About the Scientific Data Strategy Office at A*STAR

With data at the core of A*STAR's vision to be Singapore's Data, AI, and Hybrid Compute node for scientific research, the newly established Scientific Data Strategy Office (SDSO) is responsible for strategizing the delivery of Whole-of-A*STAR data products and services. The SDSO also advocates for data literacy and partnerships to create value while ensuring safe usage of scientific data through best practices.

To realize these ambitions, the SDSO is tasked with:

1. Establishing A*STAR's scientific research data management framework:

• Developing and updating policies to promote good data management practices.
• Enforcing data security and compliance with standards, agreements, and regulatory requirements.
• Collaborating with other public or private sector data departments on data quality, standards, and interoperability.

2. Establishing A*STAR's scientific data architecture:

• Defining data products from new and existing cross-domain scientific data assets to support research use cases.
• Forging strategic data partnerships at both national and international levels to enrich A*STAR's data assets.
• Developing best practices for data engineering to transform data assets into products.

3. Establishing A*STAR's scientific data advocacy framework:

• Defining data services from new and existing cross-domain scientific data assets to empower Whole-of-A*STAR to be more data-driven through self-help.
• Developing data advocacy initiatives to raise awareness and literacy in scientific data management, products, and services.
• Connecting A*STAR's data framework with other national (e.g., MOH's TRUST and GovTech's enTRUST) and global data frameworks.

Job Descriptions

We are seeking an experienced Data Management Specialist (DMS) to join A*STAR. Reporting to the Director of the Scientific Data Strategy Office (SDSO), the DMS will support the development and implementation of A*STAR's scientific research data management activities, enhancing data accessibility, quality, and security to foster innovation and collaboration across research teams.

Key Responsibilities:

• Framework Development: Develop and enhance A*STAR's scientific research data management framework and guidelines, including data classification, ownership, and stewardship, leveraging proven frameworks and best practices.
• Policy Implementation: Define and implement data exploitation policies and processes across research teams and departments within A*STAR, ensuring data access, quality, and usability.
• Service Definition: Define and maintain data management services to promote and ensure the safe and secure usage of A*STAR scientific data.
• Data Sharing: Develop data sharing policies and agreements to support external data exploitation for scientific research purposes.
• Quality and Standards: Provide requirements on data quality, standards, and interoperability/collaboration within and beyond A*STAR.
• Evaluate Impact: Establish an evaluation framework to measure the value and impact of the SDSO's data management strategies and initiatives.
• Advise on Trends: Provide insights and updates to A*STAR management and research staff on industry trends, standards, relevant data laws, and regulatory requirements related to data management, recommending appropriate modifications to existing policies and practices.

Job Requirements:

• Experience: 5-8 years of experience in data management, with prior experience in developing and implementing data management frameworks and policies.
• Education: Bachelor's degree in Computer Science, Data Analytics, Data Science, Data Engineering, Information Management, or a related field. A Master's degree or certifications in data management are preferred.
• Technical Skills: Deep understanding of data management strategies, practices, policies, procedures, data security standards, and privacy laws.
• Analytical Skills: Strong analytical capabilities to assess the efficacy of data management strategies.
• Mentorship: Ability to mentor junior officers.
• Communication: Excellent communication, presentation, and interpersonal skills.
• Organizational Skills: Strong organizational skills and attention to detail.
• Proficiency: Proficient in relevant data engineering tools and applications.
• Contextualization: Ability to contextualize government policies and industry best practices in data management within A*STAR's context for scientific data.
• Collaboration: Ability to work effectively with various data-relevant stakeholders across A*STAR entities.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $3000 - $4,000

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Responsibilities:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Requirements:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Collaborate closely with business leaders to address departmental challenges and assess employee sentiment, offering HR guidance on matters such as onboarding, performance management, career progression, disciplinary cases, and employee conflict resolution.
• Actively participate in business meetings, contributing HR perspectives and strategic insights.
• Provide advice on organizational restructuring, workforce planning, and succession strategies for the assigned business units.
• Address and resolve complex employee relations matters by conducting thorough and objective investigations.
• Implement and execute HR policies aligned with the needs of the assigned business unit.
• Stay updated on manpower regulations to ensure compliance and mitigate legal risks, working with the legal team as necessary.
• Identify training and development opportunities for teams and individuals, including executive coaching requirements.
• Analyze HR data and metrics in collaboration with HR Centers of Excellence (COE) to develop effective programs, policies, and initiatives.
• Monitor and evaluate the success of people-focused programs and suggest improvements where necessary.
• Undertake additional duties as required to support HR and business objectives.

Requirements:

• Strong verbal and written communication skills.
• Exceptional interpersonal and client service abilities.
• Excellent organizational and time management skills, with a track record of meeting deadlines.
• Advanced analytical, critical thinking, and problem-solving capabilities.
• Meticulous attention to detail and superior organizational skills.
• In-depth knowledge of applicable laws, regulations, and guidelines, with the ability to interpret and apply them effectively.
• Proficiency in understanding organizational structures, roles, qualifications, compensation frameworks, and related administrative practices.
• Prior experience collaborating with technology teams is advantageous.

