Job Description

We seek individuals who are enthusiastic about delivering exemplary customer service!

Remuneration Package:

Salary: Basic & KPI Incentive ($3,000 - $3500)

Monthly KPI & Quarterly Bonus
Benefits: Medical and Dental provided

Responsibilities:

• Respond promptly to customer inquiries through various communication channels (phone, Whatsapp etc)
• Address and resolve customer complaints, concerns, and questions in a courteous and professional manner.
• Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the CRM system.

Requirements:

1. Min GCE “O” level certificate
2. English & Chinese proficiency (verbal and written)
3. No experience required, training provided

Locations:

nearest MRT: Lavender, Nicoll Highway

• Healthcare Sector
• Regional Position

About Our Client

Global Media Device manufacturer.

Job Description

• Serves as a key digital marketing contact in APAC responsible for understanding local performance marketing nuances and insights
• Work with county level markets to ensure accurate and regular multi market representation
• Create content for owned organic channels and be responsible for community management
• Build seamless lead journeys through various digital marketing touchpoints
• Define KPIs per campaign and funnel-stage to meet company goals
• Keep laser-focus on analytics and in-depth analysis of segment and channel performance in relation to KPIs, and the ability to summarize these findings with clear next-steps
• Regular monitoring of campaign data, performance, goal-tracking and general analytics
• Provide campaign progress updates to Director Marketing APAC and Marketing Managers on a regular basis
• Work hand-in-hand with marketers from other regions to ensure optimized user journeys through landing pages and conversion points
• Report to Director Marketing APAC and collaborate with graphic designers, video editors, Press Release and digital agencies to ensure a cohesive digital presence
• Assist with offline marketing projects as requested including event management and marketing administration.

The Successful Applicant

• 5 years in digital marketing channels in both the B2B and B2C space in a life-science or medical device
• General marketing background including communications, event management.
• Planning and execution of multi-market, full-funnel, multi-channel digital campaigns
• Proven success/achievement in managing agencies and production suppliers.
• Ability to communicate complex digital metrics into digestible data. Ability to present results and learnings to managers of the organization.

What's on Offer

• Hybrid work arrangement
• Annual leave, and employee benefits
• Annual Bonus

Responsibilities:

• Perform timely inventory planning to ensure fulfilment of customers' orders
• Perform inventory control and monitor stock movement
• Responsible for sourcing, evaluation and purchasing of materials
• Negotiate with vendors for competitive prices and quality
• Prepare purchasing document, quotation, tender, agreement and contracts
• Process purchaser evaluation report and suggest the award of tenders
• Prepare reports and statistics for management
• Monitor and ensure on time delivery to ensure customer fulfilment
• Ensure compliance on quality standards, procurement policies and procedures
• Responsible for troubleshooting and constant review or inventory-related projects or requirements
• Identify new and potential suppliers to expand supplier based to improve sourcing capabilities
• Any other duties as assigned

Requirements:

• Bachelor in Supply Chain Management or Business Administration or equivalent
• At least 2 - 3 years of purchasing and procurement experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Responsible for the recruitment of Information Technology (IT) Professionals.
• Job matching, interview, selection and short-listing of IT candidates based on project requirements.
• To organize and manage the company's recruitment database.
• Provide administrative support to contractual IT Professionals of the company, as and when needed.
• Any other general administrative duties.

Job Requirements:

• Degree or Diploma.
• Proficient in MS Office (Word, Excel) and MS Access; good PC knowledge and internet- savvy.
• Minimum 1 year of related experience in Human Resource, Administrative Support and recruitment in the Information Technology industry would be advantageous.
• Excellent spoken/ written English and communication skills.
• Organized, meticulous and able to multi-task.
• Independent, motivated, good team player with positive working attitude.
• Applicants with Information Technology work experience but willing to make a career switch to HR/ IT Recruitment may also apply.
• Applicants who are graduates from universities or polytechnics without working experience are also welcomed to apply.

Responsibilities

• Support the recruitment team in performing market research and talent mapping for the Thailand market.
• Communicate with the local candidates and counterparts based in Thailand to gather market insights and share job details.
• Assist to manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Share up-to-date, accurate, and value-adding market intelligence to support business growth.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline with at least 1 year of relevant working experience.
• Possesses excellent research skills and good sense of data.
• Experience working in Research/Human Resources/Consultancy industry is a plus.
• Experience in recruitment, talent acquisition or talent sourcing is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.
• Business proficiency (spoken and written) in Thai (CU-TFL – Advanced) to communicate with non-English speaking candidates and counterparts based in Thailand via calls and emails.

