We’re looking for an Assets Operations Senior Specialist to join our team in Singapore, focusing on Assets within the Global Products Operations area: 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also give their money a boost by choosing from different investment options within the Wise Account.

An Assets Operations Senior Specialist's role is to support the Assets Product team as a representative of the Payment Operations organisation - to ensure that new and current products, features and processes scale efficiently and securely.

Here’s how you’ll be contributing to the Operations Team

• Provide daily support to the stakeholders involved in the launch, maintenance and improvement of products owned by Assets;

• Maintain consistent and high level execution of recurring responsibilities within the Assets domain;

• Work with Banking, Treasury, product managers and engineers of multiple teams to find solutions and opportunities for process optimisation;  

• Coordinate new products/partners set-up, testing and launches from operational side;

• Coordinate central changes - communicate with Payment Operations teams, collaborate with stakeholders in - and outside of the organisation (from Finance to Compliance and beyond);

• Own training, communication and documentation of  the Assets Operations domain;

• Act as the first level escalation point on the cases and crisis level within own area, handling incidents in your area of expertise;

• Act as first point of contact for global products in Payments Operations organisation as well as Product teams.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 2000+ Wisers with 70+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

The Logistics Specialist in Transportation is responsible for managing intercontinental and intra-Asia shipping arrangements, ensuring smooth logistics operations. This role involves handling deviations, escalations, and exceptions with Logistics Service Provider (LSP) management, collecting data for analysis and improvement projects, participating in RFQ mapping and tendering processes, generating KPI reports, and managing transportation-related claims.

Key Responsibilities:

• Coordinate intercontinental and intra-Asia shipping arrangements.
• Ensure timely and efficient movement of goods across different regions.
• Handle deviations, escalations, and exceptions with LSP management.
• Ensure timely resolution of issues to maintain smooth logistics operations.
• Collect data for future analysis and improvement projects.
• Contribute to cost-saving initiatives and the enhancement of transportation processes.
• Participate in RFQ mapping and tendering processes.
• Provide insights and support as needed to ensure competitive and effective logistics solutions.
• Generate consolidated KPI reports for transportation operations.
• Create required dashboards to provide management with visibility into logistics performance.
• Provide support in managing claims related to transportation issues.
• Facilitate resolution processes to ensure claims are handled efficiently.

We are looking for a highly analytical Finance Controller to join our Regional Finance team based in Singapore, overseeing the core business in foodpanda APAC markets.

The Regional Financial Controller will collaborate with multiple stakeholders across the APAC region and will support senior members of the team in reporting, analysis, compliance, financial planning and budgeting. The candidate will thrive in a culture of accountability and transparency and be highly responsive to the needs of the continually evolving organization. The individual will have exceptional attention to detail, but will also be a strategic thinker, excited by the opportunity to test ideas and lead projects that impact the company.

Responsibilities:

• Support senior colleagues in the monitoring of single entities and the consolidation of the APAC Financials results and participate in the creation of monthly storyline.
• Build and maintain financial models for monthly rolling forecasts and annual budgets.
• Support local teams during Month End Close - provide guidance and tools to help them improve accuracy and timeliness of MEC reporting.
• Monitor Key Performance Indicators and financial metrics, and ensure reporting accuracy.
• Prepare variance analyses to identify and explain variances.
• Prepare monthly/quarterly Management Reporting decks with a high degree of accuracy and detailed analyses.
• Work closely with the Analytics team, Finance Business Partners and Accounting team to make adjustments to existing processes and policies with a view towards improving transparency and accuracy of our financial reports.
• Design, build and implement automated financial control tools to ensure adherence to group controlling policies and the correct booking in GL accounts of specific items.
• Ad hoc tasks as required by direct manager and senior colleagues.

As part of the highly motivated Finance team the Senior Finance Specialist will be involved into various accounting responsibilities. Candidates with more experience will be considered for a Senior Executive role.