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R23118961

Data provided is for recruitment purposes only Business

Registration Licence Number: 18S9037

Job Purpose

• Support the Manager in managing a fleet of LNG carriers
• Ensure effective communication and co-ordination with Charterer, Owners, and Ship Technical Managers
• Ensure safe and reliable transportation of LNG and maximize Owner profits
• Support LNG and Offshore division in managing customer relationships and enhancing overall commercial value.

Job Description

• Owner representative for a fleet of LNG carriers on long term charterer

1. Administer Project Budgets with the Ship Managers
2. Manage Internal Approval process and interact/liaise with Technical and Commercial Teams overseas.
3. Give Asset Management input in response to Tenders and Presentation Materials and follow up activities
4. Develop relationships with existing and potential clients and other related organizations
5. Provide Operational Input for Contractual compliance matters

• Ensure effective governance and compliance of all commercial and ship management contracts.

1. Time Charterparties
2. Ship Management Agreements
3. Support Finance Team of the project (Appointed Corporate Service Provider)

• Manage and resolve commercial disputes and ensure Owner interests are protected. These will include but not be limited to:

1. Liaising with Charterers and review of off hire reconciliation statements.
2. Review and negotiate time charterparty performance claims and report to manager/owner before settlement.
3. Keep all stakeholders fully updated on progress and close out

• Ensure vigorous control and review of ship technical manager actual spend v budget

1. Review expenditure requests (AFE) over approved budget and obtain manager sign off.
2. Prepare quarterly / year end OPEX reports with variance analysis for manager review and sign off.
3. Review annual OPEX and dry dock budgets - seek necessary approvals.

• Ensure effective communications with all stakeholders.
   Liaise with
  1. Charterer(s)
  2. Ship technical manager (Fleet Manager, Technical Manager and Voyage Manager)
  3. Finance team
  4. P&I Club
• Ensure reports are submitted as per the agreed deadlines

1. Liaise closely with Finance Team and prepare Budget documents and analysis for approvals
2. Liaise closely with Finance Team to prepare and submit long term P&L projections.
3. Handle ad-hoc requests // clarifications from HQ (Shareholders / Owners).

• Support insurance manager and minimize impact to P&L

1. Support insurance manager to ensure rightful claims are raised and recovered.
2. Liaise with Finance team to ensure appropriate provisions are allocated to financial statements
3. Update HQ, Senior Leadership, Directors and Shareholders with manager supervision and guidance on the Insurance / claims /Settlement matters

• Prepare and organize

1. Ensure Monthly KPI scorecards are sent to Charterers / Owners.
2. Review monthly OPEX reports and variance analysis submitted by Ship technical managers
3. Quarterly business reports. Submit to Board of Directors and Shareholders.
4. Prepare/ organize director and shareholder meeting materials.

• Owner representative

1. Assist Manager during crisis management situations.
2. Deputize for Manager when on holiday or away on business trips.
3. Represent company and JVs at owner, charterer and Industry events.

• Projects

1. Provide commercial/operational support to business development/project teams when required.

Requirements:

• Degree in maritime and/ or business
• A good working knowledge of LNG/LPG/Tankers shipping commercial operations
• Familiarity with LNG/LPG/Tankers time charter/ shipbuilding contractual terms and associated commercial agreements.
• Ability to read basic financial statements
• Good cultural awareness with the ability to engage with various stakeholders worldwide
• Commercially astute with a sharp eye for detail
• Numerically astute and comfortable reporting large numbers to management (USD$ millions)
• Capable to report complex commercial matters in a few salient points and provide resolution(s) to manager
• Strong negotiation and dispute resolution skills

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Overview

SIMO Corporation enables people, devices, and machines with a fast, and cost-effective global mobile Internet connection. We provide a connected, on-demand local experience to businesses and consumers on-the-move.

Our Senior Product Manager will report to the Chief Product Officer. Keys to succeed in the role:

• Thriving in the startup culture: Flexible, Fast, Fun
• Bringing a sharp, creative, organized, and disciplined approach to build product
• Exhibiting a strong acumen software product, UX and UI design
• Desiring to take full ownership of your work and the results
• Being completely dedicated to success

Your Mission

Be responsible to drive the end-to-end delivery of our PaaS platform capabilities for our internal mobile resource management and for our Carrier and MVNO. Our PaaS platform is a key component of our product offering ensuring our customers and internal team have a fully automated system to manage the end-to-end lifecycle of SIM cards and eSIM resources that are dispatched into devices. Our PaaS platform integrates component such as SIM provisioning, utilization analytics, and A.I. driven dispatch policies to ensure the our customer with the best quality of experience at a lowest cost.

The Product Manager shall:

• lead engagement with key customers, mobile carriers and MVNO partners to scope their needs and design solution
• work closely with our operation team to understand our own needs and translate it into effective product.
• Simplify and maintain a consistent experience across product, interface and product marketing documentation.

