Position: Food Production Manager

Location: 200, Pandan Loop #02-01 S128388

About Wooga K-Kitchen:Wooga K-Kitchen is a premier food manufacturer for authentic Korean cuisine, offering a diverse menu that captures the essence of Korea's rich culinary heritage. We are committed to providing our consumers with an by using the freshest ingredients and traditional cooking methods.

Job Summary:We are seeking an experienced and passionate Food Production Manager to lead our kitchen operations. The ideal candidate will be responsible for overseeing all aspects of food production, ensuring that every dish meets our high standards of quality, flavor, and presentation. This role is pivotal in maintaining the efficiency of our kitchen, managing food costs, and upholding health and safety standards.

Key Responsibilities:

• Oversee the daily operations of the kitchen, including food preparation, cooking, and presentation.
• Develop and implement production schedules to ensure timely delivery of products.
• Ensure that all dishes are prepared to the highest standard and in accordance with our recipes and presentation guidelines.
• Monitor inventory levels and order supplies as needed, while managing food costs effectively.
• Implement and maintain health and safety protocols in the kitchen.
• Train and mentor kitchen staff, fostering a collaborative and efficient work environment.
• Collaborate with the management team to innovate and refresh menu offerings based on seasonal availability and customer feedback.
• Address and resolve any issues related to food quality or production processes.

Qualifications:

• Proven experience as a Food Production Manager or similar role, preferably in a Korean cuisine setting.
• Strong knowledge of Korean food preparation techniques and ingredients.
• Excellent leadership and organizational skills, with the ability to manage a diverse team.
• A passion for Korean cuisine and a commitment to culinary excellence.
• Familiarity with inventory management and cost control practices.
• A thorough understanding of health and safety regulations within a kitchen environment.
• 15-20 years of relevant experience in Korean Cusine Settings.
• Mandarin Speaking environment

Join Us:If you are a dynamic and driven individual with a love for Korean cuisine and a track record of excellence in kitchen management, Wooga K-Kitchen offers an exciting opportunity to advance your career. Join our team and help us continue to celebrate and share the wonderful flavors of Korea with the world.

Responsibilities

• Responsible for managing the daily production status review and update
• Responsible for material shortages review, updating to production and expediting buyer to meet planned demand
• Responsible for updating BOM for Eco approval and reviewing materials impact
• Responsible for date change and customer demand report review for new order
• Responsible for customer demand report review for new order and date changes

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 3 years of working experience in Planning in semiconductor or related manufacturing industries

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing and leading Engineering Team
• Responsible for leading the team to identify and reduce waste, improve process time utilization and cost reduction initiatives to increase manufacturing productivity
• Responsible for timely and accurate completion of manufacturing routing for turn- key production work order

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in Precision/ Machining/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Production Operator (ID4006)
Location: Gul Circle
Working Hours: Mon to Fri 8.00am-5.30pm
Salary: $2000-$2200


Job Scope:
As a production operator, you will be responsible but not limited to the following duties:
• Polishing
• Decay Testing
• Inspection
• Assemble products
• Packing
• Operate Machine will depend on urgent requirement
• Other ad-hoc duties assigned by supervisor.

Job Requirements:
• ITE certification or some working experience in the industry will be an advantage
• To carry a weight 5kg good during production
• Flexible in job arrangement as the cell leader can move the operator within the company
• Able to work overtime when required

We are currently based at Metropolis, Buona Vista, Singapore. This is a 24 months fixed term contract role, with possibility of extension.

Overall Job Purpose

The Information Management and Document Control Coordinator will support the Information Management Lead and Document Control Lead in managing project information and documentation. This role will involve coordinating with various project teams, ensuring compliance with information requirements, and assisting in the development and implementation of information management strategies, plans, and procedures, with a focus on delivering value for the business.

The Information Management and Document Control Coordinator will play a crucial role in ensuring the smooth flow of information and document throughout the project lifecycle. This position offers an excellent opportunity to contribute to the success of the project and the organization's information management objectives, with a focus on delivering value for the business.

