Job Responsibilities

• Determining business needs via consultation, business analysis, and targeted observations.
• Assessing existing IT infrastructure and recommending improvements.
• Developing and configuring customized SAP solutions.
• Writing scripts and programs to create user-friendly interfaces and enhanced functionalities.
• Deploying SAP solutions and ensuring smooth system integration.
• Troubleshooting and resolving issues to optimize performance.
• Providing SAP system support and end-user training.
• Performing rigorous documentation of SAP processes and presenting progress reports.
• Ensuring compliance with industry regulations.
• Keeping abreast of the latest SAP offerings, updates, and developments.

Job Responsibilities

• Bachelor's degree in computer science, information technology, or similar preferred.
• Specialization in finance, project management, business administration, or a related field will be advantageous.
• SAP-accredited certification.
• At least 4 to 6 years' experience as an SAP consultant in a similar industry.
• Current knowledge of SAP systems, deployment, and integration.
• Great collaboration, interpersonal, and communication skills.
• Superb analytical and problem-solving abilities.
• Excellent organizational and time-management skills.

Job Title: Production Admin ID9014
Location: Tuas
Working Hours:
Monday to Friday: 8am-5.15pm
Salary: $2200-$2500
Gross Salary:2500-3300
Benefit:
*AWS, 10 days AL
*Company Transportation provided at Lakeside MRT

Job Description:
• Work closely with supervisor/manager to ensure production planning run smoothly and give support to the team.
•Coordinator between Admin and QA for any production issue.
•Ensure production output data are accurate and perform monitoring check.
•To be responsible of production data collection and data entry.
•Data key in for raw material withdrawal record, finished goods production.
•Ensure all the inspection record by production operators are accurately and comply with requirement

Requirement:
Min 1 year admin experience.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Title: Production Coordinator (ID4521)
Location: Tuas
Working Hour：Monday to Thursday: 8.45am to 5.45pm, Friday: 8.45am to 5.15pm
Salary: $3200-$3600

Key Responsibilities:
• Assist HOD to meet daily production targets, schedule, and quality standard.
• Plan manpower, draw up duty roaster for operators and technicians, allocating work and
• plan & authorize the overtime accordingly.
• Work closely with production planner to meet the on-time shipments schedule.
• Compilation and monitor department KPI
• Work with various departments / engineering group in cross functional efforts to resolve the
• production related issues
• Identify potential issues within area and work with internal and/or inter-department.
• teams in implementing proactive measures to prevent future occurrence.

Secondary Responsibilities:
• Drive Continuous Improvement initiatives and projects in department.
• Support HOD in ISO documentation
• Any adhoc assignments or covering duties as assigned by superior.

Special Requirements (if applicable):
• GCE O Level / Higher Nitec with min 3 years manufacturing experience
• Diploma with min 2 years of manufacturing experience
• Competent in MS Office (Excel, Word)
• ERP or MES experience is an added advantage.

Job Title: Production Controller (ID4577)
Location: Paya Lebah （Airport Road）
Working Hours: Mon to Fri 8.00am-5.30pm
Salary: $2200-$3000



Job Description:
• Production planning and control of WIP engines in the shop (for materials). Ensure that inhouse/outhouse/purchased parts arrive in time for engine build.
• Execute rotable exchanges when required and perform all transaction in SAP
• Production planning and control of WIP engines in the shop (for manhours/cost). Ensure that clocked hours are well within the budget.
• WIP engines costing consolidation and submission for approval
• Coordination of Costing review meetings with internal stakeholders
• Perform costing submission to Customer Support and ensure jobs are DN/TECO in SAP
• Support overseas MRO shop (STATCO) material requirements and responsible to provide packing list for shipments to overseas MRO shop
• Complete continuous improvement projects to improve processes and productivity

Requirements:
• Min. Nitec/Higher Nitec or eqiuvalent in Aerospace, Mechanical or Supply Chain
• 3 years and above of experience in an Aerospace environment with production planning preferred
• SAP knowledge will be an advantage
• Knowledge in Microsoft Excel is a must
• Non-experience candidates are welcome to apply

