As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

As a member under the Service Centre Performance Operations Unit, you will be responsible for spearheading initiatives to optimise customer service experiences and operational efficiency.

Your broad responsibilities include:

• Planning, conceptualising, and developing comprehensive strategies for counter and call appointment services to elevate customer satisfaction and streamline operations.
• Conducting research, benchmarking, and comparative studies to remain at the forefront of digital and technological advancements in counter service.
• Identifying opportunities for enhancing customer delight and recommending their implementation within the organization.
• Gathering and analysing customer insights, identifying trending topics, and pinpointing service gaps and policy issues.
• Developing actionable recommendations to address these concerns and improve overall service delivery.
• Overseeing and maintaining operational systems utilised by the service centres, ensuring their smooth functioning and optimisation.
• Establish and implement monitoring system for service performance and leveraging on operations research models or analytical tools to continuously analyse data for customer insights, trending topics, gaps, process improvements and service delivery.
• Providing guidance and support to Executives on daily operations, including statistics reporting, general administrative duties, and procurement matters.

What we are looking for

• Prior experience in project management, particularly in service operations or customer service settings.
• Familiarity with a wide range of statistical and process improvement tools to solve problems and mine data for business insights, such as Excel, UiPath, Power BI, SAS, or Python.
• Experience in data visualisation tools such as Canva would be preferred
• Good analytical skills with the ability to gather, analyse, and interpret data to drive decision-making.
• Good communication and presentation skills, with the ability to convey complex information in a clear and concise manner.
• Strong organisational skills with keen attention to detail.
• The successful candidate will hold the corporate title of Manager/Senior Manager with seniority based on individual work experiences.

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training to enhance your skills in the evolving technology landscape
• Promotion opportunities based on your capability and on-the-job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
• A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
• A comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

About Central Provident Fund Board

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life’s best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture.

Purposeful Work – The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference.

Professional Growth – At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead.

People and Culture – When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

THE TEAM

The Call Centre/ Box Office team is responsible for managing large quantities of customer queries through inbound/outbound calls, via email and providing on-site assistance in a timely and efficient manner. A major priority is to identify customer needs and provide the best solution possible.

THE JOB

To provide high quality service meeting Ticketmaster’s standards across all incoming contact center channels, including but not limited to:

• Customer Care
• Accessible Sales
• Box Office/ Ticket Resolution

WHAT YOU WILL BE DOING

• Handling incoming and outgoing calls to efficiently address fan needs over phone.
• Respond to fan enquiries via electronic communication
• Assist Box Office/ Ticket Resolution counters with ticketing enquiries and basic technical support and escalate where necessary
• Other duties as required and directed

WHAT YOU NEED (or TECHNICAL SKILLS) FOR THE JOB

• Great Interpersonal Skills – Have the ability to relate to people on all levels and establishing rapport and displaying patience where necessary.
• Effective Communicator - Demonstrating strong communication skills, both written and verbal. Clarity and confidence when addressing and responding to fan enquiries. Effective listening skills are also paramount.
• Computer and Numeracy Literacy - Ability to use Microsoft Office based computer packages and is tech savvy. Typing skills with high accuracy a plus. Capable to track data entered and track transactions processed.
• Results Orientated - Show commitment to the achievement of results and targets by accepting responsibility, owning the task, and effectively applying effort and resources, combined with passion, belief and energy.

WE WANT YOU IF YOU ARE (BEHAVIOURAL SKILLS)

• Customer Focus - Ensuring Ticketmaster’s internal and external customers’ needs are continually satisfied. Experience in dealing with and training a range of people from different backgrounds is highly regarded. Call Centre experience is advantageous but not mandatory.
• Flexibility - Demonstrated ability to accommodate and adapt to changing needs of the business in a highly pressured working environment. At the same time, proven ability to adhere to set guidelines and process adherence.
• Problem Solving Individual - Ability to identify potential problems and identify solutions. Appropriately seeking information from higher source when required.
• Attentive to details – Ability to provide detailed and helpful information to fans and is focused on delivering effective solutions and maintaining fans loyalty
• Positive Attitude and able to work independently - Possession of “natural energy” with a proactive focus.
• Due to PCI compliance requirements a police clearance check is required to perform this position.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