Responsibilities

• Assist the Information Management Lead and Document Control Lead in managing project information and documentation in accordance with agreed procedures.
• Be familiar with and execute in compliance with the Project Document Management Strategy, Information Management Plan, and relevant requirements.
• Execute and provide the status of project tracking and archiving of deliverables throughout the project lifecycle (recording revisions, revision purposes, distribution and transmittal histories) in accordance of project requirements.
• Support the development of IM key performance indicators and issues.
• Prepare and issue periodic reports describing status and issues for document management.
• Maintain the various functionalities of Engineering Document Management System (EDMS), such as workflows, transmittals, uploading, and downloading electronic files, searching functions.
• Provide on-boarding training for project team members relating to Document Control.
• Ensure all applicable metadata fields are accurately updated and maintained in applicable Document Register(s).
• Liaise with the corporate and project team in Document Control section to achieve corporate goals and directions in project execution.
• Support the rollout and testing of new EDMS tools/ for the project, ensuring a smooth transition and adoption.
• Utilize methodologies to drive continuous improvement in document management processes and tools.
• Develop concepts for document control and effectively communicate them to the project team.

Requirements

• Bachelor’s degree in Engineering, Science, or a related field.
• A minimum of 10 years of experience in the Offshore Oil and Gas Industry, with a focus on Information Management or Document Control roles
• Demonstrated expertise in setting up, rolling out, managing, and utilizing Electronic Document Management system
• Strong speaking and writing skills of English
• Familiarity with EPC and O&M processes, as well as relevant systems and software
• Excellent communication skills and a strong team player attitude
• Proven ability to manage and coordinate effectively with various stakeholders.
• Strong analytical and problem-solving skills.

Responsibilities

• Oversee all international assignments (both inbound and outbound) and ensure compliance with the policies
• Part of the People Services Team whose mandate is to ensure that we uplift our service delivery to internal clients
• Work closely with various stakeholders / counterparts to build up and refine the current international assignment policies
• Constantly review international assignment guidelines to ensure compliance and market competitiveness
• Review end-to-end workflows and processes and constantly seek opportunities for simplification
• Advice, coach and guide team members on regulations and approaches to international mobility, immigration and tax
• Act as a trusted advisor to all stakeholders and be in a position to influence management on matters related to international assignments
• Be up to date with changes to immigration related legislations / guidelines and keep abreast of best practices for Mobility within the MODEC group and amongst other companies in similar industry

Requirements

• At least 8 years of experience in managing international mobility operations and program with emphasis on immigration matters
• Good knowledge of immigration legislation and procedures for Singapore, China and Southeast Asia countries
• Excellent communication skills and ability to interact with all levels of employees
• Experienced in vendor management
• Ability to analyze data and drive data-based decisions and actions
• Strong business acumen and business partner mindset
• Good project and change management skills

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• Responsible for ensuring all aspects of the studios are in order, including studio set, equipment to ensure a smooth production of the News & Current Affairs programmes for CNA and all news bulletins transmission on Mediacorp channels.
  
  
• Assist Automation Directors on all responsibilities for the execution of daily news bulletins and current affairs programmes for both automated and traditional galleries.
  
  
• Liaise with Producers, Automation Directors and Graphic Designers to meet technical and operational requirements during live transmission and ensure that editorial intentions are met, with the highest production standards maintained.
  
  
• The incumbent will also be equipped with the right skills required for new and developing tools to deliver high quality production.

• Minimum a Nitec/ Higher Nitec in Video Production/ Diploma in Electronic/Electrical/Audio Engineering or its equivalent
  
  
• Detail-oriented and be able to multi-task.
  
  
• Effective communicator and a good team player.
  
  
• Good organizational and project management skills are necessary.
  
  
• Shift work required to accommodate the production requirements. Must be willing to work nights, on irregular shift including weekends and public holidays.

1. Partner Liaison:

- Collaborate and maintain strong relationships with existing Indonesian business partners

- Facilitate effective communication between Singapore businesses and Indonesian B2B partners.

2. Network Utilization:

- Leverage personal Indonesian network to identify and connect with suitable partners aiming to internationalize in Indonesia.

