• Technical Support: Providing technical assistance to users experiencing issues with hardware, software, networking, and other IT-related problems. This can involve troubleshooting, diagnosing problems, and implementing solutions.
• Helpdesk Ticket Management: Managing helpdesk tickets by logging, prioritizing, tracking, and resolving issues in a timely manner. This often involves using helpdesk software to organize and streamline support requests.
• Hardware and Software Installation: Installing, configuring, and maintaining hardware devices such as computers, printers, scanners, and mobile devices. Also, installing, updating, and troubleshooting software applications and operating systems.
• Network Support: Assisting with network-related issues such as connectivity problems, VPN configurations, LAN/WAN troubleshooting, and firewall settings.
• Security Management: Implementing and enforcing security policies, protocols, and best practices to protect IT systems and data. This includes antivirus software management, data backup procedures, and user access control.
• Remote Support: Providing remote assistance to users who are working off-site or in remote locations. This may involve using remote desktop tools and virtual private networks (VPNs) to troubleshoot and resolve issues.
• Documentation: Creating and maintaining documentation such as technical guides, troubleshooting procedures, system configurations, and user manuals. This helps ensure consistency and facilitates knowledge sharing within the IT team.
• Collaboration: Collaborating with other IT team members, such as system administrators, network engineers, and software developers, to resolve complex issues and implement IT projects.
• Continuous Learning: Staying updated with the latest technologies, trends, and best practices in the IT industry. This includes participating in training programs, certifications, and self-study to enhance skills and knowledge.

Responsibilities

• Perform engineering duties such as design, engineering calculations, planning, tender preparation/evaluations as part of the engineering project team
• QA/QC documentation of engineering deliverables
• Liaison with clients, project managers, architects, contractors
• Assist in resolving any technical problems faced during project design and/or construction stages
• Any other required duties as required by the Project Team.

Minimum Qualifications/ Experience/Skills

• Graduate in Electrical/Mechanical Engineering.
• Advanced skills using company software
• Proven ability to communicate well in written and verbal communications
• Design thinking for product inventions and enhancements
• Motivation and commitment to providing interpersonal customer service
• Knowing and applying current industry standards and information
• Soft skills including a positive attitude, flexibility and conflict resolution
• The ability to solve problems creatively on time
• Having up-to-date knowledge and technical skills

Responsibilities

• Perform engineering duties such as design, engineering calculations, planning, tender preparation/evaluations as part of the engineering project team
• QA/QC documentation of engineering deliverables
• Liaison with clients, project managers, architects, contractors
• Assist in resolving any technical problems faced during project design and/or construction stages
• Any other required duties as required by the Project Team.

Minimum Qualifications/ Experience/Skills

• Graduate in Electrical/Mechanical Engineering.
• Advanced skills using company software
• Proven ability to communicate well in written and verbal communications
• Design thinking for product inventions and enhancements
• Motivation and commitment to providing interpersonal customer service
• Knowing and applying current industry standards and information
• Soft skills including a positive attitude, flexibility and conflict resolution
• The ability to solve problems creatively on time
• Having up-to-date knowledge and technical skills

DUTIES & RESPONSIBILITIES

PLAN

· Plan and forecast project monthly and weekly installation schedules.

· Anticipate potential site issues and eliminate any risks.

· Liaise with site person-in-charge for work arrangement and manpower planning.

· Liaise with suppliers for delivery of materials and equipment by raising MERF (material- equipment-requisition-form) for approval.

DO

· Attend regular project meetings (such as site progress and co-ordination) with interested parties including clients, architect, consultants, main contractor, and sub-contractors.

· Monitor, co-ordinate and direct the execution of work with site representatives and workers for smooth workflow.

· Submit method statement, risk assessment and shop drawing.

· Submit progress report and progress claim.

CHECK

· Ensure design of Mechanical & Electrical work meets with clients’ requirements.

· Perform pre-inspection of deliverable material and equipment, and after delivery inspection for any defective goods.

· Inspect site installation work for quality and assurance.

· Conduct joint site inspection with client’s representatives.

· Conduct pre-testing and commissioning activities.

ACT

· Clearance of defects and outstanding works.

· Prepare as-built drawings for joint inspection with clients’ representatives.

· Prepare Operation & Maintenance manuals for client’s acceptance.

· Assist in the settlement of project final account including variation orders.

ADDITIONAL INFORMATION

· Candidate with experience managing LTA projects will be an added advantage.

1) Degree in Mechanical Engineering

A masters’ Degree or PEB license would be an advantage

6-10 years working experience in the consultancy & design of ACMV, Fire Protection, and Hydraulic services

Singaporean / PR

2) Business Development

Begin to build relationships with clients and consultants from other organizations.

3) Project Role

Carry out duties in accordance with company procedures and implement prescribed systems of work.

