Roles & Responsibilities

Job Description:

• Responsible for the development, implementation and effectiveness of the Health & Safety policy, Safety procedures and practices in relation to Company premises, carrying out regular audits and monitoring activities Organization-wide Responsible for the provision and dissemination of Health & Safety, advice on information include current safety legislation to the stakeholders
• Responsible for overseeing and carrying out all works relating to the safety, health and environmental matters in the project.
• Work closely with project team & contractors to mitigate and control all high risk hazards to maintain a safe workplace.
• Oversee and review all accident investigations and preparing statistics to assist in monitoring health and safety performance Manage and execute WSH programme initiatives Lead and coach site safety team to facilitate continual improvement of quality of safety team
• Ensure overall compliance and good procedures/practices in statutory environmental and health requirements at project site and requirement premises at all time.
• To identify any unsafe condition in the worksite or unsafe work practice is carried out in the worksite.
• Implement and monitor environmental, health & safety management system on site.
• Prepare, submit statutory reports and maintain of documentation for all EHS issues according to ISO.
• Conduct regular site inspections to ensure that all site activities are carried out in compliance with MOM, NEA and EHS regulations.
• Liaise with relevant authorities on all environmental and safety issues.
• Support all in-house EHS initatives.
• Oversee and manage the safety department
• Drive WSH Awards initiatives and submissions

Requirement:

• Only Singaporean / PR will be considered for this position
• Specialist diploma in WSH or MOM Recognised certificates
• Minimum of 8 years of experience as a Safety Officer or related experiences
• Strong leadership and communication skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Certification in Occupational Health and Safety (OH&S) is a must.
• Must be responsible, organized and self-initiated.
• Respect for deadlines, sense of urgency.

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsible for overseeing the efficient running and profitability of restaurants and managing their staff

Restaurant Management

· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines

· Liaise with customers, employees, suppliers, licensing authorise etc

· Make improvements to the running of the business

· Ensure adherence to quality expectations and standards

· Ensure compliance with company cash handling policy and procedures

Sales

· Push for sales and promotion

Cost Management

· Oversee stock level and order supplies

People Management

· Interview, recruit and supervise staff

· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Customer Service

· Handle customer enquiries and complaints

· Ensure customers' satisfaction

· Motivate and train staff

Administration and Reporting

· Prepare and present staff/ sales reports

· Handle administration and paperwork

Perform other reasonable job duties as requested by Supervisors

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Looking For a Career Switch into a Fast-Food Service Industry? We Want You!

RESPONSIBILITIES

- Ensure the service level is achieved and exceed our guest expectation through friendliness services and provide clean and comfort dining experience

- Supervise on the efficiency and accuracy of customer order promptly delivery within the established speed of service guidelines

- Supervise/ In charge of the restaurant daily cash handling and security process

- Work with marketing department on marketing plan and launching of new product

- Monitor and maintain of restaurant inventory to ensure sufficient supplies are met for smooth operations

- Be compliant with all government and BK policies/regulations

- Take charge of restaurant’s recruitment, training and operations needs are fulfilled

- Supervise daily operations and effectively retain team talents

- Conduct performance assessment, make recommendations or termination of poor performing crews

QUALIFICATIONS

- Possess a Diploma or Degree in F&B / Hospitality or equivalent qualifications

- Entry level candidates are welcome to apply as training will be provided

- Meticulous and Analytical

- Positive attitude and able to handle pressure

- Able to work evenings, weekends and Public holidays

- Proficiency in Microsoft office

- Preferably having past experience in QSR restaurant

Successful candidates will be placed on a 3 months on-the-job intensive training with Burger King Singapore before commencement of the official position.

Your Role

We are seeking a highly motivated and experienced Shop Manager.

To oversee daily operation of the shop, ensuring efficiency and profitability. Maintain high store standards and conditions and foster a positive environment.

Job Descriptions

1. Store Operations

• Managing all aspects of shops operations, including opening ans closing procedures, cash handling, inventory management, and maintaining shops cleanliness and organization.

2. Sales and Profitability

• Achieve sales targets, monitoring performance, and implementing strategies to achieve sales goals.