3. Strategic Partnership Development:

- Identify potential partners who have not met their target.

- Actively engage and foster relationships with new partners to expand company's network and offerings.

4. Reporting and Collaboration:

- Provide regular reports on partnership development and activities.

- Work directly with the CEO, ensuring alignment with company's strategic goals.

Qualifications:

- Proven experience in business liaison, partnership development, or related roles.

- Extensive network in Indonesia with a focus on B2B connections.

- Strong communication and interpersonal skills.

- Familiarity with the Indonesian business landscape.

- Ability to work independently and collaboratively.

Job Description:-

• Develop new sources of business and strengthen rapport with existing clients
• Relationship management both existing and new clients
• Screening and selection of potential candidate which meet the client’s requirement
• Understands each client’s requirement, source for candidates by posting in job adverts and source for potential candidates.
• Coordinate Interviews between candidates and clients
• Provide specialized advice to clients regarding recruitment or other relevant matters

Job Requirements:-

• Bachelor Degree in any fields
• At least 2 years of experience in any Sales or HR related field.
• Aggressive in sales and proven good career track of achievements

About the job

We are seeking a proficient and dedicated professional to assume the role of Senior Cybersecurity Consultant. This person will be responsible for planning, managing and implementing programmes to protect the University from cyber security threats. He/she is responsible for designing, coordinating and delivering IT security-related activities in the organisation.

What you will be doing

Key Responsibilities:

• Formulate and implement Information Security Policies, standards, best practices for effective IT security, risk and compliance controls across the University;
• Manage security operations using security tools such as Firewalls, Splunk, Tenable Nessus, etc.;
• Educate, demonstrate and create awareness to staff and students on the security and data protection arenas;
• Evaluate, recommend and procure security solutions, products and services to defend against malicious activities and cyber-attacks;
• Respond timely to security incidents and conduct investigation and recommend the appropriate follow up actions including containment, recovery and preventive actions;
• Work with internal and external auditors in planning and conducting security audits;
• Perform audit log reviews and assessments to detect security breaches and anomalies;
• Ensure cyber security compliance in accordance to Ministry of Education (MOE) security posture for Institutes of Higher Learning (IHLs);
• Keep abreast of the latest industry security practices and technologies as well as emerging threats and vulnerabilities so as to recommend appropriate controls to improve the University security posture;
• Participate in University-wide events.

Job Requirements

• Degree in Computer Science, Computer or Information Technology;
• Minimum 5 Years of relevant working experience;
• Good knowledge of information security principles, technologies, governance, compliance as well as International security standards (e.g. ISO 27001, NIST, etc.);
• Experience in implementing security audits, controls and mitigating measures for enterprise IT infrastructure and applications;
• Familiar with implementation, operations, administration and maintenance of various enterprise security solutions, including Security Information and Event Management (SIEM) system, endpoint security, monitoring and analytics tools, firewall and Intrusion Prevention System (IPS);
• Experience in incident handling and response;
• Positive attitude with keen interest in exploring the areas of IT security;
• Good interpersonal verbal and writing skills;
• Professional certifications such as CISSP, CISM, CISA, CRISC, CCISO or CEH would be advantageous.

Responsibilities

• Responsible for inventory management ensuring the inventory is in healthy & good condition.
• Responsible for coordinating with manufacturing Plants and respective Supply Chain Management team to ensure materials and services are being delivered to the respective designation on time and in full (OTIF).
• Responsible for raising material/purchase requisition promptly and monitor the delivery status to ensure delivery is on-time and stock-out
• Responsible for Production Planning and Scheduling process and administrative handling.
• Responsible for performing material planning (MRP/JIT), sub-contracting and execution of raw material resources for Sales Order to meet on time and in full delivery (OTIF).

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 3 years of working experience in Production/ Material Planning in Manufacturing/ Oil&Gas/ Precision industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities and Duties:

· To lead a multi-disciplinary team in planning the care of the patients and in ensuring the quality of care.

· To supervise and train Registrars and Medical Offices to provide a high standard of medical care.