PrimeStaff Group has been in the recruitment industry for the last 29 years, with the sole objective of providing good quality services in recruitment, human resource solutions and development to employers as well as to individuals. With more than over two decades of experiences, we operate across the public and private sectors and spans across the Asia Pacific region. We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch. We are passionate about people and our commitment to service excellence speaks for itself.

Payroll Specialist

Full time Contract / 5 days’ work week / CBD area

ABOUT THE JOB

Payroll

Work with business stakeholders on all payroll matters including outsourced and temp resources across a sector of business.

• Investigate, analyze, and resolve payroll issues that may arise.

Be an advisor to your assigned business accounts on payment matters.

• Address and resolve employees’ queries and concerns in a professional and discretionary manner.

Create workflow and any process enhancement.

• To promote cohesiveness working between payroll and business stakeholders.
• Aim to remove any work obstacles.

Understand HR/Payroll system intricate workflow processes and advise system logic and behavior.

• Articulate system function and engine.

Responsible for end-to-end payroll computation and processing in compliance with local legislations

• Collate and verify timesheets and attendance, including hours worked.
• Ensure timely execution of payroll processing including distribution of pay slips and related documents.
• Have high standards in compliance and data integrity.
• Filings of statutory submissions notwithstanding IR21, IR8A, NS make-up claims and other government claims.

Prepare ad-hoc financial and operational reports when needed.

Human Resources

• Partner with assigned business unit to provide any HR advice pertaining to people’s movement. Other HR job duties will include letters’ preparation, data update, timesheet management and candidate’ engagement (interviewing coordination & onboarding) as and when.
• Consolidate and complete the government monthly, quarterly, and yearly surveys for PS entities.
• Support in work pass applications and its related activities if needed.
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Degree in Accounting or equivalent
• A minimum of 3 years’ end-to-end payroll processing and management experience
• Experience with payroll and HR
• Knowledgeable in payroll mechanism in terms of compliance and legislation.
• Proven work deliverables (workflow & process enhancement) and actual impact from payroll to business leaders.
• Meticulous, able to multi-task and work in fast-paced environment.
• High adaptability in managing different payroll scenarios.
• Advanced excel skills and working knowledge

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Company’s Profile

Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Plan, implement, manage, monitor, and upgrade IT security solutions.
• Support projects by delivering project deliverables and completing milestones.
• Develop and maintain technical, operational, and configuration documentation necessary for project implementation.
• Coordinate and manage vendors for product implementation and troubleshooting.
• Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of security measures, ensuring their continued efficacy post-implementation.
• Provide technical support and incident response for IT security infrastructure components to the maintenance team.

Requirements

• Proficient in Endpoint Security solutions, including Anti-Malware, Host Firewall, Application & Change Control, Disk Encryption, and EDR.
• Knowledgeable in Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA, and OS Hardening Policies.
• Implement Endpoint or Identity & Access Control Security tools.
• Familiarity with various operating systems like Windows or Linux.

Follow us for more updates, interview tips!

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Job Overview: The Product Specialist for Chocolates and Cookies (B2B Sales Focus) will be responsible for managing the product portfolio, driving sales strategies, and increasing market share for the company’s chocolate and cookie products within the B2B (Business-to-Business) segment. The ideal candidate will have strong sales acumen, experience in the food industry, and the ability to develop customized product solutions to meet the unique needs of B2B clients. This role is slated for fast-track to a managerial position upon achieving key performance indicators (KPIs), providing excellent career growth opportunities.

