As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

As a member under the Service Centre Performance Operations Unit, you will be responsible for spearheading initiatives to optimise customer service experiences and operational efficiency.

Your broad responsibilities include:

• Planning, conceptualising, and developing comprehensive strategies for counter and call appointment services to elevate customer satisfaction and streamline operations.
• Conducting research, benchmarking, and comparative studies to remain at the forefront of digital and technological advancements in counter service.
• Identifying opportunities for enhancing customer delight and recommending their implementation within the organization.
• Gathering and analysing customer insights, identifying trending topics, and pinpointing service gaps and policy issues.
• Developing actionable recommendations to address these concerns and improve overall service delivery.
• Overseeing and maintaining operational systems utilised by the service centres, ensuring their smooth functioning and optimisation.
• Establish and implement monitoring system for service performance and leveraging on operations research models or analytical tools to continuously analyse data for customer insights, trending topics, gaps, process improvements and service delivery.
• Providing guidance and support to Executives on daily operations, including statistics reporting, general administrative duties, and procurement matters.

What we are looking for

• Prior experience in project management, particularly in service operations or customer service settings.
• Familiarity with a wide range of statistical and process improvement tools to solve problems and mine data for business insights, such as Excel, UiPath, Power BI, SAS, or Python.
• Experience in data visualisation tools such as Canva would be preferred
• Good analytical skills with the ability to gather, analyse, and interpret data to drive decision-making.
• Good communication and presentation skills, with the ability to convey complex information in a clear and concise manner.
• Strong organisational skills with keen attention to detail.
• The successful candidate will hold the corporate title of Manager/Senior Manager with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

THE TEAM

The Call Centre/ Box Office team is responsible for managing large quantities of customer queries through inbound/outbound calls, via email and providing on-site assistance in a timely and efficient manner. A major priority is to identify customer needs and provide the best solution possible.

THE JOB

To provide high quality service meeting Ticketmaster’s standards across all incoming contact center channels, including but not limited to:

• Customer Care
• Accessible Sales
• Box Office/ Ticket Resolution

WHAT YOU WILL BE DOING

• Handling incoming and outgoing calls to efficiently address fan needs over phone.
• Respond to fan enquiries via electronic communication
• Assist Box Office/ Ticket Resolution counters with ticketing enquiries and basic technical support and escalate where necessary
• Other duties as required and directed

WHAT YOU NEED (or TECHNICAL SKILLS) FOR THE JOB

• Great Interpersonal Skills – Have the ability to relate to people on all levels and establishing rapport and displaying patience where necessary.
• Effective Communicator - Demonstrating strong communication skills, both written and verbal. Clarity and confidence when addressing and responding to fan enquiries. Effective listening skills are also paramount.
• Computer and Numeracy Literacy - Ability to use Microsoft Office based computer packages and is tech savvy. Typing skills with high accuracy a plus. Capable to track data entered and track transactions processed.
• Results Orientated - Show commitment to the achievement of results and targets by accepting responsibility, owning the task, and effectively applying effort and resources, combined with passion, belief and energy.

WE WANT YOU IF YOU ARE (BEHAVIOURAL SKILLS)

• Customer Focus - Ensuring Ticketmaster’s internal and external customers’ needs are continually satisfied. Experience in dealing with and training a range of people from different backgrounds is highly regarded. Call Centre experience is advantageous but not mandatory.
• Flexibility - Demonstrated ability to accommodate and adapt to changing needs of the business in a highly pressured working environment. At the same time, proven ability to adhere to set guidelines and process adherence.
• Problem Solving Individual - Ability to identify potential problems and identify solutions. Appropriately seeking information from higher source when required.
• Attentive to details – Ability to provide detailed and helpful information to fans and is focused on delivering effective solutions and maintaining fans loyalty
• Positive Attitude and able to work independently - Possession of “natural energy” with a proactive focus.
• Due to PCI compliance requirements a police clearance check is required to perform this position.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

PrimeStaff Group has been in the recruitment industry for the last 29 years, with the sole objective of providing good quality services in recruitment, human resource solutions and development to employers as well as to individuals. With more than over two decades of experiences, we operate across the public and private sectors and spans across the Asia Pacific region. We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch. We are passionate about people and our commitment to service excellence speaks for itself.