Key Responsibilities

• In charge of performing day to day financial transactions, including accounts receivables and accounts payables duties
• In charge of AP operations, record suppliers’ invoices and prepare payments
• In charge of AR operations, ensure accurate and appropriate recording of revenue and expenses
• Record and reconcile financial transactions in the general ledger.
• Prepare journal entries and ensure the accuracy of financial records.
• Assist in the month-end and year-end closing processes.
• Keep accurate records for all daily transactions, and prepare balance sheets
• Posting of transactions to journals, ledgers, and prepare monthly, quarterly and annual financial reports
• Reconcile bank statements, tracking bank deposits and payments
• Ensure accurate and timely monthly, quarterly and year end close processes
• Participate in ERP project
• Assist with ad-hoc assignments as directed by Finance Group Manager

Education and Experience

• Degree in Accounting
• Minimum of 4 years of relevant accounting experience
• Knowledge of generally accepted accounting practices and principles (SFRS, IFRS) advantageous
• Knowledge and experience of accounting applications advantageous
• Audit experience is a plus

We want you if you...

• Have Experience in Technology, Retail, or F&B Industry advantageous
• Pro-active, and don't mind taking a hands-on approach to work
• Knowledge of Microsoft Dynamics 365 Business Central is a plus
• An independent, self-starter, fast learner, and detail-oriented team player who thrives in a multi-tasking, fast-paced environment

Location: Changi / Tuas

• Plan stocktake tasks and create physical inventory in the systems.
• Conduct physical stock counts, verify inventory, and compile daily stocktake findings.
• Assist the Warehouse Operations verifying stock discrepancies.
• Support the Stocktake Lead in compiling Stocktake Reports.
• Support daily warehouse operations, including refueling when necessary.
• Perform ad hoc tasks as assigned by Executives and Managers.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Madam Partum is a leading Pre-Partum and Post-Partum care specialist in Singapore. We harness the effectiveness of meridian massage (TCM Tuina) to help mothers achieve a complete & wholesome recovery.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

We’re looking for a Product Marketeer to join our Professional Team in Singapore.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a Product Marketeer you’ll be responsible for delivering product 4P and activate for business growth in country level.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

• Lead product marketing strategy and manage offering portfolio
• Execute price setting and define price planning; manage IGM
• Manage the market product introductions and support market activation of new products.
• Define market phase-in phase-out plan and execute portfolio maintenance activities
• Develop QxP & support financial plan for assigned portfolio including inventory management

Your qualifications

• 5+ years involving product marketing responsibilities within a large technology company with predominance of solution selling or systems and services
• 3+ years of in-depth knowledge in product positioning, pricing, distribution, service and promotion plan to positively impact market share, sales target, margin, business penetration beyond the technical characteristics of the product.
• Has strong understanding of Professional Business and Tender business- value chain, decision making unit and how to coordinate across EcoSystem to drive business growth
• A problem solver, market driven, customer-first mindset, and proactive approach to delight customer
• Experience of managing large government tender is a plus
• Bachelor degree in tech Science, Business Admn in marketing/sales or a related discipline

Our candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.

What you’ll get in return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!

• Salary: Up to $4,000 per month
• Contract: 1 Year (Completion Bonus included, renewable subject to business needs)
• Location: Jurong Island (Company transport provided at pickup point)

Job Summary:

Join the HSE, Technical Coordination Section as a Facilities Management Support Specialist. You will play a key role in supporting our manufacturing operations by managing daily facilities activities and providing crucial administrative support. This position offers a dynamic work environment with opportunities to contribute to a variety of facility management tasks.

Key Responsibilities:

• Support daily operation activities in facilities management, including building maintenance/repairs, common area upkeep, office maintenance, furniture/equipment management, pantry supplies, office stationery, company buses, canteen services, company vehicles, and pest control.
• Coordinate closely with Complex Companies General Admin (GA) and service providers to ensure safe and smooth business operations.
• Assist the Facilities & Admin Manager with vendor and contract management, including sourcing and evaluating service providers to justify vendor selection for management approval.
• Process administrative services such as systematic filing of documents, assist the Facilities & Admin Manager with payments processing, and support the preparation of management reports.
• Provide administrative support to the WSH & FS Sub-Committee, including coordinating safety suggestions, safety patrols, and near-miss updates.
• Assist in coordinating activities related to ISO 9001, ISO 14001, and SS651 standards requirements.