4) Company Role

Follow the company training scheme fulfilling objectives to assist personal development and provide a basis for future progression within the company.

Contribute to the development of the company systems by reviewing existing procedures and commenting using the feedback system.

Begin to take part in task groups to represent the team that you are working in.

Attend team meetings providing feedback on your/company development where possible.

Applying policies relating to health & safety, quality and training

5) Engineering Function

Role is an Engineer within a team working under close supervision or independently.

Responsible for development and production of drawings/calculations/specifications/reports.

Understand design philosophy/design fundamentals.

Be familiar with Architect/Service Engineers drawings/specifications etc.

6) Behavioral

Carry out tasks and duties assigned in a positive and dignified manner.

Set an example to placement students and younger engineers.

7) Competencies

Business Awareness

Team Working

Building Relationships

Developing Self & Others

Key Roles and Responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Preferably with 2 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred.

Key Roles and Responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Preferably with 2 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred
• Only Singaporeans may apply
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you

You are responsible for managing the commissioning and decommissioning, rectification, preventive maintenance, and maintenance agreements of medical equipment for NHCS. This will include preparing the medical equipment specifications for procurement and you will be expected to participate in evaluation process to provide recommendations based on technical compliance.

In addition, you will provide supervision and guidance to junior staffs to ensure day-to-day operation efficiency. You will also support the HOD and/or BME Manager in achieving department set targets and key performance indicators.

Requirements:

• Degree in Biomedical Engineering, Electronic/ Electrical Engineering, or equivalent with at least 2 years’ work experience in healthcare industry; OR Diploma in Biomedical Engineering, Electronic/ Electrical Engineering, or equivalent with at least 6 years’ work experience in healthcare industry
• Proficient in Microsoft Office applications
• Experience in project management in biomedical engineering field in the healthcare industry
• Knowledge in Information / Medical Device Technology and/or a wide range of medical equipment operation would be preferred
• Independent, self-motivated and adaptable to change
• Excellent interpersonal, organisational and communications skills

JOB DESCRIPTION

1. Provide technical support, troubleshooting and repair of car park equipment.
2. Diagnose and troubleshoot electronic boards, CCTV, network issues.
3. Perform preventive maintenance, replacement of parts at car park sites.
4. Termination of different types of electrical, communication cables.
5. Install, test and commission car park systems.
6. Documentation of service, maintenance and testing records.
7. Provide end-user training.
8. Any other tasks as assigned by superior.

JOB REQUIREMENT

1. ITE / Diploma / Degree in Electrical/Electronic or equivalent.
2. Class 3 driving license.
3. Background in car park system, CCTV, alarm system, access control system is a plus.
4. Minimum 3 years of working experience in networking, servicing and maintenance of car park systems.
5. Candidate with more years of experience will be considered for senior position.
6. Possess analytical, problem-solving with strong end to end troubleshooting skills and good inter-personal communication.
7. Good planning and time management skills to achieve job efficiency.
8. Mature, pro-active working attitude and team player.
9. Able to work independently with minimal supervision at different locations.
10. Able to work two rotating shifts and weekends.

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

Electrical company requires and electrical engineer.

Electrical company requires and electrical engineer.

Electrical company requires and electrical engineer.

Electrical company requires and electrical engineer.

Electrical company requires and electrical engineer.

Electrical company requires and electrical engineer.

Electrical company requires Instrumentation and control engineer.

Electrical company requires Instrumentation and control engineer.

Electrical company requires Instrumentation and control engineer.

Electrical company requires Instrumentation and control engineer.

Electrical company requires Instrumentation and control engineer.

JOB SCOPE:

EXTERNAL: Towards Market, Customers, & Competitors

Ø Servicing customer enquiries:

· preparing proposals

· preparing quotations

Ø Establish customer relationships:

· develop, networking

· maintain positive business

Ø Resolving customer complaints with the help of QA Team

Ø Hunting for new customer accounts

Ø Sales presentation:

· negotiate sales contracts

· presentation

Ø Monitoring competition by gathering current market information on:

· pricing,

· products, new products,

· delivery lead time

· feedback to Product Management team

Ø Perform market research and keep afloat of competition and technological advancements

INTERNAL: Inter-Departmental Efforts

· Perform RFQ together with the Product Management team

· Liaising with the Product Management team to turn quotations into sales orders

· Perform New Market Research & Analysis

· Build & Execute Sales Strategy

· Prepare sales report/progress report

· Managing of Sales & Customer Service team(s)

OTHER REQUIREMENTS:

· Independent worker, driven for results

· Proactive mindset and takes initiative in work

· Familiarity with Microsoft Suite

KEY COMPETENCIES REQUIRED FOR THE JOB: (Core & Behavioural)

