring that business controls and finance SOPs on credit collections, purchasing functions etc. are adequate and updated at the Group and subsidiary level;
• Track the returns on investments on our capital expenditures, R&D, investments in associate companies etc.
• Ensuring that our overall costs including but not limited to Material costs, Selling & Distribution costs, R&D costs, General and Admin costs are competitive in the markets that we serve;

Requirements:

• Degree in Accountancy, Business Management or equivalent.
• Chartered Accountant
• More than 15 years in Manufacturing MNC; Ideally currently CFO / Deputy CFO level
• Experience in China and Malaysia
• Listed Company Experience preferred

Account Manager:
Kerwin Tan Kai Bin (R1331624)
[email protected]
EA 16S8107

(a) Care duties

• Manage befriendees and befrienders
• Match, conduct training and onboarding for befrienders
• Timely and accurate data input of activities
  in Salesforce
• Facilitate and support in Step-up care for befriendees and CREST P3 clients
• Serve as a conduit for other Brahm Centre’s services (COMIT, Case Management, Elder-sitting, Counselling, Wellness etc)
• Participate and support ad-hoc excursion trips
• Assist in planning and support of mass dementia screening and mental health awareness outreach events
• Assist in regular outreach and community screening of assigned portfolio
• Provide case management services (i.e. visit and assess their home situation, study family dynamics and care needs for both clients and their caregivers)
• Provide holistic care support to clients who are at risk of depression, dementia and other mental health conditions
• Conduct regular home visits and/or phone calls and make periodic invitations to suitable clients to attend social activities and programs conducted in the Centre
• Provide person-centric care (social and health), psychoeducation, information, and support for clients and caregivers through emotional support, follow-up, and service linkage
• Collaborate with community partners, healthcare institutions and government agencies to provide holistic care support and service interventions to clients and caregivers
• Maintain proper documentation and secure storage of case files, referrals, and other related documents across various systems

(b) CSO area

• Attend to the daily operations of the centre, including ensuring proper housekeeping and serviceability of facilities and availability of material resources
• Assist with centre programs support and administrative duties
• Preparation of venue and logistics for courses and other events. Ensure facility is in compliant with necessary health regulations
• Attend to general enquiries and feedback from customers
• Assist with pre and post course/event preparations.
• Ensure accuracy and timely input of data in salesforce
• Ensure daily reconciliation of takings with tracker

(c) Programs

• Ensure trainers and Finance are informed of final number of participants for a course
• Have oversight on programs and activities offered by Brahm Centre and to promote their sales
• Host and facilitate centre events
• Prior experience in handling or coordinating events and volunteers and ability to speak dialect is an added advantage.

Input, check and upkeep all accounting records/ financial transactions in corporate software

Full-sets accounting (AR, AP, GL and WIP month-end and year-end adjustments)

Monthly accounts closing (general ledger) including WIP Maintaining the integrity of the accounting system (perform postings, revaluations, troubleshooting)

Maintained Fixed Asset registered

Preparation of Quarterly GST returns

Check and review inventory reconciliation (Liaise with relevant departments & store to resolve discrepancies

Liaise with external auditors for half-year review and year-end audits including preparation of schedules and draft financial statements

Requirements:

Diploma in Finance/Accounting

@ [email protected]

We are hiring for our client in the Government industry, who is looking for a passionate Communications & Engagement Officer to join their growing team.

Job Responsibilities:

Strategic Communications

• Plan, develop and implement communications strategies to deepen public’s engagement of topics, including:
  - i. Creating interesting content from ideation to production to raise the profile of programme,
  - ii. generate regular, sustained publicity material for key events
  - iii. Work with creative agencies and the Corporate Communications
• Division to undertake innovative and interesting projects and campaigns
  - iv. Tracking of performance of social media platforms and propose areas for improvement
• Stakeholder Engagement
  - Engage the community stakeholders, who will provide the following:
  - i. expert views and verify content related to practices;
  - ii. publicity of selected partner-organised events on platforms

Job Requirements:

• At least 1 year of Communication support experience is preferred.
• Proficient in MS Office suite, Email, Internet, iPad/Tablet is preferred.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Job Highlights

• Career Development
• Positive Working Envionment
• Good Benefits

Job Description

>> This position open to Singapore Citizen / Resident ONLY

>> No quota for applicant who needs work pass.