Key success metrics will be a combination of NPS score, successful launch of product that meet customer requirements and adoption.

Main Responsibilities

The main aspects of your mission would consist in:

• Owning the PaaS product definition, its value proposition, UX/UI, its roadmap priorities and ensure execution by our engineering team;
• Defining all the processes related to our product lifecycle;
• Writing the required product specifications, and product documentation;
• Develop data model to optimize SIM supply and cost management and translate it into valuable product for customer
• Designing all the external materials for customer and business partner including documentations and product marketing presentations;
• Ensuring proper training of various team using the product
• Collaborating with engineering and business development to solve critical business challenges;
• Ensuring timely execution of roadmap and overall product and services quality.

Desired Competence and Experience

• Bachelor ’s degree in Computer Sciences or similar
• At least 10 years in software product development and SaaS
• Experience with eTOM and TM Forum Frameworks
• Experience dealing with data driven product, building A.I. model, and machine learning
• Experience in product development of SaaS inventory management system for mobile environment
• Proven experience in product management for MVNO / MNO business support system (BSS).
• Not afraid to be hands-on with a critical reasoning, creative eye, good imagination and curious mindset
• Passion for answering difficult business questions related to user journey, software interface and organization of workflow. Sharp eyes to look for details, inconsistencies, or defects.
• Highly self-motivated and able to work independently as well as in a remote team environment
• Strong project management and desire to own many projects at one time
• Outstanding communication skills (both in presentation and comprehension)
• A high-level of interest in the mobile Internet, 4G/5G, and IoT/consumer electronics industries
• English, and Chinese mandarin bilingual
• Remote working, flexible location.

About SIMO Corporation

SIMO Corporation delivers a seamless Software-as-a-Service data connectivity experience. We target wireless devices such as tablets, laptops, or IoT devices that are currently unconnected or poorly connected on cellular networks. Our patented software-as-a-service technology provides customers on-demand, always-available local connectivity. Our SaaS works out-of-the-box and does not require complex and lengthy integration for device manufacturers or carriers, before generating new revenue stream. We already partnered with numerous carriers, chip makers and device manufacturers to provide limitless connections to millions of customers, and welcome new partners to work together to enable a more connected world.

Job Descriptions

As a Product Consultant, you will represent and promote FootJoy Premium Performance Apparel products at our mall-based retail location. You will be responsible for educating customers, driving sales, and providing exceptional service. You must have a deep understanding of golf and an enthusiasm for our golf brands.

• Become a trusted expert on FootJoy Premium Performance Apparel products.
• Engage with mall visitors and customers, providing exceptional service, answering questions, and offering product recommendations based on their needs and preferences.
• Proactively approach potential customers, demonstrate product features, and drive sales through effective product knowledge and communication.
• Maintain visually appealing product displays and ensure that the FootJoy Premium Performance Apparel sections of the store are well-organized and stocked.
• Conduct product demonstrations and workshops to educate customers on the benefits and features of FootJoy Premium Apparel products.
• Monitor product inventory levels, place replenishment orders as needed, and ensure accurate tracking of stock.
• Assist in the planning and execution of promotional events, product launches, and marketing campaigns to boost sales and brand awareness.
• Gather feedback from customers and provide insights to management on customer preferences, product trends, and potential improvements.
• Collaborate with the store team to achieve sales targets and maintain a positive and cohesive work environment.
• Maintain display stands cleanliness, products and POP pricing.
• Report on competitors’ Monthly Sales and Promotion events.

Job Requirements

• Diploma or equivalent; college degree preferred.
• Passion for golf and a deep knowledge of Premium Performance Apparel products.
• Excellent customer service skills and a friendly, approachable demeanor.
• Strong communication and interpersonal skills.
• Sales-oriented with a proven track record of meeting or exceeding sales goals.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Prior retail experience is a plus.
• A professional and well-groomed appearance.

Benefits

• 11 days annual leave.
• medical insurance.

Working Hours

• 6 day work week on rotating shift

Responsibilities:

• Establish, and supervise strategies for different departments regarding nutrition initiatives.
• Develop a plan, explain the qualities and advantages of the product, and create marketing narratives for all media platforms
• Implement marketing strategies, product life cycles, and commercial innovations for new product launches.
• Examine trends, competitor market research, and industry practices for development of products.
• Gather important insights from analytics data to inform the creation of future campaigns and go-to-market plans, along with official suggestions and ideas.
• Provide concepts on marketing campaigns, budgets, and strategies.
• Establish and track sales targets in relation to actual sales and stock levels
• Provide instructions to ensure that new product content is announced and marketed consistently across all media platforms.
• Organize product programs and events with skilled speakers and sales abilities.
• Arrange training sessions for products.
• Ad hoc duties assigned.