· can work on public holidays

· can work for long hours

· can work between different locations

· at least 10 years experiences

· have relavant certificates/diploma

• 
  
• Set daily/weekly/monthly objectives and communicate them to employees
• Organize workflow by assigning responsibilities and preparing schedules
• Oversee and coach employees
• Ensure the safe use of equipment and schedule regular maintenance
• Check production output according to specifications
• Submit reports on performance and progress
• Identify issues in efficiency and suggest improvements
• Train new employees on how to safely use machinery and follow procedures
• Enforce strict safety guidelines and company standards

• Reporting to the Project Manager, you will lead the project construction team in planning, managing, supervision, and coordination of subcontractors’ work to ensure successful project delivery in a safe and timely manner.
• Ensure that the project is carried-out in accordance with approved plans/drawings, contract specifications and regulations
• Lead a team of supervisors and workers to carry out RC works, housekeeping and other general works
• Supervise structural and architectural works performed by the subcontractors
• Attend project meetings, technical meetings to resolve issues with client's representatives, consultants, and subcontractors
• Ensure quality of work carried-out by the subcontractors
• Work with the WSH Officer to ensure that the works are carried-out safely in accordance to authority requirements
• Any other duties that may be assigned.
• Minimum 12 years of relevant experience in the construction industry
• Able to understand construction drawings, specifications and requirements well
• Good communication skills and able to interact with client, consultants, subcons, staff & workers
• Excellent team player with ability to meet project timelines

Job Title: Production Engineer (ID4570)
Location: Woodlands
Working Hours: Monday To Friday 8.00am-5.30pm
Salary: $3000-$4500

Responsibilities
• Responsible for production operation activities to ensure smooth and efficient manufacturing process
• Liaise with cross functional department on effective corrective/preventive actions, including carry out improvement activities such as process optimization, benchmarking, etc through various statistical tools and software.
• Handle audit in accordance to TS/IATF & ISO and OHSAS requirements

Requirements:
• Degree in Mechanical/Manufacturing Engineering or equivalent.
• Good Analytical & Problem solving skills.
• 2 years with relevant experience is an added advantage.
• Self-motivated, resourceful, action-focused and result-oriented team player.
• Knowledge on TS/IATF 16949, OHSAS18001, ISO14001, SPC, FMEA and TPM will be added advantage.
• Willing to work overtime when needed
• Require to put on jumpsuit and protective mask as Personal Protective Equipment whenever it is necessary.

We are expanding our business and looking for Recruitment Consultant. This is not a HR role, but this role will be more suitable for someone who is sales-driven.

RECRUITMENT CONSULTANT work with client companies in hiring for the right talents to meet to their business needs and organization growth. The role of the Recruitment Consultant is highly dynamic, getting in touch with many of the leading business players, and providing them with the most work-effective solutions for their human capital.

Job Title: Recruitment Consultant

Location: Bukit Batok

Working Hours: Mon to Fri, 9am to 6pm

Salary: Up to $2700 - $3200

Job Description :

• Handle full recruitment cycle

• Pre-screening/interviewing short listing of candidates according to clients’ requirements

• Manage clients and candidates’ expectation

• Conduct and document feedback/debrief with candidates and clients after interview

• Identify new business opportunities

• Maintain strong rapport with existing clients

Requirements:

• Fresh graduates are welcome to apply.

• Attained CEI certification as required by MOM

• Singapore citizen or PR holder.

• Sales driven and possess strong interest in recruitment industry

• Comfortable to work in fast pace environment

• Good communication and interpersonal skills

• Strong team player

Interested applicants, who wish to apply for the advertised position. Kindly click the "APPLY NOW" button to apply.

Shirley Loke

Job Express Services Pte Ltd

Registration Number: R1107292

EA Licence No: 14C7179

Contact No: 9731 0814

Objectives of this role

• Analyze and evaluate current systems and structures.
• Develop objectives, strategies and plans aimed at achieving customer satisfaction and the efficient use of organisations' resources.
• Interview personnel and conduct on-site observation to ascertain unit functions, work performed and methods, equipment and personnel used.
• Prepare and recommend proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems.
• Record and analyse organisations’ work flow charts, records, reports, manuals and job descriptions.

Requirements:

• Degree in business administration or related field required.
• Previous experience in business consulting preferred.
• Certification as management consultant is a plus.
• Strong research and data collection skills.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in Microsoft Office.
• Familiar with a wide range of business management software such as business invoicing programs, word processing programs, CRM, database, and asset management software.