Payroll Specialist

Full time Contract / 5 days’ work week / CBD area

ABOUT THE JOB

Payroll

Work with business stakeholders on all payroll matters including outsourced and temp resources across a sector of business.

• Investigate, analyze, and resolve payroll issues that may arise.

Be an advisor to your assigned business accounts on payment matters.

• Address and resolve employees’ queries and concerns in a professional and discretionary manner.

Create workflow and any process enhancement.

• To promote cohesiveness working between payroll and business stakeholders.
• Aim to remove any work obstacles.

Understand HR/Payroll system intricate workflow processes and advise system logic and behavior.

• Articulate system function and engine.

Responsible for end-to-end payroll computation and processing in compliance with local legislations

• Collate and verify timesheets and attendance, including hours worked.
• Ensure timely execution of payroll processing including distribution of pay slips and related documents.
• Have high standards in compliance and data integrity.
• Filings of statutory submissions notwithstanding IR21, IR8A, NS make-up claims and other government claims.

Prepare ad-hoc financial and operational reports when needed.

Human Resources

• Partner with assigned business unit to provide any HR advice pertaining to people’s movement. Other HR job duties will include letters’ preparation, data update, timesheet management and candidate’ engagement (interviewing coordination & onboarding) as and when.
• Consolidate and complete the government monthly, quarterly, and yearly surveys for PS entities.
• Support in work pass applications and its related activities if needed.
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Degree in Accounting or equivalent
• A minimum of 3 years’ end-to-end payroll processing and management experience
• Experience with payroll and HR
• Knowledgeable in payroll mechanism in terms of compliance and legislation.
• Proven work deliverables (workflow & process enhancement) and actual impact from payroll to business leaders.
• Meticulous, able to multi-task and work in fast-paced environment.
• High adaptability in managing different payroll scenarios.
• Advanced excel skills and working knowledge

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

JOB SUMMARY

• To assist RMs based in Singapore of the GSAC Team in identifying, negotiating and closing, Credit facilities to PvB Clients and Prospects, while ensuring the further development of the Credit product offering. Ultimately, the target is to position SC Private Bank as a leader in the structured Credit area in the region.
• Credit transactions are those secured by concentrated collateral and mainly include mortgages. They could be booked in any SCB booking centre, mainly Singapore or Jersey. The role includes also assisting the PvB RMs located offshore and who are willing to book a loan in Dubai.
• Quality of relationship with CPBB locally (Risk, Compliance, Legal, Credit Ops, Product) is a critical success factor.

RESPONSIBILITIES

Strategy

• Responsibilities include bringing in an understanding to new joiners & provide refresher trainings to colleagues of the various systems & product offerings appropriate to the role.

Business

• Originate and risk-manage credit structures secured by different asset types including equities, fixed income, funds, real estate and other financial securities.
• Meet clients and tailor credit solutions based on clients’ needs and bank’s risk appetite
• Collaborate with frontline, other support functions, business partners, and product specialists to deliver One Bank and provide effective client solutions
• Support the delivery of the Private Bank business’ short and longer term objectives.
• Coach and provide guidance to RMs on all credit-related matters.
• Act as a sparring partner and point of liaison for Credit Risk team and Front Office.

Processes

• Support RMs in the credit process and perform tasks as per Global LST Engagement DOI.
• Get involved and lead some of the development as part of the credit process upgrades

People & Talent

• Lead through example by managing the expectations of Clients & RMs by working in collaboration with Credit risk and Operations - GBS.
• Ensure to provide training and development to new RM / CSM Team
• To keep the Team informed of the changes in Regulation & product Offering (where applicable).
• Responsibility to review Financial goals.