Requirements:

• Minimum of a GCE ‘O’ level/NITEC, with at least 2 years of working experience in facilities management or the manufacturing industry preferred.
• Knowledgeable in Workplace Safety & Health practices and ISO standards is preferred.
• Team player with initiative, curiosity to learn, problem-solving skills, and strong interpersonal communication skills to work effectively with all levels of personnel.

Apply now to become a part of the dedicated team and contribute to maintaining a safe and efficient work environment!

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

We’re looking for a Senior Product Manager to join our Card Issuing team in the Singapore office to lead our Spend Adoption team. This role is a unique opportunity to have an impact on Wise’s mission, grow as a product leader and help save millions more people money.

The Spend squad has built one of the most significant debit card products in the world with millions of cards issued in over 40+ countries in 5 continents with more to be added soon. The squad now consists of 6 Product teams based across Singapore, London and Tallinn. The Spend Adoption team is based in Singapore and owns the onboarding of card customers, starting with the ordering flow to how we ensure that the customer becomes an active card user.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to give our customers a reliable, convenient and eventually free way to spend anywhere in the world. 

Here’s how you’ll be contributing to the Adoption team

• You will build and own your team’s roadmap to make sure that we achieve our mission by helping us grow the number of people using our card.

• You will work with Engineering, Analytics, Designers, Operations, Compliance, Legal, Risk, Finance to ensure that we’re able to deliver new products and features to our customers.

• Conceptualise new initiatives that can help us unlock new customer segments and acquire more active users.

• Identify and solve existing pain points by digesting the data, talking to customers, reading feedback, talking to operational teams, among others.

This role will give you the opportunity to: 

• Choose your path to impact - we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls

• Grow as a leader - Build your team and inspire them to join our mission

Work within the payments domain, more specifically cards and how they work, what we need to do to issue cards, and the economics of offering different card products around the world.

The Opportunity:

We, at Flywire, are seeking a Client Experience Specialist. In this role, you will provide support to our clients across a number of products and services. This support will be delivered not only through 1:1 inbound inquiries but also through engaging and educational proactive interactions. You will also serve as an escalation point for payer inquiries when client awareness and/or involvement is required. 

Your primary stakeholders outside of the Client Experience team will be Flywire Relationship Managers and our Cash Management team. Through cross functional collaboration, you will provide top-notch service to Flywire’s clients resolving their daily inquiries and optimizing their (and their payer’s) usage of Flywire products. 

• Provide solutions to complex client issues by phone, chat, and email with speed, professionalism and empathy
• Be the first point of contact for non-strategic client inquiries
• Be a brand ambassador leaving a positive impression on every interaction
• Be an escalation point for our Payment Experience & Support teammates when client context is required, serving as a content expert for client utilization of Flywire Products
• Support the Senior Specialists and global Team Lead as needed with project-related tasks 
• Collect feedback to better understand client challenges as well as client (and their payer) trends. Be the voice of the client within Flywire escalating insight both within the Client Experience team and beyond
• Contribute to the Client Experience function by using data analysis & feedback to identify areas of internal efficiency 
• Take an active role in identifying content gaps in our external and internal knowledge base, assisting in content creation as needed

• Main support towards on-going projects related to marketing automotive services in the Asia-pacific region
• Market research of automotive trends and technology to form a strategy of product services offerings for Asia-pacific region
• Benchmark existing services programs and methodologies and propose recommended improvements to identify growth areas
• Support in the definition of online training strategies and development of training modules for China, Australia and ASEAN
• Monitor and evaluate training and helpdesk program’s effectiveness, success and ROI periodically and report on them
• Handles regional reporting for Technical Services Portfolio