Key Responsibilities:

1. B2B Sales Strategy & Market Expansion:
   • Identify new business opportunities, target accounts, and verticals for growth within the chocolate and cookie categories.
   • Negotiate and close deals with key business clients, ensuring competitive pricing, optimal terms, and long-term partnerships.
   • Build and maintain strong relationships with existing B2B customers to ensure satisfaction, repeat business, and identify upselling or cross-selling opportunities.
2. Product Portfolio Management:
   • Oversee and manage the B2B product portfolio for chocolates and cookies, ensuring that products meet the specific requirements of business clients, including packaging, portion sizes, and customization needs.
   • Collaborate with the marketing team to create tailored product offerings and promotional packages for B2B customers.
3. Market Analysis & Client Insights:
   • Conduct thorough market research to understand the needs, preferences, and challenges of B2B customers in the chocolate and cookie sectors.
   • Gather feedback from clients to adapt and improve the product offering, ensuring that products meet their business objectives and contribute to their success.
   • Monitor industry trends, customer demands, and competitor activities to proactively adapt the product line and sales strategies to maintain a competitive edge.
4. Customer Relationship Management:
   • Establish and maintain strong, long-term relationships with key business clients, acting as the primary point of contact for product inquiries, pricing, and support.
   • Provide excellent customer service by resolving issues, addressing concerns, and ensuring that business clients are satisfied with product quality, delivery timelines, and support.
   • Monitor and analyze customer satisfaction to drive improvements in service delivery and strengthen client loyalty.
5. Sales Reporting:
   • Provide regular updates to senior management on sales progress, new opportunities, and competitive landscape.

Qualifications:

• 3+ years of experience in B2B sales or product management within the food industry (confectionery or related experience preferred).
• Demonstrated ability to manage product portfolios and sales strategies in a business-to-business context.
• Excellent communication, negotiation, and interpersonal skills, with a focus on building strong client relationships.
• Strong analytical skills and the ability to use market data to drive sales strategies and product decisions.

Desired Skills:

• Experience in selling to foodservice, distributors, retailers, or wholesale clients in the confectionery or snack food sector.
• Ability to create customized product solutions and marketing materials for B2B clients.
• Passion for chocolates, cookies, and the confectionery industry, with the ability to advocate for products enthusiastically to business clients.

Benefits:

• Competitive salary with performance-based incentives.
• Career growth opportunities.
• Employee discounts on products.

The Product Specialist for Chocolates and Cookies (B2B Sales Focus) is a key role that will drive the growth of the company's product portfolio in the B2B market. By combining product knowledge, sales expertise, and relationship-building skills, this role will help increase market share and expand the company's footprint within the chocolate and cookie sectors.

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Develop the Contracting Strategy appropriate for the project scope, project strategy and contractor market; to be involved as early as Investment Proposal in the development of Contracting Strategy.
• Manage the pre-qualification process
• Organize pre-qualification for the tender under allocation
• Ensure updating of approved vendor list for qualified vendors/contractors
• Ensure proper implementation and follow-up of procurement contracts
• Facilitate visibility and availability of contracts.
• For purchases larger than a certain amount without framework agreement, execute and manage an optimal supplier selection process via all required steps such as: conduct internal and market analysis, determine selection criteria, develop and evaluate RFI and RFP, execute clarification meetings, communicate to bidders and cooperate with internal business partners.

Requirements:

• Degree in Engineering / Business
• Strong commercial awareness and experience of Contract Law, which include drafting contract/specification clauses.
• Proven experience in contract negotiations; vendor management.
• Strong negotiation and communication skills.