Requirements:

• Degree in Food Science, Nutrition, Marketing, Business or related field
• With 2 - 3 years of marketing experience, preferbaly in nutritional, wellness or health related industry
• Candidates with prior Nutritionist, Dietition or Health Coach background are all welcomed to apply for this position.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Develop and implement marketing strategies for the assigned product portfolio
• Plan and implement online/ offline marketing campaigns
• Assist in product life cycle and product launches
• Update on consumer trends and market research on competitors to maintain industry competitiveness
• Plan and execute product events to boost company and brand awareness
• Assist in organizing product training programs/ workshops for product knowledge
• Ad hoc duties when assigned

Requirements:

• Bachelor Degree in Marketing or related disciplines.
• At least 2 years of branding & product marketing experience, preferably from FMCG-related industry
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Conduct product training on company products for customers and partners, for both local and regional.
• Showcase product features in various settings including customer presentations, events, trade shows, in-home demos, and in-store promotions.
• Create training materials (manuals, presentations, videos) specific to company products.
• Keep updated on new product developments and incorporate relevant features into training.
• Work closely with sales and marketing to ensure training aligns with customer needs.
• Provide feedback to product development based on customer feedbacks.
• Regularly review and recommend improvements to training programs for better results and customer satisfaction.
• Ad hoc duties as assigned.

Requirements:

• Bachelor or Diploma in Sales & Marketing, Business Administration or equivalent
• At least 2 - 3 years of product management or product training experience, preferably from household or electronics appliances industry

Interested candidates who wish to apply for the advertised position, please click the APPLY button below or send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Product Engineer (Vision Inspection Systems)
• Working Location: East Area (Nearest MRT: Bendemeer)
• Working Hours: 5 days Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist in component selection, engineering evaluations, and testing of parts and sub-modules for vision inspection equipment.
• Design electrical parts and sub-modules for vision inspection systems.
• Maintain product design documents, including drawings and BOM (Bill of Materials).
• Work closely with and manage suppliers to ensure all design requirements are met.
• Provide troubleshooting expertise for design and system issues.
• Plan and coordinate the release of new designs to manufacturing.

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering.
• Familiarity with CAD software for electrical layout and schematic design.
• Experience working with PC hardware, Windows OS, and relevant software.
• Knowledge of PCB/PCBA design, fabrication, and testing processes is a plus.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69795 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Product Engineer (Automation/Electromechanical Equipment)
• Working Location: East Area (Nearest MRT: Bendemeer)
• Working Hours: 5 days Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Set up and troubleshoot semiconductor equipment.
• Document engineering enhancements for continuous improvement and future reference.
• Develop procedures for the assembly, inspection, and testing of equipment.
• Collaborate with the engineering and software teams to enhance system designs.
• Work alongside cross-functional engineering teams to troubleshoot and resolve system issues.

APPLY NOW!!!

• Min. Diploma in Mechanical or Mechatronics Engineering.
• At least 2 years of experience in setting up and managing automation equipment.
• Possesses a thorough understanding of electromechanical systems.
• Willingness to travel internationally for field support as needed.
• Availability to work overtime when required.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69727 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Markus Tan | EA Reg No.: R24124040

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Rotational Training: Participate in a structured program, rotating through key departments to gain a comprehensive understanding of the business
• Leadership Development: Assist team leads in decision-making, team coordination, and problem-solving to build managerial skills
• Project Management: Take ownership of assigned projects, ensuring timely and successful completion
• Performance Analysis: Analyze business operations and provide insights to improve processes and drive efficiency
• Team Collaboration: Work closely with cross-functional teams to achieve organizational goals and foster innovation
• Customer Engagement: Interact with clients or customers to understand their needs and enhance service delivery
• Reporting & Presentations: Prepare reports, analyze data, and present findings to senior management
• Process Improvement: Identify areas for operational enhancement and propose practical solutions
• Mentorship: Receive guidance and mentorship from experienced leaders to accelerate your career growth
• Progress Evaluation: Participate in regular performance reviews to track your development and set future goals

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong interpersonal and communication skills
• Analytical mindset with a proactive approach to problem-solving
• Ability to adapt to a fast-paced and dynamic work environment
• Leadership potential and a passion for driving results

EA Reg. Number: R21100629

EA License Number: 22C1278

Position: LNG Company & Finance Management Senior Executive (Job ID: 19374)

Career Progression, Attractive Benefits: AWS + Variable Bonus (Up to 4 months), Hybrid, Medical Allowance

Company: Maritime MNC

Location: Central (5 minutes walk from MRT station)

Job Description:

• Daily Cash management
• Preparation & Review of Annual Budget
• Periodical reporting to company / Shareholders
• Cash Flow management and forecast
• Actual vs Budget analysis
• Creating Finance model
• Responsible for management of the loans from Banks (project finance)/Shareholders
• Dealing with Bank / Lenders.
• To ensure all necessary payments such as Opex, Management fee and Loan repayments are made in a timely manner
• Contractual requirement managements (TCP, Facility agreement, Shareholders Agreement, Management Agreement etc)
• Invoicing
• Correspondence with other stakeholders
• Company secretary matters (Resolutions, registrations and maintenance of corporate documents etc.)
• Preparing for Shareholders meeting
• Flag country matter
• Review work practices and procedures for better operational efficiency
• Any ad-hoc duties as assigned by the superior and Management

Job Requirements:

• Diploma in Business, Economics, Law, Account or equivalent qualification.
• Minimum 3 years of working experience in Commercial, SPC (Special Purpose company) management, accounting and/or financing.
• Good interpersonal and communication skills
• Team player with positive working attitude
• Meticulous and Good time management skill
• Proficient in use of MS office applications
• Able to work independently
• Experience in shipping industry is beneficial
• Experience in management of project finance is beneficial.