• Analyzing sales data and identifying opportunities for growth.

• Monitoring expenses and proposing cost control measures to maximize profitability.

3. Staff Management

• Implement training programs, and supervising store start.

• Setting performance expectations and providing ongoing feedback.

• Scheduling shifts and managing payroll.

• Motivating and engaging employees to ensure a high level of customer service.

• Present sales, revenue and expenses reports and realistic forecasts to the management team

4. Customer Service

• Ensuring exceptional customer service standards are met by the store staff.

• Handling customer inquiries, complaints, and resolving any issues that may arise.

• Creating a positive shopping experience for customers and building customer loyalty

5. Safety and Security

• Ensuring compliance with safety and security procedures.

• Implementing loss prevention measures to minimize theft and protect company assets.

6. Relationship Management

• Building and maintaining positive relationships with customers, suppliers, and vendors.

• Collaborating with other departments, such as human resources, to ensure effective communication and coordination

Requirements and skills

• BS/MS OR degree in business administration or a related field

• Successful previous experience as a sales representative or sale manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills

Job Description

• Lead initiatives for mergers, acquisitions, and joint ventures to drive company growth. Identify and evaluate potential strategic partnerships, investments, and new market opportunities.
• Conduct financial modeling, risk assessments, and market analysis for business expansion projects.
• Develop and maintain relationships with external partners, investors, and key stakeholders.
• Support C-level executives in formulating and executing growth strategies.
• Monitor industry trends, competitive landscapes, and market dynamics to inform corporate strategies.
• Assist in the review and negotiation of contracts and other documents related to such acquisitions, investments and joint ventures.

Requirements

• Bachelor’s Degree in Business, Law, Finance, or a related field.
• Minimum 7 years of experience in corporate development, M&A, or strategic partnerships.
• Excellent analytical and financial modeling skills.
• Proven ability to manage complex projects and multiple stakeholders.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Knowledge of commercial law, contract law, and regulatory frameworks preferred. Coordinate with internal departments (e.g., Legal, Finance, Operations) to ensure alignment with company goals

• Prospect for potential new clients and turn this into increased business.
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
• Identify potential clients,and the decision makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice leaders/Principals.
• Plan approaches and pitches.Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
• Submit weekly progress reports and ensure data is accurate.
• Forecast sales targets and ensure they are met by the team.
• Track and record activity on accounts and help to close deals to meet these targets.
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
• Ensure all team members represent the company in the best light.
• Present business development training and mentoring to business developers and other internal staff.

Understand the company’s goal and purpose so that will continual to enhance the company’s performance

COMPANY

PIF Capital is a boutique consultancy firm dedicated to helping small and medium-sized businesses worldwide fast-track their business growth using capital mechanisms. With over a decade of experience, we have engaged with numerous SMEs, enabling us to identify common challenges and pain points. This wealth of knowledge allows us to tailor our programs specifically to guide and mentor aspiring SMEs, preparing them for their transformative journey towards Capital Entrepreneurship.

We are expanding rapidly regionally and we look forward to having additional aspiring marketing personnel to be part of our growing strong team!

CRITERIONS

● Achieve monthly sales target

● Deep understanding of product knowledge (comprehensive training is provided)

● Believer and confident in selling innovative products

● Weekly Sales reporting

● Passionate in helping SMEs

● Team player

COMPETENCIES

● Strong cold calling ability

● Strong staging ability

● Strong sales closing ability (no hard sell/close, needs’ based)

● Hunter and farmer orientation

● Strong communicator/presenter/convincer (clear and precise manner)

● Sharp and sensitive in dissecting customer’s pain points

● Solution provider (toward customers/management)

● Objective and task oriented

CHARACTER

● Can Do + Relentless + Never Give Up

● Self-Motivated + Energetic

● Resourceful + Creative

● Relish challenges + Open-minded

● People person + Relationship builder

● Charismatic + Influencer

● Fast + Empathy skill

● Discipline + Structured

CREDENTIALS

● Proven Grade A Salesmanship

● 5 -7 years of direct sales experience, preferably serving SME owners directly

● Strong SMEs network (preferably)

