Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Our client is a renowned security solution provider delivering turn-key solutions fulfilling security and operational objectives. They believe that people are their strength and are committed to developing their people with continual career development training.

They are seeking a SOC Engineer to join their growing team.

Responsibilities:

• Stay up-to-date of the current threat landscape and cybersecurity events, continuous knowledge improvement in tools and best practices in Cyber Security Protection.
• Troubleshoot, maintain, and upgrade systems
• Liaise with external vendors to ensure smooth operations
• Configure and fine-tune systems
• Oversee design, implementation and management of new systems
• Conduct training to analysis in the usage and functionality of the systems

Requirements:

• Degree in Computer Science, Cyber Security or related field
• Attained Cyber Security professional qualification (e.g. CISSP or equivalent)
• At least 2 years of experience in cyber security domain with relevant experience in SOC as a SOC Engineer with hands-on experience in SIEMS and case management tools administration and management
• Hands on, self-directed executive who plans, prepares and executes professionally along with management of tight deadlines.
• Familiar with SOC Process SOP
• Preferably SANS 400 Certified

Responsibilities

• To perform BMS System service, maintenance
• A&A works, programming, engineering
• Service Maintenance
• Testing & Commissioning
• Any adhoc duties as assigned by superior

Responsibilities:

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

KEY ROLES AND RESPONSIBILITIES

• Perform Network Security operations.

• Responsible for installation/configuration/upgrade of security infrastructure (Firewalls).

• Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

• Coordinate and implement appropriate technical security systems.

• Monitor, analyse, respond and resolve security incidents, conduct investigative procedures and implement corrective measures.

QUALIFICATIONS & EXPERIENCE

• Degree in Computer Science / Engineering or its equivalent.

• Knowledgeable in Network Security, Cyber Security in the operational environment.

• Expertise across a variety of security products including firewalls

• Must have experience in Firewalls management and migrations of Firewalls.

• Must have experience in network operational support.

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling project and customers

• Good working attitude and self-motivated

Responsibilities:

• Planning & achieving sales objectives monthly sales target
• To generate new customer list with existing customer base
• Create value to customer with Company's solution
• Liaise and meet up with customers to generate new sales and provide technical support, as and when required
• Establish and maintain strong rapport with architect/ homeowner/ consultant to promote sales
• Pre-sales preparation such as preparing project budgetary prices, quotations, costings, completion of technical specifications, delivering catalogues and engineering data to customers
• Any adhoc duties as assigned by supervisor

Requirements:

• Diploma / Degree in Mechanical/Electrical Engineering or related discipline
• Sales background with knowledge in air-conditioning industry will be an added advantage
• Strong salesmanship, customer oriented and results-focused
• Excellent communication and interpersonal skills

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Job Description:

The successful candidate must skilled in Python software development and will have a passion for developing high-quality, efficient, and scalable code, and will have a strong understanding of software development best practices.

Responsibilities:

● Design, build, and maintain efficient, reusable, and reliable Python code

● Develop high-performance applications and software components using Python

● Work closely with cross-functional teams to define, design, and ship new features

● Collaborate with the development team to define software development best practices and standards

● Write automated tests to ensure software quality and reliability

● Troubleshoot and debug code, and provide technical support to other team members

● Stay up-to-date with the latest developments in Python and related technologies

● Handle Desktop Support as needed

● Mentor junior developers as needed

Additional Information:

● Bachelor's degree in Computer Science, Software Engineering, or a related field

● 3+ years of experience as a Python Developer or similar role ; Fresh can also apply

● Strong understanding of Python, including experience with Python frameworks such as Django, Flask, or Pyramid

● Good knowledge of front-end technologies, such as HTML, CSS, and JavaScript

● Familiarity with databases (e.g. PostgreSQL, Redis, MongoDB, MySQL) and SQL

● Excellent problem-solving and debugging skills

● Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams

● Good presentation skills

• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)
• Deal with incoming incidents and end to end management of EUC Tech Support.
• Troubleshooting and resolving IT related incidents
• Communicate with business the status of the IT related incidents
• Procurement of end user devices & accessories
• IT Audit & Hardware asset management
• Disposal of end user devices as per Schroders’ policy
• Business Continuity Process (BCP) & Disaster Recovery Support
• Work closely with Information Security to ensure continued high levels of Security are maintained
• Be aware of regional and global regulations, keeping Schroders true to their compliance requirements
• Ensure customer satisfaction.
• iPad, iPhone, Android – basic troubleshooting,