Interested applicants please send your resume to Jing Ling with email subject header "Job Application for LNG Company & Finance Management Senior Executive (Job ID: 19374)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
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Tan Jing Ling

EA Registration No: R24124404
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246
Email: [email protected]

URL: www.pasona.com.sg

EA License No:90C4069

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

Part of SEA's endeavour to triple the business in 3 years. The talent would take care of Surgery portfolio and also execute digital campaigns from across BDI SEA.

Key Responsibilities

Product Management & Marketing Activities:

• Develop and iterate marketing plans for assigned portfolio(s) which include new product launches, product lifecycle management, go-to-market strategies, tactics, demand forecast, and pricing strategy per Corporate’s guidance
• Create and drive market shaping and market development initiatives to maximize therapy reach
• Collaborate with Health Economics and Outcomes Research team, Medical Affairs and Strategic Marketing to optimize portfolio and address unmet market needs
• Ensure smooth execution of marketing plans through close collaboration with key internal stakeholders, key customers and distributors
• Organise and co-ordinate all aspects of product promotional campaigns and / or participation in 3rd party conferences
• Measure effectiveness of marketing plan and campaigns, and pivot accordingly
• Design and execute digital campaigns

Market Knowledge:

• Possesses thorough understanding of local healthcare policies, and industry and market macrotrends which would impact market access and marketing strategy
• Acquire / demonstrate excellent knowledge and understanding of competitive landscape, patient journey, buying process required to inform marketing strategy and thereby achieve sustainable profitability
• Conduct or acquire market research for relevant data and information required to validate marketing initiatives

Budgeting & Forecasting:

• Participate in budgeting and forecasting process
• Establish and maintain effective and valid product portfolio forecasting
• Manage and optimize resource allocation i.e., assigned expense budget for marketing activities for assigned Divisional product portfolios

Product Knowledge and Training:

• Develop and maintain superior product knowledge and provide regular product training to sales team and customers
• Maintain high level of sales competency through regular product training and develop and enhance sales team’s clinical selling skills to communicate product value propositions effectively

Relationship Management:

• Manage relationships with Divisional marketing, sales organization, marketing agencies to implement the marketing & branding activities
• Establish professional relationships with key opinion leaders and customers to ensure high level of customer centricity in marketing plans

Our Requirements

• Bachelor’s Degree in Marketing or industry-related discipline (MBA is an advantage)
• Minimum 3 years’ Marketing experience in Medical Device or Pharmaceutical industry, in demonstrating strategic thinking and successful implementation of marketing strategies
• Possesses strong drive to succeed, reflected by proven track record
• Digital marketing skills is a must
• Experience working with distributors would be an advantage
• Possesses strong business acumen and excellent presentation skills (both oral and written)
• Able to undertake at least 40% travel

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Core Responsibilities

• Provide clinical support & trouble shooting of medical equipment to doctors, nurses, and other KOLs
• Assist medical professionals to become familiarised with the medical equipment (merits, proper clinical procedures, and usages of the devices)
• Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
• Answer any queries relating to the product range
• Monitor and promote utilisation of products
• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
• Participate in case reviews - attend procedures in operating rooms of the hospital when needed
• Act as a clinical support consultant to surgeons and operating room staff during procedures in the safe and proper use of products and related techniques
• Provide coordination and logistic support in properly ordering, transporting, setting up and reassembling surgical instrument sets inside sterile processing departments at hospitals and surgery centres
• Identify business opportunities and develop strategic accounts
• Establish strong relationships with various KOLs to promote products
• Work closely with principals to be equipped with relevant understanding of new technology and devices in the department
• Participate in promotional activity to increase product awareness in the market
• Develop and implement plans for the product line (make recommendations into current product pipeline)

Pre-Requisites (Qualifications & Experience)

• Diploma or Degree in Nursing, Biomedical, Biotechnology, Biochemistry or Medical Technology or ScienceCandidates with nursing background will be an advantage
• Candidates with more than 1 year experience will have an added advantage
• Fresh grads are welcome to apply
• Able to travel overseas if required
• Able to work overtime as and when required (includes weekends)
• Must be comfortable in supporting cases in Operating Theatres

About the Role

StraitsX is seeking an experienced and driven Product Manager to join our Blockchain team. As a key member of our product organisation, you will play an integral role in driving the growth and innovation of our blockchain-related initiatives. This position is essential to overseeing the deployment of XSGD and XUSD on various blockchain networks and expanding cross-border payment solutions. You will help shape the future of stablecoin transfers and blockchain infrastructure at StraitsX.

