Responsibilities:

• Oversee distribution management for direct users and distributors.
• Drive revenue growth in the assigned territories.
• Achieve sales targets and develop plans to implement strategic business objectives aligned with the group's vision and mission.
• Proactively create new applications and communicate them to distributors.
• Collaborate with the Regional Team to provide monthly and quarterly updates on sales forecasts, budgets, sales generation, business development, and related reports.
• Utilize Salesforce as a forecasting tool to ensure accurate and well-maintained records of prospects and clients, while building a strong pipeline of opportunities.
• Support, quote, and negotiate prices, credit terms, contract agreements, and other specifications as needed.

Requirements:

• With 3 years of experience in industrial product selling.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:

• Product Lifecycle Ownership: Lead the product lifecycle of B2B SaaS offerings, from concept and design to launch and optimization, ensuring alignment with business objectives and a high-quality user experience.
• Data-Driven Product Development: Utilize data analytics to make informed product decisions, track key performance metrics, and iterate based on user feedback and market trends.
• Global Market Insights: Conduct research to understand customer needs and behaviors across different regions, driving innovation and localization to cater to specific markets.
• Cross-Functional Collaboration: Work closely with engineering, design, data science, and customer success teams to ensure seamless product delivery and proactive risk management.

Requirements:

• Degree in Business, Computer Science, or a related field.
• At least 3 years in B2B SaaS product management or fintech product development, with a successful track record in global markets.
• Proficient in data analytics tools for tracking product metrics and making strategic decisions.
• Deep understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.

nterested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Own and oversee the Organizational Risk Management processes for the purpose of highlighting potential high-risk areas to the management team.

Key Responsibilities:

1) Outsourcing, New Product/Business check

• Reviewing outsourcing and third party management related documents such as policy, procedure, manual, and outsourcing register to comply with the new MAS outsourcing Notice, Guidelines and related documents.
• Ensuring, facilitating and supporting outsourcing process and framework are compliant with MAS Outsourcing Guidelines including consolidation of outsourcing reports to MAS
• Support other departments in new and periodic third party management reviews.
• Facilitate and provide support in setting up New Product Committee to study/review new products or businesses

2) Business Continuity Management

• Review and maintain the BCM framework to ensure compliance with regulatory requirement.
• Control, facilitate and consolidate BIA/BCP results from the business units
• Plan, coordinate and conduct BCP test, including call tree exercise.

3) Organizational Risk Management, Operational Risk Management

• Develop, review and maintain risk management tools to perform the required assessment
• Enhance the effectiveness of the existing Organizational Risk Management framework
• Control, facilitate and consolidate Organizational Risk Register to report to senior management
• Provide key support to facilitate the completion of the Residual Risk Assessment, working closely with the business units to identify key risks and controls, evaluate inherent and residual risks, and establish mitigation plans as needed
• Identify and assess key operational risk areas and control gaps. Work with the business units to mitigate the risk and improve controls where necessary
• Organize and facilitate Risk Committee and Operational Risk Committee in risk cartography process (bank’s risk assessment exercise) to identify the key organizational and operational risk and coordinate validation meetings with business units to review the key risks which will affect their areas and will assess and ensure there are action plans in place.

4) Branch Self Audit (BSA), Control Self-Assessment (CSA), Branch Manual List

• Managing Branch Self Audit
• Managing Control Self-Assessment Framework/activities and report to Head Office (HO)
• Managing a process to ensure Policies, Practice Guides and Procedures are reviewed and refreshed on a regular basis

5) Environmental Risk Management (EnRM)

• Maintain and develop a framework which appropriately manages environmental risks to meet expectations from the regulators with coordinating with related departments.

6) Others

• Assisting and supporting HO in all Organizational & Operational risk administration & projects deliverables
• Responsible for projects as and when assigned. Mentoring junior staff.
• Any other ad-hoc assignment as required

Requirements:

• Bachelor’s degree holder
• At least 4 year of relevant experience (especially hands on experience in outsourcing/ BCP management) in organizational/operational risk management in financial institutions
• Possess good communication skills required to engage stakeholders, escalate issues in a timely manner to management for direction and resolution
• (Preferable) Proficient in Japanese to liaise with Japanese counterparts & handle Japanese documentation
• Proficient in Microsoft Excel
• Basic understanding of Financial Markets and Risk processes (from risk reporting to Post-approval monitoring)
• Has good understanding of risk management process and implementing process controls. Experience in working/implementing such method

Company :

CORUM BUTLER is a European Asset Manager with an AUM of more than 8B Euros, focused on Real Estate and High Yield credit fund management.

