• Ensure the continuous availability and optimal performance of the Customer Service CRM system.
• Review business requirements, provide recommendations, and evaluate solutions proposed by the Product Manager.
• Design, prepare, and execute comprehensive validation scenarios for new features.
• Collaborate with cross-functional teams including Product Management, QA, and Access
• Administrator to coordinate the testing, implementation, and successful deployment of system
• updates.
• Drive system adoption by increasing awareness and aligning with the Training team, QA, and
• Inbound leaders to promote new features.
• Coordinate with the PMO and Access Control Team to ensure compliance with regulatory requirements in specific regions.

Requirements

• Bachelor’s degree in any related discipline
• 8 years of Customer Service Experience & Tools support with at least 4 years leading a team of up to 20 Agents
• Having experience in IT, financial services or payment solution industry is an added advantage
• Proficient in Microsoft Office applications
• Customer service orientation, stress tolerance, problem analysis and problem-solving
• Effective interpersonal skills with both internal and external customers
• Advanced troubleshooting and multi-tasking skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://sg.go.persolkelly.com/job/details/10361

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

The Cards and Bank Payment App Usage & Partnerships associate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement.

· He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make Bank’s Cards and Bank Payment App the

preferred payment methods and to deliver superior value to our customers.

· Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.

· Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.

· Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organization

· Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth

· An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen

· Work with Line Manager to develop long-term strategic initiatives

Requirements

· Degree Holder

· Minimum of 3 years of experience

· Product and Usage Management in payments or mobile payments preferred

· Experience in payments with both consumer and merchant preferred

· Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners

· Customer centric, able to understand and anticipate what customers need

· Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

Responsibilities

Plan and implement curriculum and programmes

• Drive the design of quality teaching and learning approaches beyond the curricula

frameworks and Centre level

• Project Work -Plan and facilitate small-group research, project work, and materials

exploration alongside children in the Atelier and classroom according to the Reggio

principles.

• Documentation -Undertake documentation and interpretation of children's learning

processes, using narratives, photos, videos, and posts to make learning visible.

• Atelier - Work with Educators to create mini-atelier spaces in the centre and within each

classroom, providing a range of materials and tools to stimulate inquiry and support

sustained learning.

• Core-Curriculum (0-3 & 4-6 years) - Collaborates with classroom educators to unpack the

curriculum plan to support long-term research and project work

• Assists educators in designing classroom provocations and assessment for learning that

are aligned with the curriculum goals for the children

• Drive the enhancement of learning needs assessment processes and structures

• Align children engagement strategies in accordance with the Centre’s policies

• Drive quality classroom management strategies in accordance with leading practices

beyond the Centre level.

• Evaluate improvements made to enhance quality of learning environment

• Advocate the importance of appropriate health, safety, nutritional and hygiene standards

and procedures beyond the Centre level

• Lead the development of new teaching and learning methods, tools and assistive

technologies based on emerging trends in the sector

• Drive the assessment of children’s learning and development

Build stakeholders relationships and partnerships

• Foster a culture of collaboration beyond the Centre level

• Drive initiatives to establish partnerships and collaborations with families and community

stakeholders

Manage family and community programmes

• Strategize the promotion of Centre and beyond Centre programmes and services

• Establish a culture of professional collaboration with families and community stakeholders

• Plan a Reggio mini-exhibition as part of the promotion of Centre and beyond Centre

programmes and services

Conduct routine caregiving

• Drive the enhancement of caregiving needs assessment processes and structures

• Lead the development of new caregiving standards and procedures based on emerging

caregiving research and practices in the sector

• Drive the enhancements of caregiving to reflect leading practices

Uplift professional practice

• Review developed teaching and caregiving methods based on emerging sector trends,

technologies and tools

• Facilitate the establishment of plans and structures to engender a culture of mentoring

within the Cluster

• Drive professional development and service quality improvement of professionals

Embed elements of Centre’s vision, mission and values into curriculum and pedagogy

design

• Undertake professional development training on Reggio Emilia Approach, in collaboration

with Reggio Leads as well as offers resources to support Educators learning and fluency

with expressive tools.

• Exhibits a strong commitment to professional growth by staying current with publications,

working closely with the school’s mentor/consultant, attending workshops, and actively

participating in the local network of Reggio-inspired educators.