Job Description :

1. Develop and provide cloud computing services (platform-as-a-service or infrastructure-as-a-service) suggestions/proposals for SME, Enterprise and various industry verticals.
2. Evaluate the requirements, determine actionable tasks and estimates, and provide efforts for business solution build and architecture.
3. Responsible for technical documentation on solution implementation.
4. Perform operational readiness tasks and ensure production acceptance criteria are met.
5. Respond to platform technical issues in a professional and timely manner
6. Work closely with the sales team for cloud-related sales opportunities
7. Support Pre-Sales activities, i.e. proposal, systems design, proof-of-concept, demo, workshop conduct, etc.

Requirements :

1. Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.
2. 5 – 6 years of relevant experience in computing infrastructure.
3. Experience in one or more of the following: cloud migration, data-centre migration, backup & disaster recovery, networking, virtualisation, application/server assessment and discovery.
4. Strong logical/analytical troubleshooting
5. Experience in crafting data centre migration plans (rehost / replatform / refactor etc.) for businesses is a plus.
6. Experience deploying and operating multi/hybrid-cloud platforms, such as Kubernetes, Anthos etc., is a plus.
7. Experience deploying and operating CI / CD infrastructure and workflows is a plus.

Job Description:

1. Develop and provide cloud computing services (platform-as-a-service or infrastructure-as-a-service) suggestions/proposals for SME, Enterprise and various industry verticals.
2. Design data solutions aligned to the design principles and security standards of the Google Cloud Platform.
3. Design and implement solutions around data warehouse implementation ranging from architecture, ETL processes, multidimensional modelling, data marts implementation.
4. Design and optimize data acquisition, data ingestion, data processing using ETL (Extract, Load, Transform) tool and developing dashboards or other visualizations using Google Cloud Platform or other solutions.
5. Evaluate the requirements and determine actionable tasks, estimates and provide efforts for business solution build and architecture.
6. Responsible for technical documentation on solution implementation.
7. Perform operational readiness tasks and ensure production acceptance criteria are met.
8. Respond to platform technical issues in a professional and timely manner.
9. Work closely with the sales team for cloud-related sales opportunities.
10. Support Pre-Sales activities, i.e. proposal, systems design, proof-of-concept, demo, workshop conduct, etc.

Requirements:

1. Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience.
2. 3 – 5 years of experience in Business Analytics, Data Engineering or Data Science.
3. Strong logical/analytical troubleshooting.
4. Experience in deploying and operating multi/hybrid-cloud platforms, such as Kubernetes, Anthos etc is a plus.

• Manage end-to-end processes for Accounts Payables (AP), Fixed Assets (FA), and Journal Entries (GL).
• Handle daily transactions for Accounts Payable. and generate a weekly forecast for vendor payments.
• Handle weekly payments to vendors and process staff reimbursements on a monthly basis.
• Conduct bank reconciliations, reconcile supplier's Statements of Account (SOA), and ensure reconciliation of Accounts. Payable (AP) subledger against the General Ledger (GL).
• Conduct quarterly GST reconciliation.

Requirements :

• Diploma in Accountancy or equivalent.
• At least 1 year of experience in Accounting/Finance.
• Proficiency in MS Excel.
• Experience in SAP preferred.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Product Specialist to be part of their team for ongoing transformation projects. They are located in the West.

The Responsibles of the Product Specialist are:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling scientific devices and consumables with the ability to support demonstrations
• For Product Specialist (Healthcare) – Selling scientific and medical devices such as diagnostic reagents with the ability to support demonstrations (Relevant training will be provided).
• Provision of pre-sales and post sales technical and application advice and support to customers.
• Business development of new and current products to maintain our market leadership
• Building and maintaining good relationships with prospective clients and key account opinion leaders.
• Create, submit sales report on our CRM software.
• Opportunities for overseas product training are available.
• Ad-hoc duties as assigned.

Requirements:

• Min Degree in Life Sciences related discipline
• Good communication and interpersonal skills.
• Experience in handling laboratory equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Responsible for the planning, implementation, and growth of the AWS cloud infrastructure for the organisation’s local and regional needs.

· Build, release, and manage the configuration of all production systems

· Manage a continuous integration and deployment methodology for server-based technologies

· Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3

· Work alongside architecture and engineering teams to design and implement any scalable software services

· Ensure necessary system security by using best-in-class cloud security solutions

· Analysing complex technical issues and managing them within a fast-paced business environment

· Maintaining all the software and hardware in relation to security

· Documenting security certification

· Identifying current and emerging technology issues including security trends, vulnerabilities and threats

· Threat intelligence - Sourcing and implementing new security solutions to better protect the organisation

· Conducting proactive research to analyse security weaknesses and recommend appropriate strategies

· Liaising with vendors to implement security solutions

· Expertise across a variety of security products including firewalls, URL filtering, information security and virus protection

· Experienced in Linux and/or Windows Operating Systems, coding languages, and/or Networks

· Ensure network security best practices are executed through scheduled auditing: router, change control, switch, firewall configurations, and monitoring