This internship in Singapore provides an opportunity to gain real-world experience in the fund management industry and to contribute meaningfully to our business development efforts.

Role Overview:

As a Business Development Intern, you will play a key role in supporting the growth of our fund distribution network across Singapore and Asia. Your work will primarily focus on engaging with financial advisors, wealth managers, and private banks to introduce our group and funds, and assist in the fund onboarding process.

Key Responsibilities:

Client Outreach and Relationship Building:

• Proactively contact financial advisors, wealth managers, private banks, placement agents, platforms to introduce our funds and schedule meetings with our team.
• Support in organizing meetings and presentations with potential distribution partners.
• Assist in maintaining and updating client records, ensuring data accuracy and completeness.

Fund Onboarding Support:

• Assist with the fund onboarding process by preparing necessary documentation and coordinating with relevant internal and external stakeholders.
• Ensure timely communication and follow-ups with clients during the onboarding phase.
• Keep up-to-date with regulatory requirements and assist in aligning fund onboarding procedures accordingly.

Market Research and Reporting:

• Conduct market research to identify new business development opportunities and assist in the preparation of competitive analyses.
• Prepare regular reports on outreach activities, client engagement, and onboarding progress for management review.

Requirements:

• Currently pursuing a degree in Finance, Business, Economics, or a related field.
• Strong communication and interpersonal skills with an ability to engage confidently with partners.
• Detail-oriented, organized, and able to manage multiple tasks efficiently.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Interest in fund management, financial markets, and wealth management services.

Duration: 3 to 6 months, with flexibility based on academic schedule.

Highlights:

• Contract Duration: 12 months
• Salary range:$3500 - $4500 (per month)
• Working location: Novena
• Working hours: Monday – Friday; 8:30am – 6pm

Requirements:

• Degree and above
• Minimally 1 year of experience in records management support, digitalization, or project management support.

Description:

• Manage the bulk digitalization exercise for the organization.
• Review and streamline current Records Management workflow and processes.
• Support the implementation and/or onboarding of a new Records Management system.
• Other project management and administrative support as assigned

Interested applicants, please apply via the job portal or forward your CV to [email protected].

Giovanna Widjaja

Outsourcing Team

Reg No: R22108890

BGC Group Pte Ltd

EA Licence number: 05C3053

⚡️Industry: Waste Management

⚡️Working location: Tuas

⚡️Mon to Fri

⚡️Salary: up to $2,800 basic

Job Duties:

· Performs total preventive maintenance (TPM) procedures as planned.

· Performs inspections required by scheduled TPM or Work Order requests.

· Performs basic troubleshooting on mechanical and hydraulic equipment.

· Perform regular maintenance tasks at the facilities in accordance with the SOP.

· Identify and pro-actively respond to maintenance and operation needs.

· Support the Maintenance Supervisor (Mechanical) in performing the maintenance duties.

· Allocate appropriate resources to execute the work order, follow up work order and ensure that resources are used to optimum effect.

· Assessing the need of mechanical spare parts to avoid delays in TPM. Tool & instrument inventory/ maintenance.

· Establish and run small workshop activities.

· Identify and pro-actively respond to abnormality.

· Trouble shoot equipment failure and execute TPM work.

· Attend to equipment breakdowns and propose remedial actions and conduct follow up checks.

· Work to incorporate efficient methods of maintaining new equipment or plant and involved in the installation and commissioning process.

· Ensure all maintenance activities carried out are following relevant quality and environment policies, safety & environmental rules, and regulations requirements.

· Supervise any external vendors providing maintenance services.

· Support the maintenance Supervisor to develop and implement plant improvement plan.

· Complete and maintain accurate, timely documentation and records as required by the Maintenance Supervisor.

· Undertake any other duties as assigned by the management.

Requirement:

• Minimum NITEC / Diploma in Mechanical Engineering or equivalent with 2 years of experience in a Power Plant environment.
• Possess good working knowledge of all operations in the plant.