· Provide inpatient and/or outpatient care of patients at St Luke’s Hospital and other assigned institutions as part of extension of services of the hospital.

· To support referral center in the screening of referrals esp. complex patients referred for inpatient care.

· Be actively involved in the development and improvement of palliative clinical services through audit, research and participation in clinical committees.

· Be actively involved in developing, reviewing and implementing palliative clinical policies for the division and hospital.

· Be involved in teaching and training at undergraduate and post-graduate level.

Job Requirements:

· Relevant postgraduate qualifications: AST (Advanced Specialist Training in Palliative Medicine)

· At least 2 years work experience in Palliative Institution or IHPCS

Key Responsibilities:

• Modulate and monitor audio for news and documentary production
• Mix and balance for different situations and environment during recording and live events
• Make immediate decision on choice of microphones, recorders, mounts, etc on location shoots.
• Advise producers and reporters on audio techniques and uses
• Operate the second camera when required
• Perform basic maintenance of audio equipment
• Edit sequences using Adobe Premiere or other editing systems and send via FTP using broadband network or via satellite broadcast
• Set up and operate satellite communication and transmission devices and equipment during outdoor production locally and overseas
• Required to travel overseas for news and documentary assignment as and when required
• Required to work in different environment and situations, e.g. disaster zones or high risk areas such as hospitals during epidemic outbreak
• Required to drive company vehicles for outdoor shoot for news and documentary production

Requirements:

• Diploma in Audio Engineering preferred
• Possess Class 3 Driving Licence
• Preferably at least a year of relevant experience

Job Highlights

• High Commission Base
• Sales Incentives
• Performance bonus and Company Trips
• Salea training provided
• Leads provided
• Start ASAP

Job Description

ROCKSTAR IS HIRING & WE WANT YOU TO SUCCEED! ROCK IT ON!!!

• Fully Commission Based
• High Commission & Sale Incentives
• Positive learning attitude and takes pride in your work
• Able to work efficiently and calmly under pressure
• Willing to learn more about Interior Designing
• Highly Motivated & Sales Target Driven
• Highly Customer-oriented with excellent communication skills
• Highly Responsible & Reliable
• Independent with sales-target driven mindset
• Training can be provided
• Dealing with residential and commercial or others

Requirements -

• Individuals with good communication skills
• Creative and have passion in Interior Design
• Self-motivated and sales target driven
• Responsible, proactive & good work attitude
• Able to work in a team and individually
• Able to visualize concepts and explains the interest in changing trends in design
• Bilingual in English & Mandarin in order to liaise with Mandarin-speaking customers.

Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below with an updated resume.

Only shortlisted candidates will be notified.

Thank you for applying.

Responsibilities

• Responsible for reading, interpreting and drawing up technical drawing specifications
• Responsible in developing, coordinating, monitoring all aspects of the operational set up for projects assigned
• Responsible for working cross-functionally with different teams and organizations
• Responsible for applying Six Sigma/Lean Manufacturing methodologies for continuous process improvements and to improve operational efficiency

Requirements

• Min Nitec in Mechanical Engineering or relevant discipline
• Min 1 years of working experience in manufacturing industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for setting and operating CNC Machines
• Responsible for performing preventative maintenance on product equipment
• Responsible for performing other duties as and when required

Requirements

• Min Nitec in Engineering
• Min 1 years of working experience in Precision/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing the daily production status review and update
• Responsible for material shortages review, updating to production and expediting buyer to meet planned demand
• Responsible for updating BOM for Eco approval and reviewing materials impact
• Responsible for date change and customer demand report review for new order
• Responsible for customer demand report review for new order and date changes

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 3 years of working experience in Planning in semiconductor or related manufacturing industries

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Role Purpose

• This role to be perform assigned basic site Quantity Surveying activities with administrative of Site Instruction(SI) and Timesheet Management Systems(TMS) application who will the super administrator to managing the SI/TMS applications.
• Responsible for coordinate with SI/TMS system developer to ensure system requirements.
• Coordinate with our internal IT / Digital & Analytics team of the system safety requirements.
• Coordinate with other stakeholders e.g Construction, Commissioning and Procurement (FSR) related timesheet requirements.
• Create data management of SI/TMS system logical sequences.
• Safe keeping project / system backend coding liaising with SI/TMS system developer.