● Proven achievement and experience in high commission remuneration set-up

● Tertiary certificate (preferred), welcome aspirers who have strong experience and track record with no tertiary certificate

COMPENSATION

● Basic + Commission + Incentives + Bonus + Employee Share option

CAREER

● Promotion pathway; Senior Management of a listed company

● Acquire Skills; Management, Leadership, Mentorship

● Acquire Know-how; Business Model (Scalable & Sustainable)

● As Capital Entrepreneur, Entrepreneurship environment & development

APPLICATION

Interested candidates do send us your resume via WhatsApp or Telegram to 87141919 or email to [email protected]

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Ability to work under pressure and meet deadlines
• Ability to work shifts, weekends and Public Holidays
• Ability to work longer hours with prolonged period of standing

Position: Registration Manager

Responsibilities

1. Oversee the registration of company products in Singapore and the Southeast Asia region.

2. Possess a comprehensive understanding of the end-to-end development process for innovative drugs (chemical and/or biological) and generics (chemical and biological) as well as medical devices. Identify and address potential risks specific to the registration phases in Southeast Asian countries, and advance projects in line with company objectives.

3. Coordinate with internal departments, external partners, and other relevant organizations for overall project planning and management. Collect, organize, and submit required documentation for product registration according to the regulatory requirements of Southeast Asian authorities.

4. Track the review of registration documents, respond promptly to any queries or issues arising during the review process, and maintain effective communication with regulatory bodies and partners.

5. Assist in preparing and executing on-site GMP audits per the requirements of regulatory agencies in Southeast Asia.

Requirements

6. Master’s degree or higher in Biology, Pharmacy, Clinical Medicine, or a related field.

7. Singaporean citizenship or permanent residency.

8. At least three years of experience with product registration in Southeast Asian countries, with a preference for candidates who have successfully registered products independently.

9. Familiarity with pharmaceutical registration regulations and submission processes in Southeast Asian countries.

10. Strong communication skills (both oral and written) and fluency in Chinese as you will be dealing with Clients based in China and Taiwan.

11. Excellent learning, communication, and project management abilities, with a strong aptitude for handling and resolving issues in the registration process.

The trainee is in charge of creating, implementing, and carrying out strategic marketing plans for a full organization (or lines of business and brands within an organization) in order to acquire new customers and maintain existing ones.

Specific Responsibilities:

1. Marketing and pricing strategies are being assessed and improved.

2. Forecasting and analyzing market trends.

3. Getting new business leads.

4. Increasing brand recognition and market share.

5. Coordination of marketing tactics with sales, finance, public relations, and production departments.

6. Development and management of the marketing department's budget.

7. In charge of marketing, advertising, and promotion.

8. Managing the marketing department's employees.

9. Quarterly and annual reporting to senior management.

10. Pushing our brand at trade shows and other business gatherings.

11. Keeping up with marketing trends and practices.

Technical Skills and Competencies:

1. Leadership skills

2. Technical skills

3. Organizational skills

4. Communication skills

5. Creative skills

6. Knowledge about interior designing

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,800

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Career individuals from any qualifications level can apply.

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities:

• To ensure that the engineering installations and constructions meet government rules and regulations.
• To supervise the whole process of manufacturing works which will include specificiations, design, tender, evaluation, recommendation and award of contracts.
• To oversee the implementation of preventive maintenance and repair schedules of all hotel machinery, equipment and facilities.
• egotiate and follow-up with successful contractors to ensure that all work is done in compliance with company, local and regional health and safety standards.
• Conduct regular performance evaluations with team members, guiding and training team members to be competent for higher positions.
• Encourage teamwork and motivate team members to produce the best possible results in their course of work

Requirements:

• Minimum Diploma / Bachelor Degree in Engineering / Mechanical / Electrical.
• Minimum 5 years relevant experience.
• Self-motivated and able to leverage on team.
• Excellent knowledge and understanding of people and team development.

· Maintain constant communication with Managers, Staff and Vendors to ensure proper operations of the company

· Develop implement and maintain quality assurance protocols.

