IT SECURITY engineer
We are a leading Regional IT and Cyber Security system integrator headquartered in Singapore with a presence in Malaysia & the Philippines. We are hiring talented individuals with a positive attitude to join us. We run SOC, a cybersecurity consultancy, and other professional services to local and regional customers.
Primary Functions:
ยท Responsible for providing technical assistance and support related to computer systems, hardware, or software
ยท Responds to queries, run diagnostic programs, isolate the problem, and determines and implements a solution
ยท To ensure that clients get prompt and quality service
ยท To document troubleshooting and problem-resolution steps
ยท To participate and provide knowledge transfer to customers when necessary
ยท Professional services implementation including but not limited to Linux, Wintel Server, Networking, CyberSecurity project implementation
ยท Create training manuals, documentation, and knowledge transfer documents
ยท Install and modify computer & Infrastructure based on in-house best practices
ยท To implement security control on the system and network devices
ยท Follow up with customers to ensure the issue has been resolved
ยท Provide technical assistance and support for queries and issues related to computer systems, Local area network (LAN), Wide area network (WAN), and other hardware/software via phone, email, and/or onsite according to stipulated SLA
Requirements and Skills:
ยท Diploma holder in IT and other IT Security certifications will be a plus
ยท Minimum 1-year experience in IT
ยท Fresh graduates are welcome as we will provide relevant training
ยท A good understanding of IT network, data storage, network, Wintel Server
ยท Resourceful, creative, independent, and able to work well in a team
ยท Required to work on-site when necessary
ยท Taking ownership of technical issues and working with customers and partners to resolve more advanced issues when necessary.
ยท Good written and verbal skills; excellent phone and email manners.
ยท Understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing, switching, SMTP email, Linux, and Microsoft Windows
Other Information:
ยท Office Location: 67 Ayer Rajah Crescent #02-10 S139950
ยท Working hours: Mon-Friday, 9 am-6 pm
ยท Depending on the season and customer request may require to work outside working hours
ยท Monthly basic salary commensurate with qualifications and experiences
ยท Other benefits such as annual leave, medical, insurance, training opportunities, regional exposures, etc
ยท Additional performance bonus based on individual contribution towards company strategy and its financial performance
Contact: [email protected]