Key Accountability

• Responsible for collecting Timesheet requirements and formats from the traditional methods.
• Thoroughly understand of the “pain points” of traditional manual timesheet methods and list out.
• Identify issues of the manual method of timesheet / data received from Subcontractors and related errors. This error would help to build the effective TMS digital platform to avoid errors and double-dipping manhours.
• Setting up Digital Timesheet logics of Subcontractor’s log-in and submission standards, MODEC’s approver logics with appropriate constraints within the TMS Application.
• Close coordination with TMS application developer to design & build of the TMS application.
• Assisting on system SIT / UAT process and list out the bugs to fix the system error.
• Ensure the system development with logical features in place liaising with end user of the application.
• Coordination with system developer and end user for roll out the system per agreed timeline / roadmap.
• Organizing project pilot live providing with an appropriate user training.
• Ensuring project Go-Live and administrating the SI /TMS systems as Super Admin.
• Managing project data and configure the system in accordance with project requirements yard / scopes wise and provide access to the Subcontractor and MODEC Users at yard level.
• System troubleshooting and rise ticket if any system error found and fixing the system issues in timely manner.

Technical Competencies

• Microsoft Office, AutoCAD, C#, ASP.Net, VB, C, C++ and JavaScript, VBScript, Python and tools including of Visual Studio, SQL

Qualifications

• Bachelor of Computer Science & Engineering /any IT Related Bachelor Degree;
• Advance Certificate in Software & Application / Fresh Diploma Graduates is an advantage
• Minimum 3-5 of Experiences in IT or Software coding, Programming / Design & Build system applications

Modec is committed in creating a diverse and inclusive workplace. We take affirmative action to ensure equal opportunity for all applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected characteristics.

Job Description

• Responsible for ensuring all aspects of the studios are in order, including studio set, equipment to ensure a smooth production of the News & Current Affairs programmes for CNA and all news bulletins transmission on Mediacorp channels.
• Assist Automation Directors on all responsibilities for the execution of daily news bulletins and current affairs programmes for both automated and traditional galleries.
• Liaise with Producers, Automation Directors and Graphic Designers to meet technical and operational requirements during live transmission and ensure that editorial intentions are met, with the highest production standards maintained.
• The incumbent will also be equipped with the right skills required for new and developing tools to deliver high quality production.

Qualifications

• Minimum a Nitec/ Higher Nitec in Video Production/ Diploma in Electronic/Electrical/Audio Engineering or its equivalent
• Detail-oriented and be able to multi-task.
• Effective communicator and a good team player.
• Good organizational and project management skills are necessary.
• Shift work required to accommodate the production requirements. Must be willing to work nights, on irregular shift including weekends and public holidays.

Overall Job Purpose

Under direction of Section Lead as a lead assigned engineer (LAE), to develop, manage, and coordinate engineering proposal activities and deliverables preparation including engineering manhour estimation, engineering schedule, and material take-off along with the engineering disciplines.

To engage and manage all necessary interface issues with other departments including fabrication, installation, commissioning, and proposal team as a representative of engineering department.

Responsibilities

• To develop winning strategy and tactics jointly with Proposal Manager, to lead and manage engineering proposal activities, and to prepare deliverables in cooperation with Engineering Section Leads
• To deal with regulatory issues affecting engineering proposal works including engineering quality, cost and/or risk and to ensure that engineering deliverables always comply with regulatory requirements and MODEC’s policies
• To check and clarify allocation of the necessary resources on proposal work in coordination with Section Leads and to ensure that resources assignment to the project is well planned.
• To coordinate with Engineering Section Leads to confirm readiness of engineering tools and software, enabling engineers to meet the expectations of the Project.
• For improvement of the productivity and competitiveness, to lead the review and improvement of work systems and processes by introduction of new technology/methods, raising professional standards, and acquiring better equipment.
• To review, update, and enhance engineering proposal practices, ensuring that appropriate follow-up actions are taken
• To prepare and finalize the Engineering Execution Budget under direction of Director of Engineering Department, Proposal Section Lead.
• To develop engineering database relating with proposal and/or engineering execution
• To document lessons learnt from previous proposal and/or projects and to implement in the work

Requirements

• Minimum Bachelor or Master of Engineering
• Project Management Professional (PMP) preferred
• Minimum 15 years of relevant working experience in Oil and Gas or FPSO sector
• Preferred engineering manager and/or project manager experience.