Other Areas: Develops and maintain professional working relationships with employees at all

levels. Where required to assist/lead and/or manage assigned projects

Qualifications & Requirement

• Degree in Early Childhood studies or

• Diploma in Preschool Education Leadership (DPE-L), / Diploma in Early Childhood Care

and Education - Leadership (DECCE-L), /Advanced Diploma in Early Childhood Centre

Leadership (ADECL) or its equivalent recognized by ECDA

• Has a valid certificate in first aid recognized by ECDA

• LON L2

Required Work Experiences:

• Has at least 5 years teaching experience in a childcare/pre – school setting

• Has at least 5 years of leadership experience in a childcare/ pre-school setting

• Demonstrate ability to handle work professionally, independently and a team player

• Demonstrate ability to be highly creative, innovative, resourceful and motivated in their

work

• Able to mentor/coach staff independently

• Competent in management skills

• Good interpersonal skills and able to interface with all levels, stakeholders (internally and

externally) in professional manner

• Well versed with the SPARK 0 to 6 years framework, licensing regulations, Early Years

Development and Nurturing Early Learners framework

• Have relevant experience in Reggio Emilia Approach and/or constructivist learning

theories

• Experience in teaching art related subjects such as visual arts and/or performing arts.

• Knowledge on classroom observation and assessment for learning

• Knowledge of or willingness to acquire knowledge of inquiry-based learning is required

• Possess strong written and verbal communication skills, proficiency with a variety of

digital languages

• Good interpersonal skills, able to work with all levels of staff and across Departments Able

to work independently and in a team environment

Cyber Security Specialist (Offensive)

Our client is looking for an experienced cyber security specialist to support and improve vulnerability management across on-prem and cloud environments.

Responsibilities:

• Analyse, triage and process security threats to identify potential risk gaps and corresponding organizational impact
• Collaborate on and enforce the implementation of the global Vulnerability Management strategy
• Act as a point of contact in APAC for questions regarding different stages of the Vulnerability Management lifecycle including vulnerability scanning and penetration testing
• Rate new technical vulnerabilities according to their business impact and prioritize remediation activities
• Support application and infrastructure teams on vulnerability remediation processes

Requirements:

• Degree in Computer Science, Information Technology or related fields with 5 years of technical working experience in cyber security (offensive)
• Hands-on experience in vulnerability scanning and management processes and tools (Qualys and ServiceNow Vulnerability Response)
• Excellent knowledge of cyber security standards, risks, threats, prevention measures and best practices
• Proficient in networking and network security technologies with strong understanding of Threat Intelligence for Vulnerability Detection
• Experience in improving vulnerability management processes and/or a vulnerability scanning concepts

Location : West Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

• Cards Portfolio Management
• Improvement of customer journey and optimizing of internal processes
• Managing Operations: Overseeing the entire card acquisition process from start to finish.
• Process Improvement: Collaborating with various teams (Credit Ops, Tech, Credit Policy, Risk Management) to enhance processes and policies.
• Automation: Streamlining and automating the card application and fulfillment processes.
• Customer Journey: Reviewing and gathering requirements to automate campaign fulfillment and cover all exception scenarios to reduce call volume.
• Customer Exception Management: Handling and resolving customer issues related to onboarding and credit card applications.
• Standardization and Efficiency: Standardizing internal processes and improving efficiency through report automation.
• Accuracy Checks: Ensuring the accuracy and timely completion of daily, monthly, and ad-hoc reports.

Job Requirements:

• Minimum Degree and above
• Knowledge in Payments business, especially credit cards.
• Experience in a financial institute or in the payments industry is advantageous

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Location: Central / West / North (near MRT)
• 5.25 work day / 5.5 work day / Rotating shifts
• Salary up to $2,800 + AWS + Variable bonus
• Good benefits and culture
• 1 year renewable / convertible contract

Job Responsibilities

• Provide good customer services and general administrative duties of the clinic or centre.
• Perform clinical tasks include visual acuity tests, uroflowmetry assisting, venepuncture, ECG, room assisting in doctors’ consultation room etc
• Maintain overall cleanliness at the clinic, front counter and reception area.
• Attend to patients at counters for registration and payment and appointment line.
• Provide financial counselling to patients
• Attend to clinic complaints and escalate to higher management when needed.
  

Job Requirements

• Candidate Min "O" Level, Professional Certificate/NiTEC or Diploma in any field.
• Candidates with 1 - 2 year of customer service, retail, cashiering experiences
• Applicants with experiences in the healthcare industry an advantage.
• Good communication skills and able to work in a fast pace environment.
• Open to work overtime and deployment.
  

HOW TO APPLY:

We would like to invite interested applicants to submit their resume online by clicking the "Apply Now" button or email your detailed resume to [email protected].