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Our Client is in the Industrial Manufacturing Industry. Due to their current expansion plan, they are looking for an Assistant Procurement Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze spending data to support sourcing strategies and annual procurement planning/development.
• Research supply markets, vendors, and products to inform procurement decisions.
• Drive cost-saving initiatives and optimize procurement processes.
• Implement group procurement strategies and policies in alignment with organizational objectives.
• Conduct tender exercises in compliance with policies and make recommendations to the Tender Committee.
• Work with stakeholders to identify opportunities for cost reduction, efficiency, and risk mitigation.
• Monitor procurement spending and industry trends to inform purchasing decisions.
• Oversee strategic supplier performance and develop risk mitigation plans.
• Assess and audit suppliers for compliance with ethical, social, and environmental standards.
• Collaborate with internal teams to integrate responsible sourcing practices.
• Evaluate and improve procurement systems to address inefficiencies and enhance usability.
• Lead or participate in projects to implement new tools and streamline procurement operations.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Supply Chain / Business Management or other related field of studies.
• Minimum 8 years’ relevant experience.
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Key Responsibilities:

• Develop and implement procurement strategies for pharmaceutical products
• Conduct strategic sourcing, horizon scanning and market landscape analysis
• Engage suppliers to ensure quality level, cost improvement and supply efficiency
• Work with supply chain operations to review and revise internal processes to improve efficiencies Identify, facilitate and administer projects on pharmaceuticals procurement and supplies
• Collaborate with internal and external stakeholders in the planning for the pharmaceutical purchasing programme
• Lead and manage procurement team including performance review, providing guidance and advice on day-to-day work

Requirements:

• Degree in Pharmacy with minimum 2 years' of relevant professional practice experience
• A registered pharmacist with the Singapore Pharmacy Council
• Good knowledge of the Pharmaceutical Industry
• Strong interpersonal skills and experience in engaging stakeholders
• Excellent written and verbal communication skills
• Proficient in Microsoft Office applications
• Relevant experience in Procurement and inventory management of drugs and pharmaceutical products
• Good knowledge in SAP-MM, Microsoft office, excel and powerpoint.
• Good negotiation, interpersonal and communication skills
• Self-motivated, independent worker with team spirit and good problem solver

As a Site Technology Specialist, you will work with clinical sites and provide technical support and expertise related to technology (Kidney imaging, cell therapy, radiology and renal ultrasounds).

You will:

• Provide clinical sites with technical support and expertise related to technology (Nuclear medicine, kidney imaging, interventional radiology)
• Assist in the design and implementation of study related forms, guidelines and manuals related to technologies
• Coordinate data collection related to technologies, including but not limited to nuclear medicine, radiology, etc.
• Provide technical and initiation support to sites
• Identify, track, and report specific technical timepoints in the study related to study procedures including imaging, scans, and other technologies
• Determine technical resources needed for project implementation, and communicates needs to department managers
• Organize technical training for project teams
• Provide support to the project teams to ensure proper documentation of study-specific assessments related to study technologies
• Support site initiation preparation and performs technical visits to assist the site team with technical aspects of the study
• Assist and advises the site monitor in the area of study technologies
• Provide relevant technology-related information to Business Development for proposals
• Prepare for and attends Bid Defense Meetings
• Attend and presents at Investigator’s Meetings

Your new company

My client, one of Asia's largest food & beverage companies, is looking for a Supply Chain Executive to join the team as they are expanding in the region. Working closely with the Shanghai office, you will be in charge of ensuring smooth inventory flow and ensuring customers receive their goods as per schedule. Located in Central East and the role is fully in office with no hybrid arrangement.

Your new role

• Analyse historical data and market trends to predict demand with pinpoint accuracy.
• Monitor stock levels, minimise stockouts and overstock, and keep our warehouse humming.
• Work closely with sales, marketing, and finance teams to ensure everyone is in sync.
• Coordinate with stakeholders and logistics partners to ensure timely and cost-effective delivery.
• Prepare insightful reports on supply chain performance, inventory status, and demand forecasts.
• Identify opportunities to optimise our supply chain processes and drive efficiency.

What you'll need to succeed

• At least a Diploma in Logistics and Supply Chain Management or related field.
• At least 2 years of experience in a supply chain role.
• Proficient in MS Office and SAP
• Strong analytical and problem-solving skills and excellent communication
• Good command of Mandarin as you will be working closely with the Shanghai office

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV (word document) to [email protected] (Registration ID No. R1545727)
EA Licence No.: 07C3924
Company's Registration number: 200609504D