· Responsible for periodic vulnerability testing, and lead remediation projects

· Articulate systems and methodologies as well as reply to security-related events and support in remediation efforts

· Maintains Unified Communications, VoIP, and any related equipment, services, and platforms

· Perform daily monitoring and management of the backup environment

· Perform problem management and incident correlation on re-occurring issues

· Create and provide reports for backup and storage environments, related activities, and tasks

· Create and update documentation for backup environments

· Be an escalation point on all backup issues

· Must have NAS and SAN storage as well as NetBackup experience, which is mandatory

· Work with Project team to prepare project scope and troubleshooting of backup jobs on platforms (Oracle, SQL Server, Windows, VMware servers)

· Experienced in sourcing, validating and providing cost-effective security solutions

· Always up to date with the latest security threats and solutions

· Excellent professional communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background

· Strong time management and organisational skills

· Shift work - must be available to support 24/7 (Online for contingency purposes/Onsite at all times)

· Must be able to work on weekends and Public Holidays to support scheduled system maintenance (rest days will be scheduled during weekdays)

· Must travel to all branches of the organisation regularly as scheduled to support networking/continuity needs/issues

Requirements:

· Degree in Engineering/Computer Science

· At least 5 years of experience in Project Delivery Life Cycle, Management and Deployment of IT systems

· Possess Cisco CCNP & SDWAN certification

· Possess Routing and switching skillset

· Possess SDWAN & SASE skillset

· At least 5 years of experience in Cisco ASA Firewall and strong routing and switching experience is an added advantage

· Knowledge of networking concepts such as WAN connectivity, transport types and protocols, and experience with wireless technology and Wireless deployment for a user base over 500 users per site

· Cisco orientated IOS understanding, working with Routers and Switch

· Platforms and Experience working with stakeholders at an Operational Level

· Extensive technical know-how of security network devices (switches, antivirus, firewalls, cryptography, SIEM) and any other security networking hardware or software tools

Who we are
About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About the team
The User Escalations team offers a single point-of-entry for all non-executive user escalations raised by Stripes on behalf of a user. This team is accountable for all user escalation resolutions by either direct responsibility for resolution or by partnering with other support and non-support teams to facilitate a resolution. We aim to help users find speedy issue resolution and alleviate confusion and unnecessary effort from non-Support Stripes to do this. We will dig into specific user escalations to find top drivers for our most frequent and painful issues affecting our largest users as well as analyze the experience for the broader subset of users.Ultimately, these cases often shine a light on points of failure within Stripe, and the User Escalations team has the opportunity to create transformative user experiences, while also helping edit Stripe to rectify the structural issues that resulted in the escalation in the first place.This is a high visibility, high impact role, with the responsibility to work with users and cross functional stakeholders, all while helping build this team from the ground up.

What you’ll do
Responsibilities
Respond to incoming User Escalations from Stripes in a timely manner (within agreed service levels) as well as triage, scope, and support to resolution
Communicate directly with users to solve the most painful problems, via email and phone
Be accountable for timely and accurate resolution for all User Escalations within agreed service levels
Directly, or in partnership with other Stripe teams, drive fast resolution and demonstrate extreme ownership in solving users issues completely
Conduct thorough, data-driven root causes analyses of escalations, and work with partner teams to validate findings
Share findings and insights with leaders through forums and presentations
Collaborate with partner teams to identify remediations to address root causes of escalations and drive change from a users’ first mentality
Challenge the status quo, identifying how and where Stripe needs to improve to better serve users
Help build the team and process from the ground up
Support training and socialization efforts for process adoption across Stripe
Build relationships with partner teams and drive accountability for completion of remediations
Understand and help influence the relevant product roadmaps that will address the most frequent user escalations

Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum requirements
Experience leading multiple concurrent projects
Analytical rigor and the ability to use data to inform decisions; comfort with SQL is a plus
The ability to navigate Stripe’s org and work cross functionally with SMEs
Sound judgment and impeccable attention to detail
Deep sense of customer care and users-first perspective
Unflappable, exothermic energy under pressure
Comfort with ambiguity and a proven ability to create order out of chaos by building processes that help the team run better and deliver a better user experience
Solid stakeholder management skills and an ability to influence others to drive progress
A sense of urgency and a drive to see issues through to resolution

Hybrid work at Stripe
Our Chicago, Dublin, and Singapore teams spend at least 50% of their time in their local offices. We believe that more in-person interactions will contribute to better results for our employees and Stripe. Increased office time allows for improved collaboration, efficiency, and informal learning opportunities, fostering a stronger community and building our culture. We will apply the insights gained from these initial three locations to continue refining our hybrid approach.

Pay and benefits
The annual salary range for this role in the primary location is S$100,000 - S$150,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.