• At least 3 years of Desktop Support Experience.
• Knowledge in Call Management, Ticket Management and Escalation Management.
• Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes
• Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.
• User profiles administration, provisioning.
• Proficient in IT Services Management experience. Strong customer service focus.
• Basic / 1st Level troubleshooting:

Desktop Support Engineering, IT Support

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

• Manages a team

• Achievement of sales targets set by the company. i.e. New and re-contract, Fibre and Digital TV through voice and digital support channels

• Develop effective Sales pitches based on promotion, policies, and product updates.

• Resolve escalated complaints from customers, customer service, the sales support team, and other sales streams.

• Assist customer Sales queries through different platforms primarily on video chat, Chat, Outbound, and Inbound.

• Require to meet Client on-site at times with Telco Partner for sale negotiation

• Training will be Provided

Requirements:

• At least 6 months to 1 year of experience in sales.

• Confidence in sales through traditional voice and digital sales support channels

• Customer service-oriented, target driven, and challenge seeking

• Ability to build rapport with customers and understand their needs

• Effective interpersonal skills. Able to relate well to people at all levels

• Good communication and listening skills and ability to build rapport and trust with customers

• Lively, energetic, dynamic individual with a friendly disposition

• Able to perform in a fast-paced environment and work under pressure

Summary:

• Equipment set up for various systems, installation, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma in Electrical / Electronic / Mechanical / Mechatronic or engineering field or equivalent working experience

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Experience in cabling & installation and maintenance

• Good working attitude and self-motivated

Night shift ( 5 work day per week )

9pm – 6am

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

Job Description:

• Responsible for the design and implementation of our CI/CD toolsuite
• Maintenance of the CI/CD toolsuite and patching schedule
• Work closely with the software engineers to automate their deployments and improve productivity
• Work closely with the enterprise architects and IT security team to ensure compliance to their requirements
• Troubleshooting of deployment errors, perform root cause analysis and implement corrective actions

Requirements:

• At least 3 years of working experience working as a DevOps Engineer or similar software engineering role
• Experience working with at least one of the CI/CD tools such as Jenkins, Octopus, ArgoCD
• Experience in setting up and managing kafka based applications is a must
• Knowledege of setting up and managing observability tools
• Implementing code quality pipeline and frameworks
• Good understanding of CI/CD best practices (environmental variable replacement strategies etc)
• Good understanding of containerization tools (Docker) and usage of image repositories
• Knowledge of container orchestration tools will be a bonus (Kubernetes)

Role Purpose

The Spectainer Product Development Team is looking for a product lead for our COLLAPSECON Operating Station (COS). The COS is the first automated machine of its kind in the world and the Product Lead – COS will primarily be responsible for understanding the challenges unique to executing the design for this system. The ideal candidate absorbs new technology rapidly, thinks creatively to find solutions when problems and delays arise and communicates clearly. Proven experience in industrial size machinery and systems, PLC, automated crane systems and similar areas are required.

The successful Product Lead – COS will grow their working knowledge of a wide variety of industrial work areas as needed. Most importantly, the ideal candidate will prioritise simple, first-principles solutions to design, efficiency, and quality challenges as they emerge.

Reporting to: Head of Product Development

Location: Singapore

Duties will include:

• Lead Spectainer’s COS design; collaborate with the engineering and manufacturing teams to drive design and manufacturing changes to improve machine efficiency.
• Ensure updated documentation of drawings, 3D models and design.
• Collaborate with the Product Development team to troubleshoot and diagnose machine issues, deploy necessary corrective actions ranging from firmware changes, hardware design changes, manufacturing process or installation process changes, etc. to prevent issues from re-occurring.
• Commit to the success of the deployment of COS products from "concept to completion."
• Clearly define software requirements to software product managers and software engineers.
• Manage the activities of COS product vendor and suppliers to minimize project delay.
• Maximise resources and tracked progress through weekly reports on project status including cost, labour and timeline issues.
• Provide onsite training and supervise the entire set-up process to ensure the COS is fully operable and commissioned.