Job Highlights

• High Commission Base
• Sales Incentives
• Performance bonus and Company Trips
• Sales training provided
• Leads provided
• Start ASAP

Job Description

ROCKSTAR IS HIRING & WE WANT YOU TO SUCCEED! ROCK IT ON!!!

• Fully Commission Based
• High Commission & Sale Incentives
• Positive learning attitude and takes pride in your work
• Able to work efficiently and calmly under pressure
• Willing to learn more about Interior Designing
• Highly Motivated & Sales Target Driven
• Highly Customer-oriented with excellent communication skills
• Highly Responsible & Reliable
• Independent with sales-target driven mindset
• Training can be provided
• Dealing with residential and commercial or others

Requirements -

• Individuals with good communication skills
• Creative and have passion in Interior Design
• Self-motivated and sales target driven
• Responsible, proactive & good work attitude
• Able to work in a team and individually
• Able to visualize concepts and explains the interest in changing trends in design
• Bilingual in English & Mandarin in order to liaise with Mandarin-speaking customers.

Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below with an updated resume.

Only shortlisted candidates will be notified.

Thank you for applying.

Job Highlights

• High Commission Base
• Sales Incentives
• Performance bonus and Company Trips
• Salea training provided
• Leads provided
• Start ASAP

Job Description

ROCKSTAR IS HIRING & WE WANT YOU TO SUCCEED! ROCK IT ON!!!

• Fully Commission Based
• High Commission & Sale Incentives
• Positive learning attitude and takes pride in your work
• Able to work efficiently and calmly under pressure
• Willing to learn more about Interior Designing
• Highly Motivated & Sales Target Driven
• Highly Customer-oriented with excellent communication skills
• Highly Responsible & Reliable
• Independent with sales-target driven mindset
• Training can be provided
• Dealing with residential and commercial or others

Requirements -

• Individuals with good communication skills
• Creative and have passion in Interior Design
• Self-motivated and sales target driven
• Responsible, proactive & good work attitude
• Able to work in a team and individually
• Able to visualize concepts and explains the interest in changing trends in design
• Bilingual in English & Mandarin in order to liaise with Mandarin-speaking customers.

Interested candidates are invited to apply online by clicking ‘APPLY NOW’ button below with an updated resume.

Only shortlisted candidates will be notified.

Thank you for applying.

Job Title: Production Supervisor (ID1493)
Location: Gul Circle
Working Hours: Day and Night Shift work rotation, 44 hours per week
Basic Salary: $2700 - $3000, Gross Pay $3300 - $3800
Benefit: AWS, performance bonus, department commission structure, AL 14 days


Job Description:
• Ensure Production meet delivery requirements in a safe manner
• Supervising workers, production schedule & in-process QC checks
• Provide guidance to new workers, organize training when required.
• Monitor & Report on machine utilization and coordinate with Planner’s schedule on job-loading
• Ensure proper machine operation & identify machine for preventive servicing/ repair
• Conduct regular employee briefing/meeting (toolbox, safety, etc)
• Investigate the root cause of non-conformance, and recommend corrective actions and measures
• Ensure operators have sufficient Raw Materials for machines
• Provide administrative support for production
• Emphasize good 5S and proper housekeeping on the production floor

Requirements:
• Minimum GCE “O” Level or equivalent
• With 2 to 4 years in Team Leader or Supervisor role in manufacturing environment
• Learn to drive forklift and pass forklift test
• Must be able perform shifts where required
• Able to work overtime

Responsibilities

• Responsible for managing the daily production status review and update
• Responsible for material shortages review, updating to production and expediting buyer to meet planned demand
• Responsible for updating BOM for Eco approval and reviewing materials impact
• Responsible for date change and customer demand report review for new order
• Responsible for customer demand report review for new order and date changes

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 3 years of working experience in Planning in semiconductor or related manufacturing industries

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for inventory management ensuring the inventory is in healthy & good condition.
• Responsible for coordinating with manufacturing Plants and respective Supply Chain Management team to ensure materials and services are being delivered to the respective designation on time and in full (OTIF).
• Responsible for raising material/purchase requisition promptly and monitor the delivery status to ensure delivery is on-time and stock-out
• Responsible for Production Planning and Scheduling process and administrative handling.
• Responsible for performing material planning (MRP/JIT), sub-contracting and execution of raw material resources for Sales Order to meet on time and in full delivery (OTIF).