What You'll Be Doing

• Develop and maintain the stablecoin payments team’s product roadmap;
• Own the end-to-end product lifecycle for deploying StraitsX stablecoins natively to different blockchains;
• Develop and enhance products that facilitate seamless cross-border stablecoin payments;
• Design and optimise payment flows to ensure seamless and user-friendly transactions for fiat and stablecoin transfers;
• Manage and oversee integrations with digital asset custodians to ensure secure storage and handling of digital assets;
• Collaborate with engineering and blockchain infrastructure teams to ensure robust, secure, and scalable stablecoin transfer solutions;
• Work closely with compliance, engineering, compliance, and business development teams to support product launches, enhancements, and cost optimizations;
• Stay informed on blockchain trends, token standards, and industry advancements to align product strategies with market demands;
• Engage with users and gather feedback to refine and improve product offerings that meet customer and market needs;
• Establish and track key success metrics for stablecoin deployment and performance. Regularly analyse these metrics to identify trends, measure product effectiveness, and guide strategic decisions.

What We're Looking For

• You bring 3+ years of impactful experience in Product Management, driving innovative projects forward.
• You have hands-on expertise in blockchain or payment systems, with a vision for transforming the industry.
• You’re well-versed in Web3, stablecoins, or the digital asset landscape -- and eager to leverage that knowledge.
• You excel at mastering complex technical concepts and breaking them down for any audience. With a history of delivering results that matter, you know how to create value for both users and the business.
• You’re a natural problem-solver who isn’t afraid to dive deep and make things happen.
• Details matter to you. You’re committed to crafting exceptional products that set a new standard.
• You’re a team influencer, effortlessly bringing people together across functions to get things done. People enjoy working with you!
• You’re proactive and outspoken, able to raise concerns and rally the right stakeholders before issues arise.
• You thrive in a tech-driven environment and can seamlessly coordinate with Product, Engineering, Business Operations, Compliance, Marketing, Design, and Business Development teams.
• Your communication skills, both written and verbal, are top-notch. You know how to get your point across effectively.

To collect the requirements, design, develop, configure, test, implement, support and improve ServiceNow • ITSM tool. • Customize ServiceNow applications, modules, forms, workflows, and user interfaces based on • business requirements. • Analyse the business operation needs and translate into technical requirement • To support, troubleshooting, administration, perform patching and upgrades of ServiceNow; • Write server-side scripts, client-side scripts, business rules, and UI policies using ServiceNow's • scripting language. • Customize and extend ServiceNow functionalities using platform features like Business Rules, • Script Includes, UI Actions, UI Macros, and Service Portal. • Collaborate with cross-functional teams, including system administrators, business analysts, • and project managers, to deliver successful ServiceNow projects. • Provide technical support and troubleshooting assistance to end-users for ServiceNow • applications and functionalities. • Advise on tools technology adoption based on business & technical consideration. • Propose integration strategies for the various technology components to achieve a holistic

Minimum 3 years’ experience with implementation and support of ServiceNow modules. • Must have ServiceNow certification, (e.g., Certified Application Developer) • Three (3) or more years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products • Two (2) or more years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages etc. custom application development • Two (2) or more years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML) • Knowledge and experience integrating ServiceNow using platform APIs and integration tools is a MUST. • Hands-on development and customization of ServiceNow applications. • Solid understanding of web technologies such as HTML, CSS, and RESTful APIs. • Strong communication and interpersonal skills

Duties and Responsibilities:

• Major contributor to the mechanical and automation development of machines, equipment, and automation systems.
• Oversee mechanical and process teams in managing the development, budget, deployment, and execution.
• Lead, manage, and distribute attainable goals to the subordinates.
• Establish and implement engineering best practises, processes, and procedures to facilitate and improve team operational performance.
• Understand and specify the design requirements and distribute them to the team.
• Understand the development and validation needed to deliver successful systems, products, and projects that meet or exceed the customer’s specifications.
• Providing technical support to team project leads and integrating activities with other departments to ensure project efforts are supported and implemented successfully
• Provide technical support and advice to all stakeholders and other company personnel.

Job Qualifications:

• Master's degree or degree in mechanical engineering or equivalent.
• More than 5 years of relevant experience in product development (test automation or machine automation).
• More than 3 years of relevant experience in team or department management.
• Proficient in DFM for product (automation) manufacturing, assembly, and test processes.
• Proficient in designing tools such as CAD and FMEA.
• Able to mentor juniors and collaborate with all stakeholders.
• Able to effectively interact with a variety of personnel at all organisational levels and customers.
• A team player who is responsible and committed to achieving company and department goals.
• Good leadership with excellent interpersonal and communication skills.
• Ability and willingness to travel if needed.