Risk Management

• Responsibilities relating to identifying, assessing & submitting quality applications so as to ensure it is within the Banks framework
• Act as the bridge between RM (Business) & SCM (Credit Risk).
• Manage the End to End process for transactions related to Class III in Dubai

​​​​​​​Governance

• Managing Risk and Compliance as part of my role: Take personal responsibility for understanding the Risk and Compliance requirements of my role.
• Understand and comply with applicable laws and regulations, the Groups policies, procedures and the Group Code of Conduct.
• Effectively identify, escalate, mitigate and resolve Risk and Compliance matters. Contribute to a culture in which all stakeholders feel safe to raise concerns and where Risk and Compliance matters are addressed, and misconduct appropriately dealt with.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Assist the PvB team to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Head of Lending Solutions, GSAC
• Head of Credit PvB SG/JE
• Market Head PvB, UAE

Other Responsibilities

• Embed Here for good and Group’s brand and values in UAE / PvB / Lending Solutions Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• A Bachelor’s or Master’s degree from a reputable university.
• 4+ years within the banking or financial sector.
• Strong financial analysis skills and excel skills.
• Good writing skills
• Self-starter and is able to execute assignments independently with ability to interact directly with clients for day-to-day matters
• A team player with strong social skills; highly adaptable

Role Specific Technical Competencies

• Manage Conduct
• Manage Risk
• Products & Processes
• Business Partnering
• Bank Lending
• Financial Analysis & Control

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our client is a specialist clinic located at the city.

• Front desk and customer service duties.
• Patient registration and key in appointment.
• Answering phone calls and enquiries.
• Assist healthcare providers during examinations and procedures.

Requirements:

• GCE ‘N’ Level and above
• At least 2 years’ of experience in clinic setting.
• Excellent communication and interpersonal abilities.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Location: Jurong East

Responsibilities

• Serves as the first point of contact for all our customers and consistently deliver professional support and service.
• Manage incoming orders, calls and e-mails, including making changes to orders.
• Manage all incoming cases, prioritize importance, and distribute cases to second line support as required.
• Maintain adequate knowledge of systems and application software used to provide a high-level support to customers.
• Maintain and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures.
• Handle complaints by documenting all the necessary details, provide appropriate solutions and alternatives within the time limits
• Other ad hoc duties assigned

Job Requirements

• Experience with and knowledge of 3PL/4PL service providers (including shipping, trucking, rail, and air) Operational and/or Logistics background is advantageous
• Familiarity with CRM systems and practices
• Knowledge of airway bill generation, packing list, declaration forms
• Diploma in any field with relevant experience from freight forwarder/ shipping/ 3PL

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 3-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

· Serves as the first point of contact for all our customers and consistently deliver professional support and service.

· Manage incoming orders, calls and e-mails, including making changes to orders.

· Manage all incoming cases, prioritize importance, and distribute cases to second line support as required.

· Maintain adequate knowledge of systems and application software used to provide a high-level support to customers.

· Maintain and consistently demonstrates a general knowledge of company guidelines, processes, practices, and procedures.

· Provide accurate, valid, and complete information by using the right methods/tools with regards to our systems and troubleshooting for our products.

· Handle complaints by documenting all the necessary details, provide appropriate solutions and alternatives within the time limits; refer unresolved customer grievances to designated departments for further investigation.

· Involved in airway bill generation, packing list and declaration forms submission.

· Follow communication procedures, processes, guidelines (e.g., exceptions, invoicing) and policies

· Other duties as assigned by the Team leader and/or responsible manager

Requirements

· Proven customer service experience

· Experience with and knowledge of 3PL/4PL service providers (including shipping, trucking, rail, and air) Operational and/or Logistics background is advantageous

· Familiarity with CRM systems and practices

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

RedAnts ( 红蚂蚁) is a Chinese online media platform focusing on viral topics of current affairs that are of interest to the Chinese community in Singapore. It is a fully owned subsidiary of SPH Media Trust (Chinese Media Group).