• Industry : A staff club of an established Corporate, comprising of a fully-equipped gym, function rooms, lounge and in-house sports and leisure facilities
• Basic Salary : Up to $3000 ( depend on experience)
• Applicant must able and willing to work on 2 rotating shifts as well as on weekends and public holidays
• 6 Days week
• 1st shift - 7am to 3pm
• 2nd shift - 11am /12noon to 7pm
• Work Location : Behind Pasir Panjang MRT
• Benefits -

1. Annual wage supplement and performance bonus
2. Uniform shirt provided
3. Annual and sick leave
4. Dental and medical benefit

Job Requirement & Responsibilities:

• NITEC/GCE "N" or "O" level with basic handy man skills
• 1- 2 years working experience in recreation /sports / leisure club environments
• Recreation & Sport Club facility & equipment maintenance
• IT savvy, provide administrative support & manage customer service operation :
• Handle incoming calls and customer service
• Checking and registering of identification pass to ensure only authorized users are entering facilities
• Provide customer service to members using the facilities
• Setup/prepare facilities prior to events and function
• Monitor members, guests and contractors at the assigned event

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following information :

• Personal Particulars (with short residence address)
• Education
• Work experiences( period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R1102556

Job Description & Requirements

• Responsible for the quality and timely completion of QP(S) supervision works.
• As part of the site supervision team i.e. RTO, in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference & contract requirements.
• Liaise positively with client, consultants & authorities for the benefit of the company.
• Promote and safeguard the reputation & positive image of the company.
• To follow-up ISO Procedures
• Accredited with IES, min. 5+ years supervision experiences including experience in piling works, prestressing, highways bridge, elevated viaduct, MRT station, road works, deep excavation & tunneling works.
• Candidates with relevant LTA experiences are recommended to apply.

Please ensure you read our Data protection notice for job applicant before submitting your CV or resume to us, as doing so indicates your consent.

https://www.tritech.com.sg/engineering/Policy-Notice-for-Job-Applicants.htm

JOB DESCRIPTION

• Carry out duties in accordance with WSH (Workplace Safety and Health Officers) Regulations 2007
• Conduct daily diligent site inspections, regularly review the safety of work processes assist the occupier to ensure compliance with Section 11 of the WSH Act 2006 and other applicable legislation
• Lead Team of WSH Coordinators/Supervisors on site
• Manage sub-contractors' safety procedures and ensure compliance with the organization's Health and Safety standards, policies and practices
• Plan, organize and conduct in–house safety training for all workers as and when necessary
• Ensure proper evaluation and assessment for safety on site has been carried out for high-risk work activities prior to the approval of Permit-to-work at the project site
• Liaise with authorities and clients in matters relating to WSH
• Assist the Corporate HSE Department in implementing management HSE directives, programs and strategies in the project site
• Lead and prepare the site for ConSASS Audits
• Prepare site documents for ISO 45001 Audits and support Corporate ISO Team in ensuring compliance with standards for the project site
• Adopt CAPA methodology and Proactive Approach to address unsafe conditions and acts on site
• Escalate health and safety lapses immediately to Corporate HSE Department when required
• Be the secretary for WSH Committee on site
• Member of the Risk management team
• Carry out other duties within the scope of WSHE as required by the company

JOB REQUIREMENTS

• Candidate must be a MOM registered WSHO 2 years post registration
• Diploma or Degree in Safety, Health and Environment Workplace Certification is essential
• At least 5 Year(s) of working experience in the civil construction industry
• Past experiences in working on Statutory Boards projects
• Good presentation and communication skills in English
• Familiar with the use of Microsoft Office-PowerPoint/Word/Excel
• Possessing recognized ECO and ECMO license will be a plus
• Comfortable working with colleagues and workers from different nationalities and cultures
• Composure and professionalism while carrying out his/her due diligence as a WSHO

Salary will commensurate accordingly to experience.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : PMO/Project Management Officer- Banking

Key Requirements:

• Experience in leading and executing technology projects.
• Demonstrated 6+ years of experience in project management.
• Must have recent PMO working experience in banking or financial service industries for about 4+ years.
• Degree in an appropriate field of study or equivalent.
• Project Management Professional (PMP) / PRINCE II certification is a plus.
• Ability to multi-task and perform well under pressure.
• Ability to support on weekends (on a need basis based on the project plan activities).

Key Responsibilities:

• Process Assurance
• Identify and schedule project deliverables, milestones and required activities and tasks for project documentation.
• Work hand in hand with work stream leads and TDM to manage project documentation deliverables
• Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach
• Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content.

Working Day: 5-6-work weeks (follow roster)

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $2500 - $3000

Job Description:

• Handles phone-manning
• Data entries and record keeping
• Provide best solution or alternative to complaints
• Work closely with operations department
• Other ad-hoc duties assigned

Job Requirement:

• Diploma holder with a minimum of 2 years of customer service experience
• Possesses IT knowledge
• Able to do shift work, and work on Public Holidays and Overtime

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies