#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Bachelor's Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Overview

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. We’re looking for a highly driven, motivated marketing and people leader to join our Go-to-Market (GTM) team. This role requires someone who thrives leading a team, acts as a thought leader, develops marketing strategy, and tracks success criteria and performance metrics. The person develops and executes business strategy and tracks the efficacy of plans across the business to drive sustainable growth within and beyond the boundaries of the fiscal year. Leads definition and orchestration of strategic go-to-market (GTM) plans across the business. Drives area/subsidiary leadership through revealing and pursuing long-range, white-space growth opportunities and investment plans, including geographical expansion. To be successful in the role you should be a thoughtful people leader and drive your team development for success through business impact.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive Business Performance
  • Partners with Areas and Asia team to drive Dynamics 365 GTM for align solution plays, identifying growth opportunities in the market and builds clear execution plans.
  • Align, influence and coach field teams, sales operations, marketing plans, business rhythms and change management to convert strategic priorities into local execution.
  • Partners across Microsoft core teams to bring the voice of field and co-design strategy and programs.
• Leads Sales Enablement
  • Lands and champions Accelerate Revenue Generation, Modernize Service, Optimize Finance and Supply Chain solution plays, activating connected sales and marketing execution in every segment to maximize performance and share.
  • Lead and collaborate with GPS for local partner-led marketing strategies and demand generation that support solution play performance.
  • Champions Microsoft strategy and Business Applications Solution Areas and builds industry presence.
• Champions Product Advocacy
  • Understand the SWOT of Microsoft Dynamics 365 services and their roadmap.
  • Advocates as the voice of the Customer, Partners and Field to provide thought leadership on competitive landscape, solution area gaps, sales trends, etc. to drive improvements on the GTM plan.
  • Grows organization capability to drive true insights, learnings and blockers for leaders, managers, and sellers.
  • Drives standardized rhythms and tools that drive increased customer and partner facing time for sellers​.
  • Activates leaders and managers on investments and resource optimization, leveraging data and analysis​.
• Exemplifies Microsoft Values, Culture, Leadership Principles​
  • Creates clarity by creating a shared understanding and building a clear course of action
  • Boundary-less leader who pursues right outcomes to achieve success​.
  • Models living the Microsoft culture and drives our leadership principles and Model, Coach and Care.​
• Respected People & Organization Leader​
  • Builds organization capability for employees, partners, and market opportunities.
  • Grows effective & inclusive teams where people can do their best work.​
  • Influences and transforms behaviors and evangelizes new ways of working​.
• GTM Strategy, Planning, and Delivery
  • Develop Microsoft Dynamics 365 GTM plans inclusive of marketing, field, consulting, customer success, and partner functions that support a One Microsoft approach to overall business strategy and execution.
  • Build Microsoft Dynamics 365 GTM Plan with Sales, Services, Partner, and Marketing to drive business growth and align solution plays and programs to Area capability.
  • Land programs and investments with a solid ROI aligned to Corp and local priorities and drive Change management to accelerate growth.
  • Lead the team to deliver on targets by orchestrating execution and providing Microsoft Dynamics 365 GTM objectives to drive marketing strategies for customer acquisition, acceleration, adoption and advocacy.

Qualifications

• 8+ years marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related work experience on CRM OR ERP OR equivalent experience
  Additional or Preferred Qualifications (PQs)
• 12+ years marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related work experience on CRM OR ERP AND Bachelor's Degree in Business, Marketing, Computer Science, or related field OR equivalent experience.
• 8+ years’ experience managing and expanding a product/solution portfolio and driving demand generation and pipeline acceleration within a complex (e.g., multinational or matrixed) organization.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Doodle Labs

Doodle Labs is the global leader in high-performance private wireless systems. We build cutting-edge mesh networks for robotics, drones, and the Industrial Internet of Things. Doodle Labs has experienced rapid growth over the past five years as our radio systems have been adopted by Fortune 500 companies (e.g. Airbus, General Electric) and industry-leading innovators (e.g. Boston Dynamics, FLIR)

Responsibilities:

• Pre-release system test activities for Doodle Labs radio products including field testing
• Work with customers remotely to provide technical support

Core Skills

• Field testing of RF Modems
• Basic understanding of networking (IP addressing)
• Experience working with Linux-based Embedded Systems
• Basic technical writing skills with a good command of English

Additional Skills

• Knowledge of Wi-Fi
• Knowledge of electronics
• Experience in test script development (python/bash etc.

Requirements

• Candidate must possess at least a bachelor’s degree in a technically relevant field such as Electrical Engineering, or Computer Science.
• Strong communication skills and ability to engage with a cross-functional team.

PRIMARY DUTIES AND RESPONSIBILITIES & AUTHORISATION

• Plan and implement company talent acquisition strategy.
• Assist on company’s policy for talent benchmarking, talent assessment and interviewing.
• Conduct sourcing activities in order to fill open positions.
• perform analysis of organizational development and anticipate future employment needs.
• Manage recruitment and selection processes (resume screening, screening calls, interviews etc.).
• Reviews employment applications and background check reports.
• Serve as brand ambassador at various events, like career fairs or on-campus recruiting events.
• Represent company internally and externally at events with a goal of networking and relationship building with potential candidate communities.
• Build long-term relationships with past and potential candidates.
• Manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities.
• Administer and submit all hiring paperwork for new employees.
• Prepare bi-weekly updates for upcoming talent acquisition initiatives.
• Communicate regularly with HR Operations Team to get a clear view of company’s hiring needs and organizational goals.
• Work closely with marketing department to develop creative ways for addressing talent acquisition challenges.
• Proactively seek market intelligence to gain competitive advantage in attraction, assessment, and sourcing methodologies.
• Suggest new ideas for improving talent acquisition activities.
• Research talent acquisition trends in the staffing industry.

JOB REQUIREMENTS

• Proven work experience as a Talent Acquisition Specialist or similar role.
• B.B.A. (Hons) in Human Resource Management or similar relevant field.
• In-depth knowledge of candidates’ selection methods.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Understand of Applicant Tracking System (ATS).
• Outstanding communications and interpersonal skills and A positive, “can do” attitude.
• Familiarity with social media, resume database and professional networks.
• Ability to multitask and prioritize daily workload.
• Creative thinker and proactive problem solver.
• Able to commence work immediately or within short notice period.

Establishes project priorities and schedules, in line with strategic plans and operating objectives. Provides specialized advice, facilitation, and support to management, faculty, staff, and/or students in the development and implementation of effective systems, procedures, programs, and/or practices. May oversee one or more specified key operational or business functions for the unit, as appropriate to individual requirements:

• To coordinate with ID for installation job that involves renovation
• To conduct site survey if site surveyor is not available.
• To handle RMA cases when necessary.
• To stand in for installation team when necessary.
• To perform servicing duty when necessary.
• To conduct check on installation team and report to management on workmanship compliance.
• troubleshooting and training
• QC of installation works
• Any other task assigned by Ops Director/Manager/Ops Executive
• To assist customer in resolving with smart home application issue

Requirements:

• Willing to work 5.5 days work week
• Able to build good rapport with customer
• Able to coordinate installation
• Willing to travel and service client on-site
• Class 3 Driving License

Benefits:

• Annual Increment
• Performance Bonus
• Health Benefits
• Birthday leave

About Us:

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Job Description

Do you know the ins and outs of Klaviyo like the back of your hand?

Are you fascinated about the world of email marketing – from segmentation to reporting and deliverability optimization?

Does the idea of applying your skills to contribute to a $100M+ eCommerce brand growing at triple figure a year excite and scare you at the same time?

If this speaks to you, you may be the candidate we’re looking for.

The core responsibilities for this role include:

• Klaviyo campaign and flow setup and management (~25%)
• Klaviyo list, segment, filter, and tag management (~10%)
• Data reporting, analysis, split test ideation and implementation (~40%)
• Deliverability optimization (~20%)
• Systems and process building (5%)

Part 1: Klaviyo campaign and flow setup and management (25%)

• Project coordination: Work with designers and copywriters to meet project and regular content production timelines.
• Quality assurance: Review emails to check for typos, grammatical errors, layout issues, and design improvements.
• Set up campaigns and flows with precise triggers, segmentations, and filters to send the right emails to the right people at the right time.
• Test new campaign and flow setups to verify and confirm specifications are met.(audience, source code/format, working CTA links and design elements, correct CTA links)
• Monitor new campaign and flow performance immediately and 24 hour after activation to verify and confirm specifications are met.(audience, time, deliverability)

Part 2: Klaviyo list, segment, filter, and tag management (10%)

• Understand and decide how to best structure our Klaviyo lists, segments, and tags for optimal performance both operationally and financially. For example, what are some common traps or mistakes people make when setting up emails and how can we minimize these mistakes?
• Implement standard naming convention and hold others accountable to use the same naming convention.

Part 3: Data reporting and analysis (40%)

• Setup and use PowerBI, Google Data Studio, or another data visualization tool to report daily, weekly, and monthly revenues and performance of the email channel. Knowledge of such tools is a bonus skill but not required as long as you are open to find resources online to learn on your own.
• Analyze data and derive key insights to direct email marketing efforts. This involves slicing and dicing data in different ways daily. You will receive guidance to improve your analytical thinking skills.
• Draft and evaluate split test ideas and seek alignment with leaders.
• Coordinate split test idea implementation with copywriters and designers, then execute and measure results of the split test upon completion.

Part 4: Deliverability optimization (~20%)

• Understand email deliverability architecture.(e.g. sending and receiving servers, key needle movers to improve delivery and deliverability, SPF/DKIM configurations, DMARC deployment, etc.)
• Design mini projects to improve deliverability, starting with the highest impact changes we can make to strengthen the foundation of our email channel.
• Measure and reiterate on email deliverability improvement efforts.

Part 5: Systems and process building (5%)

• Review and update existing Email SOPs/process guides and checklists.
• Turn new processes into SOPs/process guides and checklists for future team members.

Soft skills

• Meticulous: Pays close attention to details.
• Process-oriented: Thinks through potential scenarios in detail to verify and confirm the right setup.
• Numbers-driven: Familiarity and comfort working with numbers.
• Love for Problem-solving: Has a positive attitude when problems surface, and focuses on finding a solution.
• Intellectual curiosity: Openness and curiosity in learning new things, including knowledge and tools.

Technical skills

• Email tool: Klaviyo (this is a must)
• Data visualization tool: Google Data Studio, PowerbI, Tableau, or an equivalent (bonus)
• Attribution tools: Google Analytics, Hyros, Northbeam, or an equivalent (bonus)

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

Assistant Sales Manager | FMCG | F&B | Warewashing Specialist | Jurong East

Working days & hours: Mon - Fri (9am-6pm)
Salary: Up to $6,000 (depending on experience) + Transport Allowance
Office: Toh Guan Road East, Jurong East

Responsibilities:

• Plan and execute sales plans in line with Company sales targets and KPIs.
• Solicit organizations and individuals to grow dealer and end user sales.
• Collection of qualified leads and pertinent sales information, with the aim to facilitate machine, accessories, chemical, and spare part sales performance; as well as rental and maintenance contract development.
• Maintain close contact with the market to recognize current market trends, developments and competitor movements.
• Identify and develop new market opportunities for the business
• Tracks sales activities and creates reports for use in strategic decision making.
• Leads and manages all sales operations with the key objective of growing incremental and new sales for the business while retaining existing customers.
• Monitor the financing standing and credit-worthiness of existing and new customers, and to follow-up timely on billings and payments to ensure positive payment trend.

Requirements:

• Bachelor’s degree in business, marketing or related field.
• Min 5 yrs experience in sales, marketing, management or related field.
• Experience in FMCG, Food and Beverage, catering industry is added advantage.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

We are looking for an exceptional Director of Product (Growth) to join the Natural Motion Racing

team and help increase the market share, revenues and brand awareness of the CSR franchise

of game products. The role holds growth responsibility across all main US/EU markets, and also

emerging growth markets of Asia, Latin America and Middle East/ North Africa. You will use a

combination of broad racing genre player and market knowledge, business discernment, and

critical thinking to develop initiatives to drive sustainable global revenue growth. You will have a

proven track record in game product publishing and development, with a strong understanding

of global audience fit within the games industry (mobile or console & PC).

KEY RESPONSIBILITIES:

● Own global market growth taking key learnings from local player CI studies, existing T2

Asia network and agency partner intel to culturalize and localize development and

publishing strategy for the CSR product portfolio.

● Partner with Marketing/Publishing and User Acquisition teams to outline audience

growth strategy for racing.

● Build a systematic approach to audience growth through a combination of in depth

understanding of competitive landscape, right brand/content positioning, and

maximising revenue per install.

● Work closely with a multidisciplinary leadership team across Product Marketing,

Publishing, User acquisition, Design & Analytics to inform product roadmap as per

evolving audience mix through the product life cycle.

● Drive market competitive research, enabling creative innovation through relevant

strategic feedback into GTM approach for new games and bold beat feature content.

● Effectively champion audience strategy with all partner teams and game teams while

helping monitor audience health and inflow across games.

● Build business cases for new geo revenue and brand awareness growth strategies and

execute pilot projects with support from multiple development teams, publishing

functions and outsource agency delivery partners.

● Explore, scope and pitch other platforms for CSR franchise product releases (brand

extensions) such as Netflix, Apple Arcade, Huawei, One Store, etc.

● Expected to provide valuable input into player onboarding strategies based on in depth

analysis and demonstrate how that analysis impacts user acquisition business metrics.

● Help maximize our audience reach across relevant global markets.

● Build knowledge and understanding of data driven insights within the rest of the team

through regular communication and the creation of meaningful dashboards and reports.

● Be a brand and player champion!

REQUIRED EXPERIENCE & SKILLS:

● 10+ years in product publishing/ development with a strong understanding of global

audience fit within the games industry (mobile or console & PC)

● Experience working with development studios on brand development strategies and

local marketing partner agencies to deliver associated creative content roadmap plans,

and creative materials.

● Strong analytical skills, along with experience using insights and data to create local

product strategies, analyze market opportunities and trends.

● Experience in all global markets including Asia, with an understanding of diverse market

drivers and unique player needs and motivations.

● Ability to align and influence a variety of stakeholders across a multi-levelled

organization, leading through inspiration and influence across diverse teams.

● Passionate about games and gaming communities. Experience with game mechanics,

game design and the latest gaming systems and industry trends.

● Skilled in narrative building to craft compelling presentations for a wide range of

audiences.

● Understand how to develop market research audience segmentation projects, interpret

the output data and KPIs to turn analytical insight into actionable GTM plans.

● Passionate and self-motivated, with the ability to sell your ideas to other stakeholders,

and the commitment to implement those ideas for long term sustainable sales growth

across multiple global markets.

● Passion for mid-core racing and RPG genres.

We are an equal opportunity employer and we are committed to building a diverse and talented

workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin,

gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition,

disability, or any other class or characteristic protected by applicable law. We welcome

job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with

applicable law.

Astek is proposing an opportunity for Application Specialist (Trading and Supply Chain) to support our project based in Singapore.

Responsibilities

· Provide application production support for Supply Chain and Trade Finance applications within Asia Pacific (Singapore, Hongkong and India).

· Responsible in supporting a full range of applications and to ensure a stable and resilient production environment for the business and operations.

· Provide support among the users, management team, and other stakeholders and troubleshoot and diagnose functional and technical issues in the production environment

· Perform and coordinate regular patching maintenance activities and sanity test.

· Release deployment with respect of change process and standardize deployment steps.

· Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.

Requirements

· Bachelor’s Degree in Computer Science or any IT related degree.

· At least 5 years of work experience in IT and application support preferably in Supply Chain and Trade Finance applications.

· Demonstrate a combination of technical and functional skills together will excellent communication and interpersonal skills.

· Experience with various technologies such as Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.

· ITSM tool: ServiceNow

· A good level of understanding of infrastructure concepts: System/Network/Application Architecture Diagrams, Virtualization, Physical / Virtual Servers, Networks, Storage, Security

· Able to understand Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP etc

· Database performance & SQL tuning experience is a plus.

· Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

· Flexible to work in shift, weekend or public holiday and on-call support.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Specialist Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Customer Relationship Management within the Marketing team.

• Plan and execute initiatives that foster customer excitement, satisfaction, and brand loyalty though customer delight across all digital and physical touchpoints to create a seamless channel integration and a consistently unique brand experience for customers, prospects, and fans.
• Implement and support Customer Relationship Management activities and campaigns to meet all CRM targets and KPIs.
• Support the Sales Funnel Management process by pre-qualifying new leads generated online in close collaboration with sales staff and maintain the CRM system with lead, customer, and vehicle data.
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation.
• Implement and support Customer Relationship Management activities for events, edm blast and managing the inhouse event booking administration tool.
• Coordinate and manage incoming and outgoing enquiries and feedback from customers and leads; partner closely with the Sales, Aftersales and Importer team to ensure a seamless customer experience up to brand standards.
• Conduct data analysis and prepare relevant reports for management such as showroom traffic, leads funnels, sales conversion, test drives etc. 
• Support sales team for every car delivery to ensure the delivery gift items are ordered and stocked up.
• Support in marketing projects & reports by tracking the effectiveness of campaigns.

• Degree in Business, Marketing or Communications, or related fields
• 3 years of relevant experience, preferably in the Automotive / Luxury sector
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce)
• A team player with excellent communication, innovation, and analytical skills
• Self-driven and possess a learning attitude