We are looking for suitable candidates to join our editorial team as a Digital Journalist cum Social Media Specialist.

The Job

• Curate, package, and produce engaging content tailored for Chinese-language users in Singapore and internationally.
• Conduct news sensing and research to create written and visual stories, as well as analytical pieces, in a clear, concise, and compelling style.
• Generate original content through face-to-face interviews and investigative journalism.
• Leverage understanding of media consumption patterns in social media across the Greater China region.
• Utilize familiarity with popular online media platforms in China; experience with Adobe Creative Cloud is a plus.
• Actively promote and market content across designated digital platforms and social media channels.

Requirements

• Bachelor’s degree in journalism, communications, or a related field, with 3-4 years of experience in news journalism
• Effectively bilingual in Chinese and English, with good writing skills as this is for a Chinese publication
• Strong interest in daily news and current affairs, including knowledge of events in China and Mandarin-speaking regions
• Excellent news sense and analytical skills assess and customise content and writing style for diverse target audiences
• Experience in social media data points, CMS system, Google Analytics, as well as familiarity with Chinese social media platforms such as WeChat, Weibo, Toutiao, TikTok, etc is an advantage.
• Ability to thrive in dynamic, fast-paced environments and adapt to various tasks efficiently
• Effective time management and organizational skills to consistently meet deadlines
• Flexibility to work irregular hours and handle time-sensitive assignments
• Ability to work independently and as a team player

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

We are seeking a dedicated and adaptable individual to join our team. This role involves addressing passenger queries, requests, and feedback from social media, as well as managing flight disruptions. The successful candidate will also serve as a subject matter expert in vendor management and coordinate with vendor to ensure smooth operations.

Responsibilities

Social Media Servicing

• Respond to customers' requests, enquiries, comments and complaints, pre and post-flight, utilising our social customer care Customer Relationship Management (CRM) platform - Salesforce
• Address and resolve issues by liaising with relevant departments for follow-up based on CSM handling guidelines
• Monitor and support daily social operations to ensure SL (case resolution & first response time) are met
• Liaise with other internal stakeholders to achieve case resolution
• Follow up and ensure closure of any customer feedback received via all social media platforms
• Support cases highlighted by Marketing and ensure closure where applicable
• Attend to cases escalated by vendor to Scoot HQ-Chat within the next working day
• Review and attend to internal department escalation pertaining to social
• Report daily social performance matrix

Disruption Handling

• Monitor of Disruption handling and represent Customer Service team for any assistance required by internal stakeholders
• Coordinate with Fulfillment team for passenger handling
• Determine service recovery options for disruption handling

Crisis & PR Support

• Be the eyes and ears of Scoot on social media platforms, alerting the corporate communication team when potential PR issues are spotted
• Support the corporate communication team in crisis and issues response on social media channels as necessary. This will include support during AOG’s, weather disruptions, etc.
• Liaise with web team and other internal stakeholders for closure of cases

Vendor Management

• Maintain and uphold Vendor’s product knowledge and competencies in delivering expected service standards set by CS
• Attend/Conduct QA Calibrations and Audits as assigned
• Be the SME POC for Vendor on product and/or customer service-related queries
• Identify knowledge gaps and/or concerns and raise timely to the appropriate channel/Supervisor

Refund Management

• Timely review and processing of refund submitted via Salesforce
• Assist customers from various channels with their refund request, if applicable

Requirements

• Ability to perform shiftwork
• Degree holder or a Diploma holder with 3-5 years' experience in a similar role
• Airline experience, prior working experience in social media, live chat, or experience in customer service is preferred

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary (Up to $3,200) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

As part of our recruiting process, we would like to request all interested applicants to apply directly through TD's Careers Site at:

https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Singapore-Singapore/eTrading-Fixed-Income-Application-Support-Specialist_R_1372297

Department Overview

The FIET Support team is responsible for providing Global Support to the TD Securities FI eTrading and Front office businesses located in major financial centers including Toronto, New York, London and Singapore.