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Responsibilities

• Prepare and deliver accurate management reports, including monthly forecasts and semi-annual budgets, with variance and trend analysis for the region.
• Assist in developing budgets and forecasts, ensuring they reflect strategic goals and business priorities.
• Analyze financial performance and key metrics to identify risks and opportunities for improvement.
• Work with various departments to collect and verify financial data, ensuring accuracy and timeliness.
• Provide analysis and insights that connect financial reports to business strategies.
• Prepare ad-hoc reports and analyses as needed to support management decisions.
• Handle other tasks as required.

Requirements:

• Degree in Accounting or equivalent qualification.
• At least 3 years of relevant experience.
• Good in numbers and data.
• Proficient in MS Office including Power BI, Vlookup, Pivot Table and PowerPoint.
• Excellent communication and presentation skills to engage with stakeholders.
• Detail-oriented, organized, and a team player.
• Self-motivated and able to work independently.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QWR66RR9

Management Trainee

$3000

5.5 days work

Islandwide hire

Job description:

• Responsible for training and supervising staff

• Monitor and managing budgets

• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

• Overseeing stock levels & ordering supplies

• Manage and update staff rosters

• Handling customer enquiries and complaints

• Greeting and advising customers

• Preparing and presenting staffing/sales reports

• Assessing and improving profitability

• Handling administration and paperwork

• Liaising with customers, employees, suppliers, licensing authorities, sales representatives etc

Job Requirements:

• Degree in any related field

• Excellent interpersonal and customer service skills

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

The Volunteer Management Executive/ Senior Executive plays a crucial role in the smooth operation of our Resource Development Department. As the primary administrator, you will be responsible for overseeing administrative tasks, safeguarding vital data and information, and representing the organization as the key liaison for coordinating volunteer sessions with corporate partners.

Your duties will also include assisting the organization in complex events and undertaking ad-hoc tasks as needed, which may occasionally require working outside of standard business hours.

Responsibilities

1. Maintain a secure record of all donation platform credentials

2. Ensure timely updates on Customer Relationship Management (CRM) systems to facilitate data extraction and reporting

3. Manage digital and physical document organization

4. Act as the main point of contact for corporate donors and volunteers

5. Manage end-to-end corporate volunteer sessions, including:

- respond to enquiries on volunteer sessions available with on-going local programmes

- schedule various volunteer programmes’ sessions, and conduct some of them

- data input of corporate information on CRM and update accordingly

- arrange issuance of invoices and receipts

- compile feedback to improve internal processes

- express gratitude to participants with post session thank-you notes

- compile reports for Asia Pacific and International counterparts on a regular basis

Competencies

- A detailed-oriented and efficient multi-tasker who is also organised and resourceful

- Adaptable team player, able to work independently or collaboratively with internal stakeholders

- Excellent interpersonal skills and cultural sensitivity

- Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and CRM software (Salesforce); resourceful in search engines

- Effective written communication skills

- Preferably able to speak Mandarin to communicate with Mandarin speaking corporate partners

A successful candidate would be someone who is

- A tertiary graduate with a minimum of two years of volunteer engagement and management experience.

- Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles (vision and mission); Pls refer to https://www.habitat.org.sg/about-us for details.

- Not afraid to getting their hands dirty and work on the ground.

(Graduates with previous internship experience in the social service sector may apply.)

Only short-listed candidates will be contacted for an interview.

• Min Higher Nitec or Diploma trained
• Ex - Medics / Paramedics will be preferred
• Good in Microsoft Applications and Presentation
• Must have positive attitude.
• Must be able to work in Team.
• Able to listen to instructions and accept new challenges.
• Experience in Medical Products will be a plus.
• Hands on Project works
• Possess Personal Drive and Initiatives

About the role

Become a Product Specialist at QST Group and play a key role in driving the success of our innovative healthcare solutions. You will be responsible for promoting our cutting-edge products and services to healthcare providers, ensuring they have the support and knowledge to effectively utilise our offerings.