· Excellent selling, communication, and negotiation skills required

· Proficiency in written/spoken skills in English and Chinese to communicate with clients from Asia, Europe, and USA

· Willingness to travel overseas is a MUST

· Experience in industry sales and precision optics related experience is a plus

About our client: Our client is specializes in dredging, solutions for the offshore energy market, infra marine, and environmental works

About the role:

• Analyse project’s schedules and planning, reporting and budget requirements covering all stages of the project and search for improvement opportunities.
• Monitor and administer the achieved progress and project status on a daily basis.
• Review and propose updates to improvement of the Project Master Schedule and coordinate any changes with the involved parties as necessary in response to unforeseen events or unexpected developments.
• Inform all relevant stakeholders on the achieved progress in relation to the Project Manager.
• Support and/or manage the implementation and follow-up of the DRIVE programme on the project, keep the DRIVE action list updated and liaise with all DRIVE action holders accordingly.
• Work and act in accordance with the standards of the Company as well as applicable QHSE-S instructions and measure.

About you:

• Degree in C&S Engineering or Construction Management.
• With 2-5 years of work experience in Consultant or Marine Civil Engineering Contractors
• Familiar with Projects in Marine Civil Environments, eg. foreshore, reclamation, Jetty & Port construction, marine piling, etc
• Based in Singapore, but willing to travel in short notice regionally to support Project Acquisition/Execution

Others:

• Working Hours: 8.30am to 6pm, 5 days a week
• Work Location: North-East

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About our client: Our client is specializes in dredging, solutions for the offshore energy market, infra marine, and environmental works

About the role:

• Analyse project’s schedules and planning, reporting and budget requirements covering all stages of the project and search for improvement opportunities.
• Monitor and administer the achieved progress and project status on a daily basis.
• Review and propose updates to improvement of the Project Master Schedule and coordinate any changes with the involved parties as necessary in response to unforeseen events or unexpected developments.
• Inform all relevant stakeholders on the achieved progress in relation to the Project Manager.
• Support and/or manage the implementation and follow-up of the DRIVE programme on the project, keep the DRIVE action list updated and liaise with all DRIVE action holders accordingly.
• Work and act in accordance with the standards of the Company as well as applicable QHSE-S instructions and measure.

About you:

• Degree in C&S Engineering or Construction Management.
• With 2-5 years of work experience in Consultant or Marine Civil Engineering Contractors
• Familiar with Projects in Marine Civil Environments, eg. foreshore, reclamation, Jetty & Port construction, marine piling, etc
• Based in Singapore, but willing to travel in short notice regionally to support Project Acquisition/Execution

Others:

• Working Hours: 8.30am to 6pm, 5 days a week
• Work Location: North-East

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Roles and Responsibilities

1. The Product Support Engineer is a key member of our Engineering Department.
2. The Product Support Engineer will be part of a team that provides technical support for our company's range of cybersecurity related products and services.
3. The Product Support Engineer's role will include, but not limited to, solution design, architecting, configuration, demonstration, implementation, technical support and troubleshooting of our range of products and services.
4. The Product Support Engineer will be responsible for the successful completion of projects and technical escalations to solve our Customer's cybersecurity problems.

Qualifications

1. The candidate should preferably have 2 or more years of relevant working experience in network, server and desktop technologies.
2. However fresh graduates with strong technical skills with excellent attitude and are fast learners are welcome to apply.
3. The candidate should have a Diploma or higher qualification, preferably in IT and cybersecurity related fields.
4. The candidate will have a strong systems engineering approach to problem solving.
5. The candidate will have good communication skills, able to probe, clarify and explain technical solutions clearly and concisely to customers and partners to quickly resolve techincal problems.
6. The candidate is a keen learner, curious and adventurous, and able to think outside the box to craft innovative solutions to solve complex problems.
7. Candidates trained in supporting cybersecurity products and technologies will be preferred, eg Symantec, Trellix, McAfee, Trend Micro, Sophos, Kaspersky, Fortinet, Palo Alto, Forcepoint.

JOB DESCRIPTION

· Perform work assigned by Office Leader on both local and international projects.

· Communicate on daily basis with Electrical Team Lead for technical discussion in design development.

· Familiar with the following services: ELECTRICAL/LIGHTNING PROTECTION/ELV

· Prepare design drawings including Schematics (AutoCAD) and layouts to the required company standard.

· Coordination of the design and interface with other disciplines taking advantages of 3D tools

· Perform engineering software calculation

· Perform Quality Assurance check on assigned task.

REQUIREMENT

· Degree in Electrical Engineering or equivalent

· Minimum 2-5 years of experience .

· Ability to communicate well in English, and effective Team Player

· Ability to operate CAD

· Basic skill in Revit will be an added advantage

· Familiar with local codes.