Job Description

The eTrading Fixed Income Application Support Specialist interacts with all users of Front Office , Finance & Operations, Back Office, Treasury Credit, and Risk Management to develop and implement lasting and robust technology solutions as well as support the existing application and surrounding framework.

The successful candidate will have the following responsibilities:

• Supporting & delivering solutions to the firm's Fixed Income Trading & Sales desks in Singapore
• The Analyst will join an experienced team, responsible for managing applications that offer pricing, risk, electronic / algorithmic trading and trade capture functionalities to the Business.
• The role will initially involve 1st and 2nd line application support responsibilities, offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development and Infrastructure teams.
• Training will be provided, though given the nature of the role, the successful candidate is expected to have a 'hands on' attitude and be proactive to enhance their knowledge.
• Systems and applications comprise vendor and in-house built tools, with PnL & Risk management systems.
• Periodic on-call support and shift work required

Job Requirements

• Experience supporting Trading, Pricing, and risk management applications
• Experience supporting front-to-back Trading Systems and Trading Desks
• Should be comfortable assessing trading systems/components to investigate trade breaks, connectivity, and data issues.
• Understanding of Bloomberg TOMS, ION trade capture systems.
• Understanding of financial markets and products, in particular Fixed Income, Interest rate products
• Understanding of electronic trading, markets, connectivity, market making, and algorithmic/automatic trading.
• Must have proven experience working with developers, business analysts, and systems support team.
• Working experience in with the following technologies: Linux, Windows Servers, Oracle, SQL
• Strong Fixed Income functional knowledge particularly treasuries and bond trading expertise
• Scripting, SQL and / or experience in Programming Languages
• Knowledge of IT project & development lifecycles (SDLC), agile methodology and ITIL
• Strong analytical skills
• Willingness to work from 7am to 4pm daily due to trading hours. Rotational shift within team to start work at 5am on Mondays occasionally.

Position: Customer Service Specialist (6-Month Contract)

Company: Scientific Company
Location: Science Park
Working Hours: 9:00 AM - 6:00 PM (Monday to Friday)
Employment Period: 2 Jan 2025 – 30 Jun 2025
Salary Range: Up to $3,600 per month

Job Details

Key Responsibilities:

• Process a high volume of part orders and service requests accurately and efficiently.
• Coordinate part location and pricing while managing cost and revenue accounts.
• Collaborate with engineers and inventory management teams to fulfill customer needs promptly.
• Accurately calculate pricing for part orders and returns, considering factors like foreign currency rates, customer contracts, and discounts.
• Ensure correct cost and revenue allocation for parts, labor, and expenses, requiring familiarity with COGS accounts, service types, and areas.
• Determine shipping methods based on part specifications, customer contracts, and issue severity.
• Liaise with Accounts Receivable to resolve billing issues.
• Maintain professionalism and excellent working relationships with colleagues and customers.
• Support team-building activities and participate in process improvement initiatives.
• Handle ad-hoc tasks as assigned by supervisors.

Requirements:

• Experience: 2-3 years in sales support or order processing/fulfillment roles.
• Skills: Strong communication, attention to detail, and customer service abilities.
• Availability: Must be able to start on 2 Jan 2025 (no earlier or later).

To Apply:
Email your resume to:

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

This is a newly created role and we are currently looking for a talented ERP Process/ Master Data Specialist to join our Supply Chain team in Singapore. You will be acting as the first level of support for the team, using your SAP knowledge to support the MRP and Production Scheduling team in planning and execution.

This is a great opportunity to explore multiple supply chain disciplines in the team and carve out an extensive supply chain career within Lonza.