What you'll be doing

• Provide demonstrations and training on our products and services to customers
• Assist customers with product implementation, configuration, and troubleshooting
• Gather customer feedback and insights to inform product development and improvement
• Collaborate with the sales team to identify new business opportunities
• Stay up-to-date with industry trends and advancements to ensure our solutions remain competitive
• Contribute to the development of marketing materials and sales resources

What we're looking for

• Proven experience in a sales or customer-facing role within the healthcare industry
• Strong technical aptitude and the ability to quickly learn and master new software and systems
• Excellent communication and presentation skills, with the ability to explain complex concepts in a clear and engaging manner
• Problem-solving skills and a solutions-oriented mindset
• Passion for healthcare innovation and a commitment to delivering exceptional customer service

What we offer

At QST Group, we're committed to fostering a supportive and inclusive work environment that empowers our employees to thrive. You'll enjoy a competitive salary, comprehensive benefits package, and ample opportunities for professional development and growth. Our collaborative culture and focus on work-life balance make QST Group an exceptional place to build your career.

About us

QST Group is a leading provider of advanced healthcare solutions, empowering healthcare providers to deliver exceptional patient care. With a focus on innovation and customer satisfaction, we are constantly pushing the boundaries of what's possible in the industry. Join our dynamic team and be a part of shaping the future of healthcare.

If you're ready to join a dynamic and innovative organisation and make a meaningful impact, apply now to become our next Product Specialist.

Job Summary

Leverage your sales skills in a dynamic, high-tech environment at QST Group. Excellent benefits and career growth opportunities.

What you’ll do

• Define and communicate the product vision and strategy based on market research, competitive analysis, and customer feedback.
• Create and maintain a product roadmap that aligns with company goals and priorities.
• Work closely with engineering, design, marketing, and sales teams to drive product development and launch initiatives.
• Collaborate with UX/UI designers to ensure a seamless and engaging user experience.
• Engage with customers to gather feedback, identify pain points, and validate product ideas.
• Analyse product performance metrics and customer usage data to inform product decisions and improvements.
• Stay abreast of industry trends, market developments, and competitive landscape to identify opportunities for innovation.
• Develop and maintain product documentation, including user stories, requirements, and release notes.

Who you are

• Proven experience in product management, preferably in a SaaS environment.
• Strong understanding of Agile methodologies and product development processes.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Proficient in analytics tools and product management software (e.g., JIRA, or similar).
• Strong problem-solving skills and a customer-centric mindset.

Perks & Culture

• Competitive salary and performance-based incentives.
• Health insurance, lunch perks, uncapped leave.
• Dynamic and collaborative work environment.
• Grow & learn with a fast-growing organisation.

Please submit your application with links to your portfolio via this form: https://forms.gle/4QPfpRRLChGX1JxU8

Functions as the strategic business leader of Market Strategy for a cluster of properties. Responsible for maximizing revenue and profit associated with rooms and function space in cluster properties. Position is accountable for pricing, positioning and inventory management of transient, group and catering in a given cluster. Oversees all the processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

• Compiles information, analyzes and monitors actual sales against projected sales.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Translates or explains what information means and how it can be used.

• Evaluates effectiveness of property participation in electronic sales channels.

• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.

• Assists hotels with pricing and provides input on business evaluation recommendations.

• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.

• Generates updates on transient segment each period.

• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market cluster.

• Assists with account diagnostics process and validates conclusions.

Managing Revenue Management Projects and Strategy

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).

• Updates market knowledge and aligns strategies and approaches accordingly.

• Establishes long-range objectives and specifies the strategies and actions to achieve them.

• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Takes a predetermined strategy and drives the execution of that strategy.

• Thinks creatively and practically to develop, execute and implement new business plans.

• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Develops the Business Outlook Strategy.

• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.

• Establishes and maintains effective and rational pricing strategies for rooms and function space.

• Develops and executes the hotel(s) strategic plan(s).

• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.

• Provides critical input to market leaders for development of property and overall market sales strategy.

• Ensures hotel strategies conform to brand philosophies and initiatives.

• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.

• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.

• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.

• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.

• Manages inventory to maximize cluster rooms revenue.

• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.

• Initiates, implements and evaluates revenue tests.

Building Successful Relationships

• Provides market strategy expertise and leadership to general managers, property leadership teams and market sales leaders.

• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.

• Develops and manages internal key stakeholder relationships.

• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Duties & Responsibilities:

Operating forklift while ensuring safe handling of cargoes
Perform monthly stock taking to ensure accurate inventory
Correct picking and storage of cargoes from location
Capable of containment in case of minor cargo spillage
Safe handling of cargoes
Any other ad-hoc duties as assigned

Requirements:

• Candidate must possess a valid forklift license
• At least 2 Years of forklift driving experience in the related field is required for this position.
• Basic understanding on shipping & warehousing knowledge
• Good interpersonal skill & customer service oriented

Working arrangement:

Morning Shift:

Mon - Fri: 8:00am to 5;00pm

Sat: 8:00am - 12:00pm

Night Shift

Mon - Fri: 9:00pm to 6:00am

Sat: 9:00pm - 1:00am

ACCOUNTABILITIES

• Lead and drive number and revenue targets across selected markets
• Working closely with the Senior Lead to develop a comprehensive recruitment and marketing plan which includes participation in recruitment activities such as exhibitions, seminars, alumni events to meet the set student admission targets
• Maintain a data-driven approach to recruitment, monitoring application and admission trends, and reporting on all phases of recruitment process to the Regional Recruitment Office
• Achieve student admission targets through the established channels of recruitment agents and feeder schools and universities
• Lead conversion activities including attendance at events and discussions with potential students and their parents and offer education advice and guidance
• Managing assigned country budget allocation, prepare reports and forecasts as required
• Manage effective launch of new programmes in-country
• Enhance SIM’s in-market value proposition to differentiate against competitive offerings
• Identify, maintain and develop relationships with key bodies including embassies, government agencies and private sector companies (for creating internship, career and sponsorship opportunities)
• Developing, maintaining and managing strategic working relationships, partnerships and activities with key stakeholders (internally and externally)
• Providing administrative support

REQUIREMENTS

• Bachelor’s degree, preferably in marketing, business, international relations, or field of study with a global orientation
• Experienced in Sales/Business Management with evidence of achieving sales targets
• At least 5 years of working experience, proven skills in Marketing, Sales, Business Development and Partnership management
• Flexibility and ability to deliver tasks/projects within timelines
• Experience in formulating strategies, budget and strategic planning
• A good combination of high intelligence, emotional and cultural quotient
• Strong interpersonal skills and team player

• Possess an excellent Planning Skills as he / she will be handling the operation deployment planning
• Can able to delegate the duties to covered departments
• Possess an excellent Communiation Skills
• Has a Good Time Management
• Posses a strong leadership skills
• Active Listening
• Problem Solving
• Versatile Knowledge of Site and Officers

We would like to welcome you to join us as Kitchen Crew. Full Time and Part Time position are available

You are invited to join one of the largest national risk advisory, insurance and reinsurance brokers in Singapore. Acclaim is the 1st Corporate Risk and Insurance Consulting Firm to be a winner since inauguration of Enterprise 50 (E50) Awards. The company services more than 2000 corporate customers ranging from SMEs to MNCs with reach extending to over 140 countries worldwide.

This role requires you to provide support to the Human Resources Manager in the areas of Talent Acquisition & Development, Compensation & Benefits and Employee Engagement, office administrative support.

You need to have at least 2 to 3 years of HR experience in a lean team and has a keen interest to progress in a HR & Admin career. Has an eye for details, meticulous and good organisation skills are imperative for this job.

If you have relevant experience and possess at least Diploma in Business or Human Resource, you are invited to send us your resume for further discussion.

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

We would like to welcome you to join us as Service Crew.

Full Time and Part Time position are available.

HR Business Partner

The HR Business Partner (HRBP) will act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives. This role involves working closely with senior leadership to drive performance, manage change, and enhance employee experience.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Business Partner or similar role, with a deep understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

• Planning and designing employees benefit packages.
• Executing the employee's annual review procedures.
• Maintaining a detailed record of the company’s employees.
• Administering all the hiring processes of new employees.
• Analyzing and monitoring all the department's budgets.
• Supervising the day-to-day operations of the Human Resources department.
• Ensuring all the employees comply with the HR policies.
• Creating new HR policies and updating the existing ones.
• Overseeing the employee's termination process.
• Counseling employees as and when required.
• Conducting exit interviews to identify the reason for termination/resignation.
• Organizing events and conferences for the employees.
• Managing workplace safety issues and complaints.
• Maintaining and recording employee attendance.
• Adhering to all the company’s rules and regulations.

Assisting the chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies.

• Supervise portion control and quantities of preparation to minimize waste.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.