Assurity Trusted Solutions (ATS) is a reputable subsidiary of the Government Technology Agency (GovTech), dedicated to operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our primary focus is to establish trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking an IT Project Management and Procurement Specialist to join our team and contribute to our mission of enhancing Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Manage and execute the procurement of ICT systems, goods and services in a timely manner. This includes the preparation of all procurement deliverables for each procurement project assigned;
• Be part of various project teams to complete the procurement project on time;
• Provide business perspective in project teams;
• Draft, review and refine structure of tenders, contractual terms and requirement specifications for the procurement of the ICT systems, good and services;
• Understand the government procurement policy and advise project teams on meeting such policies while enabling project needs to be met;
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks;
• Review proposals from suppliers;
• Review, clarify and negotiate business requirements with suppliers;
• Perform billing governance and operations to ensure business sustainability and adequate cashflow;
• Interact closely and partner with the business units to provide billing support and analysis;
• Handle month/year-end closing of billing and accruals;
• Ensure billing functions are executed within the stipulated deadlines or/and tender specifications;
• Engage vendors in relation to billing matters such billing disputes and draw up the billing framework for vendors' compliance;
• Work with auditors and awarded vendors on vendor's billing audit matters;
• Use of billing templates and validation tools to ensure billing governance and processes are adhered to;
• Drive innovation on work processes;
• Monitoring and Track Project Expenses and Timeline;
• Ensure that records and documentation of projects and related issues are kept updated; and
• Any other duties that may be assigned

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement
• Minimum 8/10 years of relevant working experience, preferably in both procurement and billing;
• Good knowledge of government infocomm environment;
• Good knowledge of ICT Procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Team Player and Self-Motivated;
• Able to consolidate multiple streams of information into a cohesive whole; and
• Good command of the English Language, both written and spoken.
• Proficient in Microsoft Office in particular Microsoft Excel and Powerpoint.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

As a Product Support Assistant at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering exceptional service and unforgettable journeys. Assist in the coordination and execution of support activities for our train operations. This role involves providing technical and administrative support to ensure smooth operations and enhance passenger experiences. The ideal candidate is proactive, organized, and possesses excellent communication skills.

Primary Responsibilities include,

• Assist in the preparation and distribution of product information and support materials.
• Coordinate with various departments to ensure timely resolution of product-related issues.
• Handle customer inquiries and provide support via phone, email, and in-person interactions.
• Maintain accurate records of support activities, issues, and resolutions.
• Monitor product performance and provide feedback to the Product Support Manager.
• Participate in regular meetings with the Product Support team to discuss progress, issues, and improvements.
• Support the implementation of new products and services.
• Assist in the preparation of reports and presentations for management.
• Perform other duties as assigned by the Product Support Manager.

Eastern & Oriental Express is relaunching on February 19, 2024. In preparation, Belmond is recruiting a new team of genuine, authentic people with a passion for travel, discovery, and guest interaction. We seek a diversity of talents and prize attitude above skills: full training will be given for the right people, and the new team will be able to practise working together and forge a great team spirit prior to the launch date. 

Eastern & oriental express: a living legend 

Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.  

Everything about our train is extraordinary – and we want you to be, too. 

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. 

The Belmond & LVMH Family 

The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. 

Requirements

• Previous experience in luxury hospitality experience
• Minimum 3 years of experience in customer service principles and practices.
• Familiarity with product support and troubleshooting processes.
• Excellent communication and interpersonal skills
• Professional and polished appearance
• Flexibility to work a variety of shifts, including weekends and holidays

We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude. 

International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.  

Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide. 

At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: 

• Competitive salaries and insurance plans. 
• Complimentary and preferred rate experiences at our iconic destinations. 
• Wellness programs 

Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys. 

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses, specializing in Cloud environment
• Experience in mobile device management
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install and deployment of workstations (desktops/laptops)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to service desk operations
• Deploying and configuring existing and new business processes
• Implementing single sign on (SSO)
• Ensure appropriate security levels are maintained in the organization
  

Skills & Qualifications:

• Minimum 3-5 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures
• Able to work independently as the sole point of support for a team of 80 employees

Job Description & Requirements

1. Experience in UAT, data reconciliations, gap analysis, etc.
2. MAS LCR reporting experience
3. MAS 649 OR 652

Responsibilities:

• Support preparation, reconciliation, and upload of manual adjustments
• Liaise with various stakeholders including Finance & Risk Shared Services (FRSS), Data Management Office (DMO), etc. in identification and remediation of the root causes to help eliminate the need for manual adjustments
• Assist in generation of daily liquidity reports from the new system (RegInsight) and reconciliation against current production reports to highlight differences and support investigation/remediation of these differences
• Support on analysis of reports (e.g. trend analysis, variance analysis, etc.)

Requirements:

• Degree
• Work experience in the financial/Treasury industry, preferably with Treasury or MAS reporting -649, 652
• Problem solver with the ability to translate plans into actions
• Good in written and verbal communication skills
• Strong controls mindset identifying and mitigating risks, communicating
• Skills – Microsoft Office , Excel, large sets of data using vlookup, hlookup, pivot, etc.

send ur CV to [email protected]

About the job

Reporting to the Facilities Manager, you will use your technical expertise to support the Facilities department in maintenance and repair tasks on the interior and exterior of IKEA Tampines building.

Your assignment

• Manage and attend to requests relating to mechanical and HVAC systems in the building (e.g. fire protection system, sprinkler, air compressor, chiller checking, AHU checking, etc.)
• Perform investigation and rectification works and update the Supervisor/ Technical Officers.
• Perform and ensure all preventive maintenance works are carried out according to the maintenance programs and procedures.
• Carry out any ad-hoc maintenance or repair work as assigned while ensuring safety first.
• Follow up and provide timely updates to Team leader and Manager on the status of the request.
• Identify and report the need for repairs or breakdown issues.
• Undertake other duties as per assigned.

Your profile

• Minimum 3 to 5 years of experience in facility/building maintenance.
• Possess at least a Professional Certificate/NiTEC in Mechanical/Electrical or equivalent.
• Good communication and interpersonal skills.
• Possess a good safety mindset and displays good WSH behaviour.
• Effective team player with good attention to details and strong follow-up skills.
• Strong multi-tasking ability and able to work in a fast-paced retail environment.
• Able to commit working on AM & PM shift, including weekends and public holidays.

Main Accountability

• Take leadership in the creation and execution of marketing and brand strategies/plans for product categories assigned, driving achievement of the company’s overall business objectives in the Singapore Business Unit.

Product Management

• Full spectrum of product management responsibilities; Consumer insights, New Products Development, as well as developing Go-to-Market Strategies to achieve the company’s business objectives.
• Constantly review and analyze sales and marketing data to evaluate product performance and provide recommendation to increase sales and market shares.
• Engage with multi-disciplinary teams (including Sales, Operations, Finance, Corporate Planning, Research & Development, Quality Control/Quality Assurance, Creative and Digital agencies) to develop top strategies for your product categories’ success.

Product Innovation / Project Management

• Initiate regional new product development plans and renewal of existing products by collaborating with cross-functional teams in global and regional offices.
• Develop a road map of products for assigned product categories.
• Plan and conduct relevant consumer insights study; integrate into new product development to create winning product concepts.
• Analyze industry, market and competitive data to improve product features for new and/or existing services to ensure market competitiveness and product relevance.

Marketing Communication

• Engage with creative agencies to develop communication ideas and execute marketing campaigns.
• Collaborate with creative agencies to develop regional communication toolkits to support new product launches (including copy, print, digital banners, videos, in-store activation, demos, etc).

Requirements:

• Minimum bachelor degree in business-related function
• At least 3 years of marketing experience in brand/product management, preferably from FMCG industry
• Strong analytical skills to help drive business and innovation plan forward
• Strong project management abilities; capable of prioritizing and handling multiple projects simultaneously under tight time constraints
• Creative and strategic thinking
• Proactive, high energy, collaborative and responsive team player

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Business Operations Specialist

Fixed term contract

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the tech industry.

As the Senior Business Operations Specialist, you will work closely with our client’s senior leadership in APAC to ensure the organization's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organization has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• You’ll be responsible for translating and drafting company strategy into clear, engaging internal communications.
• Empowering and supporting senior leaders by crafting impactful presentations and reports for business updates.
• Spearhead key meetings (QBRs, team retreats) and curate strategic forum agendas to ensure clear communication and follow-through.
• Develop frameworks for clear decision-making and efficient information flow.
• Optimize the regional marketing team's operations and planning processes. Contribute to strategic resource allocation.
• Work with leadership to navigate budget scenarios and build strong justifications.
• Manage a prioritized calendar of initiatives aligned with overall strategy.
• Partner with analytics teams to set, track, and report on key performance indicators (KPIs). Analyze results to drive data-driven decisions.
• Become a trusted advisor, collaborating effectively with cross-functional teams like finance, HR, and content partnerships.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment
• Long-term strategic thinking balanced with near-term execution skills; ability to take complex data and distill them into meaningful insights and a coherent story
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