· Ensure that operational activities remain on time and within budget.

· Inspecting construction sites regularly to identify and eliminate potential safety hazards.

· Conduct budget reviews and report cost plans to upper management.

· Supervising and instructing the construction team as well as subcontractors.

· Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable

· Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects

· Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements

· to meet project budgets through assessing and analyzing operational and financial risks that may be encountered in the execution of planned construction projects.

· Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached

· Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership

· Convey project needs from the project manager to the management of the firm.

· Need to attend the toolbox meeting on daily basis early morning schedule.

· Need to visit the dormitories on time to time basis in order to supervise the safety of the worker an liase with them on their issues.

Required Skills and Qualification

· Strong IT skills including database development

· Good decision making skills and response to high pressure situations

· Excellent interpersonal communications and organizing skills to coordinate project activities.

· Vast knowledge in international construction markets.

· Knowlede about realestate markets around the world will be an added advantage.

Education Experience and Licensing Requirements

· Candidates must posses atleast a Bachelor’s Degree

· Experience may be considered equivalent if ecperience demonstrated increased depth and breadth of responsibility.

We are seeking a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency and effectiveness.

Key Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements through interviews, workshops, and surveys.
• Data Analysis: Analyze data to identify trends, patterns, and insights that will inform business decisions.
• Process Improvement: Evaluate current business processes and workflows, recommending improvements to enhance efficiency and productivity.
• Solution Design: Work with IT and development teams to design solutions that meet business needs and align with organizational goals.
• Documentation: Create detailed documentation including business requirements, functional specifications, and process maps.
• Stakeholder Communication: Act as a liaison between stakeholders and technical teams, ensuring clear communication and understanding of project goals.
• Testing and Validation: Assist in the testing of solutions to ensure they meet business requirements and function as intended.
• Training and Support: Provide training and support to end-users on new systems and processes.

Qualifications:

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Proven experience as a Business Analyst or similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and visualization tools (e.g., Excel, Tableau).
• Excellent communication and interpersonal skills.
• Familiarity with project management methodologies (e.g., Agile, Waterfall).
• Knowledge of business process modeling techniques.

Preferred Skills:

• Experience with specific industry tools or software relevant to the business sector.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Project Manager

Internal Code: A24093

What will you do?

• Manage IT projects from award of tender to delivery and maintenance, while keeping time, quality and costs constraints under control
• Develop overall execution plan & ensure the roles and responsibilities, deliverables and schedule are clearly communicated to the team members and customers
• Manage development phases of the project, i.e. plan, assign and track progress of development
• Document project specifications and design and implement system based on requirements gathered
• Maintain excellent client relationship with the customer
• Conform to best-practice Project Management processes and documentation
• Technical Presales
• Engage customers in the study and analysis of their requirements and customise solutions according to their needs
• Do presales demonstrations & presentations at the customer’s side
• Provide technical inputs to tenders and proposals
• Assist in preparing sales kits
• Oversee the setup and maintenance of demo sites and systems from ground up.

What are we looking for?

• At least 5 years of IT Application PM experience in recent years.
• Well versed in Agile and Waterfall methodologies and execution
• Recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem/ Incident Management.
• Strong analytical, conceptualisation and problem-solving skills.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Results and customer oriented.
• Effective communication skills.

It will be advantageous if you have:

• Relevant experience in supporting Government Projects.
• Exposure in managing project budget, timeline as well as scope.
• Experience in supporting applications operations.
• PM certifications, SCRUM master certification and/or practical experience with Agile Methodologies, tools and delivery.
• A strong understanding of cloud services, including AWS (Amazon Web Services) and Microsoft Azure.
• A proven track record of managing government/complex projects from inception to completion, ensuring they are delivered on time, within scope and budget.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

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Position Summary

To plan and execute the sales and promotions and help in the planning of marketing strategies and policies under your supervision.