. Experience working in Design and Drafting in Consulting Engineering firms.

JOB SUMMARY:

Candidate will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Resolve issues that occur outside work hours whenever needed.
3. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 1-2 years.
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to work effectively in multi-cultural environment
• Ability to deal with ambiguity, negotiation, unorganized situation
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Continuous self-learning and self-initiating
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• A team player with determination to drive to excel
• Excellent customer service skills
• Self-motivated with a strong drive to succeed

Central effort to check and handhold project teams to make sure that they have fully onboarded to enterprise compliance platforms and have proper, sustainable processes in place to fulfil IT compliance requirements.

Job responsibilities:
This role is responsible for validating security and compliance solutions for enterprise applications and databases in data centers and cloud services in accordance with IT policies. This involves providing guidance and hands-on implementation in the design, configuration and troubleshooting support in the areas of logs, patch, vulnerability and configuration management leveraging enterprise platforms and technologies.

Specific Requirements:

• Shall have at least five (2) years of experience in at least one security and compliance technology and product such as vulnerability assessment, logs management
• Product certification in one or more of the industry toolset and platform is advantageous
• Familiarity with IT compliance standards such as CIS or DISA in a variety of technical environments, including Windows, Linux etc is advantageous
• Experience in IT audit is advantageous
• Familiarity with IM8 or equivalent ICT policies is advantageous

The Site Engineer (Building) is responsible for assisting the Site Agent on the progress of site works and manpower related aspects of the project.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Monitor and review master construction program and preparation of catch-up program, if applicable.
• Monitor and supervise Engineers / foremen, ensure compliance to the quality procedures & standard of workmanship. Checking on quality and quantity of work by subcontractors.
• Preparation of detailed program for the site team to follow accordingly & completed in time.
• Resolve drawing discrepancies & technical difficulties with Technical team.
• Preparation of detailed method statements and work instructions for construction.
• Coordinates between sub-contractors/vendors/internal departments and monitor site manpower / material / equipment demands to meet schedules.
• Liaise with the Consultants on the submission related to structural works and Technical Department.
• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Adherence to safety practices in the work place.
• Technical expertise and knowledge in Foundation, Structural and Building works
• Proficient in Microsoft Project
• Good knowledge on method statements

JOB SUMMARY:

Candidate will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Resolve issues that occur outside work hours whenever needed.
3. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years and above
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to work effectively in multi-cultural environment
• Ability to deal with ambiguity, negotiation, unorganized situation
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Continuous self-learning and self-initiating
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• A team player with determination to drive to excel
• Excellent customer service skills
• Self-motivated with a strong drive to succeed

Duties & Responsibilities

• Assist the Team Leader and Job Captain in the performance of their duties
• Supervise the other design drafting team
• Ensure quality and accuracy of designs
• Ensure compliance with project Design Criteria/Client Brief/Approved Concept
• Ensure compliance with relevant design standards and office standards
• Attend and participate in design meetings
• Ensure compliance with ISO Quality Procedure Manual

Requirements

• A bachelor’s degree in mechanical engineering recognised by Professional Engineers Board.
• Entry level with some consultancy internship experience are welcome to apply
• 1-2 years of design experience in consultancy firm would be advantageous
• Must have prior hands-on design experience in the design of ACMV, Fire and Hydraulic services for large scale building projects
• Experience in Rail and infrastructure projects and data centre an advantage

Additional Requirements:

• Good interpersonal and communication skills
• Must be fully familiar with local and international codes
• Hands-on experience with relevant engineering software and BIM
• Must be able to work independently
• Must have a good understanding of unit costs of the MEP services in various types of projects

JOB SUMMARY:

Candidate will be stationed at NTC Client’s premise and provide support for client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
2. Resolve issues that occur outside work hours whenever needed.
3. Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.
• Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years and above
• Hands-on experience and knowledge in troubleshooting and deploying Windows 10
• Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
• Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
• Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
• Basic Support and Troubleshooting of other desktop software used by the office
• Basic support on iPhone / iPad / Android phones
• Knowledge of IT procurement, order and delivery process flow and protocols
• Ability to work effectively in multi-cultural environment
• Ability to deal with ambiguity, negotiation, unorganized situation
• Ability to leverage on available tools such as subscription services, internet or other online services to support functions
• Continuous self-learning and self-initiating
• Provide support of general IT request like VC connectivity/ Mobile Email Activation.
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
• Ability to demonstrate practical troubleshooting and problem analysis techniques.
• Ability to plan and prioritize workload without supervision.
• Ability to prioritize, manage and perform under pressure to meet SLA’s.
• Excellent knowledge of Customer Service best practice.
• Willing to work flexibly and with enthusiasm

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• A team player with determination to drive to excel
• Excellent customer service skills
• Self-motivated with a strong drive to succeed