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 3 years of working experience in Production/ Material Planning in Manufacturing/ Oil&Gas/ Precision industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for reading, interpreting and drawing up technical drawing specifications
• Responsible in developing, coordinating, monitoring all aspects of the operational set up for projects assigned
• Responsible for working cross-functionally with different teams and organizations
• Responsible for applying Six Sigma/Lean Manufacturing methodologies for continuous process improvements and to improve operational efficiency

Requirements

• Min Nitec in Mechanical Engineering or relevant discipline
• Min 1 years of working experience in manufacturing industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for setting and operating CNC Machines
• Responsible for performing preventative maintenance on product equipment
• Responsible for performing other duties as and when required

Requirements

• Min Nitec in Engineering
• Min 1 years of working experience in Precision/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing and leading Engineering Team
• Responsible for leading the team to identify and reduce waste, improve process time utilization and cost reduction initiatives to increase manufacturing productivity
• Responsible for timely and accurate completion of manufacturing routing for turn- key production work order

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in Precision/ Machining/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Production Executive (ID6059)
Location: Tuas
Working Hours: Mon to Fri 8.00am-5.15pm
Salary: $2300 - $2500

Job Description
• Work closely with supervisor/manager to ensure production planning run smoothly and give support to the team.
• Coordinator between Admin and QA for any production issue.
• Ensure production output data are accurate and perform monitoring check.
• To be responsible of production data collection and data entry.
• Data key in for raw material withdrawal record, finished goods production.
• Ensure all the inspection record by production operators are accurately and comply with requirement
• Establish and enforce company policies and safety procedures for staffs.
• Other related duties as assigned by the production / operation manager and managing director.

Requirement:
• Min 1 year working experience in manufacturing environment.
• Experience in Microsoft office
• Minimum secondary school
• Company transport provided at Lakeside MRT, Jalan Boon Lay & Pioneer Mall & Pioneer MRT

1. Lead and manage a team for a day to day activities.

2. Responsible for manpower planning to cope with workload

3. Implement cost control programs

4. To maintain and update ISO documentations.

5. Poccess strong leadership with excellent problem solving skill

6. Minimum 2 years managerial experience in production planning capacity preferred.

7. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in engineering/manufacturing management or equivalent.

8. Able to liaise with Chinese & English speaking associates.

9. Good communication, interpersonal and people management skills

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Responsibilities

• Determining business needs via consultation, business analysis, and targeted observations.
• Assessing existing IT infrastructure and recommending improvements.
• Developing and configuring customized SAP solutions.
• Writing scripts and programs to create user-friendly interfaces and enhanced functionalities.
• Deploying SAP solutions and ensuring smooth system integration.
• Troubleshooting and resolving issues to optimize performance.
• Providing SAP system support and end-user training.
• Performing rigorous documentation of SAP processes and presenting progress reports.
• Ensuring compliance with industry regulations.
• Keeping abreast of the latest SAP offerings, updates, and developments.

Job Responsibilities

• Bachelor's degree in computer science, information technology, or similar preferred.
• Specialization in finance, project management, business administration, or a related field will be advantageous.
• SAP-accredited certification.
• At least 4 to 6 years' experience as an SAP consultant in a similar industry.
• Current knowledge of SAP systems, deployment, and integration.
• Great collaboration, interpersonal, and communication skills.
• Superb analytical and problem-solving abilities.
• Excellent organizational and time-management skills.

Job Title: Production Operator (ID7094)
Location: Woodlands
Working Hours:
Morning shift:
6am-3.45pm,
7am-4.45pm,
or 8am-5.45pm,
Afternoon shift: 3.30pm-1.25am
Basic Salary: $1700-1800
Gross Salary: $1900-$2300

Job Description
• Perform daily Production activities in production line according to work instruction.
• Perform tofu making operation.
• Maintain cleanliness and hygiene in the production.
• Perform ad-hoc duties when required.

Requirement:
• Min Primary Education level
• Able to work in hot, humid, and wet environments and committed to work.
• Must be strong & fit.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.