Primary Responsibilities

• To setup presentation and merchandising of buffet setup in an artistic eye appealing effect and dismantling of all decorations/props after each promotion.
• To keep close rapport with all guests and to maintain an up-to-date mailing list of all regular guests.
• To plan in advance requirements for bookings and promotions, and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• To develop menus in conjunction with the Executive Chef, always keeping in mind food costs, labour cost, facilities of the kitchen, etc.
• To make sure that there are always enough supplies in areas of responsibility and that equipment is well maintained.
• To organize the outlet in an efficient manner to cope with the day-to-day operation and bookings so as to minimize labour costs.
• To ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• To verify and approve void checks.
• To develop and implement training program for all staff working under his scope of responsibility.
• To supervise and implement standard of service so as to maintain higher possible standard and quality.
• To conduct daily staff briefing and roll calls so as to provide information on outlet promotions, events, VIPs, etc.
• Previous Experience: Prior Restaurant and Management Experience.
• To participate in market survey on competitors.
• Able to work in a high-temperature kitchen for an extended period of time.
• Able to work nights, weekends, and holidays.
• Able to use touch-sensitive POS System.
• Must be able to take direction and delegate responsibilities.
• Able to work in a fast paced environment.

ABOUT THE COMPANY

Keystone Investors is a leading asset management firm that helps clients realise their investment goals. To achieve excellence, we have created a world-class team and a unique culture that harnesses human capital and deep insights.

ABOUT THE ROLE

Keystone Investors is looking for a Singapore-based IT Manager to join our growing team. The candidate will be focused on providing high quality IT support and analysis for Keystone’s core technology infrastructure. This role will be based full-time in Keystone’s Singapore office.

Job Duties:

• Provide onsite and remote technical support to Keystone’s team members in Singapore and globally. Including cloud support, on-premise infrastructure support, network device support, and custom application support.
• Create documentation and knowledge-base articles for common support requests and resolutions.
• Act as the primary point of contact for and manage Keystone’s technology vendors.
• Manage the IT hardware and IT software inventory.
• Review hardware and software procurement quotes and invoices.
• Review relevant regulatory IT requirements and checklists (e.g. MAS), and provide feedback to stakeholders

Required Skills and Qualifications:

• -3+ years of onsite IT support experience.
• 1+ years of IT support experience at a hedge fund or other buyside financial institution.
• Professional and helpful attitude at all times.
• Strong vendor relationship management skills.
• Strong understanding of general IT support including using various methods of remote support.
• Experience with on premise and cloud infrastructure.
• Experience with Microsoft M365.
• Experience with MacOS and Windows OS.
• Experience with AWS and Microsoft Azure.
• Experience supporting Bloomberg.
• Experience supporting trading systems (OMS, PMS, EMS).
• Good understanding of networking technologies.
• Proven ability to function in a self-directed environment.
• Must excel in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success.
• Innovative thinker who is positive, proactive and readily embraces change.
• Strong written and verbal English communication skills.
• Willing to occasionally work outside standard business hours when required.
• Singapore Citizen or Permanent Resident.

Preferred Skills and Qualifications:

• Bachelor’s Degree in Computer Science, Engineering, or related discipline.
• MS900 or higher Microsoft cloud certification.
• ITIL Certified.
• Web development, python, and/or scripting/automation experience.

Work Location

10 Collyer Quay

#24-06/07 Ocean Financial Centre

Singapore 049315

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Upskills is a global consulting firm with a particular focus on IT solutions for financial organizations and Capital Market industry. We provide expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe regions. With a strong front to back expertise of the cash, securities and derivatives markets, coupled with an in-depth knowledge of financial markets technologies.

We are seeking a highly motivated Project Manager to participate in a client-servicing role to drive one of our client’s system implementations with the following responsibilities:

• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Estimate project resources, identify project dependencies, plan and schedule project timelines / milestones to develop full-scale project plan.
• Project manage the full ‘life cycle’ of the implementation from scoping to testing.
• Management of a project team members “from business and IT" as well as external partners such as software vendors.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Develop and deliver progress reports, proposals and system specifications documentation, and presentations to the Project Steering Committee.
• Determine the frequency and content of status reports from various project streams, track project activities, and troubleshoot problem areas.
• Contribute to the setup of the capability-based project management (methodology, templates, best practices).