We regret to inform that only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

Tiong Kai Yuen, Noreen

Registration number: R1222616

EA Licence No: 12C6253

Our client is a Multi-Family Office and due to expansion, they are looking for an ambitious Business Development Executive to join their team. You will be focusing on the sales of life settlement products and will be reporting to the Head of Business Development.

Responsibilities:

• Develop and execute business development strategies to promote life settlement products in targeted market.
• Build and maintain relationships with stakeholders.
• Identify and conduct market research for new business opportunities and to develop new strategies to attract potential investors (institutions, Ultra-High Net Worh Individuals and Family Offices).
• Organize and attend conferences/ networking events to increase brand awareness.
• Occasional travel will be required for this role.

Qualifications:

• At least 5 years of experience in business development and sales, preferably in the insurance, fund placement or financial services sector.
• Strong communication and presentation skills.
• Team player, able to work independently in a fast-paced environment.

Interested candidates may reach out to Jacqueline at [email protected] for a confidential chat.

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

As a Cyber Security Specialist, you are responsible to architect, design, review and implement cyber security resilient in our product and projects. You are familiar to cloud security architectures and solutions, making sure the companies can operate in a safe, secure environment. You monitor, research, and analyze security risks to mitigate threats and security attacks that may occur to or within the cloud. You will implement customized application security assessments for client-based asset risk, corporate policy compliance as well as conduct vulnerability assessment. You should have an advanced understanding of cloud, networking, data traffic flow, system administration, cloud architecture, OSI model, anti-malware, anti-virus, defense-in-depth and common security elements.

The specialist’s focus is not only limited to assessing whether vulnerabilities exist but also how those risks could be mitigated which can help provide projects/organizations with more confidence about system stability and security going forward.

Responsibilities

• Develop and build cloud security architectures and solutions
• Monitor, research, and analyze security risks to mitigate threats and security attacks
• Solution design for product to help reduce attacks on cloud service data storage, create preventative features, and implement corrective controls when breaches do occur
• Regular security and risk assessment for system solutions
• Support on audit trial for security related implementation
• Consultancy on software and hardware for security vulnerabilities and risks
• Plan VAPT, execution, result analysis and provide fix recommendation.
• Provide guideline such as coding, key management, hardening, patch management, backup management, incident management, etc.
• Familiar to IM8 requirements and CIS, NIST security benchmark.
• Familiar to cyber security tools to perform preliminary scan.
• Familiar to public cloud infrastructure such as Azure, AWS, GCP and Huawei.

Skills Required

• Strong IT skills and knowledge including cloud, network, hardware, and software
• At least 5 years of relevant experiences
• A forensic approach to challenges
• Good coordinator and team worker
• A degree in cyber security will be added advantage.
• A deep understanding of how hackers work and ability to keep up with the fast pace of change in the criminal cyber-underworld
• Ability to seek out vulnerabilities in IT infrastructures
• Meticulous attention to detail

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing. We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

RESPONSIBILITY

• Work with stakeholders to identify & understand the requirements of software systems
• Plan and participate in product conceptualization sessions with stakeholders for eliciting requirements.
• Elicit and documents business/user requirements and translate them into user-stories for development.
• Manage requirements by continuously clarifying and reviewing them via walkthrough with stakeholders.
• Work with developers to interpret requirements leading to technical implementation.
• Analyze requirements to drive the design or review of test cases/business model/processes
• Work closely with Product Owner on project schedule, issues and escalation
• Work closely with Product Owner to manager business owners and project sponsors expectations
• Drive business process change requests on gaps identified and manage a projects scope and acceptance.
• Provide inputs to development team for implementation.
• Work with user experience designers (UXDs) and business users to plan for UAT, coordinates and monitor progress and acceptance of UAT.
• Ensures completion of documentations and filings to facilitate software development.
• Continuously finds means and ways to improve operations, streamline work processes and work cooperatively and jointly with various users' departments to provide quality service.
• For smaller projects, double hat as Product Manager with following responsibilities
• Create project status report and other communication materials
• Craft project proposal to secure project funding and justify resource allocations
• Manage project scope and stakeholders expectations
• Issue escalation to the right people in timely manner
• Maintain and continuously refine Product Backlog
• Maintain Project RAID Log and follow up on action items