About the Role

StraitsX is seeking an experienced and driven Product Manager to join our Blockchain team. As a key member of our product organisation, you will play an integral role in driving the growth and innovation of our blockchain-related initiatives. This position is essential to overseeing the deployment of XSGD and XUSD on various blockchain networks and expanding cross-border payment solutions. You will help shape the future of stablecoin transfers and blockchain infrastructure at StraitsX.

What You'll Be Doing

• Develop and maintain the stablecoin payments team’s product roadmap;
• Own the end-to-end product lifecycle for deploying StraitsX stablecoins natively to different blockchains;
• Develop and enhance products that facilitate seamless cross-border stablecoin payments;
• Design and optimise payment flows to ensure seamless and user-friendly transactions for fiat and stablecoin transfers;
• Manage and oversee integrations with digital asset custodians to ensure secure storage and handling of digital assets;
• Collaborate with engineering and blockchain infrastructure teams to ensure robust, secure, and scalable stablecoin transfer solutions;
• Work closely with compliance, engineering, compliance, and business development teams to support product launches, enhancements, and cost optimizations;
• Stay informed on blockchain trends, token standards, and industry advancements to align product strategies with market demands;
• Engage with users and gather feedback to refine and improve product offerings that meet customer and market needs;
• Establish and track key success metrics for stablecoin deployment and performance. Regularly analyse these metrics to identify trends, measure product effectiveness, and guide strategic decisions.

What We're Looking For

• You bring 3+ years of impactful experience in Product Management, driving innovative projects forward.
• You have hands-on expertise in blockchain or payment systems, with a vision for transforming the industry.
• You’re well-versed in Web3, stablecoins, or the digital asset landscape -- and eager to leverage that knowledge.
• You excel at mastering complex technical concepts and breaking them down for any audience. With a history of delivering results that matter, you know how to create value for both users and the business.
• You’re a natural problem-solver who isn’t afraid to dive deep and make things happen.
• Details matter to you. You’re committed to crafting exceptional products that set a new standard.
• You’re a team influencer, effortlessly bringing people together across functions to get things done. People enjoy working with you!
• You’re proactive and outspoken, able to raise concerns and rally the right stakeholders before issues arise.
• You thrive in a tech-driven environment and can seamlessly coordinate with Product, Engineering, Business Operations, Compliance, Marketing, Design, and Business Development teams.
• Your communication skills, both written and verbal, are top-notch. You know how to get your point across effectively.

ELDANCORP is a legal service firm in Singapore. We are expanding our litigation practice and are looking for secretaries to join us.

Requirements:

· Litigation experience in legal firms preferred

· Good command of written and spoken English

· Proficient in Microsoft office, Outlook, Adobe, eLitigation

· A team player with a positive working attitude and able to work well under pressure

Work Scope includes:

· Drafting and preparation of legal documents and court bundles

· Maintenance and archiving of files

· Handling meeting arrangements, calendar management

· Dealing with expense claims, timesheets, bills and collections

· Carrying out searches / simple research

If you fit the above requirements and are interested, we would like to hear from you.

Please send your application with a detailed resume to: The Human Resource Manager (seamuswan@live.com & [email protected]). We regret that only shortlisted applicants will be notified

Global Payments is a key strength and differentiator for Citi. Our business intermediates and processes flows generated by Corporates, Banks & Financial Institutions and Governments. Within Payments, E-Commerce is a key area of focus with strong growth expected to continue over the next few years. Citi’s Clients operating in this space are Fintechs, Payment Intermediaries and large corporates, who are agile, innovative and always looking for faster, secure and more efficient ways to collect.

Banking as a service is uniquely positioned to provide our clients with a superior client experience, innovative product and solution sets that support their growth plans.

The Team

Banking as a service is growing team; focused on core Product, Product development and E-Commerce commercialization. The team is tasked to design, develop, and deploy Banking as a service solutions that allow our clients to Collect, Hold and Pay; as an end to end service. Thus, enabling our clients to grow digital businesses at scale.

The team manages the end-to-end product management and development process from concept formation to strategy, business requirement, design and development, pilot launch, global rollout, and commercialization.

The Position

Banking as a Service(BaaS) Product Manager – Asia N & S. The Product Manager is a full-time, dedicated position reporting to the Payer ID Global Product Head.

Responsibilities:

• To own, deliver and manage specific product services that are being built as part of Payer ID Engine rollout in the cluster.
• Partner with clients on key issue management, process improvement and development opportunities.
• Redesign and implement services to minimize and eliminate friction to enable digital commerce flows. Work with Technology partners on optimization of present processes.
• Manage Payer ID Engine rollout in the cluster.
• Work with key stakeholders to manage Product related requirements for clients.
• Partner with key stakeholders from AML, Compliance, Sanctions & Legal.
• Partner with operations to ensure key client flows are processed and reported accurately & timely.