Requirements

• At least 5 years experience in Capital Market with Project Management expertise (minimum of 3 years in similar areas).
• Experience in driving the implementation of Treasury/Capital Markets software (preferred) or complex banking software.
• Good understanding and experience in software development cycle.
• Proven ability to lead large/complex cross-functional teams and drive results through task coordination, handoffs and overall delivery of solution.
• Experience in leading large projects with formal management techniques (Work plans, status reporting, issue and risk management etc.).
• Project Management Professional (PMP)/ PRINCE II certification is a plus.
• Comfortable challenging ideas and working with disparate groups to bring about consensus. Experienced negotiator and skilled in conflict resolution.
• Excellent oral and written communication skills to interact with all levels in the organization, including senior management.
• Strong decision-making and analysis skills.

What we're looking for

We are seeking for Deployment Manager who is responsible for the deployment of LR OneOcean and partner products to end users globally. These software deployments may be supporting a new business win or upgrading current customers to our latest software version.

What we offer you

• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
• A Full time permanent role.

The Role :

• Deployment Managers are a key cog in the revenue generation engine of LR OneOcean, helping to realise new revenue as quickly as possible. They support account retention through helping customers negotiate their first interaction with the product, also supporting adoption and advocacy through each and every customer touch point they have.
• Through solid technical knowledge and the ability to understand customer requirements, they help advise customers on what will make each deployment a success and build project plans to deliver this. They leave the customer with functional software and trained staff.
• They work cross functionally with sales, support and development to put the customer first and guarantee their success.
• The Deployment Manager is responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. A breakdown of those responsibilities is as follows;

Deployment

• Support with pre-sales activity as required to ensure the sale is optimised for deployment.
• Own each deployment project through all phases of scoping, requirements capture, planning, reporting and successful execution.
• Validate the handover data, ensuring that all details required from Sales are present and correct before the onboarding process starts
• Be the point of contact between LR OneOcean and the end user (ship-based stakeholders) during deployments.
• Support communication between LR OneOcean and the customer (office-based stakeholders) during deployments. Support the addition of subscriptions into the internal business system.
• Manage input required from 3rd party providers (e.g. Marlink or Inmarsat).
• Set up project governance and provide clarity and ownership of deployment reporting, ensure all stakeholders have easy access to updates and status.
• To ensure that any physical goods required for a software deployment are delivered in a timely manner, and if necessary, coordinated with any outfit management / physical product supply
• To assist the vessel where necessary in the installation of any hardware / software.
• Customer training is required for deployment of LR OneOcean products and Services to ensure that this is efficient through use of technology.
• Work with the Support Team in managing any technical issues that may arise during installation and commissioning.
• Confirm with customer that all services are working and that the end user understands the essential basics of managing the subscribed services.

Post deployment

• Monitor the performance of key customer software, ensuring the deployed set up remains in optimal condition and act as a point of escalation for technical representatives of the customer.
• Support customers with the deployment of upgrades.

Knowledge Management

• Be an active member of the Deployment Knowledge Base, regionally and globally, helping to make the deployment process as efficient as possible.

Other

• Support product development activity, to ensure the product is optimised for deployment.
• Conduct CSAT surveys during listening points in the deployment and post deployment journey, to ensure customer satisfaction levels remain high.
• Support new releases with deployment testing.
• Provide cover for holidays for cluster / non-cluster roles.
• Travel within the APAC and overseas may be required and is considered an occasional feature of this role. Requests could be made at short notice.
• Provide out of hours support / assistance in emergency or time sensitive situations (either in on call or shift pattern).
• Any other task determined necessary by line management.

What you bring

1. Diploma or Bachelor’s degree in Maritime Navigation or Mechanical Engineering or equivalent and/or Chartered/Professional qualification and a member of a relevant professional institution.
2. Relevant experience in the Deployment Manager and responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. Deployment software installation, troubleshooting.
3. Proficiency in the English and Mandarin Chinese Language commensurate with the work and to demonstrate effective interpersonal skills.

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply.

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer, we have committed to:

• Ensure our recruitment process is inclusive and accessible.
• Communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• At least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disabilityconfident

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