Key Responsibilities:

• Creation and maintenance of part codes in SAP ECC.
• Creation and modification of BOMs, Recipes and Resources in SAP.
• Management of the deactivation/reactivation and discontinuation of parts in SAP ECC.
• Ownership of documentation (SOP's, Work Instructions, etc) related to new part set-up, BOM, recipe creations ensuring they are up to date and fit for purpose.
• Provide hands-on support to SAP users on site in the area of material master data and support the design and roll out of changes to the SAP system.
• Identify and implement opportunities to improve processes related to new part setup and other ERP-related activities.
• Monitor the progress of approval work flow to ensure that all materials move through the designated approval streams to meet GMP requirements.
• Any other duties as assigned by your Supervisor/Manager.

Key Requirements:

• BSc in Supply Chain Management or Business Management.
• APICS CPIM.
• Ability to influence both Supply Chain and functional leaders to support supply planning and site manufacturing strategy recommendations
• Good communication and presentation skills. Ability to present ideas in a clear and concise manner.
• Strong analytical skills with the ability to define metrics (KPI’s) and identify issues through root cause analysis.
• Competent using MS Office suite, particularly Excel and PowerPoint.
• Ability to utilize Business Intelligence systems to extract data and generate reports.

Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieve ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

☑ Basic $ 3000 - $3500 + Fixed Commuting Allow. + 13th Month + Variable Bonus!!

☑ 5 Days, Mon – Fri: 09:00am – 06:00pm , 1.30 pm – 10.30pm, PH Off In Lieu

☑ CBD - Raffles Place, Battery Road

☑ IT Industry - Good Benefits & Career Prospect

☑ Fixed Yearly Increment + Flexible Hour

Job Responsibilities :

• Manage and update product data accurately and promptly.
• Analyse data daily, identify trends, and assist in issue resolution.
• Coordinate with sales, technical, and other departments for smooth data processing.
• Regularly propose optimization plans for improved efficiency.
• Generate reports for senior management on findings and improvements.

Job Requirement :

• Diploma / Degree in any relevant fields.
• Minimum 1 year of experience in Internet or E-commerce industries.
• Strong analytical skills and fluent in bilingual.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

Our company is expanding looking for like-minded and driven individuals, to grow and achieve greater heights together! We represent international clients to provide them with effective sales and marketing strategies to boost clients’ sales revenue and brand awareness.

Responsibilities

- Drive customer acquisition through events/roadshow

- Ensure smooth operations in events/roadshow

- Team strategic thinking to meet clients expectations

What we offer

- 1-to-1 mentorship (no experience are welcome)

- Teamwork and fun environment

- Career advancement opportunities

- Personal development opportunities

Great things are never done by one person, they’re done by a team -Steve Jobs

Join us to be part of the growing team!

Writing Sprouts Language Arts School has expanded with an additional centre.

Hiring for both locations:

1) Writing Sprouts, Katong: located on Joo Chiat Road, walking distance from i12 Katong mall

2) Writing Sprouts, Potong Pasir: located at the heart of Potong Pasir, steps away from Potong Pasir MRT and Poiz mall

For this contract, part-time position,

we are seeking experienced, dynamic and driven primary school level English teachers to grow together with Writing Sprouts, and have a fulfilling career with attractive remuneration to match.

Our checklist for success:-

I LOVE working with children.

I LOVE children literature and I am familiar with children book titles.

I LOVE reading and very often find myself indulging in journalling, writing poetry and short stories.

I HAVE one year of relevant teaching experience.

WE LOVE to meet with you!

Plus+++: You enjoy added advantages if your degree specialisation is English Language or its equivalent/ are trained in creative writing/ journalism/ literature/ speech and drama/ performance theatre; you are familiar with the Singapore education landscape and examination requirements.

Important. Please read.

- training will be provided

- working hours: minimum commitment of 12-hour work week that includes at least Saturday morning and one weekday

- able to work at both our outlets

- remuneration to match qualifications, experience and job scope

- 1 year-contract, renewable

- variable incentives available (including contract completion bonus)

So if you are ticking all the right boxes, you can send your personalised cover letter, stating clearly why you will make a great addition to the team, along with your full resume to: [email protected]

You can expect to hear from us within two weeks should you be shortlisted. Thank you!