Your day-to-day duties will typically consist of:

• Managing COS product engineers, vendors and suppliers to oversee design, deployment and obsoletion plans.
• Liaising with Product Lead - COLLAPSECON to ensure that the COS is updated to operate the latest COLLAPSECON design.
• Liaising with internal and external stakeholders to ensure that design meet the requirements of all interested parties.
• Assisting in the procurement of parts for the machine.
• Drafting technical documentation including manufacturing and quality assurance drawings assemblies and components in addition to other clerical and document control activities.
• Using CREO to perform basic CAD functions.
• Arranging and performing design verification and validation testing from start to finish.
• Planning, developing, and carrying out experimental test programs to ensure designs meet final product specifications.

Key Skills and Qualifications:

• A Bachelor’s Degree in Mechanical engineering with a focus on automation and mechatronics.
• Proven hands-on experience in managing industrial automation projects from concept to finish.
• First-hand experience with developing processes and methodologies in industrial environments.
• Proficient in English and Mandarin.
• Demonstrated interest in working at the intersection of product design, manufacturing and engineering.

Compensation and benefits:

• Fixed Annual Salary: $75,000-$85,000
• Overtime Grab food & ride allocation
• Generous 20 days annual leave allocation
• Employee Medical Insurance
• Staff pantry stocked with snacks and beverage
• In-house coffee from Homeground Coffee
• Close to public transport and multiple car park options available
• Ergonomic workstations for each team member
• Collaborative office layout
• Shower facilities

Pay offered may vary depending on multiple factors, including job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered.

Spectainer is an Equal Opportunity employer. All qualified applicants will receive consideration for employment.

Job Descriptions

• Carry out daily site supervision, coordination, and quality assurance of on-site
• Supervise and Coordinate day-to-day site works, including sub-contract works, safety, and quality control.
• To perform the engineer’s role on method statement, implement cost & time efficiency on the operation, and supervise site works compliances and inspection requirement
• Keep track of variation and claims of contract and cost impact
• Checking plans, drawings, and quantities for accuracy of calculation
• Take reasonable practical measures to eliminate any foreseeable risk to any person who is at the workplace
• Liaise with the consultant and carry out a site inspection
• Attend meeting with clients or sub-contractors on work progression and prepare meeting progression report

Job Requirements

• Posses RE Cert

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Charmaine Tin Zi Jin
EA Personnel Reg No: R23113892

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Job Description:

• Involve in the project or maintenance services related to General Security Systems, Alarms Systems, CCTV Systems, Access control systems and Server & Network infrastructure whenever required
• Perform Installation, Implementation, Configuration and testing of system/storage equipment & setup
• Troubleshoot problems encountered on site
• Develop implementation plan, migration plan and acceptance test plan for the project.
• Conduct acceptance tests with users and address the testing findings/issues
• Work closely with Project/Maintenance Managers in planning the implementation tasks
• Maintain an accurate and consistent set of work instructions service delivery processes.
• Develop As-built documentation for the handover Job
• OT allowance and a company vehicle will be provided

Job Requirements:

• Candidate must possess at least a Professional Certificate/Nitec, Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic/Information Technology) or equivalent
• Minimum 2 years experience in the Operational Technology/Information Technology industry
• Knowledge of networking and IP/TCP protocol
• In-depth knowledge in CCTV, Access Control and System Servers etc.
• Hands-on experience in security-related tasks such as OS tightening, patching and updating, virus scanning will be an added advantage.
• IT Certification in Windows system & storage, network, database, virtualization and cloud technologies will be an added advantage
• Good communication skills and a positive working attitude.
• Candidate must possess a Class 3 driving license

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

Email: [email protected]