EXPERIENCE AND SKILLS NEEDED

• More than 2 years of business analyst experience in software development projects
• Experiences with web-based and business process software systems implementation
• Good written and verbal communication, including minute taking and technical writing skills
• Possess business case and user-stories development skills
• Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks
• Motivated to learn new skills and technologies
• Highly meticulous and tenacious, follow up with things to closure
• Experience with Agile project methodology (Scrum / Extreme Programming) and UX development environment will be an added advantage
• Experience with focus group and workshop facilitation will be an added advantage
• Experience with Confluence, JIRA and Balsamiq will be an added advantage
• Experience with BPM modelling techniques and methods will be an added advantage
• Certified Scrum Master or Certified Product Owner and/or Certified Business
• Analysis Professional will be an added advantage
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines

Location: Singapore

Job Type: Full-Time

Working Hours: 5 day work week (Tuesday – Saturday)

Description:

We are seeking a motivated and reliable individual to handle window mesh installation projects.

Responsibilities:

• Perform installation tasks for household fixtures.

• Use basic handyman tools and equipment to carry out installations.

• Travel to different sites to carry out installation works.

• Attend to any defects that customers may have.

Requirements:

• Relevant practical experience will be advantageous.

• Ability to carry out installation with the use of basic handyman tools.

• Possess Class 3 driving license. Vehicle for transport will be provided.

• Training will be provided.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• New Product process design and line setup.
• Understand SAP concept and align process design
• Work closely with local and HQ (Japan) designers on product change requirements, plan with the local group of members.
• Draft the implementation schedule to meet target date, disseminate and finetune the scheduled with production PICs for the implementation to be carried out smoothly.
• Follow up with related members and enforce the usage of systems developed for operation change tracking.
• Understand key functions and product master setting rules of ERP (SAP) system, process-related inline systems, traceability requirements, to align the process design with the systems.

Requirements:

• Diploma/Degree in Engineering Electrical & Electronics.
• Prefer 2 year(s) of working experience in the related field in the PCB manufacturing environment.
• Good statistical and analytical skills.
• Good communication, planning and coordination skills.
• Entry level are welcome as training will be provided.
• Travelling to Batam Factory and staying for project (min. 2weeks to max 2 months stay per visit depending on project requirements.

Electronics Manufacturing Industry

East Area/Bedok Area

5 days work week

Interested candidates, please forward a detailed resume to [email protected]

Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R1102063

Location:

In between Telok Ayer & Raffles MRT Stations

Challenges:

Customer Invoices and Collection

• Communicate with customers to obtain collections in a timely manner
• Track account details for non-payments, delayed payments or other irregularities
• Collect outstanding from customers in Indonesia and India billed via Kofax Inc (HQ)
• Resolve invoicing disputes and customer discrepancies
• Liaising with Order Fulfilment team on invoice uploaded to portal
• Maintain a copy of sales tax invoices generated by Order Fulfilment team
• Arrange to send out hard copies of Tax Invoice upon customer request
• Co-ordinate invoice supporting document, i.e. JCT

Reporting and reconciliation

• Reconcile customer accounts
• Preparation of monthly AR aging, 90 days and Bad Debt reports
• Prepare or reconcile quarterly commission clawback report
• Prepare invoice completeness check and invoice filing
• Provide sales tax reconciliation to GL team for GST/CT filing
• Monthly cashflow collection projection and analysis

Customer Tax Related

• Check invoices to ensure tax is applied correctly, such as Service Tax in Malaysia
• Help with providing tax form and certificate of residence
• Follow up with the customer for the withholding tax (WHT) receipt

Others

• Prepare customer credit limit requests for approval, as required and annually
• Liaise with global on global customer credit limit setup
• Adhere to company credit and collection standards and policies
• Update customers’ credit limit setup in ERP system
• Monitor customers’ credit hold in ERP system
• Generate and distribute customer monthly statement of accounts
• Check AR generic emails and action as required
• Support global and APJ financial auditing
• Participate and provide information for customer tenders
• Provide information for vendor onboarding
• Adhoc AR, invoice and customer related enquiries or reporting requests.

What it Takes:

• Degree holder in Accounting, Finance or higher
• 2 – 5 years accounts receivable, credit and collection, experience
• Experience in accounting system (e.g. Oracle or NetSuite), Microsoft Excel & Word
• Knowledge of general accounting procedures
• Ability to organise and prioritise work
• Attention to detail and accuracy
• Excellent IT user skills
• Excellent communication and interpersonal skills, including written communication
• Ability to work effectively in a team environment, as well as independent

Talents@Work (21C0501)

Telvin (R1113142)

Join Us at the upcoming ✨MCI Career Fair✨ on 29 November, 10am – 4pm at Kampung Admiralty‼ Discover