Key Skills:

• Must represent their domain area of knowledge, reach back into their function for support and advice as required.
• Good understanding of Payment operations, Technology and second line functions.
• Able to operate in ambiguous environment, adapt to new situations, and work collaboratively.
• Work closely with internal partners from Sales, Relationship, Operations, Technology, Finance, and Compliance (strategic discussions) to deliver results.
• Self-starter, should be flexible to pick up areas that require focus, given the dynamic nature of the Banking as a service.
• Able to manage conversations with senior internal stakeholders and Client’s technology teams.

Experience, Qualifications

10+ years’ relevant product management experience, preferably with a background in managing cross-product relationships in the financial services industry / Fintech / Digital commerce.

• 3+ years’ direct or indirect external client experience is a MUST.
• Experience with digital product strategy and execution is a MUST.
• Prior experience of working with second line partners is a MUST.
• Experience in successful implementation of large, customer experience projects while managing cross functional stakeholders.
• Strong analytical and problem-solving skills to be able to respond quickly and creatively to complex issues.
• Demonstrated ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
• Excellent verbal, digital, and written communication skills. Strong presentation skills.
• Bachelor's degree is required. Masters is Good to have.
• Exceptional candidates who do not meet these two criteria may be considered for the role provided they have the necessary skills and competencies

Preferred Locations - Singapore, Hong Kong, Australia

About Durapower:

Durapower, a global leader in Energy Storage Systems driving the green transformation, is seeking a dynamic and experienced Corporate Communications Manager to play a pivotal role in elevating brand awareness, thought leadership, and lead & demand generation. This individual contributor will collaborate closely with internal stakeholders and external partners on emerging trends on battery technology and sustainability topics.

You may refer to the news here: https://en.prnasia.acom/releases/apac/durapower-to-advance-global-expansion-plan-after-us-70-million-investment-from-banpu-next-394762.shtml

Video by Management on Durapower:

https://www.linkedin.com/posts/activity-6945009405591465984-ew1t?utm_source=linkedin_share&utm_medium=member_desktop_web

The Project: DP Pulse | DuraPower and other SaaS Solutions & Services Offerings:

Senior/Technical Sales Executive/Manager – SaaS Solutions

We are seeking a highly motivated and results-driven Senior/Technical Sales Executive/Manager – SaaS Solutions with experience in selling energy technology products such as battery remote monitoring systems, smart charging management systems, and related SaaS solutions and software licenses. The successful candidate will play a critical role in expanding the company's footprint in the energy tech market, focusing on hardware solutions combined with software and cloud-based services.

Key Responsibilities:

• Lead the sales process for energy technology solutions, including battery monitoring systems, smart charging management systems, SaaS platforms, and software licenses for energy management and monitoring.
• Develop and maintain strong relationships with key stakeholders in industries such as electric vehicle (EV) OEMs, fleet operators, utilities, and energy providers.
• Identify and pursue new business opportunities, with a focus on selling both hardware and software solutions (SaaS), leveraging market insights and customer needs.
• Conduct product presentations, demonstrations, and technical discussions to articulate the value proposition of both hardware and SaaS solutions.
• Collaborate with internal teams, including product management, engineering, and customer success, to ensure alignment on customer requirements and solution delivery.
• Create and execute strategic sales plans to meet or exceed revenue targets, including subscription sales for software platforms.
• Monitor and analyze market trends, customer feedback, and competitor activities to stay ahead of the industry curve and inform sales strategies.
• Manage the entire sales cycle, from lead generation to contract negotiation and deal closure, focusing on recurring revenue from SaaS subscriptions and software licenses.
• Provide post-sales support, ensuring smooth onboarding for SaaS platforms and ongoing customer satisfaction.
• Prepare accurate sales forecasts and reports for management, tracking key performance indicators(KPIs) such as customer acquisition, subscription renewals, and software license revenue.

Qualifications & Experience:

• Bachelor’s degree in Engineering, Business, or a related field. A technical background is preferred.
• 5+ years of experience in sales, with a focus on energy technology (battery monitoring systems, smart charging management) and SaaS platforms or software licenses.
• Proven track record of selling complex technical solutions that combine hardware and software (SaaS) components.
• Strong knowledge of subscription-based business models and experience managing recurring revenue streams from software sales.
• Existing network within industries such as EV OEMs, utilities, renewable energy companies, and energy storage providers.
• Demonstrated success in meeting or exceeding sales targets and cultivating long-term client relationships.
• Strong negotiation, presentation, and communication skills with the ability to engage both technical and non-technical stakeholders.
• Ability to work independently in a dynamic and fast-paced environment while collaborating effectively with cross-functional teams.

Preferred Qualifications:

• Experience selling SaaS platforms related to energy management, IoT solutions, or charging infrastructure.
• Familiarity with cloud-based energy monitoring and data analytics platforms.
• Knowledge of industry regulations and standards in energy storage, smart charging, and renewable energy technologies.

Why Join Us?

• Work in a rapidly growing sector with innovative hardware and software solutions.
• Be a key player in the future of sustainable energy management and EV infrastructure.
• Competitive compensation package, including bonuses, benefits, and opportunities for professional growth.
• Collaborative work environment with a strong focus on innovation and customer success.