Responsibilities

• Responsible for managing and leading Engineering Team
• Responsible for leading the team to identify and reduce waste, improve process time utilization and cost reduction initiatives to increase manufacturing productivity
• Responsible for timely and accurate completion of manufacturing routing for turn- key production work order

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in Precision/ Machining/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for setting and operating CNC Machines
• Responsible for performing preventative maintenance on product equipment
• Responsible for performing other duties as and when required

Requirements

• Min Nitec in Engineering
• Min 1 years of working experience in Precision/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing the daily production status review and update
• Responsible for material shortages review, updating to production and expediting buyer to meet planned demand
• Responsible for updating BOM for Eco approval and reviewing materials impact
• Responsible for date change and customer demand report review for new order
• Responsible for customer demand report review for new order and date changes

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 3 years of working experience in Planning in semiconductor or related manufacturing industries

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part.

Core TAM Role: High Level Objectives

At the very summary level, the objective of a TAM is to achieve a very high level of customer satisfaction with the ACS service(s) that the customer has purchased.

To achieve this, the TAM must ensure they deliver upon these objectives:

• Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives.
• Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Conduct periodic Service Account Planning and Account Reviews. Perform scope and risk management. May have project lead role
• Provide regular, formal value-oriented reviews of contract achievements and status.
• Provide feedback to the customer on the performance of its organization.
• Monitor and track the profitability of delivering the service in line with the ACS business KPIs.
• Identify incremental opportunities to assist the customer in achieving its business objectives.
• TAMs provide best practice advice and guidance regarding the implementation, deployment support and operation of Oracle applications, technology and hardware infrastructure. This enables customers to make fully informed decisions to help them maximize the business value of their Oracle investment and achieve the desired business outcomes while minimizing risk. The TAM will drive recommendations through to resolution by working with customer stakeholders to ensure appropriate level of sponsorship and prioritization.

TAM Core Responsibilities

While the contract scope, deliverables, and delivery model of ACS engagements vary, the core responsibilities remain common regardless of the contractual basis, the technology (applications, core technologies or hardware infrastructure) or the customer’s deployment phase (project delivery, operations or system optimization).

The core TAM responsibilities are as follows:

Customer Management

The TAM is responsible for establishing and maintaining a delivery governance model with the customer at the operational, management and executive levels, as applicable. As the customer’s primary point of contact for the delivery of the ACS contract, TAMs maintain relationships with customer stakeholders, understanding and aligning their objectives and perceptions with the contract scope. Tasks include escalation management, orchestrating resources from across Oracle to provide resolution without need to escalate further, and serving as the customer trusted advisor, identifying risks where applicable, and proactively guiding the customer to successful outcomes in the use of Oracle technologies to support their business. The TAM is also expected to help the customer understand the wider Oracle Customer Services organization to enable their customers to maximize their experience and benefit of their Premier Support contract.

Service Management

Whether a project or a support service, the TAM is responsible for the delivery to the contract terms, for the effective and efficient use of ACS resources, achieving the estimated contract margin and burn rate expectations. Management also includes the distribution of documents and deliverables, accurate record keeping in order to support business management that meet quality review and audit expectations.

Business Development

TAMs communicate and manage customer satisfaction, perception of value and promote renewals and extensions of contracts where appropriate. They should identify other opportunities for Oracle to help the customer meet their IT and business objectives, and to support the ACS sales teams in pursuit of incremental business in existing and prospective customers.