The Senior Product Developer will lead a team of product developers to work with buyers, designers, and international business partners to strategize and execute product development across UPR-owned or -affiliated destination entertainment venues (both US and international). This includes leading in the coordination of  product development related tasks and ensuring compliance to the quality standards or delivery requirements set in accordance with Company regulations and best practices. This role will also work closely with vendors and suppliers to recommend any changes to the current product development to ensure compliance with the affiliated destination product safety standards.

Your responsibilities include:

• Working closely with a team of product developers and partner with Brand Manager, Supervisor and Compliances team during product development stage. This involves tracking changes to licensor’s requirements, identifying manufacturing issues and ensuring the accuracy of materials or components used.
• To facilitate onboarding of new vendors and to carry out merchandising responsibilities in accordance with the organization’s policies and applicable laws. 
• Work with buyers, designers and suppliers from the ideation phase to production stage in line with project deadlines.
• Handles product development including working with external vendors and factories on sample reviews.
• Understands and applies manufacturing and costing parameters to product.
• Ensures product design excellence by making character and product corrections during sampling, prototyping and address key issues and challenges in production/assembly and plans accordingly to deliver high-quality products.
• To participate in UPRGM produce development meeting or calls conducted in other time zones.
• Ensure good housekeeping is in place in the respective area of responsibilities.
• Establish product specifications to satisfy product requirement.
• Coordinates with Manager on new projects and scheduled deadlines.
• Limited travel for onsite product approval and trade shows.
• Undertake other ad-hoc projects and responsibilities as required.

Key Responsibilities

Application Testing and Test Case Management:

• Create and maintain detailed test plans and test cases based on application requirements and user stories.
• Conduct thorough functional testing of the smart home application.
• Perform compatibility testing on various devices and platforms.
• Collaborate with the development team to ensure proper resolution of identified issues and verify bug fixes.

UI/UX Review:

• Evaluate the user interface (UI) and user experience (UX) of the application.
• Provide feedback and recommendations to enhance the overall UI/UX design.
• Work with the design team to implement UI/UX improvements.

Application Improvement:

• Collaborate with the development team to identify areas for application improvement.
• Assist in conducting usability testing and gathering user feedback.
• Document and report software bugs and issues for resolution.

Data Analytics:

• Collect and analyze user data to gain insights into application usage and performance.
• Assist in developing and maintaining data dashboards and reports.
• Contribute to data-driven decision-making processes to improve the application.

Operational Support:

• Monitor the application's operational performance and availability.
• Assist in identifying and resolving operational issues and disruptions.
• Collaborate with the IT and infrastructure teams to ensure seamless application operations.

Customer Support:

• Respond to customer inquiries, requests, and issues related to the application via email, chat, or phone.
• Provide clear and meticulous solutions to customer problems.
• Escalate complex issues to the appropriate team members when necessary.

User Training:

• Assist in creating user guides and tutorials for the application.
• Conduct training sessions for new users to ensure they can effectively use the application.

Documentation and Reporting:

• Maintain comprehensive records of customer interactions and resolutions.
• Prepare regular reports on common customer issues, operational status, and suggest improvements.

Ad Hoc Tasks:

• Handle various ad hoc tasks and projects as assigned by the team or management.
• Adapt to new challenges and contribute to the overall success of the department.

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, Data Science, or a related field.
• Strong interest in software development, data analytics, operational support, user experience, customer support, quality assurance, and UI/UX design.
• Familiarity with testing methodologies and tools
• Meticulous attention to detail in problem-solving, testing, and UI/UX evaluation.
• Effective communication skills, both written and verbal.
• Ability to work well in a collaborative team environment.
• Eagerness to learn and adapt in a fast-paced, dynamic work environment

What We Offer:

• Valuable hands-on experience in a startup environment
• Collaborative and dynamic work culture
• Opportunity to make a meaningful impact on the company
• Potential for future employment opportunities

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