Responsibilities:

• Develop and implement marketing strategies for the assigned product portfolio
• Plan and implement online/ offline marketing campaigns
• Assist in product life cycle and product launches
• Update on consumer trends and market research on competitors to maintain industry competitiveness
• Plan and execute product events to boost company and brand awareness
• Assist in organizing product training programs/ workshops for product knowledge
• Ad hoc duties when assigned

Requirements:

• Bachelor Degree in Marketing or related disciplines.
• At least 2 years of branding & product marketing experience, preferably from FMCG-related industry
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Oversee the daily operation and maintenance of IT systems, including servers, networks, and applications, ensuring high availability and reliability.
• Provide guidance, support, and training to mentor junior team members. Assist in developing and implementing IT operational policies, procedures, and standards to ensure compliance with best practices.
• Develop and maintain documentation for IT systems, configurations, and procedures, ensuring accuracy and accessibility for team members.
• Manage relationships with customers, vendors, and service providers, negotiating contracts and SLAs to ensure quality and cost-effectiveness.
• Respond to and resolve escalated IT issues and incidents, serving as a key point of contact for technical support and troubleshooting.
• Analyse IT operations metrics and KPIs, preparing reports and presentations for management to track performance and identify areas for improvement.
• Serve as a subject matter expert for IT operations staff, sharing knowledge and best practices to foster professional development and growth.
• Monitor IT system performance and security, proactively identifying and addressing issues to minimize downtime and prevent data breaches.
• Conduct regular audits and assessments of IT infrastructure and processes, identifying areas for improvement and implementing solutions.
• Collaborate with internal and external parties to support IT projects and initiatives, contributing to technical requirements, planning, and executing system upgrades, migrations, and deployments.
• Coordinate with the business and finance teams, overseeing budget calculations and purchase-related matters.
• Reporting to Team leader in daily basis for operation matter

Requirements:

• Bachelor’s degree in information systems, Computer Science, Engineering or equivalent
• At least 3-5 years of experience in IT infrastructure operations support within the ICT industry.
• Possessing technical hands-on experiences in troubleshooting of well-known hardware and software, including Routers, Switches, Firewalls, Wireless devices, Servers, PCs, Mobile devices, Office applications, and PDF tools.
• Intermediate knowledge of IT infrastructure, including networking technologies, is a plus: ITILv4, AWS, Azure, Cisco, HP, Dell, Fortinet, Palo Alto, SolarWinds
• Experience with incident management.
• Familiar with system administration tasks and competent in operating systems.
• Excellent communication skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25000

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job order: 781936

Responsibility:

• Perform monthly cost analyses to compare actuals against budgets, identifying variances and trends
• Monitor and track costs across projects, operations functions
• Prepare accurate cost forecasts and contribute to the budgeting process
• Manage project-specific cost tracking to ensure expenditures stay within budgeted limits
• Generation and processing of invoices
• Support accounts receivable tracking by updating records
• Organize and document all invoices for easy access and retrieval.
• Perform any other ad hoc duties as assigned.

Requirements:

• Diploma holder
• At least 2 years of related experience in cost analysis, budgeting, or financial management

To apply, kindly click apply or email updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

We are looking to hire an entry-level Talent Acquisition Specialist !

Job Description:

· Managing recruitment processes, including resume screening, scheduling interviews, and conducting background checks

· Maintaining employee records

· Ensuring compliance with labor laws and regulations

· Constructing company policies to minimize conflicts, address legal concerns, and enhance efficiency of employees.

Requirements:

· Proficiency in Microsoft Office

· Excellent communication and interpersonal skills

· Strong organizational and time management skills

Apply now by sending your resume to [email protected], or call Alyss at 8233 0338 for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Alyssa Chew| Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W