The Ideal Candidate

The ideal candidate will typically be expected to demonstrate the following attributes:

• Bachelor's or Master's degree with minimum 10-15 years' experience in Information Systems or other relevant discipline(s)
• Effectively manages scope and customer expectations on individual assignments
• Follows through on all assignments and takes ownership of client issues
• Coordinate with Product Manager and business partner to model, design, and build business solutions.
• Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes.
• Strong project management experience; PMP is desirable
• Should have a strong customer stakeholder management skill
• Excellent team player, willing to learn new technologies & problem-solving skills
• Ability to multitask, maintain composure in high-stress/high-visibility situations, change priority and availability as needed to accommodate a very dynamic business. Work in rotation Shifts
• Strong organization skills, detail oriented & communication skills
• Any apps functional understanding on Oracle SaaS - HCM, ERP SCM or equivalent is a plus
• Experience conducting a project management in any cloud-based (Oracle SaaS or equivalent) technologies is a plus

We are seeking an experienced Computer System Validation Consultant to help drive our solution-based business model and take our designs to the next level. Our consultants have the chance to work hands-on with several business divisions to design, develop, test industry-leading solutions for our clients—both nationally and internationally. Our ideal candidate is a creative thinker who shares our passion for making people’s lives easier.

Responsibilities:

• Create and refine validation protocols for GxP critical reports, focusing on Computerized Equipment Validation within the QC lab.
• Configure static Master Data for validated/GMP-compliant LabWare LIMS (version 6), specifically emphasizing Computerized Equipment.
• Actively participate in executing, reviewing, and approving validation protocols for Computerized Equipment.
• Generate Change requests and IT tickets tailored for report validation of Computerized Equipment.
• Validate business intelligence reports, showcasing expertise in necessary tests for qualification.
• Review and draft SOPs, specifically for Computer System Validation Projects, with a focus on Computerized Equipment.
• Develop documentation for Computer System Validation projects, including URS, FRS, FRA, HLCCD, etc.
• Address and resolve issues during Computerized Equipment validation, including deviations and change controls.
• Ensure compliance of computerized systems, especially LabWare LIMS and other Computerized Equipment, with relevant regulations.
• Draft templates for High-Level Risk Assessments, User Requirements Specification, Validation Plans, and Validation Summary Reports, emphasizing Computerized Equipment Validation.
• Act as a liaison between Quality Assurance and the project team, ensuring strict compliance with regulations for GxP software and Computerized Equipment.
• Manage planning and execution of Computerized Equipment Validation projects within established timelines and budgets.
• Coordinate effectively with teams, clients, and stakeholders, specifically for Computerized Equipment Validation.
• Oversee day-to-day operations of Computerized Equipment Validation projects.
• Ensure completeness, review, approval, and proper storage of project documents related to Computerized Equipment Validation.
• Keep the Computerized Equipment Validation team well-informed of project changes.
• Experience with Kneat and validation of around 15 computerized systems (LCE), excluding Electrical Equipment (EE).

Required Qualifications:

• Bachelor’s degree in business/technical field or equivalent education/experience.
• 3 to 5 years of experience in Computer Systems Validation within the pharmaceutical/biotechnology GMP environment, involving IOQ/PQ authoring and execution, traceability matrices, and risk assessments.
• Prior experience with Takeda and familiarity with Emerson Delta V software is a plus.
• Strong technical skills in configuring various Laboratory systems, including Standalone instruments like Mass Spec, IC, Matersizer, UV, FTIR, DSC, etc.
• Understanding and ability to configure TCP/IP network connectivity between systems.
• Excellent knowledge of Desktop Operating systems, including Windows 2000, Windows 7, and Windows 10, covering permissions, user configuration, and peripheral device connections.
• Proficient in drive mapping, logon scripts, and analyzing system logs.
• Good understanding of Active Directory, Domain permissions, and LDAP.
• Advanced understanding of data system security for safeguarding electronic assets, intellectual property, and privacy.
• Experience in developing and implementing complex data exchange processes between information systems.
• Proficient in creating/developing moderately to complex functional requirements mapping to an Information System based on user needs.
• Ability to independently identify compliance risks and escalate when necessary.
• Self-starter with strong team communication skills.
• Proven ability to lead a team.